Application support manager jobs in New York, New York - Page 18Create job alerts

Job Description Job Title: Front Desk Agent Location: [Hotel Name/Company Name] Department: Front Office Reports To: Front Office Manager/Supervisor Type: [Full-Time/Part-Time] Job Summary: We are seeking a friendly, professional, and highly organized Front Desk Agent to join our dynamic team. The Front Desk Agent is the first point of contact for our guests and plays a crucial role in delivering exceptional customer service. This position involves managing the front desk operations, including checking guests in and out, handling reservations, and addressing guest inquiries and concerns. Key Responsibilities: 1. Guest Services: • Greet and assist guests upon arrival with a warm and welcoming demeanor., • Check guests in and out efficiently, ensuring all procedures are followed., • Manage guest reservations and answer inquiries regarding accommodations and hotel services. 2. Communication: • Serve as a point of contact for guest requests and complaints, resolving issues in a timely and courteous manner., • Maintain effective communication with other departments to ensure a seamless guest experience. 3. Administrative Tasks: • Handle phone calls and email inquiries, providing accurate information and assistance to guests., • Process payments and maintain accurate records of transactions., • Keep the front desk and lobby area well-organized and presentable at all times. 4. Sales Support: • Identify sales opportunities to promote hotel facilities and services., • Upsell and promote hotel amenities to enhance the guest experience. 5. Safety and Security: • Ensure the safety and security of guests and hotel property by following appropriate procedures., • Monitor access to the hotel and maintain vigilance in recognizing and addressing any safety concerns. Qualifications: • High school diploma or equivalent; additional certification in hospitality or related field is a plus., • Previous experience in a front desk or customer service role preferred, ideally in the hospitality industry., • Proficient in using front office software and systems; familiarity with [specific systems, e.g., Opera, Fidelio] is an advantage., • Excellent verbal and written communication skills., • Strong organizational skills and attention to detail., • Ability to handle multiple tasks efficiently in a fast-paced environment., • A positive attitude and a genuine passion for guest service., • Availability to work flexible hours, including evenings, weekends, and holidays. What We Offer: • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • A supportive and inclusive work environment., • [Include any additional perks, such as employee discounts, wellness programs, etc.] If you are enthusiastic about creating memorable experiences for guests and thrive in a collaborative environment, we invite you to apply for the Front Desk Agent position at [Hotel Name/Company Name]! Please submit your resume and cover letter to [contact email or application link]. [Equal Opportunity Employer Statement, if applicable]

Job Description Title: Case Manager Supervisor – Asylum Shelter Location: TBD Salary Range: $60,000 - $65,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Asylum Seeker Case Manager Supervisor plays a vital role in supporting the Director of Social Services, primarily focused on the unique needs and challenges faced by asylum seekers. This position involves overseeing day-to-day operations of the Social Services Department, ensuring the provision of comprehensive support and services to asylum seekers under the guidance of the Director of Social Services. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager Supervisor will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a special emphasis on conflict resolution specific to asylum seekers., • Collaborate with the Director of Social Services in approving employee timesheets and time off requests, recognizing the importance of a flexible schedule for our diverse clientele., • Play an active role in shaping departmental goals, objectives, policies, and procedures, offering recommendations for continuous improvement to meet the evolving needs of asylum seekers., • Lead a team of case managers in the development of service/treatment plans, discharge plans, and follow-up care programs tailored to asylum seekers., • Manage the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring they are well-equipped to address the unique challenges faced by asylum seekers., • Establish and implement schedules and work assignments within the social services department to optimize support to asylum seekers., • Provide crisis intervention and emergency services as necessary, recognizing the vulnerability of the population served., • Ensure case managers provide all necessary and culturally sensitive services, including housing, employment, and therapeutic placements, considering the specific needs of asylum seekers., • Oversee the orientation and training of new employees, emphasizing cultural competency and sensitivity in working with asylum seekers., • Maintain comprehensive supervisory case notes, referrals, and related documentation, recognizing the importance of documenting the unique challenges faced by asylum seekers., • Facilitate ongoing communication with all supervisors regarding social services matters and their impact on asylum seekers., • Coordinate services to ensure the shelter operates safely, comfortably, and in full compliance with DHS and OTDA regulations as they relate to asylum seekers., • Generate regular progress reports, emphasizing the progress and challenges faced by asylum seekers., • Collaborate closely with housing specialists and employment services staff to assess asylum seekers' readiness for housing and/or employment., • Organize and facilitate community outreach and related activities tailored to the specific needs of asylum seekers., • Act as a liaison and representative for community interactions as required, fostering positive relationships that support the well-being of asylum seekers. