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The Main Purpose of this Role The main purpose of this job role is to take responsibility for ensuring that Exhibit Bars customers receive service to be talked about – that is informal, friendly, efficient and knowledgeable. Furthermore, to increase the sales and profitability of the bar and restaurant by offering great product advice and make recommendations where required and seek every opportunity to maximise sales. The Person You should have good organisational skills, be able to use your own initiative and be able to prioritise effectively. You should be visually alert, have a personality and the confidence to sell and tend to a number of different tables and customers all at once. You should be able to remain calm under pressure and enjoy the hospitality industry. Mis-en-Place Prepare service stations for glassware, condiments and product, ensuring maximum availability and fast, friendly service. Meticulously setting up the bar, always ensuring that all items are spotless eg glasses polished, glassware and cutlery polished, back-bar, displays and front bar surfaces wiped and correctly presented to create a wow impression to our customers. Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Financial Accountability Comply with the cash handling procedures and be responsible for bill settlement, correcting and explaining any errors or discrepancies, using Comtrex or other till systems. Handle voiding, correcting and changing bills in accordance with the prescribed Exhibit Bars billing and charging procedure. Comply with Exhibit Bars cash-out procedures. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
The Main Purpose of this Role The main purpose of this job role is to take responsibility for ensuring that Exhibit Bars customers receive service to be talked about – that is informal, friendly, efficient and knowledgeable. Furthermore, to increase the sales and profitability of the bar and restaurant by offering great product advice and make recommendations where required and seek every opportunity to maximise sales. The Person You should have good organisational skills, be able to use your own initiative and be able to prioritise effectively. You should be visually alert, have a personality and the confidence to sell and tend to a number of different tables and customers all at once. You should be able to remain calm under pressure and enjoy the hospitality industry.
Azura is an Aegean inspired restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and DJ entertainment in the heart of London. We are looking for Waiter / Waitress for our restaurant and bar. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: • Greeting guests and taking drink and food orders • Close attention to the needs of guests • Delivering food and drinks from the kitchen and bar • Ensuring the food order is made correctly • Prepare bills and process payments • Setting up tables Requirement: • Passion for the industry • Customer service skills • Work well under pressure • Very good attention to detail
Company: Hafız Mustafa 1864 London Branch ** Location:** 92 Brompton Rd, London SW3 1ER, London, UK ** About Us:** Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. ** Job Description:** We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. ** Responsibilities:** - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas ** Requirements:** - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed ** Benefits:** - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs ** How to Apply:** If you are enthusiastic about providing exceptional service and would like to join our dynamic team, please submit your application. Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London!
ABOUT US: STAKEHAUS has two sites in London. Camden market and seven dials market… we’re looking for a confident individual interested in food to help us send out amazing (street food) dishes at both. We are a small but close team and if you take this job you'll become part of our family. Nothing is off the table as you grow with us. We need ensure we have strong team members only, everyone does a bit of everything with us - front of house taking orders - cooking chips - cooking steaks - prepping - cleaning up Come and be a part of that, and let's see how far we can go... WHAT WE OFFER A nice-paced, creative job at some of the biggest + bestest markets in London. An opportunity to work closely with the owners. A chance to grow and take on more kitchens if we prove a success. Access to great suppliers + producers. THE ROLE Your primary role will be to help the flow of service. Preparing steaks, sandwiches and sides from both site. We will be offering a menu of STEAKS with some classic sides... This job will be a chance for growth no doubt, as we work hard to build the sales together. We are looking for a chef with enthusiasm not necessarily loads of