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Job Description Overview Pay rate: $23/hour Full-time and part-time available Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: • Generous Paid Time Off, • Comprehensive Medical/Dental/Vision Benefit Packages, • Earned Wage Access/On-Demand Pay, • Paid On-the-Job Training, • Tuition Reimbursement, • Career Advancement Opportunities and Growth, • Flexible Schedules, • Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities POSITION SUMMARY: Direct Support Professional staff provides assistance and supervises residents in activities of daily living and implements Behavior Support and Health Care Plans. They are responsible for adhering to and documenting a resident’s program as directed by the Program Administrator and shift lead. They are responsible for providing active programming at all times. DUTIES AND RESPONSIBILITIES: • Assists and teaches residents self-care, self-administration of medications, and independent living skills, including but not limited to bathing, dressing, feeding, and nail care. Assists and trains residents in activities of daily living, personal hygiene, and household activities, including but not limited to grocery shopping, food preparation, serving and clean-up., • Maintains safety and supervision of the residents at all times., • Implements Behavior Plans and Health Care Plans., • Member of the Interdisciplinary Team in designated aspects of the development and implementation of the Individual Service Plan (ISP) and IPP outcomes, and overall programming for residents., • Assists residents in occupational, recreational, vocational, and therapeutic programs., • Maintains a safe, sanitary, and therapeutic environment which promotes respect and dignity for residents and protects the privacy, rights, confidentiality, and physical/emotional well-being of residents., • Engages residents in activities that provide opportunities for learning and practice of skills tailored to the specific needs of the resident., • Assists and teaches residents in the constructive use of leisure time. Encourages residents to participate in planned recreational activities., • Actively supervises during dining, recreational activities, medical and other appointments. Knows and reports the whereabouts of the assigned residents at all times., • Transports residents in the company vehicle to medical, recreational and/or other appointments., • Attends staff meetings; including but not limited to in-services and training sessions., • Maintains all required trainings and certifications as required by regulations and Elwyn California., • Reports and documents behavior/medical concerns and other special incidents to proper supervisory personnel., • Remains on duty until relieved by incoming staff., • Consistently demonstrates the ability to maintain quality assurance standards and promote Elwyn California goals and objectives in accordance with the organization’s policies and procedures., • Continually works with staff members in creating a professional and amiable atmosphere; encourages and supports co-workers to work as a team., • Demonstrates the ability to adapt to changes in workload., • Assists with health care and/or behavioral needs and documents appropriately., • Completes assigned work in a timely manner and strives to make good use of time., • Gives feedback to Program Administrator and/or shift lead regarding any issues affecting home operations and resident care; including immediate notification of any changes in care needs., • Seeks help and/or guidance from co-workers and/or shift lead as appropriate., • Responds to emergencies appropriately as directed by all health/behavior plans, regulations, and/or policies and procedures., • Other duties as assigned. Requirements • High school diploma or GED, • Successful completion of all trainings as required by applicable regulations, • One year experience working in a program serving persons with developmental disabilities preferred, • Must complete a DOJ and FBI fingerprint and criminal clearance and be free of convictions barring employment in this position under applicable statute or regulation, • Must have a valid health screening with clear TB test within 1 year prior to hire or no later than 7 days after hire, • Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record, • Upon hire, must complete all trainings as required by applicable regulations, including but not limited to: DSP1, DSP2, First Aid, CPR/AED certifications

Job Description7ALPHA seeks an STRTP Administrator. An STRTP Administrator is responsible for the overall leadership, management, and compliance of the Short-Term Residential Therapeutic Program. This role ensures that program operations meet all regulatory, contractual, and clinical standards established by the California Department of Social Services (CDSS), Department of Health Care Services (DHCS), and other oversight agencies. The Administrator provides strategic direction, supervises key staff, and ensures high-quality, trauma-informed care for residents. Essential Duties & Responsibilities • Oversee daily operations of the STRTP program, ensuring compliance with Title 22, Title 17, CCR, and STRTP regulations, • Ensure licensing, certification, and contract requirements are maintained at all times, • Supervise program management staff, including clinical, case management, and direct care leadership, • Develop, implement, and enforce program policies, procedures, and SOPs, • Coordinate with county placing agencies, probation departments, and external stakeholders, • Monitor program quality, outcomes, and continuous quality improvement (CQI) efforts, • Ensure staff training, credentialing, and performance evaluations are completed timely, • Oversee incident reporting, corrective action plans, and regulatory audits/inspections, • Manage program budgets, staffing levels, and resource allocation, • Promote a safe, therapeutic, and trauma-informed environment for residentsMinimum Qualifications, • Bachelor’s degree in Social Work, Psychology, Human Services, Behavioral Health, or related field, • Minimum 2–4 years of leadership or administrative experience in an STRTP, group home, residential treatment facility, or child welfare setting, • Demonstrated knowledge of STRTP regulations, CDSS licensing requirements, • Experience supervising multidisciplinary teams, • Strong organizational, leadership, and problem-solving skills, • Excellent written and verbal communication skills Preferred Qualifications • Prior experience serving as an STRTP Administrator or Program Director, • Experience with accreditation, audits, and corrective action processes Additional Requirements • Ability to pass DOJ/FBI Live Scan background clearance, • Valid California driver’s license and clean driving record, • CPR/First Aid certification (or ability to obtain)

