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Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements
Who We Are: St. Nicks Alliance (SNA) is a nonprofit, nonsectarian community-based organization founded in 1975 with the mission to transform lives of low- and moderate-income people in North Brooklyn through employment, education, housing, and health care. We do this by delivering impactful services with measurable outcomes to children, youth, adults, and the elderly. As a civic anchor, we carry out this mission within the context of building a sustainable community for all people through the arts, environmental advocacy, and urban planning. Now in its 50th year, Small World Early Childhood Center serves 139 2-5 year olds during the school day, extended day and summer months through NYCDOE Birth to Five contract and subsidized tuition/fees. Children and their families represent diverse cultures, languages, socio-economics, LGBTQIA+ identities, and differing abilities. Small World is part of St. Nicks Alliance’s impressive network of services for 6,000 children and youth across North Brooklyn. Located in Williamsburg, Brooklyn, we are seeking an experienced, NYS-certified Early Childhood Director for Small World. What You’ll Do: Small World’s experienced, NYS certified Education Director, Early Childhood leads a team of 27 staff, including head teachers, assistant teachers and a behavioral specialist. Reporting to the Small World’s Center Director, the Education Director is responsible for achieving high-quality educational services for all students, high-performing instructional staff and consistent family engagement in their children’s learning and development. Key duties related to pedagogy, staffing and family engagement include, but are not limited to: - Ensure high-quality Curriculum, Lessons and Enrichment in partnership with instructional and behavioral staff. - Support Students with Disabilities, their teachers and families with evaluations, SEIT/intervention services and individual instruction plans. - Guide staff with Student Assessments - Ensure Adequate Staffing infrastructure and day to day coverage - Co-Lead Recruitment, Onboarding, Retention and Performance Reviews for instructional and behavioral staff - Design and Lead Diverse Opportunities for Staff Development - Achieve 100% Compliance with NYSPS Requirements (ASQ, TSG, ECERS, etc.) - Design and lead Family Engagement Efforts ( current and prospective) - Foster home-school collaborations in partnership with staff and families What We Are Looking For: - Must hold a NYS Certification in Birth to Grade Two - Must have Min. of 8 years experience as a head teacher - Must have a Bachelor’s degree in early childhood education, Master’s strongly preferred - Must have demonstrated knowledge/skills in pedagogy, child development and early intervention (2-5 years) - Must be an experienced staff developer - Robust knowledge of NYCPS Curriculum (Creative Curriculum, PKFCC, NYS Standards) and Pyramid Model (social emotional development). - Must be fluent with ASQ, TSG and ECERS - Energetic, go-getter who is highly skilled at building positive culture and relationships What's In It For You: - Compensation Range: $85,000-$95,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) - Competitive Benefits Package (Medical, Dental, Vision, 401K) - Paid Holidays, Vacation, Sick, and Personal Time - Learning & Development Opportunities & Access to Wellness Programs How to Apply: Please send your resume and a thoughtful cover letter outlining your interest in this position. Place Education Director in the subject line. St. Nicks Alliance is an Equal Opportunity Employer that values diversity. We consider applicants for all positions without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, sexual orientation, veteran status, or any other status or characteristic protected by applicable federal, state or local laws.
What You’ll Do You will be the key driver behind our operational workflows, implementing and optimizing automation solutions without heavy coding. Working directly with the COO, you’ll execute the strategic vision for our processes, ensuring smooth, scalable, and efficient systems. Your responsibilities include: No-Code Integrations: Connect and streamline workflows across Monday, Jotform, and Zapier to ensure seamless data flow. Workflow Design: Architect end-to-end automation using drag-and-drop tools, setting up conditional triggers and intuitive flows. Error Management: Set up automated fail-safes and troubleshooting steps to maintain uninterrupted operations. Data Validation: Ensure that incoming data is clean, structured, and correctly mapped between platforms. Dashboard Creation: Build real-time, user-friendly dashboards on Monday to track key performance indicators. Email Automation: Set up rules and triggers to automatically parse and process incoming email data. Documentation: Maintain clear, concise documentation for all workflows, integrations, and processes to support team collaboration and continuity. What We’re Looking For We’re seeking a dynamic, innovative professional with a passion for no-code automation. You should have: No-Code/Low-Code Expertise: Extensive hands-on experience with Monday, Zapier, and Jotform. Process Optimization Skills: A keen eye for streamlining operations and enhancing workflow efficiency. Attention to Detail: A strong commitment to accuracy and reliability in every aspect of system design. Effective Communication: Ability to work closely with team members and translate technical processes into simple, actionable steps. Documentation Proficiency: Experience in creating and maintaining clear, accessible documentation for automation processes. Bonus: Some familiarity with basic scripting concepts is a plus—but this role is focused on no-code solutions. Summary of Skills & Required Tools Skills: Workflow automation and optimization No-code platform expertise Data mapping and validation Troubleshooting and process improvement Clear documentation practices Email automation and dashboard building Tools & Software: Monday: For board management, task tracking, and workflow automation Zapier: For connecting apps and automating repetitive tasks Jotform: For form creation and data collection Additional No-Code Tools: Experience with similar platforms (e.g., Make) is a bonus