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Title: Service Desk Technician Location: Onsite in Orange, CA Duration: 3-month Contract (40 hours per week) Pay Rate: $25/hr- $30/hr W2 Pay Period: Weekly Benefits: Optional Shift Times • Day: 6:30 AM – 3:00 PM (M-F), • Swing: 2:30 PM – 11:00 PM (M-F) and (M-W + Sat- Sun), • Night: 10:30 PM – 7:00 AM (M-F) AND (M + Thu-Sun) Primary Responsibilities • On‑site command center/ desktop support, • Identity/login troubleshooting during partial migrations, • Application access issues (old vs new credentials), • MDM re‑enrollment support (hands‑on phone assistance), • Ticket triage and resolution, • Coordination with on‑call teams when escalations occur Baseline Skill Requirements • Tier 2 on‑site desktop / field services only (remote help desk does not qualify), • 4–6+ years hands‑on enterprise support experience, • Active Directory experience (required), • Windows environment support (4+ years), • ServiceNow experience (preferred), • Healthcare experience strongly preferred, • Comfortable with physical activity and walking, • Flexible with non‑standard shifts, • COVID vaccination required (unless religious/ medically exempt)

Job Description Job Location – Tustin, CA Type - Contract (6+ Months) Pay Rate – $25.00 - $30.00 Per Hour POSITION SUMMARY • On-Site Support: Travel to client or internal locations to provide hardware, software, and network troubleshooting., • Installation & Configuration: Set up desktops, laptops, printers, mobile devices, and network hardware (routers, switches, access points)., • Maintenance & Upgrades: Perform preventive maintenance, software updates, and system upgrades., • Diagnostics & Repairs: Identify, troubleshoot, and resolve hardware/software malfunctions., • User Support & Training: Assist end-users with technical issues, provide training on systems and applications., • Network Support: Assist in basic network troubleshooting, cabling, and connectivity issues., • Documentation: Maintain accurate records of work performed, asset inventory, and service reports., • Collaboration: Work closely with the IT Service Desk, infrastructure teams, and vendors for escalations., • Education: Associate’s degree or higher in Information Technology, Computer Science, or related field (or equivalent experience)., • Experience: 1–3 years in IT support, field services, or a similar role. Technical Skills: o Proficiency in Windows and macOS. o Familiarity with Microsoft 365, Active Directory, and remote desktop tools. o Basic networking knowledge (TCP/IP, DHCP, DNS). o Printer, scanner, and peripheral troubleshooting. o Understanding of Voice over Internet Protocol (VoIP) and its integration with Avaya systems is a plus but can be trained. • Soft Skills: Strong communication, time management, and problem-solving abilities.

Job Description Senior IT Service Desk Analyst opportunity in Huntington Beach, CA Join a Team Where Your Impact Matters Dependable. Enthusiastic. Driven to succeed. If that sounds like you, we’d love to meet you. Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using a fineblank production method. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, aerospace, electronics, tools, hardware, military and defense. Why You’ll Love Working Here We invest in our people and provide an environment built on stability, growth, and teamwork. We offer: • Benefits package including health, dental, life and vision insurance, • 401(k) with match and profit sharing, • Annual bonus based on division profitability, • Vacation and flexible paid holidays, • Wellness and Employee Assistance Programs, • Tuition reimbursement and paid training Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical support. In this role, you’ll deliver hands-on troubleshooting, contribute to continuous improvement initiatives, and help shape a positive, efficient user experience across the company. What You’ll Do • Provide technical support and customer service to local and remote staff., • Strong Windows, application and hardware support and experience., • Provide support for Microsoft Office 365, Windows 11 & 10 Operating Systems, Active Directory, Group Policies, printer queues, shared filed and shared printers., • Support mobile and tablet devices such as IOS & Android devices., • Log into ticketing system\ daily to track active issues until closure., • Promote IT policies and procedures., • Deployment of desktops, laptops and other technical equipment., • Collect and document information pertaining to inventory and asset tracking., • Assist in the development of the customer solutions knowledge base., • Identify process improvements to reduce tickets and improve on the time to close tickets., • Responsible for assisting second level support groups., • Maintain the computer network hardware and software., • Diagnose and repair the personal computer (PC) hardware and software., • Configure, troubleshoot and set up new PCs., • Train users and provide support on the software and cybersecurity applications., • Administer and coordinate the facility’s security system., • Administer the corporate access control system., • Other duties as assigned., • Participate in corporate projects and team collaboration for various IT teams., • Attend and participate in various team and department meetings., • Dedicate time to personal development and training., • Research and development of new products and services to enhance IT portfolio., • Attend and complete training activities as required., • Participate in safety and OSHA training (WHMIS training required in Canada), • BS degree with an IT discipline (US) / 2 yr Community College diploma in Computer discipline., • 5 years or more of experience in an IT support role., • Strong Windows client and server applications support and experience., • ITIL Foundations Certificate as asset., • Cybersecurity training is an asset, • Compliance awareness for NIST, IS27001 and CMMC is an asset., • Experience in a manufacturing environment is an asset., • Experience with ITSM request management software., • Experience working with Active Directory, Windows Server 2016/2019/2022, Office 365 and other cloud applications including SharePoint, OneDrive for Business and Teams, • Some Linux knowledge is an asset., • Must have a valid driver’s license. (REAL ID), • Must qualify for a CFARs background check Powered by JazzHR BfDj7ksvcL