Job Description Position Summary The Configuration Management Administrator is responsible for maintaining configuration records and traceability for engineering and production changes. The role supports controlled implementation of engineering orders, serial-number applicability, logbooks, conformance test procedures, and related configuration-controlled documentation to ensure that the correct revision is applied to the correct product. Key Responsibilities • Maintain a configuration logbook documenting configuration changes, implementation status, and applicable product or serial-number ranges., • Track and control drawing changes and Engineering Orders (EOs), including revision status and implementation applicability., • Maintain traceability of serial numbers, affected units, and configuration status throughout production and inspection activities., • Control and track configuration status of logbooks, Conformance Test (CT) procedures, inspection documents, and other configuration-controlled records., • Verify that current and approved revisions are available and properly implemented before release or use in production and testing., • Coordinate with Engineering, Quality, Production, and Project teams to verify configuration change implementation and resolve discrepancies., • Support configuration audits, internal reviews, customer reviews, and document verification activities., • Maintain organized and auditable records of change history, approvals, effectivity, and implementation evidence., • Identify gaps or inconsistencies in configuration records and follow up with responsible departments for correction., • Support continuous improvement of configuration control and traceability processes. Minimum Qualifications • Associate degree or higher required., • Working knowledge of document control, engineering change control, revision management, or configuration tracking., • Ability to review technical drawings, document revisions, and serial-number applicability information., • Strong organizational skills, attention to detail, and proficiency in maintaining accurate records and trackers. Preferred Qualifications • Bachelor's degree preferred., • Degree or coursework in Mechanical Engineering, Industrial Engineering, Quality, Engineering Technology, or a related field preferred., • Experience with configuration management, engineering change control, document control, or quality systems in a manufacturing environment is preferred. Experience: Three or more years of relevant configuration management, engineering documentation, quality, or manufacturing experience is recommended. Language Preference: Korean language capability is preferred.

Job Description We are a fast pace outpatient radiology facility who is currently looking for a Mammography Technologist to fill an opening in our clinic in Palmdale CA. The Mammography Technologist possesses skills and knowledge to competently provide quality screening and diagnostic breast imaging services with proper documentation of mammography record requirements and radiation safety, while maximizing the use of equipment and resources. This individual also interacts in a positive, service-oriented manner with patients, medical staff, and peers, and performs all policy and procedures in the area of assignment. Responsibilities of the Mammography Technologist · Understands, performs and accurately completes all examinations on Mammography equipment as needed, following clinic practices and procedures. · Works closely with the Radiologist ensuring the imaging quality of the mammograms are sufficient and meet ACR standards. · Understands, performs and accurately completes all RIS and PACS documentation as needed for patient care. Has mastery of the RIS/PACS system and the operation of clinic computers. Can reboot servers as needed. · Understands and performs quality control checks on Mammography equipment, and clinic computers, and informs service and clinic administrator of any problems. · Provides appropriate and thoughtful patient care in an empathetic manner. Acts professionally in interactions with patients and coworkers in the same manner as they would want to be treated. · Dresses appropriately as per clinic custom and procedures. · Prioritizes tasks and accomplishes them in a timely manner. Able to work and think through problems independently. · Understands and is certified and can perform basic life-support as per the American Heart Association. · Understands and applies radiation safety measures under all circumstances. · Understands and applies sterile technique measures in all circumstances in which this is required. · Maintains appropriate CME credits and mastery of new techniques and studies as they arise. · Performs other duties as required for the efficient and optimal functioning of the clinic. Experience Mammography experience of at least one - three years is preferred. Education As necessary to obtain required licensure. Licensure / Certification The Mammography Technologist must have current licensure with the State of California in Diagnostic Radiography and Mammography. Additional current licensure with the American Registry of Radiologic Technologists for Radiography is preferred. American Heart Association Healthcare Provider BLS certification is required.

