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Job DescriptionAbout the roleSuperstate is seeking a Fund Operations Associate to join our Asset Management division, Superstate Advisors, as a team member based in New York. This is a high-impact role supporting the operational backbone of our funds, USTB ($400m) and USCC ($250m), in a fast-paced environment at the intersection of traditional finance and digital assets. Reporting directly to the Head of Operations, you’ll help ensure smooth investor onboarding, daily fund operations, reconciliations, and settlements, while also playing a role in designing scalable processes as we prepare for continued growth. This is an in-person position in our NY office with an emphasis on collaboration and accountability. You’ll gain exposure across fund accounting, tax, investor support, and cash management, while working closely with the business development, compliance, and engineering teams. The role offers a unique opportunity to learn the mechanics of both traditional fund operations and cutting-edge tokenized finance, building skills to advance within a rapidly scaling asset manager. Superstate is advancing next-generation financial infrastructure with a focus on velocity. Our team thrives on clear thinking, open communication, and the relentless drive to build durable financial infrastructure. We’re looking for candidates who bring strong attention to detail, deep curiosity, reliability under pressure, sharp problem-solving skills, exceptionally high integrity, and the ability to communicate clearly across technical and non-technical teams.Key Responsibilities • Collaborate cross-functionally with trading, compliance, and engineering teams to resolve issues quickly and efficiently, • Partner with product and engineering to translate fund operations needs into product features and automated workflows, • Coordinate with business development to align operational workflows with new investor types, counterparties, and distribution channels, • Process daily cash flow movements, settlements, and subscriptions/redemptions for USTB and USCC, • Perform daily reconciliations across fund accounts, brokers, and custodians; support the monthly close process, • Support year-end audits and tax filings, coordinating with fund administrators, auditors, and tax advisors, • Maintain and enhance operational controls to ensure compliance with fund policies and regulatory requirements, • Help design and implement automated operational workflows with new partners and service providersSkills & Qualifications, • 1–3 years of experience in fund operations, accounting, consulting, or related financial services role, • Strong understanding of financial instruments, cash flows, and reconciliations; exposure to fixed income or digital assets a plus, • High attention to detail, accuracy, and ability to work under deadlines in a fast-paced environment, • Excellent written and verbal communication skills, with the ability to collaborate across operations, trading, compliance, and engineering teams, • Demonstrated initiative, intellectual curiosity, and eagerness to take on increasing responsibility, • At Superstate, we offer competitive benefits designed to support your well-being and growth, • Comprehensive medical, dental, and vision coverage, • Equity in a fast-growing, high-conviction startup, • Unlimited PTO and paid holidays, • Paid parental leave

Job DescriptionWe’re hiring a Manager of Data Engineering & Analytics Consulting! Employment type: Full Time/Direct Hire Only (No Agencies)Location: Atlanta GA Metro, Washington DC Metro, Charlotte Metro, NYC, or Richmond, VALocation Type: Hybrid - Home Office/Local Ippon office (1-2 days per week onsite) About Ippon:The Ippon story started in 2002 in Paris, France - cue in the accordion. Our founder and CEO Stéphane Nomis used his unique experience as an international Judo champion to create a culture based on the sports values of ambition and excellence. Our USA Headquarters office is located in Richmond, VA, with additional offices in New York, NY, Washington DC, and Atlanta, GA. We are a technology consulting firm that specializes in helping accelerate our client’s digital roadmap in the areas of Product Management, Cloud, Data, and Software Engineering. Our culture and reputation is driven by our COACH values; our Ipponites are Collaborative, Open-minded, Adaptable, Courageous, and Hungry. About the position:The Manager of Data Engineering & Analytics Consulting leads project delivery, strengthens client relationships, and leads team development. This role blends technical leadership with people management, ensuring high-quality, on-time solutions that drive business value. The Manager also mentors consultants, supports pre-sales, and translates complex needs into practical data solutions across cloud, engineering, and analytics. Ideal for a results-driven, client-focused leader passionate about impact and growth.Roles and Responsibilities: • Project Delivery & Technical Leadership:, • Lead and oversee the successful delivery of data engineering and analytics projects, ensuring outcomes align with client goals and contractual obligations, • Act as a hands-on contributor when needed, helping architect and implement data solutions across cloud platforms such as Snowflake., • Support pre-sales efforts by participating in scoping calls, developing proposals, estimating effort, and presenting technical solutions to prospective clients, • Contribute to internal initiatives such as playbook development, accelerator design, or knowledge sharing to improve delivery efficiency and consistency, • Help drive continuous improvement by providing feedback on processes, tools, and methodologies across the practice, • Travel to client sites as needed, generally within the US, with an expectation of occasional multi-day trips depending on engagement needs, • Client & Team Development:, • Serve as the primary point of contact for client stakeholders, building trusted relationships and ensuring high levels of satisfaction throughout engagements, • Mentor, manage and develop consultants on both technical and consulting competencies, fostering a high-performing, collaborative team culture, • Identify upsell or cross-sell opportunities during delivery and collaborate with Client Success or Sales teams to convert them into formal engagements, • Represent the firm at industry events, meetups, or conferences to expand your network and promote the practiceCompetencies we are looking for:, • Minimum Requirements:, • 5+ years of experience in data engineering, analytics, or data consulting, with proven success in client-facing and delivery roles, • 3+ years of experience in modern cloud data platforms such as Snowflake, Databricks, Azure Synapse, or AWS Redshift, • 3+ years of experience coding in SQL and Python, with hands-on experience using PySpark for large-scale data processing, • 3+ years of experience with AWS-native ETL tools such as Glue, EMR, and Step Functions, • Demonstrated ability to lead project delivery, manage small technical teams, and translate business needs into scalable data solutions, • Willingness to travel for client engagements as needed, • Preferred Requirements:, • Prior experience in a consulting or professional services environment, • Familiarity with complex AWS environments and services such as S3, Athena, IAM, Lambda, Step Functions, Secrets Manager, API Gateway, SQS, SNS, Kinesis, DMS, Glue, and Direct Connect, • Experience supporting pre-sales efforts, including proposal development, scoping, and technical demos, • Exposure to data governance, quality frameworks, or enterprise data strategy initiatives, • Familiarity with AI/ML pipelines or integrating ML models into data solutions (POC or production), • Proficiency with infrastructure-as-code tools such as Terraform, CloudFormation, or Kubernetes, • Excellent written and verbal communication skills, with the ability to present complex topics to technical and non-technical audiencesWhat we offer:, • Great salary and benefits - Health (HDHP & PPO Plans), dental, and vision insurance, HSA, EAP, as well as a 401k with company match, • Work/life balance - Ippon offers generous PTO, parental leave, medical leave, and flexible schedules, • A fun, creative, and healthy work environment, focused on teamwork, knowledge-sharing, and exceptional delivery, • Opportunities to expand your portfolio and work with different companies and industries

