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Luxury brands corporation is looking for a Desktop Support Engineer for their Midtown NYC HQ. • Provide Level 1 & 2 Technical Support thru ServiceNow ticketing system., • Ensure master inventory is updated with any changes, • Participate in various retail and corporate IT projects i.e., Rollouts / Updates, • Keep up to date with technological developments related to the industry., • Understanding of MS Office Suite/0365/Active Directory troubleshooting., • Schedule Dell/HP engineers to conduct repairs & maintenance updates., • Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems. Provide information and status updates as needed/requested., • Strong written & verbal communication skills to properly collaborate with technical teams and business community., • Strong organizational skills, • Basic network understanding of office and boutique environment

HumanEdge is seeking a skilled Server Engineer to support a healthcare client. This role is responsible for the overall management and support of the server environment, including virtual servers, ensuring stability, performance, and security across the platform. Key responsibilities include building and maintaining servers to established standards, monitoring performance, capacity planning, vulnerability management, disaster recovery support, and driving continuous improvements within the infrastructure. The Server Engineer will also contribute to long-term strategic planning for the server environment. The ideal candidate will bring strong technical expertise, excellent problem-solving abilities, and the interpersonal skills needed to collaborate effectively while managing multiple priorities. ESSENTIAL JOB FUNCTIONS • Provide hands-on deployment of server-based Hospital IT, • solutions., • Perform in-factory and on-site racking and cabling, software, • installation, systems configuration, systems verification, etc., • Install, configure, and tune Linux software applications and software-, • defined solutions., • Test and troubleshoot hardware, software, and network issues., • Participate in Hospital solutions development as it relates, • to implementation and deployment of server-based systems., • Participate in the development and delivery of documentation and, • training for Hospital technical system solutions., • Participate in growing Hospital technical expertise through, • peer education, informal mentoring, and other means., • Ownership of the Windows Server asset inventory throughout Maimonides, • Health infrastructure on-prem or hosted., • Oversee the installation, configuration, and maintenance of Windows, • server-based virtual machines and stand-alone servers., • Troubleshoot and assist in the repair of Active Directory, Windows, • Servers, Cluster Services, DNS, Backup, and other operational systems, • as needed., • Analyze Windows server environments for performance and capacity, • planning., • Recommend improvements to existing server deployments to increase, • efficiency and end-user satisfaction., • Document strategies, designs, policies, procedures, and status using, • clear, consistent, and concise language., • Ability to be on-call for assigned rotation., • Working knowledge of network devices (switches, routers, firewalls) is a plus. BASIC QUALIFICATIONS • 5+ years’ experience supporting high-traffic mission-critical systems, • running on Windows Server operating systems., • Working fluency with ITIL framework and processes, certifications a, • plus., • High proficiency with the configuration and administration of, • supporting Windows system components (Domain Controllers, DFS, DHCP,, • DNS, WINS)., • Practiced skills on virtualized platforms (such as VMWare and Hyper-V), • and Windows Clustering., • Senior-level knowledge of Windows Active Directory domain, domain, • integration, and interaction with the network, Group Policies, Active, • Directory Trusts, Anti-Virus applications, etc., • Proven track record of achieving results working through outsourced, • vendor partners., • Working knowledge of Windows Automation tools, practices, and, • techniques., • Proven troubleshooting skills with the ability to independently research, • and resolve problems., • Demonstrated track record of implementing automation and alerting., • Ability to perform proactively and effectively in a fast-paced, • environment., • Ability to maintain high quality of work while supporting multiple, • mission-critical projects., • Working knowledge of network devices (switches, routers, firewalls) is, • a plus., • Working knowledge of storage devices (SAN, NAS, DAS) is a plus., • Excellent interpersonal and communication skills (both oral and, • written) with the ability to clearly communicate complex messages to a, • variety of audiences., • Proven competency to effectively interact at all levels across the, • organization, working to build and maintain successful relationships, • across all departments., • Proven consultative, conflict resolution, negotiation and facilitation, • skills to gain consensus and ensure delivery of initiatives., • Self-starter with a strong work ethic, who sets high standards for, • self and others, and demonstrates enthusiasm for the mission of the, • team.

The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or III). Provide support and customer service to users, promote and / or escalate problem, incident, and request action items. Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations. Help desk, Troubleshooting, Active directory, Windows Help desk,Troubleshooting,Active directory,Windows -Participate in special projects as needed and perform other duties as assigned -Must be able to work independently as well as work as part of a fast-moving team Intermediate Level This is a Contract to Hire position based out of New York, NY. The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm's core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer:

Senior Cyber Security Engineer Cooley is seeking a Senior Cyber Security Engineer to join the Security team. Position summary: Cooley Technology embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Cyber Security Engineer is expected to recognize that the Cooley Technology department is a service organization first and foremost and will be evaluated on this requirement equal in importance to the technical or operational responsibilities outlined later in this document. The Cyber Security Engineer will work to maintain and monitor the security practices and systems implemented by the Firm. The Cyber Security Engineer will implement and manage security systems and tools as directed by Firm policies, procedures, and management. Specific duties include, but are not limited to, the following: Position responsibilities • Review, analyze and monitor security system reports and logs for suspicious activities, trends and patterns. This includes but is not limited to web filters, mail gateways, firewalls, encryption systems, anti-malware systems, IDS/IPS, • Configure, maintain, and administer security products and solutions used within the Firm, • Configure, maintain and administer firewalls, VPN, privileged access management (PAM), data loss prevention, EDR, and security information event monitoring (SIEM) systems, • As a member of the Incident Response team respond to alerts, warnings, incidents, and help desk tickets to ensure minimum exposure of Firm assets under the direction of the Cyber Security Manager, • Participate in troubleshooting efforts on all cyber security related problems to include the establishment, management, and use of TAM arrangements with specified security vendors, • Participate as a technician/engineer on Technology and Innovation projects, • Conduct risk and security reviews on products as directed by the Cyber Security Manager or Technology management, • Recommend controls to ensure the appropriate level of protection and adherence to the goals of the overall information security strategy, • Monitor Technology security metrics and measures to include monitoring security system logs, Windows server logs, and network monitoring systems, • Provide consultation and conduct internal investigations that may require forensic analysis under the direction of the Cyber Security Manager and/or Technology management, • Respond to audit findings as directed by the Cyber Security Manager and/or Technology Management, • Evaluate and recommend commercial security vendors and products, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 5+ years of experience in information security with the proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy., • Proven practical experience in information security and well-rounded knowledge of Technology, • Experience working with:, • Active Directory, • Firewalls, • Intrusion Detection and Prevention Systems, • Endpoint Detection and Response (EDR) and management console, • Web filter/proxy technologies, • Encryption technologies - whole disk, e-mail, and data at rest, • Vulnerability scanners, • Data loss prevention, • Email gateways and anti-spam services, • Privileged account management systems, • Security information and event management systems, • AWS and Azure Cloud Services, • Bachelor's Degree in Information Technology or Computer Information Systems, • CISSP or equivalent certifications and/or experience, • Experience working with the following products:, • Palo Alto Network's Firewalls and Prisma Access, • Tenable Vulnerability Scanner, • VMWare, • Cyberhaven Data Loss Prevention, • Proofpoint Email Gateway and Anti-Spam, • Forensic Tools, • S/MIME email encryption, • Delina Secret Server, • Crowdstrike, • Google SecOps SIEM, • Two factor authentication technologies, • Penetration testing tools, • Patch management systems Competencies: • Exceptional customer service skills, • Excellent analytical, problem-solving, customer service, project management and communication skills, • Goal-oriented, • Excellent decision making, integrity and working with IT management, business users and staff, • Excellent oral and written communication skills, including technical and user documentation, • Strong organizational skills, • Ability to work independently and under high pressure with tight schedules and deadlines, • Ability to interact well with all levels of business professionals, • Excellent active listening skills, • Flexible and patient with process development/execution and adherence to instruct project management practices, • Capable of grasping new concepts quickly and without prior experience, • Detail-oriented, • Ability to multi-task and work in fast-paced environment, • Ability to interact and coordinate with several teams to achieve objectives, • Ability to solve problems independently and simultaneously, effectively managing multiple tasks, • Professional demeanor at all times Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $145,000 - $210,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

CyberArk Privileged Access Security ,CyberArk Conjur product and services, Windows Server, Cloud Environment, Active Directory ,PowerShell. Minimum CyberArk Defender certified. Preferred CCD CyberArk certified.

Administer and support Windows Server environments, including Active Directory, DNS, DHCP, and file/print services. Windows Server administration, including Active Directory, DNS, DHCP, and Group Policy.

Expertise in supporting Windows 7 in large scale enterprise Windows Active Directory Environment. Working knowledge of: Windows 10 and Office 2010/2016. MTA-Microsoft Technology Associate-current Windows version preferred.

