Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
We are seeking 1 or 2 dedicated and compassionate Veterinary Technician(s) to join our team. The ideal candidate will have a strong passion for animal care and the ability to work effectively in a fast-paced Veterinary environment. As a Veterinary Technician, you will play a crucial role in providing high-quality medical care to our patients, assisting Veterinarians in various procedures, and ensuring the comfort and well-being of animals in our care. Responsibilities: Assist Veterinarians during examinations and surgical procedures. Perform treatments and administer medications as prescribed. Properly position for and expose digital X-rays. Assist in anesthesia induction and surgical prep. Monitor anesthesia and recover patients after procedures. Perform dental procedures (prophylaxis/extractions etc.) Maintain aseptic techniques during surgeries and other medical procedures. Clean and sterilize surgical instruments and equipment. Collect samples and conduct routine in house laboratory tests and analyze results. Collect and properly prepare samples for shipment to outside laboratory. Maintain the cleanliness of the hospital and all work and treatment areas. Educate pet owners on proper animal care, husbandry, vaccine recommendations, etc. and be able to properly answer any questions. Handle animals safely and compassionately, ensuring their comfort and the safety of the animal, Doctor and staff throughout their visit. Maintain accurate medical records and documentation for each patient. Qualifications: Certification or degree in Veterinary Technology from an accredited program is preferred. But verifiable experience and proficiency of skills will be considered. Experience in Veterinary critical care is a plus. Punctuality, flexibility and reliability are a MUST. Maintain a neat and professional appearance . Knowledge of animal physiology and handling techniques. Strong communication skills and the ability to effectively interact with pet owners, the DVM and team members. Ability to work well under pressure while maintaining attention to detail. Aseptic technique knowledge is essential for surgical assistance. Join our team of passionate professionals dedicated to providing exceptional Veterinary care. Your skills and commitment will make a significant difference in the lives of the animals we serve. Job Types: Full-time, Part-time Pay: $28.00 - $30.00 per hour Expected hours: 20 – 40 per week Benefits: 401(k) 401(k) matching Employee discount Flexible schedule Health insurance Paid time off Schedule: 10 hour shift 4 hour shift 4x10 8 hour shift Evening shift Morning shift Weekends as needed Experience: Veterinary experience: 3 years (Preferred) License/Certification: Veterinary Technician's License (Preferred) Ability to Commute: Brooklyn, NY 11228 (Required)