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The Solution Sales Manager will oversee market success of ServiceNows insert specific product line products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. • Support territory strategy and planning to improve vertical agreement account use case targeting and execution, • Provide input to AE during the account planning process based on territory strategy and recommendation, • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles, • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team customer and partners., • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model, • Coach AEs ADRs ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle, • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes, • Champion diversity and belonging to contribute to an open and inclusive environment Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • 7 years knowledge on return on investment of specialty solutions area to lead solution win, • Experience as an AE or in alternative sales/ customer service role, • Understanding of business sales processes, • Travel required: 30-50% Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___ We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. The Solution Sales Manager will oversee market success of ServiceNows insert specific product line products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. • Support territory strategy and planning to improve vertical agreement account use case targeting and execution, • Provide input to AE during the account planning process based on territory strategy and recommendation, • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles, • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team customer and partners., • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model, • Coach AEs ADRs ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle, • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes, • Champion diversity and belonging to contribute to an open and inclusive environment Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • 7 years knowledge on return on investment of specialty solutions area to lead solution win, • Experience as an AE or in alternative sales/ customer service role, • Understanding of business sales processes, • Travel required: 30-50% Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

Company: Ultra Intelligence & Communications Cyber (UK) Business Provide Decision Advantage to Mission Partners Around the World Join us in our mission to provide the worlds military members with the latest most customizable solutions and capabilities enabling mission success anywhere around the globe. At Ultra Intelligence and Communications (I&C) we provide critical tactical capabilities to enhance and accelerate decision-making in the most challenging environments. By joining us you will experience unrivaled opportunities for growth and innovation and be a part of a dynamic and diverse team that pushes boundaries and drives meaningful change in intelligence and communications. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide. Based at our Cyber Centre of Excellence in Maidenhead working on a hybrid basis. Its an exciting time to join Ultra I&Cs Cyber business where we have a newly created opportunity to become an integral part of our Sales team as Export Sales Manager. IMPORTANT: candidates must be able to obtain and maintain SC level security clearance. As Export Sales Manager at Ultra Cyber you will play a crucial role in our success by being responsible for promoting and selling our MAXAM Secure Communications capability to international customers. Your responsibilities include ensuring the delivery of winning offers and identification of international opportunities for selling our MAXAM suite of devices both directly and by establishing channel partners. You will own these direct and indirect customer relationships. Additionally youll contribute to go-to-market strategy marketing requirements forecasting and tracking future opportunities. You will feed in customer demands and competitive knowledge to ensure that Ultras MAXAM suite remains at the forefront of secure communications. Key Responsibilities: * Manage the production of international offers including parallel bids into international customers for the MAXAM product suite. * Establish relationships with key customers internationally to qualify their demands for MAXAM-like capability. * Capture and develop appropriate sales channels partners to efficiently address regional sales and delivery. * Lead the preparation of responses to RFPs RFIs and tenders issued by international customers. * Identify opportunities to sell the MAXAM suite internationally including upsells. * Work with UK Export control to ensure the correct permissions are in place to sell internationally. * Work with Commercial to ensure the correct due diligence is conducted on our customers. * Work with marketing providers to ensure the correct events are covered and artefacts are in place to promote the suite at events and on-line. * Work with IRAD and the MAXAM Product owner to feed into the MAXAM Product roadmap with competitive intelligence and information on future customer demands. * Work with the MAXAM Product owner to provide international demonstration of our capabilities. * Work with the business to develop clear win strategies and ensure win themes are clear and compelling for the MAXAM suite. * Feed into the bid process and represent BD at gate approval reviews. * Assessing and addressing technical and commercial risks related to bids with the relevant commercial finance and project teams. Required Skills Experience and Qualifications: Essential: * Successful product sales experience ideally to a defence and security sector. * Experience in operating internationally to achieve product sales primarily over NATO and 5E (ex USA) but not exclusively. * Experience