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Overview: If you reside in California, please see our ___ for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities: • Responsible for providing Trapeze software direction, desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned., • Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines., • Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, and Trapeze reservation software platform., • Manage servers at local division; domain controller, file, application and database (MS SQL SVR)., • Meet and interact with client agencies providing reports and updates for local divisional office., • Close interaction with the client’s IT department., • Managing complex IT projects, IT employees and outside vendors., • Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches., • Controlling and minimize costs., • Highly proficient with Trapeze transit software is a MUST., • Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking., • Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.)., • Thorough understanding of computer, server, network, printer and peripheral hardware., • Excellent communication and decision-making skills., • Experience with desktop, server and network management tools., • Experience with Cisco switches and routers., • Familiar with backup and disaster recovery. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Job Title: Desktop Support Specialist Location: 22nd Century Technologies Dallas Office (approximately 5m west of downtown Dallas) Reports to: Service Desk Supervisor Position Overview: We are looking for a proactive and customer-oriented Desktop Support Specialist to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to Dallas County employees, assisting with hardware, software, and networking issues, and ensuring that all IT systems are functioning smoothly. You will be the first point of contact for technical support, helping to troubleshoot and resolve problems in a timely and efficient manner. Key Responsibilities: • Provide first-line support for internal employees via phone, email, or chat., • Troubleshoot and resolve technical issues related to software, hardware, networking, and Windows 10/11 operating system., • Configure and maintain software and hardware systems, including desktops, laptops, printers, and other peripherals., • Log and track support requests in the IT ticketing system to ensure timely resolution or escalation., • Assist with setting up and configuring new workstations and user accounts., • Manage and maintain software licenses, applications, and user permissions., • Document common issues and create knowledge base articles for employees to self-solve problems. Qualifications: • 1-3 years experience in an Enterprise Helpdesk or IT support role, including VIP support., • Strong knowledge of Windows 10/11 operating system and common office software (Microsoft Office, antivirus programs, etc.)., • Core understanding of networking concepts (TCP/IP, DNS, DHCP, etc.)., • Excellent communication skills, with the ability to explain technical issues to non-technical employees., • Strong problem-solving skills and the ability to prioritize tasks effectively., • Familiarity with IT ticketing systems (e.g., Ivanti, ServiceNow, etc.)., • Ability to work in a fast-paced environment while maintaining attention to detail., • Strong customer service and interpersonal skills., • Experience with remote desktop support and troubleshooting tools., • Knowledge of Active Directory, email systems (e.g., Outlook), and collaboration tools., • Familiarity with cloud platforms like Microsoft 365 or Google Workspace.

📍 Dallas, TX (Onsite – 5 days/week) Overview We’re looking for a hands-on IT Field Technician to support day-to-day IT operations across office and field environments. This role is ideal for someone who enjoys troubleshooting, working directly with users, and keeping systems running smoothly. What You’ll Do • Provide onsite technical support for hardware, software, and network issues, • Install, configure, and maintain laptops, desktops, printers, and mobile devices, • Troubleshoot Windows/Mac OS, connectivity, and peripheral issues, • Support user onboarding/offboarding, including account setup and equipment provisioning, • Assist with network troubleshooting (Wi-Fi, VPN, basic switching), • Perform break/fix support, upgrades, and equipment deployments, • Maintain accurate ticketing documentation and inventory tracking, • 2–5+ years of experience in IT support or field technician roles, • Strong knowledge of Windows OS, basic networking, and hardware troubleshooting, • Experience with Active Directory, Office 365, and ticketing systems, • Ability to work onsite 5 days/week in Dallas, • Strong communication and customer service skills, • Experience with Mac OS support, • Familiarity with network infrastructure (switches, routers, cabling), • Stable, hands-on role with high visibility across the business, • Opportunity to grow within IT operations and infrastructure, • Collaborative team environment

What You'll Do: Join our dynamic Security Engineering team as a Lead Associate Principal and make a significant impact on our organization's cybersecurity posture. In this role, you'll manage privileged access systems that protect our most critical assets, implement AI-based security capabilities, and help shape our security architecture. This position offers excellent growth opportunities as you'll work with best-in-class technologies while collaborating with cross-functional teams to solve complex security challenges. If you're passionate about cybersecurity and seeking a role where your expertise directly strengthens organizational resilience, this is an ideal next step for your career. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. * Provide 24x7 operational support for the suite of privileged management solutions (e.g., CyberArk, Hashi, PKI), including implementing hot fixes, resolving bugs, troubleshooting issues, performing break-fixes, managing secrets lifecycle, and delivering end-user support. * Maintain robust operational integrity of privileged access management infrastructure throughout its lifecycle (e.g., patching, version control, system upgrades, alignment with OCC/Security standards, etc.). Provide organizational subject matter expert on secrets management and privileged access management architecture, establishing and enforcing security as code principles throughout the environment. * Develop and implement system enhancements to improve platform user experience and automated integrations, while designing long-term solutions to address operational issues through innovative technologies including artificial intelligence for faster detection and remediation of functional and technical problems. Supervisory Responsibilities: None Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. * Advanced knowledge of application authentication and authorization systems (i.e., Active Directory, oAuth 2.0, OIDC, AWS IAM, App Role, k8s, LDAPS, Kerberos, Certificate) * Working knowledge of the cloud ecosystem and CI/CD deployments with Terraform, Ansible, and Jenkins pipelines. * Working knowledge of security architecture design and principles including confidentiality, integrity and availability. Technical Skills: * Expertise in providing operational and engineering support for one or more of the following: CyberArk, HashiCorp Vault, Active Directory Certificate Services (ADCS), HSMs, and Public Key Infrastructure (PKI). * Expertise in scripting languages and developing in one or more of the following languages GoLang, Bash, Python, PowerShell, Ansible, and/or Terraform. * Expert level knowledge of privileged access management methodologies and techniques for on-prem and Cloud implementation. Education and/or Experience: * Experience in one or more of the following disciplines: security operations, development, engineering, or architecture * Experience supporting privileged access management and access controls programs. * Professional or personal experience using AI coding agents such as OpenAI Codex, Claude Code, or Gemini CLI. Certificates or Licenses: * NA About Us The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at . Benefits A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include: • A hybrid work environment, up to 2 days per week of remote work, • Tuition Reimbursement to support your continued education, • Student Loan Repayment Assistance, • Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely, • Generous PTO and Parental leave, • 401k Employer Match, • Competitive health benefits including medical, dental and vision Visit ___ for more information. Compensation • The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education., • In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer., • We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on ___, • All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed. Salary Range $145,200.00 - $236,700.00 Incentive Range 8% to 15% This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance. Step 1 When you find a position you're interested in, click the 'Apply' button. Please complete the application andattach your resume. Step 2 You will receive an email notification to confirm that we've received your application. Step 3 If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. For more information about ___, please click ___. OCC is an Equal Opportunity Employer

Job Description OVERVIEWThe Senior IT Operations Support Specialist (Level 3) provides advanced operational support across Cavender’s infrastructure, store systems, and enterprise applications. This role serves as the highest escalation point within the Help Desk organization for non-development issues, working closely with application owners, developers, infrastructure, and security teams to resolve complex incidents impacting retail stores, corporate offices, and warehouse operations. This position focuses on operational stability, incident resolution, and cross-system troubleshooting, particularly for point-of-sale (POS), warehouse management, identity, networking, and collaboration platforms. The role bridges the gap between frontline support and engineering teams, ensuring reliable, secure, and consistent technology operations. The role participates in on-call rotations, supports after-hours maintenance and critical business events, and may require limited travel to stores or distribution centers as needed. DUTIES AND RESPONSIBILITIES • Support the “Cavender’s Culture” and drive the Mission, Vision and Values, • Serve as Tier 3 escalation for complex incidents impacting Microsoft Dynamics Point of Sale (POS) and store technology, Microsoft Dynamics Warehouse Management systems, and corporate office and distribution center operations., • Troubleshoot issues across infrastructure, endpoint, identity, network, and application layers., • Lead response for high-impact outages affecting retail or warehouse operations, maintaining calm and effective incident coordination., • Coordinate with application owners and development teams when code-level changes are required., • Support and troubleshoot hybrid identity environments, including on-prem Active Directory and Azure Active Directory (Entra ID)., • Diagnose authentication, access, and synchronization issues in hybrid environments., • Support endpoint monitoring and remediation using NinjaOne RMM., • Manage and troubleshoot mobile and device management using ManageEngine MDM., • Support and troubleshoot Microsoft 365 services, including Exchange Online, Microsoft Teams, and SharePoint Online., • Troubleshoot store and corporate network connectivity using SASE and SD-WAN technologies, including Fortinet platforms., • Diagnose WAN, VPN, firewall, and connectivity-related issues impacting stores and warehouses., • Coordinate with network and security teams to restore service quickly during outages., • Utilize ServiceNow ITSM for incident, problem, and change management., • Perform root cause analysis (RCA) and clearly document findings, corrective actions, and preventative recommendations., • Create and maintain operational runbooks, SOPs, and troubleshooting guides., • Define escalation criteria and handoff standards for Level 1 and Level 2 teams., • Mentor and support Level 1 and Level 2 support staff, reinforcing consistent troubleshooting, documentation, and ticket quality standards., • Participate in training development and onboarding efforts for IT Operations Support team members., • Identify opportunities for automation, monitoring, and self-service improvements to strengthen operational stability., • Participate in change management reviews and operational readiness planning., • Support after-hours maintenance, on-call rotations, and critical business events. QUALIFICATIONS AND REQUIREMENTS • Bachelor’s degree in Information Technology or equivalent experience., • 5+ years of experience in IT operations or enterprise support environments, including retail or multi-location operations., • Strong experience supporting point-of-sale systems, warehouse systems, and enterprise applications., • Proven ability to troubleshoot complex issues across infrastructure and application layers in hybrid on-prem and cloud environments., • Experience working with ITSM tools and structured incident, problem, and change management processes., • Strong analytical, communication, and documentation skills, with the ability to coordinate effectively across teams during high-impact incidents., • Ability to participate in on-call rotations, after-hours support, and up to 15% travel to stores or distribution centers as needed., • Based in the DFW, Houston, or Austin, TX metropolitan areas PREFERRED SKILLS • Experience supporting Microsoft Dynamics retail or warehouse solutions., • Hands-on experience with Microsoft 365, hybrid identity, endpoint management, and mobile device management platforms., • Experience with Fortinet networking technologies and SD-WAN/SASE environments., • Familiarity with ITIL or managed service frameworks., • Relevant technical certifications (Microsoft, CompTIA, Fortinet, or similar). Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender’s store.

Job DescriptionOverviewThe Senior IT Operations Support Specialist (Level 2) provides advanced operational support across Cavender’s infrastructure, store systems, and enterprise applications. This role serves as a key escalation point for Level 1 support and is responsible for structured troubleshooting and incident resolution impacting retail stores, distribution centers, and corporate users. Level 2 performs advanced troubleshooting across multiple systems and collaborates with infrastructure, application, and security teams to restore service and maintain operational stability. The role contributes to operational improvement by identifying recurring issues, performing incident trend analysis, and supporting operational documentation and system maintenance activities.Duties and Responsibilities • Support the “Cavender’s Culture” and drive the Mission, Vision and Values, • Serve as the primary escalation point for Level 1 incidents impacting store technology, enterprise applications, and infrastructure, • Review and approve escalations from Level 1 support teams, • Perform advanced troubleshooting across endpoints, identity services, networking, and enterprise applications, • Investigate and resolve technical incidents impacting POS systems, warehouse systems, and corporate platforms, • Support hybrid identity environments including Active Directory and Azure Active Directory (Entra ID), • Troubleshoot authentication issues, account access challenges, and identity synchronization problems, • Support endpoint monitoring and remediation using RMM platforms such as NinjaOne, • Assist with mobile device and endpoint management using platforms such as ManageEngine MDM or similar tools, • Support Microsoft 365 services including Exchange Online, Teams, and SharePoint, • Troubleshoot store and corporate network connectivity issues including WAN, VPN, and firewall-related problems, • Perform structured troubleshooting and provide technical findings to Level 3 teams when root cause analysis is required, • Perform incident trend analysis to identify recurring operational issues and improvement opportunities, • Implement minor configuration adjustments or operational fixes within established procedures, • Maintain and improve operational documentation including runbooks, SOPs, and troubleshooting guides, • Provide guidance and troubleshooting support to Level 1 team members, • Collaborate with infrastructure, application, and security teams to resolve incidents and improve operational stability, • Support system upgrades, maintenance activities, and operational improvements, • Participate in operational change reviews and readiness validation for system updates, • Support after-hours maintenance windows, on-call rotations, and critical business eventsQualifications and Requirements, • Bachelor’s degree in Information Technology or equivalent experience., • 3+ years of experience in IT operations, service desk, or enterprise support environments., • Experience supporting POS systems, retail technology, or enterprise applications in multi-location environments., • Experience troubleshooting endpoint, identity, networking, and application issues., • Familiarity with ITSM tools such as ServiceNow., • Strong troubleshooting, analytical, and documentation skills., • Ability to collaborate effectively with technical teams and business stakeholders., • Ability to participate in on-call rotations and occasional after-hours support., • Based in DFW, Houston, or Austin metropolitan areas.Preferred Skills, • Experience supporting Microsoft Dynamics retail or warehouse solutions., • Hands-on experience with Microsoft 365, hybrid identity, endpoint management, and mobile device management platforms., • Experience with Fortinet networking technologies and SD-WAN/SASE environments., • Familiarity with ITIL or managed service frameworks., • Relevant technical certifications (Microsoft, CompTIA, Fortinet, or similar). Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender’s store.