Job Description Position Title: Counselor I Department: AV-Assessments Reports To: as assigned by the Program Director POSITION SUMMARY Provides pre-screening and SUD assessments, individual counseling, group facilitation, and crisis intervention as part of a multidisciplinary team. This position requires providing services at designated PSH co-location sites within the community and may require travel between the main office and co-location sites. A valid driver’s license and clearance to operate a personal vehicle while on duty are required.. Benefits Package • Medical Insurance, • Dental Insurance, • Vision Care Plan, • Life Insurance, • Paid Holidays, • Flexible Spending Account (FSA), • Paid Vacation Time, • Sick Time, • 401(k) Retirement Plan, • Competitive wages, • Stability and career advancement, • Continuing Education Opportunities CATEGORIES OF DUTIES ALL PROGRAMS • Provides crisis intervention on an as-needed basis., • Attends weekly individual and group supervision., • Attends in-service training and educational workshops., • Attends all required staff meetings., • Cooperates and communicates fully with other staff members regarding patient behavior, progress, activities, etc., • Conducts self in a professional manner in areas of dress, language, attitude, and behavior., • Exhibits full knowledge and support of the philosophy and objectives of the Agency., • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality., • Other duties as assigned by Director and/or Administration. ALCOHOL AND DRUG PROGRAMS • Completes/Review/Updates ASAM Assessment within timeframe established by program policy., • Initiates Individualized Treatment Plan on assigned patients and works closely with Case Manager and other members of the multi-disciplinary team to assure all identified problems are addressed. Completes the Integrated Summary and Treatment plan updates within timeframe established by program policy., • Participates in Initial Case Conference within timeframe established by program policy., • Participates in Continuing Case Conferences within timeframe established by program policy., • Provides regular, comprehensive progress note charting in patient’s Medical Record in accordance with JCAHO, State, County, and Agency standards, to include individual sessions, group participation, crisis intervention, etc., • Facilitates educational groups using approved curriculum according to program schedule., • Schedules and conducts regular 1:1 sessions with all assigned patients at least weekly or more often as appropriate or directed., • Performs conjoin/family sessions as needed., • Reviews all patient therapeutic writing assignments and provides assistance/feedback as needed., • Attends in-service training and educational workshops., • Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol test, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) and maintains annual waived testing requirements/trainings. HIV PROGRAMS • Provides counseling and testing services; document and track tests results., • Provides co morbidity education through outreach, group level and individual sessions., • Maintains caseload, charting and documentation of services and referrals provided., • Provide data entry and reporting of units of service provided. DETOX AND INPATIENT SPECIFIC DUTIES • Reviews Psychiatric evaluation, History and Physical, ASI Assessment, Family Assessment and any available/appropriate past Medical Records for this or other agencies., • Works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed., • Facilitates and completes Initial Case Conference and Continuing Case Conference within time frame established by program policy., • Completes Integrated Summary on each assigned patient based on the need of the patient(s)., • Provides crisis intervention on an as needed basis., • Provides regular, comprehensive progress note charting in patient’s Medical Record in accordance with JCAHO, State, County, and Any other contractual Agency standards which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities., • Schedules and conducts regular 1:1 sessions with all assigned patient’s at least weekly or more as appropriate or directed., • As appropriate, initiate contacts with family members or significant others at time of Initial 1:1 to perform Family Assessment., • Facilitates educational groups as assigned utilizing approved curriculum according to the program schedule., • Facilitates process groups as assigned according to the program schedule., • Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues., • Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc., • Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc., • Interfaces daily with agency Utilization Review personnel and provides regular reports on patient’s current status., • Attends in-services training and educational workshops., • Attends all required staff meetings., • Other duties as assigned by Director and /or Administrator. YOUTH SERVICES • Conduct random UA testing and documentation of results for all clients, according to the specific program requirements and frequency of testing., • Interfaces daily with agency Utilization Review personnel and provides regular reports on patient’s current status., • Submit client billing daily to clerk/typist for data entry., • Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients regarding after-care arrangements, educational needs, family relationships, housing and living arrangements, and legal problems affecting the youth., • Provides crisis intervention on an as needed basis., • Conduct community outreach monthly and attend community meetings as appropriate., • Must obtain and be cleared by LIVE SCAN to work with TTC Youth Clients. EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION, REGISTRATION Counselor I • High School Diploma or GED, • Registration with any one of the -approved state-level certification entities: CADTP, CAADE or CCAPP, • 1 year in a behavioral healthcare setting, • Enrollment in academic Addictions Studies Program and completed a minimum of 80 hours of approved instruction or agree to complete hours within 6 months from date of hire., • Complete ASAM A and B training within 15 days from date of hire. ADDITIONAL REQUIREMENTS FOR YOUTH SERVICES • A minimum of five (2) years’ experience in youth services including work with runaways, victims of abuse, and pregnant or parenting youth, • Training to conduct urinalysis testing and analysis by qualified agency staff, a urinalysis testing organization, or County department., • Knows psychosocial developmental tasks, knows milestones of adolescent physiological development, is aware of family/generational influences on substance use issues, understands adolescent high-risk behaviors, is aware of legal issues surrounding adolescent treatment, demonstrates knowledge of mandatory reporting laws. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation, and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

Job Description About the Role: The Project Administrator in the manufacturing industry plays a critical role in supporting project teams to ensure the successful planning, execution, and completion of manufacturing projects. This position is responsible for coordinating project activities, managing documentation, and facilitating communication among stakeholders to maintain project timelines and budgets. The Project Administrator acts as a central point of contact, ensuring that all project information is accurate, up-to-date, and accessible to relevant team members. By providing administrative support and tracking project progress, this role helps to mitigate risks and resolve issues promptly. Ultimately, the Project Administrator contributes to the efficient delivery of manufacturing projects that meet quality standards and business objectives. Minimum Qualifications: • High school diploma or equivalent; Associate’s degree or higher in Business Administration, Project Management, or related field preferred., • At least 2 years of experience in project administration or coordination, preferably within the manufacturing sector., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management software., • Strong organizational skills with the ability to manage multiple tasks and priorities effectively., • Excellent written and verbal communication skills. Preferred Qualifications: • Bachelor’s degree in Business Administration, Project Management, Engineering, or a related discipline., • Experience with manufacturing processes and terminology., • Familiarity with ERP systems and advanced project management tools such as MS Project or Primavera., • Certification in project management (e.g., CAPM or PMP) is a plus., • Demonstrated ability to work collaboratively in cross-functional teams. Responsibilities: • Coordinate and schedule project meetings, prepare agendas, and document meeting minutes to ensure clear communication among project stakeholders., • Maintain comprehensive project documentation, including contracts, schedules, budgets, and progress reports, ensuring accuracy and compliance with company standards., • Track project milestones, deliverables, and deadlines, providing regular status updates to project managers and team members., • Assist in the preparation and monitoring of project budgets, including processing invoices and expense reports., • Facilitate communication between cross-functional teams, suppliers, and clients to support project objectives and resolve administrative issues. Skills: The Project Administrator utilizes strong organizational and communication skills daily to coordinate project activities and ensure all stakeholders are informed and aligned. Proficiency in project management software and Microsoft Office enables efficient tracking of project timelines, budgets, and documentation. Analytical skills are applied to monitor project progress and identify potential risks or delays, facilitating timely interventions. Interpersonal skills support effective collaboration with diverse teams, suppliers, and clients, fostering a cooperative work environment. Additionally, attention to detail ensures accuracy in reporting and compliance with company policies, contributing to the overall success of manufacturing projects.