Job DescriptionSr IT Specialist Location: NY City, NY ( submit only Local) Duration: 12+ months (Onsite 5 days) Interview: Video+ in person Email: Job Description - Seeking a highly motivated candidate who demonstrates commitment to customer service and possesses strong technical skills and proficiency working with: • Windows Server/Desktop operating systems, users administration, file system, software, and services, • Understanding of servers and various storage RAID configuration, • Active Directory management, including backup and recovery of domain and GPO setup, • Fundamental networking concepts and troubleshooting such as DHCP, DNS, Routing, Firewall, • Fundamental understanding of security principles, ACL, Encryption, • Scripting: PowerShell, bash, ksh or perl for automating routine tasks, • Experienced with monitoring system health and performance, able to provide statistics to identify bottlenecks and lead optimization efforts, • Disaster recovery planning and ability to perform backup and restore for systems, applications and data, • Patch and firmware installation and management, • Strong customer service mindset, providing +1 end user support experience, • Knowledge of Security software like Prowatch or Genetec - a plus

Job Description Hazen and Sawyer is seeking a Tier 1/2 SharePoint Support Specialist. To effectively support operations within the Eastern Time Zone, this position will be based at one of the following Hazen and Sawyer offices: New York City, Raleigh, NC, Cincinnati, OH, or Hollywood, FL. Why Hazen and Sawyer: • Founded in 1951 by the son of Allen Hazen (developer of the Hazen-Williams equation), we are an employee-owned company with a singular focus on "all things water.", • Our work includes planning, design, and oversight of construction of environmental infrastructure – for water, wastewater, and stormwater management., • We foster a work environment low on bureaucracy and high in creativity., • We recruit talented professionals, provide them with challenging, interesting, and creative assignments, and furnish them with the tools they need to succeed., • We currently have over 2,000 employees in 80+ offices throughout the United States, Latin America, Canada, and the UK., • SharePoint Help Desk Support, • Provide support and troubleshooting of complicated SharePoint issues on the Help Desk., • Providehigh-levelcustomer services consistent with IT best practices., • Assist with evaluating new SharePoint features and initiatives., • Information Architecture, • Create and review new sites and their configuration., • Manage permissions and sharing of information for both internal and external users., • Upkeep of content services such as Site Content Types, Site Columns, and Term store., • Aid in the migration of content into SharePoint Online., • Governance and Monitoring, • Monitor SharePoint usage, storage, activities reports., • Assist in the preparation and implementation of policies, procedures, and standards. Required Qualifications: • BS/BA degree in the field of computers, • Minimum of 3-5 years working IT support, • Deep knowledge of Microsoft 365 (SharePoint, Teams, OneDrive), • Experience working with Content Management Systems, • Experience in Active Directory, • Working knowledge of the Open System Interconnection (OSI) model, • Comprehensive health benefits (medical, dental, vision, and prescription plans), • Pre-tax flexible spending plans for medical, dependent care, and transportation, • Short and long-term disability, and employer paid life insurance, • Paid holidays, floating holidays, and paid time off (PTO), • Employer-contributed 401(k) plan and additional financial planning support, • Professional growth opportunities, including tuition reimbursement, in-house training, and incentives for professional registration and professional organization memberships, • Starting pay range for this position depends on skills, experience, education and geographical location

Job DescriptionSalary: $40,000 - $60,000 Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a can-do attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Communicate with third-party support and PC equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $40,000.00 - 60,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • Access to 401K with match, • Subsidized individual & family health, dental, and vision insurance plans, • Ongoing company-funded professional development & education allowances, • Much more! Must Complete the company Assessment to be considered for hire: #ZR

Job Description The New York Compensation Insurance Rating Board (NYCIRB) is a non-profit, unincorporated association of insurance carriers. NYCIRB is licensed by the New York State Department of Financial Services as the official workers’ compensation rate service organization in the State. In this capacity, NYCIRB provides a variety of services to the workers’ compensation industry, including data collection and analysis, and the development of loss costs and rating values. These activities, along with analytical tools, research, and customer focused services, are intended to foster a stable and healthy workers’ compensation system in the State of New York. SUMMARY The Network Tech II will be part of a team that owns the development, maintenance and end-to-end support of the network servers, backbone, and desktop / laptop computers. These responsibilities include the support of: disaster recovery processes and procedures, local area network (LAN), Microsoft Windows Servers, storage area network (SAN), Active Directory, Microsoft 365, Cisco and Checkpoint switches and remote access devices, MS-Windows, third party software, and end user support for onsite and mobile users. Additional responsibilities may include managing and maintaining a VMware ESX server farm, MS-SQL servers, and cloud infrastructure. Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Reviews, analyzes, and evaluates information technology systems operations. Performs a variety of tasks. May lead and direct the work of others. A Network Tech II installs, maintains and evaluates network systems and communications. Troubleshoots the network issues with diverse scope. Assists network architecture design, feasibility and cost studies. Must have extensive knowledge of Internet, computer, routers, switches, firewall, etc. Typically requires a bachelor's degree of computer science, or engineering or its equivalent. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. ESSENTIAL DUTIES AND RESPONSIBILITIES • Support of all network servers, switches, workstations and printers including installation and upgrades. End user support of applications including but not limited to Windows operating system, Microsoft 365, Adobe products, and other various software, utilities, and applications., • Resolve technical issues in a timely manner and solve problems by adapting previous solutions to fit new conditions, • Accurately and completely document problems and solutions on case notes, • Manage back-up and recovery of data and systems., • Manage and maintain the Windows and VMware ESX server farm, • Assist in maintaining department records pertaining to all hardware, software, networks and service agreements, • Assist with project efforts and overall infrastructure enhancements to meet company goals and objectives, • Work with 3rd party vendor support to implement upgrades and fixes, • Maintain asset inventory, network diagrams and other related and relevant records, • Provide instruction and relevant training to end-users in the use of technology, • Role may require occasional planned and emergency off-hour support, • Other duties as assigned and deemed necessary by management.QUALIFICATIONS, • 5+ years of related work experience., • Experience in installing, updating and maintaining OTC and custom software., • Working knowledge of Microsoft 365 and Office., • Ability to install, upgrade and manage MS-window servers., • Practical knowledge of Active Directory, TCP/IP Networking, DNS, DHSP, RAS/VPN, VMware., • Experience and practical knowledge of backup/restore solutions., • Experience with software diagnostics, configuration and installation in the area of Microsoft Windows, Microsoft Office Suites., • Excellent written and verbal communication, analytical and troubleshooting skills., • In-depth knowledge of end user desktop issues in areas ranging from desktop support, e-mail, Remote Support tools, application support, web technologies, videoconferencing and IT security., • Infrastructure knowledge including SANs, switches and wireless networking., • Exceptional customer service and communication skills., • Time management and organizational skills., • Ability to write processes and understand technical documentation., • Ability to work with a wide variety of end users at all levels of the company., • Any of the following certifications or equivalent hands-on experience is an advantage:, • Checkpoint and / or Cisco certification., • Microsoft Certified System Expert (MCSE) or A+ certification in Desktop Infrastructure, Server Infrastructure.EDUCATION REQUIREMENTS, • BA/BS in Information Technology field or Business Analysis The physical demands described in this section are to be representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Work requires mobility with frequent bending and standing., • Lifting, moving, racking, etc. of computers, servers, monitors, UPS batteries, etc. is required., • Frequent use of arms for stretching and reaching and use of legs for walking and lifting. 80% -90% of work hours are spent sitting down. SALARY RANGE $78,000 - $117,000 Powered by JazzHR nqJOhh5m5i

Job Description Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Department: IT Department Salary: $60,000 Location: Union, NJ Work hours: Monday-Friday 8:30am-4:30pm Position Overview: Provide end-user IT support for customers in a broad range of administrative, instructional and research environments. Recommend solutions to support IT needs. Onboard new faculty and staff. Train customers on basic functions of applications. Respond to support request calls and emails. Essential Job Functions: • Create and maintain a wellness and recovery-oriented environment by using respectful, person-first language, documentation, and interactions., • Provide the highest quality customer service to all employees and customers as follows: be friendly, respond promptly, know your service, listen to and get to know our staff and customers, be open to asking, receiving and using feedback, create positive work relationships, always follow up with assignments and be curious., • Maintain a culture of compliance with internal and external policies, regulations, laws, and high ethical standards., • Desktop Support, • Install new computer hardware. Prepare new computers for deployment and reload existing computers using standard vendor operating system images. Install new software applications and apply software updates. Build and update group policy objects in Active Directory. Investigate, diagnose, and resolve complex hardware, software, security, and network problems. Coordinate vendor repairs of computers, printers, and other devices. Maintain inventories of computers, software licenses and related supplies., • Monitor the ticket queues used by the team and prioritize daily tasks to maintain support continuity., • Server and System Administration, • Administer local and cloud-based servers to provide file shares, manage access, apply patches, and apply firmware updates. Maintain server accounts and permissions., • Assist users with file management for local and server storage. Ensure that scheduled backups of system and data files on servers and desktops are running appropriately. Perform data restores as requested., • Specialize and have solid knowledge in IT with the Microsoft Office 365 system, applications & application support., • Experience in managing Active Directory (AD) permissions, Office 365 permissions and permissions via Azure Sync Services., • Maintain desktop and laptop equipment, peripherals, and other IT related hardware., • Diagnose, replace, upgrade and repair hardware issues., • Provide end-user application and software support., • Maintain Office 365 accounts, access, reconciliation, and licensing., • 3+ years of hands-on experience with Office 365, Microsoft SharePoint, or Microsoft Exchange, • 2+ years real-word experience implementing production Azure analytics platforms., • MCSA and/or MCSE certification in Microsoft Office 365 preferred., • Minimum 3 years of extensive Exchange/Exchange Online and Microsoft 365 implementation and support experience., • Provide overall Office365 security expertise including strong knowledge of Azure Active Directory. Education/Certifications: • Three to five years of experience in Microsoft Cloud technologies such as: Office 365, Azure AD, Exchange, SharePoint, Teams, OneDrive, • Three to five years of experience providing remote Help Desk support., • Desktop Support: 3 years, • SharePoint: 3 years, • Office 365: 3 years, • Azure AD: 3 years, • Teams: 3 years, • Valid driver’s license required., • No more than one moving violation within the past 12 months, • Vehicle required. EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