in establishing effective channel partner relationships. * Knowledge of NATO nations procurement processes. * Knowledge of secure communications devices and how they are used in a military context. * Ability to maintain a CRM based pipeline of opportunities. * A passion for taking part in competitive business processes. * Resilient under pressure with demonstrable ability to prioritise and manage workload to the demand of the business. * A confident communicator with proven ability to build rapport quickly and maintain strong professional relationships. * Skilled in stakeholder management across all levels of the organisation with demonstrable ability to work collaboratively across functions. * Exceptional presentation skills to explain complex bids to senior executives for decisions to be made. * This role will be based in our Maidenhead Berkshire office with travel internationally as needed (approx. 3050% of time) to meet clients attend meetings and events and support contract negotiations.UK Citizen with the ability to obtain and maintain security clearance. Desired Attributes: * A background and understanding of the secure communications industry and related technical disciplines. * Ideally you will have been through formal training for example Shipley and/or APMP Foundation (Practitioner or Professional level desirable). APMP Capture Practitioner desirable. #LI-DC1 #IC #LI-HYBRID Due to the nature of the programs we deliver for our customers candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the roles requirements. Our Benefits Every employee is critical to our success and as such we offer a range of flexible employee benefits including: • Annual Bonus, • Private Medical Cover, • 25 days holiday with the option to buy an extra 5, • Pension Contribution, • 4 x Life Assurance Cover, • Flexible working hours with a 1pm finish on a Friday, • Flexible benefits including cycle to work scheme will writing and more, • Monthly Security Clearance Allowance - Subject to you holding the required security clearance At Ultra I&C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values behaviours and policies we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking ensuring we successfully deliver to our customers. We therefore do not discriminate based on race religion colour national origin gender sexual orientation age marital status veteran status or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application please email us at ___ At Ultra I&C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values behaviours and policies we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking ensuring we successfully deliver to our customers. We therefore do not discriminate based on race religion colour national origin gender sexual orientation age marital status veteran status or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application please email us at Company: Ultra Intelligence & Communications Cyber (UK) Business Provide Decision Advantage to Mission Partners Around the World Join us in our mission to provide the worlds military members with the latest most customizable solutions and capabilities enabling mission success anywhere around the globe. At Ultra Intelligence and Communications (I&C) we provide critical tactical capabilities to enhance and accelerate decision-making in the most challenging environments. By joining us you will experience unrivaled opportunities for growth and innovation and be a part of a dynamic and diverse team that pushes boundaries and drives meaningful change in intelligence and communications. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide. Based at our Cyber Centre of Excellence in Maidenhead working on a hybrid basis. Its an exciting time to join Ultra I&Cs Cyber business where we have a newly created opportunity to become an integral part of our Sales team as Export Sales Manager. IMPORTANT: candidates must be able to obtain and maintain SC level security clearance. As Export Sales Manager at Ultra Cyber you will play a crucial role in our success by being responsible for promoting and selling our MAXAM Secure Communications capability to international customers. Your responsibilities include ensuring the delivery of winning offers and identification of international opportunities for selling our MAXAM suite of devices both directly and by establishing channel partners. You will own these direct and indirect customer relationships. Additionally youll contribute to go-to-market strategy marketing requirements forecasting and tracking future opportunities. You will feed in customer demands and competitive knowledge to ensure that Ultras MAXAM suite remains at the forefront of secure communications. Key Responsibilities: * Manage the production of international offers including parallel bids into international customers for the MAXAM product suite. * Establish relationships with key customers internationally to qualify their demands for MAXAM-like capability. * Capture and develop appropriate sales channels partners to efficiently address regional sales and delivery. * Lead the preparation of responses to RFPs RFIs and tenders issued by international customers. * Identify opportunities to sell the MAXAM suite internationally including upsells. * Work with UK Export control to ensure the correct permissions are in place to sell internationally. * Work with Commercial to ensure the correct due diligence is conducted on our customers. * Work with marketing providers to ensure the correct events are covered and artefacts are in place to promote the suite at events and on-line. * Work with IRAD and the MAXAM Product owner to feed into the MAXAM Product roadmap with competitive intelligence and information on future customer demands. * Work with the MAXAM Product owner to provide international demonstration of our capabilities. * Work with the business to develop clear win strategies and ensure win themes are