Job Description Position Purpose: The Patient Navigator role is designed to provide comprehensive support to clients by identifying their needs and guiding them through our appropriate administrative systems and patient support services. This position involves warmly greeting patients and extending assistance in waiting room areas, ensuring a seamless and positive experience. Additionally, the Navigator will actively address any questions or concerns patients may have, contributing to an overall atmosphere of comfort and efficient service delivery. Principal Responsibilities: • Welcome all clients, visitors, and individuals from the general public with a friendly and professional demeanor., • Engage in meaningful conversations with clients and visitors to identify their informational needs., • Provide assistance to clients of diverse cultural backgrounds, aiding their understanding of the Health System in terms of service access and limitations., • Establish and maintain effective communication channels with clients and the healthcare team to ensure a smooth and coordinated experience., • Serve as a vital liaison between clients and the medical staff, facilitating seamless interaction and information exchange., • Coordinate the dissemination of updates and changes from front/back office staff to ensure accurate and timely information flow., • Assist clients in completing necessary forms, streamlining administrative processes for enhanced efficiency., • Offer comprehensive information on on-site services and promote health awareness to clients., • Educate clients about available benefits, including health coverage programs, and refer them to Enrollment Specialists for eligibility screening., • Act as a representative of the clinic in matters related to the delivery of healthcare services, working closely with the Clinic Administrator., • Collaborate with the outreach team to greet and receive new clients, actively participating in the intake process., • Engage in community outreach initiatives to broaden the clinic's impact and accessibility., • Contribute to the maintenance of incentive program logs, ensuring accurate and up-to-date records., • Facilitate the transportation of patients from the local hospital Emergency Department to the E. Hollywood clinic using public transportation., • Attend general staff meetings to stay informed and actively participate in the clinic's collective efforts., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes., • Perform other duties as assigned by supervisor. Requirements: • Experience Required: Minimum 1 year of front desk or receptionist experience., • Demonstrated experience in effectively engaging with clients and collaborating with staff from diverse socio-economic, ethnic, and cultural backgrounds., • Exceptional communication skills, both verbal and written, to facilitate clear and concise interactions., • Bilingual proficiency in English and Spanish is highly desirable., • Flexibility and capability to travel between different sites as required by the role., • Possess a valid CA Driver’s License, maintain a clean driving record, and be able to travel to different sites., • Capacity to collaborate effectively with healthcare teams and contribute to a cooperative and patient-focused care environment., • At least 1 to 2 years of experience in client support or community service roles., • Willingness to work some evenings and weekends, reflecting a commitment to meeting the varied needs of our community and clients. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD)., • Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job Description Position Title: Counselor II Department: Reports To: as assigned by the Program Director POSITION SUMMARY Provides pre-screening and SUD assessments, individual counseling, group facilitation, and crisis intervention as part of a multidisciplinary team. This position requires providing services at designated PSH co-location sites within the community and may require travel between the main office and co-location sites. A valid driver’s license and clearance to operate a personal vehicle while on duty are required. Benefits Package • Medical Insurance, • Dental Insurance, • Vision Care Plan, • Life Insurance, • Paid Holidays, • Flexible Spending Account (FSA), • Paid Vacation Time, • Sick Time, • 401(k) Retirement Plan, • Competitive wages, • Stability and career advancement, • Continuing Education Opportunities CATEGORIES OF DUTIES ALL PROGRAMS • Provides crisis intervention on an as-needed basis., • Attends weekly individual and group supervision., • Attends in-service training and educational workshops., • Attends all required staff meetings., • Cooperates and communicates fully with other staff members regarding patient behavior, progress, activities, etc., • Conducts self in a professional manner in areas of dress, language, attitude, and behavior., • Exhibits full knowledge and support of the philosophy and objectives of the Agency., • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality., • Other duties as assigned by Director and/or Administration. ALCOHOL AND DRUG PROGRAMS • Completes/Review/Updates ASAM Assessment within timeframe established by program policy., • Initiates Individualized Treatment Plan on assigned patients and works closely with Case Manager and other members of the multi-disciplinary team to assure all identified problems are addressed. Completes the Integrated Summary and Treatment plan updates within timeframe established by program policy., • Participates in Initial Case Conference within timeframe established by program policy., • Participates in Continuing Case Conferences within timeframe established by program policy., • Provides regular, comprehensive progress note charting in patient’s Medical Record in accordance with JCAHO, State, County, and Agency standards, to include individual sessions, group participation, crisis intervention, etc., • Facilitates educational groups using approved curriculum according to program schedule., • Schedules and conducts regular 1:1 sessions with all assigned patients at least weekly or more often as appropriate or directed., • Performs conjoin/family sessions as needed., • Reviews all patient therapeutic writing assignments and provides assistance/feedback as needed., • Attends in-service training and educational workshops., • Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol test, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) and maintains annual waived testing requirements/trainings. HIV PROGRAMS • Provides counseling and testing services; document and track tests results., • Provides co morbidity education through outreach, group level and individual sessions., • Maintains caseload, charting and documentation of services and referrals provided., • Provide data entry and reporting of units of service provided. DETOX AND INPATIENT SPECIFIC DUTIES • Reviews Psychiatric evaluation, History and Physical, ASI Assessment, Family Assessment and any available/appropriate past Medical Records for this or other agencies., • Works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed., • Facilitates and completes Initial Case Conference and Continuing Case Conference within time frame established by program policy., • Completes Integrated Summary on each assigned patient based on the need of the patient(s)., • Provides crisis intervention on an as needed basis., • Provides regular, comprehensive progress note charting in patient’s Medical Record in accordance with JCAHO, State, County, and Any other contractual Agency standards which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities., • Schedules and conducts regular 1:1 sessions with all assigned patient’s at least weekly or more as appropriate or directed., • As appropriate, initiate contacts with family members or significant others at time of Initial 1:1 to perform Family Assessment., • Facilitates educational groups as assigned utilizing approved curriculum according to the program schedule., • Facilitates process groups as assigned according to the program schedule., • Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues., • Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc., • Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc., • Interfaces daily with agency Utilization Review personnel and provides regular reports on patient’s current status., • Attends in-services training and educational workshops., • Attends all required staff meetings., • Other duties as assigned by Director and /or Administrator. YOUTH SERVICES • Conduct random UA testing and documentation of results for all clients, according to the specific program requirements and frequency of testing., • Interfaces daily with agency Utilization Review personnel and provides regular reports on patient’s current status., • Submit client billing daily to clerk/typist for data entry., • Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients regarding after-care arrangements, educational needs, family relationships, housing and living arrangements, and legal problems affecting the youth., • Provides crisis intervention on an as needed basis., • Conduct community outreach monthly and attend community meetings as appropriate., • Must obtain and be cleared by LIVE SCAN to work with TTC Youth Clients. EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION, REGISTRATION Counselor II • High School Diploma or GED, • Completion of academic Addictions Studies Program, • Certification by CADTP, CCAPP or CAADE, • 3 years in a behavioral healthcare setting ADDITIONAL REQUIREMENTS FOR YOUTH SERVICES • A minimum of five (2) years’ experience in youth services including work with runaways, victims of abuse, and pregnant or parenting youth, • Training to conduct urinalysis testing and analysis by qualified agency staff, a urinalysis testing organization, or County department., • Knows psychosocial developmental tasks, knows milestones of adolescent physiological development, is aware of family/generational influences on substance use issues, understands adolescent high-risk behaviors, is aware of legal issues surrounding adolescent treatment, demonstrates knowledge of mandatory reporting laws. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation, and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

