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Join Atlas Air Worldwide. Move the World with Us! At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. Position Summary: The Cloud Systems Engineer is responsible for the implementation, and optimization of cloud infrastructure and services to ensure scalability, security, and efficiency. This role involves working closely with internal teams and external vendors to support business objectives and maintain high-performance cloud environments. The Cloud Systems Engineer will collaborate with cloud architects, DevOps teams, and IT personnel to manage cloud operations, automate workflows, and optimize cloud performance. Key technical areas include cloud platform management, infrastructure as code (IaC), automation, cloud security, containerization, and cloud networking. Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure. Major Job Accountabilities (in priority order): Leadership: • Foster technical and procedural excellence within the IT department for all applicable production systems and processes, • Foster technical knowledge, design, and engineering excellence within the IT department, • Ensure systemic problems, sensitive customer situations, or unresolved customer Requests are escalated and distributed to IT management in a timely manner, • Recommend implementation standards Customer and System Support: • Keep IT management apprised of critical issues, • Identify, correlate, escalate, and manage Problems, • Ensure local Service Delivery approach, processes, and procedures are aligned with organizational standards, • Collaborate with End User Services to ensure requests, incidents, and problems are handled in a timely manner and customer service expectations are met Design, Engineering, and Innovation: • Facilitate the acquisition and integration of new technology into the environment, • Identify and recommend new technology value to the organization, • Research technical concepts and educate other team members as needed, • Present research / proposed projects to IT management, • Participate in technology evaluations, • Provide expertise on application integration, design, security, reliability, • Collaboration with other design teams within IT Monitoring & Optimization: • Recommend improvements to systems and IT support process, • Recommend implementation standards, • Define implementation standards Documentation & Knowledge Management: • Develop quality documentation of technical processes and procedures, • Document all ticket and project work, • Ensure documentation is sufficient to yield reproducible results, • Identify and recommend changes with existing documentation that impacts customer support, • Identify, track, any resolve gaps in existing documentation, • Assist in policy, security, and compliance documentation efforts when agreed upon, • Champion quality documentation of technical processes and procedures, • Lead knowledge transfer activities between teams Project Delivery: • Track and complete assigned IT projects, • Complete tasks in a timely and quality fashion, • Adhere to implementation, quality control, and change control standards, • Keep IT management apprised of risks to project success, • Ensure that projects are delivered on-time, within scope and within budget, • Coordinate internal resources and 3rd party/vendors for efficient execution Required Qualifications: • Experience with AWS services providing highly available, secure, and reliable services., • 3+ years of relevant systems engineering or systems administration using Operating Systems, Networking, and storage systems, • Experience working in a team-oriented, collaborative environment, • Demonstrated results orientation, initiative, attention to detail, and customer service orientation, • Excellent written, verbal and presentation communication skills, • Subject Matter Competency with Active Directory and Windows OS security Desired Qualifications: • Experience with AWS services such as IAM, EC2, RDS, S3, Lambda, VPC, ECS/EKS, Migration Services, and Beanstalk and providing highly available, secure, and reliable services, • BS in Computer Science, Engineering or a related technical field, or equivalent experience, • Comfort with presenting in front of technical and non-technical audiences, • Experience managing full-time employee Engineering teams, • Experience with following technologies: DevOps, Ruby, Python, Perl, PowerShell,, • AWS Certified Solutions Architect or Equivalent certificate. Special demands: This position may require travel on an as-needed basis to domestic and international company locations, data centers, and training events. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "_" . To view our Pay Transparency Statement, please click here: _ Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package. Pay Range$86—$117 USD AtAtlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.

Job DescriptionJoin the Nalley Consulting team at SOUTHCOM HQ. Position: IAM Engineer LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / Off-site Office: U.S. SOUTHERN Command J2 Required clearance: Secret Required education: Bachelor's degree in Cybersecurity, Information Assurance, Computer Science, or a related field, or five (5) years of equivalent experience in IAM engineering. Description: • Design, implement, and manage Identity and Access Management (IAM) solutions, ensuring secure authentication and access control across cloud and on-premises environments., • Enforce Zero Trust Architecture (ZTA) principles and role-based access control (RBAC) policies to protect mission-critical systems., • Integrate IAM solutions with Microsoft Entra ID (formerly Azure Active Directory), Public Key Infrastructure (PKI), and Common Access Card (CAC) authentication mechanisms., • Oversee IAM automation, ensuring streamlined provisioning and de-provisioning of user roles and permissions., • Submit the Identity & Access Management Compliance Report, detailing system configurations, access logs, and compliance status.Required Experience:, • Possess the knowledge and capability to design, implement, and manage Identity and Access Management (IAM) solutions within secure cloud and on-premises environments., • Must be proficient in authentication protocols (SAML, OAuth, OpenID Connect), role-based access control (RBAC), multi-factor authentication (MFA), and identity federation across hybrid environments., • Must have strong knowledge of DoD IL2, IL4, and IL5 security frameworks and compliance standards is required., • Demonstrated experience in designing and managing IAM frameworks in cloud environments (AWS, Azure), configuring identity governance tools, and implementing zero-trust architecture models., • Experience with tools such as Microsoft Entra ID (formerly Azure AD), Okta, Ping Identity, or AWS IAM is required. Desired Qualifications: • Certified Information Systems Security Professional (CISSP), AWS Certified Security – Specialty, or Microsoft Certified: Identity and Access Administrator Associate. ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: • Excellent medical, dental, and vision benefits, • PTO, • 11 paid federal holidays, • Tuition assistance, • Paid military-reserve leave, • Paid parental leave for birth or adoption, • 401k matching up to 5 percent of the base salary, • Flex time, • Company-paid short-term disability, long-term disability, and life insurance. Powered by JazzHR ibez2aRcHG