clear and compelling for the MAXAM suite. * Feed into the bid process and represent BD at gate approval reviews. * Assessing and addressing technical and commercial risks related to bids with the relevant commercial finance and project teams. Required Skills Experience and Qualifications: Essential: * Successful product sales experience ideally to a defence and security sector. * Experience in operating internationally to achieve product sales primarily over NATO and 5E (ex USA) but not exclusively. * Experience in establishing effective channel partner relationships. * Knowledge of NATO nations procurement processes. * Knowledge of secure communications devices and how they are used in a military context. * Ability to maintain a CRM based pipeline of opportunities. * A passion for taking part in competitive business processes. * Resilient under pressure with demonstrable ability to prioritise and manage workload to the demand of the business. * A confident communicator with proven ability to build rapport quickly and maintain strong professional relationships. * Skilled in stakeholder management across all levels of the organisation with demonstrable ability to work collaboratively across functions. * Exceptional presentation skills to explain complex bids to senior executives for decisions to be made. * This role will be based in our Maidenhead Berkshire office with travel internationally as needed (approx. 3050% of time) to meet clients attend meetings and events and support contract negotiations.UK Citizen with the ability to obtain and maintain security clearance. Desired Attributes: * A background and understanding of the secure communications industry and related technical disciplines. * Ideally you will have been through formal training for example Shipley and/or APMP Foundation (Practitioner or Professional level desirable). APMP Capture Practitioner desirable. #LI-DC1 #IC #LI-HYBRID Due to the nature of the programs we deliver for our customers candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the roles requirements. Our Benefits Every employee is critical to our success and as such we offer a range of flexible employee benefits including: • Annual Bonus, • Private Medical Cover, • 25 days holiday with the option to buy an extra 5, • Pension Contribution, • 4 x Life Assurance Cover, • Flexible working hours with a 1pm finish on a Friday, • Flexible benefits including cycle to work scheme will writing and more, • Monthly Security Clearance Allowance - Subject to you holding the required security clearance At Ultra I&C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values behaviours and policies we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking ensuring we successfully deliver to our customers. We therefore do not discriminate based on race religion colour national origin gender sexual orientation age marital status veteran status or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application please email us at

You will produce new business with a defined set of ServiceNows largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams including Solution Sales Solution Consulting Support and Professional Services in supporting our most esteemed clients. What you get to do in this role: • Provide strategic leadership to clients, • Be the relationship manager between customers and ServiceNow, • Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customers strategic outcomes, • Manage all Executive relationships between ServiceNow and assigned clients, • Oversee worldwide development of assigned accounts including development and deployment of worldwide resources, • Build trust and deep multi-tiered relationships through assigned clients organization from project/IT teams to CxO level, • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience, • Achieve financial targets set out for the assigned clients including Licenses Renewals and Professional Services Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • 7 years of experience in client management and aligning account strategies to revenue opportunities, • 2 years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management, • Previous sales experience in IT Service Management HR Security Operations Customer Service and IT Operations Management (within software or IT sales organizations), • Experience achieving sales targets, • Experience leading virtual or matrixed teams, • Ability to understand broad macro-level business IT needs for a prospective client Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___ We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. You will produce new business with a defined set of ServiceNows largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams including Solution Sales Solution Consulting Support and Professional Services in supporting our most esteemed clients. What you get to do in this role: • Provide strategic leadership to clients, • Be the relationship manager between customers and ServiceNow, • Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customers strategic outcomes, • Manage all Executive relationships between ServiceNow and assigned clients, • Oversee worldwide development of assigned accounts including development and deployment of worldwide resources, • Build trust and deep multi-tiered relationships through assigned clients organization from project/IT teams to CxO level, • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience, • Achieve financial targets set out for the assigned clients including Licenses Renewals and Professional Services Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • 7 years of experience in client management and aligning account strategies to revenue opportunities, • 2 years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management, • Previous sales experience in IT Service Management HR Security Operations Customer Service and IT Operations Management (within software or IT sales organizations), • Experience achieving sales targets, • Experience leading virtual or matrixed teams, • Ability to understand broad macro-level business IT needs for a prospective client Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