Job Description Company Overview: Hillwood, a Perot Company, is a premier real estate investment and development company founded on a culture of integrity, respect, excellence and teamwork. The company is a full-service real estate developer, investor and advisor focused on developing opportunities for investors, partners and communities around the world. See additional details at . Position Summary: Hillwood IT is seeking a highly skilled IT End User Computing Engineer to join our dynamic and growing team in Dallas, TX. The End User Computing Engineer will play a primary role in the management and oversight of Hillwood’s Intune/Microsoft Endpoint environment by providing platform administration, integration, maintenance and operations skills. They will also be responsible for performing daily administration, issue resolution and troubleshooting. The ideal candidate brings strong technical expertise, excellent troubleshooting and communication skills, and a collaborative mindset along with a passion for delivering a secure, modern, and reliable digital workspace experience for Hillwood employees and customers. Responsibilities: Endpoint Administration and Device Lifecycle: • Manage endpoint devices via Azure Intune to ensure that all devices are updated with the appropriate configuration and security policies., • Lead the design, packaging, testing, and deployment of line‑of‑business and third‑party apps via Intune; maintain app catalogs and deployment rings., • Create robust monitoring and reporting: device compliance, patch coverage, app success, enrollment trends, and risk/health dashboards; leverage KQL/Log Analytics where applicable., • Provide Tier 2 (second level) support for the End User Support team. Provide outstanding customer support to the End Users and End User Support team., • Manage cases with Microsoft support and other vendors to drive solutions to technical issues., • Expert-level knowledge of Windows Autopilot, Configuration Profiles/Settings Catalog, Proactive Remediations, WinGet/Win32 app packaging, update rings, and Defender for Endpoint integration., • Strong proficiency in PowerShell for automation, packaging, and reporting; familiarity with KQL and Log Analytics for endpoint performance and health analytics., • Solid understanding of Microsoft Entra ID, on‑prem Active Directory, Group Policy design principles, and modern identity‑based management., • Demonstrated experience developing operational runbooks, change plans, and stakeholder communications aligned to ITSM processes., • Strong understanding of device lifecycle management, modern endpoint deployment practices, and digital workspace best practices., • Proven ability to manage multiple projects simultaneously, work independently, and deliver tasks on time., • Strong analytical skills with the ability to understand complex issues and drive them to resolution., • Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent experience., • Minimum 6 years of related IT experience, or 12 years of experience in lieu of a degree., • 5–7+ years of experience in endpoint engineering or administration, including at least 3 years of hands‑on Intune/Microsoft Endpoint Manager experience in an enterprise environment., • Minimum of 4 years of experience with Microsoft Intune management methodologies, including security configuration, application management, policy creation and management, and service health/monitoring., • Experience with Group Policies and Active Directory/Entra., • Experience managing Defender security policies., • Exposure to macOS management (Jamf or Intune for macOS) and mobile device and app protection policies for iOS/Android., • Experience with a patch management solution such as Ninja., • Ability to maintain a professional appearance and adhere to Hillwood’s office and dress code standards. Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #CORP

Job DescriptionOverviewThe IT Operations Support Specialist (Level 1) provides frontline technical support for Cavender’s retail stores, distribution centers, and corporate users. This role serves as the first point of contact for IT support requests and focuses on incident intake, scripted troubleshooting, and resolution of common technical issues. Level 1 support follows established procedures and knowledge base documentation to restore service quickly while delivering excellent customer service. Incidents requiring advanced troubleshooting, cross-system analysis, infrastructure investigation, or configuration changes are escalated to Level 2 or Level 3 support teams.Duties and Responsibilities • Support the “Cavender’s Culture” and drive the Mission, Vision and Values, • Serve as the first point of contact for IT support requests from stores, corporate offices, and distribution centers, • Log and manage incidents and service requests using the ServiceNow ITSM platform, • Perform scripted troubleshooting using established procedures and knowledge base documentation, • Resolve common technical issues related to Microsoft 365 applications including Outlook, Teams, and SharePoint, • Support password resets, account unlocks, and basic identity management tasks within Active Directory and Azure Active Directory (Entra ID), • Provide basic support for endpoint devices including laptops, desktops, printers, and mobile devices, • Assist with device setup, imaging, and onboarding for new employees, • Document incidents, troubleshooting steps, and resolutions accurately within the ticketing system, • Escalate incidents requiring advanced troubleshooting, infrastructure analysis, or configuration changes to Level 2 support teams, • Ensure escalated incidents include clear documentation of symptoms, troubleshooting steps, and business impact, • Assist with maintaining internal knowledge base documentation and troubleshooting guides, • Coordinate with operations teams during store technology incidents or outages, • Participate in IT training and knowledge development across Cavender’s technology platforms, • Support after-hours maintenance windows, on-call rotations, and critical business events when requiredQualifications and Requirements, • Associate or Bachelor’s degree in Information Technology or equivalent experience, • 1–2 years of experience in a help desk, service desk, or technical support role preferred, • Basic understanding of Windows operating systems and endpoint troubleshooting, • Familiarity with Microsoft 365 applications, • Familiarity with ticketing systems such as ServiceNow or similar ITSM platforms, • Strong customer service and communication skills, • Ability to manage multiple support requests in a fast-paced environment, • Strong documentation and problem-solving skills, • Ability to participate in on-call rotations and occasional after-hours support, • Based in DFW, Houston, or Austin metropolitan areasPreferred Skills, • Experience supporting POS systems or retail technology environments., • Exposure to Active Directory, Azure AD (Entra ID), or endpoint management platforms., • Basic networking knowledge including Wi-Fi connectivity and VPN troubleshooting., • Entry-level technical certifications such as CompTIA A+, Network+, or similar. Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender’s store.

Job DescriptionSalary: $17-$22/hour DOE Job Description Job Title: Support Engineer I (Tier 1 Support Technician)- Bilingual (Spanish/English) Location: Dallas, Texas (On-Site only local candidates will be considered) Employment Type: Full-Time About K3 Technology K3 Technology is a leading IT services company dedicated to helping medium to large-sized businesses overcome IT challenges. We provide comprehensive managed servicesfrom end-user support and cloud migrations to disaster recovery and strategic planningallowing our clients to concentrate on their core business operations. As a cloud-centric organization with deep expertise in developing custom solutions, we integrate and optimize systems to create unified data-sharing environments and robust BI/analytics platforms. Our success is built on a commitment to our employees. We provide the tools, training, and support necessary for professional growth and maintain a culture based on transparency, communication, and accountability. Position Summary We are seeking a dedicated bilingual (English/Spanish) professional who blends the customer service excellence of a Tier 1 Support Technician with the technical expertise of a Support Engineer. In this on-site role, you will be the first point of contact for our clientstriaging tickets, handling service requests, and resolving both basic and advanced IT issues. Your high emotional IQ and sense of ownership will be key in delivering the white-glove support our clients expect. Key Responsibilities Tier 1 Responsibilities: • Ticket Triage: Categorize, prioritize, and assign incoming support tickets to the appropriate teams based on urgency., • Service Request Fulfillment: Address common requests such as password resets, account unlocks, software installations, and peripheral setups., • Incident Resolution: Troubleshoot basic issuesincluding email delivery problems, printer issues, and network connectivity challengesusing predefined processes; escalate unresolved issues after 30 minutes., • Customer Interaction: Communicate clearly and professionally with clients, providing timely updates and ensuring high levels of satisfaction., • Advanced Troubleshooting: Resolve more complex issues related to Active Directory, Office 365, workstation/laptop hardware/software, and broader network/infrastructure challenges., • Onboarding & Provisioning: Set up new employees by provisioning user accounts, configuring workstations, and assigning appropriate permissions., • System Maintenance: Keep documentation up to date by creating and updating SOPs, knowledge bases, and environment records (e.g., passwords, vendor contacts)., • Process Improvement: Evaluate system performance and support processes, recommending improvements or automations where feasible., • Remote Monitoring: Operate our Remote Management and Monitoring System to proactively identify and resolve issues, collaborating with team members as needed. Qualifications • Experience: Prior IT support experience is required; previous work in an MSP environment is highly desirable., • Technical Skills: Solid troubleshooting skills with experience in MS Windows (and Windows Server), Office 365,MacOS, and networking. Familiarity with remote management tools and backup solutions (e.g., Veeam, Dropsuite) is beneficial., • NOTE: MacOS Troubleshooting experience and skills are a must!, • Soft Skills: Exceptional problem-solving, customer service, and conflict-management skills, along with a high emotional IQ and a strong sense of ownership., • Adaptability: Ability to thrive in a fast-paced, on-site environment with shifting priorities., • Certifications: Relevant certifications (e.g., Apple, CompTIA A+, Microsoft certifications) are a plus. What We Offer • Competitive Benefits:, • 401(k) with up to 3.5% match, • Generous PTO and paid holidays, • Paid training, certifications, and ongoing professional development Culture & Growth: Tier 1 support roles typically range from approximately $17-$22 per hour DOE. Our compensation is competitive and will be based on your experience and qualifications. How to Apply If youre ready to bring your technical expertise and passion for exceptional customer service to an innovative team, please visit to apply. K3 Technology is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionSalary: $65K to $90K per year DOE Job Title: Service Delivery Engineer (Tier 3 Engineer) Location: Dallas, Texas (On-Site local candidates only) Employment Type: Full-Time About K3 Technology K3 Technology is a leading IT services company dedicated to helping medium to large-sized businesses overcome IT challenges. We deliver comprehensive managed servicesfrom end-user support and cloud migrations to disaster recovery and strategic planningallowing our clients to focus on their core operations. With deep expertise in developing custom solutions and optimizing systems for unified data sharing, we empower our clients with innovative IT support that drives business success. Our employee-centric culture means we invest in our people with the tools, training, and support needed for professional growth. We foster a transparent, communicative, and accountable work environment where every team member is valued. Position Summary As a Service Delivery Engineer (Tier 3 Engineer), you are a critical member of our IT team. You specialize in resolving the most complex technical challenges and ensuring the seamless operation of our clients critical infrastructure. You will manage high-priority incidentsincluding network and server outages, advanced configuration issues, and security eventsacting as the final point of escalation for our support desk. In addition, you will serve as the Primary Engineer for assigned clients, developing a deep understanding of their environments, providing proactive recommendations, and assisting with long-term IT roadmaps. You will also mentor Tier 1 and Tier 2 team members, document recurring issues, and drive continuous improvements across the team. Key Contributions • Resolve escalated technical issues with precision and efficiency, minimizing downtime., • Serve as a trusted advisor to assigned clients, driving IT strategy and innovation., • Mentor and guide Tier 1 and Tier 2 technicians through advanced troubleshooting., • Contribute to strategic projects such as system upgrades, cloud migrations, and infrastructure optimization., • Proactively optimize client environments to reduce recurring incidents and streamline service delivery., • Advanced Incident Resolution:, • Diagnose and resolve critical network routing issues affecting multi-site connectivity with detailed firewall rule analysis and reconfiguration., • Restore functionality for a crashed domain controller server and implement long-term preventive measures., • High-Priority Network & Server Outages:, • Respond swiftly to server outages by restarting and reconfiguring services, documenting root causes for future prevention., • Troubleshoot remote worker VPN access failures caused by misconfigured firewall rules, ensuring secure and reliable connectivity., • Security Incidents:, • Investigate and respond to potential security threats (e.g., Huntress alerts for ransomware) and perform post-mortem analyses to implement preventive measures., • Resolve escalated MFA enrollment issues for high-level executives to ensure compliance without disruption., • Primary Engineer Responsibilities:, • Audit client environments (e.g., Active Directory cleanup, asset inventory reviews) to enhance security and efficiency., • Develop and maintain long-term IT roadmaps, aligning infrastructure improvements with client business objectives., • Mentorship & Knowledge Sharing:, • Guide Tier 2 technicians through complex troubleshooting scenarios and document recurring issues to enhance the knowledge base., • Project Contributions:, • Assist in migrations (e.g., on-premise file server to SharePoint) and coordinate with teams to ensure seamless transitions., • Implement network improvements (e.g., VLAN configurations) in collaboration with the NOC team Technical Environment & Tools • Core Systems: HaloPSA, NinjaRMM, Sonicwall, and advanced networking tools, • Scripting & Automation: Advanced troubleshooting often involves PowerShell scripting, • Experience: Extensive IT support experience is required; experience in an MSP environment is highly desirable., • Technical Skills: Advanced troubleshooting across multi-platform environments (e.g., Windows, Office 365, MacOS, and complex network configurations). Deep knowledge of server and network infrastructure is essential., • Soft Skills: Exceptional problem-solving, analytical, and communication skills; high emotional IQ and a strong sense of ownership., • Adaptability: Proven ability to manage high-pressure situations and shifting priorities in an on-site environment., • Competitive Benefits:, • 401(k) with up to 3.5% match, • Generous PTO and paid holidays, • Paid training, certifications, and ongoing professional development, • A dog-friendly, supportive on-site workspace, • Culture & Growth:, • A transparent, communicative work environment with an open-door policy, • Significant opportunities for career advancement and professional growth, • A dynamic team dedicated to excellence in IT support If youre ready to tackle the most challenging technical issues and drive innovation in IT support, please visit to apply and view the full job description. K3 Technology is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Job Title: Entry-Level Help Desk and PC System Support Technician Location: Dallas, TX Job Type: Full-Time Job Summary: We are looking for a motivated and customer-focused Help Desk and PC System Support Technician to join our IT team. This entry-level role is ideal for candidates with a passion for technology, troubleshooting, and providing excellent user support. The successful candidate will be responsible for assisting end-users with IT issues, maintaining computer systems, and ensuring smooth day-to-day operations of company devices and applications. Key Responsibilities: • Provide first-level technical support for hardware, software, and network issues via phone, email, or in person., • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals., • Install, configure, and update Windows and macOS operating systems, as well as company-approved software applications., • Assist with setting up new user accounts, email configurations, and access permissions in Active Directory and other systems., • Support network connectivity, including Wi-Fi, VPN, and basic troubleshooting of routers and switches., • Document and track support tickets, resolutions, and common troubleshooting steps using a ticketing system., • Perform routine maintenance, updates, and security patches for IT systems., • Assist in IT asset management, including inventory tracking of computers and accessories., • Provide guidance and training to end-users on best IT practices and security awareness., • Escalate unresolved issues to senior IT staff or external vendors as needed. Required Qualifications: • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)., • Experience with ticketing systems like Atera, ServiceNow, Zendesk, or Jira., • Basic knowledge of Windows and macOS operating systems., • Understanding of Microsoft Office 365 applications and troubleshooting., • Familiarity with Active Directory, user account management, and password resets., • Strong problem-solving skills and ability to diagnose technical issues., • Good communication skills with the ability to explain technical concepts to non-technical users., • Willingness to learn and adapt in a fast-paced IT environment. Preferred Qualifications: • CompTIA A+, ITIL, or other relevant IT certifications., • Experience with ticketing systems like ServiceNow, Zendesk, or Jira., • Basic networking knowledge (TCP/IP, DNS, DHCP, VPN)., • Previous experience in a help desk or IT support role (internship or part-time acceptable). What We Offer: • Competitive salary and benefits package., • Opportunities for training and career growth., • A collaborative and supportive team environment., • Hands-on experience with various IT technologies and systems. If you are eager to kick-start your IT career and gain hands-on experience in a dynamic work environment, we encourage you to apply! How to Apply: Submit your resume and a brief cover letter explaining your interest in the position.

