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  • Customer Sales Assistant
    Customer Sales Assistant
    hace 1 mes
    $20–$30 por hora
    Jornada completa
    Secaucus

    Job description Located in New Jersey Are you competitive, driven, and motivated by winning? Vivacity Management, a fast-growing sales and marketing firm in New Jersey, is hiring multiple Entry Level Customer Sales Assistant to join our team! This is the perfect opportunity for sports minded individuals, former athletes, team players, or anyone who thrives in a high-energy, goal-oriented environment. We offer hands-on training, rapid advancement opportunities, and a team atmosphere built on positivity, accountability, and performance. No experience is required — we train you from the ground up. Why Join Vivacity Management? • Competitive, sports-like team culture, • Full training for all Entry Level Assistants, • Clear opportunities for advancement into leadership, management, and senior sales roles, • Represent major brands and grow your professional skill set, • Growing company hiring multiple candidates immediately, • A role that rewards work ethic, communication skills, and goal-driven behavior Key Responsibilities • Engage with customers in the North Jersey area to present and promote client products, • Learn and master sales presentations, product knowledge, and customer service best practices, • Work with your team to hit sales goals and performance targets, • Participate in team meetings, training sessions, and development workshops, • Provide an energetic, positive experience for customers, • Represent clients in a professional and ethical manner at all times Ideal Candidate Traits • Sports minded, competitive, or athlete background (preferred but not required), • Strong communication and interpersonal skills, • Entry level attitude with a desire to grow, • Enjoys a team environment and fast-paced work, • Goal-driven and motivated by performance incentives, • No previous sales experience needed — just a willingness to learn Requirements • Must be 18+, • Full-time availability, • Reliable transportation to commute within North New Jersey, • Ability to work in person (not remote), • Ability to speak English Fluently Pay & Benefits • Weekly guaranteed pay! Say Bye Bye to bi-weekly pay checks :), • Performance bonuses & incentives- top performers earn $1000-$2000, • Growth and advancement opportunities, • Leadership development program, • Travel opportunities, • Supportive, high-energy team culture If this seems like you and you are ready for a challenge apply today!

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  • Business Development Manager
    Business Development Manager
    hace 1 mes
    Jornada parcial
    Greenpoint, Brooklyn

    Young Contemporary Art Gallery |Brooklyn Commission-Based | Flexible / Part-Time | Growth Opportunity A young storefront contemporary art gallery in Greenpoint, Brooklyn is seeking an entrepreneurial Business Development & Art Sales Associate to help build the commercial side of the gallery. We have the gallery. We have the artists. We have the exhibitions and artwork. We need buyers. This is a sales and business-development position. Your primary responsibility will be identifying potential buyers, developing relationships, generating qualified leads, and ultimately helping sell artwork. What You’ll Do • Research and identify potential art buyers and commercial clients, • Make outbound calls and emails to qualified prospects, • Build relationships with interior designers, art consultants, architects, hotels, restaurants, developers, hospitality groups, offices, retailers and other businesses purchasing art, • Identify and develop prospective private collectors, • Follow up with qualified gallery visitors and sales inquiries, • Maintain an organized database/CRM of prospects and conversations, • Send artwork information, catalogs and pricing to interested buyers, • Schedule gallery appointments with qualified prospects, • Consistently follow up with leads, • Develop new B2B accounts and long-term client relationships, • Work directly with the Gallery Director to understand available artwork and identify appropriate buyers What This Role Is NOT This is not a curatorial position. You will not be responsible for: • Finding or recruiting artists, • Reviewing artist portfolios, • Selecting artwork, • Curating exhibitions, • Developing exhibition concepts, • Managing artist submissions, • Programming the gallery Those responsibilities remain with the Gallery Director. Your focus is the other side of the gallery: finding the people who buy the art. Who We’re Looking For You do not necessarily need traditional gallery experience. We are interested in someone who is: • Comfortable making outbound calls, • Persistent without being aggressive, • Personable and professional, • Organized with follow-up, • Comfortable speaking with business owners and design professionals, • Interested in contemporary art and photography, • Entrepreneurial, • Excited by building something at an early stage, • Motivated by sales and measurable results Experience in sales, business development, luxury retail, hospitality, interior design, real estate, art sales or client relations is especially valuable. Compensation This is an early-stage, commission-based opportunity. The gallery is currently in its startup/growth stage and cannot offer a traditional salary at this time. Compensation is tied directly to sales and accounts generated by the associate, with uncapped commission potential. We are looking for someone who understands the nature of joining a young business early and is interested in helping build its commercial operation. As the gallery grows and reaches sustainable revenue and/or secures additional financing, there may be an opportunity for this role to develop into a regular paid position with expanded responsibility. About the Gallery We are a young, independent storefront contemporary art gallery in Brooklyn, presenting photography and contemporary artwork through exhibitions, artist programming and public events. We have already established the physical gallery, exhibition program and growing roster of artists. Our next priority is building a stronger collector base and developing relationships with the commercial, hospitality and design industries. To Apply Please send a résumé and a brief introduction explaining why you are interested in being a pioneer in Greenpoint's new art gallery.

