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Job Description$ 60,000 to $ 62,000 per annum The SkillSpring Department of The New Jewish Home is looking for a full time Workforce Programs Case Coordinator. JOB SUMMARY: As a key member of the SkillSpring (f/k/a GCD) department, the Workforce Programs Case Coordinator will engage with current participants in the young adult and high school programs in an effort to prepare for and secure employment. The role of the Workforce Programs Care Coordinator is to collaborate with SkillSpring participants using the care management process including: assessing a person’s functional level, their physical, cognitive, social-emotional status and their support system; developing a plan of care that addresses the needs and problems identified and incorporating the services that are needed to enhance the current support system; identifying and arranging for coordinated delivery of those services; monitoring changes in the person’s condition, and reassessing the person’s needs on a regular basis. This team member will serve in a coaching role and effectively advocate for program participants to have their various needs met with compassion and grace. The Workforce Programs Case Coordinator must possess a strong work ethic, a passion for working with underserved young adults, and be able to build and manage relationships with internal and external partners contributing to the professional success of the SkillSpring Department and its program participants. REPORTS TO: Young Adult Program Manager- Workforce Programs DUTIES AND RESPONSIBILITIES: 1. Ensure the health, safety and well-being of participants in the young adult program, by providing support and supervision of all activities., 2. Screen and identify young adult participants in need of care coordination services. Conduct comprehensive assessments by interviewing young adult participants to identify their participant’s needs and goals., 3. Collaborate with the SkillSpring Young Adult or Health Care Explorers teams, to identify problems or needs that require special planning, intervention, teaching or follow-up., 4. Actively support measures that prioritize the participant’s needs and promotes the effective use of resources. Facilitate the participant’s involvement in the direction of care., 5. Identify, plan and arrange for appropriate services by applying a knowledge of local regional and federal services and regulations. Collaborate with the participants, programming teams and community services., 6. Coordinate implementation of the care plan with case conferences and working collaboratively with community based partners on these conferences. to maximize continuity of care, 7. Monitor the participant’s needs and responsiveness to care plan interventions. Communicate with providers who are delivering care and services for the purpose of maintaining the quality of care. Maintain and revise care plan as the participant’s needs change., 8. Document assessments, plans, interventions, the participant’s goals and their response to care management. Evaluate the participant’s response to the plan of care and the appropriateness of services. Collaborate with team members to identify the participant status and need for care plan adaptation., 9. Participate in process improvement groups. Utilize benchmarking and other sources to identify best practice. Participate in setting performance targets to improve quality. Promote and assist with development of appropriate education materials. Promote and facilitate effective communication throughout the continuum of care., 10. Maintain, update and actively improve care management skills, including identification of high risk individuals, care coordination, transition planning and implementation and knowledge of community resources. Work collaboratively with SkillSpring staff., 11. In collaboration with the Workforce team, facilitation of young adult programming including professional development, clinical skills training, and health career exploration., 12. In collaboration with the Workforce team, monitor participation of young adult programming by scheduling, tracking and reporting on various data points, including but not limited to attendance and surveys., 13. In collaboration with the Workforce team, support the SkillSpring team, leading and supporting other program activities as needed., 14. Create an environment that is diverse, culturally sensitive and relevant to the needs of young adults., 15. Perform other related duties as required. *This position may require some mornings, evenings and Saturdays at multiple sites. Hours, days and locations fluctuate based on seasonal changes. Skills & Requirements JOB QUALIFICATIONS: • Bachelor’s Degree in Social Work required, • Experience with underserved, urban young adults and first-generation college students, • Passion for working with youth and young adults, • Familiarity with healthcare career trajectories, • Experience developing new roles or new initiatives, • Excellent interpersonal skills; Engaging, extroverted personality is a strong asset, • Strong computer literacy- specifically Excel, is required, • Ability to read, analyze and interpret raw data, • Working knowledge of a CRM is highly desirable, • Ability to write reports, business correspondence, and procedure manuals (writing sample required), • Experience in planning and facilitating group workshops/events, • Ability to work independently and as a part of a team, • Excellent verbal and written communication required, • Attention to detail and deadlines, • Flexibility and adaptability a must, • Bilingual preferred (Spanish/English) PHYSICAL DEMANDS: • Required to stand and talk or hear, walk and sit., • Lift and/or move up to 25 pounds., • Travel to multiple divisions when necessary.

