Employee Relations Specialist (HR)
25 days ago
Jamaica
Job Description Location: Jamaica, New York (JFK area) Employment Type: Full-Time, Exempt Work Setting: 100% Onsite Compensation: Competitive (target range up to $72,500 annually) About the Role This Employee Relations Specialist role supports one of the organization’s largest and most complex airport operations, with a predominantly frontline, hourly workforce across multiple business lines. This is a high-volume, hands-on HR role focused primarily on employee relations, investigations, and union interaction—not recruiting or benefits administration. What You’ll Do • Serve as the primary on-site HR point of contact for employee relations matters, • Support a large, high-volume workforce of approximately 1,400 employees across multiple locations, • Handle day-to-day employee relations issues, including:, • Employee-to-employee conflicts, • Time and attendance issues, • Performance and conduct concerns, • Coaching and disciplinary actions, • Conduct employee relations investigations by:, • Interviewing employees and witnesses, • Gathering and reviewing documentation, • Maintaining detailed notes and case records, • Partner closely with HR leadership on escalated or higher-risk employee relations matters, • Maintain working relationships with union representatives and support adherence to collective bargaining agreements, • Advise frontline leaders on HR policies, procedures, and employee relations best practices, • Ensure compliance with employment laws, labor agreements, and internal policies, • Maintain accurate administrative documentation and employee relations records, • Prepare reports and summaries related to employee relations activity, • Participate in meetings, audits, and special HR projects, • Recommend improvements to employee relations processes and HR practices, • Perform other duties as assigned in a fast-paced operational environment What You’ll Bring • Associate’s degree required; Bachelor’s degree in HR or Business preferred, • 2–4 years of HR experience with strong employee relations exposure, • Experience supporting large, hourly, frontline workforces (200+ employees strongly preferred), • Hands-on experience conducting employee relations investigations, • Background in industrial, manufacturing, warehouse, aviation, or similar blue-collar environments, • Union environment experience strongly preferred, • Strong documentation, note-taking, and administrative skills, • Ability to work independently in a high-volume, operational setting, • Strong interpersonal and communication skills with the ability to build trust at all levels, • High degree of professionalism, discretion, and confidentiality, • Proficiency with Microsoft Office and HR systems, • Willingness and ability to work fully onsite at the JFK location What You’ll Get • Competitive base salary (target range up to $72,500 annually, based on experience), • Comprehensive benefits package, including:, • Medical, dental, and vision insurance, • 401(k) plan with company match, • Paid time off and paid holidays, • DailyPay access for early wage availability, • Wellness programs and employee assistance resources, • Employee discounts and perk programs, • Recognition and rewards platform, • Opportunities for internal mobility and career growth, • Exposure to a complex, high-impact HR environment with strong visibility