Job Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Clinical Supervisor LCSW/LMFT/LPCC/PsyD/PhD 35 hours per week / $81,900 to $85,000 annualized (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision of the Director of Housing Services, assist with establishing a system for providing appropriate clinical oversight and supervision of ICMS HFH staff. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • Responsible for participating in regular case conference meetings in conjunction with the Program Director, Program Managers, Program Coordinators, and ICMS staff, including coordinating the attendance of outside entities including but not limited to mental health and health care professionals, community partners, and County staff as appropriate, • Work in conjunction with QA staff and Program Managers to ensure that case conference meetings occur regularly and are documented, • Oversee the development of individualized service plans in collaboration with ICMS staff, Program Managers, Program Coordinators, and other MHALA teams involved in the participant’s treatment plan, • Responsible for regularly reviewing assessments and service plans in collaboration with ICMS staff, Program Coordinators, and Program Managers, • Regularly review charts ensuring clinical appropriateness of services provided to program participants, • Actively participate in team meetings to provide team supervision and facilitate training addressing the clinical needs of program participants, • Regularly meet with ICMS staff for case consultations and document discussions pertaining to program participants, • Provide clinical oversight of case management services and staff interactions with program participants, • Participate in the On Call rotation as administrator to provide support and guidance during emergency situations encountered by ICMS HFH staff when working with program participants, • Provide license-dependent clinical services that may include psychosocial assessments, diagnosis, or linkage to mental health services, • Responsible for supporting ICMS staff in conducting outreach and engagement efforts, • Provide support in the development and growth of staff by providing ongoing mental health or related training as needed by the agency, • Maintain all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source, • Review incident reports and follow up as appropriate to assess for clinical needs. Position Requirements: • A valid, active license as a Licensed Clinical Social Worker issued by the State of California Department of Consumer Affairs, Board of Behavioral Sciences, • A minimum of one year experience (including internship) providing services to individuals who have a mental illness, • Must obtain LPS designation and actively participate in MHALA North County LPS crisis prevention rotation schedule, • Must be willing to actively participate in onsite Clinical Peer Support Groups, • Must be willing to maintain a limited caseload as needed to comply with program and agency needs., • Experience working with the target population and able to provide client-centered services, • Knowledgeable of local community resources and ability to link ICMS HFH participants to appropriate agencies, • Must have good basic English writing skills, good basic computer skills, be highly organized, and have excellent communication skills., • Must be flexible and able to multi-task including productivity goals as assigned, • Proficient in computer applications such as Microsoft Word, Excel, and Outlook, • Must possess a high level of tolerance and understanding for a work atmosphere that is very busy and highly unstructured and for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics, • Flexible work schedule, • Must be CPR certified or able to acquire certification, • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment, • TB clearance and re-testing every year are conditions of continued employment, • COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment, • Employment verification directly from three (3) past employers within the most recent 7-year period, • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment, • TB clearance and re-testing every year are conditions of employment, • COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment, • Employment verification directly from three (3) past employers within the most recent 7-year period