Job Description Our client is a well-established investment firm focused on alternative assets, with a diversified platform spanning private markets and credit strategies. Backed by an experienced leadership team, the firm continues to invest in technology to support its growth and evolving business needs. They are seeking a Senior Endpoint Engineer to own and evolve the modern endpoint environment within a fast-growing, high-performance organization. This role is focused on engineering, automation, and optimization of our endpoint and M365 ecosystem, while serving as a senior escalation point for complex issues impacting a high-touch user base. This role is best suited for candidates with strong experience managing and improving enterprise Microsoft endpoint environments (Intune, Azure AD, M365) who thrive in a hands-on, high-impact, fast-paced environment and are driven to enhance endpoint management, automation, and overall user experience. Key Responsibilities • Own and enhance endpoint management across Microsoft Intune, Autopilot, and Azure AD, • Administer and optimize Microsoft 365 (O365), Exchange Online, Teams, and OneDrive, • Manage and maintain Active Directory and Azure AD environments, • Design and deploy endpoint configuration, policies, and security controls, • Lead application packaging and deployment via Intune or similar tools, • Drive automation of endpoint and IT workflows (PowerShell, Power Automate, etc.), • Maintain patching, compliance, and backup processes across endpoints and systems, • Partner with infrastructure and security teams to improve overall environment stability, • Act as a senior escalation point (L3) for complex endpoint and VIP-related issues, • Oversee mobile device management (MDM) and endpoint lifecycle processes, • Collaborate with third-party vendors supporting network and AV systems Qualifications • 4–8+ years of experience in endpoint engineering, systems engineering, or advanced IT support roles, • Strong hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD & Active Directory, • Microsoft 365 (O365, Exchange Online, Teams, OneDrive), • Windows OS and endpoint lifecycle management, • Experience with Autopilot, GPOs, and endpoint provisioning, • Solid understanding of network fundamentals (DNS, DHCP) and security best practices, • Experience with PowerShell or other automation tools, • Familiarity with MacOS and iOS device management, • Experience supporting high-touch/VIP user environments, • Strong troubleshooting, communication, and prioritization skills Nice to Have • Financial services or similar high-performance environment experience, • Exposure to AV technologies (Zoom, Crestron), • Degree in Computer Science, Engineering, or related field Additional Details • Occasional travel to other locations may be required when necessary, • Participation in on-call rotation for critical support and changes, • Ability to support hardware deployment when needed Compensation Highly competitive base salary and performance-based bonus; total compensation is flexible based on experience and fit. Company DescriptionEnterprise Recruiting Company is a full-service talent acquisition and consulting company specializing in the areas of IT/Tech, HR, Accounting/Finance, Private Equity, Sales & Marketing, Operations and Engineering & Construction.Enterprise Recruiting Company is a full-service talent acquisition and consulting company specializing in the areas of IT/Tech, HR, Accounting/Finance, Private Equity, Sales & Marketing, Operations and Engineering & Construction.

Job DescriptionJob Title: Senior Systems Engineer Location: Miami, FL Job Type: Full-Time Industry: Professional Services / Legal About the Opportunity A well-established and growing professional services firm is seeking a Senior Systems Engineer to join its Miami office. This is an excellent opportunity for a highly motivated and adaptable IT professional to work in a dynamic enterprise environment with exposure to a wide range of technologies. Key Responsibilities • Maintain and upgrade IT infrastructure (servers, switches, routers, firewalls, SAN), • Monitor system performance and recommend improvements for efficiency and security, • Apply software upgrades, patches, and ongoing system maintenance, • Perform advanced troubleshooting and root cause analysis on complex issues, • Document hardware, software configurations, and maintenance procedures, • Research and recommend emerging technologies and system enhancements, • Support and mentor IT staff, as well as assist end users including leadership teams, • Participate in occasional travel to regional offices Required Skills & Qualifications • Strong troubleshooting experience across desktops, servers, storage, and networks, • Excellent organizational, project management, and time management skills, • Systems administration and maintenance is A MUST HAVE, • Ability to manage multiple priorities and meet deadlines, • Strong communication and interpersonal skills, • Ability to work independently and in a team-oriented environment Technical Experience (4+ Years Required) • Microsoft Windows Server, Active Directory, DNS, DHCP, MS SQL, • Citrix XenApp / NetScaler, • Microsoft Exchange / Outlook, • VMware virtualization and enterprise storage, • Enterprise backup and disaster recovery (DR) solutions, • Check Point firewall configuration and policy management, • Disaster recovery processes (replication, failover, failback) Nice to Have: • Document Management Systems, • Experience in a law firm or professional services environment Education & Certifications • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience), • Preferred certifications: MCSE, CCNP, VMware VCP, • Security certifications are a plus What We Offer • Competitive compensation, • Strong benefits package, • Growth and advancement opportunities, • Collaborative and stable work environment How to Apply If you're interested, please apply with your updated resume and include your salary expectations. #May2026150

Job Description About the Role: The IT Manager will lead and oversee the organization's information technology strategy, ensuring alignment with business goals and operational needs. This role is responsible for managing IT infrastructure, systems, and staff to deliver reliable, secure, and efficient technology services. The IT Manager will drive continuous improvement initiatives, implement best practices, and manage vendor relationships to optimize technology investments. They will also play a critical role in risk management by developing and enforcing IT policies and security protocols. Ultimately, the IT Manager ensures that technology resources support the organization's growth, productivity, and innovation objectives. Minimum Qualifications: Minimum of 5 years of experience in IT management or a similar leadership role. • Strong knowledge of IT infrastructure, network administration, and cybersecurity principles., • Proven experience managing IT teams and projects effectively., • Excellent problem-solving, communication, and organizational skills. Preferred Qualifications: • Experience with cloud computing platforms and virtualization technologies., • Familiarity with regulatory compliance standards such as GDPR, HIPAA, or SOX., • Demonstrated ability to manage large-scale IT transformations or digital initiatives. Responsibilities: • Collaborate with leadership to develop and execute competitive strategic plans aligned with Larkin Health Systems' mission of providing compassionate, high-quality care in an educational environment., • Implement strategies to improve patient experience and outcomes related to satisfaction and quality., • Drive productivity management including labor budgeting, process analysis, and clinical/hospital performance improvement with ongoing decision support., • Assimilate clinical data captured through the EHR into health data management strategies and translational research capabilities., • Responsible for IT support services, growth, metrics, human resources, and financial functions across Larkin Health and affiliated organizations., • Keep senior leadership informed of technology barriers, advancements, opportunities, and resource requirements to execute on strategic initiatives., • Develop and maintain IT strategic plans, workforce allocation, and resource management with a forward-looking vision., • Supervise and coordinate enterprise-wide IT projects, ensuring efficient and timely completion., • Oversee analysis of end-user workflow, data collection, reporting, and technical issues as they relate to system design and build decisions., • Oversee build, test, and debug activities for core clinical applications to ensure systems meet end-user requirements., • Coordinate software updates, changes, and lifecycle management including end-of-life planning and vendor roadmap evaluations., • Recommend and independently execute remediation plans with follow-on support., • Lead disaster recovery planning, business continuity, and downtime procedure development and maintenance., • Serve as principal business liaison between vendors and the Health System; negotiate contracts and SOWs prior to submission for approval., • Ensure compliance with HIPAA Privacy and Security Rules, CMS Conditions of Participation, Joint Commission IT requirements, and applicable state regulations., • Oversee information security program including risk assessments, vulnerability management, access controls (RBAC), audit logging, and incident response., • Maintain data governance policies covering PHI/PII handling, encryption (AES-256, TLS 1.2+), and breach notification in accordance with federal and state law., • Manage Business Associate Agreements (BAAs) and periodic security attestations for third-party vendors handling PHI., • Experience supporting or managing PACS, CVIS, and/or Laboratory Information Systems required., • Experience with EHR systems (e.g., Medhost, Epic, Cerner, or equivalent) including implementation, optimization, and lifecycle management., • Familiarity with HL7, FHIR, and Health Information Exchange (HIE) interoperability standards., • Solid understanding of clinical workflows in both inpatient and outpatient settings., • Knowledgeable in Active Directory, DNS, DHCP, DFS, Microsoft Exchange, and the Microsoft 365 ecosystem., • Experience with virtualization platforms (VMware vSphere, Hyper-V, or equivalent) and cloud/hybrid infrastructure (Azure, AWS, or equivalent)., • Deploy GPO using best practice architecture; plan and support Microsoft Windows server environments., • Install, maintain, troubleshoot, and monitor operating systems, utilities, and application software across complex multi-vendor environments., • Monitor system health including CPU, memory, storage, I/O, and application uptime using monitoring tools., • Experience with backup/recovery solutions and DR testing methodologies., • Provide 24x7 on-call support; must be available during non-standard hours and weekends., • Strong leadership and team development skills with demonstrated ability to manage professional, technical, and support staff., • Excellent quantitative, analytical, and problem-solving skills; ability to manage multiple projects, priorities, and deadlines in a complex environment., • Effective communicator — both orally and in writing — with strong customer service orientation and ability to engage clinical, academic, and administrative stakeholders., • Ability to coordinate planning processes involving management, senior leadership, and medical staff., • Proficient in personal computing, project management tools, flowcharting, and database applications., • Bachelor's degree in Information Technology, Computer Science, Health Informatics, or related field required; Master's degree (MHA, MBA, MIS) preferred., • Minimum 5–7 years of progressive IT experience with at least 3 years in a supervisory or management role within a healthcare environment., • Preferred certifications: PMP, CPHIMS, CompTIA Security+/CISSP, Microsoft Azure Administrator, ITIL Foundation, or CHCIO. Skills: The IT Manager utilizes technical skills daily to oversee and optimize the organization's IT infrastructure, ensuring systems are secure, reliable, and scalable. Leadership and communication skills are essential for managing the IT team, collaborating with stakeholders, and translating technical concepts into business terms. Project management skills enable the IT Manager to plan, execute, and deliver technology projects on time and within budget. Analytical and problem-solving skills are critical for diagnosing issues, mitigating risks, and implementing effective solutions. Additionally, staying informed about emerging technologies allows the IT Manager to innovate and maintain a competitive edge for the organization.