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 1 year of direct social service supervisory experience, recognizing the importance of cultural competence., • Associate degree in human services or related field with a minimum of 2 years of direct social service supervisory experience, with an emphasis on serving diverse populations., • High School Diploma/General Equivalent Diploma with a minimum of 4 years of direct social service supervisory experience, demonstrating expertise in managing complex cases., • Flexibility to work some evenings and occasional weekends as necessary to meet the needs of asylum seekers., • Exceptional demonstrated writing proficiency, particularly in documenting the unique challenges faced by asylum seekers., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development, with a focus on cultural sensitivity., • Proficient in MS Word, Excel, and database management, using these tools to track and report on the progress of asylum seekers., • Familiarity with community resources tailored to the specific needs of asylum seekers., • Knowledgeable in DHS/OTDA social service documentation policies and procedures, ensuring accurate and culturally sensitive documentation., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness in addressing the challenges faced by asylum seekers., • Familiarity with community health services, social service support agencies, and networks that cater to asylum seekers., • Ability to remain composed in crisis situations, recognizing the added stressors experienced by asylum seekers., • Proven supervisory experience with a team-oriented approach, emphasizing cultural competence and sensitivity., • Demonstrated ability to collaborate effectively with diverse groups, including staff and volunteers from various cultural backgrounds., • Proven aptitude for managing multiple tasks efficiently under pressure, particularly in addressing the urgent needs of asylum seekers., • Strong organizational skills, keen attention to detail, and efficient time management, ensuring that asylum seekers receive timely and appropriate support., • Exhibits maturity, integrity, and sound judgment, particularly when making decisions that impact the well-being of asylum seekers., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Staff Gemologist - Secaucus, NJ Position Overview: The Staff Gemologist is responsible for gemstone and estate jewelry review, tracking, and cataloging to maximize efficiency and quality standards critical to Brilliant Earth’s success. Candidates should have a strong entrepreneurial spirit, desire to work in a socially responsible consumer business, and desire to work with gems and estate jewelry. Ideal candidates will thrive in a fast-paced startup environment and exhibit impeccable attention to detail and organizational skills. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $22-28/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Key responsibilities include: • Review and quality assurance inspections of loose diamonds, sapphires and other colored gemstones, and melee to optimize high quality, maintain consistency, and reduce cost., • Track, review, and process gemstone inventory with efficiency and high level of accuracy. Maintain strict organization of gemstone inventory., • Work with sales team to assist with requirements for sourcing special order gemstones and diamonds., • Coordinate orders across different suppliers, and track status of purchase orders to ensure timely arrival and processing., • Graduate Gemologist degree preferred, • Experience in jewelry products required, • Operations and/or administrative experience preferred, • Inventory/supply chain experience in a retail or e-commerce environment preferred, • Highly organized with focus on execution, problem solving, and improving processes, • Exceptional time management skills and accountability, • Ability to think critically and adapt quickly in a flexible environment, • Entrepreneurial spirit/self-starter, • Strong computer skills, • Excellent written and verbal communications At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR xptnhXTqP2

