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  • Catering Coordinator
    Catering Coordinator
    4 days ago
    $16–$19 hourly
    Full-time
    Lincoln Park

    We are living our Purpose – To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose shapes everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals. Job Title: Catering Coordinator Department: Catering/Demonstration Supervised by: Assistant Store Managers, Store Manager Job Summary: The Catering Coordinator is a Non-Affiliated Associate who is a main point of contact for receiving and recording all catering orders that are placed in person, on the phone or online. The Catering Coordinator must consistently be personable and a role model for hospitality in the store – with Associates and clients, as well as provide attentive, friendly and knowledgeable service. Minimum Required Qualifications: The minimum required qualifications of this position include, but are not limited to, the following: • Ability to develop and maintain professional relationships., • Ability to use the telephone for over-the-phone orders., • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language., • Ability to perform basic math skills., • Ability to stand/walk for the duration of a scheduled shift, • Ability to work in varying temperatures., • Ability to use the computer for online orders., • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs., • Ability to work with a wide variety of fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences., • Have strong hospitality skills with a commitment to the delivery of excellent client services., • Resourceful, self-starter, strong interpersonal skills., • Excellent written and verbal communication skills and proficient with Microsoft Office., • Ability to interact with Customers in a friendly and helpful way., • Ability to work cooperatively with others., • Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: • Manage the flow of catering orders – from the Customer and production side of the business., • Maintain communication with Department Managers regarding orders/changes or any issues in a timely manner., • Coordinate, schedule and communicate all pick-ups and deliveries to the Client, Department Managers, Customer Service, etc., • Have product knowledge, (i.e. servings, amounts, cost, and complimentary items to suggest)., • Conduct in-store demonstrations providing samples to customers., • Utilize Wakefern’s Order Ready On-Line catering tool to maximize data tracking., • Utilize social media, and local events to continue to grow the ShopRite Kitchen catering brand., • Develop and maintain Customer relationship processes, such as phone calls and hand written notes following an event to ensure satisfaction, reminder notes related to annual events such as birthdays, etc., • Utilize Wakefern resources as necessary, taking part in all training opportunities – online or in-person., • Regularly lift, pull, push and rotate equipment and merchandise that weights 25 lbs., and occasionally weights up to 60 lbs., • Maintain signage on all items to alert Customers to product choices and ingredients., • Perform all duties in accordance with all Federal, State and Local regulations as they pertain to the Catering operation (i.e. wearing approved hat or hair net, gloves, etc.)., • Be knowledgeable in the Company’s HAZCOM program and perform all duties in accordance with manufacturer’s label instructions for the safe and proper use of all chemical products., • Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements., • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food., • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations., • Greet all Customers and provide them with prompt, courteous service and assistance., • Check prices and be knowledgeable about location of items in the store., • Promote for sale any current charitable promotions to Customers., • Understand and adhere to Company shrink guidelines as relates to Catering Operations., • Provide Customers with superior service., • Complete all applicable department training programs., • Perform all duties in accordance with ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)., • Maintain a clean, neat, organized and safe work environment., • Observe safe methods of performing all duties., • Work overtime as assigned., • Work cooperatively with others., • Stand in department for duration of scheduled shift, which may exceed 8 hours per day., • Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines., • Perform other duties as assigned.

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  • Restaurant Team Member
    Restaurant Team Member
    1 month ago
    $16.5–$18 hourly
    Full-time
    Manhattan, New York

    A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Brand: Potbelly Address: 501 7th Ave, New York, NY 10018, United States

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