Job DescriptionAbout Us Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits. Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us here and read about our recent Series B here. About the Role As a Senior Performance Marketing Manager, you'll take end-to-end ownership of our most important growth channels, Paid Social. You'll operate at the intersection of data, strategy, and execution, running high-impact experiments, uncovering performance insights, and helping us scale a mission-critical growth engine. You'll report to our Director of Growth and work closely with peers across Creative, Analytics, Finance, and Product. This is a great opportunity to fully own channel strategy and execution and drive the growth of the business. This role is full-time and based in NYC (expectation to be in-person 3–4 days/week, with some remote flexibility) or San Francisco, Bay Area. Key Responsibilities & Opportunity: • Own the strategy and execution of Paid Social: You'll be responsible for driving efficient growth on these channels end-to-end, including setting strategy, making capital allocation decisions, launching experiments, and making data-driven optimizations., • Lead strategic analysis and problem-solving: You'll proactively identify key growth opportunities, design and execute analyses to understand what's working (and what's not), and translate insights into clear next steps., • Collaborate across teams to drive performance: You'll work closely with internal partners (Creative, Influencer, Analytics, Product) to ensure we're launching the best possible ads and learning as much as we can from every dollar spent., • Own reporting, pacing, and forecasting: You'll build and maintain channel-level performance reports that inform company-wide decisions and ensure we're hitting goals., • Drive experimentation and learning: You'll build a roadmap of high-impact tests (across targeting, creative, budget strategy, etc.) and lead execution, always focused on improving customer acquisition and efficiency.You're a great fit if you:, • Have 5-6 years of experience in Paid Social media buying (Meta, TikTok, YouTube)., • Are extremely data-driven, with the analytical horsepower to solve problems using data and uncover performance trends. You approach problems with first-principles thinking and a sharp strategic lens., • Are creative, with strong instincts for what does and doesn't work in paid ads., • Are an exceptionally fast learner who ramps up quickly in unfamiliar domains. You're naturally curious and don't need much direction to get moving., • Are a collaborative problem-solver who communicates clearly and works well across disciplines—including creative, technical, and analytical stakeholders., • Are detail-oriented and methodical, whether it's structuring a test, reviewing data, or QAing a system. You sweat the small stuff because it matters., • Are scrappy, action-oriented, and self-motivated. You're excited to get your hands dirty and solve problems at both the strategic and tactical levels., • Thrive in high-pressure, fast-paced environments, where priorities shift and stakes are high.More InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role As a Performance Marketing Manager, you'll take end-to-end ownership of our most important growth channels, Paid Social. You'll operate at the intersection of data, strategy, and execution, running high-impact experiments, uncovering performance insights, and helping us scale a mission-critical growth engine. You'll report to our Director of Growth and work closely with peers across Creative, Analytics, Finance, and Product. This is a great opportunity to fully own channel strategy and execution and drive the growth of the business. This role is full-time and based in NYC (expectation to be in-person 3–4 days/week, with some remote flexibility) or San Francisco, Bay Area. Key Responsibilities & Opportunity: • Own the strategy and execution of Paid Social: You'll be responsible for driving efficient growth on these channels end-to-end, including setting strategy, making capital allocation decisions, launching experiments, and making data-driven optimizations., • Lead strategic analysis and problem-solving: You'll proactively identify key growth opportunities, design and execute analyses to understand what's working (and what's not), and translate insights into clear next steps., • Collaborate across teams to drive performance: You'll work closely with internal partners (Creative, Influencer, Analytics, Product) to ensure we're launching the best possible ads and learning as much as we can from every dollar spent., • Own reporting, pacing, and forecasting: You'll build and maintain channel-level performance reports that inform company-wide decisions and ensure we're hitting goals., • Drive experimentation and learning: You'll build a roadmap of high-impact tests (across targeting, creative, budget strategy, etc.) and lead execution, always focused on improving customer acquisition and efficiency.You're a great fit if you:, • Have 3-4 years of experience in Paid Social media buying (Meta, TikTok, YouTube)., • Are extremely data-driven, with the analytical horsepower to solve problems using data and uncover performance trends. You approach problems with first-principles thinking and a sharp strategic lens., • Are creative, with strong instincts for what does and doesn't work in paid ads., • Are an exceptionally fast learner who ramps up quickly in unfamiliar domains. You're naturally curious and don't need much direction to get moving., • Are a collaborative problem-solver who communicates clearly and works well across disciplines—including creative, technical, and analytical stakeholders., • Are detail-oriented and methodical, whether it's structuring a test, reviewing data, or QAing a system. You sweat the small stuff because it matters., • Are scrappy, action-oriented, and self-motivated. You're excited to get your hands dirty and solve problems at both the strategic and tactical levels., • Thrive in high-pressure, fast-paced environments, where priorities shift and stakes are high.More InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job DescriptionVaro is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. Varo Bank is on a mission to make financial inclusion and opportunity a reality for all. As the first consumer fintech granted a national bank charter in U.S. history (regulated by the OCC), we are redefining banking with a unique blend of mission-driven values, cutting-edge technology, and a commitment to helping hard-working Americans improve their financial health. Varo is built on the belief that money should work for everyone, not just some of us. We offer a full-service, digital banking experience, including high-yield savings, no-fee bank accounts, and innovative credit products designed to help customers save money and build credit responsibly. About the Opportunity: Varo is seeking a strategic, visionary, and execution-focused General Manager of Lending to lead and grow our lending portfolio. This is a critical executive leadership role responsible for the end-to-end P&L, credit policy, risk governance, and portfolio management of Varo's credit products, including Varo Advance and Varo Line of Credit. Reporting directly to the CEO, this role is part of the Executive Leadership Team and will drive the lending strategy that underpins Varo’s customer growth, financial performance, and regulatory integrity. Lending sits at the heart of Varo’s growth strategy — as both a customer engagement engine and a gateway for acquisition. The GM of Lending will drive expansion across our cash-flow–underwritten products, including upcoming modalities such as BNPL and Flex, while deepening customer relationships and lifetime value. The ideal candidate is a seasoned leader with deep experience in consumer credit, fintech innovation, and regulatory affairs, who is passionate about delivering fair, transparent, and financially empowering products while operating within a robust bank risk framework. You will own the strategic growth and regulatory integrity of one of the most critical product lines for Varo and its mission. KEY RESPONSIBILITIES: • P&L Management and Business Growth, • Credit Policy, Risk Governance, and Regulatory Oversight, • Growth in active lending users and repeat engagement, • Expansion of lending’s contribution to deposit growth and new customer acquisition, • Improved credit performance (delinquencies, NCOs, vintage stability), • Successful delivery of BNPL and Flex products, • Strength of internal controls and regulatory outcomes (no significant findings), • Strength and cohesion of the cross-functional Lending teamP&L Management and Business Growth, • P&L Accountability: Drive the complete Lending P&L, overseeing forecasts, budget management, and capital deployment to ensure profitable and sustainable growth., • Strategic Vision: Define the multi-year Lending Product Roadmap, identifying, championing, and launching new, compliant credit products (e.g., installment loans, secured products) that expand Varo’s market opportunity., • Lead the evolution of Varo’s cash-flow–based lending ecosystem — connecting Varo Advance, Line of Credit, and future products like BNPL and Flex into a seamless, integrated customer experience., • Partner with Finance and Treasury to optimize capital efficiency, portfolio funding, and return-on-equity performance, ensuring lending growth aligns with balance sheet strategy., • Drive lending’s contribution to customer acquisition and engagement through cross-product metrics such as deposit activation, repeat usage, and retention lift., • Product Roadmap Delivery: Oversee the successful execution and delivery of the Lending Product Roadmap, ensuring timely and impactful launches., • Ensure early and holistic planning across all stakeholders, with clearly defined PRDs, robust dependency mapping, and disciplined execution from Day 1., • Cross-Functional Leadership: Partner seamlessly with Product, Engineering, AI and Data, Marketing, and Operations teams to execute the lending strategy, ensuring speed to market while maintaining high standards of control and customer experience.Credit Policy, Risk Governance, and Regulatory Oversight, • Credit Policy Framework Ownership: Own the development, documentation, and rigorous enforcement of the Credit Policy Framework for all lending products, ensuring it aligns directly with the bank's approved Risk Appetite Statement., • Regulatory Engagement: Serve as a key subject matter expert for internal audit, compliance, and regulatory bodies (e.g., OCC) regarding the bank's lending practices, governance, and risk controls., • Underwriting and Pricing Strategy Oversight: Provide active oversight and ultimate accountability for all underwriting strategies, pricing models, and eligibility criteria, ensuring products are both accessible to the target customer segment and deliver appropriate risk-adjusted returns., • Financial Reporting & Modeling: Own the management of the portfolio performance in collaboration with Finance, including inputs for Current Expected Credit Losses (CECL), loan loss forecasting, and capital planning, actively exploring how advanced models can enhance accuracy and insights .using advanced analytical and machine learning models to continuously enhance predictiveness and portfolio insight.Active Portfolio and Performance Management, • Credit Performance Management: Actively monitor and manage core credit metrics, including delinquencies, net charge-offs (NCOs), vintage performance, and collections efficiency. Implement corrective actions and policy adjustments as needed to maintain portfolio health, continuously seeking opportunities to improve loan performance through advanced analytical and machine learning models., • Develop engagement-oriented dashboards that link lending activity to broader customer behavior (usage frequency, repayment patterns, retention, and lifetime value)., • Operational Risk Mitigation: Work with Operations and Risk to optimize fraud prevention and servicing processes, specifically for deposits and payments associated with lending products, ensuring compliance (e.g., Reg E, Reg CC)., • Team Leadership: Lead, manage, and mentor a high-performing team of Credit Strategists and Product leaders, fostering a culture of ownership, data-driven excellence, and ethical, responsible lending., • Foster a culture that combines disciplined execution with entrepreneurial experimentation — balancing data-driven rigor with curiosity and speed.REQUIRED SKILLS & EXPERIENCES:, • 12+ years of progressive leadership experience in consumer lending, with at least 5 years managing a significant P&L at a major financial institution or chartered fintech., • Deep expertise in operating within a regulated banking environment (OCC, FDIC), including direct experience with credit policy approval processes, internal governance committees, and risk audits., • Proven ownership of a Credit Policy Framework, demonstrating the ability to articulate, defend, and adjust policy based on data and regulatory feedback., • Exceptional command of consumer credit risk management, including the use of traditional and alternative data, and expertise in managing key portfolio health indicators (delinquencies, NCOs, etc.)., • Strong understanding of CECL accounting standards and experience collaborating with Finance and Treasury teams on provisioning and capital decisions., • Demonstrated ability to build, scale, and optimize credit products while balancing customer needs with robust risk controls., • Exceptional collaboration, communication, and presentation skills, with proven experience influencing executive stakeholders and regulators., • Comfort with supporting a vision for focused experimentation to enable growth and profitability in the rapidly evolving space of ML and AI. Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Beware of fraudulent job postings!Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail with the pertinent information and contact information. CCPA Notice at Collection for California Employees and Applicants: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. About Sia Experience - Creative Sia Experience is the full-service creative agency within Sia. In the SiaX-Creative business line, we combine creative, CX, marketing, and deep AI expertise with industry leading knowledge to deliver impactful, growth-focused solutions for our clients. By bringing together agencies known for creating standout work for leading brands, Sia is building SiaX into a premier player in the creative and digital agency space—pairing the speed, creativity, and independence of top boutique shops with the reach and resources of a global network. At SiaX we’re nimble, deeply collaborative, and known for delivering high-impact work with lean teams. As strategic partners to our clients, we focus on building brands and delivering growth for clients that are aiming to break through creative barriers and accelerate digital transformation. It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it. Job Description Your Impact As a Product Strategist for the SiaX-Creative team, you’ll own the product vision across a range of client engagements — shaping high-performing web experiences from discovery through launch and iteration. You won’t be confined to a single product or platform. Instead, you’ll guide clients through strategic audits, define the optimal user journey, and partner with cross-functional teams to bring conversion-focused, content-aligned digital experiences to life. You'll ensure client sites not only look great — they work hard, deliver results, and evolve with data. This role is ideal for someone who thrives in an agency environment, understands the full product lifecycle (without being a developer or designer), and knows how to translate complexity into clear, actionable plans. What You'll Do • Lead product strategy across multiple client websites and digital experiences — from UX audits to post-launch optimization, • Define product roadmaps rooted in client goals, user insights, and business KPIs, • Audit site content, UX, and architecture to identify friction points, map user flows, and shape the content strategy that supports conversion, • Collaborate with design teams to guide wireframes and page structure that align with site goals and user journey experiences, • Partner with developers to ensure execution follows the product strategy — translating technical requirements for clients and business needs for dev teams, • Define and prioritize A/B testing plans to inform future improvements and validate changes with data, • Support paid media success by identifying how website adjustments can improve campaign performance and conversion, • Evaluate and recommend tools and technologies, including thoughtful application of AI or automation to improve functionality and UX Products That Perform • Product launches are on time, on budget, and aligned with strategic goals, • UX is seamless, architecture is intuitive, and design and content work in sync, • SEO, analytics, privacy, and integrations are considered from the start and implemented effectively, • Project teams are clear on the “why” behind the work — roadmaps and goals are transparent and evolving, • Designers and developers are building to spec, with your guidance keeping execution on track, • Technical decisions and tradeoffs are informed by both business goals and real-time insights, • Clients see you as a trusted strategic partner and problem-solver, • You’ve helped retain and expand client relationships by delivering high-performing digital products, • You’ve influenced our product approach — helping SiaX evolve how we define and deliver digital solutions, • Your contributions have supported new business wins or repeat project work Qualifications, • 6–8 years of experience as a product strategist, growth strategist, or product manager within a digital agency, marketing consultancy, or e-commerce/tech environment, • Experience leading product strategy across multiple clients and site builds, • Deep understanding of UX principles, content strategy, and web architecture, • Familiarity with front- and back-end development concepts to effectively guide execution (without being hands-on code), • Strong in analytics, technical SEO, privacy frameworks, and performance optimization, • Skilled at translating between client needs and dev realities — with strong communication chops on both sides, • Proven ability to manage timelines, prioritize tradeoffs, and maintain momentum, • Experience using A/B testing and data to inform recommendations and drive results, • Comfort with ambiguity — you know how to chart a path forward, even when client goals are evolving, • Strategic mindset with a hands-on approach to problem-solving and unblocking work, • Bachelor’s degree required Additional Information Compensation & Benefits We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. Competitive Compensation * Annual base salary between $140k - 150k, commensurate with experience and qualifications * Annual performance based discretionary bonus Robust Health Coverage * 3 Medical plans * Dental and Vision * Life, AD&D and other voluntary insurance Tax-Advantaged Accounts * 401K retirement plan * 4% matching and 100% vested upon enrollment * Health Savings Account (HSA) * Flexible Spending Account (FSA) * Health, Dependent Care, Commuter Family Friendly Benefits * 100% paid parental leave for all new parents with eligible tenure * Building Healthy Families program if enrolled through Medical plan Time Off to Recharge * Generous Paid Time Off (PTO) policy * 9 company holidays plus 1 floating holiday Extras that Make Life Easier * College savings and student loan repayment assistance * Monthly cell phone stipend * Access to wellness programs at no cost if enrolled through Medical plan, including: * Gym membership reimbursement * LiveHealth Online virtual care * Personalized support from a Well-being Coach * Employee Assistance Program at no cost * Free confidential counseling and emotional support services * On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management) Diversity, Equity, Inclusion & Belonging At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Office Workplace Guidelines Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. Work Authorization & Sponsorship At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H-1B visa, F-1/OPT or STEM OPT, TN, etc.).