Job DescriptionSalary: 140000 IT System Administrator Job Summary: This is a very hands on position in which the successful candidate is responsible for co-managing of the IT Infrastructure amongsst various offices in North America and Europe, including but not limited to administering, maintaining and securing all networks, hardware, software, database, and information systems. This position has partial responsibility for implementing new technologies to enhance the long-term operational and strategic goals of the company. Job Duties and Responsibilities: 1. Responsible for daily health check, monitoring, and security of internal environment including virtual hosts, application, mail and database servers, network switches and firewalls, remote access VPN, and users., 2. Administration and maintenance of Domain, Exchange, SQL and Application servers. Monitor daily performance and applies changes to improve performance., 3. Accountable for the internal help desk and ticket triage and responds to escalated help desk issues., 4. Accountable for maintaining up to date virus definitions on and scanning of all internal devices, 5. Systems administration using Group Policy, Active Directory, and other Windows Administrative features, 6. Oversee the administration of the companys WAN, WLAN, Wi-Fi networks and remote access., 7. Maintain and monitor companys backup on premise and offsite, 8. Support key applications for company and learn to enhance features using proprietary tools for better usability, 9. Manage IT on-boarding procedures and oversee all aspects to provide end users a smooth transition, 10. Manage projects within deadlines and provides weekly project status reports to manager, 11. Manage company assets and inventory accurately and provide bi-annual reports to management, 12. Ensure all IT SOPs are up to date and readily available for all staff and employees, 13. Provides on call (after hours, weekend and holiday) support as needed., 14. Performs all other duties as requested. Hiring Requirements (Education, experience, certifications, etc.) Must Have Experience of 5+ years in Windows platform (Server and Client-side) Experience of 3+ years in Miraki or similar networking appliances (firewalls, routers, switches, etc.) is required High-Level of communication (written and verbal) Hiring Preferences Solid knowledge & experience with Windows Server, Active Directory, DNS, DHCP, and LDAP Solid knowledge & experience with Microsoft 365 Experience with commercial Wi-Fi networks Skills, Knowledge, Abilities Knowledge of computer network architecture Knowledge of computer operating systems Knowledge of computer hardware Knowledge of computer software Knowledge of network security Skills in troubleshooting Skills in problem solving Skills in logic and critical thinking Strong technical aptitude and ability to research and solve complex issues independently Good written communication skills Good listening skills Good verbal communication skills Good interpersonal skills Service oriented Patient Strong attention to detail Skills in manual dexterity Skills in mathematics Skills in time management Good leadership skills Disaster recovery plan programs Physical Requirements Ability to stand for long periods of time Ability to bend, squat or climb Ability to lift 50 pounds Performance Standards Consistently demonstrate a dedication to cost-effective information processing Improves companys productivity, efficiencies and profits through technology Configures user profile in accordance with established standards Applies proper network security Network available 24/7/365 Please submit resume to E-mail: people@quantfury.com Only those applicants meeting the above criteria will be short listed and contacted. We request that you do not make phone inquiries concerning this position.

Job DescriptionThe IT Technical Project Lead (TPL) leads the end-to-end delivery of technology initiatives by owning scope, schedule, budget, resources, and communications across business and technical teams. This role combines delivery leadership (coordination and oversight) with hands-on technical leadership (design coordination and review) to ensure initiatives are executed with operational rigor—including change management, release coordination, and service transition to steady-state support. The project portfolio includes AI-enabled solutions as a primary focus area, along with Microsoft 365 and cloud services and data governance initiatives. Key Responsibilities (IT Ops / ITIL-aligned) • Own end-to-end delivery from intake through closeout: define objectives, scope, success metrics, deliverables, milestones, dependencies, resourcing, and budget/costs., • Manage execution cadence: develop and maintain the integrated project plan, facilitate working sessions, document decisions/actions, and drive timely delivery of commitments., • Run project governance and controls: maintain visibility through risk/issue tracking (and related assumptions/dependencies), escalate appropriately, and drive mitigation and resolution to closure., • Provide technical delivery leadership (light design/review): coordinate technical design, drive solution decisions with IT SME’s, and review implementation plans (designs, runbooks, cutover steps) to ensure operational, security, and support readiness., • Lead release, change, and service transition (ITIL-ish): coordinate vendors/partners and cross-functional handoffs, manage CAB-ready change records/approvals, and execute release/cutover planning (communications, maintenance windows, deployment checklists, and hyper-support).Types of Projects Supported (Examples):, • AI-enabled solutions and automation initiatives (e.g., controlled rollout of enterprise AI tools, AI-assisted workflow pilots, agentic automation use cases, and governance-led enablement)., • Data Governance initiatives (e.g., data security and compliance controls, information protection, approved data-source governance, analytics/BI enablement such as Power BI reporting, and data access governance)., • Microsoft technology initiatives (Microsoft 365, Active Directory, Azure, Exchange, collaboration and productivity services).Required Qualifications:, • 3+ years of experience leading or coordinating projects in a corporate IT environment., • Strong skills in planning, budgeting, risk management, stakeholder management, and end-to-end solution delivery., • Demonstrated ability to lead cross-functional technical teams and communicate effectively with technical and non-technical stakeholders., • Executive-level written and verbal communication skills with the demonstrated ability to distill complex, technical concepts into accessible, business-focused strategic narratives for all levels of the organization, including the C-suite.No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein. Powered by JazzHR p5zJd8sNyU