You will produce new business with a defined set of ServiceNows largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams including Solution Sales Solution Consulting Support and Professional Services in supporting our most esteemed clients. What you get to do in this role: • Provide strategic leadership to clients, • Be the relationship manager between customers and ServiceNow, • Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customers strategic outcomes, • Manage all Executive relationships between ServiceNow and assigned clients, • Oversee worldwide development of assigned accounts including development and deployment of worldwide resources, • Build trust and deep multi-tiered relationships through assigned clients organization from project/IT teams to CxO level, • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience, • Achieve financial targets set out for the assigned clients including Licenses Renewals and Professional Services Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • 7 years of experience in client management and aligning account strategies to revenue opportunities, • 2 years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management, • Previous sales experience in IT Service Management HR Security Operations Customer Service and IT Operations Management (within software or IT sales organizations), • Experience achieving sales targets, • Experience leading virtual or matrixed teams, • Ability to understand broad macro-level business IT needs for a prospective client Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___ We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. You will produce new business with a defined set of ServiceNows largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams including Solution Sales Solution Consulting Support and Professional Services in supporting our most esteemed clients. What you get to do in this role: • Provide strategic leadership to clients, • Be the relationship manager between customers and ServiceNow, • Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customers strategic outcomes, • Manage all Executive relationships between ServiceNow and assigned clients, • Oversee worldwide development of assigned accounts including development and deployment of worldwide resources, • Build trust and deep multi-tiered relationships through assigned clients organization from project/IT teams to CxO level, • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience, • Achieve financial targets set out for the assigned clients including Licenses Renewals and Professional Services Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • 7 years of experience in client management and aligning account strategies to revenue opportunities, • 2 years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management, • Previous sales experience in IT Service Management HR Security Operations Customer Service and IT Operations Management (within software or IT sales organizations), • Experience achieving sales targets, • Experience leading virtual or matrixed teams, • Ability to understand broad macro-level business IT needs for a prospective client Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

Company: Ultra Intelligence & Communications Cyber (UK) Business Provide Decision Advantage to Mission Partners Around the World Join us in our mission to provide the worlds military members with the latest most customizable solutions and capabilities enabling mission success anywhere around the globe. At Ultra Intelligence and Communications (I&C) we provide critical tactical capabilities to enhance and accelerate decision-making in the most challenging environments. By joining us you will experience unrivaled opportunities for growth and innovation and be a part of a dynamic and diverse team that pushes boundaries and drives meaningful change in intelligence and communications. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide. Ultra I&Cs Cyber business are seeking an experienced individual to join the team as Quality Manager. In the role you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives whilst ensuring products services and projects consistently meet the highest standards of quality and compliance. Candidates must be able to obtain and maintain SC security clearance. Key Responsibilities: * Serve as technical lead for Quality activities across the Cyber business. * Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies. * Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards. * Lead audits and inspections ensuring timely identification and closure of findings. * Oversee the execution of corrective actions and ensure resolution of non-compliance issues within agreed timelines. * Regularly report Quality metrics and activities to the Senior Leadership Team delivering accurate and timely updates on key performance indicators. * Design and promote quality training programs and awareness initiatives across the organisation. * Manage audits and assessments of production processes products and suppliers to verify adherence to quality standards and specifications. * Advise Senior Leadership on quality concerns process improvements and performance optimisation opportunities. * Champion the standardisation of processes across the Cyber business while ensuring compliance with UK legal and Customer specifications and standards. * Lead the development and management of all Quality aspects within the Cyber supply chain * Oversee quality management for Software Firmware and Hardware products. * Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies. * Manage and mentor direct reports (Quality Engineers) fostering a high-performing team committed