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. CoreWeave is looking for a motivated and talented Account Executive to join our growing team. At CoreWeave, we are building the next generation public cloud for accelerated workloads. Your primary responsibilities are to understand client goals and establish how CoreWeave Cloud can meet their needs, specifically within Machine Learning and Batch Processing use cases. We are seeking an Enterprise Account Manager to join our dynamic team. In this role, you will be responsible for regularly hitting quotas for new business and growing revenue across existing accounts. This position requires creativity, attention to detail, value-based sales skills, and an insatiable desire to help clients succeed. We are looking for great sellers making positive contributions to the company's culture in an environment that focuses on growth both for individual team members and the company as a whole. Responsibilities: • Manage a sales pipeline and forecast revenue effectively., • Interact with prospects and clients via Zoom, telephone, and email with a high attention to customization and detail., • Consistently achieve quarterly and annual revenue quotas., • Diligently update and maintain clean pipeline data using Salesforce.com., • Quickly learn the CoreWeave product(s), effectively communicate the value proposition, and handle objections in competitive situations., • Develop a deep understanding of client goals, pain points, and timelines in order to communicate priorities across the CoreWeave organization., • Develop a deep understanding of our target markets, and stay up to date on industry news., • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • 10+ years of experience in B2B sales and/or account management roles., • Minimum of 7 years Direct Enterprise selling experience, • Track record of exceeding sales quotas., • Excellent communication skills, with the ability to clearly explain complex concepts., • Strong understanding of value-based sales best practices and procedures., • Proven ability to perform successfully in a fast-paced and flexible environment., • Passion for developing account expansion strategies and the value of post-sales customer success., • Excellent time management and communication skills., • Desire to drive change and evangelize new technologies in a way that resonates with customers., • Ability to thrive in a fast-paced environment experience is key, a mix of large company and startup experience., • The ability to speak with customers and partners at both a business-level and technical-level, • Knowledge of the storage industry specifically: NFS, Object Storage and Enterprise Computing architectures., • Competitive attitude and strong work ethic with the ability to enthusiastically represent the company. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description We are seeking an experienced Lead Product Manager to lead our AI and Data Platform squad. This squad builds the core services (e.g., AI‑enabled agent framework, email/SMS channels, shared front‑end components) that power customer‑facing teams. You will own the vision, strategy, and delivery of platform capabilities that enable cross‑squad success and deliver scalable value to customers. The role blends strategic planning with hands‑on execution and requires close collaboration with engineering, information security, and customer squads. This is a high‑impact role with ownership over core platform services that will work with collaborative, supportive teams passionate about innovation and customer success. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. Here is what you can expect as a Lead Product Manager - AI and Data Platform • Own and evolve the platform roadmap: Define a long‑term vision and prioritize initiatives for our agentic platform, shared APIs, and shared components. Balance customer needs, technical feasibility, and business objectives., • Drive cross‑functional collaboration: Partner with engineering, design, QA, and customer‑facing squads to translate requirements into user stories and acceptance criteria and ensure timely, high‑quality releases., • Advance AI‑enabled services: Lead initiatives to enhance our agent framework, including conversational agents and multi‑channel processing (MCP), and integrate shared services like email, SMS, and notifications., • Develop shared components: Champion reusable components ex. SMS/email authentication for AI agents to drive consistency with AI agent use cases and developer efficiency., • Ensure scalable API development: Guide the evolution of APIs to enable secure, performant integrations for internal and external developers; manage documentation and versioning., • Champion security and compliance: Work closely with security and compliance teams to meet regulations (e.g. SOC 2) and translate requirements into product features., • Measure impact: Define success metrics and track qualitative and quantitative data to inform decisions and iterate., • Mentor and inspire: Coach junior PMs and cross‑squad partners on product practices and foster a culture of collaboration and continuous improvement., • Engage stakeholders: Act as the primary point of contact for platform initiatives; present vision, progress, and insights to leadership and external partners. Key outcomes this role will drive in the short term: * Platform Vision & Roadmap: Deliver a 12‑month roadmap for the agentic platform, outlining major initiatives (MCP readiness, API improvements) and clear success metrics. * Next Iteration of Shared AI Services: Continue to scale our AI‑enabled agent framework that supports core customer scenarios. * API Performance & Developer Experience: Improve API reliability and documentation, reducing developer onboarding time by 30%. * Cross‑Squad Alignment: Establish regular touchpoints with customer squads to gather feedback and ensure shared services meet their needs. To succeed in this role you have: • Experience: 7+ years of product management experience in SaaS or B2B environments, with at least 2 years managing platform/infrastructure products., • Technical fluency: Deep understanding of APIs, authentication and cloud infrastructure; ability to collaborate with engineers on architecture decisions., • AI & machine learning: Familiarity with AI/ML services and conversational agents; ability to translate AI capabilities into end‑user features., • Data‑driven decision making: Comfortable synthesising quantitative and qualitative data to guide prioritisation and demonstrate impact., • Communication & leadership: Clear, concise communicator skilled at aligning cross‑functional teams and influencing without authority. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages., • Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more! About VTS: VTS is the industry's only technology platform that unifies owners, operators, brokers, and their customers across the commercial and residential real estate ecosystems. In 2013, VTS revolutionized the commercial real estate industry's leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by real estate professionals across the globe. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $170,000 and $220,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job DescriptionThe Opportunity This isn't just a management role in Product Design—it's a chance to shape the future of how we build, scale, and deliver user-centered design at Sitetracker. As our global design team grows and our product complexity scales, we need a design leader who thrives in ambiguity, owns outcomes, and relentlessly pursues excellence. You won't just guide the design direction—you'll ensure consistency, quality, and innovation across an entire product domain. Whether it's aligning teams across geographies or executing our collaborative vision for leveraging AI and our design systems, you'll step into a high-impact role that combines strategic leadership, hands-on problem solving, and deep systems thinking. Our top performers are strategic, quality-obsessed, and deeply invested in their teams. They challenge assumptions, elevate design standards, and coach others to greatness. You’ll have the freedom to own your vision and the backing of leadership who see design as essential—not optional. If you're excited by complex workflows, cross-functional collaboration, and developing future leaders in design, this is your next defining move. What You’ll Do As the Manager of Product Design, you’ll take ownership of a global design team and drive high-impact projects from concept to execution. You’ll lead with empathy and excellence, ensuring that our solutions are rooted in rigorous research and delivered with precision and care. You’ll unify product designers across time zones, build momentum behind our design system evolution, and coach designers to push the boundaries of what's possible—all while cultivating a team culture of learning, innovation, and delivery. This isn’t just about execution; it’s about strategic leadership and building the systems that scale great design across the company. You’ll also: • Drive adoption of emerging design tools, including AI, to improve speed, quality, and innovation, • Shape and execute the 12-18 month strategic roadmap for your domain, • Establish strong collaboration between US and India-based team members, • Build a resilient, scalable team by onboarding top talent and mentoring high performers, • Deliver seamless end-to-end customer workflows that align with our design system and product goalsThe Skills You’ll Have, • Act with Agency: Proven ability to operate in scrappy, resource-constrained environments, • Hands-on approach to execution; you’re not afraid to roll up your sleeves, • Champions new ideas and shows strategic thinking beyond the immediate role, • Builds innovative solutions and keeps up with design trends through LinkedIn, AI tools, and personal research, • Has a "builder" or founder mindset and uses AI heavily in daily workflowsB2B UX Design, • Portfolio demonstrates impact on key metrics such as ARR or product usage, • Clear, well-articulated design process grounded in B2B product development, • Prior experience with Salesforce or designing for similar enterprise platformsLeadership / Management Skills, • Direct management experience, with a passion for growing individuals and teams, • Has led a transformation in design strategy or team capability, • Balances strategic vision with delivery; embraces the "player-coach" mindset, • Experience managing global teams, especially in India, • Deep experience defining and executing team-wide design strategiesResearch, • Combines qualitative and quantitative research to guide decision-making, • Understands the balance between speed and depth in research, • Demonstrates how research directly shaped design outcomes, • Tackled highly ambiguous problems with user-centered discovery, • Conducted onsite or hard-to-access user research and worked creatively with proxies when neededWithin 90 Days, You’ll:, • Gain deep understanding of the features, functionality, and high-level user journeys within your assigned product domain, including current design patterns, workflow complexities, and user pain points, • Understand Sitetracker's business model, including revenue drivers, customer segments, competitive positioning within the critical infrastructure market, and how your product domain contributes to overall business objectives, • Begin contributing to the design work of your team members as a player-coach, providing hands-on design guidance while establishing regular collaboration cadences for design reviews to ensure consistency and quality across your domain, • Assess current design team capabilities across US and India while also evaluating key user journeys within your domain to identify design debt and areas requiring immediate attentionWithin 180 Days, You’ll:, • Ensure your design team operates independently at a high level, delivering research-backed solutions that meet enterprise customer workflow requirements without requiring constant oversight, • Develop a warm network of bar raising design candidates for your pipeline while filling any open positions on your team using established hiring processes, • Be executing the design roadmap for your domain, delivering key milestones that demonstrate measurable progress toward strategic objectives and improved user experiences, • Establish processes and accountability measures to ensure your team consistently adheres to the design system, achieving high adoption rates and maintaining consistency across your domainWithin 365 Days, You’ll:, • Lead the team to successfully launch major enterprise features that demonstrate measurable customer impact and business value, with documented improvements in user workflow efficiency, • Position your team as a center of excellence and strategic business partner, with design influencing product roadmap decisions for new and existing feature and system enhancements, • Achieve high levels of team satisfaction and retention while developing team members' leadership capabilities, providing career development opportunities for high performers, and maintaining a strong pipeline of design candidates

Job DescriptionSalary: About the Company YONDER MEDIA MOBILE INC. (YMM) is a Delaware-based corporation founded in 2018. We are a 50+ member team of developers, producers, creators, and entrepreneurs distributed across the U.S., Mexico, Ukraine, and Belarus. Our principal investors include: • Adam Kidron, Founder & CEO of YMM, • Cliff Burnstein, Manager of Metallica, Muse, and others, • Guomin Xie, Founder and former Co-President of Tencent Music, • William S. Anderson, Entrepreneur and Private Investor, • Nadhim Zahawi, Founder of YouGov and former U.K. Chancellor of the Exchequer YMM The House of YO operates three product-driven business units: • YO.DOA: Our Digital Operator in an App, a platform enabling partners to launch MVNO+ digital operators quickly and affordably., • Global YO: An eSIM Network+ that connects travelers and digital natives across 200+ countries, integrating connectivity, content, and commerce., • YO Mobile: Our MVNO+ brand, providing service and borderless plans in Mexico from the USA on the AT&T Network. Across all brands, we reward users for their time and contributions with YOYO$, our in-app reward token redeemable for data, voice plans, and exclusive experiences. About the Role Global YO is entering its next growth phase, evolving from a travel eSIM brand into a content-rich, AI-enhanced global platform that connects people through travel, entertainment, and commerce. Were seeking a visionary, relentless, entrepreneurial President to own, build, and scale the Global YO business unit, a hands-on builder who can scale sales, forge strategic partnerships, and create new revenue verticals that bridge telecom, content, and travel ecosystems. This is a high-impact leadership role for someone ready to grow a brand that sits at the intersection of connectivity, content, community, and commerce. Responsibilities • Lead Global YOs next growth chapter, owning P&L and driving topline revenue through innovative partnerships, channel expansion, and data-driven sales strategies., • Identify, negotiate, and launch new business lines from content and travel integrations to loyalty and fintech ecosystems., • Forge high-value partnerships with MNOs, travel brands, digital platforms, and consumer companies that expand Global YOs global footprint., • Develop and scale distribution models that accelerate sales, including affiliate, wholesale, and B2B2C channels., • Collaborate with Product and Platform teams to commercialize new features, bundles, and experiences inside the YO Platform V2 ecosystem., • Lead marketing and brand growth, ensuring Global YO stands out as a trusted, bold, and culturally relevant brand worldwide., • Create a high-performance, growth-oriented culture that blends startup speed with global execution discipline., • Inspire & Lead Teams to build and mentor a cross-functional organization that moves with focus and urgency. Qualifications • Proven success in building or scaling global businesses in telecom, tech, travel, or digital services., • Deep understanding and love of sales, partnerships, and ecosystem development, with a bias toward action and measurable outcomes., • An entrepreneurial operator who treats the business like their own, comfortable leading a fast-moving unit with full P&L accountability., • A strategic dealmaker, confident negotiating with carriers, platforms, and vendors while spotting opportunities others miss., • A creative commercial thinker who sees new monetization angles beyond traditional telecom models., • A hands-on leader who can both inspire teams and jump into the trenches when needed., • Excellent communicator who can build trust and alignment across regions and disciplines., • Relentless. What Success Looks Like • Significant YoY revenue growth and market share expansion., • New partnerships and distribution channels generating meaningful incremental revenue., • Expansion of Global YOs ecosystem through integrations with travel, entertainment, and commerce partners., • Positive brand growth and customer loyalty across key markets., • Scalable organizational structure and culture that empowers execution. Why Join Us Global YO is at the center of a new kind of connectivity one where network, content, and commerce intersect to create value for customers and partners worldwide. Youll have the autonomy to build, lead, and grow a business unit with real impact and the support of a founder-led company with global reach and visionary backers.