Job Description URGENTLY HIRING EXPERIENCED CNA'S & CAREGIVERS!!!!!!- Competitive Pay Rates - $, Bi-Weekly Pay, Super Understanding Employer! Comforting Love Home Care is looking for highly compassionate and dependable individuals to fill the position of companion/sitter. This is a position that comes with excellent benefits, including a competitive salary rate, flexible schedules, bi weekly pay, an understanding and highly supportive employer, and opportunities to grow and learn from accomplished in-home care professionals. You must be ready to treat our clients in a respectful and compassionate way, and expect to be respected and valued in return. About Us: Comforting Love Home Care is a non-medical, in-home care provider who maintains the highest quality standards in the industry. Our goal is to add value to the lives of our clients and those who love them. We are based in California and our services are available in the areas of Los Angeles and Kern county. We value our employees the same way we value our clients! Physical Address: Website: comfortinglovehomecare.com POSITION: COMPANION/SITTER Job Type: PRN Reporting to: Administrator Salary: $16.90-$18 and hour Employer Type: Non-Medical Home Care Agency Travel Required: Within 50 mile radius Work Location: Multiple Locations SCHEDULE: Monday to Friday Weekends Day Shift Night Shift On Call Weekends Why You Should Join Us! o Very competitive pay rates - $.. o Flexible schedules o Friendly co-workers o Super helpful and understanding Supervisors o Easily accessible Administrator o Quick and clear onboarding process o On job training and growth opportunities o Sick and emergency leave o Bi weekly pay o Bonuses JOB DESCRIPTION: Our Agency is dedicated to hiring people we can trust with our own families. Our companions/sitter deliver various services in accordance with an established plan of care, and provides for the companionship needs and comfort of patients in their homes. Qualifications & Education: o High school graduation or GED required. o Ability to read, write, follow instructions and complete training or pass competency assessment, as appropriate, for understanding needs of populations served, i.e., o Basic meal preparation o Provision of transportation services o Housekeeping o Home safety o Handle emergencies in the home and infection control o Evidence of sympathetic attitude toward care elderly o Evidence of maturity and ability to deal effectively with job demands o Good verbal communications skills required. o Attend (10) hours of training in services per year. o Shall have a criminal history check conducted prior to being offered work with this agency. o Ability to work closely supervised to ensure competence in providing client care. Requirements: o CPR/First Aide o Driver’s License o Proof of Valid Car Insurance o Caregiver Certification o Physical Exam (must be within 1 year) o TB test o Drug Screening o Motor Vehicle Record Review o Proof of eligibility to work in the USA Need to be registered through CDSS (California Department of Social Services) Responsibilities: o Provide continuous companionship for the client while on duty o Provide personal hygiene assistance for clients or those recovering from surgeries, injuries or accidents by attending to their basic needs, such as showering, bathing, dressing and eating o Assist with personal care and hygiene, plan and prepare meals and help with physical therapy exercises o Observe the client’s general physical, emotional and mental condition and report all changes to RN o Provide medication reminders and supervise the self-administration of medication o Perform housekeeping duties and report any unusual incidents o Act quickly and responsibly in cases of emergency o Maintains strict confidentiality of client, family, and caregiver information o Maintains good personal hygiene and must be neat in appearance. Physical Demands: Ability to: o Ability to perform tasks involving physical activity, which may include heavy lifting and extensive bending and standing. o Deal effectively with stress o Work assigned hours per week o Bend and stand an average of 6 hours per day o Lift up to 50+ pounds o Work in a stressful environment. o Drive up to 50+ miles per day. o Assess and communicate with ill clients, co-workers, and general public.

