Assistant Marina Manager
29 days ago
Hayling Island
Assistant Marina Manager \n Hayling Island \n Salary: £35,000 \n \n We are currently recruiting for an Assistant Marina Manager to join a busy, high-profile marina and visitor destination on Hayling Island. Are you a Boatyard Manager ready for the next step ? Or are you customer-focused and operationally driven Marina individual ready to play a key role in the day-to-day running of a thriving waterfront and boatyard environment. \n \n This position would suit someone with strong leadership skills, a hands-on approach, and experience in a hands one role within fast-paced operational setting, you must have boatyard / lifting experience \n \n The Role \n As Assistant Marina Manager, you will support the overall operation of the marina and associated boatyard activities, ensuring smooth day-to-day operations while maintaining the highest standards of safety, service, and presentation. \n \n A key focus of this role will be the coordination and optimisation of berth bookings, ensuring efficient use of space and a seamless customer journey from enquiry through to arrival. \n \n Key Responsibilities include: \n\n • Supporting the daily operation of the marina and boatyard, coordinating and overseeing team activities\n, • Managing and coordinating berth bookings for annual customers and visitors, ensuring maximum occupancy and efficiency\n, • Overseeing and maintaining booking systems, ensuring accuracy of data and smooth customer journeys\n, • Assisting with staff rota planning to ensure effective site coverage\n, • Leading daily team briefings and supporting a positive team culture\n, • Ensuring all administrative and operational processes are completed accurately\n, • Supporting the coordination of boatyard operations, including vessel movements, lift/launch scheduling, and contractor activity where required\n, • Overseeing site and boatyard maintenance to ensure a safe, clean, and well-presented environment\n, • Monitoring customer satisfaction and driving continuous improvement in service delivery\n, • Supporting the training, coaching, and development of team members\n, • Managing customer queries and escalating any issues where required\n\n About You We are looking for a proactive and motivated individual who thrives in a customer-facing, operational environment. \n \n You will ideally have: \n\n • Previous experience in a supervisory or assistant management role in a similar setting\n, • Experience in a Boatyard setting and experience in lifting\n, • Strong organisational skills with the ability to manage bookings, logistics, and customer flow effectively\n, • A hands-on approach with the ability to multitask in a fast-paced environment\n, • A commitment to maintaining high standards of health, safety, and presentation\n, • Experience within a marina, boatyard, marine, leisure, or hospitality environment would be advantageous\n, • A practical understanding of boatyard operations (e.g. vessel handling, maintenance coordination, or working with marine contractors) is essential\n\n \n What's on Offer \n\n • Salary of £35,000\n, • Monday to Friday working pattern (08:30 - 17:00)\n, • Structured onboarding and training programme\n, • The opportunity to work in a unique and scenic coastal environment\n, • A varied and rewarding role within a supportive team\n\n \n If you're looking for a role where no two days are the same and you can make a real impact on both operations and customer experience within a marina and boatyard setting, we'd love to hear from you. \n