to continuous improvement. Required Skills & Experience: Essential: * Demonstrable Quality management experience within the Aerospace / Defence industry. * Demonstrable experience of ERP systems (preferably IFS) * Demonstrable experience of supporting organisations to achieve compliance to the AS 9100 series of Standards and ISO9001 standards * Skilled in implementing and maintaining Quality Management Systems (QMS) the BMS * Strong leadership skills with the ability to motivate and develop a small quality team. * Excellent communicator and collaborator capable of influencing stakeholders and promoting quality initiatives. * Proficient in data analysis root cause identification and problem-solving to resolve quality issues. * Track record of identifying improvement opportunities and implementing changes to enhance quality reduce costs and improve productivity. * Champion of continuous improvement applying methodologies to drive operational excellence and process enhancements. Desirable: * Experience of APQP and PPAP methodologies * Understanding of the engineering lifecycle to align quality practices with development stages ensuring effective integration of quality checkpoints. * Membership or progress towards membership of the Chartered Quality Institute (CQI). * AS9100 Lead Auditor certification specific to aerospace and defence quality standards. #LI-DC1 #IC #LI-HYBRID Due to the nature of the programs we deliver for our customers candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the roles requirements. Our Benefits Every employee is critical to our success and as such we offer a range of flexible employee benefits including: • Annual Bonus, • Private Medical Cover, • 25 days holiday with the option to buy an extra 5, • Pension Contribution, • 4 x Life Assurance Cover, • Flexible working hours with a 1pm finish on a Friday, • Flexible benefits including cycle to work scheme will writing and more, • Monthly Security Clearance Allowance - Subject to you holding the required security clearance At Ultra I&C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values behaviours and policies we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking ensuring we successfully deliver to our customers. We therefore do not discriminate based on race religion colour national origin gender sexual orientation age marital status veteran status or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application please email us at ___ At Ultra I&C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values behaviours and policies we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking ensuring we successfully deliver to our customers. We therefore do not discriminate based on race religion colour national origin gender sexual orientation age marital status veteran status or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application please email us at Company: Ultra Intelligence & Communications Cyber (UK) Business Provide Decision Advantage to Mission Partners Around the World Join us in our mission to provide the worlds military members with the latest most customizable solutions and capabilities enabling mission success anywhere around the globe. At Ultra Intelligence and Communications (I&C) we provide critical tactical capabilities to enhance and accelerate decision-making in the most challenging environments. By joining us you will experience unrivaled opportunities for growth and innovation and be a part of a dynamic and diverse team that pushes boundaries and drives meaningful change in intelligence and communications. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide. Ultra I&Cs Cyber business are seeking an experienced individual to join the team as Quality Manager. In the role you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives whilst ensuring products services and projects consistently meet the highest standards of quality and compliance. Candidates must be able to obtain and maintain SC security clearance. Key Responsibilities: * Serve as technical lead for Quality activities across the Cyber business. * Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies. * Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards. * Lead audits and inspections ensuring timely identification and closure of findings. * Oversee the execution of corrective actions and ensure resolution of non-compliance issues within agreed timelines. * Regularly report Quality metrics and activities to the Senior Leadership Team delivering accurate and timely updates on key performance indicators. * Design and promote quality training programs and awareness initiatives across the organisation. * Manage audits and assessments of production processes products and suppliers to verify adherence to quality standards and specifications. * Advise Senior Leadership on quality concerns process improvements and performance optimisation opportunities. * Champion the standardisation of processes across the Cyber business while ensuring compliance with UK legal and Customer specifications and standards. * Lead the development and management of all Quality aspects within the Cyber supply chain * Oversee quality management for Software Firmware and Hardware products. * Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies. * Manage and mentor direct reports (Quality Engineers) fostering a high-performing team committed to continuous improvement. Required Skills & Experience: Essential: * Demonstrable Quality management experience within the Aerospace / Defence industry. * Demonstrable experience of ERP systems (preferably IFS) * Demonstrable experience of supporting organisations to achieve compliance to the AS 9100 series of Standards and ISO9001 standards * Skilled in implementing and maintaining Quality Management Systems (QMS) the BMS * Strong leadership skills with the ability to motivate and develop a small quality team. * Excellent communicator and collaborator