Job DescriptionField Desktop Support Tech- Bilingual in English and Korean Role: Full Time Shift Time: 12 noon- 8 PM PT Location: Orange County, CA Onsite/In-person Responsibilities: • Desktop support experience- troubleshooting, configuration, software installation, • Experience with ticketing system, • Review onboarding requests, review tickets and document issues, • Adept at M365, Windows, Active Directory, ticketing systems, • Provide troubleshooting and support to end users on a variety of issues- incidents and problems, • Provide technical assistance to the customer (Examples) • Password reset, • Account information, • Case number information, • Adobe Reader issues, • Brower issues, • Technical computer issues, • Internet connectivity • Set up equipment for employee use, • Image computers using a variety of methods, • Install and perform minor repairs to computers and peripheral equipment within the office premises, • Strong networking skills- IDF/MDF, switches, routers, access pointExperience:, • 2-5 years of experience in software, hardware and network, • Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365, • Experience with of Windows, M365, PC and Printer configuration, • Strong customer service skills, detail oriented, and deadline driven, • Strong communication skills and client interfacing skills kiNmZdPHO2

Active Directory Forest Trust with Entra Connect Sync.

Job DescriptionThe Center for Inherited Blood Disorders (CIBD) is a passionate non-profit organization dedicated to delivering high-quality, comprehensive, and family-centered care that significantly enhances the lives of children and adults with blood disorders. By choosing a career with us, you'll be joining a vibrant team committed to advancing public health while also investing in your personal and professional growth. Explore the opportunity to make a real difference in the community while developing your skills in a supportive, mission-driven environment. Your contributions will help shape our future and transform lives! Job Summary Under the direct supervision of the IT Mangager, the IT Support Analyst II provides first-level technical support to end users, troubleshooting hardware, software, printers, and network issues. This role requires a solid foundation of technical skills, and the capacity to resolve escalated incidents independently, while delivering excellent customer service. The ideal candidate must demonstrate proficiency in both desktop and server environments. Department: IT Schedule: M - F, 8:30 - 5:00 Location: On-site Essential Duties • Incident Troubleshooting & Resolution (Desktop/Laptop): Diagnose and resolve hardware (PCs, laptops, printers, peripherals) and software issues (Windows OS, Office 365, browsers); Escalate complex issues to third-level engineers or vendor support when necessary while ensuring timely follow-up with end users; Maintain and update knowledge-base articles, run periodic reviews of ticket trends, and recommend process improvements., • Equipment Management: Assist with overseeing the entire lifecycle of IT assets (Computers, printers and scanners), inventory tracking, and monitoring their daily usage and security. It also includes performing routine maintenance to extend equipment life and ensuring secure data disposal when devices are retired (Using Datto RMM)., • Network & Connectivity Support: Troubleshoot LAN/WAN connectivity issues, VPN access, and wireless network diagnostics; Coordinate with network engineers to implement configuration changes on switches, routers, and firewalls when required., • Server and Infrastructure Support: Assist with the administration of Windows Server environments (Manage user accounts, group policies, and permissions within Active Directory); Monitor server health and performance; escalate or remediate server-related alerts in a timely manner; Assist with routine tasks such as patch management, server backups, and monitoring of Windows Server 