Job DescriptionSenior Oracle APEX Developer IIEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Pay: Based on Experience We are seeking to hire an M365 Implementation Consultant who will be a key player in the design, implementation, and management of our customers Microsoft 365 environment, encompassing a wide array of M365 services with a special focus on Entra, formally Azure Active Directory (AAD), Enterprise Mobility + Security (EMS), Intune, Autopilot, Purview, Exchange, Teams, SharePoint, and PowerShell scripting. For clarity, the role requires holistic knowledge of the M365 integrated platform and how policy affects the tenant secure score and user experience. Job Responsibilities • M365 Deployment & Management, • Deploy, configure, and manage Microsoft 365 integrated platform and associated components for alignment to CIS/NIST control and principals., • Implement and manage “zero-touch” device management through proper MDM/MAM, • policy enforcement. Intune, Autopilot, Entra and related connectors., • Configure and manage Microsoft's Enterprise Mobility & Security Suite to safeguard the digital estate and move toward a zero-trust architecture., • PowerShell Scripting, • Write, modify, and execute PowerShell scripts for automation, reporting, and administrative tasks related to M365., • Policy automation using a desired state configuration (DSC) tool, which is script based via Graph/PS and connected to Azure DevOps workloads., • Design, implement, and modify policies across Identity, Groups, Security, Device, Data, and other relevant components of the M365 platform., • Regularly review and update policies for customers in response to evolving business needs and security challenges, as well as, when MS announces changes., • Security & Compliance alert reviews as needed (if serious, escalate to security team), • Implement and manage security features within M365, including Azure Information, • Protection, Advanced Threat Analytics, and Conditional Access., • Assist in creating and maintaining compliance policies, including data loss prevention., • (DLP), retention, and eDiscovery., • Collaboration & Training, • Work closely with IT and business teams to ensure optimal use of the M365 suite., • Offer training and guidance to enhance adoption for end-users and IT staff on best practices and optimal use of the platform/tools. Qualifications & Experience • A bachelor’s degree in computer science, IT, or related field of study and at least three, • (3) years of relevant experience is required for consideration., • Proven experience in implementing and managing M365 environments., • Knowledge/deep understanding of Entra/Azure AD, Intune and the broader M365 platform, • Proficiency in PowerShell scripting is necessary., • Familiarity with security and compliance best practices within the M365 ecosystem, • Microsoft certifications related to M365 will be an added advantage.

Job DescriptionDigital Forensic AnalystEmployment Type: Full-Time, Mid-LevelDepartment: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Perform forensic data collection and basic forensic analysis in both on-site and remote capacity- Coordinate directly with legal teams/client IT departments to understand project scope- Maintain forensic tool set by staying current on version updates and new options in the market- Work closely with project management and other team members on completing complex projects in a fast pace, deadline-driven environment- Assist in developing, documenting, and refining procedures to accomplish discovery process requirements- Manage all chain of custody best practices associated with the rules of evidence- Consistently adhere to standard operating procedures- Perform quality checks on work products prior to delivering to the client- Complete additional duties assigned by the manager including general IT functions Qualifications:- Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering- 1+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level- Experience using industry standard forensic tools such as:- EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption- Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner- Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients- Ability to work extended hours when necessary to ensure client deadlines are met- Ability to demonstrate superior organizational skills with acute attention to detail- Must be willing to travel regularly on short notice; must have a valid passport for occasional international travel- Must be an energetic self-starter who can work within a team environment but also independently as the situation requires- Ability to document forensic workflows based on sound industry practice- Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events- Strong troubleshooting skills coupled with the ability to solve on the fly to solve complex problems Ideally, you will also have:- Understanding of the electronic discovery reference model (EDRM)- Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.)- General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.)- Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use- Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory- Experience with scripting, programming/coding, and database languages (SQL, VB, HTML, Access) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.comDigital Forensic AnalystEmployment Type: Full-Time, Mid-LevelDepartment: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Perform forensic data collection and basic forensic analysis in both on-site and remote capacity- Coordinate directly with legal teams/client IT departments to understand project scope- Maintain forensic tool set by staying current on version updates and new options in the market- Work closely with project management and other team members on completing complex projects in a fast pace, deadline-driven environment- Assist in developing, documenting, and refining procedures to accomplish discovery process requirements- Manage all chain of custody best practices associated with the rules of evidence- Consistently adhere to standard operating procedures- Perform quality checks on work products prior to delivering to the client- Complete additional duties assigned by the manager including general IT functions Qualifications:- Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering- 1+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level- Experience using industry standard forensic tools such as:- EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption- Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner- Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients- Ability to work extended hours when necessary to ensure client deadlines are met- Ability to demonstrate superior organizational skills with acute attention to detail- Must be willing to travel regularly on short notice; must have a valid passport for occasional international travel- Must be an energetic self-starter who can work within a team environment but also independently as the situation requires- Ability to document forensic workflows based on sound industry practice- Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events- Strong troubleshooting skills coupled with the ability to solve on the fly to solve complex problems Ideally, you will also have:- Understanding of the electronic discovery reference model (EDRM)- Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.)- General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.)- Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use- Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory- Experience with scripting, programming/coding, and database languages (SQL, VB, HTML, Access) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Oracle APEX DeveloperEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Summary We are seeking an experience Azure Cloud and Dynamics Engineer to join our team, responsible for designing, deploying, and maintaining cloud-based solutions on Microsoft Azure, with a specialized focus on customizing, integrating, and managing Dynamics 365 applications (CRM/ERP). The ideal candidate will combine deep Azure infrastructure knowledge (laaS/PasS) with expert-level proficiency in the Dynamics 365 ecosystem to build scalable, secure, and efficient business processes. Key Responsibilities Azure Infrastructure & Cloud Management: • Design & Deploy: Architect and implement Scalable, secure, and high-perfornance cloud infrastructure using Azure Virtual Machines, Virtual Networks, Storage Accounts, and Kubernetes Service (AKS)., • Automation (laC): Develop and maintain Insfrastructure and Code (IaC) templates (Terraform, ARM/Bicep) for consistent, automated environment deployments., • Monitoring & Optimization: Monitos Azure resources using Azure Monitor and Lov Analytics to ensure high availability, performance, and cost-efficiency., • Security & Compliance: Implement security best practices, including Azure Active Directory (AAD), Key Vault, RBAC, and NSGs to protect data and infrastructure., • DevOps: Manage CI/CD pipelines using Azure DeOps or GitHub Actions to streamline application deployment. Dynamics 365 Engineering & Customization: • Dynamics Management: Configure, customize, and maintain Dynamics 365 applications (Finance, Supply Chain Management, Sales, Customer Service) to meet business requirements., • Power Platform Development: Utilize Power Apps, Power Automate, and Power BI to extend Dynamics 365 functionality., • Integration & Data Management: Architect integration between Dynamics 365 and other Microsoft/third-party systems using Microsoft Dataverse (Common Data Service)., • Technical Customization: Develop custom plugins, workflows, and extensions using C#, JavaScript, and HTML. Required Skills & Qualifications • Experience: 5+ yeas of experience in Azure cloud engineering and 2-3+ years of specific experience in Dynamics 365 customization and administration., • Azure Expertise: Deep knowledge of Azure IaaS/PaaS, Azure networking, and security., • Dynamics 365 Knowledge: In-depth knowledge of D364 CRM modules., • Scripting/Development: Proficiency in PowerShell, Azure CLI, and C#., • IaC Tools: Hands-on experience with Terraform or ARM templates., • Certifications (Preferred): Microsoft Certified: Azure Administrator Associates (AZ-104), Azure Solutions Architect Expert (AZ-305), or Dynamics 365 certifications (PL-200, MB-200 series)., • Soft Skills: Strong problem-solving, collaboration, and communication skills. Work Environment This role may operate within a 24/7 on-call rotation to address technical escalations and critical system issues. This position is 100% remote, with potential travel for team meetings.