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  • Local Client Relationship Manager
    Local Client Relationship Manager
    hace 1 mes
    Jornada parcial
    Manhattan, New York

    We are an established full-stack software development and custom AI execution firm looking to hire a dependable Client Relationship Manager based in the United States. In this role, you will serve as the local face of our software unit during high-level client interactions. You will join video calls as our US client representative, maintain clear communication with project stakeholders, and ensure local clients feel confident in our project delivery. All technical scoping, proposal writing, backend architecture, coding, and delivery are 100% handled by our core engineering team. We provide complete talk tracks, agendas, and technical prep before every meeting. Key Responsibilities • Client Interface: Attend discovery calls and project status meetings with prospective and active US clients as our primary local contact., • Communication Management: Act as the US-based bridge between clients and our technical team to maintain trust and smooth updates., • Account Coordination: Manage local administrative details, project sign-offs, and communication logs., • Low Time Commitment: Flexible part-time schedule (approx. 2–5 hours per week). Core Requirements • Location & ID: Must be a legal resident of the United States with valid government-issued photo ID., • Hardware & Setup: Must possess a reliable personal computer/laptop (physical laptop) and a high-speed, stable internet connection., • Communication: Exceptional verbal and written English communication skills with a professional call presence., • Technical Background: Basic familiarity with business, IT, or digital platforms is preferred, but no coding or hands-on technical skills are required

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  • Supervisor
    Supervisor
    hace 1 mes
    $18.5–$20 por hora
    Jornada completa
    Downtown Brooklyn, Brooklyn

    Now Hiring: Store Supervisor – Bang Cookies Location: 445 Albee Sq W, Brooklyn, NY, 11201 Bang Cookies is looking for a reliable, motivated, and experienced Store Supervisor to join our growing team! If you're passionate about food, leadership, and delivering exceptional customer service, this is your opportunity to shine. Position: Store Supervisor Status: Full-Time Compensation: Competitive, based on experience Reports to: Store Manager Key Responsibilities: • Support daily store operations to ensure efficiency, cleanliness, and smooth workflow, • Supervise and guide bakery staff during shifts, • Lead by example with outstanding customer service, • Assist with inventory control and ordering supplies as needed, • Maintain high food safety and sanitation standards at all times, • Motivate and train team members to uphold store standards and performance goals, • Contribute ideas and efforts to help drive sales and customer engagement, • Communicate effectively with management and staff, • Ensure cookies are properly baked and served, • Prepare and serve beverages (coffee and lemonades), • Time management throughout the shift, • Ensuring checklists are being completed during shifts, • Being accountable, • Learn and implement policies, procedures, and protocols, • Attention to detail, • Ability to train staff Qualifications: • Must have a valid NYCDOH Food Handler’s License, • Open availability including weekends and holidays, • Prior experience in the food or hospitality industry (1+ year preferred), • Strong leadership and organizational skills, • High attention to detail and sense of urgency, • Excellent communication and teamwork abilities, • Willingness to learn and grow—potential to advance into Assistant Manager role, • Ability to sell products effectively while understanding customer needs., • Excellent customer service abilities with a focus on creating positive interactions., • Demonstrated capability in managing teams and fostering a collaborative work atmosphere., • Proficiency in administrative tasks related to payroll and scheduling is advantageous. Looking to hire immediately! If interested in this position, submit an application and we will set up an interview shortly after.