experience, but they must feel comfortable working in a kitchen of 3-4 employees. But also running service alone when in Camden. RESPONSIBILITIES In this role, you will: Maintain required records for relevant health and safety and compliance on the day. Ensure you follow proper sanitation procedures. Ensure safety standards are maintained while food is being cooked. Prepare and serve the food, mainly steaks + chips. Ensure customer dining experience is satisfactory. Expedite food. Ensure proper cleaning of the kitchen when on duty. Keep records of supplies and purchases. WHAT YOU'LL NEED Someone who is comfortable working independently and within a team Someone who takes pride in their work. Someone who thrives under pressure and likes responsibility. High standards of cleanliness and food hygiene as well as food quality. You need to be a go-getter if we are to make this work. No time wasters please! Some sort of experience in a hospitality environment is essential. Job Types: Full-time, Permanent
Are you passionate about providing exceptional service in a vibrant Italian dining environment? Terra Rossa, a renowned Italian restaurant with locations in St. Paul's and Angel, is seeking enthusiastic individuals to join our team as Waiters/Waitresses. Responsibilities: - Welcome guests warmly and escort them to their tables. - Present menus and specials, offering knowledgeable recommendations when requested. - Take orders accurately and promptly relay them to the kitchen staff. - Serve food and beverages in accordance with Terra Rossa's standards of excellence. - Ensure tables are set impeccably and maintain a clean and organized dining area. - Provide attentive and personalized service to enhance the dining experience. Requirements: - Exceptional communication and interpersonal skills. - Flexibility to work evenings, weekends, and holidays as needed - Previous experience in a restaurant setting preferred but not required. - Passion for Italian cuisine and a desire to learn about Terra Rossa's menu and offerings. - Ability to thrive in a fast-paced environment and work well under pressure. Benefits: - Competitive hourly wage - Opportunity for career growth within a reputable Italian restaurant brand. - Employee discounts on delicious Italian cuisine. - Supportive and collaborative work environment in vibrant locations.
Description Ta'mini Lebanese Bakery is a middlestran street bakery food. located at Russell Square & Fulham We are looking for a Full time and part time employee. NEED TO WRAP THE FOOD AND PREPARE THE FOOD TO TABLES. MAKING SANDWICHES & PREPARING DISPLAY FOR SALES. Responsible for serving products to costumers in a courteous and friendly manner. Safely handle the hot and cold drinks during preparation & serving. Receiving all customers orders. Ensuring that all customers are served & educated on our products. providing the highest quality standards to customers. Answering customers questions regarding any product in the store. Routinely cleaning all the shop areas (Bar Lounge, Dinning area, Trash). Serving and cleaning lounge when needed. Refilling the products in shop areas. Ensuring that all the cabinets are stocked and tidied to deliver a full service. cooperating with other staff members. Maintaining the service counters clean and fully stocked. Requirements: Must know the customers service. Ability to work under pressure. and manage the busy in peak time. Hard working. Barista experience.
Job Description: We are currently seeking enthusiastic and customer-focused individuals to join our team as Waiters/Waitresses. The ideal candidates will have a passion for hospitality and a dedication to delivering excellent service. As a Waiter/Waitress, you will play a key role in ensuring that our guests have an enjoyable dining experience from start to finish. Responsibilities: Greet guests warmly upon arrival and escort them to their tables. Present menus and provide detailed descriptions of menu items. Take accurate food and beverage orders from guests. Relay orders to the kitchen and ensure timely delivery of meals. Serve food and beverages to guests in a courteous and efficient manner. Anticipate guests' needs and respond promptly to requests. Check on guests throughout their meal to ensure satisfaction. Process payments and handle cash and credit transactions accurately. Maintain cleanliness and organization of the dining area. Collaborate with team members to provide seamless service. Requirements: Previous experience in a similar role preferred but not required. Excellent customer service and communication skills. Ability to work well under pressure in a fast-paced environment. Strong attention to detail and accuracy. Positive attitude and willingness to go above and beyond to exceed guest expectations. Flexibility to work evenings, weekends, and holidays as needed. Food handler's certification (may be required depending on local regulations).