Job Description Job Title: (Bilingual - Spanish) Help Desk and PC System Support Technician Location: Dallas, TX Job Type: Full-Time Job Summary: We are looking for a motivated and customer-focused Help Desk and PC System Support Technician to join our IT team. This role is ideal for candidates with a passion for technology, troubleshooting, and providing excellent user support. The successful candidate will be responsible for assisting end-users with IT issues, maintaining computer systems, and ensuring smooth day-to-day operations of company devices and applications. Key Responsibilities: • Provide first-level technical support for hardware, software, and network issues via phone, email, or in person., • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals., • Install, configure, and update Windows and macOS operating systems, as well as company-approved software applications., • Assist with setting up new user accounts, email configurations, and access permissions in Active Directory and other systems., • Support network connectivity, including Wi-Fi, VPN, and basic troubleshooting of routers and switches., • Document and track support tickets, resolutions, and common troubleshooting steps using a ticketing system., • Perform routine maintenance, updates, and security patches for IT systems., • Assist in IT asset management, including inventory tracking of computers and accessories., • Provide guidance and training to end-users on best IT practices and security awareness., • Escalate unresolved issues to senior IT staff or external vendors as needed. Required Qualifications: • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)., • Experience with ticketing systems like Atera, ServiceNow, Zendesk, or Jira., • Basic knowledge of Windows and macOS operating systems., • Understanding of Microsoft Office 365 applications and troubleshooting., • Familiarity with Active Directory, user account management, and password resets., • Strong problem-solving skills and ability to diagnose technical issues., • Good communication skills with the ability to explain technical concepts to non-technical users., • Willingness to learn and adapt in a fast-paced IT environment. Preferred Qualifications: • CompTIA A+, ITIL, or other relevant IT certifications., • Experience with ticketing systems like ServiceNow, Zendesk, or Jira., • Basic networking knowledge (TCP/IP, DNS, DHCP, VPN)., • Previous experience in a help desk or IT support role (internship or part-time acceptable). What We Offer: • Competitive salary and benefits package., • Opportunities for training and career growth., • A collaborative and supportive team environment., • Hands-on experience with various IT technologies and systems. If you are eager to kick-start your IT career and gain hands-on experience in a dynamic work environment, we encourage you to apply! How to Apply: Submit your resume and a brief cover letter explaining your interest in the position.

Job Description Introduction The Technical Support Specialist provides 1st & 2nd line IT support across the organization via the ServiceNow ITSM platform, email, phone and in-person walk-up cases in our Dallas, TX office. This role is a hybrid role with occasional work from home days and limited travel to our office locations across the US. Location: 5910 N Central Expressway Suite 500 Dallas, TX 75206 As the public face of the IT support team, you will ensure high quality support is provided to all users and departments within Amwins and that all incidents/problems are recorded and managed in the Service Desk system. You will inform the Technical Support Manager or wider IT leadership team of any incidents and/or problems (internal and external) that may impact the business. Responsibilities • Monitor the service desk platform, identify and set the priority level of all requests/tickets received and resolve issues or reallocate to wider teams where applicable. This includes, but is not limited to:, • Assisting with the configuration of all PCs & laptops used within the group., • All printers used within the group., • Mobile devices within the group (including mobile device management via Intune)., • Provide basic in-house training to staff in relation to Microsoft Office programs and other supported bespoke software/applications as and when required., • Engage in the procurement of IT hardware, software, consumables and telecoms equipment, in accordance with the corporate procurement policy and working alongside the IT Asset team and IT Asset Manager., • Provide 1st & 2nd line IT support to all users, ensuring a good to outstanding level of support from initial incident acknowledgement through to resolution., • Report any incidents/service impact issues that could impact the business to the Technology Support Manager., • Ensure daily administrative duties (updating tickets, following up on logged cases, escalating where appropriate) of the service desk are completed., • Ensure IT support projects, tasks and assignments are carried out in a professional and timely manner., • Utilise the service desk system to effectively log the nature of support queries, manage workload and prioritise support cases according to Service Level Agreements (SLAs) set by the IT leadership team., • Promote the use of IT tools within the business, allowing staff to work more effectively., • Undertake project work on occasions, and plan and deliver solutions in a timely manner., • Manage on-site hardware, such as MFDs (printers), including troubleshooting and toner replacement as well as meeting rooms/internal events equipment., • Ensure that all office hardware is maintained to a good working standard. Knowledge/Skills/Qualifications • Advanced knowledge of Microsoft Office 365, including Exchange, Intune and Entra., • Knowledge and experience of Active Directory Users and Computers., • Knowledge and familiarity of networking, including DHCP, TCP/IP, DNS, IP addressing, network protocols and the ability to diagnose and resolve such issues., • Knowledge and background of IT helpdesk/support and working with technology., • Experience of working in an office, providing both in-person and remote support to staff., • Exposure to meeting room and event support, including Crestron and Logitech hardware and Microsoft Teams/Zoom/Google software., • Maintain documentation of IT systems and procedures, alongside the IT Service Desk team., • Identify the root cause of issues and recommend appropriate solutions in line with the IT Acceptable Use Policy, while being mindful of the user being supported., • Demonstrated experience of Insurance industry (desirable, but not essential)., • Ability to work on your own and within a team., • Project-based skills (ITIL, desirable, but not essential)., • Excellent communication skills and the ability to communicate technical information clearly and effectively to users with varying levels of technical expertise., • Experience providing support to executives and senior leaders, remaining calm and professional in a fast-paced environment., • Customer-centric, with attention to detail., • Experienced in "hands on" maintenance of hardware, including repairs (beneficial, but not essential)., • Willingness to travel to other offices Supported Programs/Software/Applications • Microsoft 365 apps (including, but not limited to: Outlook, Teams, Power Platform, Exchange, Word, PowerPoint, Excel, OneDrive), • Intune (Mobile Device Management), • Entra, • SharePoint, • Intune Company Portal, • VPN (GlobalProtect), • ServiceNow ITSM platform, • Crestron/Logitech/Neat meeting room equipment, • Windows OS (Windows 10, 11), • Citrix, • Aternity (asset monitoring), • Insurance systems: IMR, GlobalXB, PPL, UniQuote)

Job Description IT End User Services & Desktop Support Engineer OverviewThe Texas Stock Exchange (TXSE) is seeking an IT professional to provide in-office end-user and desktop engineering support at its Dallas headquarters. This role requires broad technical skills, strong customer service focus, and the ability to maintain a secure and reliable technology environment in a fast-paced, regulated financial setting. Responsibilities • Providing in-person end-user and desktop support, resolving incidents in line with ITIL practices and escalating to Engineering or Development teams when appropriate., • Administering Microsoft Entra ID, Active Directory, Exchange Online, and Microsoft 365 to maintain secure and reliable access to business systems., • Managing endpoint environments with Intune, SCCM, and Jamf, including provisioning, compliance enforcement, patching, and application deployment., • Supporting operating systems and hardware across Windows, macOS, and mobile platforms (with macOS and Linux learnable on the job)., • Leveraging automation (PowerShell, Microsoft Graph API, and related tools) to reduce manual effort, streamline provisioning, and improve overall operational efficiency., • Documenting and refining support processes to improve service quality and reduce recurring issues., • Applying and enforcing security standards (MFA, conditional access, endpoint protection), monitoring system health and performance, and providing reporting and recommendations to maintain stability and resiliency.Required Skills, • Bachelor’s degree required; Computer Science, Information Systems, or related field preferred., • 5+ years of IT support experience in enterprise environments, with strong knowledge of Windows OS and hardware; ability to learn macOS and Linux., • Experience with Microsoft Entra ID, Active Directory, Exchange Online, and Microsoft 365., • Proficiency with PowerShell and Microsoft Graph API for orchestration and automation of account and service provisioning, with familiarity in code versioning and change control processes., • Hands-on experience with endpoint management and ITSM platforms (Intune, Jamf, SCCM, Jira Service Management or similar)., • Strong communication skills with proven ability to support users onsite., • Ability to lift and move IT equipment up to 50 lbs.Beneficial Skills, • Experience with virtualization and desktop delivery platforms (VMware, Hyper-V, Citrix, Azure Virtual Desktop, AWS)., • Scripting and automation beyond core requirements (Python, Ansible, Terraform, or similar)., • Experience with voice, video, and collaboration platforms (Zoom, Microsoft Teams, or similar)., • Knowledge of software packaging, scripted installations, and deployments., • Experience running technology product initiatives, including evaluations, requirements gathering, business case development, and full project delivery., • Chocolatey Software Packages, • Certifications such as A+, MCP, MCSE, CCNA, RHCSA (or equivalent).

Job DescriptionNetwork Administrator & IT Support Specialist Location: Grand Prairie, TX (Traders Village) Traders Village—the largest weekend marketplace and entertainment destination in Texas—is hiring a Network Administrator & IT Support Specialist. This is a hands-on role that blends network and systems administration with direct IT support for our staff and operations across Grand Prairie, Houston, San Antonio, and Western Playland in Sunland Park, NM. We’re looking for someone who can keep a complex multi-site environment stable while also jumping in to solve end-user problems. If you’re equally comfortable configuring switches and calming down a frazzled cashier with a broken POS, this job is for you.What You’ll Do • Maintain and monitor switches, access points, and multi-site network connectivity (fiber, copper, wireless, VPN tunnels)., • Administer Windows Server 2025, Active Directory (hybrid with Microsoft 365), and Hyper-V virtual environments., • Manage Microsoft 365 services: Exchange Online, SharePoint, Teams., • Provide front-line IT support for staff, including POS systems used for tolls, food, and rides., • Install, configure, and troubleshoot desktops, laptops, printers, and peripherals., • Create and maintain IT documentation, manage hardware/software inventory, and assist with procurement., • Provide on-site weekend support during business operations.What We’re Looking For, • Minimum 3 years proven experience in network administration + helpdesk support., • Strong skills with Windows Server, Active Directory, Hyper-V, and Microsoft 365., • Solid understanding of TCP/IP, DNS, DHCP, VPNs, and hands-on with Ubiquiti gear., • Experience with POS systems a plus., • Strong troubleshooting ability and clear, customer-friendly communication., • Ability to balance multiple priorities, work independently, and travel occasionally to other sites., • Associate’s or Bachelor’s degree in IT (or equivalent experience)., • Must be able to work weekends regularly.Why Join Traders Village?, • Be part of a small, dedicated IT team supporting a unique, fast-paced business that combines flea markets, food, rides, and entertainment., • Opportunity to work across multiple disciplines: network infrastructure, servers, cloud, and end-user support., • Competitive pay and benefits., • A role where your work directly keeps our business running every weekend. Powered by JazzHR FDRHcPMaC5