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  • Immediate Hire! CSR- Customer Sales Representative
    Immediate Hire! CSR- Customer Sales Representative
    hace 2 meses
    $20–$30 por hora
    Jornada completa
    Secaucus

    Customer Sales and Service Representative Full-Time | In-Person | North Jersey Location: North, NJ and surrounding areas We do not participate in door to door sales IN-PERSON OPPORTUNITIES ONLY Applicants must be able to reliably commute to and around the North Jersey area. Are you a people person who thrives in a fast-paced, relationship-focused environment? Whether you’re seeking your first career opportunity or looking for a change, this is your chance to join a rapidly growing sales and marketing team with real career growth potential. At Vivacity Management, we represent major clients across industries the telecommunications industry. Our sales team works face-to-face with customers to promote client products and services, provide tailored solutions, and close sales—all while gaining hands-on experience in customer service, sales, and brand representation. What You’ll Do: • Interact with customers to promote and sell products, • Use CRM systems to track and manage customer interactions, • Profile accounts, handle objections, and offer effective solutions, • Present the value of services clearly and confidently to potential and current customers, • Build lasting relationships with clients and teammates Who We’re Looking For: • Strong communication and customer service skills, • Coachable and eager to learn new skills, • Reliable and able to work weekends, • Tech-comfortable with basic computer and CRM systems, • Adaptable and solution-oriented, • Organized, self-motivated, and team-focused Why Join Our Team: • Bonus incentives and performance rewards, • Personal and professional development programs, • Community involvement and philanthropy opportunities, • Team events including organized sports leagues and networking outings, • Real growth potential – with paths into leadership and management, • Uncapped Commission, • W2- Weekly Guaranteed Pay, • $600-$2000 Ready to start your career with a company that invests in you? Apply today and discover what’s possible with Vivacity Management.

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  • Entry Level Sales and Account Manager
    Entry Level Sales and Account Manager
    hace 2 meses
    $3500–$6000 mensual
    Jornada completa
    Manhattan, New York

    Full-Time | In-Person | Training Provided We are looking for ambitious, motivated individuals to join our growing team as an Entry-Level Sales & Account Manager. This opportunity is designed for someone who enjoys working with people, wants to develop professional sales and leadership skills, and is looking for long-term career growth. No previous sales experience is required. We provide hands-on training, mentorship, and ongoing development to help you build confidence in sales, customer relations, account management, and leadership. What You’ll Do Build relationships with new and existing business customers Learn to identify customer needs and recommend appropriate solutions Assist with new customer acquisition and account management Deliver professional face-to-face presentations Provide excellent customer service and follow-up Work toward individual and team performance goals Participate in daily training and leadership development Develop skills in sales strategy, communication, and business management Who We’re Looking For Ambitious, competitive, and goal-oriented Strong communication and people skills Positive attitude and strong work ethic Coachable with a willingness to learn Comfortable working in a fast-paced, team-oriented environment Customer service, hospitality, retail, or sports backgrounds are a plus No prior sales experience necessary What We Offer Paid hands-on training Performance-based earning opportunities Ongoing mentorship and coaching Leadership and management development Opportunities for advancement based on performance Collaborative and energetic team environment This is an excellent opportunity for recent graduates, career changers, and motivated individuals looking to gain real-world experience in sales, account management, and leadership.

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  • Food Preparer
    Food Preparer
    hace 2 meses
    $18 por hora
    Jornada completa
    Manhattan, New York

    Juice Generation is seeking dedicated and passionate Produce Associates (Kitchen Prep) to join our team. Our Produce Associates prepare produce and keep the back of house clean and organized. They also assist at the front with taking orders, cleaning, refilling, and creating fruit displays. JOIN US FOR AN IN-PERSON INTERVIEW: Date: Wednesday, September 2nd Time: 12:00 PM - 1:00 PM Location: 350 W 14th St, New York, NY 10014 Pay & Benefits: • $18 p/hr + Tips, • Quarterly bonuses, • Low Cost Medical, Dental, and Vision, • 401k, • Commuter Benefits Tax Saving Account, • Product Discounts, • Employee meal Back-of-House Responsibilities: • Receive and organize produce and supply deliveries, • Prepares a variety of vegetables and fruits using a chef’s knife, • Properly rotates produce to follow “First-In First-Out” procedures, • Changes garbage and ties produce boxes, • Ensures the sanitation of the prep station and area according to Department of Health standards, • Understands and consistently complies with our standard preparation methods, quality standards, and kitchen rules, policies, and procedures, • Promptly reports equipment and food quality problems to managers Front-of-House Responsibilities: • Prepares juices, smoothies, and acai bowls, • Refilling supplies, • Washing blenders, • Sweeping and mopping as necessary What we are looking for: • Able to lift 50+ pounds consistently, • Strong knife skills and the ability to use a knife for extended periods of time, • Able to walk, stand, and/or bend continuously and for extended periods, as required to perform essential job functions, • Able to perform essential job functions when working under stress and in a fast-paced environment