Job Description Desktop Engineer Location: New York, NY 10004 Salary Range: $85,000 - $100,000 THE OPPORTUNITY Group One Trading is looking to hire a full-time Desktop Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Systems Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate across functional groups. WHO WE ARE We are committed to creating a diverse environment and are proud to be an equal opportunity employer. At Group One, we value transparency and collaboration coming from unique perspectives and backgrounds. We hire bright, analytical, and competitive people and train them to be the best in the industry. We strive to create a workplace in which all employees have an opportunity to participate and contribute to the success of the business. A healthy work-life balance is essential to sustaining our work culture and our overall success. We rely on our employees to spur creativity, enhance problem-solving, and help us thrive in the high-pressure trading industry. WHAT WE DO Group One Trading was founded in San Francisco in 1989, and we've become one of the largest privately held options trading firms in the United States, with brilliant people on our team in New York, Chicago, Philadelphia, and San Francisco. We continue to expand our presence on exchanges as the options trading space evolves and grows. Armed with expertise developed through a rigorous training program, our traders provide competitive liquidity across a broad range of securities. We manage portfolios of thousands of securities and electronically stream two-sided quotes across multiple exchanges. Group One is wholly owned by its founders and employees, and all our trading is proprietary, placing both the rewards for our success and managerial oversight directly in our team's hands. THE SKILLSET A broad, multi-platform skill set is what we look for, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Desktop Engineer possesses the following: • Minimum of 2 years of experience working in a technical role, • Proficient in providing support, troubleshooting, and configuring system hardware, • Expertise in troubleshooting Windows Desktop and Server Operating Systems, including Windows 10, 11, Windows Server 2016, 2019, and 2022, • Knowledgeable in Microsoft Active Directory/AAD/Entra, Azure, DHCP, DNS, Exchange Online, and deployment of Windows Updates, • Familiarity with Microsoft SQL Server & SQL Database Management, • Experience working with a VMware vSphere environment, • Demonstrated proactive problem-solving and critical thinking skills, • Understanding of fundamental networking concepts, including TCP/IP, FTP, and routing, • Ability to lift up to 30 lbs. and crouch beneath desks for equipment installation WHAT TO EXPECT AS A DESKTOP ENGINEER Within 1 month, you complete your initial orientation as well as become familiar with our environment, our infrastructure, and our business. You begin a comprehensive, cross-functional training plan to learn more about every aspect of our firm. Within 3 months, you will be proficient in system monitoring, proactively identifying potential issues in the proprietary trading system and responding effectively to incidents. You will begin to gain confidence in performing software maintenance tasks, troubleshooting basic networking issues, and providing user computer setup support. Additionally, your collaborative skills and proactive problem-solving approach will be evident as you actively engage with teams, contribute to documentation efforts, and propose improvements to enhance system stability and performance. Within 6 months, you will have gained proficiency in troubleshooting complex issues and can provide timely and effective support to all users. Additionally, you will begin to take on a leadership role in collaborative efforts, contributing significantly to proposing system enhancements, and fostering a culture of continuous improvement within the team. This is a hybrid role that requires a significant in-office presence to work directly with our technology team & trading staff, in-person. THE BENEFITS Our Desktop Engineer earns a competitive salary, including a performance-based bonus. We provide fantastic benefits, including 401(k) and Roth 401(k) retirement plans with employer matching, medical, dental, vision, generous vacation time, paid holidays, parental leave, and flexible spending accounts (FSA) for health care, dependent daycare, and parking or mass transit expenses. If this sounds like the right opportunity for you, apply today! Please fill out our initial 3-minute, mobile-friendly application for the Desktop Engineer role. We look forward to meeting you! Job Posted by ApplicantPro

Job Description Endpoint Support Technician Windows/Mac Who we are: InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been applying technology to better the workplace. We place great value in the work our people do and in the difference their efforts make in people’s lives. We are seeking an energetic, highly motivated, qualified endpoint support technicians to support our government clients. What experience you need: Two years plus (2+) of real world in-person and remote desktop systems support, preferably in an enterprise environment, and recent and relevant experience in Windows 1x laptops/desktops/tablets, MacOS and IOS devices. You should also have:  Tremendous attention to detail  Excellent problem-resolution skills  Ability to weigh several options and provide the most efficient solution  OUTSTANDING oral (in person/phone) and written communication skills, including an ability to deal with people at various levels, from technician- to executive  Strong ability to build client relationships Thorough working knowledge supporting the following technologies is desired in as many of these areas as possible: • Windows 1x – including device and driver installation, troubleshooting and patching, • Various Windows imaging technologies, including MDT deployments, • Remote desktop management tools, e.g., RDP, SCCM, Dameware, RemotePC, • Hardware familiarity with Dell computing platforms, (both desktop and laptop), RAM, Hard drives, USB peripherals (e.g., printers, scanners), • Mac OS installation/configuration/app support, • Other: o O365 Applications o Intune and ADAXES Active Directory Device Management o JAMF o VPN, MFA, and other technologies used by remote workers o Basic local and network connectivity including troubleshooting TCP/IP, DHCP, NICs, DNS, network drive mappings, etc. o VPNs, Group Policy, challenges faced by teleworkers o Mobile devices (e.g., iPhone, iPad platforms) o InTune device management o ServiceNow Service Desk application o ITIL principles Desirable training/certifications you should have:  BS Degree  A+/Net+  Windows or Mac certifications What you will do You will provide remote- and on-site endpoint (e.g., desktops, laptops, iPhone/iPad) support for users at a government client. This will include troubleshooting incidents and problems as well as handling request for services, e.g., installations, configurations, moves, migrations, upgrades. You may also be involved with:  Configuring network devices/printers  Completing project work  Documenting and defining policies and procedures  Creating technical reports  Completing other duties as assigned Clearance requirements Ability to pass a corporate and Federal background check. Previous Federal Agency check (or higher) clearance preferred. Where you will do it This position is fully on-site at our Federal customer’s office in lower Manhattan. Miscellaneous InfoStructures is an Equal Opportunity Employer.

Job DescriptionDesktop Engineer (Midnight Shift) Work Schedule • Midnight Shift: 12:00 AM – 8:00 AM, • Fully onsite (24/7 operational environment) Overview We are seeking a Desktop Engineer to support a mission-critical, 24/7 operations environment. This role is responsible for maintaining, troubleshooting, and supporting end-user systems, ensuring all hardware, software, and network components are functioning reliably at all times. The ideal candidate is hands-on, responsive, and experienced in supporting enterprise-level environments where system uptime is critical. Primary Responsibilities • Provide onsite desktop and technical support as part of a 24/7 operations team, • Install, configure, and maintain computer hardware, software, and peripherals, • Troubleshoot and resolve issues related to Windows and Apple operating systems, • Support and manage user accounts, permissions, and system access, • Handle ticketing workflows and document issues using service management tools, • Assist with system administration tasks and technical evaluations, • Coordinate with internal teams to support technical projects and deployments, • Maintain and support network connectivity and related devices, • Provide end-user support and ensure timely issue resolution, • Move, install, and replace equipment as needed RequirementsRequired Skills & Experience • Experience with desktop support in enterprise environments, • Strong knowledge of Microsoft Windows (XP/7/8/10) and Microsoft Office Suite, • Familiarity with Apple operating systems, • Experience with ServiceNow or similar ticketing tools, • Knowledge of Active Directory (user and system administration), • Understanding of networking concepts (TCP/IP, Ethernet, basic troubleshooting), • Experience supporting printers, handheld devices, and peripherals, • Strong troubleshooting and problem-solving skills, • Good communication and interpersonal skills Preferred Qualifications • Experience with Cisco networking devices, • Familiarity with Oracle client-based applications, • Exposure to Unix, Linux, or Solaris environments, • Experience with VMware or virtual environments, • Knowledge of network analysis and data storage concepts, • Experience with technical diagrams (Visio or CAD)

Job DescriptionITTConnect is seeking an IT Service Desk L2 Analyst for a direct-hire full time position with a large financial institution. Position is onsite in Midtown Manhattan Work shift: 6am - 3pm Requirements • 8+ years of experience in IT Service Desk, • 5+ years of experience in Service Desk Level 2 support, • Proficient with Windows OS, Microsoft 365, Active Directory, wi-fi and MS exchange, • Experience with cloud platforms such as Azure, or AWS, • Knowledge of networking concepts (TCP/IP, LAN/WAN, firewalls), • Experience with ticketing systems (e.g., Jira, ServiceNow), • Scripting experience (PowerShell, Bash), • Experience with virtualization platforms (VMware, Hyper-V), • Experience with virtual desktop infrastructure (VDI – e.g. Citrix), • Strong knowledge of ITSM tools (e.g., Jira) and ITIL practices, • Understanding of data privacy, regulatory requirements, and cybersecurity in finance, • May require after-hours or weekend work during system upgrades, maintenance or emergencies, • On-call responsibility for critical infrastructure issues, • Desirable experience working with banks / financial services, • Bachelor’s degree in Information Technology or related field

Experience with Azure Active Directory, Azure Virtual Machine, Azure Storage, and Azure Networking. We seek an experienced Azure System Administrator to manage and maintain our Azure-based infrastructure. The Azure System Administrator will ensure the availability, performance, and security of our A

Job DescriptionAbout xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are seeking a motivated and detail-oriented IT Services Technician (Level 1) to join our dynamic IT team. This role is responsible for providing first-line technical support to our Tutors Space, resolving basic IT issues, onboarding's and escalating complex problems to specialist teams in various IT disciplines. The ideal candidate is passionate about technology, has strong problem-solving skills, and delivers exceptional customer service RESPONSIBILITIES: • Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues., • Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions., • Assist users with software installations, account setups, and password resets., • Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation., • Escalate unresolved issues to Level 2 or specialized teams with detailed documentation., • Maintain and update IT knowledge base articles and self-service wikis for common issues., • Perform routine maintenance tasks, such as software updates and system backups, as directed● Assist with onboarding new employees, including setting up workstations and accounts., • Adhere to company IT policies, procedures, and security protocols., • Provide new hire onboarding and offboarding service supportBASIC QUALIFICATIONS:, • High school diploma or equivalent; Associate's degree in IT, Computer Science, or related field preferred., • 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply), • Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications., • Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP)., • Strong communication and customer service skills to assist non-technical users effectively., • Ability to prioritize tasks and manage time efficiently in a fast-paced environment., • CompTIA A+, Network+, or similar certifications are a plus but not required., • Ability work after hours and graveyard shiftsPREFERRED SKILLS AND EXPERIENCE:, • Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools., • Basic knowledge of Active Directory and user account management. Base salary is just one part of our total rewards package at 𝕏, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. ITAR REQUIREMENTS:

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC, a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WholeYouNYC brings together over 200 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) invested $500M statewide to support Social Care Network (SCN) lead entities responsible for integrating social care into the Medicaid program across the state. PHS’ WholeYouNYC was awarded the Social Care Network infrastructure grant for Brooklyn, Queens, and Manhattan. This is a grant-funded position ending March 31, 2027. Program Description: Public Health Solutions seeks a Systems Support Technician to support the day-to-day upkeep of computer systems and infrastructure. He or she will be responsible for a proportionate share along with their peers of an Ethernet Wide Area Network with more than 500 nodes in 19 locations consisting of more than networked PCs, laptops, printers, 15 servers organized into one Microsoft Active Directory domain and hosted in Azure and locally, and 50 network devices including Cisco switches and routers. Additionally, PHS relies heavily on the Office 365 Suite of online tools, to support remote work for all staff. Position Summary: We are seeking an experienced System Support Technician for the following. • Function as principal contact for all end user support., • Support day-to-day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems., • Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily., • Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same., • Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date., • Work closely with Management to assure seamless communication between computers and network-based systems and peripherals., • Support remote work for most PHS staff and manage VPN connectivity issues., • Perform other duties as assigned., • Salary: $70,000 - $70,000. Qualifications and Experience: • MCP or other industry certification preferred., • Minimum of 3 years’ experience supporting computers and servers in a networked environment. Desired Skills: • In depth knowledge of the Windows environment., • Extensive experience with Office 365, Azure, and Intune as a user and administrator., • Experience with Zoom VoIP Phone and conferencing a plus., • Capacity for critical thinking in order to organize, prioritize and follow through with assignments as well as test & evaluate solutions., • Familiarity with telephone systems, handheld devices, printer and scanner hardware helpful., • Some travel within five boroughs., • Good communication and interpersonal skills. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 9:00am-5:00pm 35 Hours per week

Job DescriptionBenefits: • Help or transport service, • Opportunity for advancement Job Summary NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We are seeking an experienced IT Helpdesk Technician to provide high-quality technical support to end users across the organization. The job is part-time (3-4 days per week, 9am-5pm) in central Manhattan location. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and hands-on experience supporting desktops, laptops, networks, and common business applications in a fast-paced environment. Key Responsibilities • Provide Level 2 (and advanced Level 1) technical support for hardware, software, and network issues, • Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365, email, and common business applications, • Support user accounts, permissions, and security using Active Directory, Azure AD, and related tools, • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN), • Install, configure, and maintain desktops, laptops, printers, and mobile devices, • Escalate complex issues to senior IT staff or vendors when required, following established procedures, • Document incidents, solutions, and procedures in the ticketing system and knowledge base, • Participate in system upgrades, rollouts, and IT projects as needed, • Ensure compliance with security policies and data protection standardsRequired Qualifications, • 2/3 years of experience in an IT helpdesk or technical support role, • Strong knowledge of Windows environments (Windows 10/11, Windows Server basics), • Hands-on experience with Active Directory, Group Policy, and user management, • Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP), • Excellent problem-solving and communication skills, • Ability to manage multiple issues and prioritize effectivelyPreferred Qualifications, • Experience with macOS and mobile device management, • Basic knowledge of firewalls, VPNs, and endpoint security solutions, • Experience supporting remote users and hybrid work environmentsSoft Skills, • Strong customer service orientation, • Clear verbal and written communication, • Patience and professionalism under pressure, • Ability to work independently and as part of a teamWork Environment, • Office-based, midtown Manhattan (near Grand Central Station), • May require occasional after-hours, • 3-4 days part-time position (9 to 5pm)Compensation & Benefits, • Salary: to be discussed during the interview process, • Ongoing training and certification support, • Career growth opportunities within the IT team

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist III applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist III also serves as the lead for the setup, configuration and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Assist with managing onpremise and Azure (Active Directory) accounts and services, • Maintain IT asset management (inclusive of software licensing and certificate management)., • Deep hands on (support, build, life cycle transformation) understanding of Windows client operating systems, • Windows server knowledge (inclusive of DHCP, DNS, GPOs and administrative tasks., • Create and maintain technical documentation, training materials and project plans., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Respect, collaborate and work alongside other IT staff members, including upper management, • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL Certification and Microsoft Professional Certification are pluses., • 5-7 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Advanced experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior experience of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions., • Strong interpersonal communication and relationship-building skills. Education and or Experience: Associates, Bachelors degree in Computer Science or a related discipline. Minimum 5 years of experience in VDI, IT Support Level 2 or above technical/systems support Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Location: New York, NY Job Type: Full-Time Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Level 3 Technician to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security, and performance of our IT systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues., • Support and maintain Active Directory, Microsoft 365, Windows servers, and endpoint systems., • Investigate and resolve system outages, performance issues, and security alerts., • Assist with system upgrades, patching, and infrastructure maintenance., • Monitor system health and assist with preventative maintenance., • Work with third-party vendors and service providers to resolve technical issues., • Maintain clear documentation of troubleshooting steps and solutions. Required Qualifications: • 3+ years of IT support experience, including advanced troubleshooting., • Strong experience with Windows 10/11 and Windows Server environments., • Experience administering and troubleshooting Active Directory and Group Policy., • Hands-on experience supporting Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)., • Knowledge of network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity., • Experience troubleshooting printers, endpoints, mobile devices, and peripheral equipment., • Experience with remote support tools and ticketing systems., • Ability to perform root cause analysis and resolve recurring technical issues., • Strong documentation and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: -Experience with virtualization platforms (VMware or Hyper-V). -Experience with backup and disaster recovery systems. -Familiarity with endpoint management tools (Intune, ABM, or similar). -Experience supporting network equipment such as switches, firewalls, and wireless systems. -Knowledge of IT security best practices and endpoint protection systems. -IT certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office. This position is a full-time on site position. The Position This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands. Key Responsibilities: • Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires., • Collect and track equipment from departed end users following standardized asset tracking procedures., • Provide support for video conferencing and related A/V on-site systems., • Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems., • Coordinate user requirements with regional supervisors, management, and other IT teams., • Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills., • Collaborate with other team members on tasks or requests, in an efficient and expeditious manner., • Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office., • Adhere to organizational change management processes., • Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:, • Windows 10 & Windows 11 Operating Systems, • Microsoft Office O365 with a strong acumen in Outlook, • Desktop client v. web-based applications, • Active Directory & Azure AD, • Zoom Rooms & Microsoft Teams, • Desktop Driver Controls, • All-in-One Monitors, • VPN, Remote Access, & Cloud Network Access, • Virtual Desktop Environments and Functions, • Cloud & On-Prem Telephony functions, • Desktop imaging & BIOS controls, • LAN and SD-WAN support, • Minimum 3 years working in ITSM and ITIL environments., • Self-starter with the ability to manage own time effectively and work autonomously., • Ability to lift and move items up to 50 lbs., • Ability to travel throughout the region, if needed., • Experience working in an environment that promotes active listening, transparency, and customer-centric service., • Experience in system operations and/or administration a plus., • Prior law firm experience a big plus., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills., • Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst., • Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience., • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job Description * Fully On-Site Role in Midtown NYC * Our client, a financial firm based in midtown NYC is looking for a motivated & driven Desktop Engineer to join the team. This role is ideal for someone who is passionate about technology, eager to learn, and ready to grow into more advanced engineering responsibilities. You will assist with deploying, maintaining, and supporting desktop systems, hardware, and software across the firm in a fast-paced trading environment. Key Responsibilities • Provide day-to-day technical support for end users, including troubleshooting hardware, software, and at times white glove service., • Assist with setting up, imaging, and configuring Windows systems and mobile devices., • Support user onboarding and off-boarding, including account setup, equipment distribution, and workstation preparation., • Perform routine system updates, patching, and software installations through management tools., • Help maintain and update asset inventory, ensuring accurate tracking of all devices., • Support the Desktop Engineering team with device lifecycle management, including repair, replacement, and decommissioning., • Collaborate with IT teams to ensure security standards, policies, and configuration baselines are followed., • Document processes, solutions, and troubleshooting steps in the IT knowledge base., • Escalate complex issues as needed while continuing to learn and contribute. Required Qualifications • 2+ years of experience in IT support, help desk, or desktop., • Basic understanding of Windows operating systems and typical enterprise software., • Familiarity with Active Directory, user permissions, and account management., • Working knowledge of network fundamentals (DNS, DHCP, Wi-Fi, VPN.), • Strong working knowledge of cybersecurity best practices., • Experience with hardware troubleshooting for desktops, laptops, and peripherals., • Strong communication, customer service, and problem-solving skills. Preferred Skills (Big Plus) • Exposure to Cybersecurity platforms, Cloud services and Microsoft Administration., • Basic scripting knowledge (PowerShell, Python or similar)., • Experience supporting remote and hybrid employees., • Certifications such as Network+, and/or Microsoft certifications.Company DescriptionMid size financial firm where this role is highly visible and has growth potential.Mid size financial firm where this role is highly visible and has growth potential.