Job Description Benefits We Offer Include: • Medical, Dental & Vision Insurance, • 401(k) with company match, • Employer‑paid life & disability insurance, • Flexible Spending Accounts (FSA), • Paid Time Off (PTO), • 7 Company Paid Holidays, • 24/7 Telemedicine & Employee Assistance Program, • Optional voluntary benefits (legal, accident, identity protection), • Eligibility on the first of the month following your hire date Purpose of Position: The candidate will share responsibility for the operational support of our network and telecommunications infrastructure – Local Area Networks (LANs), Wide Area Networks (WANs), including both wired and wireless, intranets, and interfaces to the web. You must possess the proper skills to ensure that all aspects of the corporate network are functioning properly. You will need to possess and display the appropriate demeanor in any situation and be able to properly communicate with the IT Team and all other associates and vendors involved with an IT issue or initiative. The security aspect of the job will require the implementation and maintenance of proper access control policies, including issuing credentials (ids), enforcing password policies and resetting passwords. Monitoring performance, identifying network optimization opportunities, and working closely with our SOC vendor. Accountabilities: • Ability to timely and effectively communicate with all parties involved in any IT initiative or issue., • Build/set up networks by physically installing, connecting, and configuring equipment., • Install and configure network software, including security software and protections., • Set up access permissions, IDS, and policy management., • Manage Vulnerabilities scans for all global systems., • Manage IT assets - license maintenance; support contract maintenance; etc., • Maintain network and communication hardware and software inventories, • Comply with all accepted change control procedures., • Participate in troubleshooting network outages or performance issues., • Support telecom equipment and other connected devices., • Schedule the installation of firmware patches and updates to all network devices and software., • Perform network security measures and monitor for threats., • Managed scheduled back-ups., • Administer access rights and permissions as required by the business., • Assign network addresses and implement protocols, • Accountable for reporting to Management and completing tasks assigned in a timely & professional way., • Accountable for managing the daily support requirements of the local business end users as necessary. This includes all hardware, software, networks, • Accountable for undertaking other tasks within the IT department as and where necessary as instructed by his superiors., • Accountable for maintaining IT asset inventory, tracking warranties, and keeping spare equipment., • Accountable for ensuring the security of all equipment and that all procedures being done on IT equipment are aligned with our policies and procedures. Work closely with our SOC partner. Required: • Associate Degree or equivalent experience with certifications in the related field., • Minimum 5 years experience in related field, • Working knowledge of Windows operating systems and IT-related software’s installation, implementation, and troubleshooting., • Knowledge of DNS, DHCP, TCP/IP, and other networking concepts specific to Active Directory and group policy., • Technical knowledge of networking concepts and their passive components., • Knowledge of Installation and managing endpoint security., • Support and troubleshoot Cisco switches, Firewalls, and routers, • Linux support Preferred: • Network + Security+ *Please note: This position does not qualify for relocation expenses. * Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in over 80 countries worldwide. With operations spanning more than 35 countries, we’ve proudly been nourishing families for over 135 years. We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.

Job Description Job Title: AV / VTC Engineer – Unified Communications (UC) Engineer Location: Stuttgart Germany Clearance: TS/SCI (Required) Employment Type: Full-Time Position Overview Interagency C5I (iC5I) is seeking a highly skilled AV / VTC Engineer – Unified Communications (UC) Engineer to support mission-critical communications for U.S. Government operations across the EUCOM and AFRICOM Areas of Responsibility. This role designs, implements, operates, and maintains secure, resilient, and highly available audio-visual, video teleconferencing, and unified communications systems integrating voice, video, data, and collaboration services across enterprise, classified, and coalition environments. The position supports senior leaders and distributed operational users in demanding overseas environments, including providing command-level technical briefings, and requires both deep technical expertise and the ability to perform in high-tempo mission settings. Key Responsibilities Unified Communications, AV, and VTC Engineering Design, deploy, and maintain enterprise AV, VTC, and UC solutions integrating IP telephony, video conferencing, collaboration platforms, and messaging. Implement, configure, and administer Cisco Unified Communications Manager (CUCM), video endpoints, conference room systems, and collaboration tools (e.g., Jabber, IP phones, cameras, codecs, gateways). Ensure secure, reliable voice and video services across unclassified, secret, and coalition networks. IT Infrastructure & System Administration Analyze, troubleshoot, and resolve IT infrastructure issues involving servers, storage, networks, security systems, and end-user devices. Provide system administration for assigned infrastructure, including account management, access control, and security configuration. Apply security patches, firmware updates, and operating system upgrades to maintain system integrity and compliance. Maintain availability, performance, and recoverability of UC and supporting infrastructure. Monitoring & Troubleshooting Monitor call quality, video performance, system health, and service availability. Perform root-cause analysis using packet captures, system logs, and diagnostic tools. Resolve Tier II–III issues affecting voice, video, network connectivity, servers, and AV systems. Cybersecurity & Compliance Ensure UC and AV systems comply with DoD cybersecurity, STIG, and RMF requirements. Implement security baselines, support vulnerability remediation, and manage secure access controls. Project & Integration Support Support new UC, AV, and infrastructure deployments, upgrades, and technology refreshes. Integrate UC platforms with directory services, networks, and cybersecurity tools. Coordinate with vendors, DISA, and internal IT teams. Documentation & Configuration Management Maintain configuration baselines, network diagrams, asset inventories, and change records. Ensure all UC and AV components are fully documented and audit-ready. Executive & Mission Support Provide high-visibility support for senior leaders, VTCs, and mission-critical briefings. Deliver command-level technical briefings and operational guidance as required. Required Qualifications Active TS/SCI clearance Certifications CCNA or CCNP Collaboration Security+ or SecurityX (CASP) Experience Minimum 5 years supporting Unified Communications, AV/VTC, or enterprise IT environments Technical proficiency with Cisco UC technologies including CUCM, Jabber, IP phones, voice gateways, and video conferencing platforms OCONUS / Overseas experience Experience supporting executive-level and high-availability environments Desired Qualifications Strong networking knowledge (routing, switching, QoS, VoIP traffic engineering) Advanced troubleshooting using tools such as Wireshark and system traces Experience with servers, virtualization, storage, and secure networks Project management experience for UC or AV deployments Familiarity with DISA, AFRICOM, or EUCOM environments Knowledge of DoD cybersecurity, RMF, and STIG compliance Familiarity with the Technical Expert Status Accreditation (TESA) process