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Lake L.A. - Lake Los Angeles, CA 93531 Salary Range $92,803.00 - $114,639.00 Salary Position Type Regular Full-Time Job Shift Day Category Certificated DESERT SANDS PUBLIC CHARTER SCHOOL Full-Time, Monday - Friday; 8 a.m. - 5 p.m. This position provides support to various school sites within the region, including Lake L.A. and Palmdale 5th St. The role may require travel between locations to meet site-specific needs. Help Us Change Lives We live by the motto that "There is a Student in Front of Everything We Do" and we are very passionate about it. Do you have a passion to work with students? If so, then this is an exciting opportunity for you! You'll have the opportunity to work with a diverse group of students supporting their growth and development. Remember the person who made a difference in your life? Now it's your turn. How You Will Make an Impact The Learning Center Coordinator serves as an Administrator in charge of school in the absence of the Principal or Assistant Principal. This position collaborates with all staff to ensure effective design, delivery, and maintenance of school programs. This position reports to the Principal or designee. Responsibilities/Duties • Support leadership of the staff in assessing learning center needs and determining objectives as the basis for developing long- and short-range plans for the school or assignment, • Plan, coordinate, and evaluate the on-site program of student support and enrichment services, • Assist in supervision of all assigned personnel and help identify, provide, assign and coordinate in-service growth opportunities for personnel within the school, • Carry out a program of communications and community relations and will collaborate with operations personnel to ensure safety and success of pupils and school programs, • Assist with adherence to federal and state laws and requirements and district policies, • Collaborates in the administration of state mandated testing. Supervises the administration of assessments, • Serve on committees and perform other duties as assigned, • Plans and develops after-school curriculum to meet individual needs of participating students through collaboration with principal and classroom teachers, • Reviews individualized student needs and progress. Provides support with supervision and leadership to all center staff, including volunteers (i.e. community and YMCA) for the development and coordination of all programs, • Coordinates the use of volunteers for various center activities, • Attends Parent/Teacher Conferences on a needed basis, • Schedules and coordinates training of all Personnel, tutors, and volunteers with the Assistant Principal, • Utilizes a variety of means to publicize the activities and benefits of the center to the school and local community, • Attends informational and networking meetings with the other community stakeholders, • Coordinates data collection and record keeping for evaluation and ongoing planning purposes, • Monitor to the company's Compliance Program: procedures, Rules, and Regulations; collaborate with Student Services Personnel, • Substitute teaching when necessary; maintain a student roster as needed, • May carry a minimum of ten (10) students in a caseload, • Provides ongoing communication about the activities of the center to the school's Principal, Staff and students, • Co-Coordinate WASC and SPSA processes with the AP, • Co-Coordinate the SST (Student success Team) Process with the Lead Teacher, • Assists in facilitating 'At-Risk' formal interventions (ADA Section 504, IDEA, etc.) and works with Special Education and ELL, • Perform administrative duties, responsibilities and activities that may be assigned or changed from time to time, • Supervisory Responsibilities: Manage, coordinate, supervise, coach and direct the hiring, training, or performance development of team members and oversee their daily activities Knowledge, Skills, Abilities • Knowledge of and commitment to contemporary management and instructional techniques, • Knowledge of curriculum, including highly developed competencies in at least one content area, • Organizational and planning skills, • Ability to collaborate and work effectively with various levels of school employees and the public, • Presentation and public speaking skills, • Data analysis Minimum Qualifications • Experience working in a school setting, • Prior teaching experience or school counseling experience required, • Bachelor's Degree required, • Valid Clear California Teaching Credential with English Language Authorization OR California Pupil Personnel Services credential required, • Knowledge and/or experience in project management, program development, organizing, prioritizing, coordinating, implementing, and managing multiple programs, projects, tasks and building teams preferred, • Proficient in student information systems (SIS) and educational applications, • Skilled in MS Office (Word, Excel, PowerPoint, Outlook, Teams), • Ability to travel in performance of job duties is required, • Ability to lift, carry, push, pull objects weighing up to 10 pounds (almost all office jobs) Physical Requirements • Mental Demands: high workflow management, high project coordination, high people engagement., • Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together., • Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly., • Average Hearing: able to hear average or normal conversations and receive ordinary information., • Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery., • Frequent multi-tasking, changing of task priorities, repetitious exacting work required., • Working in a noisy, distracting environment with frequent deadline pressures.

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview: We are welcoming pa

Job Description Position Description: Under the direct supervision of the Clinic Administrator/Supervisor, the Medical Assistant is a vital member of our care team, responsible for providing essential clinical support. This position primarily assists in delivering direct patient care within the regulatory scope of practice. The Medical Assistant supports healthcare providers by preparing examination rooms and documenting patient information, ensuring smooth operations and optimal patient experiences. This position also upholds patient confidentiality, adheres to regulatory standards, and maintains the highest level of professionalism in healthcare delivery. Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel, following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow measurement, according to established policies and procedures., • Performs lab tests, including finger sticks, after receiving appropriate training and verification of competency., • Administers immunizations and medications per provider's order after a licensed healthcare professional verifies the correct medication and dosage., • Performs venipuncture and PPD skin placements, documents the measurement of the PPD skin test, and reports this information directly to the provider or Registered Nurse., • Applies and removes bandages and dressings., • Provides fluoride varnish treatment to patients ages 1 month to 20 years during wellness or medical visits, following approved protocols to prevent dental caries and support preventive health efforts., • Applies principles of aseptic technique and infection control in accordance with established policies and procedures., • Provides basic health information and education to patients following established protocols., • Prepares examination rooms by ensuring cleanliness and stocking necessary supplies., • Accurately documents patient information, medical history, and treatment plans in electronic health record (EHR) systems., • Assists with patient education regarding medications, treatments, and follow-up care., • Coordinates referrals to specialists and diagnostic testing as needed., • Ensures compliance with infection control protocols and maintains a safe, clean environment., • Assists with administrative tasks such as scheduling appointments, answering phones, and verifying insurance information., • Accurately files patients’ lab results, X-rays, EKG results, and other documents after provider review and sign-off., • Participates in staff meetings, including quality improvement sessions, case conferences, and in-service training., • Participates in all safety programs, which may include assignment to an emergency response team., • Administer topical fluoride varnish treatment., • Complete required screening tools., • Log in to Cozeva. Review what the patient is due for, regarding HEDIS measures., • Check daily Rusetta tank., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Performs other duties and tasks as required or assigned., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Requirements: • High School Diploma or GED, • Graduation from an accredited Medical Assistant school with a current MA certificate, • Minimum of two years of experience required., • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture, • Current BLS certificate from the American Heart Association or American Red Cross, • Strong communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals., • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment., • Two years’ experience in an ambulatory clinic preferred, • Bilingual (English/Spanish) preferred. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD)., • Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of the community• Supports the Administrator, DON & Business Office Manager in administration tasks. Language Skills Ability to read, analyze, and inter