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN, 2 DAYS REMOTE NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary Small, fast-paced financial services firms is seeking a Senior IT Support Engineer. This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Le arn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job Description Description Summary: Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm’s user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Monday - Friday 12 am (midnight) - 8 am Essential Duties and Responsibilities: • Serve as initial point of contact for telephone and email inquiries regarding the Firm’s software, hardware, and remote technologies directed to the Information Technology department • Maintain a positive customer-service oriented attitude, patience, and the ability to work as a member of a team • Troubleshoot and resolve software, hardware, operating system, and networking problems; repair and recover from hardware or software failures, virus infections and other issues; and document resolution on incident tickets • Serve as initial point of contact for telephone and e-mail inquiries on the Firm’s software applications, hardware, printers, and remote technologies directed to the Information Technology department. • Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach. • Ability to manage high-volume workloads in a fast-paced environment while performing essential duties while maintaining focus and resilience. Leveraging exceptional skills in personal organization, strong multitasking, time management, strategic planning, and effective project coordination. • Excellent problem-solving skills and methodology, clear and effective communication and strong interpersonal skills are essential. • Ensure timely updates and follow up on all open ticket-related inquires and effectively manage escalated calls routed to Interdepartmental teams. • Provide onsite desktop support, ensuring timely and effective resolution of users’ issues and technical needs. • Provide occasional home visit support for attorneys in the Firm. • Respond to occasional after-hours/emergency support requests as needed. • Responsible for imaging, testing, installing and maintaining all end user IT equipment. This includes desktops, laptops, printers, and electronic devices, along with their associated software and peripherals. • Maintain accurate records of all maintenance, inventory and security measures associated with the Firm’s inventory. • Safely lift and transport equipment weighing up to 50 pounds. • Stay current with emerging technological developments in software/hardware, systems and application support, and management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops. Knowledge, Skills, and Abilities Required: • Experience providing telephone based technical support and/or desk side technical support. • Ability to communicate technical subjects to non-technical staff. • Proven track record of being detail-oriented, with outstanding follow-through. • Strong knowledge of PC systems and MAC systems (desktop and laptop), and wireless devices and printer hardware. • Experience supporting mobile devices or with Mobile Device Management platforms (Intune). • Experience with entering and tracking tickets in an incident management system (ServiceNow). • Knowledge of VOIP technology telephone system a plus. • Experience with Active Directory and MS Exchange. • Understanding the basic use of CMD and PowerShell. • Ability to troubleshoot wireless handheld devices (Android, iPhone, iPad, etc). • Ability to troubleshoot remote technologies (RDP, VPN, F5, Global Protect, etc.). • Strong adherence to IT compliance procedures and documentation standards. • Knowledge of Audio/Visual systems a plus. Education and Experience: • Associate degree in a computer-related discipline required (equivalent technical experience may substitute on a year-for-year basis). • 1-3 years of experience in a technical environment. • Experience supporting Windows 10 and Windows 11, Office 2016 and Office 365, iManage, iWorks, Payne, Litera, and other legal specific applications. • Prior law firm experience a plus. • One or more of these certifications a plus: o MCITP: Enterprise Desktop Support Technician on Windows o MOS: Microsoft Office Specialist; Certification in Word, Excel and Outlook o PowerPoint or Access, Network+ preferred. o HDI HelpDesk Analyst Certification preferred. Working Conditions: • Normal office environment with little exposure to excessive noise, dust, temperature, etc. Skills Windows OS, MS Office, VPN, mobile devices, Macs, ticketing system, iManage, ServiceNow, legal experience, Intune Top Skills Details Windows OS,MS Office,VPN,mobile devices,Macs,ticketing system Additional Skills & Qualifications Candidates must have excellent communication and customer service skills. Experience Level Expert Level Job Type & Location This is a Permanent position based out of New York, NY. Pay and Benefits The pay range for this position is $90000.00 - $105000.00/yr. Medical, Dental, holiday pay, PTO, retirement plan Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Apr 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Desktop Support Specialist 100% onsite Fairfield, NJ $60K-$65K Summary We are seeking a Reliable and customer-focused Technology Support Specialist to provide day-to-day technical assistance to our employees. The ideal candidate will have a strong working knowledge of computer systems, hardware, software, and network connectivity. This role is primarily focused on supporting users at our site and ensuring minimal downtime for IT-related issues. Responsibilities • Provide technical support for end users in-person and remotely., • Troubleshoot and resolve hardware, software, and peripheral issues (PCs, laptops, printers, Phones, scanners, etc.). Install, configure, and maintain desktop and laptop systems, including operating systems and business applications. Support mobile device setup and management (smartphones, tablets, etc.)., • Manage user accounts and permissions in Active Directory, Microsoft 365, or other enterprise systems., • Assist with onboarding and offboarding processes (setting up new users, reclaiming and reconfiguring hardware). Escalate complex issues to appropriate internal IT teams or vendors as needed., • Maintain accurate documentation of support requests, resolutions, assets, and configurations., • Ensure compliance with IT policies and procedures, including security standards and software licensing. Participate in regular system updates, backups, and patching processes., • Provide support for meeting room technologies, including video conferencing tools. Work closely with software and IT group, • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 1–3 years of experience in a desktop support or IT helpdesk roles with increasing levels of responsibility., • Solid understanding of Window environments., • Familiarity with Microsoft 365, Teams, Outlook, and related tools. Strong troubleshooting and problem-solving skills., • Excellent communication and interpersonal skills., • Ability to manage time effectively and work independently with minimal supervision. Physical ability to lift and move computer equipment as needed., • Experience with ticketing system., • Certifications such as CompTIA A+, Network+, or Microsoft certifications (Preferred), • Experience supporting VOIP systems or basic server/network troubleshooting. Proven ability to prioritize and manage multiple tasks in a fast-paced environment.Company DescriptionWe are a FANTASTIC Woman owned company been in business for 40+ years!We are a FANTASTIC Woman owned company been in business for 40+ years!

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Description What You’ll Do: • Provide general desktop and end-user support for hardware and software issues., • Respond to and resolve incident and service requests through ticketing systems., • Support MS Office Suite and backend Office environments., • Manage and troubleshoot MS Intune and Active Directory., • Maintain office technology and remote management tools., • Provide Level 1 & Level 2 enterprise support., • Edit and maintain documentation related to applications and hardware environments., • Support standardized procedures to meet objectives and deadlines., • Model behaviors aligned with CBRE RISE values. Skills Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Level 2 Support, Technical support, Windows 10, Banking Support, Law Firm Support, Apple iOS Support, Adobe Acrobat, Executive Support, VIP Support, Remote Management Tools Top Skills Details Desktop Support,Microsoft Intune,Active Directory,MS Office,O365,Ticketing Systems,Hardware Troubleshooting,Software Troubleshooting,Customer Service,Level 2 Support,Technical support,Windows 10 Additional Skills & Qualifications • 5+ years of enterprise desktop support experience required, • Bachelor’s degree preferred; without a degree, 5 additional years of experience required, • Experience supporting executive-level stakeholders preferred, • Strong understanding of standardized IT support procedures, • Excellent communication and professionalism in fast-paced environments, • Strong organizational skills and ability to prioritize multiple tickets Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of New York, NY. Pay and Benefits The pay range for this position is $24.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Apr 7, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Job Title:- Mac Support Location:- 261 Madison Avenue New York, NY 10017 Job Description :- Under supervision of Regional Field Service Manager install configure, service, maintain information technology systems and applications on a Mac Device. Maintain a daily IMAC, Incident, and Refresh resolution rate of 5+ tickets per day. It is an onsite type role that does require strong people and communication skills along with a solid background of Mac workstation support Roles and Responsibilities :- • Setup and configuration of all MAC OS systems, • Knowledge in Zero Touch Deployment for MAC’s, • Provide 2nd Level Software Support on a Mac, • Knowledge of JAMF, • Experience with JAMF self-service management and command line, • Imaging and reimaging of MAC’s Laptops to latest OS Version, • Diagnosing and Troubleshooting MAC related OS and Hardware problems, • IMAC, • Perform Software Installations on all apple devices, • Smart Hands Activities, • Provide remote support for users traveling or at home., • Provide VPN support on Mac devices, • Provide accurate asset information within ticketing system to ensure an accurate asset database, • Perform refresh of end user devices in alignment with refresh schedules, • Assist with Mac inventory activities as required weekly and monthly, • Proper Documentation of End User Issues within Service Now, • Backup and Restoration of End User Data, • Create, modify, and maintain MAC processes and policies, • Maintain an incident/IMAC resolution/closure rate of 5+ tickets per day, • Ability to work in Active Directory for Windows if needed, • Ability to work within Service Now, • Strong ability to interact with Customers Best Regards, Andy S Talent Acquisition Group SRI Tech Solutions Inc.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities • Identifies information technology needs across assigned region and facilitates all site equipment installations and deployments, including, but not limited to installing and configuring computer hardware, software, systems, networks, and printers., • Maintains computer systems and monitors sites across assigned region(s) for network outages using various tools and escalates concerns and issues to the network team, as required., • Appropriately triages, prioritizes and escalates and/or documents network or device issues, maintenance and resolutions across assigned region using electronic ticketing system, in accordance with internal policies and procedures., • Performs routine preventative maintenance on assigned technologies, following established procedures to ensure availability and functionality of systems., • Participates in IT projects, providing information, documentation and technical assessments and executes activities in accordance with management guidance and project plans; collaborates in testing and deployment of new technology and security., • Participates in the evaluation of new products and technologies under the direction and guidance of senior colleagues, relevant to their areas of expertise and to enhance technology engineering service value., • Works closely with IT service desk team to receive, troubleshoot and resolve Level I and II IT issues escalated for field support assistance/handling., • Responds to service issues and requests in a timely and appropriate manner, in accordance with established service level agreements (SLAs)., • Provides on-site, in-person and/or telephone technical support to staff across assigned region to troubleshoot complex issues, replace or repair equipment, perform installations or provide other IT support; supports other regions remotely or on-site, as requested., • Regularly travels across assigned region(s) as required to support technical support needs, implementations and other IT-related initiatives, transporting equipment or tools, as needed., • Sets up network devices (computers, phones, printers, etc.) and user accounts for new and existing employees, providing guidance and assistance in obtaining access, if needed., • Provides coverage for IT Helpdesk, performing duties of IT Helpdesk Technician on an as needed basis and as part of rotating weekend coverage, as scheduled., • Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g., lifting, assisting, standing, etc.) • High school diploma or GED; and, • Two (2) or more years of experience in an IT technical support or related role providing support to end users and troubleshooting workstation, network connection, equipment and/or application issues, implementing new technologies, software or technical equipment and/or installing computers or related equipment in a large, fast-paced environment; or, • Satisfactory combination of education, experience and/or training, including technical certifications in OS, PC, CICSO and/or Microsoft Office or similar areas., • Excellent technical knowledge of PC and desktop hardware and internal components, operating systems, and networking principles., • Ability and willingness to regularly travel throughout assigned region(s) and to lift, carry and transport computer-related equipment weighing up to 30 pounds to/from various YAI locations as needed., • Ability to work on Saturdays on a regular, rotating schedule (for New York-based assignments) and flexibility to work hours outside of regular work day on occasion, if needed., • Strong customer-service orientation, written and oral communication skills., • Proven ability to multi-task, adhere to strict guidance and work independently to prioritize tasks and meet deadlines., • Ability to adapt in a fast-paced environment while developing and maintaining strong lines of communication with staff., • Analytical and problem-solving abilities, with keen attention to detail. Preferred Qualification Requirements (desired requirements beyond MQRs above) • Basic understanding of networking principles and technologies (i.e., DHCP, DNS, Ping, Traceroute. Etc.) and understanding of TCP/IP (OSI Layers 1– 7), • Working knowledge or experience with Active Directory, O365, MDM, ITSM ticketing system, • Ability to research technical issues, utilizing technical manuals and procedural documentation to implement solutions independently, • Valid NY State Driver's License highly preferred for assignments in areas with limited public transportation Schedule: Monday to Friday 9am to 5pm Pay rate: $26.44 per hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Our client is looking for a highly responsible professional and technical resource. The ideal candidate will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, performing PC maintenance, upgrades, configurations, assisting with the integrated network and VMware Server Farm (vSphere & Horizon View) hardware. Coming from a financial company would be a major plus. Responsibilities: • Take ownership of users issues reported and see problems through to resolution, • Research, diagnose, troubleshoot and identify solutions to resolve customer issues, • Ensure proper recording and closure of all issues, • Document knowledge in the form of knowledge base tech notes and articles, • Monitor Service Desk for tickets assigned to the queue and process based on priority, • Maintain inventory of all equipment, software and software licenses, • Document internal procedures, • Assist with onboarding of new users, • Utilize and maintain the helpdesk tracking software, • Report issues to the Service Desk for escalation, • Assign users and computers to proper groups in Active Directory, • Perform timely VDI and software upgrades as required, • Proven record of managing time and priorities effectively, • Identify and escalate situations requiring urgent attention, • Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results, • Inform management of recurring problems, • Able to configure VPN and server/client-side hardware and software, • Highly skilled in installing, and troubleshooting computer hardware, and applications., • Well-versed in installing windows, software, applications, antivirus, and patches., • Expert user of Microsoft Office Applications (Word, Excel, and PowerPoint), • Able to configure VPN and server/client-side hardware and software, • Provide Application installation and troubleshooting of VMware suite of products, provisioning servers, desktop delivery control, and virtual desktop images/target devices., • Provides support and assistance to Network & System Engineer(s). Assist in ensuring compliance with security policies and procedures. Responds to escalated requests for technical assistance., • Troubleshoot manage and resolve Help Desk tickets/issues related to technical support, hardware, software, and the network, • Associate’s or Bachelor’s degree from a four-year college preferred., • 4 or more years of relevant experience., • Strong communication, interpersonal, and analytical skills., • Able to work in a fast paced changing environment., • Experienced in Windows 7/8/10 operating systems., • Ability to follow processes and escalate issues consistently., • Ability to multitask and strong problem resolution skills., • Printers experience and knowledge (Laser, Desktop, Network, etc.,), • Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, PowerPoint, etc.), the Internet browser, websites, and e-mail systems., • Ability and desire to provide excellent service to all internal users., • Bank protocols, policies, and procedures knowledge., • Familiarity with TCP/IP, IPSEC, Linux and networking concepts preferred., • Ability to remain calm and effective in high-pressure situations., • experience with PowerShell · Windows 2008 / 2012 administration experience · Exchange 2010 / 2013 administration experience · Networking including switching and routing · Experienced with VMWare View