Job Description Position Summary: The Home+ Case Manager plays a vital role in providing trauma-informed, survivor-centered case management for individuals impacted by IPV and GBV. This position supports survivors in navigating complex systems including housing, financial resources, legal services, and safety planning to empower them to remain safely housed or transition to stable housing. We are seeking a passionate advocate who is deeply committed to social justice, anti-oppressive practices, and healing-centered engagement. The ideal candidate will approach their work through a racial, economic, and gender justice lens, recognizing the structural barriers that impact survivors' ability to access safety and stability. The position will report to our Rising Ground hub in Harlem, Manhattan. This position may require candidate to occasionally work from Manhattan Family Justice Center. What You’ll Do · Provide compassionate, survivor-centered case management to a caseload of 25-30 clients at any given time and serve at least 100 clients annually. · Conduct comprehensive intake assessments, identifying each client’s safety, housing, and financial needs. · Develop individualized service plans rooted in client autonomy, self-determination, and harm reduction. · Support survivors in navigating housing-related challenges, including public assistance applications, relocation planning, and financial aid. · Provide crisis intervention, emotional support, and safety planning, ensuring services are trauma-informed and culturally responsive. · Advocate for survivors in interactions with landlords, public assistance programs, healthcare systems, and legal services. · Facilitate access to flexible funding for housing stabilization, emergency needs, and economic empowerment. · Assist survivors in accessing the Office of Victims’ Services (OVS) compensation program and other financial assistance resources. · Connect clients to community-based organizations for legal advocacy, financial literacy, employment support, and mental health services. · Develop and maintain strong referral pathways to ensure clients have access to a broad range of housing, legal, and economic support services. · Engage in community outreach to increase awareness of Home+ services, especially among underserved survivors, including BIPOC, LGBTQ+, immigrant, and justice-involved individuals. · Advocate for systemic change by addressing structural barriers that disproportionately impact survivors from marginalized communities. · Work collaboratively with city agencies, grassroots organizations, and social justice groups to improve access to survivor-centered resources. · Maintain accurate and confidential client records in compliance with HIPAA, VAWA, and other relevant privacy laws. · Document client interactions, financial assistance allocations, and service outcomes in the program’s case management system. · Regularly assess program impact and participate in continuous quality improvement efforts to enhance service delivery. · Work closely with the Home+ Coordinator and Program Supervisor to ensure that survivors receive holistic and culturally relevant support. · Participate in weekly supervision, case conferences, and training sessions focused on trauma-informed care, restorative justice, and anti-oppressive practice. Qualifications · Bachelor’s degree in social work, psychology, human services, or related field preferred (Master’s degree a plus). · At least two (2) years of experience providing case management, advocacy, or direct services to survivors of trauma, violence, or systemic oppression. · Deep understanding of the intersections of domestic violence, gender-based violence, housing instability, economic justice, and systemic oppression. · Experience working with diverse populations, including BIPOC, LGBTQ+, immigrant, and justice-involved communities. · Strong knowledge of NYC housing systems, public benefits, emergency financial assistance programs, and legal advocacy resources. · Commitment to anti-oppressive, harm reduction, and restorative justice approaches. · Ability to work independently and collaboratively within a team and across disciplines. · Excellent organizational, communication, and crisis intervention skills. · Bilingual (Spanish, Mandarin, Haitian Creole, or another language) preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: · Hybrid (in-office and remote) with flexibility to meet clients in community settings or conduct virtual support sessions. · Ability to travel within the assigned borough to engage with survivors and community partners. Position Type/Expected Hours of Work: · Full-time position (35 hours per week), Monday–Friday, 9 AM–5 PM. · Flexibility to work evenings and weekends as needed to accommodate survivors’ schedules. Additional Requirements: · Authorized to work in the U.S. · Ability to work in-person in Harlem, Manhattan, NYC for at least 3 days or more per week. · Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SERVICE COORDINATOR FLSA: NON EXEMPT LOCATION: BRONX SALARY: $38,000 TO $47,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts. MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR Dl0mtyn8AE

Job Description FAMILY PROGRAMS COORDINATOR We are excited to invite a passionate and experienced bilingual (English/Spanish) Family Programs Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Family Programs Coordinator for our Families w/ Children facility in Staten Island, NY. As the Family Programs Coordinator, you will play a pivotal role in our organization, overseeing the performance of our dedicated Family Engagement Specialist and ensuring a nurturing and enriching environment for the families at our facility. This position is an excellent opportunity for an enthusiastic professional to develop a high-quality program that meets the needs of families and children. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Develop and implement a diverse range of recreational programs for children and families, including sports, arts and crafts, outdoor activities, and educational offerings., • Collaborate with internal departments and community partners to plan, organize, and promote special events and workshops., • Create, manage, and maintain a comprehensive event schedule that offers age-appropriate and inclusive options for participants with varied interests and abilities., • Oversee staff scheduling and prepare agendas for staff meetings to support effective communication and operations., • Maintain accurate attendance records, conduct program evaluations, and prepare regular reports for management review., • Recruit, hire, train, and support staff to ensure high-quality program delivery., • Manage a K–12 recreation program with a strong focus on youth development and participant engagement., • Actively participate in required training sessions, staff meetings, and organizational events., • Partner with the HR team to ensure all personnel files are complete, accurate, and up to date., • Ensure compliance with all OCFS and DOH regulations, standards, and guidelines. QUALIFICATIONS: • Associates or bachelor’s degree., • At least one year of supervisory experience., • Bilingual proficiency in Spanish and English., • Excellent organizational and planning skills., • This position requires flexible hours, including evenings, weekends, and holidays, to accommodate program schedule and special events., • Experience leading activities with children, teens, and adults. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am - 5pm, Monday - Friday SALARY: $50,000 #INDHP

Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $22.81-$24.50 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center