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Job DescriptionCompany Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Job Summary The Sales Application Engineer for Industrial and Environmental (I&E) role at Veolia WTS’s Sievers Analytical Instruments (AI) focuses on supporting internal and external sales teams in commercial processes and driving an excellent customer experience through advanced technical support. Most of AI’s technology is made in and distributed from its headquarters in Boulder, CO. The Sales Applications Engineer interfaces with many different parts of the business to gain and maintain expert level product knowledge, including but not limited to product management, technology (hardware and software), field service, and factory service teams. Veolia and AI have global presence with facilities in many countries including Hungary and Singapore, and its products are sold and serviced directly and indirectly by independent sales/service providers. This requires interfacing with people both internally and externally that represent a broad range of product knowledge, time zones, and cultural backgrounds. This is a remote based travel position (roughly 50%), reporting directly to the I&E Sales Manager, and will have a matrix manager for duties related to service support. This role focuses on instruments designed for markets within the Industrial and Environmental business vertical. This includes InnovOx products, TOC-R3, Boron and Boron Ultra, and M-Series. Key Characteristics: • The candidate will be continuously interfacing with members of the sales team, specialist team, managers, leaders in the aftermarket group, and with teams across the organization, so the desire and ability to work cross functionally within the business to drive projects and business initiatives is key, • A strong customer focus is required to deliver on our goal of sales, service and support excellence., • This includes contributing directly to the customer and also indirectly in the collaboration, training, and support of service personnel globally, as well as to direct and indirect sales team members within the NAM and LATAM territories, • A deep interest in understanding the mechanics and theory of how analytical instruments work is critical, • This includes a desire to understand fluidic, mechanical, and electronic systems on a technical level An understanding of the sales cycle steps is essential to provide high-level support for sales teams Duties & Responsibilities: • Contribute to instrument sales cycle:, • Supporting team members during their sales meetings (onsite and remote) sharing technical and application knowledge, • Supporting the instrument demo and trial processes in coordination with local sales representative, • Owning the application approval process, from the data collection from a customer, up to creating an approval form and sharing all necessary information with the aftermarket team, allowing for a successful customer experience, • Actively contributing to new applications development process, working with internal teams and customers, • Providing value proposition and technical training to internal and external sales team members, • Contribute to training by developing content that captures advanced troubleshooting and applications knowledge:, • Training sales people, customers, field service engineers, specialists, and third parties, domestically and globally, • Creating supplement training materials to meet the needs of the industrial and, • environmental business, • Creating video content, presentations, virtual training sessions, and documentation, • Routinely engage with teams to anticipate needs and/or knowledge gaps, • Traveling with internal industrial and environmental personnel, • Participating in and contributing to industrial and environmental specific meetings, • Create and maintain manuals that are distributed internally and externally, • Participate in and contribute to various meetings hosted by different departments to obtain and maintain expert level knowledge of assigned products and services, • Actively manage advanced technical or customer service cases, • Work directly with sales/service personnel or with the end user to resolve quality, service, or customer relations issues (This may require phone/remote support or on-site support, traveling to customer sites), • Support the launch of new products by being actively involved with the NPI process., • Provide technical input during early design phases, • Communicate information across the service organization as it relates to impacts to their job function, • Participate in the testing of procedures, • Conduct installations and validations for early instrument installs to build product, • knowledge, training, and service manual contentQualifications Knowledge, Skills & Abilities: • The candidate must have knowledge of general lab safety practices and manufacturing site safety practices., • Good, practical knowledge of analytical chemistry concepts and practices, • Good, practical understanding of process control, water systems, and instrumentation, • Must be able to proactively work cross-functionally to obtain the necessary technical information to support the job function and proper dissemination of information across the organization, • Ability to adapt communication of technical information to meet the