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  • IT Field Technician
    IT Field Technician
    6 days ago
    $18–$21 hourly
    Full-time
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

    Immediate start!
    Easy apply
  • CACFP Monitor
    CACFP Monitor
    12 days ago
    $20–$23 hourly
    Full-time
    Manhattan, New York

    Job Summary: The monitor is responsible for conducting home inspections of licensed/registered and legally exempt day care providers ensuring standards for health and safety in accordance to state regulations. Primary Responsibilities: • Conduct announced and unannounced home visits as instructed by the director., • Review the meal pattern requirements to ensure proper implementation by the provider., • Assures the proper interpretation and implementation of the infant meal pattern., • Verify license/registration capacity of day care providers., • Review menu records during home inspections., • Ensure foods are prepared and served following food safety guidelines and quality standards., • Provide menu suggestions to encourage variety in foods and preparation methods that are consistent with healthy practices., • Knowing the importance of documenting results of onsite reviews especially when problems are identified., • Knowledge of the procedures for verification of attendance and meal counts., • Identify conditions that pose a potential threat to child safety., • Communicate provider issues with the director., • Comply with sponsoring organization’s policies and procedures., • Ensure that home visit reports are filled out correctly., • Ability to maintain an ethical and professional relationship with providers., • Follow the system for maintaining and reporting all monitoring activities., • AA in social services, nutrition or education, preferred; and/or HS Diploma, • Bilingual in Spanish/English, • Strong written and oral communication skills in Spanish/English, • Ability to interact with individuals from diverse backgrounds and diverse communication styles, • Must be comfortable with and physically able to visit daycare homes throughout New York City using mass transit (MTA), • Experience with family child care or legally-exempt child care, preferred

    Immediate start!
    No experience
    Easy apply
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