Job DescriptionSalary: $72,000 - $82,000 USD/year Grants Manager Classification: Exempt About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and were just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: The Grants Manager plays a key role in advancing corporate and foundation funding to support Smile Trains global programs. This individual is responsible for identifying, writing, and submitting compelling grant proposals, as well as overseeing the full lifecycle of grants - from prospect research and proposal development to reporting and funder stewardship. Working cross-functionally in a global setting with programs, finance, and leadership teams, this role ensures the timely and strategic development of grant materials and impact reports. The ideal candidate is a skilled communicator and storyteller, detail-oriented project manager, capable of identifying prospects and producing high-quality written content to secure and maintain funder relationships in a global context. This is a full-time, hybrid position based in New York City (in-office 2x per week). Reports To: Senior Director, Institutional Giving Key Responsibilities: • Proactively research and evaluate grant opportunities from foundations and corporations that align with organizational priorities., • Lead the development, writing, and submission of high-quality grant proposals, letters of inquiry, and supporting documents., • Collaborate cross-departmentally with programs, communications, finance, and leadership to gather data, develop budgets, and articulate program goals and outcomes., • Maintain a comprehensive grants calendar to track deadlines, submissions, and reporting requirements., • Prepare and manage timely and accurate grant reports, ensuring compliance with funder guidelines and demonstrating program impact., • Cultivate and steward relationships with funders, including regular communication, updates, and engagement opportunities., • Monitor trends in philanthropy and funding landscapes to inform strategy and identify new opportunities., • Maintain accurate records in the donor database and grants tracking systems. Required Education and Experience: • Bachelors degree in English, Communications, Nonprofit Management, or a related field (masters degree preferred)., • Minimum of 35 years of successful grant writing and management experience, in a nonprofit or mission-driven organization., • Demonstrated success in managing significant grant funding from foundations and corporations., • Exceptional writing, editing, and storytelling skills with the ability to tailor messaging to different audiences., • Strong organizational and project management skills, with the ability to manage multiple priorities and meet tight deadlines., • Proficiency in grant research tools and CRM or grants management systems., • Knowledge of program evaluation, budgeting, and nonprofit funding models., • A proactive, collaborative, and vision-aligned mindset. Preferred Education and Experience: Bachelors degree in English, Communications, Public Administration, Nonprofit Management, or a related field (Masters degree preferred). Additional Eligibility Qualifications: Strong storyteller in the Global Health space. Accountability Expectations: • Ownership of Outcomes: Take full responsibility for ones own performance, ensuring alignment with Smile Trains mission and objectives., • Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities., • Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment., • Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role, • Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: $72,000 - $82,000 Travel: 5-10% This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens. This is a grant-funded position ending March 31, 2027. Specifically, the Project Manager, Technology Strategy will: • Manage programmatic relationships with referral platform and other technology vendors, troubleshooting issues and managing enhancements ensuring underlying network technology solutions facilitate network efficiency and effectiveness., • Coordinate internal review of deliverables for timely submission and organized tracking of project activities., • Work with internal teams and network partners to determine needs within the network, including identification, tracking, and reporting of bugs or challenges in technology systems., • Support and lead change management initiatives to ensure smooth transitions and effective adoption of new WholeYouNYC processes, policies and procedures., • Lead discussions with internal teams and external partners on service eligibility, community resource network use and best practices, troubleshooting network issues as they arise., • Work collaboratively with Quality & Evaluation to manage, analyze, and report on WholeYouNYC data and performance., • Develop and implement network policies and procedures, workflows and guidance documents that enhance network effectiveness., • Evaluate and optimize WholeYouNYC workflows ensuring seamless integration across the network., • Drive communication and information management of technology platform updates among internal staff and with network partners., • Collaborate to refine and optimize the data platform to streamline and enhance the HRSN service invoicing process., • Perform audits, quality assurance (QA), and reconciliation of platform-generated invoices to identify potential data gaps and opportunities for platform improvements., • Support relationships with WholeYouNYC network partners ensuring continued participation in the network, as needed., • Plan and deliver trainings on WholeYouNYC social service offerings and best practices, as needed., • Lead and conduct audits of network activities ensuring adherence to business standards, partner and government requirements, as needed., • Bachelor's degree from four-year college or equivalent., • Prior work experience