Job Description Now Hiring a IT Supervisor in Irving, TX. If you have LAN/WAN experience apply today! Job Purpose:Assist IT Manager in a fast pace environment configuring and maintaining System and Network Infrastructures. Provide 2nd and 3rd level support as needed. Assist or lead projects. Pay: $47,500K Schedule: TBD Benefits: Medical, Dental, AD&D, Merit Pay Essential Duties and Responsibilities: • Install, configure, and maintain Windows based workstations, handheld devices, and servers., • Provide support to Autonomous Guided Vehicles (AGV)., • Configure and monitor network infrastructure, equipment, devices., • Setup and maintain user accounts within an enterprise environment., • Setup and implement RF and wireless devices., • Setup and troubleshoot various printer technologies., • Setup and maintain phones, both desk and cell., • Perform and/or oversee software installation, and upgrades., • Maintain site licenses for departments and facilities., • Troubleshoot networks, systems, and applications issues to identify and any issues that may interrupt operations., • Develop various training materials, SOPs, Run Books and instruction sheets for IT related items., • Communicate with operations and leadership any issues that arise, provide solutions, and implement preventive measures., • Establish and perform maintenance programs following company and manufacturer standards., • Maintain confidentiality with regard to the information being processed, stored, or accessed by the network., • Document network problems and resolutions for future reference., • Other duties as assigned., • Travel may be required. Qualifications: • Strong in Windows OS and Office applications., • Have experience with network technologies such as switches, routers, access points, etc., • 4+ years of experience in the IT field with working knowledge of Windows server, Active Directory, and Exchange., • Strong written and oral communication skills, particularly the ability to explain technical concept in non-technical terms., • Ability to work independently or as part of a team to achieve common goals., • Strong analytical and technical ability to solve complex problems., • Strong organizational skills needed. Strong customer service and interpersonal skills required., • Knowledge of Linux is a plus., • Warehouse experience and warehouse IT experience is a plus., • Logistics understanding and technology related to logistics within a warehouse environment is a plus., • Past work or understanding the process of AGV's is a plus. Work Environment: • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • Ability to work in a distribution center environment with a variation of temperatures and heights., • Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • Lifting up to 50 lbs., • Sitting at a computer for long periods of time. Business Continuity Plan • Knowledge of SQL, VM Server Setup, prepare DC for System failover, working with operations to complete failover with minimal impact to operations., • Document plans for the turnover and need to be followed step-by-step., • Creating daily store orders through portal, • Bi-yearly training and testing in sandbox to make sure you are prepared, • Requires a level head in a stressful environment and quick response to minimize impact to the DC and operations Scheduling Requirement: Weekend hours is a must and holidays may be required. Some travel is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDigital Forensic AnalystEmployment Type: Full-Time, Mid-LevelDepartment: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Perform forensic data collection and basic forensic analysis in both on-site and remote capacity- Coordinate directly with legal teams/client IT departments to understand project scope- Maintain forensic tool set by staying current on version updates and new options in the market- Work closely with project management and other team members on completing complex projects in a fast pace, deadline-driven environment- Assist in developing, documenting, and refining procedures to accomplish discovery process requirements- Manage all chain of custody best practices associated with the rules of evidence- Consistently adhere to standard operating procedures- Perform quality checks on work products prior to delivering to the client- Complete additional duties assigned by the manager including general IT functions Qualifications:- Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering- 1+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level- Experience using industry standard forensic tools such as:- EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption- Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner- Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients- Ability to work extended hours when necessary to ensure client deadlines are met- Ability to demonstrate superior organizational skills with acute attention to detail- Must be willing to travel regularly on short notice; must have a valid passport for occasional international travel- Must be an energetic self-starter who can work within a team environment but also independently as the situation requires- Ability to document forensic workflows based on sound industry practice- Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events- Strong troubleshooting skills coupled with the ability to solve on the fly to solve complex problems Ideally, you will also have:- Understanding of the electronic discovery reference model (EDRM)- Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.)- General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.)- Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use- Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory- Experience with scripting, programming/coding, and database languages (SQL, VB, HTML, Access) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: Forensic AnalystEmployment Type: Full-Time, Mid-LevelDepartment: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Perform forensic data collection and basic forensic analysis in both on-site and remote capacity- Coordinate directly with legal teams/client IT departments to understand project scope- Maintain forensic tool set by staying current on version updates and new options in the market- Work closely with project management and other team members on completing complex projects in a fast pace, deadline-driven environment- Assist in developing, documenting, and refining procedures to accomplish discovery process requirements- Manage all chain of custody best practices associated with the rules of evidence- Consistently adhere to standard operating procedures- Perform quality checks on work products prior to delivering to the client- Complete additional duties assigned by the manager including general IT functions Qualifications:- Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering- 1+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level- Experience using industry standard forensic tools such as:- EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption- Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner- Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients- Ability to work extended hours when necessary to ensure client deadlines are met- Ability to demonstrate superior organizational skills with acute attention to detail- Must be willing to travel regularly on short notice; must have a valid passport for occasional international travel- Must be an energetic self-starter who can work within a team environment but also independently as the situation requires- Ability to document forensic workflows based on sound industry practice- Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events- Strong troubleshooting skills coupled with the ability to solve on the fly to solve complex problems Ideally, you will also have:- Understanding of the electronic discovery reference model (EDRM)- Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.)- General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.)- Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use- Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory- Experience with scripting, programming/coding, and database languages (SQL, VB, HTML, Access) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Summary Our client is a leading and established IT Solutions Firm in the Arlington, TX area that is seeking a professional Senior Systems Engineer to join their team. This position will consult, design, and implement IT advanced solutions. This position will also troubleshoot complex problems and mentor junior team members while being on a specific track towards CIO level consultancy. As an IT organization, they work on the latest technology from the top IT solution manufacturers and bring those technologies to solve their clients’ challenges and help them find strategic direction. If you are seeking to advance your career in a big way, then this just might be the opportunity that you've been seeking. This is truly a unique role for the right person. If you have strong engineering experience and desire to train under the direct mentorship of a CIO and guided interaction with an experienced CEO, this is a great opportunity. Learn more about ROI, risk management, and strategic planning. Stay ahead of the technology curve and keep your skills relevant while sharpening your business acumen. Duties & Responsibilities • Project Management, • System Design, • Working with technology vendors, • Consulting and deployment of server and network solutions., • Client Strategical Plan Development, • Advanced diagnostic and remediation of server and network solutions., • Write clear and concise documentation and instructions., • Ability to manage and prioritize multiple tasks in fast paced environment., • Participate in on-call rotation., • Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, Exchange, RDS, SQL, IIS …), • Experience with cloud technologies (Azure, O365, AWS, Google, G-Suite …), • Experience with diagnostic, repair and installation of server and network systems., • In-depth working knowledge of virtualization including VMWare, Nutanix, SANS and clustering., • In-depth knowledge of networking technologies including TCP/IP, VLANS, routing, switches, firewalls, DNS, VPN, and VoIP. (Cisco, Fortinet, Sonicwall), • Working knowledge of security policies and NIST controls., • Mastery and certified in one or more of the following:, • Microsoft Servers, Fortinet, Cisco, VMWare, Nutanix, Windows Server, Storage Networking, • Education: Bachelor’s degree required, • Experience: 5+ Years systems design, administration, installation, and troubleshooting, • Preferred Certifications:, • MCSA Server or MCSE, • Cisco, • Fortinet, • VMWare, • Nutanix

Job Description Summary Our client is a leading and established IT Solutions Firm in the Arlington, TX area that is seeking a professional Senior Systems Engineer to join their team. This position will consult, design, and implement IT advanced solutions. This position will also troubleshoot complex problems and mentor junior team members while being on a specific track towards CIO level consultancy. As an IT organization, they work on the latest technology from the top IT solution manufacturers and bring those technologies to solve their clients challenges and help them find strategic direction.If you are seeking to advance your career in a big way, then this just might be the opportunity that you've been seeking. This is truly a unique role for the right person. If you have strong engineering experience and desire to train under the direct mentorship of a CIO and guided interaction with an experienced CEO, this is a great opportunity. Learn more about ROI, risk management, and strategic planning. Stay ahead of the technology curve and keep your skills relevant while sharpening your business acumen. Duties & Responsibilities • Project Management, • System Design, • Working with technology vendors, • Consulting and deployment of server and network solutions., • Client Strategical Plan Development, • Advanced diagnostic and remediation of server and network solutions., • Write clear and concise documentation and instructions., • Ability to manage and prioritize multiple tasks in fast paced environment., • Participate in on-call rotation., • Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, Exchange, RDS, SQL, IIS ), • Experience with cloud technologies (Azure, O365, AWS, Google, G-Suite ), • Experience with diagnostic, repair and installation of server and network systems., • In-depth working knowledge of virtualization including VMWare, Nutanix, SANS and clustering., • In-depth knowledge of networking technologies including TCP/IP, VLANS, routing, switches, firewalls, DNS, VPN, and VoIP. (Cisco, Fortinet, Sonicwall), • Working knowledge of security policies and NIST controls., • Mastery and certified in one or more of the following:, • Microsoft Servers, Fortinet, Cisco, VMWare, Nutanix, Windows Server, Storage Networking, • Education:Bachelors degree required, • Experience: 5+ Years systems design, administration, installation, and troubleshooting, • Preferred Certifications:, • MCSA Server or MCSE, • Cisco, • Fortinet, • VMWare, • NutanixEmployment Type: Full time Location: Dallas, TX

Job DescriptionSNP is a software company that solves complex business problems for enterprise customers worldwide. With more than 10,000 successful outcomes globally, SNP’s CrystalBridge, a data excellence platform, together with SNP’s BLUEFIELD methodology, has fast-tracked some of the world’s largest and most complex enterprise acquisitions, divestitures, data transformations, and SAP S/4HANA migrations. SNP’s CrystalBridge accelerates SAP landscape separations, consolidations, harmonization, data integration, and selective data migration using an iterative refinement process that delivers high-quality testing cycles and minimized risk with near-zero downtime. Certified by SAP and with product attestations by independent auditors PWC and EY, SNP offers the highest level of assurance in IT transformation projects. It has offices, training, and delivery centers throughout EMEA, NA, LATAM, and APAC regions. We are seeking a highly skilled and experienced IT Administrator to join our dynamic legal team. The ideal candidate will provide IT advice and support to our business units, ensuring compliance with all applicable laws and regulations. This role requires a good understanding of the IT industry, excellent communication skills, and the ability to manage complex IT matters. The IT Administrator is responsible for: • Support of internal communication solutions, notebooks, peripherals and mobile devices., • User and authorization management at Active Directory., • Troubleshooting hardware and software including network, computers, operating systems and user software., • Going into the office to maintain and ship out equipment, • Ability and experience in providing IT support to a remote workforce - Microsoft Windows operating systems, Apple MAC, software applications as well as telephony and conference systems (Skype4Business/Teams) based on service level management processes., • Setting up client workplaces., • Installation and configuration of Client systems using standardized processes., • Management of hardware, software, assets and access as well as the procurement of IT components., • Development of concepts and documentation for the further development of our IT infrastructure and for the optimization of services., • Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk., • Assists users with computer issues remotely or in-person., • Troubleshoots and resolves all problems encountered with end user hardware and software., • Conducts technology training for new users., • Provides support to the Technology team., • Conducts briefings and demonstrations for users to enhance system productivity., • Assists in the development of training coursework and materials., • Maintains and expands knowledge base in area of expertise., • Attends courses to develop and keep skills and knowledge current., • Complies with continuing education requirements., • Performs routine server monitoring and performance benchmarking., • Monitors and removes viruses, spyware, and other non-authorized software., • Providing IT support for corporate meetings, corporate residency & temporary residency for corporate guests., • Be able to maintain Network & Server infrastructure, • Desktop support experience, • Understanding of Networking, • Anti-Virus knowledge, • Ticketing System experience, • Office 365 experience, • Knowledge of Microsoft Active Directory and Windows (client, server) is desirable, • Know-how in the area of virtualization (Hyper-V and VMware) is desirable, • Team player and excellent communication skills as well as a high level of service and customer focus, • Traveling readinessEducation Required:, • Associate or bachelor’s degree in Computer Technology or related field with certifications such as MCP, A+, and Network+ are preferred., • Must be located in the Dallas Fort Worth Texas area.Benefits:, • Insurance options include medical, dental, vision, life, and additional supplemental options, • 401k available with up to a 5% company match, • PTO beginning at 20 days per year and accruing with additional tenure, • Bonus potential, • 10 Paid Holidays + 4 floating holidays Powered by JazzHR Z7qqEyaPhR