2016/2019/2022 environments., • User Support & Onboarding/Offboarding: Deploy and update desktop software for new users; Create, modify, and disable user accounts in Active Directory, O365, MailProtector, and other directory-integrated applications; Manage permissions, group membership, and security policies in accordance with company standards., • Cyber Security: Manage and deploy Cybersecurity Awareness Training via the Ninjio platform, including the design and execution of monthly training campaigns and phishing simulations; monitor completion rates and analyze results to ensure 100% staff participation and a reinforced security culture across the organization., • Customer Service & Documentation: Provide clear, user-friendly communication to non-technical staff; follow up to ensure issue resolution; Maintain accurate documentation of support procedures, configuration changes, and incident reports.Requirements, • Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience), • Minimum 2 years of progressive experience in IT Support roles (ITIL principles)., • Minimum 2 years of experience in Networking Fundamentals (TCP/IP, DNS, DHCP, VPN), • Minimum 2 years of experience with Windows desktop support (OS 10/11), • Minimum 2 years of experience with Office 365 administration and support (Teams, OneDrive, Office suite, Zoom and Adobe), • Minimum 2 years of experience with Windows Server administration and support (2016-2022), • Sustain a positive, professional attitude when interacting with all levels of staff, ensuring a supportive environment even in stressful scenarios.Required Skills/Abilities, • Always maintain a high degree of professionalism and superior customer service at all staff levels, especially difficult technical situations, • Customer-focused mindset with a proactive, solution-oriented approach, • Ensure a supportive environment and maintain composure during high-pressure technical outages or urgent deadlines.Preferred, • Certification in ITIL Foundation, CompTIA A+, • Intermediate in Printer & Peripheral Troubleshooting, • Novice in Best Cybersecurity Practices (antivirus, MFA, secure configuration, Ninjio)Benefits, • 100% employer coverage of employees and 50% of dependents for medical and vision; 99% employer coverage of employees for dental, • Flexible Savings Account, • Life insurance, • Paid Time Off, • 10 observed paid holidays The Center for Inherited Blood Disorders is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the company's non-discrimination policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Job Description Position Overview A well-established company based in Orange County is seeking a reliable and resourceful IT Support and Help Desk. This position supports daily IT needs across the company and works closely with the IT manager. The ideal candidate will provide front-line technical support and assist with system operations and troubleshooting. Key Responsibilities • Provide technical assistance on hardware, software, and network issues, • Troubleshoot desktop, laptop, printer, and mobile device problems, • Resolve user issues via phone, in person, or electronically, • Perform account setups, password resets, and access management, • Maintain accurate logs and documentation in the ticketing system, • Escalate unresolved issues and follow up to ensure resolution, • Support remote users and multiple office locations (some travel required), • 2+ years of technical support/help desk experience, • Working knowledge of LAN/WAN, TCP/IP, VPN, SMB, and Windows environments, • Familiarity with Microsoft 365, Azure, Active Directory, and Windows servers, • Strong troubleshooting, communication, and customer service skills, • College degree or equivalent hands-on experience, • CompTIA A+ or Network+, • Experience with VMware, Meraki, or similar platforms, • Some evening or weekend support may be required, • Cross-training and flexibility encouraged as team needs evolve