capable of influencing stakeholders and promoting quality initiatives. * Proficient in data analysis root cause identification and problem-solving to resolve quality issues. * Track record of identifying improvement opportunities and implementing changes to enhance quality reduce costs and improve productivity. * Champion of continuous improvement applying methodologies to drive operational excellence and process enhancements. Desirable: * Experience of APQP and PPAP methodologies * Understanding of the engineering lifecycle to align quality practices with development stages ensuring effective integration of quality checkpoints. * Membership or progress towards membership of the Chartered Quality Institute (CQI). * AS9100 Lead Auditor certification specific to aerospace and defence quality standards. #LI-DC1 #IC #LI-HYBRID Due to the nature of the programs we deliver for our customers candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the roles requirements. Our Benefits Every employee is critical to our success and as such we offer a range of flexible employee benefits including: • Annual Bonus, • Private Medical Cover, • 25 days holiday with the option to buy an extra 5, • Pension Contribution, • 4 x Life Assurance Cover, • Flexible working hours with a 1pm finish on a Friday, • Flexible benefits including cycle to work scheme will writing and more, • Monthly Security Clearance Allowance - Subject to you holding the required security clearance At Ultra I&C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values behaviours and policies we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking ensuring we successfully deliver to our customers. We therefore do not discriminate based on race religion colour national origin gender sexual orientation age marital status veteran status or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application please email us at

Area Leads are responsible for ensuring the success growth and retention of customers within their assigned region. They lead and develop a team of Customer Success professionals to maximize customer value realisation drive adoption and support risk mitigation. They oversee staffing to ensure CS resources meet project delivery needs and career progression goals. Additionally they inspire mentor and develop a high-performing team fostering a culture of collaboration accountability and professional growth. While they do not directly manage Expert Services Success Hub or Sales teams they are responsible for ensuring strong alignment and collaboration across these functions to deliver customer success. They navigate complex customer landscapes mitigate risks and influence key stakeholders to maintain strong long-term relationships acting as a primary contact for key customers as well as a point of escalation for all customers within their Area or Region. By fostering an outcome-driven approach they ensure customers realize the full potential of the ServiceNow platform supporting renewals and expansion opportunities while driving operational consistency across engagements. What are the unique job responsibilities for this role Commercial Ownership: • Own customer adoption NPS reduction of undeployed apps and mitigation of downsell and loss risk across customers in the assigned region/area, • Act as post-sales counterpart and point of contact for the aligned Sales area leader, • Ensure alignment between Customer Success Expert Services Success Hubs and Sales teams to orchestrate seamless customer success and Impact delivery., • Oversee execution of Impact delivery via Success Hubs for the relevant customers in the area, • Operate as the executive sponsor for the senior customer relationships, • Lead mentor and develop a team of Customer Success professionals across multiple levels fostering a high-performance culture and career progression., • Manage headcount planning and resource management to efficiently deliver success products, • Stay up to date with market/industry trends and technologies to uplift delivery excellence e.g. use cases for AgenticAI etc., • CEG Area Leads will hold decision rights over:, • Staffing and resourcing decisions for Impact squads serving customers in their assigned area, • Hiring of customer success resources acting as the hiring manager for these roles, • Any decisions that may have a financial impact on the Geo P&L must be approved by the CEG Major Area and/or CEG Geo Lead. Qualifications : To be successful in this role you have: • A track record for building and growing a world-class organization through talent acquisition onboarding and retention characterized by high productivity and excellent morale, • Proven market experience for the nominated Area or Region, • Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment., • Excels in navigating a highly collaborative and highly matrixed environment, • Proven experience building and running a business with the right operational skills, • Demonstrated success in building a Services Customer Engagement or Partner Engagement function, • Broad-based business and technology professional with 15 years of experience leading a large high-growth organization delivering software based business solutions to large and small enterprises in the areas of Sales Marketing or Services and Support, • 10 years of work experience in a leadership position, • 5 years of work experience in enterprise software within the nominated Major Area / Market, • 5 years in experience in customer success or related role, • Experience in driving collaborative partnerships across SIs and Channel partners, • Knowledge and experience across the ServiceNow landscape with focus on customer success and services, • Can thrive in a demanding fast-paced environment., • Excellent leadership management and interpersonal skills., • High EQ and ability to lead with positive influence., • Ability to build an operating model with tools processes and people to