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: This is a rare opportunity to influence the application of AI and game-changing automation at a massive scale. As a key member of our Professional Services team, you will be both a people manager and a client-facing consultant, serving as an embedded partner to Product and Engineering. You will lead and mentor a team of consultants while translating real-world operations data into the models and playbooks that drive our AI-powered, fully autonomous scheduling solution. Day-to-day, you’ll translate client business goals into sophisticated labor models, deploy Harri’s Activity-Based Scheduling (ABS), and oversee R&D workstreams (e.g., experiment design, quality evaluation) that advance our platform from decision-support to full decision-automation. This visible, entrepreneurial leadership role requires someone who can manage people, guide delivery excellence, and still roll up their sleeves—researching and prototyping AI approaches, testing them with client data, and directly influencing our product roadmap through lighthouse pilots and published outcomes. Key Responsibilities: AI Labor Modeling & Optimization: • Design, tune, and deploy sophisticated forecasting and labor models (fixed/guided/range-table), translating demand into optimized coverage, roles, and shifts using ABS., • Champion "compliance-by-design" by embedding labor rules (minors, OT, breaks, fair workweek) into models and guardrails to ensure automation is safe by default., • Calibrate schedules to financial and operational targets (labor %, throughput, SLAs), tracking KPIs to measure impact and coaching leaders on schedule quality. Agentic AI & Autonomous Systems: • Lead the client journey from decision-support to full autonomy by designing and running structured R&D workstreams, including parallel validation and guided automation trials., • Conduct independent research to proactively learn, prototype, and improve our AI methods, turning successful experiments into repeatable, scalable playbooks. Executive Consulting & Commercial Leadership: • Serve as a trusted executive advisor on labor optimization and scheduling autonomy, participating in client QBRs, • Lead the full consulting lifecycle from presale, discovery (current-state assessment, value modeling) to delivery (workshops, change management plans, training). Experience and Skills: • Masters in Computer Science or MBA with 5+ years in Professional Services/consulting/WFM or enterprise SaaS (hospitality/retail multi-unit preferred)., • Deep hands-on with labor forecasting, wage modeling, ABS, and compliance tuning., • Executive presence with proven C-level communication; translates model outputs into business decisions., • AI fluency (practical): prompt/workflow design, agent orchestration concepts, interpreting model outputs/limits for stakeholders (no PhD required)., • Entrepreneurial, owner-operator mindset: drives independent research, prototypes, and client-facing experiments from zero to one., • Bonus: exposure to POS/HRIS/payroll integrations; US & UK labor/compliance familiarity. The salary range for this position is $140,000-$175,000 (USD).

Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is $215,000 - 250,000 plus bonus and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job DescriptionAbout Pryon: We’re a team of AI, technology, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we’re building an industry-leading knowledge management and Retrieval-Augmented Generation (RAG) platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed. The Opportunity: We are seeking an exceptional Strategic Partnerships Manager to lead our high-performing partner team and own some of our most important accounts — including NVIDIA and other hyperscaler and global alliance partners. This player-coach role is ideal for a commercial and technically sophisticated operator who can guide senior partner managers while also directly managing high-value, complex partnerships. You will be responsible for driving strategy, operational execution, and revenue outcomes across key partner ecosystems — including cloud providers, global consultancies, systems integrators, and AI infrastructure companies. You’ll be expected to provide executive-level stewardship, sales coaching, and technical insight — while rolling up your sleeves to manage partner relationships yourself, especially in high-impact accounts like NVIDIA.In This Role, You Will Be Responsible For: • Leadership & Team Management, • Directly manage a team of 3–5 Strategic Partner Managers, • Coach ICs on deal strategy, execution, and technical positioning, • Set performance goals, measure outcomes, and drive accountability, • Foster collaboration across Product, Sales, Solutions, and Marketing, • Executive-Level Partner Management, • Own strategic relationships with high-stakes partners, including NVIDIA, • Lead executive alignment, joint planning, and multi-threaded partner engagement, • Navigate technical and commercial complexity across large enterprises, • Drive Pryon’s presence in hyperscaler and AI-native partner ecosystems, • Strategic Planning & Execution, • Define partner strategy aligned to company priorities (e.g., GCP, McKinsey, Leidos), • Operationalize go-to-market initiatives and co-sell motions with partners, • Build and track joint business plans, pipeline goals, and revenue impact, • Collaborate with leadership to prioritize and allocate team capacity, • Technical Acumen & Enablement, • Act as executive sponsor for proof-of-value projects with strategic partners, • Support solutioning, technical validation, and RFP processes as needed, • Ensure team is fluent in Pryon’s RAG and NLP capabilities, • Elevate partner enablement programs and technical collateralWhat You'll Need to Be Successful:, • Experience & Track Record, • 10+ years in enterprise partnerships, strategic alliances, or B2B sales leadership, • Experience leading and scaling a team of senior ICs or partner managers, • Proven ability to close $1M+ deals and manage long-cycle complex partnerships, • Background in AI, cloud infrastructure, enterprise SaaS, or NLP platforms, • Experience working with or within companies like NVIDIA, AWS, GCP, or Microsoft preferred, • Technical Competence, • Strong understanding of AI/ML, GenAI, RAG, and knowledge management systems, • Able to guide solution design and discuss integrations with engineering counterparts, • Familiarity with cloud-native architectures and partner ecosystems, • Leadership & Communication, • Inspiring team leader with a bias for action, clarity, and accountability, • Adept at influencing across functions and levels, including CxO audiences

Senior Manager, Data Science - GenAI Digital Assistant. Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI powered products that change how developers write software.

Job DescriptionAbout Us: Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products. We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life. About the Role: At Torch, we’re on a mission to help dental practices save money, simplify ordering, and consolidate vendors. Our Customer Success team is the heartbeat of that mission, ensuring customers get measurable value and a seamless experience. We’re looking for a Customer Success Manager to join our growing team. You’ll manage a portfolio of small to mid-sized accounts, guide customers through onboarding and adoption, and play a key role in retention and growth. Along the way, you’ll develop expertise in customer engagement, platform usage, and account management—while collaborating across teams to improve the overall customer journey. Location: Austin, Texas or New York City(in office Monday - Thursday, flexibility on Friday) Key Responsibilities: • Own a portfolio of small to mid-sized dental practice customer accounts, ensuring a smooth onboarding, platform adoption, and renewals, • Drive product usage and value through proactive check-ins, education, and support, • Understand customer goals, track account health, and flag risks early to ensure retention, • Help customers maximize Torch features like cost savings, efficiency, and vendor consolidation, • Run quarterly reviews with customers to align on goals and highlight Torch’s value, • Assist with account setup, order building, and Torch platform education, • Log key customer insights in Salesforce and identify trends across your book, • Collaborate with Product, Operations, and Supplier teams by sharing feedback and insights, • Support pilot programs and contribute to process improvements with senior team membersAbout You:, • 2 to 5 years of experience in Customer Success, Account Management, or a client-facing role, • Strong communication and relationship-building skills, • Comfortable with having significant phone and video call time with customers for relationship management, • Comfort with using data and insights to drive conversations, • A proactive, detail-oriented mindset with a focus on customer value, • Eagerness to learn, grow, and contribute to a fast-paced, customer-obsessed teamBonus:, • Experience at a fast-growing startup, • Experience in healthcare and dental industry, • Knowledge of working with SMBs (small and medium business), • Experience using CRM tools (e.g. Salesforce)Compensation and Benefits:, • Compensation: OTE range of $84,000-87,000 dependent on location, Base salary between $61,000–$64,000 depending on location and experience (Includes material upside commission potential), • Medical and dental coverage with Aetna, • 401k benefits with Empower, • Unlimited paid time off (PTO), • Maternity and Paternity leave, • Commuter benefits for hybrid employees, • Fully stocked pantry and fridge for hybrid employees