Job Description The ideal candidate will excel in high-level network design and implementation, leveraging Microsoft Cloud Solutions such as Microsoft Entra ID and Intune. They will combine technical expertise with strong cross-cultural communication and presentation skills. This role requires self-directed work, leadership, and client relationship management, all aimed at driving the enterprise network infrastructure and digital workplace forward. Key Responsibilities: • Guides complex research, design, development, and implementation of new and emerging technologies, platforms, and services., • Develop product configuration guidelines, training, rollout, and implementation support for technical architecture projects., • Apply advanced skills to independently resolve complex problems not covered by existing procedures or practices., • Displays critical thinking in bringing successful resolution to high-impact, complex, and cross-functional problems., • Provide third-tier support and escalation point for all network and infrastructure functions – switching, routing, wireless, client management, On premises, hybrid, and cloud Active Directory Infrastructure, Exchange, Office 365, Intune device, and mobile device management, etc., • Design, architect, and manage network infrastructure that best supports business and cloud-first initiatives, • Collaborating with Technical Architects in network and other systems domain designs, • Lead cross-functional teams to define technical solutions, • Limited travel of 10-15% is required to support satellite offices; employees must be able to provide transportation to and from satellite offices and transport desktop-related hardware if needed., • After-hours, weekends, and holidays may be required depending on work volume, outages, and emergencies., • BS/BA in a related discipline, or advanced degree, where required, or an equivalent combination of education and experience., • Two to four years of successful experience in Information Technology., • Two to four years of working knowledge/experience of working and supporting Microsoft, Cisco and VMWare technologies Preferred Certificates / Licenses: Microsoft certifications VMWare Certifications Network Certifications Essential Job Knowledge Requires excellent customer service and organizational skills to support executives, department heads, supervisors, administrative personnel, engineers, and staff. Intermediate understanding of desktop and server software/hardware, including printer hardware, and the subsequent implementation, support, and repair. Good understanding of storage technologies like RAID, SAN and HCI. Intermediate understanding of desktop Operating Systems from Microsoft. Moderate understanding of operating systems and hardware from Apple. Ability to read/write/modify object-oriented programming and scripting technologies: PowerShell, and JavaScript. Intermediate understanding of Windows server-based Operating Systems and Linux server-based Operating Systems. Intermediate understanding of deploying Virtual machines, backup routines and Hyper-Visors. Intermediate understanding of networking protocols, topology, and troubleshooting. Intermediate understanding of technology such as Microsoft Entra ID, Active Directory, Group Policy, DNS, TCP/IP, LDAP. Intermediate to moderate understanding of modern mobile technologies and their implementation in a corporate environment. Must be completely comfortable with the support of mobile technology. Experience in video conference technology and support. Experience and knowledge in VoIP telephony. Experience with hardware systems from HPE, Dell, Cisco, Fortigate, SonicWALL, and Ubiquiti. Desired Work Traits & Skills: Must be able to work in a team environment as well as independently and have strong interpersonal skills. Must have the ability to write up policies and procedures and document the work environment clearly and concisely. Must also keep up with industry trends and stay current in technology. Benefits- As an employee of Vanderlande Logistics, benefits start on day one includes: • The starting pay range for this position is $70,000 - $110,000. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location. • Sign on bonus of $5,000., • Professional development and tuition reimbursement, • Matching 401(k), • Paid time off/company holidays

Job Description Union Technologies is reindustrializing America’s defense manufacturing base with a first-of-its-kind Factories-as-a-Stockpile™ model, integrating advanced robotics, manufacturing, and software into sovereign factory systems at scale. Headquartered in Dallas, Texas, UNION is dedicated to restoring America’s industrial strength and guaranteeing deterrence for the century ahead. We recently emerged from stealth with $50M in funding led by top-tier venture investors and strategic partners. Read more in our Press Release Why This Role Exists In defense manufacturing, system reliability and compliance are inseparable. Every deployment must uphold confidentiality, integrity, and availability under CMMC Level 2 and ITAR requirements. As a DevOps Engineer, you will design, automate, and maintain secure, high-availability infrastructure that supports mission-critical applications both on-premises and in the cloud. You’ll report to the Director of IT and collaborate closely with software engineers, QA, and security teams to ensure that every build, deployment, and runtime environment meets the highest standards for security and compliance. What You’ll Do * Design, implement, and manage Kubernetes clusters (on-prem and cloud) for secure, containerized workloads. * Build and maintain CI/CD pipelines using GitHub Actions to enable controlled, automated deployments across environments. * Develop infrastructure-as-code solutions using Ansible, Helm, and other automation tools. * Secure containers and clusters with hardened baselines (DoD STIG/FIPS) and continuous compliance scanning. * Implement logging, monitoring, and alerting across infrastructure using open-source or commercial observability stacks. * Automate image builds and vulnerability scanning in accordance with CMMC / ITAR controls. * Manage configuration drift, access control, and audit trails in line with NIST 800-171 and CMMC Level 2. * Collaborate with software, QA, and security teams to integrate DevSecOps principles throughout the SDLC. * Optimize build and deployment workflows for reliability, reproducibility, and speed in regulated environments. * Participate in on-call rotations and incident response to maintain uptime and security posture. The Tools You’ll Work With * Containerization & Orchestration: Kubernetes (on-prem and cloud), Docker, Helm, Kafka * Automation & Configuration: Ansible, Bash/Python * CI/CD & Version Control: GitHub Actions, GitHub Enterprise * Monitoring & Logging: Prometheus, Grafana, Loki, ELK / Graylog * Security & Compliance: Vault, FIPS-validated cryptography, CIS Benchmarks, STIG checklists * OS & Environments: Red Hat / Oracle Linux 9, Ubuntu 22.04, hardened images, Windows Server, Active Directory * Networking & Storage: iSCSI/NFS, reverse proxy + TLS/mTLS Required Qualifications * 4 + years of hands-on experience in DevOps, SRE, or infrastructure engineering. * Proven expertise managing Kubernetes clusters and containerized applications in production. * Strong knowledge of CI/CD pipelines using GitHub Actions or similar systems. * Proficiency in Linux administration, Bash/Python scripting, and infrastructure automation (Ansible, Terraform). * Experience securing and hardening Linux servers and container images (STIG, FIPS, CIS). * Familiarity with CMMC Level 2, NIST 800-171, or ITAR compliance requirements. * Demonstrated ability to troubleshoot complex build and deployment pipelines. * Excellent documentation, collaboration, and problem-solving skills. Preferred Qualifications * Experience managing hybrid or air-gapped Kubernetes environments. * Background in DoD-aligned infrastructure or regulated manufacturing environments. * Experience integrating security scanning tools (Trivy, Anchore, Grype) into CI/CD. * Familiarity with service mesh / mTLS (Istio, Linkerd) and secret management (Vault). * Working knowledge of Azure Government, AWS GovCloud, or equivalent environments. * Understanding of GitOps patterns and declarative infrastructure management. * Certifications such as CKA, CKAD, RHCE, or Security+ are a plus. What Success Looks Like After 12 Months * All production and staging environments are fully automated and reproducible via CI/CD. * Infrastructure baselines meet or exceed CMMC Level 2 and ITAR compliance requirements. * Container and cluster vulnerabilities are remediated within SLA targets. * Continuous monitoring and alerting provide proactive visibility into system health. * DevOps practices are adopted across teams, enabling secure, predictable, and auditable software delivery. Compensation Range: $87K - $141K

Job Description Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Public Key Infrastructure Engineer for our client in the Oil and Gas domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 6 Months Contract (Extendable) Location: Dallas, TX (In office 3 days but it could be 5 depending on the organization’s needs and company policies) Salary: $75.00/Hourly Role: Public Key Infrastructure Engineer Primary Skills: Infrastructure Role Description: The Public Key Infrastructure Engineer must have 10+ years of experience. In this role, you would be responsible for ensuring the processes and controls are developed and implemented around the Certificate Authority (CA) Management core, Active Directory and the platform authentication (Windows and Unix). You will work to develop and integrate the various tools to better automate and manage the Public Key Infrastructure at the Company and ensure auditability for management of these systems. In this role, you are expected to work cross capability with Security and infrastructure to ensure full integration and automation. Required Skills and Experience: • Working within an agile development methodology (Kanban, Scrum, etc.), • Experience with continuous delivery and deployment., • Experience assessing data protection approaches, requirements, and activities, • Understanding of cryptography, key management, masking, tokenization or other data protection technologies, • Experience utilizing and deploying encryption technologies such as TLS, PGP, PKI, and HSM, • Knowledge of system security vulnerabilities and remediation techniques, including penetration testing methods, • Principles and concepts, • Experience with high-level script languages such as Python, along with shell scripting in KSH, Bash, and PowerShell., • Knowledge and experience of network and system security solutions, concepts, and technologies., • Experience with distributed platforms such as Linux. Windows server is a plus., • Have clear and concise communication and be comfortable working with all levels in the organization, • Effective at both collaboration and negotiation with internal stakeholders., • Capable of managing and prioritizing multiple projects with competing resource requirements and timelines, • 10 years+ working in an IT Infrastructure-related role along with associated design experience. Preferred: • Background with Certificate Management tool set such as Venafi, Keyfactor or other inventory management, deployment and tracking tool set., • Knowledge and understanding of Entrust Public Certificates and process, • Demonstrated experience with server configuration management (infrastructure automation) tools (i.e. - Ansible, Puppet), • Experience supporting enterprise server hardware (Dell or HP), • Experience with Identity Management solutions such as IBM’s TIM/TAM, • Experience with IOT devices and management a plus, • Design and implement solutions for integration within client environments for various Red Hat products such as IdM (Identity Management), Satellite, RHV (Red Hat Virtualization), RHDS (Red Hat Directory Server), Ceph, etc., • AWS Cloud experience including core services EC2, S3, ALB/NLB, Lambda, RDS, • Experience of designing, optimizing and troubleshooting public cloud platforms associated with large, complex application stacks, • 3 years+ working in a PKI environment and bonus points for working with AWS public cloud environments, • AWS hands on experience of designing and managing AWS cloud solutions, • Previous experience working as either a Technical Architect, Solutions Architect, Technical Design Authority or Solutions, • Designer would be preferred Education: Bachelor’s degree/4 Yrs Degree Experience: Minimum 10+ years of experience Relocation: This position will not cover relocation expenses Travel: No Local Preferred: Yes Note: Must be able to work on a W2 basis (No C2C) Recruiter Name: Anshuman Garg Recruiter Phone: 484-331-9558 Benefits: We have various coverages and additional benefits to choose from: • Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll)., • Paid Leaves (Wherever applicable)., • Life & Disability Coverage (Upon eligibility)., • 401K Option, Education Assistance Program and more. Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-AG1 #Mastech1

Job DescriptionPOSITION SUMMARY: Installs, modifies, and makes all necessary repairs to personal computer hardware and software systems, and provides technical assistance and training to system users by performing the following duties. REGULAR DUTIES AND RESPONSIBILITIES: Inspects personal computer equipment and reads order sheet listing user requirements to prepare personal computer for installation. Installs hardware and peripheral components such as monitors, keyboards, printers, and disk drives. Loads specified software packages such as operating systems, word processing and spreadsheet programs into computer. Performs systems maintenance tasks, such as system back-ups, recovery, file maintenance, and monitors system configuration to ensure data integrity. Documents, tracks, and monitors problems to ensure a timely resolution. Responds to telephone calls, email, and personnel requests for technical support concerning systems operation. Diagnoses system hardware, software, and operator problems. Coordinates activities with other personnel in information systems group. Provides updates, status, and completion information, and problem request tracking system to manager, and/or end users via voicemail, email, or in person. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Provides end-user support for LAN- based applications. Responsible for dealing with hardware and software vendors as well as technical support issues. Handles the RMA of all computer-related equipment. Sets up and configures virtual machines through VMWare. Participates in failure and disaster recovery rehearsals using VMWare. EMPLOYEES SUPERVISED: None QUALIFICATIONS: Bachelor's degree (B.A.) from a college or university and at least 3 years’ related experience and/or training; or equivalent combination of education and experience. Minimum 1+ years of VMWare or Hyper-V experience. Strong written and verbal communication skills. Capable of working with dispersed teams. IT professional with knowledge including but not limited to: Windows Server 2012-2019, Windows 10, Windows Storage Servers, Office365 administration, VoIP, Active Directory administration, and VMWare. PHYSICAL DEMANDS: While performing the duties of this job the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee is frequently required to lift up to 50 pounds. The vision requirements include: close vision and ability to adjust focus. The physical demands of this job are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DUTIES AND RESPONSIBILITIES MAY BE ADDED, DELETED, OR CHANGED AT ANY TIME AT THE DISCRETION OF THE MANAGEMENT, FORMALLY OR INFORMALLY, EITHER VERBALLY OR IN WRITING. RSR Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, RSR Group complies with applicable state and local laws governing nondiscrimination in employment.

Job Description Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Support Specialist – Horizon VDI for our client in the Oil and Gas domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 6 Months Contract Location: Dallas, TX Salary: $60.00-$65.00/Hourly Role: Support Specialist – Horizon VDI Primary Skills: JavaScript Role Description: The Support Specialist – Horizon VDI must have 4+ years of experience. For this role, you must be a dedicated and customer-focused Support Specialist to join the team. You will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model (Level 1 to Level 3).This role will involve resolving end-user VDI issues, maintaining golden images, deploying new desktop pools, and working with application teams to ensure seamless virtual desktop functionality. As the ideal candidate, you will work closely with the infrastructure, security, and application teams to ensure optimal performance, usability, and security of the company’s virtual desktop environment. Key Responsibilities: • Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents, • Create, maintain, and update golden images for various user groups, including application packaging, patching, and configuration, • Validate and troubleshoot application functionality within VDI sessions in partnership with application owners, • Create and manage desktop pools in Horizon Administrator/Console, including both persistent and non-persistent configurations, • Perform root cause analysis for recurring issues and implement permanent fixes, • Maintain user entitlement mappings and access to appropriate VDI pools, • Monitor health system and generate reports on performance, usage, and capacity, • Test and implement updates, patches, and version upgrades to Horizon components and base images, • Collaborate with the Infrastructure team on escalations related to networking, storage, or host-level issues, • Document standard operating procedures, troubleshooting steps, and FAQs for internal knowledgebase, • Coordinate UAT testing for new images or configurations with business stakeholders, • Participate in change management and implementation planning for VDI-related initiatives, • Support onboarding and training for new users accessing the VDI environment Education: • Associate or Bachelor's degree in Computer Science, Information Technology, or a related field., • Preferred Certification(s): VMware Certified Professional – Desktop and Mobility (VCP-DTM). Required Experience: • 2+ years in IT support roles with at least 1 year supporting VDI environments, • Experience supporting VMware Horizon View (7.x or 8.x), including Connection Server, Composer, and Agent, • Experience with Windows desktop OS (Windows 10/11), Active Directory, and group policies, • Proficiency with tools like Horizon Administrator/Console, vSphere Client, and basic PowerShell scripting Preferred Experience: • 3+ years supporting end-user computing or VDI in enterprise environments, • Deep experience creating and maintaining golden images including app installs, optimizations, and Windows updates, • Familiarity with application packaging and troubleshooting app behavior in virtual environments, • Experience deploying and managing desktop pools, including automated, linked clone, or instant clone pools, • Working knowledge of FSLogix, profile redirection, and user data management, • Experience integrating VDI with multi-factor authentication, antivirus, and DLP tools, • Familiarity with Jira or similar ticketing and ITSM platforms, • Experience collaborating with infrastructure teams on networking, DNS, storage, and security configurations for VDI, • Knowledge of monitoring tools (e.g., Horizon Help Desk Tool, vRealize Operations, ControlUp), • Certifications such as VMware VCP-DTM, ITIL Foundation, or CompTIA A+ are highly desirable Skills and Competencies: • Strong analytical and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work independently and as part of a team., • Customer-oriented mindset with a focus on delivering high-quality support., • Adaptability to evolve technologies and processes. Education:Associate or Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: Minimum 4+ years of experience Relocation: This position will not cover relocation expenses Travel: No Local Preferred: Yes Note: Must be able to work on a W2 basis (No C2C) Recruiter Name: Anshuman Garg Recruiter Phone: 484-331-9558 Benefits: We have various coverages and additional benefits to choose from: • Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll)., • Paid Leaves (Wherever applicable)., • Life & Disability Coverage (Upon eligibility)., • 401K Option, Education Assistance Program and more. Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-AG1 #Mastech1