Job DescriptionSystems Administrator Location: Anaheim, CA (Onsite) Employment Type: Full-time We are seeking an experienced Systems Administrator to support and maintain our core IT infrastructure. This role will focus on virtualization, identity management, backup systems, and disaster recovery planning across multiple business locations. This is an onsite position based in Anaheim, CA, with occasional travel to other company locations throughout Southern California as well as periodic visits to datacenters when necessary. Responsibilities: Administer and maintain VMware virtualization environments Manage Windows Server infrastructure, including Active Directory, Group Policy, DNS, updates, and related services Design, implement, and maintain backup and disaster recovery systems Perform disaster recovery testing and documentation Manage enterprise backup platforms such as Veeam or similar technologies Monitor system health and performance across servers, virtualization, and backup infrastructure Automate administrative tasks using PowerShell and/or Python Assist with infrastructure planning, upgrades, and system lifecycle management Maintain documentation for infrastructure architecture and operational procedures Provide support for multi-site infrastructure across company locations Participate in troubleshooting complex infrastructure and performance issues Required Qualifications: Strong experience administering VMware environments Strong experience with Windows Server and Active Directory Experience managing enterprise backup platforms Experience designing and testing disaster recovery plans Experience managing backup infrastructure and restore procedures Working knowledge of PowerShell and/or Python scripting Ability to troubleshoot infrastructure issues across compute, storage, networking, and virtualization layers Strong documentation and organizational skills Preferred skill and abilities: Experience with Entra ID & ADFS Linux administration Proficient with Git Familiarity with infrastructure automation or configuration management tools KVM virtualization Certifications in relevant technologies Additional Information: This role requires onsite presence in Anaheim, CA Occasional travel to other company sites in Southern California (LA, OC, Riverside, San Diego) Occasional datacenter visits may be required for infrastructure maintenance or upgrades This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees. Powered by JazzHR GEyy1gcv5y

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Salary Range: $95,000 a year Role Overview: As Sr. Systems Administrator, you will serve as a technical anchor for our enterprise infrastructure spanning servers, cloud platforms, identity systems, networking, and security. You’ll lead projects, mentor junior admins, drive automation, and be the escalation point for the environment’s most complex problems. You will report directly to the IT Manager and will work alongside a team that values doing things right over doing things fast. Key Responsibilities: • Own and manage enterprise infrastructure across on-prem servers, cloud platforms, and core services, • Design, optimize, and maintain Windows Server environments, virtualization platforms (VMware / Hyper-V), and storage systems, • Ensure high availability, performance, and scalability across all systems and services, • Lead system upgrades, migrations, and platform improvements with minimal business disruption, • Manage and mature identity platforms including Active Directory, Microsoft Entra ID, SSO, and access controls, • Design and improve hybrid identity environments and Zero Trust / identity-first security architecture, • Implement and maintain secure configurations across servers, endpoints, and network boundaries, • Partner with our security team on vulnerability remediation, endpoint protection, and compliance initiatives, • Administer and tune security tooling: Sophos, Microsoft Defender, Proofpoint, and related platforms, • Build, maintain, and expand automation using PowerShell, Bash, or Python to reduce manual effort, • Standardize deployments, patching, and system configurations across 20+ locations, • Identify and eliminate operational inefficiencies; implement lasting improvements not workarounds, • Monitor systems, services, and infrastructure health using PRTG, PagerDuty, and related tooling, • Lead root cause analysis on complex incidents and implement durable long-term fixes, • Improve observability, alerting, and runbook coverage across the environment, • Lead infrastructure projects from design and planning through execution and documentation, • Partner with vendors, internal IT teams, and business stakeholders to deliver scalable solutions, • Collaborate cross-functionally to support application deployments and integration troubleshooting, • Mentor Systems Administrators and support staff; serve as a technical escalation point, • Define and enforce documentation standards, configuration baselines, and operational best practices Required Qualifications: • 5–8+ years of hands-on experience in Systems Administration or Infrastructure Engineering, • Expert-level proficiency with Windows Server environments and enterprise Active Directory, • Deep experience with Microsoft Azure, Microsoft Entra ID, and hybrid identity architectures, • Strong scripting and automation skills in PowerShell; Bash or Python a plus, • Virtualization experience with VMware and/or Hyper-V at scale, • Solid networking fundamentals: switching, VLANs, VPNs, firewalls, SD-WAN, and load balancing, • Proven experience with enterprise security tooling, endpoint protection, and patch management, • Experience with backup solutions, disaster recovery strategies, and high-availability design, • Familiarity with ITIL practices and enterprise monitoring/alerting platforms, • Strong analytical, troubleshooting, and written/verbal communication skills Preferred Qualifications: • Microsoft Certified: Azure Administrator Associate (AZ-104), • Microsoft 365 Certified: Administrator Expert (MS-102), • Experience with Cisco Meraki (switching, wireless, SD-WAN), • Familiarity with Dealership Management Systems (Tekion, CDK, Reynolds, DealerBuilt), • Experience implementing Zero Trust or identity-first security frameworks, • Background in multi-site enterprise environments (20+ locations preferred) What We Offer: * Medical, Dental, Vision, and Complimentary Life Insurance * 401k Matching and FSA * Tuition Reimbursement * Paid Time Off (accrues) * Supplemental Insurance (Hospital, Accident, Critical Illness) * Discounts on Vehicles, Services, and Parts

