Workday / ServiceNow Integration SME
16 hours ago
Leeds
Workday / ServiceNow Integration SME | Contract | Remote (UK) Drive the next generation of AI-ready enterprise self-service. We’re looking for a highly skilled Workday integration SME (with strong ServiceNow experience as a close second) to support enterprise customers in deploying connector solutions that enable modern, AI-powered self-service across HR, IT, and Facilities. You’ll act as the technical authority on how Workday and ServiceNow integrate into large-scale systems—feeding structured, reliable data into next-generation automation and AI experiences. This role sits at the intersection of enterprise integration, process automation, and the emerging wave of AI-enabled workflows, giving you a real opportunity to influence how organisations modernise their employee experiences. What You’ll Own: • Lead as the Workday integration SME, with secondary focus on ServiceNow, • Guide customers through connector deployment, configuration, and end-to-end troubleshooting, • Translate business requirements into scalable, secure, enterprise-grade integration patterns, • Partner with engineering teams to enhance connector reliability, performance, and extensibility, • Deliver workshops, reusable documentation, and best-practice guidance, • Support escalations and help drive adoption of automation + AI-ready data flows Key Projects: • Modernising enterprise self-service with clean, enriched data from Workday & ServiceNow, • Integrating Workday first, ServiceNow second (and optionally SuccessFactors), • Enabling future AI capabilities through high-quality integration architecture, • Providing product and platform feedback based on hands-on customer delivery What Great Looks Like: Must Have • 4+ years of Workday integration experience (Studio, PECI, Core Connectors, HCM data flows, etc.), • Strong ServiceNow integration exposure (ITSM/HRSD ideally), • Strong understanding of APIs, authentication models, and enterprise data flows, • Comfortable working in complex customer-facing technical environments, • Cloud integration fundamentals (Azure, AWS or similar) Contract Details • PAYE Contract – Competitive Rate, • 12–18 Months, • Fully Remote (UK) Please apply for immediate consideration.