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast.Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders.A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive base salary + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job DescriptionAbout Us Snif is setting the new standard in fine fragrance. The search for high-quality scented products should be simple, accessible, and fun. We bring our customers what they want to smell and develop new, unexpected ways for them to incorporate fine fragrance into their daily routines. Every scent we develop is designed to be an immersive experience. From the name, packaging design, and creative campaigns to someone’s first spray, we want them to see and smell the quality behind every release. Our formulas are always made with top-shelf ingredients and are genderless, non-toxic, vegan, and cruelty-free. Snif products are sold on our DTC site and can also be found at all Ulta Beauty locations. We’ve been featured across notable press outlets including Forbes, Fast Co., WWD, Vogue, Allure, Cosmopolitan, NY Mag, Harper’s Bazaar, and more. Additionally, we’re backed by some of the most revered investors in the consumer goods space. We’re a lean team that’s expanding quickly, and we’re looking for someone who believes in our vision to shift the way people experience scents. The Role:Brand integrity, community, and service are at the heart of Snif. As the Customer Experience Manager, you will serve as a key voice of the brand, playing a critical role in fostering customer loyalty and trusted retail relationships. Leading our customer experience efforts, you will help manage inbound CX inquiries across engagement platforms. In addition, you will help manage our returns platform and ensure that all customer orders are processed seamlessly. You will also manage our customer reviews platform. This role requires an individual who is motivated to problem-solve, build relationships, and think strategically. We are looking for someone who identifies as a positive, enthusiastic, and responsive communicator. This person has the unique ability to uphold brand values, processes, and goals with extreme attention to detail. As a representative of the brand, this individual is integral in maintaining the satisfaction of our Snif community. The Customer Experience Manager will report directly to our Director of Customer Experience and will work closely with our teams across retention, operations, marketing, creative and brand, retail, and product development. While we are based in New York City, we're operating as a remote team. The ideal candidate will be located in the East Coast or Central timezones.What You'll Do: • Manage our customer support inbox and respond to all inbound emails concerning order status, returns, product questions, and general customer support in a timely and friendly manner, • Manage one-on-one customer outreach and follow up as needed, • Assist in compiling monthly metrics reports, • Manage and engage with customer feedback on our website by reviewing, publishing, and responding to reviews, and sharing key insights or concerns with the team, • Manage customer experience on our Amazon storefront by monitoring and responding to inquiries and reviews in a timely manner, • Manage review syndications with our retail partners, • Manage customer orders by tracking and adjusting through our fulfillment platform, handling special cases, and coordinating with Operations to keep customers informed, • Manage returns by tracking and adjusting refunds through our automated platform, and sharing customer feedback and insights to improve order flow and product development, • Track and report order issues and product insights, maintain logs of damages or missing orders, and share recommendations to enhance the customer experience, • Maintain and update the FAQ database by reviewing on-site content, adding new information for product launches and site updates, and coordinating with our fragrance partners to address formula-related questions as they ariseWhat You'll Bring:, • At least 4 years of work experience working in the customer experience space for a DTC brand, start-up environment is a plus, • Excellent written verbal and communication skills, • A friendly, positive attitude that leads with kindness, • Next-level time management and organization skills, along with a great attention to detail, • Genuine excitement to build and foster customer and vendor relationships, • Ability to quickly understand Snif’s brand and voice, and translate this to our existing and prospective customers across engagement platforms, • Ability to quickly problem-solve and troubleshoot collaboratively, • Previous experience with Shopify, Gorgias, Loop Returns, Junip, and other retail, review, and order management platforms, • You are curious and innovative; You’re constantly seeking ways to make a product or process the best it can be, • You want (perhaps even need) the excitement, grind, and freedom that comes with an early-stage and fast-growing startupBonus Points:, • Proven success at a fast-paced startup, extra bonus points if in the beauty industry, • Knowledge/passion for scented products, including (but not limited to) fragrance, body care, candles, and laundry categoriesWhat You'll Get, • Be part of a fast-growing company with an awesome mission, • Highly competitive salary and equity so you’re a part of the Snif family, • An opportunity for growth and ability to widen your role and responsibilities, • Medical, Dental, and Vision healthcare insurance, • 401K Retirement Plan with company matching, • Paid Parental Leave, • Flexible vacation and PTO policy, • Industry-leading well-being and mental health benefits, • Virtual and remote work as well as work-from-home setup We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: $110,000 Base Eltropy is seeking a proactive and results-driven Customer Success Manager (CSM)in the Northeast or Midwest U.S. regionto manage a portfolio of 50 mid-size customers. In this role, you will help Community Financial Institutions (credit unions and community banks) create a best-in-class experience for their consumers through our industry leading AI communications platform. In addition to SaaS expertise, the ideal candidate embodies personal attributes teamwork, empathy, technical curiosity, a quality mindset - necessary in building customer trust. In this role, youll act as the primary point of contact, ensuring that our customers derive maximum value from our products and services while driving retention, growth, and overall satisfaction. Role & Responsibilities: Customer Relationship Management: • Serve as the primary contact for a portfolio of 50 customers, fostering trust and building strong, long-term relationships., • Cultivate customers who will serve as positive references of Eltropy to prospects, • Develop and execute tailored success plans to support customers in achieving their goals., • Identify opportunities for expansion and upsell within the portfolio by aligning customer needs with additional products or services., • Program-manage the onboarding process, ensuring a smooth and successful implementation., • Advocate for customers internally by communicating their needs and challenges to cross-functional teams., • Track and report on customer health, retention rates, and other key metrics. What You Offer: • You have deep (preferably 5+ years) of customer facing experience (account management, customer success), ideally in SaaS and FinTech. Youre deeply curious, willing to explore and learn all aspects of our customers businesses, and Eltropys and our partners products. You bring a high EQ and a cool, calm confidence to help customers identify and overcome business challenges, • Customer-Centric Mindset: A passion for helping customers succeed and the ability to understand their needs and challenges., • Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing issues., • Technical Aptitude: Comfortable working with technology and able to quickly learn new software and tools. You are data driven and unafraid to tackle big problems, • Team Collaboration: Ability to work collaboratively across teams, including sales, product, and support. Youre fundamentally a team player, always willing to roll up your sleeves, jump in and help, • Adaptability: Thrive in a fast-paced, start-up environment where priorities can change rapidly., • You are willing to travel quarterly (or as needed) to conduct in-person meetings with customers, and with the rest of the Eltropy team. About Eltropy () Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values: • Customers are our North Star, • No Fear - Tell the truth, • Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Do you want to be a part of a one-of-a-kind deep technology teams deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified partner success manager to work closely with our core team. When our founders started Verneek four years ago, AI was still the niche academic bubble they lived in, with the early signs of technology breakthrough! We've had tectonic shifts in the public AI landscape ever since, but our founding conviction has stayed the same: "the best path forward for building the most helpful AI for the benefit of society is to build AIs with deep domain expertise". We have now helped millions of consumers, through partnerships with various enterprises, all served through our deep domain expert AI agents that are built on top of our AI platform. Three years ago, we believed that the time was ripe for human language to become the new holistic interface for interacting with a lot of our everyday environments in the consumer space, and we couldn't be more right about what the technology requirements for enterprise adoption should be! We are now in partnership with some of the largest enterprises and helped them delight their users while increasing revenue and decreasing operation costs. From your day one, you will have an immediate impact on our mission by working closely with our founders to help streamline strategic initiatives, overseeing project management, and communicating with the partners, and beyond. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising, interdisciplinary collaboration, and people management. You are expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape. Every day, you'll get to learn first-hand how our executive team solves very unique and highly complex interdisciplinary problems in a variety of business functions. Verneek is an an early-stage startup, so we'll be moving super-fast, constantly learning, and there are no legacy obstacles on your way to make a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Oversee a variety of strategic business development initiatives, from inception till successful execution, under the guidance of the executive team., • Assist and communicate with executives in decision-making, program management, and operations, • Improve current processes and optimize organizational procedures for efficiency and productivity, • Devise new plans on the fly in a fast-paced, ever-changing, and highly uncertain environments, • Oversee daily operations in collaboration with executives., • Develop and build on relationships with various internal and external parties, as needed, • Serve as a subject-matter expert for delegated matters, handling inbound and outbounds inquiries, developing action plans, and assisting with preparation and dissemination of communications, • Develop deep understanding of Verneek's product, and its evolving features, • 7+ years of experience in a business management, operation consulting, or executive role (managing multiple teams and leading strategic initiatives), • Master of Business Administration (MBA) in finance or related fields, • Some legal experience, • Working knowledge of finance, book keeping, contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications Stellar medical, dental, vision, disability, and life insurance Daily private Chef lunch, curated to personal diets Transportation Benefits 401K matching contributions Flexible PTO Visa/Green Card Sponsorship Career growth support through sponsoring learning opportunities and mentorship

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Customer Success Integrations Manager to support and lead the execution of integration activations across Canary’s ecosystem of hotel technology platforms. This role bridges technical execution and customer enablement—playing a crucial part in ensuring smooth onboarding and configuration of integrations that power our most important hospitality workflows. This role is ideal for someone with hands-on experience in hotel technology or hospitality operations, who thrives at the intersection of systems, stakeholders, and client success.Responsibilities • Integration Ownership: Lead the end-to-end execution of integration activations, including configuration, testing, validation, and troubleshooting across a wide range of hotel technology platforms., • Technical Expertise: Develop a deep understanding of Canary’s integration architecture, supported platforms, and APIs to effectively manage integrations and guide both clients and internal stakeholders., • Client Enablement: Serve as the primary point of contact for integration-related onboarding, ensuring clients experience a smooth, timely, and high-quality implementation process., • Stakeholder Collaboration: Collaborate cross-functionally with Customer Success, Engineering, Product, and third-party vendors to align on integration requirements, timelines, and deliverables., • Issue Resolution: Troubleshoot and resolve integration issues quickly, escalating complex technical problems as needed while maintaining clear communication with stakeholders., • Process Improvement: Identify and implement opportunities to streamline integration workflows, reduce activation time, and improve scalability through documentation and best practices., • Vendor Management: Liaise with external technology vendors (e.g., PMS, key locks, payments) to coordinate integration testing, gather technical documentation, and stay aligned on platform changes., • Internal Enablement: Partner with the Integrations Architect and CS leadership to upskill teammates and support internal training on systems, tools, and standard operating procedures related to integrations.Qualifications, • 3–5 years of experience in technical onboarding, integration management, or customer success roles in a SaaS or hospitality tech environment, • Demonstrated experience managing API-based integrations, ideally across PMS or hotel-related platforms, • Strong communication and stakeholder management skills, especially with cross-functional internal teams and third-party vendors, • Working knowledge of APIs, JSON, and webhooks preferred, • Experience coordinating multiple projects simultaneously with a high attention to detail, • Ability to translate technical issues into simple language for clients and CSMs

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced SMB Customer Success Manager (CSM) to join our growing team. The SMB CSM will be responsible for managing a high volume of accounts at a low-touch pace, leveraging technology to ensure customer satisfaction, drive retention, and foster long-term relationships with our SMB hotel partners. This role will have an increased focus on identifying and executing expansion opportunities within the existing customer base.Responsibilities • Customer Retention: Proactively engage with a large portfolio of SMB hotel accounts to ensure continued satisfaction and utilization of Canary products. Utilize automated tools and scaled outreach methods to identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics across a broad base of accounts, identify common areas for improvement, and develop scalable action plans to increase customer success for SMB partners, • Customer Expansion: Proactively identify opportunities for product expansion within existing SMB accounts, collaborating with sales teams to drive upsell and cross-sell initiatives through targeted, technology-driven campaigns, • Relationship Management: Build and maintain relationships with key stakeholders at client hotels through efficient and intentional scaled communication, leveraging digital channels and automated touchpoints, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to a wide range of SMB customers through self-service resources and automated communications, • Issue Resolution: Act as a point of contact for common customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution for SMB accounts, often guiding customers to self-serve solutions, • Scaled Engagement: Employ technology and automation to produce meaningful customer touchpoints that are scaled yet intentional, ensuring a consistent and valuable experience for a high volume of accounts.Qualifications, • Bachelor's degree (BS/BA), • 3-4 years of proven experience in account management or customer success, preferably within a high-volume B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, particularly in a low-touch, high-volume model, • Excellent communication skills, with an emphasis on written and digital communication for scaled engagement, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, utilizing CRM and customer success platforms, • Proficiency in leveraging technology (e.g., CRM, customer success platforms, marketing automation tools) to manage customer relationships at scale