training needs of diverse audiences of different cultural backgrounds, levels of experience, and levels of education, • Time management and the ability to shift priorities is a must in order to adequately address quality issues and customer concerns, • Verbal communication and training skills are required to deliver effective training and presentations across the organization, to partners, and customers, • Computer skills including the use of word processing, spreadsheets, and cloud based customer records management software, • Project leadership skills required to effectively lead given projects through to completion, • Comfortability and understanding of hand tools and diagnostic devices such as multimeters and temperature verification devices, • Ability to disassemble and reassemble instruments and document the process, • Bachelor’s degree in Chemistry, Physics, Engineering, or other related science discipline., • 2-5 years of experience working in a laboratory, chemical processing, or manufacturing environment., • 4 years working directly with customers/end users in a customer facing role., • Experience with the sales cycle and supporting sales teams. Additional Information At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include: • Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $90,000 - $110,000 USD, • Medical, Dental, & Vision Insurance Starting Day 1!, • Life Insurance, • Paid Time Off, • Paid Holidays, • Parental Leave, • 401(k) Plan - 3% default contribution plus matching!, • Flexible Spending & Health Saving Accounts, • AD&D Insurance, • Disability Insurance Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. **Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity** VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due. All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Analytics Manager 100% Remote Salary: $180-230k Must live in one of the following states: Arizona, Florida ,Georgia, Nevada, North Carolina, Oregon, Tennessee, Texas, Idaho, Wyoming, Missouri We are seeking a Senior Manager, Analytics to lead a talented team of analysts, analytics engineers, and technical leads. This leader will shape our data analytics strategy, mentor a growing team, and ensure our data products drive real outcomes for clinical, operational, and administrative teams. This role requires a balance of hands-on data knowledge, strategic thinking, and strong people leadership. You will report to the Director of Integration & Analytics and play a key role in scaling our self-service and advanced analytics capabilities across the organization. What you will do: • Lead, coach, and develop a high-performing team of 8 that includes Data Analysts, a Principal Analytics Engineer, and a Technical Lead – Analytics. Promote a collaborative, curious, and delivery-focused culture., • Translate complex business problems into data questions. Prioritize and lead the development of analytics products, dashboards, reports, and GenAI solutions that support critical clinical and operational outcomes., • Ensure analytics solutions are embedded in decision-making workflows and align with user needs and organizational goals., • Collaborate with clinical, operational, and technical leaders to define requirements, prioritize initiatives, and ensure ongoing value from analytics investments., • Drive adoption of data governance and documentation practices in partnership with data stewards. Ensure alignment with best practices in data integrity, reproducibility, and compliance., • Leverage cloud-native platforms such as Databricks and tools like Tableau, Power BI, and R/Python to drive automation, visualization, and insight delivery. Champion GenAI adoption when relevant., • Define and track team KPIs, quality metrics, and product adoption to continuously improve the team’s impact and operational excellence. What gets you the job: • Leading and mentoring a team of 8., • Must have strong Databricks, SQL, and Tableau experience., • R or Python, • Experience translating business needs into scalable analytics solutions, • Excellent communication and collaboration skills, with a track record of working across diverse stakeholder groups, • Bachelor’s degree in Analytics, Computer Science, Public Health, or related field, • Demonstrated experience in embedding analytics into workflows and driving adoption, • Exposure to Generative AI or AI-powered analytics applications, • Master's degree in a related field

WGA Consulting is currently seeking an experienced and accomplished Principal Operations AI Engineer to join our team.In this role, you will be responsible for spearheading AI-driven solutions to optimize and enhance operational processes.At WGA Consulting, we prioritize ethical practices and strive