We are looking for a weekend barista / waiter/waitress to join our friendly team, serving food, Making coffee. We are committed to providing excellent customer service to our guests, and a vibrant and supportive environment for our team members. Ideally, we look for candidates with hospitality experience. Who is willing to help out in the kitchen as well if needed. Having a great attitude is very important to us. Please get in touch if you feel you have the skills and ambition we are looking for! Start of Pay is £12 which will be reviewed after 3 months.. Duties and Responsibilities Create a warm environment by welcoming customers to the cafe Regularly checking and promptly clearing tables. Take orders and allergen requirements, and relay information accurately to the kitchen Be a team player and support your colleagues during busy periods with a positive attitude Handle transactions and process payments using the POS system Skills and qualifications Understanding of high standards of customer service Excellent communication and interpersonal skills Must be excellent at making coffee Ability to multi-task and work well under pressure Basic numeracy skills Enthusiastic team player
THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving
Please note that this job do not provide VISA SPONSORSHIP. Job Description: We are seeking an experienced waiter/waitress to join our dynamic team, passionate about italian cuisine! As a key member of our front-of-house staff, you will play a crucial role in delivering exceptional dining experiences to our valued guests. The ideal candidate will have a passion for hospitality, a strong work ethic, and a proven track record of providing outstanding customer service in a fast-paced environment. FULL AND PART TIME AVAILABLE Responsibilities: Greet and seat guests promptly with a friendly and welcoming demeanour. Take accurate food and beverage orders and relay them to the kitchen and bar. Serve food and beverages promptly and efficiently, ensuring accuracy and presentation. Anticipate and fulfil guests' needs, providing recommendations and answering questions about menu items. Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations. Collaborate effectively with kitchen and bar staff to ensure smooth service flow. Handle guest inquiries, complaints, and feedback professionally and tactfully, striving to resolve issues to their satisfaction. Upsell menu items and promote specials to enhance guest experience and maximize revenue. Requirements: Proven experience as a waiter/waitress in a high-volume restaurant or hospitality setting. Strong knowledge of food and beverage offerings, including wine and cocktail selections. Excellent communication and interpersonal skills, with the ability to interact positively with guests and colleagues. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Attention to detail and a commitment to delivering impeccable service. Flexibility to work evenings, weekends, and holidays as required Work under pressure
WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested
The role Our Assistant Manager will support our GM in the day to day running of all operations in our original Clapton restaurant. This is an exciting time for this site as we have recently launched our Guest Chef series and we’re working to create a more varied events program, so an interest events would be great. You would also be part of curating the seasonal cocktail and wine list, wine of the month, cocktail of the week etc. so some bar experience would also be good. A key part of the role will be managing the team. You will support the GM with hiring, training and managing the team, noticing when extra training is needed and finding interesting ways of engaging the team with their development as well as building a strong team and positive work environment. Whilst we aim for our service to be bustling and efficient, with lots of different plates hitting the table quickly, it will be important to balance this with a friendly neighbourhood atmosphere. We’d like you to be a face that regulars recognise and feel welcomed by, whilst at the same time ensuring that the service is on point from all members of the team. Alongside the GM you will be responsible for the revenue in the site and maximising the potential revenue from the cocktail bar, the bookings/ walk-ins as well as events. What are we looking for? The service is generally busy and fast paced, with baskets of steaming dumplings hitting the tables within a few minutes, so we’re looking for an enthusiastic hands on manager who enjoys this fast paced atmosphere and works well under pressure, whilst remaining calm and organised. We value people with a strong work ethic and passion for freshly made food and quality drinks and we’re looking for someone who really cares about the food, drink and service they and their team deliver. We are a small company and you would be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas Benefits 50% off to eat in or 20% off to buy any of our retail products Refer a friend: If you like what we do you could refer a friend to work with us – and get paid a finders fee Staff Development Program: Once every 3 months we get together for skills training and creative input to what we do here at My Neighbours the Dumplings. It’s a chance to explore and learn something new. Personal Development: We are proud to have so many members of our team that have developed within the company and welcome people wanting to step up and progress with us.
