Supervisor role Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
**Waiter/Waitress - Fallow Restaurant** Salary: Up to £16ph Schedule: Full Time Experience: Previous experience in a similar role within a reputable restaurant. About us: Fallow restaurant, a beacon of modern, sustainable dining, is in search of an exceptional Head Waiter to elevate our guest experience. If you're passionate about impeccable service and sustainability, and you thrive in a collaborative environment, we want to hear from you! Fallow is where culinary innovation meets sustainability. We're dedicated to using seasonal, locally sourced ingredients and inventive techniques to minimize waste and maximize flavor. With a commitment to excellence and creativity, Fallow has earned acclaim from diners and critics alike. The Role: As Head Waiter at Fallow, you will: Lead our front-of-house team by example, ensuring exceptional service and fostering a culture of excellence. Utilize your experience to maintain smooth operations and deliver memorable guest experiences. Share our passion for sustainability and our culinary philosophy with guests. Collaborate closely with the kitchen team to ensure seamless communication and flawless service. Uphold Fallow's standards of hospitality, professionalism, and attention to detail. Benefits & Perks: Joining the Fallow team comes with an array of benefits, including: Competitive pay rates: Recognizing your hard work and dedication. Continuous training: Opportunities for growth, including coaching, mentoring, and WSET Level 2 certification. Wellbeing programme: Team outings and mental health first aiders to support your overall wellness. Career progression: Plenty of opportunities to advance within the company. 50% off food: Enjoy dining across the group, plus friends and family discounts. No structured uniform: Celebrate your individuality. Family meal during your shift: Fuel up with delicious food prepared just for our team. Bonus scheme and employee referral scheme: Additional incentives for eligible team members. Join Us: Ready to be part of a team that's redefining the future of dining? Apply for the Head Waiter position at Fallow restaurant and help us deliver unforgettable experiences while making a positive impact on the planet. Apply now and become an integral part of the Fallow family
At Pasta Remoli Wembley Park we are seeking a skilled and passionate floor assistant manager who embodies a love for hospitality, possesses excellent customer service skills, and has a knack for creating memorable experiences to join our dynamic front-of-house team. Are you someone who pays attention to detail and understands the essence of delivering exceptional service? What will be your responsibilities? As an Assistant manager (Restaurant & Bar) at Pasta Remoli Wembley Park, you'll have a central role in ensuring our guests have an outstanding dining experience while also overseeing the smooth functioning and financial success of our restaurant. Collaboration with our team will be key to elevating guest satisfaction and nurturing a culture of ongoing improvement. This position requires strong communication abilities, a dedication to customer satisfaction, and the talent for building positive rapport. Benefits include: • Opportunities for Career Development • Flexible working hours • 25% Staff discount • Complimentary meals during shifts. If you are interested in this position, please apply by providing details of your relevant past experiences and qualifications. We look forward to welcoming passionate individuals to join our team at Remoli Group - Pasta Remoli Wembley Park and contribute to creating exceptional dining experiences for our guests.
RESTAURANT MANAGER - HOPPERS ST CHRISTOPHERS PLACE Salary - Up to £42,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Hoppers in Marylebone are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in St Christophers Place off Oxford St, the restaurant accommodates 85 guests across two floors with an additional 16 seats available on an outside terrace. The menu is inspired by the roadside shacks of Sri Lanka and Tamil Nadu served in a vibrant dining room, Hoppers is a fun and lively workplace to join. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Restaurant Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. We are looking for a Restaurant Manager that has: The ability to inspire, motivate, lead and develop teams; A Warm, personable and professional nature; Creative with excellent attention to detail; Passion for and knowledge of food and beverage, and the London restaurant scene; Working knowledge of food hygiene and health and safety requirements; Ability to manage staff costs and review rotas accordingly.