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  • Front Desk Agent
    Front Desk Agent
    hace 2 meses
    $25–$28 por hora
    Jornada completa
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

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  • TikTok Livestream Model/Host
    TikTok Livestream Model/Host
    hace 2 meses
    $30–$70 por hora
    Jornada parcial
    Manhattan, New York

    Sellery is an international e-commerce & digital media agency with offices in New York, Seattle, Los Angeles, London, and Shanghai. The company specializes in e-commerce strategies and productions for global fashion and beauty brands. With $2 million in angel funding secured, our company is poised for ambitious growth in the ever-evolving and competitive e-commerce and digital media landscapes. As the company experiences exponential growth, we are seeking passionate and talented individuals to join our diverse live-streaming team. You will be the face of our live shopping channels on TikTok, representing globally renowned fashion and lifestyle brands. Your role will involve presenting and introducing products to viewers on TikTok Live, solidifying our presence in the digital marketplace. This is an ON-SITE position, and candidates must be able to commute to Manhattan, NY for work. **PLEASE PROVIDE AN ACTIVE INSTAGRAM AND/OR TIKTOK ACCOUNT IN ORDER TO BE CONSIDERED FOR THIS ROLE* * Role & Responsibilities: • Presenting & Live Streaming: Host the brand’s live streaming channel on TikTok for 1-2 sessions per day (minimum 2-3 hours each time), promoting top brand merchandise including fashion and lifestyle products at our studio in Midtown Manhattan, • Shooting Short Videos: Create creative short videos for our TikTok brand account as needed (biweekly), • Sales & E-commerce: Be sales-oriented, use innovative tactics, and possess excellent product knowledge to drive sales on TikTok Shop via Livestream, • Collaborate with our marketing team to generate more creative and unique ways of presenting Requirements: • MUST be fluent in English with minimal accent to ensure broad audience comprehension, • Experienced in modeling or acting and/ or proficient in on-camera work/ prior experience in customer service, waitressing experience is a plus, • Confidence as a presenter and/or actor in front of the camera, • Talkative with good expression, high coordination, and a strong work ethic, • Familiarity with social media; understanding of TikTok livestream functionality, • Experience in fashion & lifestyle retail sales or e-commerce is preferred Compensation and Benefits: • Salary: $30.00-$70.00 per hour with commission, • Flexible working schedule, • Opportunity to work with globally known brands, • Expand and grow your reach as an aspiring model/influencer Audition: • We will be in contact with you for the interview/audition after reviewing your resume Pay: $30.00 - $70.00 per hour Benefits: • Flexible schedule, • Paid training Application Question(s): • Since public image and social media presence are crucial aspects of the livestream host position, we kindly request your consent to share your social media accounts with us. This information is essential for us to proceed with your application. Rest assured, your data will be handled with strict confidentiality and used solely for job-related purposes. If you are uncomfortable sharing your social media accounts, please provide examples of your public media profiles or pictures or videos of yourself instead., • NOTICE: Please include a link or username to your social media accounts, such as TikTok, Instagram, etc. Your application will only be considered once this information is provided. Work Location: In person

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  • Front Desk Agent
    Front Desk Agent
    hace 2 meses
    $23.15–$28.95 por hora
    Jornada completa
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: • Greeting and thanking guests in a sincere, friendly manner., • Checking guests in on arrival and out on departure., • Posting charges to appropriate guest accounts., • Anticipating and addressing guests' needs, and resolving their problems and complaints., • Assisting guests with disabilities., • Operating switchboard and assisting with inquiries., • Assisting the reservations manager with taking reservations., • Collaborating and communicating with other internal departments to ensure guest satisfaction., • Complying with company procedures and safety policies., • Performing duties on a daily checklist.