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. The Role As a Customer Success Manager overseeing our Accounting Products, you'll be a key contributor to Taxbit's customer service organization and a critical team member driving customer and business success while operating as an accounting subject matter expert. Your role will include: • Providing best-in-class user experience by assisting with customer implementations and playing a leading role in technical accounting discovery and solution delivery, • Be the subject matter expert for Taxbit's Enterprise Accounting products, becoming intimately familiar with our products and supporting product development through testing new features, performing quality control for client implementations, and providing critical product feedback, • Be a US GAAP domain expert with respect to digital asset accounting and reporting, • Being a Customer Operations lead to support execution of our enterprise solutions, • Delivering amazing experiences to Taxbit partners and customers; we hold ourselves to a high standard of excellence, • Being an expert in Taxbit's market solutions in order to adequately communicate market impact and product value to external parties, • Being a strong SME resource for customers and internal stakeholders, • Being an expert in accounting, sub-ledger technology, and period end workflows to support client needs Key Responsibilities • Drive successful customer relationships by being the key point of contact, • Strong performer on Customer Operations to drive delivery on engagements with enterprise customers, • Partner with product to ensure the quality and integrity of Taxbit products, • Leverage subject matter expertise in complex digital asset accounting topics to better support Taxbit customers, • Be "hands-on" in serving internal stakeholder and client needs (including system discovery, product testing, implementations, and customer success), • Evaluate the current needs within customer processes and work cross-functionally to determine how best to meet customer needs, • 5+ years of accounting experience working in public accounting or industry (experience working with digital asset accounting is a plus), • Degree in accounting (preferably a masters degree), • CPA certification, • Exceptional organizational and management skills; ability to juggle multiple projects and disparate information, • Critical thinker with strong analytical and problem-solving skills; high attention to detail and thoroughness in approach, • Team player who is eager to roll up their sleeves and contribute from day 1; brings a great attitude, work-ethic, and eagerness to learn and develop, • Detailed oriented, proficiency with Excel, and ability to develop new/pertinent skill sets, • A passion for digital assets and solving critical accounting and reporting needs in the space (deep familiarity with the digital asset landscape is a plus), • Ready to identify and perform job functions with minimal supervision, • Strong desire to keep up with emerging issues, news, and best practices within the industry The base salary range for this role is $90,000 - $165,000. This role is eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Taxbit in the News Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? * B2B Software Customer Success Expert: You've managed customers with 5-6 figure ACVs, and always take a pro-active approach that is thoughtful and detail-oriented. * Customer Focused: Build and maintain strong, long-lasting customer relationships. You'll be the go-to for our customers who keenly understands their business needs and how PermitFlow can fit in to their growth and success. * Thought Leader: Act as a key player in the CS process, iterating adoption all the way through advocacy. * Analytical: You're take a data-driven approach and are able to gather, format, and interpret data to leverage in customer conversations. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes. * Manage a book of business comprised primarily of contractors and developers in the construction industry and nurturing stakeholder relationships with decision makers and influencers * Own customer rollout, lifecycle management, renewal and expansion for your book of business * Collaborate with our Permit Operations team to onboard clients and ensure their continued satisfaction with the platform * Proactively build and project-manage intervention plans for at-risk customers * Engage with Product and Operations leadership to provide user feedback and play a key role in developing the product roadmap * Collaborate with the Head of Customer Success on internal initiatives, building process and laying the groundwork for future CSMs The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * 4+ years of experience within the early stage tech startup space * Excellent communication and negotiation skills, with the ability to deliver presentations and demonstrations effectively * Self-motivated and driven, with a passion for building strong customer relationships * Willing to dive in head first in the face of challenges and ambiguity * Experience in the construction industry (and ideally permitting) is a strong plus! 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $110K - $150K

Job DescriptionOverviewAt Addition Wealth, we’re on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life’s financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money. We’re not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisions—leveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you’ll have the opportunity to solve complex challenges, push the boundaries of what’s possible, and create tools that truly make a difference. Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider’s 54 Promising Fintech Companies to Watch, honored with UBS’ Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We’ve also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we’re building something extraordinary—and we’re just getting started. About the RoleAddition Wealth is looking for an Enterprise Client Success Manager to nurture and grow relationships within our most important enterprise accounts. You’ll be a key partner to our clients — supporting adoption across end users, ensuring a smooth, high-impact experience throughout the client journey, and building trust with stakeholders to drive long-term growth. This role is also product facing and technical in nature. This means you’ll be able to help define our product roadmap, own rollouts/implementation and also be responsible for product QA as the business owner for select features. If you thrive in relationship management, technical product implementations and prioritization, love improving operational processes, and enjoy solving complex client needs with a strategic and hands-on approach, we’d love to hear from you. You’ll succeed in this role if you’re client-obsessed, detail-oriented, data-savvy, and excited to help shape how we scale our Enterprise business.We're looking for the following: • A strong executor who enjoys getting into the weeds, can work independently, build from scratch and get things done., • You take the time to understand each client’s unique goals and long-term objectives, and adapt your approach to help them succeed — leading to stronger relationships and measurable outcomes., • You’re a hands-on partner in the day-to-day — solving problems, fielding feedback, and ensuring our product fits seamlessly into client workflows., • You love to understand the technical pieces of the product and can figure out how to, • A clear communicator with strong interpersonal instincts — unafraid to speak your mind and build trust across both internal and external stakeholders., • You have a track record of using data and strategic thinking to drive results in client-facing roles like account management, customer success, consulting, or business operations., • You have 5+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations — with a strong track record of using data and strategic thinking to drive results., • Experience in fintech, financial services, wealth management and/or insurance is preferred What you'll work on:, • Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless, high-quality experience at every stage. You'll play a key role in setting up accounts for success, guiding adoption, and helping our enterprise partners deliver value to their end clients., • Act as a trusted day-to-day contact, helping clients navigate questions, share feedback, and get the most out of the product., • Use data and insights to spot trends, identify opportunities, and support account growth strategies., • Join client conversations to reinforce value, align on priorities, and help drive progress across key initiatives., • Contribute to the evolution of our internal tools and processes, helping lay the groundwork for scalable enterprise account management.What you'll get:, • Strategic Exposure to Key Enterprise Accounts - Gain front-line experience with our most critical enterprise clients. In this role, you’ll work closely with senior stakeholders, supporting relationship growth, identifying expansion opportunities, and contributing to long-term client success., • Product & Technical Experience - This is not just a customer support or client account management role. You will stretch into product and collaborate closely on product scoping (including owning the business requirements for our newest products), implementation, QA and more., • Cross-functional collaboration - Partner with product, operations, CRM etc to influence roadmap decisions, surface client insights, and deliver a cohesive customer experience., • Flexibility - We believe in flexibility as long as you can deliver on strong outcomes for our clients., • Endless growth - We care about your professional and personal growth. Stretch into areas that interest you and grow with the company as we scale, • Mission Driven - You’ll see the product of your work – directly improving the financial health of millions of people in the US through access to high quality financial expertiseWe also offer great benefits & perks including:, • Competitive salary: We know it’s a competitive market out there, and we offer competitive salaries to our employees, • 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals., • Work from anywhere: We're remote first with a home base in NY., • Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account., • Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies., • Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave., • Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays., • Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!

Job Description Do you want to be a part of a one-of-a-kind deep technology teams deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified partner success manager to work closely with our core team. When our founders started Verneek four years ago, AI was still the niche academic bubble they lived in, with the early signs of technology breakthrough! We've had tectonic shifts in the public AI landscape ever since, but our founding conviction has stayed the same: "the best path forward for building the most helpful AI for the benefit of society is to build AIs with deep domain expertise". We have now helped millions of consumers, through partnerships with various enterprises, all served through our deep domain expert AI agents that are built on top of our AI platform. Three years ago, we believed that the time was ripe for human language to become the new holistic interface for interacting with a lot of our everyday environments in the consumer space, and we couldn't be more right about what the technology requirements for enterprise adoption should be! We are now in partnership with some of the largest enterprises and helped them delight their users while increasing revenue and decreasing operation costs. From your day one, you will have an immediate impact on our mission by working closely with our founders to help streamline strategic initiatives, overseeing project management, and communicating with the partners, and beyond. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising, interdisciplinary collaboration, and people management. You are expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape. Every day, you'll get to learn first-hand how our executive team solves very unique and highly complex interdisciplinary problems in a variety of business functions. Verneek is an an early-stage startup, so we'll be moving super-fast, constantly learning, and there are no legacy obstacles on your way to make a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Oversee a variety of strategic business development initiatives, from inception till successful execution, under the guidance of the executive team., • Assist and communicate with executives in decision-making, program management, and operations, • Improve current processes and optimize organizational procedures for efficiency and productivity, • Devise new plans on the fly in a fast-paced, ever-changing, and highly uncertain environments, • Oversee daily operations in collaboration with executives., • Develop and build on relationships with various internal and external parties, as needed, • Serve as a subject-matter expert for delegated matters, handling inbound and outbounds inquiries, developing action plans, and assisting with preparation and dissemination of communications, • Develop deep understanding of Verneek's product, and its evolving features, • Gather meaningful feedback from the business owners and end users, helping make Verneek's technology, product, and go-to-market motions more efficacious. Requirements • 7+ years of experience in a business management, operation consulting, or executive role (managing multiple teams and leading strategic initiatives), • Master of Business Administration (MBA) in finance or related fields, • Some legal experience, • Working knowledge of finance, book keeping, contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications Stellar medical, dental, vision, disability, and life insurance Daily private Chef lunch, curated to personal diets Transportation Benefits 401K matching contributions Flexible PTO Visa/Green Card Sponsorship Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium's AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership. What you will be doing: • Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products, • Act as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership visits per week, • Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations, • Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products, • Proactively engage with customers during the renewal process to secure renewals and drive customer retention., • Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage, • Proactively anticipate and address potential challenges to ensure a seamless customer experience., • Develop strong relationships with customers and become a trusted advisor. This role requires approximately 50% travel within the assigned region What you should have: • Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products, • Demonstrated ability to go above and beyond to maximize retention save %, • Demonstrated experience and success in a customer success or account management role, • Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs), • Ability to provide strategic contributions through proven active involvement in shaping departmental strategies, • Excellent problem-solving and analytical abilities to understand and address customer challenges effectively., • Scored top 10% in your performance reviews for the past 3 years, • 3+ years Automotive experience, • 5+ years Customer success, consulting, onboarding, or account management experience, • 3+ years B2B software experience, • 4-year degree required, • Open and transparent culture, • Life insurance, long and short-term disability coverage, • Paid maternity and paternity leave, • Fertility Benefits, • Generous vacation time, plus three 4-day summer holiday weekends, • Excellent medical, dental, and vision benefits, • 401k Plan, • Bi-annual swag drops with cool Podium gear and apparel, • A stellar HQ (Utah) gym with local professional coaches and classes offered