We have an exciting opportunity for a Bartender to join our passionate team at Restaurant 1890 by Gordon Ramsay, located in the Savoy Hotel Inspired by dishes first created by Georges Auguste Escoffier during his time at the Savoy Hotel in 1890, Restaurant 1890 has created a blend between unparalleled service, culinary creativity, and exquisite wines. The restaurant offers an intimate dining experience, serving a modern French menu with a European influence, using only the finest ingredients sourced from all corners of the world and a vintage wine list to match. What you do as a Bartender: · You pride yourself on having a real flair and passion for service, amazing drinks, and working with quality products · You deliver exceptional guest experiences, producing classic and innovative cocktails · You are attentive and proactive with the ability to anticipate the needs of guests, ensuring all guests receive the highest levels of service · You are keen to use your interpersonal skills and energy to ensure all guests receive a memorable experience In return we offer: · Competitive Pay Rate · Wagestream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment · A fantastic 50% discount on food and drink in select UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Meals on duty If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you.
Events and Promotions Manager Are you passionate about nightlife and events? Do you have a flair for creativity, a knack for promotion, and the drive to create unforgettable experiences? Join us as an Events and Promotions Manager and become the heart and soul of our vibrant nightlife brand! Who We Are We are a London-based events and tour company offering a wide range of experiences across the UK. We collaborate with various venues to sell tickets for their club nights, boosting weekend attendance and ensuring unforgettable party experiences. Our dedicated team is committed to delivering exceptional nights out while expanding our platform to cater to all kinds of partygoers nationwide. The Role As an Events and Promotions Manager, you'll be at the forefront of our operations, responsible for two main areas: 1) Local-Level Promotion - Raise awareness of Club Ticket in your city through flyer and poster distribution, social media, and email marketing. - Establish and manage a network of promotional staff. - Develop links with universities, shops, bars, and local businesses. 2) Managing Events on the Night - Ensure smooth and efficient event execution, including setting up venues and managing promotional staff. - Liaise with our management team and hospitality venues. Additional Responsibilities - Develop business opportunities by building and maintaining relationships with student organizations, societies, and sports teams. - Drive sales through group bookings and private events. - Work alongside the marketing department to create promotional activities. - Respond to online, phone, and face-to-face inquiries. - Organize and conduct meetings for business development. - Manage all reservations and events, processing function sheets, and communicating with relevant departments. Who Do We Want? We are looking for someone who is: - Extroverted and sociable, with a positive, fun, friendly, and professional attitude. - Creative and in tune with trends. - Willing to hustle and passionate about nightlife, music, and culture. - Confident in managing and interacting with diverse crowds, including managing and bantering with drunk people. - A recent university graduate with strong negotiating, organizational, communication, and time management skills. Skills and Experience - Previous experience in a similar role within the events, hospitality, or a relevant industry is preferred. - Excellent organizational, communication, and time management skills. - Strong negotiating skills and confidence in up-selling. What We Offer - Salary: £12 per hour + commission split of events. - Free tickets to our in-house and partnered events. - The opportunity to be the face of our event operations, talking to people constantly and ensuring they have an unforgettable experience. If you have the personality and passion for nightlife, we want you on our team! Apply now to embark on an exciting journey of promoting and managing some of the most vibrant operators in the UK!
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfilment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customer. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development
We have a fantastic opportunity for a motivated and creative Pastry Chef de Partie to join our passionate team at the Savoy Grill by Gordon Ramsay at the iconic Savoy Hotel. Home to hundreds of years of Hollywood and history, the Savoy Grill restaurant has seen some of the world’s most famous faces pass through its gilded doors within the legendary Savoy Hotel. Savoy Grill by Gordon Ramsay is the very definition of ‘gourmet glamour’. In Spring 2023, Savoy Grill undertook a momentous renaissance, making the restaurant an even more iconic destination. The restaurant was transformed with an elegant new look, creating a unique restaurant that is representative of Savoy Grill's rich history in the glamorous golden age. Guests can choose from an array of classic dishes including Gordon’s signature Beef Wellington and Rum Baba, flambéed at the table for a little bit of dining drama. A fantastic showcase of the highest qulaity British produce. What you do as a Pastry Chef de Partie: - You pride yourself on running a pasty section, preparing, baking and presenting high quality deserts, using a creative flair and taking responsibility for all dishes coming out of your section whilst ensuring consistent presentation and memorable guest experiences - You’re confident in leading, training and developing the more junior members of the team and you naturally enjoy building relationships with others - You’re eager to learn and push yourself to develop your career as a Pastry Chef - You’re keen to use your great baking, organisational and time management skills, creativity, and passion for exciting and innovative dishes to ensure the highest standards are constantly achieved What we offer you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process