drive a scaled model for customer success., • Detailed understanding of best practices for enterprise CRM systems and experience with complex CRM and IT deployments, • Ability to work independently and in a strong team environment and to deliver on detail as well as strategy, • Passion for technology and innovation, • Strong understanding of Cloud / SaaS Computing and the business benefits;, • Excellent communication and presentation skills, • Analytical and negotiation skills, • Strong understanding of business processes and their implementation into enterprise applications, • A technical degree or technical pedigree Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___ We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Area Leads are responsible for ensuring the success growth and retention of customers within their assigned region. They lead and develop a team of Customer Success professionals to maximize customer value realisation drive adoption and support risk mitigation. They oversee staffing to ensure CS resources meet project delivery needs and career progression goals. Additionally they inspire mentor and develop a high-performing team fostering a culture of collaboration accountability and professional growth. While they do not directly manage Expert Services Success Hub or Sales teams they are responsible for ensuring strong alignment and collaboration across these functions to deliver customer success. They navigate complex customer landscapes mitigate risks and influence key stakeholders to maintain strong long-term relationships acting as a primary contact for key customers as well as a point of escalation for all customers within their Area or Region. By fostering an outcome-driven approach they ensure customers realize the full potential of the ServiceNow platform supporting renewals and expansion opportunities while driving operational consistency across engagements. What are the unique job responsibilities for this role Commercial Ownership: • Own customer adoption NPS reduction of undeployed apps and mitigation of downsell and loss risk across customers in the assigned region/area, • Act as post-sales counterpart and point of contact for the aligned Sales area leader, • Ensure alignment between Customer Success Expert Services Success Hubs and Sales teams to orchestrate seamless customer success and Impact delivery., • Oversee execution of Impact delivery via Success Hubs for the relevant customers in the area, • Operate as the executive sponsor for the senior customer relationships, • Lead mentor and develop a team of Customer Success professionals across multiple levels fostering a high-performance culture and career progression., • Manage headcount planning and resource management to efficiently deliver success products, • Stay up to date with market/industry trends and technologies to uplift delivery excellence e.g. use cases for AgenticAI etc., • CEG Area Leads will hold decision rights over:, • Staffing and resourcing decisions for Impact squads serving customers in their assigned area, • Hiring of customer success resources acting as the hiring manager for these roles, • Any decisions that may have a financial impact on the Geo P&L must be approved by the CEG Major Area and/or CEG Geo Lead. Qualifications : To be successful in this role you have: • A track record for building and growing a world-class organization through talent acquisition onboarding and retention characterized by high productivity and excellent morale, • Proven market experience for the nominated Area or Region, • Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment., • Excels in navigating a highly collaborative and highly matrixed environment, • Proven experience building and running a business with the right operational skills, • Demonstrated success in building a Services Customer Engagement or Partner Engagement function, • Broad-based business and technology professional with 15 years of experience leading a large high-growth organization delivering software based business solutions to large and small enterprises in the areas of Sales Marketing or Services and Support, • 10 years of work experience in a leadership position, • 5 years of work experience in enterprise software within the nominated Major Area / Market, • 5 years in experience in customer success or related role, • Experience in driving collaborative partnerships across SIs and Channel partners, • Knowledge and experience across the ServiceNow landscape with focus on customer success and services, • Can thrive in a demanding fast-paced environment., • Excellent leadership management and interpersonal skills., • High EQ and ability to lead with positive influence., • Ability to build an operating model with tools processes and people to drive a scaled model for customer success., • Detailed understanding of best practices for enterprise CRM systems and experience with complex CRM and IT deployments, • Ability to work independently and in a strong team environment and to deliver on detail as well as strategy, • Passion for technology and innovation, • Strong understanding of Cloud / SaaS Computing and the business benefits;, • Excellent communication and presentation skills, • Analytical and negotiation skills, • Strong understanding of business processes and their implementation into enterprise applications, • A technical degree or technical pedigree Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