in project management, reflecting a strong understanding of project management methodologies., • A strong familiarity with and understanding of the public health, social services and healthcare landscape in New York City., • Self-motivated, highly organized with the ability to work autonomously., • Excellent presentation, communication and interpersonal skills., • Proven experience leading cross-functional teams to successful outcomes., • Detail oriented possessing strong analytical and problem-solving abilities., • Proficiency in Microsoft Office Suite tools (e.g., Word, Excel, PowerPoint)., • Experience with data collection, reporting, and analysis., • Excellent team player with the ability to be flexible, work collaboratively and respectfully both internally and externally and engage in consensus-based decision making., • Dedicated to helping improve the lives of disenfranchised and marginalized communities., • Ability to thrive in a work environment that is respectful, goal-oriented, and focused, and yet is dedicated to achieving work-life balance., • Experience working with or within a technology platform preferred., • Master’s degree preferred., • Bilingual in Spanish or multilingual., • Prior experience in project launch, partnership building and network coordination. • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday - Friday 9am-5pm 35 hours per week

Job Description EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit . SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support., • Provide exceptional customer service during every patient encounter (in person or via phone)., • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave., • Answer phones (both external and internal); assure prompt, courteous service at all times., • Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule., • Double check insurance authorizations to ensure completion and build accurate flow sheets., • Check out patients and collect correct payments according to procedures., • Manage patient flow in the office and ensure communication to maximize efficiency and customer service., • Complete daily reconciliations / close day / countdown cash drawer., • Comply with all company policies and procedures, including HIPAA., • Previous medical office experience preferred; previous ophthalmic experience strongly preferred., • Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience, • Favorable result on background check as required by state EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Job Description Job Summary This position will be responsible for providing daily support for IT-related issues and requests, managing IT Helpdesk, troubleshooting and maintenance of POS systems at stores, managing IT-related assets, and assisting IT Manager. Configure hardware and software, set up computers, printers and provide daily support for computer network users, ensuring that users are able to interact with this hardware and software successfully. Principal Accountabilities IT Helpdesk Provide IT support to end users. Respond to IT requests and inquiries in a timely manner. Monitor and ensure proper functioning of IT systems/applications. System Administrator Set up and test the SAP-ECP system; understand and apply SAP methodologies. Responsible for logging all new and existing IT assets into master asset list. Knowledge of DNS, TCP/IP, VPN, FTP. Strong troubleshooting skills for end users. Log all assets as accurate and up to date as possible so data can be provided to HQ when requested. Other Activities: Developing and maintaining working relationships with internal key stakeholders including upper management, department heads and others. Working directly with end users/Serving as a liaison between clients and our company. Report and assist complex planning and implementation of systems that is carried out by the IT Team. Collaborate with HQ offices for major projects and develop reports requested by Headquarter offices. Train New Hires on how to use internal company systems. Support IT Manager with requests and activities. Key Experience and Skills Qualification and Experience Minimum Degree or Diploma in Business Management, Computer Science or Engineering, Information Technology preferred At least 2 years of experience in a IT role 2+ years- experience managing projects and people. Must work in office at least twice per week. Experience in POS is a plus. Experience in SAP, EDI and Network is an advantage, preferred. Experience working with multiple stakeholders. Strong IT operational background Bilingual (Korean-English) is required Skill Sets Analytical and problem solving skill Strong written and oral communication Good interpersonal & communication skills Able to conduct research into application and software issues At least two years of experience in Network/TCP IP/Windows/Mac Personal Attributes Meticulous, analytical and independent Possess a strong sense of urgency, able to prioritize and meet deadlines A confident self-starter with a high level of drive Self-motivated, committed, determined, diligent and trustworthy nature Results oriented, resourceful, resilient, meticulous, has initiative, and willing to be hands-on when required Willing to work beyond contractual work hours when required Good listener and be a dedicated team player, willing to help others