Job Description Experience Required: 4+ years of experience in IT infrastructure and system administration Job Summary: We are seeking an experienced System Administrator who can efficiently handle both L1 and L2-level tasks across servers, networks, and user systems. The ideal candidate will provide comprehensive technical support, ensure system uptime, perform preventive maintenance, and assist in implementing IT infrastructure improvements. Key Responsibilities: Level 1 (L1) Responsibilities: • Provide first-line technical support to users via phone, email, or ticketing system., • Troubleshoot and resolve basic hardware, software, and network issues., • Perform user account creation, password resets, and access management in Active Directory or similar systems., • Handle printer, peripheral, and endpoint configuration., • Monitor system alerts and escalate issues to L2/L3 as necessary., • Troubleshoot and resolve server, network, and system-level incidents escalated from L1., • Manage and maintain Windows/Linux servers, including patching, performance tuning, and backups., • Administer Active Directory, DNS, DHCP, Group Policy, and related infrastructure services., • Monitor system performance, analyze logs, and implement corrective actions proactively., • Configure and manage virtualization environments (Hyper-V, etc.)., • Support backup solutions, disaster recovery, and data restoration activities., • Collaborate with network, security, and application teams on infrastructure projects., • Maintain accurate documentation of configurations, procedures, and support tickets. Required Skills & Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related discipline., • 4+ years of experience in system administration or IT infrastructure support., • Strong understanding of:, • Windows Server / Linux administration, • Active Directory, Group Policy, DNS, DHCP, • Virtualization (Hyper-V), • Networking fundamentals (TCP/IP, LAN/WAN, VPNs, firewalls), • Backup and restore operations, • Experience with monitoring tools., • Basic scripting or automation skills preferred., • Excellent problem-solving, communication, and documentation skills. Preferred Certifications (Optional): • Microsoft Certified: Windows Server Administrator Associate, • CompTIA Server+ / Network+ / Security+ Key Attributes: • Strong customer-service mindset., • Ability to multitask and manage priorities under pressure., • Team-oriented with proactive and analytical thinking., • Willingness to work in rotational shifts or on-call support when required.Company DescriptionEnvision Financial Systems, Inc. (“Envision”) is a privately held corporation with headquarters in Irvine, California. Envision has offices in Owings Mills, Maryland, Denver and Bangalore, India providing client support, system hosting, business process outsourcing and software development respectively. Envision was incorporated in 1994. Envision provides real-time investor recordkeeping services and other technologies for mutual fund transfer agents, broker dealers, asset managers, and 529 program providers. Our products let firms increase their efficiency and improve their customer satisfaction, while enabling their emerging business needs. Our products use industry standard open technologies, modular design, intuitive user interfaces and configurable rules. By adhering to these design guidelines we pride ourselves in providing our clients and the market with new features, advanced functions and leading edge product capabilities in a quick and cost effective manner.Envision Financial Systems, Inc. (“Envision”) is a privately held corporation with headquarters in Irvine, California. Envision has offices in Owings Mills, Maryland, Denver and Bangalore, India providing client support, system hosting, business process outsourcing and software development respectively. Envision was incorporated in 1994.\r\n\r\nEnvision provides real-time investor recordkeeping services and other technologies for mutual fund transfer agents, broker dealers, asset managers, and 529 program providers. Our products let firms increase their efficiency and improve their customer satisfaction, while enabling their emerging business needs. Our products use industry standard open technologies, modular design, intuitive user interfaces and configurable rules. By adhering to these design guidelines we pride ourselves in providing our clients and the market with new features, advanced functions and leading edge product capabilities in a quick and cost effective manner.