What you get to do in this role: The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally with a focus on performance and continual improvement. We are seeking a Solution Consulting leader for our Financial Services team to lead presales capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of Presales Solution Consultants. The ideal manager will create a repeatable process driving results and outcomes in a multi-fold agenda including: • Ensure SCs demonstrate relevance to customers fully discover customers business and technical problems deliver the highest quality presentations and demonstrations execute proofs of concept successfully and only when needed comprehend and document the business value to be delivered and ensure customer commitment to the ServiceNow solution, • Develop team members according to the demands of the business and according to their individual professional goals, • Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands, • Work with regional sales managers to prioritize regional Solution Consulting efforts, • Assign resources to sales opportunities and consistently evaluate progress against goals, • Assign resources as required to marketing and other efforts to support demand generation, • Develop and deploy team training curriculums to meet the changing demands of the sales organization, • Evaluate team members regularly through analysis of direct observation peer feedback and sales feedback, • Ensure proper alignment of resources and effective utilization of skill sets within the assigned region, • Manage day-to-day activities such as resource scheduling conflicts expense review and approval activity reporting etc. Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry, • Strong pre-sales experience as an individual contributor and leader preferably at ServiceNow, • At least 4 years SC leadership experience transforming and developing teams with a Saas platform provider, • Thought leadership in methods and techniques for story telling with software, • Ability to coach and develop early-in-career as well as senior individual contributors, • Gain and build relationship and trust quickly inside and outside of the SC organization able to lead through influence across a complex sales eco-system, • Leader who is tactically oriented with long term alignment and understanding of outcomes ability to flex and shift as needed., • Strong understanding of ServiceNow sales and engagement process and business value, • Ability to clearly articulate the power and value of the ServiceNow platform, • Experience working in a fast-growing IT environment including software cloud or customer experience of the same, • Experience with the Financial Services and Banking market and experience selling and gaining access to customers senior management, • Understanding of standard approaches to coaching mentoring and management of individual contributors, • Deep experience in Value Based Selling or Solution Selling, • A thorough understanding of the SaaS Market space the provision of PaaS based solutions and a broad understanding of Service Management practices Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___ We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. What you get to do in this role: The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally with a focus on performance and continual improvement. We are seeking a Solution Consulting leader for our Financial Services team to lead presales capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of Presales Solution Consultants. The ideal manager will create a repeatable process driving results and outcomes in a multi-fold agenda including: • Ensure SCs demonstrate relevance to customers fully discover customers business and technical problems deliver the highest quality presentations and demonstrations execute proofs of concept successfully and only when needed comprehend and document the business value to be delivered and ensure customer commitment to the ServiceNow solution, • Develop team members according to the demands of the business and according to their individual professional goals, • Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands, • Work with regional sales managers to prioritize regional Solution Consulting efforts, • Assign resources to sales opportunities and consistently evaluate progress against goals, • Assign resources as required to marketing and other efforts to support demand generation, • Develop and deploy team training curriculums to meet the changing demands of the sales organization, • Evaluate team members regularly through analysis of direct observation peer feedback and sales feedback, • Ensure proper alignment of resources and effective utilization of skill sets within the assigned region, • Manage day-to-day activities such as resource scheduling conflicts expense review and approval activity reporting etc. Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry, • Strong pre-sales experience as an individual contributor and leader preferably at ServiceNow, • At least 4 years SC leadership experience transforming and developing teams with a Saas platform provider, • Thought leadership in methods and techniques for story telling with software, • Ability to coach and develop early-in-career as well as senior individual contributors, • Gain and build relationship and trust quickly inside and outside of the SC organization able to lead through influence across a complex sales eco-system, • Leader who is tactically oriented with long term alignment and understanding of outcomes ability to flex and shift as needed., • Strong understanding of ServiceNow sales and engagement process and business value, • Ability to clearly articulate the power and value of the ServiceNow platform, • Experience working in a fast-growing IT environment including software cloud or customer experience of the same, • Experience with the Financial Services and Banking market and experience selling and gaining access to customers senior management, • Understanding of standard approaches to coaching mentoring and management of individual contributors, • Deep experience in Value Based Selling or Solution Selling, • A thorough understanding of the SaaS Market space the provision of PaaS based solutions and a broad understanding of Service Management practices Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

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