Job Description Senior Systems Engineer (Windows) About Aspira For more than 40 years, Aspira has been the market-leading provider of software and services that help public agencies protect natural and cultural resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. We share our client partners' mission: to steward resources for future generations, create opportunities for genuine enjoyment of the outdoors today, and expand access so more people can experience its benefits. Aspira is transforming its technology and service model to give agencies more capacity and insight—streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. The Ideal Candidate This role offers a senior engineer true ownership of a mission-critical hybrid Windows and AWS infrastructure in a security-focused, compliance-driven environment. It provides hands-on cloud exposure, automation responsibility, and cross-functional visibility that significantly expands long-term career value. This is an opportunity to move beyond traditional server administration into modern infrastructure engineering. Ideally, this candidate will be located in Dallas, TX with the ability to come into the office 2-3 days per week. Remote candidates within the state of Texas may be considered. This role does not offer employment visa sponsorship now or in the future and all candidates must be able to work without sponsorship now or in the future. (e.g. H1B, OPT, certain EAD's) Key Responsibilities The position is essential to maintaining operational continuity across our Microsoft infrastructure, which currently includes over 100 Windows Servers supporting mission-critical applications across both on-premises and AWS environments. The Windows server estate underpins core business systems, customer-facing applications, identity services (Active Directory / Hybrid Entra ID), IIS web infrastructure, RDS environments, and compliance-controlled workloads. Qualifications • Deep hands-on Windows Server administration (Active Directory, Group Policy, DNS, DHCP), • Strong troubleshooting of Windows infrastructure and production incidents, • PowerShell scripting for automation and system management, • Patch management and vulnerability remediation experience, • Experience operating systems in a hybrid environment (on-prem + AWS), • Identity services administration (Hybrid Entra ID / Azure AD Connect), • IIS administration and Windows-based application support, • Backup, restore, and recovery operations, • Security hardening and baseline configuration (CIS or similar), • Ability to document and follow operational procedures, • Automation, • Strong Windows Server administration (Active Directory, Group Policy, DNS, DHCP), • Experience supporting hybrid environments (on-prem + AWS), • PowerShell scripting and automation, • Patch management, vulnerability remediation, and system hardening, • IIS and Remote Desktop Services administration • Identity services (Hybrid Entra ID / Azure AD Connect, certificates, LDAP), • Backup and recovery (AWS Backup, Windows-based solutions), • Familiarity with security and compliance controls (SOC 2, PCI, vulnerability scanning), • Ability to troubleshoot complex infrastructure issues, • Basic Linux administration knowledge, • Strong problem-solving and analytical thinking, • Ability to work independently with minimal supervision, • Clear written and verbal communication, • Strong documentation and process discipline, • Ability to prioritize and manage multiple tasks, • Ownership mindset for system reliability and security, • Comfortable working cross-functionally with Security, Cloud, Network, and Application teams, • 5-9 years of extensive windows systems engineer, • Bachelor's degree strongly preferred

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. IT Infrastructure Engineer Reports to: IT Infrastructure Engineering Senior Manager FLSA Status: Full time The Company Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry. Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us. We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people. We know that business is earned – never given – and that's why we're serious about what we do. Working together, we'll co-create lasting growth by defining big visions and hammering down little details. Our resources streamline business processes and provide access to a network of teams with extensive industry experience. The Opportunity We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions. This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company. The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps. Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required. They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. Responsibilities • Engineer and maintain IT systems and infrastructure., • Create and maintain IT infrastructure roadmaps., • Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate., • Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements., • Deliver internal training or knowledge sharing sessions on infrastructure tools and processes., • Provide infrastructure impact assessments for proposed changes and new applications., • Provide technical input on RFPs and vendor selection related to infrastructure services and solutions., • Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial., • Participate in governance forums or CABs as needed to represent infrastructure interests and risks., • Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk., • Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration., • Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution., • Identify and mitigate potential risks and issues related to the onboarding and transition process., • Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures., • Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications., • Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations., • Train end users in the use of equipment and software., • Minimum 5 years of experience in an IT services support role., • Associate's degree preferred., • In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks., • Strong PowerShell experience preferred., • Strong Office 365 administration experience preferred., • Strong Azure and Windows Server experience., • Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies., • Strong knowledge of MS Active Directory infrastructure., • Familiarity with IP Telephony and cell phone technology., • iOS experience preferred., • Excellent analytic and problem-solving skills., • Capable of working independently with minimal supervision. Additional Information This position requires travel to Meriton locations and customer sites across the U.S. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Meriton is an Equal Opportunity Employer. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job DescriptionWe use AI to do things that were previously impossible. Topaz Labs builds professional-grade software that uses deep learning to enhance image and video quality. Over 1 million photographers and designers trust us with their work, including teams at Apple, Netflix, NASA, and Disney. We’ve processed over 1 billion images, achieved massive revenue growth, and we’re only getting started.We are a small, profitable, and product-led team that values craftsmanship and impact over activity. We don’t just ship features; we solve hard problems to help creatives do their best work. As our first Principal Security Engineer, you will own the security posture for the entire organization—from the cloud to the colo, and from the training cluster to the office network.This is not a high-level compliance role. You will be reporting directly to the Head of AI Engine, but your scope spans the entire company. You must be willing to get your hands dirty.We operate a hybrid infrastructure: AWS, massive on-premise GPU training clusters in our colocation facility, and a corporate fleet of devices. Your mission is to secure every layer of this stack. You will have complete autonomy to architect security for our compute resources, manage office/colo networks, and harden our endpoints.About the role • Secure the Hybrid Infrastructure (AWS & Colo): You will be the single owner for security across our cloud environments and our physical colocation data centers. This includes configuring firewalls, managing physical network security, and hardening our Linux GPU clusters., • Corporate & Endpoint Security: You will own the security of our internal tools and devices. You will manage our fleet (primarily macOS) using Jamf and oversee identity management via Active Directory., • You ensure our creative workflows are secure without being obstructive., • Hands-On Penetration Testing: We don't just rely on external audits. You will regularly conduct hands-on penetration tests against our internal networks, office infrastructure, and AI applications to find vulnerabilities before anyone else does., • Secure the AI Supply Chain: Our models are our most valuable IP. You will design systems to protect our model weights during training, storage, and delivery, ensuring they are tamper-proof and secure from theft or reverse engineering.About you, • You are a hands-on generalist. You are just as comfortable configuring an IAM policy in AWS as you are setting up a switch in a colocation rack or writing a script for Jamf., • You have a craftsmanship mentality. You take personal pride in building systems that are robust, elegant, and secure by default. You don't just patch holes; you eliminate entire classes of vulnerabilities., • You are an infrastructure native. You are fluent in Linux internals, networking, and container orchestration. You understand the unique security challenges of cloud, distributed, and HPC environments., • You value truth over comfort. You are willing to have hard conversations about risk and prioritize fixing root causes over applying band-aids., • You think like an attacker. You don't wait for a report to tell you something is wrong. You actively probe our defenses (office, colo, and cloud) to prove they work.Qualifications, • 7+ years of experience in security engineering, with a mix of infrastructure, corporate IT, and offensive security., • Deep hands-on experience with cloud security and compliance (AWS, IAM, VPC, SOC II, Vanta)., • Proven experience with Endpoint Management & Identity: Expert-level knowledge of Jamf for macOS management and Active Directory (or modern equivalents) for identity governance., • Physical & Network Security: Experience securing physical office networks and colocation facilities (firewalls, VPNs, switching)., • Offensive Security: Demonstrated ability to perform manual penetration testing (network and web app).Proficiency in scripting (Python/Bash) to automate security tasks.

Job DescriptionFounded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:Shield AI is looking for a Cloud Engineer to support its leadership in applied artificial intelligence development. In this role, you will be responsible for engineering, deploying, provisioning, and managing critical cloud systems that drive innovation across Shield AI’s public and private cloud environments, both domestically and internationally. As part of the Cloud and Infrastructure team within Enterprise Operations, you will play a key role in ensuring the performance, scalability, and reliability of these systems to support various business units. This position may involve occasional travel to Shield AI locations.What you'll do: • Engineering:, • ·Manage and optimize multi-cloud infrastructure (Azure, AWS) for performance, reliability, and scalability., • ·Support and optimize cloud and virtual machine environments, assisting with capacity planning, performance monitoring, security compliance, and vulnerability remediation., • ·Assist in implementing and maintaining infrastructure systems, including servers, storage, backup solutions, and disaster recovery processes, for both public and private clouds., • ·Continuously learn and adapt to emerging technologies and platforms, leveraging automation wherever possible., • ·Author and produce the necessary documentation for engineered and maintained systems along with associated processes that supporting teams can leverage., • ·Assist in researching, recommending, and developing innovative solutions for complex requirements and issue resolution., • ·Collaborate cross-functionally with AI, DevOps, and Security teams to ensure compliance, observability, and resilience in mission-critical environments., • ·Participate in Agile methodologies and sound engineering principles., • Operations and Support:, • ·Perform daily system monitoring, verifying the integrity and availability of all server resources, systems and key processes, reviewing system and application logs., • ·Support system maintenance and upgrades, including OS patching, software configuration, hardware updates, and performance tuning to ensure optimal cloud infrastructure performance., • ·Provide escalated support for operational issues possibly during and after normal business hours for systems, workloads, and Kubernetes AI infrastructure., • ·Analyze, troubleshoot and resolve system infrastructure and software issues., • ·Ability to participate in on-call, emergency, or maintenance rolesRequired qualifications:, • Bachelor’s degree in Computer Science or related field, or equivalent experience (4+ years) plus an engineer level certification, Azure/AWS Associate, or another similar level certification., • 4 years’ experience supporting applications and systems in a production environment in high-availability, mission-critical, or defense-grade environments preferred., • Comfortable with operational efficiencies utilizing Infrastructure as Code (IaC) solutions (e.g., Terraform, Ansible)., • Strong understanding of networking concepts (VPCs, VPNs, subnets, routing, firewalls)., • Experience in automating repetitive tasks using scripting languages such as PowerShell, Python, or Bash., • Experience with deployment and systems administration of at least one type of Linux distribution (i.e. RHEL, Ubuntu), • Experience with concepts of Microsoft Windows Server administration, Azure and Active Directory environments, • Possesses organizational skills, with a process-oriented mindset, attention to detail, and effective verbal and written communication abilities., • Ability to work independently to accomplish assigned tasks., • Solution-oriented, constructive approach to problem-solving., • Preferred locations include San Diego or San Mateo, CA, or Dallas, TX; Washington, D.C., and Boston are also potential options.Preferred qualifications:, • Experience deploying and maintaining workloads in Azure public cloud environments., • Hands-on experience with containerization and Kubernetes-based workloads., • Strong understanding of virtualization and private cloud platforms (e.g., VMware, Hyper-V, KVM)., • Background in DevOps, Site Reliability Engineering (SRE), or cloud infrastructure roles., • Proficiency with configuration management and automation tools (e.g., Ansible, Chef, Puppet, Terraform). Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Us: Complete: IT Evolved is a leading Managed Service Provider (MSP) dedicated to delivering innovative IT solutions and exceptional service to our clients. Our Professional Services team is expanding, and we're seeking a talented Project Engineer / Professional Services Engineer (PSE) to join our ranks. Position Summary: The Project Engineer / Professional Services Engineer (PSE) plays a crucial role in our Professional Services department. This role involves both pre-sales technical scoping and client-facing project delivery. You'll translate high-level solutions into actionable work scopes, ensure successful implementation, and support project delivery according to scope and standards. Key Responsibilities: • Scope and document project requirements for accurate quoting and planning., • Deliver technical implementations and migrations following approved scope., • Strong understanding of Microsoft 365 environments, administration, and migration tasks., • Working knowledge of Microsoft Entra ID (Azure AD) fundamentals., • Familiarity with Active Directory, networking fundamentals, and infrastructure implementation., • Experience with endpoint deployment, configuration, and troubleshooting., • 3+ years of relevant experience or equivalent education and experience., • Previous experience in an MSP, IT services, or consulting environment., • Hands-on experience with Microsoft 365 migrations and network infrastructure., • Exposure to virtualization platforms like Hyper-V or VMware., • Complete project tasks on time and according to scope., • Implement projects with attention to detail and minimal rework., • Identify risks, blockers, and scope concerns early. Why Join Us? As a Project Engineer / PSE, you'll be integral to our Professional Services team, ensuring clean, efficient project implementation. Your work directly impacts client satisfaction and operational stability, contributing to our ability to scale and deliver exceptional service. Career Path: Opportunities for growth are frequently available, with paths leading to advanced technical roles, leadership positions, and other specialized areas. Company DescriptionComplete Network is a recognized leader in outsourced IT services to small and midsize businesses in the northeast, the Carolinas, California and Florida. We achieve our award-winning results by recruiting and retaining a world-class team, adhering to best-practices, delivering services consistently, and maintaining best-in-class technology partnerships. Our customers work with us because we offer high-quality, consistent service, which we're able to deliver by working only with managed clients. We prize both teamwork and individual accountability. Hard work is rewarded and is balanced with personal time. We are committed to growth through aggressive sales and marketing and to longevity through sound fiscal management. Come join our growing team in a fun and dynamic work environment. We offer excellent opportunities for professional development.Complete Network is a recognized leader in outsourced IT services to small and midsize businesses in the northeast, the Carolinas, California and Florida. We achieve our award-winning results by recruiting and retaining a world-class team, adhering to best-practices, delivering services consistently, and maintaining best-in-class technology partnerships. Our customers work with us because we offer high-quality, consistent service, which we're able to deliver by working only with managed clients. We prize both teamwork and individual accountability. Hard work is rewarded and is balanced with personal time. We are committed to growth through aggressive sales and marketing and to longevity through sound fiscal management. Come join our growing team in a fun and dynamic work environment. We offer excellent opportunities for professional development.

