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  • Waiter / Waitress
    Waiter / Waitress
    2 days ago
    £11.5–£13 hourly
    Full-time
    Croydon

    As a valued team member, you will play a crucial role in delivering exceptional guest service and maintaining a high standard of cleanliness and professionalism. Key responsibilities include: • Clearly communicating and listening attentively to guests and team members., • Maintaining a professional appearance and a positive, enthusiastic attitude., • Performing daily cleaning duties such as sweeping and mopping floors, spot-cleaning spills, dusting, and polishing glass and mirrors., • Keeping entrance and reception areas clean, including door handles, glass doors, sinks, and countertops., • Regularly emptying trash bins and ensuring they are clean and odor-free., • Disinfecting high-touch areas and ensuring dining tables and menus are sanitized promptly between guests., • Adhering to health and safety protocols, using appropriate cleaning agents, wearing gloves, and displaying “Wet Floor” signs as necessary., • Demonstrating a thorough understanding of the menu and providing excellent guest care., • Following instructions to meet brand standards and being open to cross-training in various areas. Benefits: • Enjoy a 50% discount on staff meals during your shift., • Flexible working hours to suit your lifestyle., • Opportunity to earn a cash bonus as Employee of the Month. Join us in delivering high-quality service and creating a welcoming environment for our guests.

    Immediate start!
    No experience
    Easy apply
  • Bar Staff
    Bar Staff
    5 days ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

    Immediate start!
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  • Head Chef
    Head Chef
    5 days ago
    £20.97–£31.38 hourly
    Full-time
    Londres

    Experienced event chefs- Lead Chefs / Senior Lead and Head Events Chefs needed to support various event caterers in London: In June and July, then September, over the winter until Christmas. The work will suit chefs who are comfortable leading teams and running events from start to finish. From Job sheet to Function. Managing the kitchens, running the pass, ensuring plate presentation and garnishing are at the highest level. Pay Range • Rate per Hour £20.97 (£23.50 Inclusive of Holiday) to £28.00 (£31.38 Inclusive of Holiday), • Lead Chef, Senior Lead and Head Event chef Roles, • Rate depends on clients, projects, and function size., • Weekly Paid Times of Work -Monday to Friday -7.00/8.00 am till 4/5 pm + Evening Functions -Some Weekends – To Support Functions, i.e. Weddings Key Responsibilities: • Manage and control food production and preparation for events., • Supervise the team of chefs on site, • Work on and Lead events, mainly within London but occasionally outside of London., • A driver's license is preferable. What We Offer: ·Flexible Week-to-Week Roles over Summer and Winter ·You can stop and start with us around your other work or commitments ·Work with a range of small to medium or larger caterers ·Odd booking with Band/Tour Caterer, Festival or Film Set ·Account manager who supports you, negotiates rates and manages your diary for you. Your Ideal Experience and Requirements: • Proven experience in a similar role with an event caterer, production kitchen, luxury hotel, or venue., • Experience in leading chef teams from prep to running a function., • Cool, calm under pressure, and a positive problem-solving mindset, • Availability from June to July or September to December, • Level 3 Food Safety and Allergen Certification If you are interested in a role, please apply now. We can arrange a call, and if it works for you, we will organise an in-person meeting. Roles are immediate start now and through the year.

    Easy apply
  • Removal /Delivery Driver
    Removal /Delivery Driver
    5 days ago
    £13–£15 hourly
    Full-time
    London

    We are seeking a reliable and dedicated House removal /Furniture Delivery Driver to join our team. The successful candidate will be responsible for House Removals and Delivering Furniture from warehouse to various locations, ensuring timely and safe delivery. This role requires a strong commitment to customer service and the ability to handle heavy lifting as part of daily operations. Responsibilities • Safely operate a delivery van to transport goods to designated locations., • Load and unload items, ensuring all products are secured for transport., • Communicate effectively with warehouse staff and customers regarding delivery schedules and any potential issues., • Perform routine vehicle inspections and maintenance checks to ensure safety standards are met., • Maintain accurate records of deliveries, including any discrepancies or damages encountered during transit., • Adhere to all traffic laws and company policies while driving., • Assist in the warehouse as needed, including inventory management and organisation of stock. Qualifications • Previous experience as a Furniture Delivery Driver or in a similar role is preferred., • Valid driving licence with a clean driving record; experience with commercial driving is advantageous., • Ability to perform heavy lifting and manual handling tasks safely., • Strong communication skills, both verbal and written, for effective interaction with team members and customers., • Familiarity with local routes and traffic patterns is beneficial., • A proactive attitude towards problem-solving and customer service excellence. Join us in delivering exceptional service while enjoying the dynamic environment of our team! Job Types: Full-time, Part-time, Temporary, Temp to perm, Apprenticeship Application question(s): • Seeking candidates with experience in house removals or furniture delivery?