Job Description Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) • Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking, • Installation and configuration of medium sized hybrid networks, • Administration and maintenance of firewalls, • Installation and configuration of Windows and Linux servers, often in virtual environments, • Administration of analogous functions in cloud environments, • Administration and maintenance of servers and common applications, • Perform system backups and restorations, assist in the assurance of backup integrity, • Schedule and coordinate system maintenance & upgrades, • Provide technical support via telephone, chat, email support or tickets., • Enthusiasm for installing and maintaining IT environments., • Continuous adherence to the highest level of ethical standards and all Company policies and procedures., • Ability to understand complex requirements, • BS in Computer Science/Engineering from an accredited College/University, • Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11, • Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers, • Working experience in day-to-day operations of LANs, WANs and VPNs, • Working knowledge of Dell Server, Sonicwall, and Dell Switches, • Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration, • Working experience in Amazon AWS and Microsoft Azure, • Working experience in Linux Servers with Dockers – Ubuntu and CentOS, • Working knowledge of Jboss and Wildfly, • Knowledge of working in Linux and MS Windows environments, • Ability to work independently and in a team environment, using good judgment and initiative, • Excellent written/verbal communication skills, time management and analytical skills, • Public Safety domain and technology experience, • iOS, Android Mobile deployments, • NOSQL experience (e.g., MariaDB), • Oracle and SQL database script writing, • Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Powered by JazzHR ZXQvFskJuU

Job Description Job Summary The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities • Respond to incoming help desk calls and emails from users and provide real-time senior-level support., • Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications., • Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy., • Assist with network administration tasks, including switch, firewall, and wireless troubleshooting., • Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems., • Support and administer the organization’s VoIP/telephony/telehealth systems., • Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints., • Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools., • Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365., • Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff., • Document issues, resolutions, and processes in the ticketing system with accuracy and completeness., • Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team’s overall capability., • Education: Bachelor’s Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered)., • Certifications:, • CompTIA Network+ or CCNA strongly preferred., • Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies., • Additional certifications (e.g., Azure, VMware, security-focused) are a plus., • Experience:, • Minimum 3–5 years in IT support, with at least 1–2 years at the Tier 3 or senior support level., • Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications., • Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable., • Skills:, • Excellent troubleshooting, documentation, and communication skills., • Ability to handle multiple priorities and escalate issues appropriately.

Job Description Compliance Analyst (IT/Cybersecurity Focus) opportunity in Huntington Beach, CA Are you an IT professional with a strong cybersecurity background who enjoys bridging technology and compliance? Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using cutting edge technology, including additive and fineblanking production methods. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, aerospace, electronics, tools, hardware, military and defense. We offer: • Benefits package including health, dental, life and vision insurance, • 401(k) with match and profit sharing, • Annual bonus based on division profitability, • Vacation and flexible paid holidays, • Wellness and Employee Assistance Programs, • Tuition reimbursement and paid training Position Summary The NIST Compliance Officer ensures organizational adherence to NIST cybersecurity frameworks (SP 800-171, SP 800-53) and related standards (CMMC, ISO 27001). This role bridges compliance and technology, driving security control implementation, risk assessments, and audit readiness across IT systems and processes. A strong IT background is required. What You’ll Do • Develop, implement, and maintain policies aligned with NIST SP 800-171 and SP 800-53 requirements., • Oversee self-assessments and gap analyses; track remediation plans for non-compliant areas., • Coordinate with internal teams to ensure timely submission of compliance documentation and audits., • Conduct vulnerability assessments and ensure risk response strategies meet NIST guidelines., • Validate access control, encryption, and logging practices for systems handling Controlled Unclassified Information (CUI)., • Work with IT operations and security teams to implement technical controls (boundary protection, incident handling, system hardening)., • Prepare compliance reports for management and regulatory bodies., • Maintain evidence repository for audits and certification processes., • Conduct staff training on NIST compliance requirements and secure practices., • Bachelor’s degree in Information Technology, Cybersecurity, or related field., • Minimum 5 years in IT operations or security roles., • Strong knowledge of NIST SP 800-171, SP 800-53, and CMMC frameworks., • Experience with ISO 27001 and regulatory compliance programs., • Familiarity with Active Directory, Windows Server environments, and cloud platforms (Office 365, SharePoint)., • Hands-on experience with vulnerability scanning, SIEM tools, and incident response., • Strong analytical and problem-solving abilities., • Excellent communication and documentation skills., • CISSP, CISM, or CISA., • ITIL Foundations. Precision Resource is an equal opportunity employer, M/F/D/V. To learn more, visit Powered by JazzHR 7yeo8KpvuD