Job Description Description Summary: Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm’s user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Friday - 12am - 1pm Sat. & Sun. 12am - 12:30pm Essential Duties and Responsibilities: • Serve as initial point of contact for telephone and email inquiries regarding the Firm’s software, hardware, and remote technologies directed to the Information Technology department • Maintain a positive customer-service oriented attitude, patience, and the ability to work as a member of a team • Troubleshoot and resolve software, hardware, operating system, and networking problems; repair and recover from hardware or software failures, virus infections and other issues; and document resolution on incident tickets • Serve as initial point of contact for telephone and e-mail inquiries on the Firm’s software applications, hardware, printers, and remote technologies directed to the Information Technology department. • Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach. • Ability to manage high-volume workloads in a fast-paced environment while performing essential duties while maintaining focus and resilience. Leveraging exceptional skills in personal organization, strong multitasking, time management, strategic planning, and effective project coordination. • Excellent problem-solving skills and methodology, clear and effective communication and strong interpersonal skills are essential. • Ensure timely updates and follow up on all open ticket-related inquires and effectively manage escalated calls routed to Interdepartmental teams. • Provide onsite desktop support, ensuring timely and effective resolution of users’ issues and technical needs. • Provide occasional home visit support for attorneys in the Firm. • Respond to occasional after-hours/emergency support requests as needed. • Responsible for imaging, testing, installing and maintaining all end user IT equipment. This includes desktops, laptops, printers, and electronic devices, along with their associated software and peripherals. • Maintain accurate records of all maintenance, inventory and security measures associated with the Firm’s inventory. • Safely lift and transport equipment weighing up to 50 pounds. • Stay current with emerging technological developments in software/hardware, systems and application support, and management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops. Knowledge, Skills, and Abilities Required: • Experience providing telephone based technical support and/or desk side technical support. • Ability to communicate technical subjects to non-technical staff. • Proven track record of being detail-oriented, with outstanding follow-through. • Strong knowledge of PC systems and MAC systems (desktop and laptop), and wireless devices and printer hardware. • Experience supporting mobile devices or with Mobile Device Management platforms (Intune). • Experience with entering and tracking tickets in an incident management system (ServiceNow). • Knowledge of VOIP technology telephone system a plus. • Experience with Active Directory and MS Exchange. • Understanding the basic use of CMD and PowerShell. • Ability to troubleshoot wireless handheld devices (Android, iPhone, iPad, etc). • Ability to troubleshoot remote technologies (RDP, VPN, F5, Global Protect, etc.). • Strong adherence to IT compliance procedures and documentation standards. • Knowledge of Audio/Visual systems a plus. Education and Experience: • Associate degree in a computer-related discipline required (equivalent technical experience may substitute on a year-for-year basis). • 1-3 years of experience in a technical environment. • Experience supporting Windows 10 and Windows 11, Office 2016 and Office 365, iManage, iWorks, Payne, Litera, and other legal specific applications. • Prior law firm experience a plus. • One or more of these certifications a plus: o MCITP: Enterprise Desktop Support Technician on Windows o MOS: Microsoft Office Specialist; Certification in Word, Excel and Outlook o PowerPoint or Access, Network+ preferred. o HDI HelpDesk Analyst Certification preferred. Working Conditions: • Normal office environment with little exposure to excessive noise, dust, temperature, etc. Skills Windows OS, MS Office, VPN, mobile devices, Macs, ticketing system, iManage, ServiceNow, legal experience Top Skills Details Windows OS,MS Office,VPN,mobile devices,Macs,ticketing system Additional Skills & Qualifications Candidates must have excellent communication and customer service skills. Experience Level Expert Level Job Type & Location This is a Permanent position based out of New York, NY. Pay and Benefits The pay range for this position is $90000.00 - $105000.00/yr. Medical, Dental insurance, holiday pay, overtime pay, PTO, excellent retirement plan Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Apr 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description You’re invited to join our team of enthusiastic young professionals who are working together to create innovative technology solutions for our clients. Winning Strategies ITS () in Newark, NJ is a fast-growing, full-service company providing technology expertise to a wide range of clients. Our services include managed services, Internet hosting, application hosting, website development and desktop support, among others. We manage more than 1000 desktops for small- to medium-size businesses. Our office is located within walking distance from Newark Penn Station, Newark Broad Street Station, Washington Street Light Rail, and NJ transit bus stops. We also cover 50 percent of parking costs at a nearby parking garage. Many lunch options are within walking distance. The office is also near the NJ Performing Arts Center and the Prudential Center. We are looking to immediately hire a Technical Support Level 1. The team provides network and workstation support in a managed services environment for multiple clients domestically and in Europe, Asia and Latin America. Responsibilities: • Installing and configuring computer hardware, software, printers and scanners, • Onboarding and Offboarding Client End-Users, • Imaging of Desktops & Laptops, • Monitoring and maintaining computer systems, • Support Systems Administrator with any projects., • Efficiently work tickets via email and phone calls., • Provide basic level desktop/server support., • Setting up email accounts on Outlook., • Basic printer/scanner setup and troubleshooting, • Malware and virus remediation, • Ensure proper recording, documentation and closure, • Troubleshoot basic laptop hardware issues, • Acts as support for all computer related problems and escalates as necessary. Issues may range from basic application support (Windows, Office, Adobe) to specific application support., • Solving basic networking issues (inability to access network shares, unable to connect to internet)., • Updating hardware inventory information through provided asset management software, • Deploying and maintaining software installations, • Experience with Office 365 and Google G Suite, • Experience with Active Directory & Azure Active Directory, • Experience with Windows 10 Domain Based Environments, • Experience with Troubleshooting VPN Client Connectivity, • Ability to communicate technical information, both verbal and written, to a wide range of end-users, • Strong troubleshooting and critical thinking skills, • Ability to manage multiple support tickets and work independently, • Positive and professional demeanor, • Associates in Information Technology (or related), • A+ and Net+ a plus, • Microsoft Certified Systems Engineer (MCSE) or MCITP a plus

Job Description We are seeking freelancers/consultants for on site IT Support in the New York City, NY area to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments.

Job Description We are looking for an experienced Data Security Analyst. This long-term contract position requires a detail-oriented individual with a strong background in Active Directory management and advanced cybersecurity practices. The ideal candidate will excel in troubleshooting, technical execution, and utilizing tools to safeguard enterprise systems. Responsibilities: • Lead technical operations and execution within complex, multi-site Active Directory environments., • Perform advanced troubleshooting to diagnose and resolve Active Directory issues efficiently., • Develop and implement PowerShell scripts to automate tasks and enhance system functionality., • Collaborate with teams to ensure compliance with cybersecurity policies and standards., • Utilize SIEM tools to monitor and address security incidents effectively., • Conduct regular assessments of application security to identify vulnerabilities and implement solutions., • Provide expert guidance on cybersecurity strategies to protect enterprise systems., • Maintain and enhance security frameworks to safeguard sensitive data., • Deliver training and support to teams on best practices for data security., • Stay updated on emerging threats and technologies to proactively address security challenges., • A minimum of 10 years of experience managing enterprise Active Directory environments., • Proficiency in advanced troubleshooting techniques for complex systems., • Strong expertise in PowerShell scripting and automation., • Solid knowledge of cybersecurity policies and frameworks., • Experience with SIEM tools to monitor and respond to security events., • Comptia Security+ certification or equivalent is preferred., • Familiarity with application security and vulnerability assessments., • Excellent communication and collaboration skills to work effectively with teams.