    Immediate start!
    No experience
    Easy apply
  • Sous Chef
    Sous Chef
    5 days ago
    £19.63–£31.38 hourly
    Full-time
    London

    Senior, experienced event chefs Sous, Lead Chefs / Senior Lead and Head Events Chefs needed to support various event caterers in London: In June and July, then September, over the winter until Christmas. The work will suit chefs who are comfortable leading teams and running events from start to finish. From Job sheet to Function. Managing the kitchens, running the pass, ensuring plate presentation and garnishing are at the highest level. Pay Range • Rate per Hour £19.63 (£21.51 Inclusive of Holiday) to £28.00 (£31.38 Inclusive of Holiday), • Sous Event, Lead Chef, Senior Lead and Head Event chef Roles, • Rate depends on clients, projects, and function size., • Weekly Paid Times of Work -Monday to Friday -7.00/8.00 am till 4/5 pm + Evening Functions -Some Weekends – To Support Functions, i.e. Weddings Key Responsibilities: • Manage and control food production and preparation for events., • Supervise the team of chefs on site, • Work on and Lead events, mainly within London but occasionally outside of London., • A driver's license is preferable. What We Offer: ·Flexible Week-to-Week Roles over Summer and Winter ·You can stop and start with us around your other work or commitments ·Work with a range of small to medium or larger caterers ·Odd booking with Band/Tour Caterer, Festival or Film Set ·Account manager who supports you, negotiates rates and manages your diary for you. Your Ideal Experience and Requirmenst: • Proven experience in a similar role with an event caterer, production kitchen, luxury hotel, or venue., • Experience in leading chef teams from prep to running a function., • Cool, calm under pressure, and a positive problem-solving mindset, • Availability from June to July or September to December, • Level 3 Food Safety and Allergen Certification If you are interested in a role, please apply now. We can arrange a call

    Easy apply
  • Trainee Pastry Chef - Production Kitchen - Mayford, Monday to Friday
    Trainee Pastry Chef - Production Kitchen - Mayford, Monday to Friday
    25 days ago
    £25000–£26000 yearly
    Full-time
    London

    Trainee Pastry Chef - Production Kitchen We are currently looking for a trainee Pastry Chef for our client near Woking, Mayford. As a commis pastry chef you will work alongside the owner and production team producing high end desserts and afternoon teas for various clients in London. The Perks The trainee chef will receive: A competitive basic salary of between £25,000- £26,0000 depending on experience 45-hour contracted week Monday to Fridays only No late evenings shifts Learning from a highly experienced owner and team Shifts from 7am onwards Working for a high-profile pastry chef with many years of experience Great career progression opportunities The Place Our client specialises in making bespoke luxury desserts outsourcing to high-end hotels, afternoon teas, restaurants, airlines and wholesale and retail trades. Trading since 2005, their business maintains exceptionally high standards and delivers an extensive range of products 7 days a week. The Person The Pastry Chef will have: Trained in pastry or passionate home baker with some commercial experience Ideally be able to drive or live locally to Mayford Proactive & a quick learner Drive to learn and grow Be available for early/late morning starts Have a passion for pastry and good attention to detail Be driven and willing to progress in your career Have the confidence to create and be innovative If you are a trainee pastry chef with a passion for new and creative ideas, ready for your next challenge, apply today!

    Easy apply
  • Barista
    Barista
    30 days ago
    £12.71–£13 hourly
    Full-time
    London

    We are seeking a skilled and versatile Barista All-Rounder to join our team. As a Barista All-Rounder, you will be responsible for providing excellent customer service while preparing and serving various hot and cold beverages. You will also assist with essential food preparation and ensure the cleanliness and organisation of the coffee shop.Responsibilities: • Prepare and serve various hot and cold beverages, including coffee, tea, espresso, cappuccinos, lattes, and speciality drinks., • Operate coffee-making equipment, such as espresso machines and grinders, ensuring every cup's highest quality and consistency., • Interact with customers in a friendly and professional manner, taking orders, answering questions, and providing recommendations., • Handle cash and process transactions accurately using the point-of-sale (POS) system., • Assist in essential food preparation, such as sandwich assembly, pastry display, and breakfast items., • Maintain cleanliness and sanitation standards in all work areas, including coffee machines, countertops, tables, and seating areas., • Stock and replenish supplies, such as coffee beans, milk, syrups, cups, and condiments., • Follow health and safety regulations and guidelines at all times., • Collaborate with team members to ensure a smooth and efficient operation., • Handle customer complaints or concerns empathetically and professionally, seeking resolutions when possible., • Qualifications:, • Previous experience as a barista or in a similar customer service role is preferred., • Knowledge of different coffee brewing methods and a passion for coffee., • Excellent customer service skills with the ability to positively engage and interact with customers., • Strong attention to detail and ability to follow recipes and instructions accurately., • Ability to multitask and work in a fast-paced environment., • Basic math skills for cash handling and POS transactions., • Flexibility to work mornings, evenings, weekends, and holidays as required. Starting Pay: £12.71 per hour

    Immediate start!
    Easy apply
  • Head of Brand and Growth
    Head of Brand and Growth
    2 months ago
    £24000–£28000 yearly
    Full-time
    London

    We are seeking an experienced and dynamic Head of Brand and Growth to lead our marketing initiatives and drive the expansion of our culinary brands. This pivotal role will be responsible for defining our brand strategy, enhancing market presence, and fostering significant growth across our restaurant and catering operations. Key Responsibilities: • Develop and execute comprehensive brand strategies to elevate brand recognition and customer loyalty., • Plan and manage marketing campaigns across various channels, including digital, social media, and traditional media., • Analyze market trends and consumer behavior to identify new growth opportunities and optimize marketing efforts., • Oversee digital marketing, content creation, and online presence to engage our target audience effectively., • Collaborate with operational teams to ensure brand consistency and drive customer acquisition and retention., • Monitor and report on marketing performance, utilizing data to inform future strategies. Requirements: • Proven experience in brand management, marketing, or a similar growth-focused role, preferably within the fast-food, restaurant, or catering industry., • Strong understanding of brand development, digital marketing, and market analysis., • Excellent communication, leadership, and analytical skills., • Ability to work strategically and operationally in a fast-paced environment., • A passion for food and delivering exceptional customer experiences. What We Offer: • The opportunity to shape the brand identity and drive the growth of a dynamic and evolving food business., • A challenging yet rewarding role with significant impact potential., • A collaborative and supportive work environment.

    Immediate start!
    Easy apply
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