Job Description Markets are changing rapidly, and there is high demand for “in person digital experiences”. Teams from multiple and diverse industries are looking for solutions to connect customers and employees to omnichannel experiences. Our understanding of these challenges and our extensive platform capabilities, and ease of use, give our clients a competitive advantage. About Us Optisigns, the leader in the digital experience space, help us with our vision of building great products, industry leading customer experience, building disruptive technology helping businesses to converge online/offline experience including AI, IoT, no-code, low code solutions to our customers. Customer Success Engineer Primary responsibilities • Provide technical assistance and support for incoming queries and issues related to the OptiSigns application., • Respond to end-user inquiries and issues through our ticket platform, escalating to Zoom calls when needed., • Suggest changes to technical documents and help desk articles., • Ask questions to determine the nature of the problem., • Walk customers through the problem-solving process., • Run diagnostic, troubleshooting on Windows, Android, and other devices, • Follow up with customers to ensure the issue has been resolved., • Gain feedback from customers about application usage, • Run reports to determine malfunctions that continue to occur. Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Bonus opportunities Experience level: • 1 year Schedule: • 8 hour shift, • Monday to Friday, • On call Application Question(s): • Share a time when your efforts helped a customer better understand what they need and led to greater customer satisfaction. Education: • Bachelor's (Preferred) Experience: • Customer service: 1 year (Preferred) Ability to Commute: • Houston, TX 77040 (Required) Ability to Relocate: • Houston, TX 77040: Relocate before starting work (Required) Work Location: In person

Master's degree from an accredited college or university preferred; minimum of a Bachelor's degree from an accredited college or university in computer science, data science, engineering, or related field required; Professional certifications in cloud AI/ML platforms (for example: Azure AI Engineer

AI Platform Engineer to design, develop and support AI Platform. AI Platform Engineer to design, develop and support AI Platform. The role demands strong technical skills in understanding AI models, applications, network, databases, Windows VDIs troubleshooting and analysis.

As a GenAI Engineer, you will play a critical role in designing and developing intelligent, agentic AI systems using tools like LangChain, LangGraph, and cutting-edge large language models (LLMs) such as GPT, Claude, and others. Data Science, AI/ML Engineering, or related technical role. Deep unders

In this role, you would continue to gain experience with designing, prototyping, and deploying Gen-AI applications, specifically AI Agents. Experience implementing AI/Agentic AI. Our client is looking for a Mid-Level Software Engineer with current Generative AI experience.

Deploy, monitor, and maintain GenAI pipelines using cloud-native tools, Kubernetes, and serverless platforms. Hands-on experience with GenAI orchestration tools (LangChain, LlamaIndex, etc. LangChain, LangGraph, LlamaIndex) to build modular AI workflows.

Lead Software Engineer Build the future of food service technology — Lead, code, and innovate. We’re looking for a Lead Software Engineer to design, develop, and maintain critical software applications for a leading Food Service Operations provider. This role combines hands-on coding with technical leadership, giving you the opportunity to shape architecture, mentor team members, and deliver scalable solutions that bring the middle office and B2B applications to the forefront of food service delivery. You’ll work on high-impact, in-house digital applications, including: • Front-office (B2C and B2B) applications, • Middle-office systems that optimize operations and drive efficiency across the business This role is open to candidates based in Houston, TX; Pittsburgh, PA; or Minneapolis, MN. What You’ll Do • Lead the design, architecture, and implementation of scalable, maintainable software solutions., • Translate business needs into technical specifications and actionable solutions., • Build, test, and maintain high-quality code while following best practices and coding standards., • Integrate UX/UI designs into functional applications., • Troubleshoot complex technical issues and optimize system performance., • Mentor and guide engineering team members, promoting a culture of innovation and continuous improvement., • Document technical solutions and ensure knowledge sharing across the team. What We’re Looking For • Proven experience designing scalable, high-performance applications., • Strong skills in C#, JavaScript/TypeScript, Angular, and Entity Framework., • Bachelor’s degree in Computer Science, Software Engineering, or related field., • 5+ years of professional .NET development experience., • Experience with Azure services (AKS, Functions, App Services, Data Lake, Data Factory, Logic Apps)., • Familiarity with service-oriented architectures and containerization., • Front-end development experience with Angular., • Lead and build: Own architecture decisions while staying hands-on with coding., • Impact food service delivery: Develop critical middle-office and B2B applications that enhance operational efficiency and customer experience., • Multiple locations: Join a team in Houston, Pittsburgh, or Minneapolis., • Innovation-first culture: Collaborate with talented engineers on cutting-edge solutions., • Microsoft Certified: Azure Developer Associate, • Certified Software Development Professional, • Certified Solutions Architect About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Job Description PLEASE APPLY THROUGH THIS LINK: DO NOT APPLY BELOW The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Researching