Job Description At Kyra, we’re leading the future of creator marketing—where data, creativity, technology and AI converge to empower creators and drive business impact for the world’s most ambitious brands. Kyra is a full-service, AI-powered, global influencer marketing agency, helping global enterprise brands like H&M, L’Oreal and Amazon connect authentically with audiences through culturally resonant content. With $15M in Series A funding, our flagship proprietary tech platform, Kyra Platform, facilitates our team to deliver this at scale, driving strategic impact with guaranteed performance. As a Senior Account Manager at Kyra, you’re a trusted client partner, operational driver, and creative problem-solver. You’ll manage and grow a portfolio of enterprise accounts, ensuring excellence across every touchpoint. Reporting into the Head of Client Solutions, you’ll be responsible for retaining and growing Kyra’s clients, through the seamless delivery of high-performing creator activations, fostering strong client relationships and identifying solutions that drive impact. This role is ideal for a highly motivated self-starter who thrives in fast-paced environments, thinks two steps ahead, and knows how to turn strategy into action. What You’ll Be Doing 💡 Strategic Relationship Leadership * Act as a Day-to-Day Lead for multiple brand clients, building trust and driving long-term value. * Be the Voice of the Client Internally: Translate client needs into action plans and rally cross-functional teams to deliver impact. * Bring Foresight and Focus: Identify opportunities to expand our accounts through new geographies, product lines, or creative solutions. 🎯 Solution Crafting & Communication * Lead with Strategy: Turn insights, campaign results, and client feedback into meaningful recommendations that align with brand goals. * Communicate with Precision: Deliver executive-ready updates, decks, and reports that are clear, compelling, and actionable. * Own Reporting: Partner with our Strategy and Product team to present performance insights vs KPIs that don’t just summarize the past—but inform what’s next. 🔍 End-to-End Execution Oversight * Drive Accountability: Own timelines, deliverables, and the final product—ensuring everything is on-brand, on-time, and on-budget. * Champion Excellence: Push internal teams to go beyond the brief and consistently deliver industry-leading work. * Problem-Solve with Agility: Anticipate roadblocks and drive quick, thoughtful solutions that keep momentum strong. 📈 Growth & Retention Strategy * Directly Impact Client Retention (Net Revenue Retention): You’ll be responsible for retaining and growing your account(s) quarter-over-quarter by identifying and activating upsell opportunities, building trust, and retaining client investment. * Understand What Moves the Needle: Align campaign strategy to key client objectives and stakeholder success metrics, so performance directly supports retention and growth. * Deliver Long-Term Value: You don’t just hit goals, you build relationships that deepen over time. 📊 Project & People Management * Run High-Impact Campaigns: Own large-scale programs from kickoff to wrap, ensuring seamless internal collaboration and flawless delivery. * Lead with Data: Forecast outcomes, track performance, and use insights to inform both immediate actions and longer-term strategy. What You Bring 🔑 Advanced Client Solutions Expertise * 3–5 years of experience executing influencer marketing activations or client-facing account management in the creator or social media space * Expertise in creator ecosystems, platform dynamics (especially TikTok and Instagram), and content performance metrics 📈 Strategic Growth Mindset * Proven success managing and growing accounts, especially through expansion opportunities that directly impact revenue retention * Strong commercial acumen with a clear understanding of how to influence Quarterly Net Revenue Retention (NRR) through both strategic execution and relationship building ✍️ Communication & Relationship Mastery * Ability to craft and deliver high-impact messages across formats and audiences, from day-to-day client contacts to senior stakeholders * A natural rapport-builder who knows how to guide, align, and advocate ⚙️ Operational Strength * Deep understanding of scopes, deliverables, and timelines, with a relentless eye for detail and follow-through * Clear sense of ownership, always holding yourself and others accountable to the highest standard What Makes You Stand Out * Experience executing creator activations end-to-end * Tech/AI-native or tech/AI-curious * 📊 Confident working with data and supporting performance storytelling * 👥 A collaborative and proactive team player who uplifts others and drives team success * 🚀 Resilience and adaptability in fast-paced, remote-first environments 💟 Support If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy. Compensation Range: $100K - $110K