Full job description We have an exciting opportunity for a Waiter to join our highly successful team here at our Dorset Square Hotel. We are looking for someone who is passionate about hospitality and will work well within a dynamic and fast paced environment, handling multiple tables at any one time. Your main role will be to interact with our guests by taking orders, making recommendations, delivering their food, processing payments and providing anything that they ask for in a timely and effective manner. What we Offer: £14.00 - £15.00 per hour inclusive of service charge Discounts & Perks Platform Wage Stream – An employee app to stream your wages before payday Paid overtime Flexibility No split shifts Cycle to work scheme Uniform and meals provided Uniforms dry cleaned Discounted personal dry cleaning Social events, wellbeing and team activities Award winning training opportunities and career development Fully funded English lessons One paid volunteering day per year Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay) And much more! What you Need: Ability to work under pressure Fanatical about food Experience of working in a fast paced and busy restaurant Demonstrate excellent attention to detail Passionate about providing excellent customer service Organisational and Communication Skills Ability to work within a team Why join Firmdale Hotels? Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades; Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality” Manager of the year - Laura Sharpe, Cateys 2018 Hotel of the year - Group - Cateys 2018
We are seeking experienced and professional Wait Staff to provide exceptional service by serving meals and drinks to our valued patrons. Your primary goal will be to ensure customer satisfaction and enhance our establishment’s reputation through your excellent customer service skills. As a Wait Staff member, you will be responsible for welcoming guests, taking orders accurately, delivering orders promptly and efficiently, and addressing any customer inquiries or concerns. You will also collaborate with the kitchen staff and management team to ensure smooth operations and maintain high standards of cleanliness and service. To succeed in this role, you should have a friendly and outgoing demeanor, excellent communication skills, and the ability to work well under pressure. Prior experience in a similar position and knowledge of food safety regulations are preferred. Join our team and contribute to creating memorable dining experiences for our patrons while upholding the reputation of our establishment. Responsibilities Show customers to their seats and present our variety of menu options Advise on the best food and drink choices for each customer and answer questions Take orders and deliver them to the table deftly and accurately Attend to the tables and guarantee compliance to cleanliness standards Check the quality of the final servings and resolve any issues Deliver checks and accept payment Work with other staff as a team Work diligently to achieve outstanding service quality Requirements and skills Proven work experience as a Server, Wait Staff Member Ability to build relationships with colleagues and customers and ensure mutual satisfaction. Customer-oriented and planning skills Working knowledge of cash register and any ordering information system Outstanding people skills Patient and friendly with demonstrated experience in problem solving Good physical condition High school diploma; food safety training will be a plus
Private Members Club, nestled under the historic streets of London, our basement lounge in Bank is home to six private meeting rooms, three Brunswick Championship pool tables and a cinema for both private hire and club screenings. At Eight we take immense pride in providing exceptional dining experiences to our valued members and guests. To further enhance our service, we are currently seeking a talented and enthusiastic Waiter/ Waitress to join our team on a full-time basis. We value professionalism, attention to detail, and a warm, welcoming attitude. If you have a passion for hospitality and a desire to be a part of a thriving establishment, we encourage you to apply.
📍The Raffles at The OWO YOUR MISSIONS : • Do the service in the restaurant room from the preparation of the room until the departure of the customer, including reception, table service, “encaissement” • Adopt in all circumstances a behavior and a presentation in coherence with the company’s image • Contribute, by his professionalism, to the development of the customer MAIN RESPONSIBILITIES : • Clean the local and the equipment • Set up and manage your rank before, during and after the service. Inspects dining tables and work areas for cleanliness. • Welcome the customers and take their orders. Send the orders to the kitchen • Satisfy the expectations of all customers with simplicity, efficiency and courtesy • Maintain a professional and friendly relationship with the outlet guests to ensure their well-being • Make and verify collections operations • Reach and exceed the budgeted average ticket • Execute quickly and cleanly and in an organized manner all the instructions Relational Skills and qualities required: • Excellent presentation and communication • Be smiling, available and pleasant • Have the ability to adapt and versatility • Adapt to the diversity of the clientele. • Promote the commercial policy of the establishment. • Manage customer complaints and negative remarks. • Excellent time management • Ability to work calmly and effectively under pressure. • Self-motivated, committed and passionate about F&B • Multi-tasking capability without compromising on quality Technical and functional capabilities : • Punctual and able to work flexible working hours • Follows all hygiene requirements ISO, monitors cleanliness in his work area and ensures cleaning of those areas as per standards Educational and experience requirements • Previous experience in a similar job role for 1 year or worked in in similar position • Languages : English, French (Italian, german or spanish : optionnal
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.