Job DescriptionCompany Summary:Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang AI, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact. What Your Experience Will Be: As a Client Experience Manager at Slang AI, you’ll own the end-to-end customer journey for our SMB clients — from onboarding through long-term success and day-to-day support. You’ll guide customers through their initial rollout, transition seamlessly into serving as their long-term success manager, and directly manage the support inbox during business hours, where many of their most important interactions occur. Because support volume is currently low (fewer than 60 inquiries per month across 1,500+ customers), this role offers the opportunity to both deliver excellent frontline support and help design how support scales as we grow. You’ll gain unique visibility into customer needs in real time while influencing the tools, processes, and standards that will shape support as the business expands. This unique scope means you’ll be both a strategic advisor and a hands-on partner, ensuring customers launch smoothly, adopt key features, resolve challenges quickly, and realize the full value of Slang. By owning these critical touch points, you’ll have a large sphere of influence over customer outcomes, shaping retention, adoption, and satisfaction across a significant segment of the business. In addition, you’ll play a key role in our digital customer success program — helping define and refine automated success sequences to ensure accuracy, consistency, and strong adoption results. This work ensures customers experience the same hospitality-first service at scale, while giving you a direct impact on how Slang drives measurable results for our clients. Why You Belong Here & How You Will Grow:At Slang, we believe success starts with great execution and great service. In this role, you’ll gain valuable experience managing full customer lifecycles and working with hospitality operators in a fast-paced environment. You’ll learn how to onboard, support, and grow a book of business with autonomy, while contributing to scalable processes that improve outcomes across the team. We offer training, feedback, and growth opportunities to help you level up in customer success, technical product fluency, and strategic account management.What Success Looks Like • Driving Long-Term Success: You are responsible for the health and success of your assigned accounts. You ensure customers are seeing clear outcomes, meeting their goals, and staying on track for renewal., • Building Trusted Relationship: You build strong relationships with a range of customer stakeholders — from General Managers to Operations Leaders — and know how to tailor your approach depending on their needs., • Renewals & Retention: You own the renewal process and are accountable for maintaining and growing account revenue. You identify risks early, take action to resolve issues, and keep customers satisfied and committed., • Surfacing Growth Opportunity: You surface expansion opportunities (e.g. additional locations or use cases) and work with Sales to execute. You contribute to the team’s Net Revenue Retention (NRR) goal., • Feature Adoption & Product Fluency: You guide customers through product updates, encourage usage of key features, and tie adoption back to business outcomes. You’re expected to understand and explain Slang’s value., • Onboarding and Success Planning: You create simple account plans to track customer goals, key contacts, risks, and growth potential. You align internal teams around each plan to support execution., • Voice of the Customer: You escalate customer feedback internally and contribute insights that improve product and service. You partner with Product and Support to advocate for customer needs., • Hospitality-First Service: You respond quickly, handle challenges with professionalism, and make interactions easy for customers. You aim to create a positive experience in every conversation.What You Will Bring, • Customer Focus: You care about helping customers succeed. You’re responsive, thoughtful, and proactive., • Experience: 3+ years of experience in customer success, account management, or client-facing roles. Background in restaurants or hospitality tech is strongly preferred., • Business Acumen: You understand restaurant operations and how to align Slang’s value with business goals. You’re comfortable working with executives and frontline staff alike., • Communication: You’re clear and concise in both written and verbal communication. You know how to explain ideas, give updates, and lead customer conversations., • Ownership: You manage your book of business with attention to detail. You’re accountable for renewals, engagement, and outcomes., • Adaptability: You’re comfortable in a fast-changing environment and open to feedback. You handle ambiguity and know how to prioritize.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe’re seeking a proactive and driven Customer Success Enablement Manager to join our growing team. In this role, you’ll be instrumental in designing and delivering the training, tools, and processes that empower our CS organization to deliver exceptional customer experiences at scale. As an Enablement Manager, you’ll support our Customer Success team and work closely with Sales, Product, and Marketing teams to ensure consistent messaging, impactful onboarding, and continuous learning across the organization. Your efforts will directly influence team performance and customer value, establishing you as a key player in shaping the future of how Canary enables success for both our people and our customers.Responsibilities • Design, deliver, and manage onboarding programs that ramp new CS team members quickly., • Create and run workshops, product demos, and skills training to improve CS effectiveness., • Develop ongoing enablement initiatives to keep the team sharp as products and processes evolve., • Build and maintain playbooks, best practice guides, enablement videos, and internal documentation., • Partner with CS leadership to create scalable resources that improve team performance., • Help scale a global CS organization by tailoring enablement programs to fit local contexts while maintaining consistency worldwide., • Own new hire/team tooling and best practices, ensuring smooth access, documentation, and training., • Optimize CS processes, workflows, and tools (e.g., Notion, Gainsight, Gong, Salesloft, etc)., • Measure the impact of enablement programs and continuously refine based on feedback and data., • Drive innovation by embedding AI into team workflows, helping the CS team work smarter and deliver more value., • Collaborate with Product, Marketing, and Sales teams to ensure CS messaging is consistent, accurate, and up to date., • Champion knowledge-sharing and foster a culture of continuous learning within the CS org.Qualifications, • 2–4+ years in Customer Success, Enablement, or a similar role., • Proven experience building training, playbooks, or enablement content for customer-facing teams., • Strong presentation and communication skills; able to engage and inspire teams., • Excellent facilitation and workshop leadership skills., • Strong project management skills with the ability to prioritize and execute effectively., • Familiarity with CS methodologies and tools (e.g., Gainsight, Salesforce, customer health scoring)., • Highly organized, analytical, and comfortable in a fast-paced startup environment.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We’re hiring a Customer Success Operations Manager to join our growing CS Ops team, supporting the Senior CS Operations & Strategy Manager. In this role, you’ll play a central part in building the systems, processes, and insights that enable our CS team to scale and deliver an exceptional post-sales experience. Your mission: to scale our CS operations by enhancing tooling, streamlining workflows, and unlocking actionable insights that help the team deliver better outcomes across implementation, retention, and expansion. You’ll take ownership of key operational workstreams, including tooling administration, data auditing, and analytics, while collaborating cross-functionally with Product, Sales Ops, and Finance to evolve our post-sales systems.Responsibilities • Support CS Operations: Partner with the Senior CS Operations & Strategy Manager to execute projects, troubleshoot workflow issues, and analyze data to support strategic decisions., • Support GTM Data Needs: Respond to ad-hoc analytics and data ticket requests from CS and other GTM teams, delivering timely, accurate insights to inform decision-making, • Own Reporting Infrastructure: Create dashboards and reporting frameworks that surface actionable insights across implementation, adoption, risk, renewals, and NRR., • Ensure Data Integrity: Own data hygiene across platforms, resolve discrepancies in customer data, and maintain accurate segmentation and health score logic., • Drive Operational Efficiency: Analyze and improve CS processes to reduce manual work, increase team efficiency, and ensure scalability of workflows like onboarding, QBRs, and renewal tracking., • Manage Tooling & Automation: Manage and optimize the CS tech stack (Gainsight, Salesforce, Gong), implement lifecycle automations, and support feature rollout and user adoption across the team., • Maintain Documentation: Create and maintain documentation for processes, procedures, and best practices.Qualifications, • Bachelor's degree in Business Administration, Operations Management, or a related field., • 1 - 3 years of experience in Operations, Business Analytics, or a similar analytical role., • Proficiency in SQL is required – must be able to write and troubleshoot complex queries independently., • Proficiency in advanced Microsoft Excel, including pivot tables and data modeling, is required., • Strong attention to detail, analytical skills, and ability to proactively solve problems., • Ability to manage multiple workstreams, communicate clearly, and collaborate cross-functionally., • Preferred proficiency in Salesforce or a similar CRM.

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. ✋ Who you are? As our first Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? As our second Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As the Customer Success Account Manager, you will act as the key commercial point of contact in a customer-facing capacity, responsible primarily for the retention & expansion of your accounts. You will directly own and grow relationships with strategic accounts. Your mandate is to drive retention, revenue expansion, and customer advocacy across our most valuable clients. You will play a pivotal part within our post-sale motion, building executive relationships with decision makers and champions of your customers, defining success metrics, and championing a customer-obsessed mindset across PolyAI. This is a pivotal role for a high-growth, enterprise-focused AI company in the customer experience and contact center space. Key Responsibilities • Own and grow up to 15 enterprise accounts, delivering outcomes across retention, upsell, and expansion, • Serve as the main point of contact for all your clients, managing high-level relationships and ensuring long-term strategic alignment, • Build and execute account and customer success plans defining growth strategies in collaboration with Deployment, Product, and Engineering, • Leverage customer insight dashboards to monitor customer health, product usage, revenue growth, and churn risk, • Lead business reviews, roadmap sessions, and stakeholder briefings across a diverse client base, • Drive commercial outcomes including renewals, upsell opportunities, and advocacy initiatives, • Synthesize customer feedback into actionable insights for product and go-to-market teams, • 4+ years in post-sales customer facing commercial roles, ideally in Enterprise SaaS, • Experience in Customer Experience, Contact Center, or Conversational AI domains is a strong advantage, • Proven success in hitting and over-exceeding on commercial targets including Gross Revenue Retention and upsell quotas, • Demonstrated commercial acumen: driving renewals, expansion, and account strategy, • Strong executive presence and experience engaging with CxO-level stakeholders, • Excellent communication and presentation skills; confident in leading strategic discussions, • Highly collaborative, with a track record of partnering cross-functionally to drive outcomes We provide a competitive salary range for this role - which is $145,000 – $165,000 OTE depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven 🏥 Healthcare plan, including voluntary Health Insurance, covering services such as care for pregnant people and newborns, annual physical exams, dental care and more At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job DescriptionOverviewAt Addition Wealth, we’re on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life’s financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money. We’re not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisions—leveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you’ll have the opportunity to solve complex challenges, push the boundaries of what’s possible, and create tools that truly make a difference. Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider’s 54 Promising Fintech Companies to Watch, honored with UBS’ Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We’ve also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we’re building something extraordinary—and we’re just getting started. About the RoleAddition Wealth is looking for an Enterprise Client Success Manager to nurture and grow relationships within our most important enterprise accounts. You’ll be a key partner to our clients — supporting adoption across end users, ensuring a smooth, high-impact experience throughout the client journey, and building trust with stakeholders to drive long-term growth. If you thrive on relationship management, love improving operational processes, and enjoy solving complex client needs with a strategic and hands-on approach, we’d love to hear from you. You’ll succeed in this role if you’re client-obsessed, detail-oriented, data-savvy, and excited to help shape how we scale our Enterprise business. We're looking for the following: • A strong executor who enjoys getting into the weeds, can work independently, build from scratch and get things done., • You take the time to understand each client’s unique goals and long-term objectives, and adapt your approach to help them succeed — leading to stronger relationships and measurable outcomes., • You’re a hands-on partner in the day-to-day — solving problems, fielding feedback, and ensuring our product fits seamlessly into client workflows., • A clear communicator with strong interpersonal instincts — unafraid to speak your mind and build trust across both internal and external stakeholders., • You have a track record of using data and strategic thinking to drive results in client-facing roles like account management, customer success, consulting, or business operations., • You have 3+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations — with a strong track record of using data and strategic thinking to drive results.What you'll work on:, • Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless, high-quality experience at every stage. You'll play a key role in setting up accounts for success, guiding adoption, and helping our enterprise partners deliver value to their end clients., • Act as a trusted day-to-day contact, helping clients navigate questions, share feedback, and get the most out of the product., • Use data and insights to spot trends, identify opportunities, and support account growth strategies., • Join client conversations to reinforce value, align on priorities, and help drive progress across key initiatives., • Contribute to the evolution of our internal tools and processes, helping lay the groundwork for scalable enterprise account management.What you'll get:, • Opportunity to partner directly with the Founding Team of an early stage company, • Strategic Exposure to Key Enterprise Accounts - Gain front-line experience with our most critical enterprise clients. In this role, you’ll work closely with senior stakeholders, supporting relationship growth, identifying expansion opportunities, and contributing to long-term client success., • Cross-functional collaboration - Partner with product, operations, CRM etc to influence roadmap decisions, surface client insights, and deliver a cohesive customer experience., • Flexibility - We are a fully remote and distributed company. This means you can work from wherever you want! However, the ability to work EST or CST hours is preferred., • Endless growth - We care about your professional and personal growth. Stretch into areas that interest you and grow with the company as we scale, • Mission Driven - You’ll see the product of your work – directly improving the financial health of thousands of people in the US through access to high quality financial expertiseWe also offer great benefits & perks including:, • Competitive salary: We know it’s a competitive market out there, and we offer competitive salaries to our employees, • 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals., • Work from anywhere: We're remote first with a home base in NY. WFH or cowork with nearby teammates - it’s up to you., • Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account., • Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies., • Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave., • Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays., • Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!