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  • Customer-Facing Role for Ambitious Individuals
    Customer-Facing Role for Ambitious Individuals
    hace 2 meses
    $2000–$5000 mensual
    Jornada completa
    Manhattan, New York

    We’re looking for ambitious, outgoing individuals who enjoy working with people and want an opportunity where their effort can lead to real professional growth. This is a customer-facing position focused on representing our clients, building relationships with customers, and developing strong communication, sales, and leadership skills. No extensive experience is required—we provide hands-on training and ongoing mentorship. What You’ll Do ● Engage with customers face-to-face in a professional environment ● Represent our clients and their products/services ● Build relationships and identify customer needs ● Develop communication, sales, and negotiation skills ● Work toward individual and team performance goals ● Participate in ongoing training and leadership development ● Take on additional responsibility as you progress Who We’re Looking For ● Ambitious and motivated individuals ● Strong communication and people skills ● Positive, professional attitude ● Competitive and goal-oriented mindset ● Coachable with a willingness to learn ● Comfortable working in a fast-paced, team-oriented environment ● Previous experience in customer service, hospitality, retail, sports, or sales is a plus, but not required What We Offer ● Paid, hands-on training ● Performance-based growth opportunities ● Mentorship from experienced leaders ● Collaborative and energetic team environment ● Opportunities to develop into leadership and management roles ● Recognition and advancement based on performance—not seniority If you’re looking for more than just a job and want an opportunity to develop your skills, challenge yourself, and grow professionally, we’d like to meet you. Apply today to learn more about the position and our training program.

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  • TAX SPECIALIST / HOME-Based Administrative Assistant/Senior Companion (Part-Time)
    TAX SPECIALIST / HOME-Based Administrative Assistant/Senior Companion (Part-Time)
    hace 2 meses
    Jornada completa
    Manhattan, New York

    Seeking a dependable, organized, and compassionate individual to assist a 97-YEAR-OLD, VISUALLY IMPAIRED (semi-blind) woman with AUDITORY IMPAIRMENT (80% Hearing loss, wears hearing aids) in her Upper West Side home/office. This is not a traditional corporate administrative position with "ROOM TO GROW". It is a companion, unique role supporting an independent older adult who still has her wits about her, manages her personal affairs, and is transitioning into retirement from her psychiatry practice after 60 years. The ideal candidate enjoys organizing paperwork, helping others, is patient, detail-oriented, and comfortable working one-on-one on a computer while she sits beside you for you to be her eyes and ears, relaying what you see to her in email and other documents. Primary Responsibilities Organize personal and tax-related documents Assist with correspondence, forms, and general administrative tasks Upload documents securely for accountants and tax professionals Help organize files and maintain orderly records Assist with calendar reminders and appointments Read and review mail and emails together Provide light technology assistance (computer, phone, scanning, etc.) Offer companionship while completing day-to-day tasks Ideal Candidate Exceptionally organized Comfortable with paperwork and document management Strong computer skills Excellent written and verbal communication Patient, kind, and professional with a sense of humor Comfortable working with an older adult Able to maintain strict confidentiality VERY Timely, reliable, and consistent Nice to Have Experience working with seniors Administrative or executive assistant experience Familiarity with bookkeeping, taxes, or document organization Experience coordinating with accountants, attorneys, or other professionals

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  • Night Pastry Cook
    Night Pastry Cook
    hace 2 meses
    $17–$18 por hora
    Jornada parcial
    Long Island City, Queens

    We’re Hiring: Temporary Nighttime Pastry Cook Amy’s Bread has an immediate opening for a Temporary Nighttime Pastry Cook. This position is 4 nights per week and requires weekend availability. The shift starts at 6:00 PM and ends at 2:00 AM. As a Pastry Cook at Amy’s Bread, you will join a passionate and dedicated team focused on producing high-quality baked goods. Primary responsibilities include preparing and baking breakfast sweets for Amy’s Bread retail stores and wholesale accounts. If you enjoy baking muffins, scones, croissants, danishes, sticky buns, and biscuits, this may be the job for you. Responsibilities include: Preparing and baking breakfast pastries and sweets Following recipes accurately as written Measuring, mixing, portioning, cutting, and baking products Maintaining consistency, quality, and food safety standards Keeping the workstation clean, organized, and production-ready Working independently with limited supervision The ideal candidate should have: 1–2 years of professional baking or kitchen experience, or culinary training preferred Good hand skills and strong attention to detail The ability to work alone with little supervision A good command of English The ability to follow directions and recipes accurately A willingness to accept direction and constructive feedback Weekend availability Interested candidates should send a resume and cover letter explaining why they are interested in the position and what qualities make them a good candidate for the role.

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  • Retail Supervisor
    Retail Supervisor
    hace 2 meses
    $23–$25 por hora
    Jornada completa
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

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