Encompass Web LOS Administrator
6 days ago
Tempe
Job Title: Encompass Web LOS Administrator Location: Tempe, AZ (Hybrid: Monday, Tuesday, Thursday in office; Wednesday & Friday remote) CornerStone Professional Placement is seeking an Encompass Web LOS Administrator for an opportunity with a growing mortgage organization in Tempe, AZ. This role will report directly to both the VP of Operations and the COO, playing a critical role in leading the transition to and optimization of the Encompass Web platform across a multi-state, multi-branch operation. Responsibilities: • Serve as the primary administrator for the Encompass LOS platform, with a strong focus on Encompass Web configuration and optimization, • Manage business rules, workflows, custom forms, field triggers, and automation to support the full loan lifecycle, • Oversee loan programs, pricing, rate lock policies, and investor delivery configurations, • Administer eFolder structure, document automation, and recognition tools, • Manage user roles, personas, and security across all departments and branches, • Lead system upgrades, patches, and ICE Mortgage Technology releases, including sandbox testing Encompass Web Migration (High Priority): • Support active migration from Encompass Desktop to Encompass Web for loan officers, • Configure custom web workflows and enhanced conditions within Encompass Web, • Test and validate web-based functionality prior to rollout Integrations & Technical Support: • Manage third-party integrations (credit, AUS, doc prep, compliance, flood, title, closing), • Troubleshoot SDK plugins, APIs, and marketplace tools, • Provide user support and develop training documentation Compliance & Reporting: • Ensure system configuration aligns with TRID, HMDA, ECOA, and RESPA requirements, • Build and maintain reports and dashboards for leadership, • Support HMDA data collection, validation, and submission Requirements: • 3+ years of Encompass LOS administration experience, • Strong experience with business rules, workflows, custom forms, and SDK/plugin management, • Hands-on experience supporting or implementing Encompass Web, • Deep understanding of the residential mortgage lifecycle, • Knowledge of federal/state regulations (TRID, HMDA, ECOA, RESPA), • Experience with user access, personas, and reporting tools Preferred Qualifications: • ICE Mortgage Technology Encompass Administrator Certification (required), • 5+ years in the mortgage industry, • SDK development, API integrations, or custom plugin experience, • Strong experience with Encompass Web (custom workflows, enhanced conditions highly preferred), • Experience supporting multi-state, multi-branch lending operations Compensation and Benefits: • Employment Type: Direct Hire, • Schedule: Hybrid (3 days in office / 2 remote), • Salary: $85,000 – $105,000 (higher end for SDK/plugin experience), • Hours: 8:00 AM – 5:00 PM, • Benefits: • Flexible PTO, • 401(k), • Health, dental, and vision insurance (UnitedHealthcare), • Company-paid life insurance Send your resume to Allison Harrison at and call 817-635-0500 ext. 162 for immediate consideration.