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description Join AbbVie’s Information Security & Risk Management (ISRM) team as a Directory Services Lead, where we empower our partners to succeed by delivering the knowledge, tools, and support needed to leverage data and technology securely and effectively. As part of our Identity & Access Management (IAM) team, you’ll play a pivotal role in shaping and executing our enterprise-wide IAM strategy. As a key member of AbbVie’s Information Security & Risk Management (ISRM) team, you will help drive the strategic design and implementation of enterprise authentication and directory services across both on-premises and cloud environments. This hands-on, architecture-focused role is dedicated to ensuring the integrity, resilience, and modernization of Active Directory, Microsoft Entra ID, hybrid identity, and PKI platforms, empowering partners to confidently leverage technology while maintaining robust security standards. This position can be remote anywhere in the U.S. In this role, you’ll be responsible for: • Architecture design and strategy for enterprise directory and authentication services., • Design, secure, and modernize Microsoft Active Directory environments, including forest and domain architecture, trusts, and security hardening, • Leading and developing team of Engineers responsible for directory services across on-premises and cloud environments, • Design and enforce modern authentication strategies, including: Conditional Access policy architecture, MFA and phishing‑resistant authentication, Reduction and elimination of legacy authentication, and Alignment with Zero Trust principles, • Collaborating with domain architects to build resilient, scalable, and secure identity frameworks, • Ensuring compliance with security policies and standards., • Collaborating with other departments to integrate identity solutions and troubleshoot complex issues, • Producing technical position papers and design recommendations that span hybrid deployments and enhanced security posture and operational efficiency, • Maintaining comprehensive documentation including architecture diagrams, policies, procedures, and runbooks, • Proven experience in architecture and design related to Active Directory, Entra ID, AWS Identity Center, and other directory services technologies., • Strong leadership and team management skills., • In-depth knowledge of security policies and standards., • Excellent communication and collaboration abilities., • Demonstrated success in managing complex identity projects.Qualifications, • Bachelor's Degree with 8 years’ experience; Master's Degree with 7 years’ experience; PhD with 3 years of experience., • Bachelor’s degree in Computer Science, Information Technology, or a related field., • Proven experience with minimum of 5 years as an Identity Architect or similar role, with expertise in Active Directory, Entra ID, and modern authentication technologies., • Previous experience leading cross-functional teams., • Deep understanding of IAM principles, directory services architecture, and lifecycle management., • Familiarity with regulatory frameworks and compliance standards (e.g., GDPR, HIPAA)., • Strong analytical and problem-solving skills with a proactive approach to issue resolution., • Excellent communication and interpersonal skills; able to influence and collaborate across teams and leadership levels., • Demonstrated ability to drive strategic initiatives and influence executive decision-making., • Work experience in the pharmaceutical industry beneficial Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. * This job is eligible to participate in our long-term incentive programs Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionFounded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:The Desktop Support Supervisor leads the frontline end‑user support function while partnering closely with Desktop Engineering, Systems Administration, Cybersecurity, and Infrastructure teams to deliver a secure, reliable, and high‑quality technology experience. This role ensures that support operations run efficiently, incidents are resolved quickly, and the team is equipped with the skills, tools, and processes needed to support a modern enterprise environment. The ideal candidate is a hands-on leader who excels at mentoring technicians, improving workflows, managing ticket queues, and driving continuous improvement across the end‑user support ecosystem. This position may be based in San Diego, CA; Dallas, TX; or Washington, D.C.Required qualifications: • Degree in Information Technology or related field, or equivalent experience., • ITIL Foundation certification or experience working in ITIL-aligned environments., • Experience working with ITSM platforms such as ServiceNow or Jira Service Management., • Familiarity with reporting dashboards or ITSM analytics tools.· Familiarity with Active Directory, Azure AD/Entra ID, MFA, and conditional access concepts., • Strong troubleshooting skills across hardware, software, networking, and identity issues., • Excellent communication, prioritization, and customer service skills., • Ability to support occasional after-hours work during outages, deployments, or upgrades, and handle physical device setup as needed.Preferred qualifications:, • Degree in Information Technology or related field, or equivalent experience., • ITIL Foundation certification or experience working in ITIL-aligned environments., • Experience working with ITSM platforms such as ServiceNow or Jira Service Management. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Growing property management company is in need of a Concierge based in Dallas, Texas! If you thrive in a team environment and like change and challenges, this will be your opportunity! Great support from management, growth opportunities, strong benefits offering and fun work environment! JOB SUMMARY: The Concierge should endeavor to provide excellent customer service to clients, residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promote a sense of community. DUTIES AND RESPONSIBILITIES: • Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to apartments., • Resident Relations - Represents Company in a professional manner as the point of contact for our residents., • Interact with residents in a professional and courteous manner., • Responsible for maintaining a high degree of customer service and competency level in all resident interactions, whether over the phone or email, through formal written communication or in person., • Assess the needs of residents and provide them with the appropriate community resources., • Plan and coordinate recreational social activities/events in coordination with the onsite team as needed., • Administrative - Answer phones and gives general information or re-directs to appropriate party., • Answer inbound calls from residents to assist in answering questions about portal setup, renewals, and general concerns and issues., • Conduct outbound calls to current residents to answer general questions or concerns., • Accepts resident payments made in person at physical office location., • Prepares renewal correspondence with residents and communicates renewal negotiations to manager., • Obtain appropriate releases to interact with others on behalf of the resident. Maintain confidentiality appropriately., • Monitor Notices to Vacate and contact residents who are moving due to being unhappy or an unknown reason., • Proactively walk the community to ensure residents are in compliance with community policies as it relates to patios and balconies. If residents are not in compliance, issue notices to the resident in violation., • Customer Service - Work with residents to resolve conflicts with neighbors., • Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property., • Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing onsite services to residents and the community. Develop a resource directory of these partnerships., • Prepare and maintain log of resident issues and solution outcomes., • Assist residents with resolution of lease violations under the direct supervision of the community manager., • Forward complaints and documentation to the community manager for awareness and resolution., • Acquire a broad knowledge of the community and the surrounding area., • Monitor resident surveys in ResMan and follow up on all surveys., • Team Support - Be an active member of the onsite team, working collaboratively with the community manager and other onsite staff to meet property needs and resolve resident problems. Manages service work orders in ResMan and communicates with the maintenance team to ensure work orders are completed in a timely fashion., • General - Performs any additional duties assigned by manager or property supervisor. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology., • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Service Orientation - Actively looking for ways to help people., • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Time Management - Managing one's own time., • Coordination - Adjusting actions in relation to others' actions., • Speaking - Talking to others to convey information effectively., • Writing - Communicating effectively in writing as appropriate for the needs of the audience. WORK ENVIRONMENT: • This job operates in a professional office environment., • This role generally requires 40+ hours per week with flexible work week that may include holidays or weekends. SCHEDULE: Part-Time; may include holidays and/or weekends. EDUCATION/TRAINING: • High School diploma or equivalent required., • Proficiency with Microsoft Office (Excel, Word, and Outlook), • Minimum of 1-year experience in a customer service or administrative type role preferred SALARY: Depends On Experience

Job Description Requirement: Role: Microsoft Dynamics CRM Architect Location: Irving, TX Duration: 12 – 18 months contract Job Description: · Solid Microsoft platform Softwareor IT experience, minimum of 10 years of professional experience within aconsultancy environment · 8+ years of experience as either atechnical lead, technical architect or solution architect with Dynamics 365 · At least 5 end-to-end full lifecycle implementations of Dynamics 365 · Knowledge and experience ofEnterprise Application Integration and Architecture patterns · Knowledge of UML, BPMN andArchiMate desirable · Exposure to Visual Studio TeamServices or other similar enterprise planning and delivery tools · Able to manage or lead multiplelarge projects (6-24 months) with advanced organizational skills · Up-to-date understanding ofbusiness processes, issues, and technology especially related to the operationof a sales, marketing, and customer service departments within an organization · Excellent verbal and writtencommunication · Professional demeanor · Feels comfortable talking withclients at all levels of within an organization. · Ability to balance short-termdemands while maintaining the long-term vision needed to guide a customerthrough the implementation process · Exhibit PowerObjects’ GuidingPrinciples · Advanced use of Microsoft Project,Excel, Word, and Visio Essential Functions · Ability to act as a functionallead and able to demonstrate clear approach to methodology as well asfunctional capabilities. Leads functional workshops with customers, documentsrequirements and designs appropriate solutions. · Ability to act as an interface/integrationlead and able to demonstrate clear approach to methodology as well as technicalcapabilities. Leads integration workshops with customers, documentsrequirements and designs appropriate solutions. · Ability to act as data migrationlead and able to demonstrate clear approach to methodology as well as technicalcapabilities. Leads data migration workshops with customers, documentsrequirements and designs appropriate solutions. · Act as development lead and ableto demonstrate a wide range of development skills. Be a strong advocate foradherence to standards and best practice. Understand the capabilities of thedevelopment team and schedule their work appropriately, providing support andassistance when needed. · Work with customer and internal teamson infrastructure architecture where required · Provide required technical supportto our customers during Dynamics 365 Customer Engagement implementationsworking with Dynamics 365 for Finance and Operations Architects on hybridprojects · Write and review high level anddetailed architecture documentation · Create Solution, Functional andTechnical Specifications documentation for the project · Design, develop, review and testcustomized code for Dynamics 365 for Customer Engagement · Stay current on Dynamics 365 forCustomer Engagement and related technologies, particularly Azure stacktechnologies that support the solution · Mentor junior staff, sharingknowledge and experience to ensure that the team grows in experience andeffectiveness · Expected to be flexible with timeand capable of working in a process-oriented environment · Excellent communicator withability to operate within cross functional teams · Advise customers on best practicesfor CRM processes, user interface, and architecture · Work with the training team todeliver and create super users and end users training, as needed · Work effectively with the salesteam on delivering tender response documents, estimates and customerdemonstrations · Ability to code and carry outDynamics 365 development and programming related to · SQL Integration Services · SQL Reporting Services · PowerBI · SDK and/or Developers Toolkit · Programming languages such as C#,ASP.NET, HTML, JavaScript · Azure technologies such asWebApps, Functions, LogicApps, Data Gateways and Service Bus · Modern authentication andauthorization protocols such as OAuth and OpenID · Active Directory, including AzureActive Directory, IIS, DNS Best Regards Krishna Chalasani Recruitment Lead 1231 GreenwayDrive | Ste 375 | Irving, TX 75038 E-mail:

Job Description We are looking for someone that is generalist at heart, one who is curious, appreciates complexity, knows or wants to learn when to step back and when to dive deep. We call this role a Cloud Service Reliability Engineer. The Cloud Service Reliability Engineer will be responsible for effective design, execution, and maintenance of systems implemented on premise or in the cloud, primarily focused on identity and access management, cloud computing services/integrations, and data analytics technologies. Responsibilities of the Cloud Service Reliability Engineer: • Establishes technology product specifications and collaborates with various functions to ensure successful product development and implementation., • Deploys, supports and monitors new and existing services, platforms, and application stacks., • Drives improvements to processes and design enhancements for automation to continuously improve the production environment., • The Cloud Service Reliability Engineer will be responsible for effective design, execution, and maintenance of systems implemented on premise or in the cloud, primarily focused on identity and access management, cloud computing services/integrations, and data analytics technologies, • Establishes technology product specifications and collaborates with various functions to ensure successful product development and implementation, • Deploys, supports and monitors new and existing services, platforms, and application stacks, • Drives improvements to processes and design enhancements for automation to continuously improve the production environment Skills and Experience • Minimum of 5 years of experience in automating infrastructure, service delivery, and engineering site reliability, maintaining infrastructure on premise and in cloud environment, • Product does not really matter (any of Puppet, Chef, Fabric, Ansible, Salt is fine), • Proven experience with cloud Platforms (Azure, AWS, GCP), PaaS, SaaS experience, • DevOps Tools (GitHub, GitHub Actions, Jenkins, Jira and other CI/CD Tools), • Configuration Management and infrastructure as a Code(Terraform, Ansible) experience, • Expertise in Active Directory Domain Services, Active Directory Federation Services (ADFS), and Active Directory Certificate Services

Job Description Irving technology company seeks direct hire full time IT candidate on-site. Benefits include: employer paid health insurance, 401(k) with match, PTO, paid training Most promotions come from within the company. Our budget matches someone with up to three years experience in help desk (and some network administration). Familiarity with the following would be helpful: Kaseya, Connectwise, Azure, and basic network administration background with Windows Servers, Windows 365, Active Directory and more. We look for people with great troubleshooting skills, who enjoy learning every day. Candidates who exercise good judgment, employ common sense and have high attention to detail will have better chance of succeeding. Stable work history and ethics are important, as well as enjoying working alongside others. Must have good communications skills, work well with others, share knowledge, enjoy being a generalist (not just fixing the same problems daily), and enjoy desk and server side. IT certifications strongly encouraged. We provide a friendly, collaborative atmosphere with an opportunity for growth for those that apply themselves and continue to learn. We look for people who know how to troubleshoot, not just "google" an answer. Can you think through a problem? Must be able to pass background, reference checks, and all that other HR stuff. No sponsorship or relocation assistance available. This is NOT a remote position. Please reply to this ad to be considered. A recruiter will call candidates whose backgrounds may match our needs.