Job Description Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management. Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities. Job Summary The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our dealers to build relationships, drive adoption of our platforms and our tools, and use data to recommend inventory strategies for success. They will generate new business and upsell our current customer base. Must be based in/near Long Island or Queens. Key Responsibilities • Build and Maintain Relationships: Foster strong, long-term relationships with active dealers through weekly calls, monthly performance reviews communication and problem solving skills, providing tailored solutions for dealer success., • Serve as an Ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends, • Customer Success Reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and setting up strategic campaigns to achieve dealer goals., • Retention and Churn: Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue., • Product/Service Updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools., • New Business: Generate sales with new dealerships, increase our market penetration, and contribute revenue., • Bachelor's degree or equivalent experience, • 5+ years of sales experience preferred, • Experience with presentation tools, Salesforce, and Outreach, • Proven track record of sales success, • Experience in the automotive industry is required, • Proven Relationship Management: Proven track record of managing dealer relationships; dealer principles, dealer groups, • Tech-Savvy: Ability to understand, interpret, and present data effectively using a consultative approach., • Quick Learner: Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems., • Excellent Communication: Strong communication and presentation skills, with a focus on listening for understanding and influencing outcomes., • Client Service Excellence: Proven track record of delivering outstanding client service., • Leadership Engagement: Expertise in interfacing with client contacts at various leadership levels., • Technical Presentation: Ability to effectively present Lotlinx platform and technology and respond to client requirements and requests with urgency., • Client Standards Understanding: Capacity to educate and consult with dealers and requirements related to offered products, features, and solutions., • Internal Communication: Ability to communicate client requirements to internal teams with urgency to ensure alignment. Benefits: Medical, Dental, Vision, Matching 401k. Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Lotlinx is not currently able to offer sponsorship for employment visa status. Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada. Our success relies heavily on our customers but also our dedicated talent that continuously moves our platform forward. We value our employees, their abilities and seek to foster an open, cooperative, dynamic environment where the team and company alike can thrive.

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 🤖 Disrupting a Stale Analytics Market Polar is revolutionizing the Shopify analytics space with modern data infrastructure built for agentic orchestration—positioning us at the forefront of AI-driven commerce automation. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce & Data Experts Our team brings experience from leading eCommerce SaaS platforms & Silicon Valley data unicorns, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (20 mins): A call to talk through your current/past experience and your motivations and tell you more about Polar Analytics., 2. Role Fit Interview (30 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (30 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Two non-negotiable values: We want to be a 10x startup - starts with everyone having 10x impact The superceding principle. Prioritize actions with the highest expected impact. If it does not move the needle, do not do it. Customer obsession - exists only to help users. We exist to create value for brands and users. Never ship or act in ways that harm them. Every initiative must clearly increase user value or remove friction to realizing value. Some operating principles The only way to win is to move fast * Try 100 things vs the competitor’s one attempt * Action precedes information Every person and every system improves each week. * Growth is compounding. * Hold a weekly retro and a weekly forward plan. Be ruthless on standards, never rude in delivery. * Disagree directly, commit fully once a decision is made. We are here to win, not to be right, or to do what we wish * Do what it takes to win. “Not my scope” is not an excuse. Do what makes us win, not what we feel like doing. * Set goals you believe in, then hit them. If at risk, reforecast early with a plan to close gaps. Behaviors we do not tolerate * Low or no impact. * Lack of desire to win. * Accepting passive failure. * Actions that harm users or sacrifice long‑term user value. * Politics and “winning the argument” over winning the market.

The product manager will be responsible for the entire lifecycle of the generative AI platform, including product design, cross-program execution, capability prioritization, stakeholder engagement with various government entities, defining and managing engineering scope, developing detailed project

ML-powered products, experience in enterprise-facing products is a plus. We are seeking an experienced product manager to join our team and play a pivotal role in building AI solutions with and for our customers. Own end-to-end product development by understanding customer pain points, defining prod

Job DescriptionWe are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you. Ultimately, you will boost sales and contribute to our long-term business growth.Responsibilities • Qualify leads from marketing campaigns as sales opportunities, • Contact potential clients through cold calls and emails, • Present our company to potential clients, • Identify client needs and suggest appropriate products/services, • Customize product solutions to increase customer satisfaction, • Build long-term trusting relationships with clients, • Proactively seek new business opportunities in the market, • Set up meetings or calls between (prospective) clients and Account Executives, • Report to the Business Development Manager on (weekly/monthly/quarterly) sales results, • Stay up-to-date with new products/services and new pricing/payment plansRequirements:, • Proven work experience as a Business Development Representative, Sales Account Executive or similar role, • Hands-on experience with multiple sales techniques (including cold calls), • Track record of achieving sales quotas, • Experience with CRM software (e.g. Salesforce), • Familiarity with MS Excel (analyzing spreadsheets and charts), • Understanding of sales performance metrics, • Excellent communication and negotiation skills

We are seeking a Customer Success Manager to help our behavioral health, ABA (autism care), hospice, home health and nutrition customers implement our AI product. As a Customer Success Manager, you will manage a strategic portfolio of healthcare customers, with a total book of business of approximat

The Product Conformance Monitoring Manager is a senior level position responsible for managing the Payments' Business Financial Crime monitoring programs, setting strategy, and providing direction, leadership and subject matter expertise. Experience working with AI / machine learning based monitorin

As a Product Manager in Fractal's Healthcare Business Unit, you will be responsible for leading the design, development, and delivery of AI-enabled products and solutions that address high-impact problems across payers, providers, and life sciences clients. Fractal is a prominent provider of Artific

Unlike a generalist project manager, the Implementation Specialist is a hands-on product expert, guiding clients in how to best leverage RMS's AI-powered document search, collaboration, publishing, and ESG management features. Strong project management abilities, with a track record of leading compl

Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the globe.At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Services AI organization is responsible for foste

Senior Manager, Machine Learning Engineer (People Leader) Capital One's Digital Commerce & Innovation organization is seeking a Machine Learning Engineer, People Leader, at the Senior Manager level with a passion for building and growing full stack applications to join its Velocity Black by Capital One team. As a candidate for this role, you're able to seamlessly switch from diving deep into technology with engineers to driving high-level, strategic discussions. You are a naturally curious technologist and stay on top of emerging trends, including prototyping of nascent technologies. You are not afraid to question any existing processes and solutions, yet you display a keen sense of business value proposition and focus on the right priorities. At Capital One, you will help leverage the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. What you'll do in the role: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams., • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)., • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment., • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications., • Retrain, maintain, and monitor models in production., • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale., • Construct optimized data pipelines to feed ML models., • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code., • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI., • Use programming languages like Python, Scala, or Java. Basic Qualifications:, • Bachelor's degree, • At least 8 years of experience designing and building data-intensive solutions using distributed computing (Internship experience does not apply), • At least 4 years of experience programming with Python, Scala, or Java, • At least 3 years of experience building, scaling, and optimizing ML systems, • At least 2 years of experience leading teams developing ML solutions, • At least 4 years of people management experience. Preferred Qualifications:, • Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field, • 4+ years of on-the-job experience with an industry recognized ML framework such as scikit-learn, PyTorch, Dask, Spark, or TensorFlow, • 3+ years of experience developing performant, resilient, and maintainable code, • 3+ years of experience with data gathering and preparation for ML models, • Experience developing and deploying ML solutions in a public cloud such as AWS, Azure, or Google Cloud Platform, • 3+ years of experience building production-ready data pipelines that feed ML models, • Ability to communicate complex technical concepts clearly to a variety of audiences, • ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $245,900 - $280,600 for Sr. Mgr, Machine Learning Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Distinguished Engineer In Risk Tech, we provide the foundation for Capital One to thrive in an uncertain world. Our engaged, empowered, and intelligent people produce outstanding products, working toward the common goal of transforming risk management with technology. We build data-driven tools that use machine learning to prevent risks & automatically detect issues before they impact our business, our customers, or our communities. This is a unique opportunity to be the key technical force behind a CEO-visible initiative at the heart of Capital One's long-term risk management strategy. As the senior-most engineer reporting directly to the Senior Director, you will be the lead technical expert for Core Compliance. You will actively participate in and support a fundamental transformation: moving from traditional spot-checking to an "always-on," continuous monitoring ecosystem for our internal processes. You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex challenges. Furthermore, you will be at the epicenter of our practical application of Generative AI. This team launched Capital One's first production-level GenAI use cases, and has many more in the pipeline. You will not just oversee these rollouts but actively accelerate our adoption, setting the pattern for how we apply these powerful new technologies to solve critical business problems. As a seriously great software engineer, you will contribute by leading from the front, focusing on hands-on technical execution to solve our most complex challenges. You will personally write code, build prototypes, and lead the design for our most critical systems, rotating between leading projects from inception to production and diving into areas of need to get them to the finish line. A core part of your role will be to partner with leadership to drive the technical strategy for our pioneering GenAI work, leading its hands-on implementation. You will use your deep expertise in AWS and our internal infrastructure to relentlessly push us to improve our tooling and delivery speed. In all of this, you will act as a role model and coach, investing deeply in mentoring other engineers and championing our culture. We're looking for a leader with a distinct bias for action and a deep sense of ownership. You are a hands-on technologist who thrives in the trenches and is a pragmatic problem-solver, with a proven ability to translate ambiguous, high-stakes business challenges into concrete, executable technical plans. This technical skill is matched by an obsession with customer and business results, always starting with the user and working backward to deliver measurable impact. Distinguished Engineers are: • Deep technical experts and thought leaders that help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices, • Visionaries, collaborating on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates. They set the architecture and technical strategy for the domain, • Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community, • Evangelists, both internally and externally, helping to elevate the Distinguished Engineering community and establish themselves as a go-to resource on given technologies and technology-enabled capabilities Responsibilities:, • Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in, • Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team, • Promote a culture of engineering excellence, using opportunities to reuse and innersource solutions where possible, • Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization, • Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner, • Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent Basic Qualifications:, • Bachelor's Degree, • At least 7 years of experience with application architecture and design patterns, • At least 5 years of experience with architectural patterns (SOA), building APIs, microservices, event streams, and high throughput systems Preferred Qualifications:, • Master's Degree in Computer Science or a Master's Degree in Software Engineering, • 10+ years of experience of working with business leaders on the implications of architectural decisions, • 4+ years building cloud native architectures, architecting enterprise applications on public cloud platforms and cloud ecosystems (AWS, GCP or Azure), • 5+ years experience with DevOps or DevSecOps and building CI/CD pipelines using Jenkins, Artifactory, Chef, Ansible, AWS CloudFormation templates, GitHub, and Sonar, • 12+ years of experience in software engineering, with focus on designing and implementing enterprise-level systems, • 10+ years of experience with enterprise architecture, software architecture, and design patterns, • 3+ years of experience with cloud computing (AWS, Microsoft Azure, Google Cloud), • Strong proficiency in modern programming languages and data processing frameworks, • 3+ years of experience with Data strategy, AI and ML Technologies The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $263,900 - $301,200 for Distinguished Engineer McLean, VA: $263,900 - $301,200 for Distinguished Engineer New York, NY: $287,800 - $328,500 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).