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  • Dental Practice Manager
    Dental Practice Manager
    2 months ago
    £35000–£55000 yearly
    Full-time
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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  • Sandwich Maker / Kitchen Assistant
    Sandwich Maker / Kitchen Assistant
    2 months ago
    Full-time
    Bayswater, Westminster

    We’re looking for a hands-on and enthusiastic Sandwich Maker / Kitchen Assistant to join our team at 101 West – a family-run bakery & deli in the heart of Westbourne Grove. We serve high-quality, fresh food in a friendly and fast-paced environment. This role is ideal for someone who’s passionate about food, eager to learn, and enjoys being part of a small, close-knit team. What you’ll be doing: • Preparing and assembling fresh sandwiches and deli items to order, • Supporting the kitchen team with prep for the brunch menu and deli counter, • Assisting with general kitchen duties including cleaning, dishwashing, and keeping the kitchen tidy, • Helping to maintain a smooth and organised kitchen flow, • Learning new skills and jumping in wherever needed We’re looking for someone who: • Has a positive, “can-do” attitude and enjoys being part of a team, • Works cleanly and efficiently in a busy environment, • Is reliable, punctual and ready to learn, • Has some kitchen or food prep experience – or is eager to learn if not What we offer: • A friendly, supportive work environment with room to grow, • Consistent daytime hours, • A chance to be part of a small team that loves what they do and takes pride in great food and service If you're someone who takes initiative, enjoys working with fresh ingredients, and wants to be part of a neighbourhood deli that values quality and community — we’d love to hear from you.

    Immediate start!
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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    2 months ago
    £32000–£38000 yearly
    Full-time
    London

    La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Competitive salary, full time position., • Staff discounts., • Great working environment., • Career development opportunities., • Meals at work. The roles should meet the following: • Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere., • Excels at increasing check averages through strategic up-selling of food and alcohol., • Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management., • Outstanding interpersonal talents, fluent in English., • Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: • Excellent customer service, • Commercial awareness, • Excellent interpersonal communication, • Problem-solving, • Highly organized, • Great team player, • Positive attitude, • You're eligible to work in the UK

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