Job Description Summary Our client is a leading private equity firm focused on the software and technology-enabled services sectors. Position Overview: Our client is currently seeking an energetic and positive Service Desk Associate that will work onsite at thier Miami location helping deliver white glove IT support. This associate will work on a variety of user facing technologies, including desktop operating systems, enterprise productivity applications, email and endpoint protection and management solutions. This team member will provide high-quality customer service and ensure that IT systems and equipment issues are resolved in a timely manner to keep the team productive. Support will be offered both onsite and remotely for the organization. Key Responsibilities & Duties: • Understand, troubleshoot, and remediate issues with desktop infrastructure and applications (Outlook, Office, Adobe, network printing, VPN, etc.), • Serve as first point of contact for endpoint incident troubleshooting, • Thoroughly and accurately understand issues and analyze the problem in a systematic fashion, • Troubleshoot virtual conferencing systems (Such as Zoom) and support conference room technology., • Troubleshoot iPhones and iPads • Review ticket queues and be able to manage priority and tasks while communicating updates to end users., • Assist in designing and documenting end user solutions., • Configure and deploy Windows Laptops, • Assist in managing and delivering IT related projects. Experience & Qualifications: • Bachelor’s degree in computer science, or equivalent preferred, • 5+ years of work experience with progressively more responsibilities, • Demonstrated proficiency with Windows OS troubleshooting, • Strong background in Microsoft O365 Suite including SharePoint and Windows workstations, • Strong understanding of Active Directory, DNS/DHCP, Group Policies, MS 365 Suite including SharePoint, • MS Exchange and MS Windows Server experience are required., • Experience with Endpoint management and Mobile Device management, • Experience with SCCM or any imaging technology, Firewalls, Switches preferred, • Excellent organizational skills

Key Responsibilities Design, implement, and maintain hybrid cloud infrastructure spanning on-premises and cloud platforms Manage enterprise directory services including Active Directory, LDAP, and identity management systems Oversee virtualized infrastructure using VMware, Hyper-V, or similar techno

Key Responsibilities Design, implement, and maintain hybrid cloud infrastructure spanning on-premises and cloud platforms Manage enterprise directory services including Active Directory, LDAP, and identity management systems Oversee virtualized infrastructure using VMware, Hyper-V, or similar techno

Job DescriptionDescription: Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for over 15 years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with. Position Summary: Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. Administrative Assistant responsibilities meeting arrangements, preparing reports and maintaining appropriate filing systems. Essential responsibilities: • Provide excellent customer service to residents within the community by answering and directing phone calls, emails, and other correspondence., • Address unit owners' inquiries via phone, email, or in person., • Help process purchases and leases applications., • Check in clubhouse guest (if applied), • Check in vendors who come onto the property., • Update Owners/Tenants in Directory or any information, • Ability to access and accurately input information using a computer system., • Performs tasks assigned by management. (Excellent verbal, comprehension, listening and problem-solving skills)., • Maintain a clean and organization, have general task assistance., • Courier Request, return and distribute mail., • Maintain and organize files and records, • Schedule appointments and meetings, • Prepare reports, memos, and other documents, • Assist with event planning and coordination, • Manage office supplies and inventory, • Provide support to other staff members as neededRequirements: Weekend availability required Schedule: Monday off Tuesday 1:00 pm -8:00 pm Wednesday 12:00 pm -8:00 pm Thursday 8:00 am - 2:00 pm Friday 12:00 pm -8:00 pm Saturday 8:00 am - 8pm Salary: $18 SKILLS, KNOWLEDGE & ABILITIES REQUIRED: Education/Training/Certifications/Licenses: • High school diploma/GED equivalent required., • Amazing interpersonal abilities, • Experience within the Property Management, Condo/HOA Law or Real Estate industries, • Knowledge of Architectural Modification processing procedures, • Strong Administrative Support Experience, • Familiarity with the hospitality industry is a plus., • Willingness to maintain confidentiality., • Time management skills Language requirements: Bilingual is desirable. Additional Requirements: • Requires a minimum of (1) year’s in customer service in the hospitality industry or similar., • Excellent oral and written communication with interpersonal skills., • Empathy and friendly phone manners required., • Is able work with a computer hardware/software is a must., • Have top of the line organizational skills and handle multitasks at once., • Must be able to stand and move throughout office and continuously perform essential job functions with or without reasonable accommodations for the entire shift. Who We Are: At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments. Our Values: We lead with the following values: • Relationship Focus: Be Reliable To All | Take Ownership | Work Collaboratively, • Teamwork: Commit to Self-Development | Set High Standards |Hold yourself & others accountable., • Professionalism: Instill Trust | Be Open & Honest | Be an active listener, • Solutions Driven: Get things Done | Achieve Results | Think outside the box, • Celebrate the Wins: Praise our Milestones | Highlight Achievements What We Offer: We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including: • Fully paid medical insurance, • Voluntary dental, vision, life insurance, and short-term disability, • 401(K) Plan after 90 days of employment Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.