Job DescriptionBenefits: • Hybrid, • Competitive Compensation About the Role: We are looking for a Senior Windows Systems Engineer to join our IT infrastructure team. This role is ideal for a seasoned professional who thrives in complex enterprise environments and is passionate about system stability, automation, and security compliance. Youll be managing a large-scale Windows Server infrastructure (3000+ servers) while playing a key role in patching, vulnerability management, and system optimization. This is a hybrid/onsite position based in San Antonio, TX. Roles & Responsibilities: Windows Server Management: Administer, maintain, and troubleshoot Windows Server 2016, 2019, and 2022 across large enterprise systems. Patch Management: Lead Microsofts monthly patching cycles using SCCM. Create, test, and deploy server packages (no endpoint management). Vulnerability Remediation: Identify and address system vulnerabilities. Work toward raising compliance benchmarks (e.g., improving from 60% to 70%). Automation & Scripting: Develop PowerShell scripts for automationmonitoring services, generating patch reports, and tracking compliance. Endpoint Management: Use tools like Tanium and compare its effectiveness with SCCM in managing server environments. Security Collaboration: Partner with security teams to resolve real-time threats (e.g., CrowdStrike alerts) and support hardening initiatives. Cloud Integration: Work with hybrid cloud infrastructure (Azure, AWS)focus on provisioning, patching, and cost optimization. ITSM & Compliance: Manage change tickets through ServiceNow, aligning with ITIL frameworks (Incident, Problem, Change Management). Client Interaction: Engage directly with clients, explain technical solutions clearly, and support decision-making with pros/cons analysis. Team Leadership: Handle escalations, resolve team conflicts, and support a collaborative, solution-oriented environment. Directory Services: Provide support for Active Directory, Group Policy, and authentication services. Qualifications: • 8+ years of experience in Windows Systems Engineering in large-scale enterprise environments., • Deep expertise with SCCM for server patching, deployment, and reporting., • Strong knowledge of vulnerability management and server hardening practices., • Proven ability to script and automate with PowerShell in real-world scenarios., • Hands-on experience with Tanium, and comparative understanding with SCCM., • Working knowledge of ServiceNow for ticketing and change control., • Proficiency in managing Windows Server OS (2016/2019/2022)., • Familiarity with security compliance tools and enforcing security baselines., • Exposure to Azure and AWS in hybrid environments., • Strong interpersonal and communication skillscomfortable working with cross-functional teams and clients.Bonus Skills & Certifications:, • Experience with Ansible for configuration management is a plus., • Microsoft Certified: Azure Administrator or Windows Server Hybrid Admin Associate., • CompTIA Security+ or equivalent security certification., • ITIL v4 Foundation Certification. Flexible work from home options available.

Job Description Hands on Infrastructure, real impact! Liberty Software is a leading healthcare technology company dedicated to creating innovative solutions for retail pharmacies across the United States. Our platform helps clients enhance patient safety, improve customer service, and maximize profitability. With a strong commitment to excellence, we are revolutionizing the healthcare technology landscape. The Jr. Infrastructure Engineer will work under the guidance of the Sr. Infrastructure Engineer to assist in the administration and support of infrastructure technologies. This role will have direct hands-on administration of hypervisor virtualization, server and networking hardware/software. This role will directly support business enterprise applications and Cybersecurity physical and technical controls. Please note: • This role is based in our Southlake, TX office, • Administer corporate Hypervisor Infrastructure and Virtual Servers configured in HA topology, • Assist in administration of hybrid Azure-On-premise AD domain and its auxiliary services, • Respond to alerts, troubleshoot basic issues, and escalate as needed, • Provide corporate end user technical support, • Administer highly segmented network architecture consisting of Next-Gen firewalls, routers, switches, and VPNs, • Support network configuration, including switches, routers, and firewalls, • Help maintain backup and disaster recovery processes, • Monitor Infrastructure system health using Network Management System, • Apply routine updates, patches, and configuration changes, • Monitor daily ticket queue for infrastructure support items, • Work directly with Liberty's Information Security team to implement, secure, and administer necessary technical Infrastructure controls, • Create, update, and maintain Procedural and KB documentation as needed, • Participate in IT Infrastructure after hours on-call rotation, • Promote adherence to IT and InfoSec policies and procedures, • Flexibility for occasional off-site travel is required, • CompTIA Server+, Network+, MCSA, or similar certification preferred, • 2+ years of experience with Windows Server 2012R2 à 2022 Operation Systems, • 2+ years of Active Directory administration experience, • 2+ years of experience administering Hypervisors technologies; Microsoft Hyper-V preferred, • Hands-on experience with public Cloud providers; Microsoft Azure preferred, • 2+ years of experience in network routing and switching administration, • 2+ years of hands-on experience with firewall technologies; FortiGate Firewalls preferred, • Hands-on experience with HP ProLiant server technologies preferred, • Experience handling Protected Health Information (PHI) data in compliance with HIPAA guidelines, • Strong documentation skills within an ITSM structure (ticketing, knowledge bases, etc.), • 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost, • Family coverage available with Liberty contributing 50% of the premium, • Fully vested 401(k) with employer match, • Employer contributions to Health Savings Accounts (HSA), • Generous paid time off and paid holidays, • Tuition reimbursement and continuing education support, • Adoption expense reimbursement, • Dependent Care Flexible Spending Account (FSA) for tax savings on childcare, • Confidential counseling resources for mental health, financial planning, and more, via Optum EAP #ID1

Job DescriptionSiepe is a fast-growing technology company headquartered in Dallas, TX – focused on helping investment managers turn complexity into clarity. We build software and data solutions that give hedge funds and financial services firms the visibility, speed, and confidence they need to make better decisions – faster. Our platform delivers a unified source of truth that empowers our clients with real-time, actionable insights. We don’t just serve the industry – we help modernize it! Siepe is profitable, privately held, and growing fast. We offer more than just competitive pay and great benefits—we offer the chance to do impactful work alongside sharp, driven teammates in a culture that rewards curiosity, initiative, and follow-through. Whether you come from finance, tech, or are charting a new path, you’ll find meaningful problems to solve, real ownership, and the momentum to grow your career with purpose. As an Implementations, Senior Manager, you will play a pivotal role in guiding the technical direction of projects and ensuring the successful delivery of high-quality managed-services technology and cloud solutions. The ideal candidate is an innovative professional with a passion for leading tech teams and driving technical excellence. What You'll Be Doing • Analyze project requirements and feasibility and develop technical diagrams., • Lead the planning, design, and implementation of cloud and end-user solutions, ensuring alignment with project goals and objectives., • Lead a team of implementation engineers while managing priorities, reviewing deliverables, and supporting professional development., • Provide technical leadership and guidance to team members, fostering a collaborative and supportive team culture., • Collaborate with cross-functional teams, including sales leaders, service desk engineers, relationship managers, and infrastructure teams., • Design systems with consideration for scalability, performance, Siepe standards, and security needs., • Conduct technical reviews of third-party tools and technologies., • Identify technical debt and areas for improvement, implementing solutions to enhance quality and supportability., • Monitor project progress and provide regular updates to stakeholders., • Stay updated on emerging technologies and industry trends., • Success in this role will be measured by timely project delivery, client satisfaction, technical accuracy, and adherence to Siepe’s implementation standards.What You’ll Bring, • Extensive experience working within AWS (preferred) and Azure cloud environments., • Advanced understanding of IAM roles, policies, and privileges in both AWS and Azure., • Strong expertise in Windows and Linux administration within enterprise environments., • Networking proficiency, including Layer 3 routing, firewall configuration, IP troubleshooting, VPN management, and wireless systems., • Experience with implementation of the Office 365 and Microsoft productivity apps., • Proficient in Active Directory, including domain architecture, GPO, DNS, DHCP, DFS/DFSR, and NPS., • Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform and PowerShell scripting., • Experience with SSO, SAML, and MFA., • Experience with Microsoft Intune implementation, management, and policy control., • In-depth knowledge of Microsoft operating systems (high-level understanding and working knowledge of Windows Server 2025, 2022, 2019 and Windows 10 and 11 is required)., • Proven experience with implementing, troubleshooting, and managing Microsoft 365 Conditional Access policies., • Experience with ConnectWise and a proven ability to enter tickets and time logs accurately, providing in-depth details., • Excellent analytical, troubleshooting, and communication skills., • Comfort and experience with desktop support, implementations, and end user communication and management., • Experience in the Managed Services Provider (MSP) industry, particularly within Alternative Investment Management., • Familiarity with configuration management tools and DevOps practices., • 5+ years of experience working with public cloud platforms (AWS preferred)., • Experience using GenAI tools to assist with scripting, documentation, and troubleshooting.

Job Description We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams. Key Job Functions: • Proactive Operations and Environment Maintenance, • Develop and configure ad-hoc ServiceNow enhancements/configurations, • Own issues and bring them to resolution as quickly as possible while providing proactive updates, • Strong communication skills, • Support architecture of platform and work with teams for implementation of tools and plugins, • Define KPIs for and monitor CMDB data quality, • Finding solutions from previous cases using the Knowledge Base, • Ensure ADO tickets are properly updated and asset management system is properly updated., • Create clear and concise technical and process documentation, • Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help, • Flexibility to learn new technologies and quickly adapt., • Other duties as assigned. Key Job Functions: • Strong knowledge of ServiceNow, • Strong Knowledge of Office products, • Strong Understanding of CMDB management, • Understanding of Active Directory, • Understanding of Discovery Tools (Discovery and SCCM), • Understanding of ADO, • Basic analytical and problem-solving skills, • Strong interpersonal skills to interact with clients and team members, • Strong organizational skills, • Strong communication skills, • Ability to work independently but also in a team environment, • College degree or equivalent combination of education and experience, • Experience with end user services, information technology or related field preferred

Job Description We are searching for a ServiceNow Admin - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams. Key Job Functions: • Proactive Operations and Environment Maintenance, • Develop and configure ad-hoc ServiceNow enhancements/configurations, • Own issues and bring them to resolution as quickly as possible while providing proactive updates, • Strong communication skills, • Support architecture of platform and work with teams for implementation of tools and plugins, • Define KPIs for and monitor CMDB data quality, • Finding solutions from previous cases using the Knowledge Base, • Ensure ADO tickets are properly updated and asset management system is properly updated., • Create clear and concise technical and process documentation, • Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help, • Flexibility to learn new technologies and quickly adapt., • Other duties as assigned. To be successful you need to have: • Strong knowledge of ServiceNow, • Strong Knowledge of Office products, • Strong Understanding of CMDB management, • Understanding of Active Directory, • Understanding of Discovery Tools (Discovery and SCCM), • Understanding of ADO, • Basic analytical and problem-solving skills, • Strong interpersonal skills to interact with clients and team members, • Strong organizational skills, • Strong communication skills, • Ability to work independently but also in a team environment, • College degree or equivalent combination of education and experience, • Experience with end user services, information technology or related field preferred

Active Top Secret clearance with SCI eligibility.

Please find details for this position below:.Lead Systems Operations Engineer / Lead Infrastructure Support Engineer.Charlotte, NC (preferred), Irving, TX, Phoenix, AZ - Hybrid Roles.Month (s) Extend or Convert based on performances.Team is focused on infrastructure support, supporting developers.Pr

Understanding of Windows Infrastructure (Active Directory).

Analyze and interpret OS logs for proactive issue resolution.

Software Systems Validation Engineer.HVAC solutions for commercial applications.This position is a 6 month contract to hire and will be onsite in Dallas, TX.Candidates must be willing to attend an onsite interview for their final round.Candidates MUST be willing to work without requiring sponsorship

Senior System Administrator (Infrastructure Security / Patching).We're working with a growing organization in the Grapevine / Coppell area that is looking to add a.This person will sit at the intersection of Infrastructure and Security, ensuring systems are secure, updated, and running without disru