Under the supervision of the Correctional Health Services Administrator I/II, Correctional Facility (CF), the Laboratory Assistant, CF performs standardized non-technical laboratory procedures in collecting and processing laboratory specimens, materials, and supplies.

Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of the community• Supports the Administrator, DON & Business Office Manager in administration tasks. Language Skills Ability to read, analyze, and inter

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Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!.Employs qualified personnel and ensures ade

Job Description Position Purpose: The Clinic Supervisor is responsible for assisting in planning, coordinating, and monitoring all operational and financial aspects of the Wesley Health Center. In conjunction with providing effective leadership to clinic staff, the Supervisor oversees the delivery of quality, cost-effective patient care. The position collaborates with the Clinic Administrator in directing support services and personnel to discharge their responsibilities. Principal Responsibilities: • Function in as a member of a multi-disciplinary team and leadership team to facilitate JWCH’s Strategic and Operational Plan., • Communicate organizational objectives and vision to the clinic team members., • Maintain and ensure compliance with all JWCH policies and procedures and regulatory agencies rules and regulations including HIPPA guidelines., • Ensure and maintain sites specific insurances, licenses, certifications, contracts, MOUs, etc., • Assist Clinic Administrator with the development and implementation of departmental goals, policies, procedures, budgets, and reporting tools., • Promote a team approach to delivering quality, cost-efficient care where patient satisfaction is the primary goal., • Supervise staff to ensure duties are performed effectively and efficiently. Ensure staff provide excellent inpatient care with appropriate orientation, training, coaching and monitoring, while maintaining employee satisfaction., • Coordinate providers’ schedules and the scheduling of patients, monitor appointment availability (access) and implement changes as needed., • In conjunction with the designated Clinic Administrator, work to enhance provider satisfaction and, when necessary, assist in resolving provider related issues., • Based on projected enrollment, visits, and utilization, monitor the impact of growth on the facility’s existing space plan; propose, plan and direct facility expansion and enhancement projects when required; maintain a professional facility appearance that meets the expectations of patients., • Assist with the coordination and implementation of quality improvement activities in conjunction with Quality Improvement/Quality Assurance and overseeing the delivery of quality patient care within the Wesley Health Center site., • Work with the billing department for the timely collection and submission of encounters., • Enhance health center visibility through community involvement by participating in service and professional organizations., • Actively participate on organizational and ad-hoc committees, as needed., • On a monthly basis, and as needed, report progress, operational issues, organizational opportunities and threats to the Operations Leadership Team., • Monitor patient satisfaction through various programs such as the formal complaint process, patient survey, etc. and respond as appropriate., • Work toward ensuring that customer service standards are met and perform additional duties as assigned., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes., • Become a Master Trainer by participating and learning the AIDET Customer Service Train-theTrainer Program by JWCH., • Conduct at least one AIDET customer service training for staff on an annual basis as a Master Trainer., • Ensure all new and existing team members complete the AIDET customer service training annually., • Other duties as assigned by supervisor. Requirements: • Preferably possess a Bachelor’s degree in a related field with a minimum of two years of experience in healthcare management. Relevant experience may be considered in lieu of formal education., • Minimum of two years of experience working in an FQHC (Federally Qualified Health Center), • Demonstrate knowledge of Federal, State, and local funding allocated for health services., • Have a track record of working with clients or patients, as well as staff, from diverse socioeconomic, ethnic, and cultural backgrounds., • Previous supervisory experience is a requirement., • Bilingual/Bi-cultural proficiency (Spanish/English) is mandatory., • Experience within a Community Health Care Center is highly desirable., • Proficiency with computer applications such MS- Word, PowerPoint, Excel and Outlook etc., • Demonstrate strong leadership skills, effectively managing and motivating a diverse team., • In-depth knowledge of healthcare regulations, compliance standards, and quality improvement processes., • Excellent communication and interpersonal skills, fostering a positive and collaborative work culture. *All JWCH, Wesley Health Centers workforce are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD)., • Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

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