Job DescriptionDescription: Klik Solutions, a rapidly growing Managed Services Provider (MSP), is able to integrate as our clients’ internal IT Support department, delivering an exceptional IT experience so that our clients can focus on new ways to advance business. Our IT services are about establishing, planning, managing, and supporting IT structure for large- and medium-sized enterprises, start-ups and non-profit organizations. Our projects are varying from the small office IT solutions to the big company outsourcing the IT infrastructures setup from scratch with further support. It is always about delivering complex hardware and software. The Tier I Support Center team serves as the initial contact point to receive inbound volume from both phone calls and emails. The Support Center team is expected to respond to incidents or service requests using the Autotask ticketing system and the Vonage phone system for all calls, emails, and voicemails. Role and Responsibilities: • Provide Tier I technical support to customers, • Monitor and provide initial triage of all incidents and request tickets to determine the support required, • Work with third-party vendors for application/hardware support, • Apply best practice troubleshooting techniques to identify problems, investigate causes, and recommend a solution, • Document incidents and requests in ConnectWise managed ticket system, record actions, and follow up on deferred actions, • Keep customers informed of the progress and status of calls/tickets throughout the resolution, • Collaborate with customers and co-workers to diagnose and resolve problems, • Ensure the ticket queue has accurate statuses on tickets, • Troubleshoot, analyze, resolve, track, escalate, and document all incidents and request, • Resolve incidents on first contact when possible, leveraging the supported remote desktop control application and other systems as appropriate., • Resolve customer issues within the SLA MTTR timeframe or escalate for resolution following documented escalation procedures and processes., • Respond to and diagnose problems through discussions with users using problem recognition, research, isolation, and resolution steps., • Assist and participate in new projects from the Support Center Manager when assigned., • Respond to users in a friendly and professional manner, ensuring all responses given are technically accurate, documented, updated, and closed per SLAs., • Maintain all Support Center metrics and KPIs, • Create/Update Internal Documentation System, • Required to have excellent interpersonal skills and communication skills, • Hybrid On-Site work for Service Tickets and/or Project-Related Tasks, • Provide On-Call Support as part of the rotation, • Travel may be required to client sites located in Miami FLRequirements:, • A minimum of 2 years of experience in a Helpdesk / IT Support Center role, • Must have an in-depth understanding of Windows Desktop Operating Systems & basic MacOS experience, • Basic knowledge of Windows Server Operating Systems and Roles, including but not limited to Active Directory, DNS & DHCP, File Shares, RDP/RDS Environments, • Experience with Microsoft Office 365: adding/removing users, assigning licenses, managing groups and shared mailboxes, etc., • Basic knowledge of network troubleshooting & investigation, including but not limited to Switches, Firewalls, and Access Points. Utilizing Network Monitoring Solution or individual device’s GUI & CLI., • Sound knowledge of computer hardware/software, mobile devices, operating systems, and network-related technologies, • Excellent verbal and written communication skills, phone etiquette, data entry, and soft skills, • Must be customer-focused and service-oriented, attentive to details, with the ability to multitask and act with professionalism always., • Microsoft Certified Professional, CompTIA A+ and/or HDI certifications are a plus., • Familiar with the Kaseya Suite (Autotask, VSA, etc.), Sophos Firewalls & Endpoint Protection, Auvik, and ITGlue is a plus.

Job Description Position Title: Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Position Type: Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university’s Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: • Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally., • Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities., • University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies., • Special Projects: Execute special projects assigned by the President or supervisor., • Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations., • Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: • Assist staff with basic training in computer software or network use, as directed., • Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed., • Support the IT department operations and routine maintenance., • Document and report security incidents; assist in assessing their impact under supervision., • Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators., • Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools., • Conduct periodic vulnerability scans and patches., • Follow instructions from IT system administrators regarding access privileges and security controls., • Stay informed about basic security trends and participate in required training., • Conduct periodic audits of managed systems and help review network security settings., • Help secure Azure resources (VMs, databases, storage) by following established procedures., • Support the use and monitoring of Azure Sentinel and other security tools as directed., • Work with the IT team on security projects and daily operations., • Apply operating system and software updates to staff workstations., • Monitor and investigate system backups failures., • Coordinate with vendors for equipment replacement or support., • Support workstation setup, software testing, and remote assistance., • Monitor and investigate network security systems and resolve issues., • Document incidents and resolutions for routine technical issues., • Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats., • Manage Azure Sentinel, our cloud-native SIEM solution., • Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts., • Provide user assistance with the proper and efficient use of their systems, • Keep staff workstations up to date with OS patches, drivers, and software updates, • Work with vendors on behalf of users and for replacement equipment, • Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments., • Provide technical support and training to staff on cybersecurity best practices. Requirements: • Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role, • Familiarity with Azure services (such as Azure AD, Azure Firewall), • Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems., • Understanding of VPNs, LAN/WAN networking, and basic patch management., • Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery)., • Familiarity with Windows and Mac operating systems; ability to provide desktop support., • Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments)., • Experience with setup and maintenance of network devices (switches, routers, firewalls)., • Ability to follow established procedures for asset management and patch management., • Understanding of Active Directory and security best practices., • Strong communication and teamwork skills; able to follow instructions and escalate issues as needed., • Commitment to maintaining confidentiality and privacy of information and records., • Willingness to work flexible hours, including occasional weekends or after-hours support., • Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required., • Experience working with Windows / Mac OSX desktop., • Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable, • Experience working with Asset/Image Management and patch management solution, • Microsoft Active Directory and Security best practices., • Must be a flexible and reliable team player, • Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records., • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management, • Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made., • Must be able to work weekends and after hours whenever needed License/Certification: • Azure: Azure Security Engineer Associate, Azure Administrator (Preferred), • CompTIA Security+,, • LAN/Networking: 2 years (Required), • Active Directory: 2 years (Required), • CompTIA Network+ 3 years (Required) Job Type Full-time

Job Description Scheck Hillel Community School, a large Orthodox Jewish community school located in sunny North Miami Beach, Florida is currently accepting resumes for an experienced full time Service Desk Specialist for the 2025-2026 school year. Scheck Hillel is a nationally recognized college preparatory and Jewish community school located in North Miami Beach, Florida. Our well-rounded, rigorous, dual curriculum program serves over 1,300 students in PKT through 12th grade. As a Blue Ribbon School of Excellence, we attract and retain a diverse faculty who demonstrate professional excellence with an unwavering commitment to delivering an education of unsurpassed quality, As a community school, we understand that our school isn't just about education, it's about the whole child. The Service Desk Specialist supports students, faculty, and staff across a PK–12 learning environment. This role is responsible for advanced technical troubleshooting, systems administration, infrastructure support, escalation management and audio visual. Key Responsibilities • Provide technical support for Windows, macOS, ChromeOS, iOS, and Android devices., • Support the end to end help desk lifecycle. Troubleshoot and resolve issues related to:, • Google Workspace for Education and Microsoft O365., • Network connectivity (wired and wireless), • Managed Print services, projectors, VoIP phones, A/V equipment, Smartboards and classroom technology., • User accounts, permissions, and group policies administration., • Server and virtualization environments (VMware, Hyper-V, WIN2019 – 2025 server), • Audio, visual, • Install, configure, and maintain endpoint devices, applications, and system updates., • Assist with administration of:, • Active Directory and identity management, • DNS, DHCP, VLANs, • Backup systems and disaster recovery operations, • Security tools such as RMM/EDR, MDM, and content filtering, • Support school technology initiatives, assessments, and classroom technology integrations., • Maintain documentation for procedures, inventory, and configuration standards., • Drive continuous systems and process improvement, • Proactively monitor systems to identify and resolve issues before impact, • Other duties may be assigned by supervisor or designee Qualifications • Two plus years of professional IT client service support., • Strong knowledge of:, • Windows Server (2019/2022/2025), • Active Directory, Group Policy, and authentication protocols, • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi), • Google Workspace Admin Console, Microsoft 365 Admin Center, Microsoft Entra., • Virtualization platforms (VMware / Hyper-V), • Experience supporting mixed device environments (Windows, Mac, Chromebooks)., • Familiarity with RMM/MDM systems such as Datto, Mosyle, audio visual, or similar., • Understanding of basic security frameworks, EDR, MDR., • Ability to support classroom A/V systems and instructional technology., • Experience with supporting / setting up meeting technology, video, Live streaming, audio., • Excellent communication and customer service skills, especially in an educational setting., • Ability to work independently and handle multiple priorities., • Ability to support high visibility school social and academic events i.e., A/V, microphones, live streams, and presentations., • Experience with asset lifecycle management, • Key Characteristics:, • Highly proactive and self-driven, • Solution-oriented with a focus on permanent fixes, • Operationally excellent and detail-oriented, • Strong communicator, • Calm, positive, and effective under pressure, • Skilled in working with students and teachers, • Ability to work occasionally after hours and weekends.Preferred Skills, • Experience in a PK–12 school or higher education environment., • Knowledge of Chrome Workspace, Microsoft and education-specific platforms., • Experience with firewall platforms (Fortinet)., • Experience with RMM (Kaseya, Datto, etc.)., • Relevant certifications (ITIL4, CompTIA Network+/Security+, Google Workspace Administrator, Microsoft, VMware, etc.). Work Environment • In-person role, on site, no hybrid accommodations, supporting classroom, office, and campus wide technology., • Ability to work after-hours including weekends in support of school events, maintenance windows, upgrades, and emergencies., • Ability to lift/move equipment (up to ~40 lbs). Powered by JazzHR f9DPkGwKht