and implementing state-of-the-art in NLP and TTS or CV with a focus on image generation, • Work on building the most human sounding AI speech model in the worldAn Ideal Candidate Should Have, • Experience with research and development in NLP or TTS or CV with a focus on image generation., • Experience in ML, • Preferred:, • Experience deploying NLP or TTS models to production at a large scale, • Experience managing engineers and growing a research & development team, • A fast-growing environment where you can help shape the culture, • An entrepreneurial crew that supports risk, intuition, and hustle, • A hands-off approach so you can focus and do your best work, • The opportunity to make an impact in a transformative industry Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description PLEASE APPLY THROUGH THIS LINK: DO NOT APPLY BELOW The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Work alongside machine learning researchers, engineers, and product managers to bring our AI Voices to their customers for a diverse range of use cases, • Deploy and operate the core ML inference workloads for our AI Voices serving pipeline, • Introduce new techniques, tools, and architecture that improve the performance, latency, throughput, and efficiency of our deployed models, • Build tools to give us visibility into our bottlenecks and sources of instability and then design and implement solutions to address the highest priority issuesAn Ideal Candidate Should Have, • Experience shipping Python-based services, • Experience being responsible for the successful operation of a critical production service, • Experience with public cloud environments, GCP preferred, • Experience with Infrastructure such as Code, Docker, and containerized deployments., • Preferred: Experience deploying high-availability applications on Kubernetes., • A dynamic environment where your contributions shape the company and its products, • A team that values innovation, intuition, and drive, • Autonomy, fostering focus and creativity, • The opportunity to have a significant impact in a revolutionary industry, • Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture, • The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 200 campuses across 24 countries. In the US, Foxconn operates across 40 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas and California. As of 2023, Foxconn ranks 32nd among the Fortune Global 500 and reported a revenue of approximately USD $213 billion in 2024. The company’s diverse product offerings span four major segments: smart consumer electronics, cloud and networking solutions, computing and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together these initiatives position the company as a leader for innovation in the 21st century. Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods. Title: Sr. Engineer Office Services Help Desk Reports To: IT Manager Direct Reports: * Jr. Office Assistant Engineer * Other Tier 1/Tier 2 Help Desk Technicians Primary Function: This role is responsible for managing and supporting office IT service operations, including help desk management, end-user computing, application support, and technical troubleshooting. The Sr. Engineer leads help desk initiatives, optimizes ticket resolution processes, and ensures the efficient functioning of desktop and office support systems. The position supports user satisfaction and operational efficiency across multiple departments through proactive IT service and infrastructure improvements. Duties and Responsibilities • Manage and oversee the IT help desk, ensuring timely response and resolution of support tickets., • Provide Level 2 and 3 support for desktop, application, and office systems, including hardware/software setup, troubleshooting, and maintenance., • Administer and maintain IT service management tools, ensuring accurate tracking of incidents, requests, and assets., • Monitor system performance and usage; escalate issues that require further attention., • Plan and implement office IT infrastructure upgrades and hardware refresh cycles., • Collaborate with cross-functional teams to support software deployments, updates, and office move logistics., • Develop documentation for support processes, procedures, and knowledge base content., • Train and mentor junior support staff and serve as an escalation point for complex issues., • Support audio/visual technology setup for meetings, video conferencing, and collaboration tools., • Maintain software license inventory and compliance records., • Bachelor’s degree in Computer Science, Information Technology, or a related technical field. Required Experience • Minimum 5 years of experience in IT support or help desk experience in a corporate environment, with demonstrated ability to lead service operations. Foxconn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Job Description Job Title: Sr. Engineer SDM Helpdesk FSLA Status (Exempt or Non-exempt): Exempt Location (City, State): Houston, TX Reports To: IT Engineering Manager Direct Reports (Yes, No): No Company Overview: Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 200 campuses across 24 countries. In the US, Foxconn employs 6,500 across 40 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas and California. As of 2023, Foxconn ranks 32nd among the Fortune Global 500 and reported a revenue of approximately USD $213 billion in 2024. The company’s diverse product offerings span four major segments: smart consumer electronics, cloud and networking solutions, computing and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together these initiatives position the company as a leader for innovation in the 21st century. Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious productions methods. Job Summary: • Key Responsibilities Application Support & Testing • Conduct User Acceptance Testing (UAT) for new applications and system updates, • Create and execute test scripts and scenarios, • Document test results and coordinate with development teams on issue resolution, • Support application deployments and post-implementation validation, • Perform regression testing when required Technical Troubleshooting • Investigate and resolve complex technical issues using SQL queries, • Analyze application logs and database records to identify root causes, • Escalate issues to appropriate teams with detailed technical documentation, • Provide Level 2/3 support for business-critical applications Database Support • Write and execute SQL queries for data validation and troubleshooting, • Assist with data integrity checks and reporting discrepancies, • Support database-related user requests within established protocols, • Collaborate with database administrators on performance issues Service Desk Operations • Handle escalated tickets requiring technical expertise, • Maintain detailed documentation of issues and resolutions, • Create knowledge base articles for common technical problems • Mentor junior help desk staff on complex issues • Participate in incident management and problem resolution processes Stakeholder Collaboration • Work closely with business users to understand application requirements, • Coordinate with development teams on bug fixes and enhancements, • Participate in change management processes Bachelor’s degree in IT required. Required Qualifications • UAT Experience: 2+ years of hands-on User Acceptance Testing experience, • SQL Proficiency: Intermediate SQL skills including SELECT, JOIN, WHERE clauses, and basic functions, • Application Support: Experience supporting business applications (ERP, CRM, or similar), • Database Knowledge: Understanding of relational database concepts Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Job Description Job Title: IT Support Engineer FSLA Status (Exempt or Non-exempt): Exempt Location (City, State): Houston, Texas Reports To: Site Manager Direct Reports (Yes, No): No Company Overview: Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 200 campuses across 24 countries. In the US, Foxconn employs 6,500 across 40 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas and California. As of 2023, Foxconn ranks 32nd among the Fortune Global 500 and reported a revenue of approximately USD $213 billion in 2024. The company’s diverse product offerings span four major segments: smart consumer electronics, cloud and networking solutions, computing and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together these initiatives position the company as a leader for innovation in the 21st century. Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious productions methods. Job Summary: We are seeking a hands-on and service-oriented IT Support Engineer to join our team. This role is responsible for maintaining and supporting hardware and software systems across our office and production environments. Key responsibilities include the installation and maintenance of IT equipment, network devices, and factory surveillance systems, as well as providing timely user support and managing IT assets. The ideal candidate will have at least one year of experience in IT support, with strong working knowledge of Windows environments, basic networking, and hardware troubleshooting. They should demonstrate a strong sense of service, be approachable when supporting users, and take initiative to identify issues and suggest improvements that enhance system performance and overall user experience. Duties and Responsibilities: • Install, relocate, and maintain on-site IT equipment such as desktop PCs, barcode scanners, printers, monitors, and other hardware devices., • Assist with physical installation and cabling of network and server equipment, including servers, switches, routers, and Wi-Fi devices., • Perform Windows OS installations, driver updates, and software setups for both office and production PCs., • Troubleshoot and resolve hardware and software issues reported by end users in the office or production areas., • Manage user accounts, including creation, password resets, and access permission setup through systems such as Active Directory., • Install and maintain factory CCTV (NVR), IP cameras, and access control systems., • Receive and manage support tickets using internal IT service systems, and update issue logs promptly., • Support IT asset tagging, inventory control, and ensure compliance with internal IT procedures., • Minimum 3 years of experience in on-site IT support or factory IT operations. This position frequently requires standing, walking, crouching, and lifting IT equipment up to 50 pounds. Occasional ladder use and work in production areas with varying temperatures and noise levels may be necessary. EEOC Statement Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.