Job DescriptionVoleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For nearly two decades, we have led our industry and worked at the frontier of applying AI/ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future. Voleon is looking for a Systems Administrator to join our Corporate IT Services (Corp-ITS) team and play a critical role in the operation, support, and continuous improvement of our enterprise IT infrastructure. This position emphasizes platform operations, endpoint management, and technical support, while also building automation and tooling to streamline IT service delivery across the organization. In this role, you will be directly involved in supporting the firm's software engineering, quantitative research, and financial operations teams. You will balance day-to-day operational excellence with hands-on user support, serving as an escalation resource and coach for the End User Support team while helping to drive efficiency through automation in a fast-paced, high-performance environment. Responsibilities • Manage SaaS platforms (Microsoft 365/Entra ID, Slack, Zoom) including user administration, provisioning, and license management, • Provide technical support and escalation for the End User Support team. Resolve complex issues, assist with challenging requests, and coach service desk engineers, • Own employee technology lifecycle including provisioning workflows, hardware inventory, device refresh programs, and secure offboarding, • Maintain IT infrastructure including backup systems, server operations, and network services in partnership with Engineering, • Administer endpoint management platforms (Jamf Pro, Intune) including policies, software deployment, security enforcement, and fleet updates, • Build automation and tooling using scripting (PowerShell, Python, Bash) to streamline operations and reduce manual work, • Create operational documentation (runbooks, standards, guides). Partner with Engineering on infrastructure projectsRequirements, • 3-5+ years in IT systems administration, platform operations, and user support, • Strong proficiency in macOS and Windows endpoint administration, • Solid experience with endpoint management platforms (Jamf Pro, Intune), • Working knowledge of Microsoft 365/Entra ID administration, • Proficiency in at least one scripting language (PowerShell, Python, Bash), • Understanding of networking (TCP/IP, DNS, DHCP, VPN, Wi-Fi) and directory services (Active Directory, Entra ID, LDAP), • Familiarity with backup and disaster recovery solutions (Veeam, Time Machine), • Experience with collaboration platforms (Slack, Zoom, Google Workspace), • Strong problem-solving and diagnostic skills. Excellent communication for coaching team members, • Ability to manage multiple priorities and balance operational work with support requests, • Customer-focused, service-oriented, with the ability to work in a team environmentPreferred Qualifications, • Atlassian suite (Jira, Confluence, JSM) background, • Apple Business Manager and DEP/ADE experience, • Linux administration (RHEL, Ubuntu), • IT certifications (ACSP, Microsoft 365, Jamf, CompTIA), • Experience mentoring or coaching junior IT staff

Job DescriptionSalary: $90,000 - $110,000 Ready to Lead, Inspire, and Make an Impact? Join Us at My IT Crew. At My IT Crew, leadership isnt about titles, its about impact. Since 2016, weve been redefining what it means to deliver IT services, with a focus on empowering people, solving problems, and creating a culture where both our clients and team members thrive. Our customer satisfaction rating? A steady 97%. Our growth? Relentless, fueled by innovation and teamwork. Our culture? Transparent, collaborative, and committed to high performance. Now, were looking for a Service Manager who can raise the bar even higher, someone who can inspire a team, guide our clients, and make sure every hour spent delivers real value. Position: Service Manager Location: Brooklyn, New York Department: Service Delivery What Youll Do As Service Manager, youll be the heartbeat of our operations, keeping the team focused, clients happy, and performance on track. Youll: • Act as an escalation point for critical client issues, owning communication and resolution., • Manage scheduling, workload, and utilization to make sure every hour counts., • Review and manage service backlogs, keeping priorities clear and moving., • Track key metrics, spot trends, and proactively improve performance., • Mentor and motivate your team through one-on-ones, coaching, and clear feedback., • Handle employee reviews, hiring, and staff development., • Take ownership of major incidents, leading coordination and stakeholder communication., • Collaborate across departments to maximize client satisfaction and operational efficiency., • Lead by example, upholding accountability, morale, and excellent customer service. What You Bring Were looking for someone whos not just a manager, but a leader with vision, grit, and a people-first approach. Youll bring: • 5+ years of technical IT experience., • 3+ years in management or leadership roles., • Hands-on expertise with Windows Server, Active Directory, Microsoft 365, Firewalls, VPNs, Routing/Switching, Virtualization, and LAN/WAN., • Strong background in IT service delivery, incident/problem/change management, and client relationship building., • ITIL knowledge (V3/V4 Foundation strongly preferred)., • Excellent communication skills, you can build trust, present clearly to leadership, and defuse tough situations with calm confidence., • A proven track record of meeting KPIs and driving team performance. Why Youll Love It Here • A culture where leadership is about coaching, not micromanaging., • Real influence on strategy, performance, and customer success., • Tools, training, and processes that evolve with the industry., • A company that rewards initiative, values growth, and supports your leadership journey. If youre ready to step into a role where your leadership directly shapes client outcomes and team growth, then this might be your next big move. Lets talk. My IT Crew isnt just a place to work, its a place to grow, lead, and thrive.

Job Description Overview CTG is seeking an Infrastructure Engineer / Systems Engineer to work onsite in NYC. Must have proper work authorization, and this position does not allow for C2C or 1099. Location: Onsite in NYC 5 days per week (Must have a valid drivers license) Duration: Long term contract that could be a contract to hire Key Responsibilities: Operating Systems & Servers: • Proficiency with Windows Server/Desktop operating systems, including user administration, file systems, software, and services., • Management of operating systems across various platforms, including workstations and application servers., • Understanding and managing servers and various storage RAID configurations., • Design, implementation, and management of VMware vSphere, Hyper-V, and Nutanix environments., • Strong understanding of fundamental networking concepts and troubleshooting (DHCP, DNS, routing, firewalls)., • Fundamental understanding of security principles, access control lists (ACLs), and encryption., • Proficiency in scripting languages such as PowerShell, Bash, Ksh, or Perl for automating routine tasks., • Experience with active monitoring of the entire infrastructure and troubleshooting servers., • Patch and firmware installation and management., • Providing exceptional end-user support experience (+1 end-user support)., • Bachelor's degree in Computer Science, Information Technology, or a related field., • Minimum of 8 years' experience in IT support, with at least 3-5 years in an enterprise IT environment., • Strong technical knowledge of various computing platforms, including servers, networks, and storage., • Experience with scripting for automation., • Well-organized, detail-oriented, and flexible to handle multiple assignments and meet deadlines with a safety mindset., • Excellent oral and written communication skills and ability to produce documentation on solutions and system design., • Ability to exercise good judgment, integrity, and make sound business decisions., • Willingness to work overtime and flexible hours to respond to emergencies or scheduled work outside normal business hours., • Experience with 2nd and 3rd-level technical support., • Analysis of cyber activity and threats., • Experience with Splunk., • Experience with Failover Manager administration with clustering in VMware. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job Description IT Network Consultant (Cisco) – 6-Month Contract Location: Manhattan, NY (Hybrid – 3 days onsite / 2 remote) Duration: 6 Months A financial institution in Manhattan is seeking an experienced Network Engineer / Cisco Consultant to support the design, optimization, and security of its enterprise network infrastructure. This is a hands-on technical role focused on Cisco networking, network security, and infrastructure performance improvements. Key Responsibilities * Design, implement, and troubleshoot enterprise network infrastructure. * Optimize and maintain key platforms including Cisco ASA firewalls, Cisco ISE NAC, Cisco Umbrella, AnyConnect VPN, and SolarWinds Orion. * Perform advanced network troubleshooting (Layer 2–Layer 7) and improve network monitoring and performance. * Strengthen network security and firewall configurations, including reviewing and optimizing firewall ACL rules. * Integrate network infrastructure with Active Directory, RADIUS, LDAP, and authentication systems. * Support ongoing network security hardening and infrastructure improvements. Key Requirements 8+ years of enterprise network engineering experience Experience in Cisco ISE solution and FMC/FTD firewall CCNP Enterprise or CCNP Security required (CCIE a strong plus) Strong hands-on experience with Cisco ASA, Cisco ISE, Cisco Umbrella, AnyConnect VPN, and SolarWinds Orion Experience with network security, firewall management, and enterprise infrastructure Familiarity with Windows Server and Active Directory environments Ability to work independently and support off-hours maintenance when needed This role requires unrestricted U.S. work authorization. Employer sponsorship is not available. ACG Resources and our client partners are equal opportunity employers. All qualified applicants will receive consideration without regard to protected characteristics. Must be available to work in the specified job location To apply, please contact Franca Diona Email: Phone number: 646-442-2272 #acgresourcesjobs Company DescriptionGreat opportunity, visible roleGreat opportunity, visible role