Job Description Job Summary: We are seeking a Level 1 Helpdesk Support Engineer to provide first-line support for all IT-related issues within our organization. The ideal candidate will possess excellent communication skills, technical troubleshooting abilities, and a strong customer service mindset. As a Level 1 Helpdesk Support Engineer, you will be responsible for responding to basic IT queries, resolving hardware and software issues, and escalating complex problems to higher-level support when necessary. Key Responsibilities: • Technical Support & Troubleshooting:, • Provide first-level technical support for end-users by addressing hardware, software, and network issues via phone, email, or ticketing system., • Diagnose and resolve issues related to operating systems, software applications, printers, and networking connectivity., • Log and document all incoming support requests, ensuring clear communication and detailed records for future reference., • Perform basic troubleshooting of desktop systems, peripherals, and mobile devices., • Incident Management:, • Act as the first point of contact for all IT-related support requests, ensuring timely and effective resolution of issues., • Escalate unresolved issues or incidents to the appropriate Level 2 or higher support teams., • Track incidents through to resolution, ensuring that user issues are properly addressed and documented in the incident management system., • System Setup and Configuration:, • Assist in the installation and configuration of desktop computers, laptops, printers, and other peripherals., • Set up user accounts, email configurations, and network permissions based on organizational protocols., • Ensure all software and hardware configurations are compliant with internal standards and security guidelines., • Customer Service & Communication:, • Provide excellent customer service, ensuring that users’ issues are resolved promptly and efficiently., • Maintain a professional and positive attitude when dealing with internal users, clients, and external vendors., • Communicate technical information to users in a clear, concise, and non-technical manner., • System Maintenance:, • Assist in the maintenance and updates of computer systems and software applications, ensuring they are up to date with the latest patches and updates., • Perform routine checkups and system diagnostics to identify potential issues before they impact operations., • Documentation and Reporting:, • Create and maintain knowledge base articles, FAQs, and documentation to assist end users and other support personnel., • Provide regular status updates to users and management on the progress of ongoing support requests., • Prepare and submit reports on common issues, trends, and service metrics to management., • Training and Guidance:, • Provide guidance to end-users on basic IT procedures, best practices, and system usage., • Assist in training new staff on IT systems, software, and basic troubleshooting., • Onboarding and Offboarding, • Activate and deactivate new users., • Manage the procurement and inventory of Hardware., • Decommission of existing Hardware with 3rd party company in wiping hard drives. Required Skills and Qualifications: • Proven experience (1-2 years) in an IT support or helpdesk role., • Experience with O365 and the features and tools associated within the platform., • Experience with Microsoft Entra for users authentication., • Strong understanding of computer systems, hardware, and software applications (Windows, macOS, and mobile operating systems)., • Basic knowledge of networking concepts, TCP/IP, DNS, DHCP, and VPN configurations., • Familiarity with common business software (Microsoft Office, email clients, and web browsers)., • Strong problem-solving skills with the ability to troubleshoot technical issues., • Excellent communication skills, with the ability to explain technical issues to non-technical users., • Ability to prioritize tasks and manage time efficiently in a fast-paced environment., • Customer-oriented mindset, with a focus on delivering high-quality support., • Ability to work both independently and as part of a team. Preferred Qualifications: • A degree or diploma in Information Technology, Computer Science, or a related field., • Experience with ticketing systems such as SolarWinds, ServiceNow, Zendesk, or Jira., • IT certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional (MCP)., • Experience with remote support tools and platforms (e.g., Dameware, TeamViewer, Remote Desktop)., • Knowledge of Active Directory, Group Policies, and Exchange., • Familiarity with antivirus and endpoint security tools such as Defender or Cylance.

Job DescriptionITTConnect is seeking an IT Service Desk Team Leader for a direct-hire full time position with a client that is a large financial institution. Key Responsibilities: • Lead and Manage the IT Services and Service Desk Level 1/2 team, • Oversee incident and request management, ensuring SLA/KPI compliance, • Ensure consistent documentation, classification, and resolution of tickets, with prioritization of high-impact financial systems, • Implement and enhance ITIL-based service management processes, • Coordinate with Infrastructure, DevOps and Cyber Security teams, • Manage vendors, contracts and outsourced services, • Oversee IT asset lifecycle (procurement, inventory, maintenance), • Drive service improvement initiatives and IT related projects, • Support audits, business continuity (BCP) and operational risk management, • Provide hands-on IT support Requirements • 10+ years of experience in IT Support / Service Desk L1/2, • 2+ years of experience leading IT teams, • Proficient with Windows OS, Microsoft 365, Active Directory, wi-fi and MS exchange, • Experience with cloud platforms such as Azure, or AWS, • Knowledge of networking concepts (TCP/IP, LAN/WAN, firewalls), • Experience with ticketing systems (e.g., Jira, ServiceNow), • Scripting experience (PowerShell, Bash), • Experience with virtualization platforms (VMware, Hyper-V), • Experience with virtual desktop infrastructure (VDI – e.g. Citrix), • Strong knowledge of ITSM tools (e.g., Jira) and ITIL practices, • Understanding of data privacy, regulatory requirements, and cybersecurity in finance, • Experience with vendor and project management, • Fluency in Spanish or Portuguese is a plus

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL

Active Top Secret security clearance (Interim Top Secret acceptable) based upon a Tier 5 investigation completed within the past five (5) years, and eligible for access to Sensitive Compartmented Information (SCI) and NATO information.

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