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  • MAH OPERATION LTD
    Waiter / Waitress
    Waiter / Waitress
    2 days ago
    Full-time
    Reading

    JOB TITLE: WAITER/WAITRESS KEY RESPONSIBILITIES: Greeting Customers: Welcome and seat guests in a friendly and professional manner. Taking Orders: Listen attentively to customer requests and accurately take food and beverage orders. Serving Food & Drinks: Deliver food and drinks to customers promptly and ensure that orders are correct. Customer Assistance: Answer questions about menu items, specials, and ingredients, and make recommendations as needed. Maintaining Cleanliness: Ensure that tables, dining areas, and service stations are clean and well-organized. Processing Payments: Handle cash and credit transactions, provide receipts, and give correct change. Collaborating with Kitchen & Staff: Communicate with the kitchen staff regarding order details and any special requests from customers. Ensuring Customer Satisfaction: Check on customers during meals to ensure they are satisfied with their food and service. Managing Multiple Tables: Serve multiple tables efficiently while providing excellent customer service. Handling Complaints: Address any customer complaints or concerns with professionalism and escalate when necessary.

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