Job Description The position is responsible for assisting in the architecture, design and administration of various physical and private/public cloud-based infrastructure, support and management of multiple operating systems and associated server hardware and cloud. This position ensures installation, upgrade, change control, real-time monitoring, accuracy, coordination, troubleshooting, problem resolution, capacity planning, backup and recovery, and disaster recovery (DR) architecture, design and planning for systems supported. Experience with industry leading scripting/automation toolsets and product suites. 24x7 availability in an OnCall rotation is required. This position requires comprehensive knowledge within a functional area. Work is performed under general direction and is reviewed upon completion for adequacy in meeting objectives and to ensure compliance with processes, standards and policies of the organization. Provides technical solutions to a wide range of difficult and complex problems. Solutions are imaginative, thorough, practical, and consistent with the objective of the organization. May train and mentor less experienced professionals. Essential Duties & Responsibilities: Serve as a primary resource for the design, administration and monitoring of our physical and cloud-based Infrastructure systems and technologies. Maintain understanding of future direction of technologies and products for application or IT systems supported. Analyze, administer, modify, configure and lead patch management for multiple, complex, and/or advanced operating systems. Design, implement and provide real time support and updates for servers and datacenters. Plan or support all phases of moderately complex projects. Implement consistent project management processes and standards for area of specialization. Provide project cost estimates for consideration in functional budget. Provide input to planning groups on the impact of prospective upgrades and work effort required. Perform impact analysis of new or expanding systems and coordinate with personnel to determine upgrades necessary to meet service level requirements. Ensure a high degree of accuracy, coordination and administration of respective data centers, systems and applications. Assist in coordination, and monitoring of systems and system software for problems or needed modifications. Install and upgrade application & infrastructure systems (i.e. operating systems, storage systems, Data Center hardware) independently. Maintain systems including installation of patches, performance monitoring, capacity planning, and tuning. Establish, test, and implement procedures for application or data backup and recovery. Develop, test, implement, and maintain disaster recovery infrastructure, plans and procedures. Provide direction to less experience administrators or technicians on department processes and complex technical issues. Provide 24x7 coverage via an OnCall rotation Minimum Education & Experience: Bachelors Degree in Information Systems, Information Technology, Engineering, and/or related discipline. In lieu of a degree an additional three (3) years' directly related experience will be considered. Minimum of five (5) years' of directly related experience. Preferred Qualifications: Experience planning and executing migration of on-premises to cloud based server environments Azure certifications AWS certification Microsoft certifications Project management Knowledge, Skills, and Abilities: Comprehensive knowledge of Microsoft Server technologies 2016, 2019, 2022 including installation, support and management Comprehensive knowledge of Linux server environments and OS installation & management. Comprehensive knowledge of most aspects of IT design & administration for on-prem, private cloud and public cloud solutions. Comprehensive experience with multiple toolsets and technologies: Microsoft Active Directory, Microsoft Exchange, Microsoft Office 365, Windows Severs, Linux Servers, AWS SysOps, VMware vSphere (ESXi)/NSX, Dell Hardware, Rubrik, Solarwinds monitoring, Azure, AWS, other Cloud based computing. Comprehensive knowledge of fundamental networking/distributed computing environment concepts, such as TCP/IP, DNS and DHCP. Comprehensive knowledge of DevOps toolsets, such as GitHub, Terraform and Ansible. Strong analytical skills and experience; ability to recognize, analyze and solve complex problems. Ability to coordinate the work of third-parties to ensure effective and timely solutions for integration projects and day-to-day troubleshooting. Ability to apply principles of logical thinking to define problems, collect data, establish facts and draw conclusions. Ability to distill data and analysis into high-level reports and summaries. Ability to discern data inaccuracies through technical experience and knowledge. Ability to develop system solutions for operational problems. Ability to write technical instructions in the use of programs and/or program modifications. Ability to plan, implement, test, and troubleshoot system software. Strong collaboration skills to partner effectively across various levels of the organization. Strong oral and written communication skills with the ability to communicate at all levels of the organization. Ability to communicate technical guidance and instruction to users on the use of systems and/or applications. Strong organization and process improvement skills. Ability to effectively handle pressures and demands of deadlines and competing priorities. Ability to handle confidential information and material with the highest degree of professional responsibility. Ability to interact with internal business partners at a senior and management level to clarify requirements and business needs for changes and enhancements. Ability to prioritize tasks to meet business needs, including prioritizing the work of others on the team, when needed. Ability to learn and utilize a working knowledge of broad business environment, energy industry, and corporate operations. Ability to interact in a team environment. Proficient use of Microsoft Office Suite Working Conditions: Ability to produce quality work and meet deadlines in fast paced environment Ability to work non-standard work hours as needed or required to meet established deadlines Ability to work indoors, in an office environment, regardless of whether cubicle, open office or private office Subject to normal office noise levels

Job Description Remote except emergencies Possibility for Part time permanent role if you do well 12 hours/week for 6 months Monday, Wedneday and Fridays (Once a month at data center on Saturdays) Spend 2 hours once month for maintenance in Edison Option to reduce from 12 to 10 hours / week The core competency they need is around VMWare administration and management of physical servers/Cisco infrastructure (in Edison, NJ), as well as DR (on-prem in our NY office). Trips to the NJ data center have historically been done monthly, otherwise in the office in NY. The ideal candidate should possess at least 13-15 years of experience. We are looking to engage them on a contract basis, with a duration ranging from 6 months to 1 year. The technology requirement is as follows: • Core competency managing VMware environment, running security patches, and upgrades when necessary, • Managing and administering Physical Servers at the data center (Prod) and on-prem (DR), • Management, maintenance, and troubleshooting Cisco UCS X/UCS Manager, • Basic management of SQL Servers (hosted on-prem cluster), • Managing native backups and restores, • Database maintenance and performance monitoring, • Optimizing performance through indexing, query tuning, and configuration changes., • Configuration manager patching, • Disaster Recovery (Zerto), • Zerto administration, • Running and executing Annual DR testing, • Management of Storage Arrays, • Prod: Pure storage (iSCSI flash), • DR: 2 HP MSA all flash, 1 QNAP - Primary storage target for backup, 1 DAS, • Management of Active Directory infrastructure, • Exchange/O365 infrastructure (2 Exchange Servers on the latest version), • VDI back-end (Omnissa Horizon) (2 gateways, 2 RDS Hosts, 150 VDI's)

Job Description Job Title: Systems Engineer Location: Midtown Manhattan NYC Schedule: Mon-Fri 9a-6p Hybrid 1 day WFH Acture Solutions is seeking a highly skilled and client facing Systems Engineer to join our Corporate Innovations Technology team. This role supports multiple clients in the financial services sector, delivering white glove project-based support in a fast-paced MSP environment. If you have a passion for designing, implementing, and managing server environments and enterprise software applications—this is your opportunity to thrive in a collaborative, fast-paced environment. What You’ll Do • Design, implement, and maintain Windows server environments., • Administer and support enterprise software applications, including installations, updates, and troubleshooting., • Manage user accounts and access controls across Active Directory and Azure (Entra ID)., • Implement and enforce IT security policies to protect system integrity., • Monitor and optimize system performance proactively., • Develop and maintain backup and disaster recovery plans., • Manage OS/application patching and system updates., • Maintain technical documentation and support knowledge sharing., • Lead and participate in IT infrastructure projects. What You Bring • Bachelor's degree in IT, Computer Science, or equivalent experience., • 4+ years in systems engineering or enterprise IT environments, with demonstrated responsibility in server administration, system design, and project implementation., • Proven experience designing and managing complex server environments., • Expertise in Windows systems and Azure infrastructure., • Strong problem-solving skills and a collaborative work ethic., • Effective communication and documentation skills., • Hyper-V experience., • Relevant certifications (e.g., CompTIA Server+, Azure Fundamentals, Microsoft Certified: Windows Server) preferred., • Experience working in an MSP environment supporting multiple clients required, preferably within financial services. Skills for Success • Customer-first mindset with a knack for solving problems., • Organized, detail-oriented, and eager to learn., • Able to prioritize tasks and manage multiple issues effectively. Physical Requirements • Ability to lift and transport equipment up to 50 lbs. (e.g., servers, network gear), • Ability to sit or stand for extended periods while working on a computer or configuring systems, • Occasional local Manhattan travel to client sites is required, • Manual dexterity to operate tools, keyboards, and standard office/IT equipment, • Ability to bend, kneel, or reach as needed to access hardware in server racks or under desks Who We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. Why Join Acture Solutions? At Acture Solutions, we don’t just support IT—we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We're committed to professional growth, high-quality work, and a workplace where your contributions matter. What We Offer • Salary range: $110,000–120,000 (based on experience), • Medical, dental, vision, 401k, EAP, and generous paid time off, • A culture that values collaboration, respect, and real impact Ready to Get Started? If you're passionate about tech, love helping people, and want to grow your career in a role that makes a real difference—apply today. Valid driver’s license and background check required.

Job DescriptionPosition Summary The System Engineer is responsible for the day-to-day operation and maintenance of all servers, storage and infrastructure systems that are located on premises and in the cloud. The Systems Engineer carries out responsibilities in some or all the following technical areas: MS Azure, Storage Area Network support, VMware support, Server maintenance, System upgrades and procurement, Infrastructure design and layout, Disaster Recovery design and implementation, OS installation, maintenance and patching, management of system tools and applications, Active Directory services. We are looking for someone with very strong hands on experience (5+ years) in the following: • MS Azure Architecture, Conditional Access, Identify protection, Entra ID, MS Intune, Azure AD, Cloud, VNets, PowerShell/Azure CLI, • Strong knowledge of sizing, configuring, administering, and troubleshooting Storage Area Network devices (HPE Alletra, Nimble or similar storage system). SAN - NAS connectivity, SMB3, iSCSI, multipath I/O, • Strong knowledge of Cisco UCS (unified Computing System) or any other computing system., • Strong knowledge of building, administering, and troubleshooting VMware environments from scratch. VMware vSphere/vCenter, VM templates, storage policies, • Windows Administration Active Directory domain/forest design, sites and services, trusts, PowerShell Scripting, DNS, Group Policy’s, Auditing, • Strong knowledge of SFTP Globalscape Enhanced File Transfer (EFT), • File Services – DFS, FSRM, SMB tuning, • Backups Appliance and Cloud Storage, • O365 – MS Exchange Server, • High availability, failover clustering, Hyper-V clustersExperience in the following areas is a plus:, • HITRUST / HIPAA, • Working knowledge of Mimecast, CrowdStrike, Zscaler or similar experience using email and web proxies, anti-virus, encryption, DLP, etc., • Systems / Application monitoring (SolarWinds, WSUS, Netwrix or equivalent systems), • VOIP, • Certification is a plusQualifications:, • Bachelor of Science in Computer Science or equivalent work experience, • Ability to perform under stress., • Collaborative \ Team player, • Initiative, • Reliability, • Written and verbal communication skills, • Strong attention to details, • Planning and organizational skills \ Attention to detail, • Time management, • Interpersonal skills kK5f3qU9PF