Job DescriptionDescription: ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE ETRO is looking for an experienced Accounts Receivable Manager to lead and oversee all AR functions, with a primary focus on Wholesale while also managing Retail receivables. This role will be responsible for timely and accurate sales reconciliation, processing incoming payments, handling chargebacks, managing customer accounts, and building strong client relationships. A key objective will be to optimize cash flow through effective management of outstanding invoices and close monitoring of customer accounts. The ideal candidate should bring strong leadership skills, excellent analytical abilities, and a proven record of improving AR processes in a dynamic, fast-paced environment. RESPONSIBILITIES Accounts Receivable/Credit Management • Perform weekly and monthly sales reconciliations for both Wholesale and Retail departments, • Reconcile department store trial balances on a weekly basis, • Send invoices and statements to specialty stores and non-EDI clients weekly, • Manage the reconciliation of EDI invoicing with the logistic team, • Verify new clients' credit status using Experian credit reports, • Address and resolve discrepancies, disputes, and customer inquiries, • Prepare and maintain weekly cash flow reports, ensuring accuracy in projected and actual collections, • Monitor daily cash balances, providing insights on cash flow trends to assist in financial decision-making, • Daily bank upload of all bank accounts to our accounting system and daily cash position to upper management, • Daily retail sales report to stores and upper management, • Forecast on a monthly and weekly basis of account receivable, • Track overdue invoices and ensure timely collections to prevent cash flow disruptions, • Ensure timely and accurate billing to customers to maintain a consistent flow of receivables, • Monitor, document, and dispute all chargeback activities related to PO violations promptly, collaborating with clients to resolve issues proactively, • Review and record customer allowances in coordination with the Wholesale department, • Conduct monthly wholesale accruals, ensuring accurate accounting of all outstanding balances, allowances, and receivables in financial statements, • Ensure compliance with internal controls, company policies, and financial regulations, managing the AR function effectively, • Support audits related to accounts receivable and provide relevant documentation and analysis during financial audits, • Develop and enforce standardized operating procedures (SOPs) for AR processes across the organization to ensure consistency and reduce variability in cash flow management, • Identify opportunities to streamline AR processes, improve efficiency, and reduce errors through automation or best practices, • Bachelor's degree in related field and/or equivalent experience, • Proficiency in SAP is required, • Highly skilled in Excel, • Solid understanding of general accounting principles, credit risk management, and collection strategies, • Experience working collaboratively with department stores, • Capable of working independently as well as in a team setting, • Strong interpersonal skills are essential, • Excellent organizational skills, attention to detail, and a commitment to resolving outstanding issues, • Exceptional communication skills, with the ability to present effectively at all levels of the organization This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact .

Job Description Onsite Epic Billing Analyst to work in Hicksville, NY onsite. An Epic Billing Analyst is a healthcare IT professional specializing in the Epic electronic health record (EHR) system, focusing specifically on billing and revenue cycle functions. Must be Epic certified with experience with revenue cycle processes, clinical workflows, data analysis and training. Key responsibilities • System Configuration and Optimization: Configure and maintain Epic's Resolute Professional Billing or Hospital Billing module to manage charges, benefit engines, claims, and payment processors., • Workflow Analysis and Improvement: Analyze workflows, data collection, and report details to identify areas for improvement and implement application solutions., • Support and Troubleshooting: Act as a primary support contact for end-users, resolving application issues and providing technical assistance., • Implementation and Upgrades: Lead or participate in the implementation of new systems or features, support system upgrades, and ensure compliance with industry standards (e.g., ICD-10)., • Collaboration and Communication: Liaise between the IT department, billing office, finance, and other stakeholders to tailor systems to meet organizational needs., • Testing and Documentation: Design, build, test, and document system changes and workflows., • Reporting and Data Analysis: Develop and generate reports to extract and analyze healthcare data., • Training: Collaborate with trainers on application changes and new features to develop training materials and strategies., • Technical Expertise: Deep knowledge of Epic's Resolute Professional Billing or Hospital Billing modules, including charge router, work queue configuration, collection agency workflows, statement processing, and claims processing operations., • Analytical and Problem-Solving Skills: Ability to analyze complex issues, troubleshoot problems, identify root causes, and develop effective solutions., • Communication Skills: Excellent verbal and written communication skills to interact professionally with diverse stakeholders, including IT teams, clinicians, billing staff, and vendors., • Project Management Skills: Ability to lead meetings, prioritize tasks, resolve conflicts, maintain issue lists, and manage project plans., • Attention to Detail: Meticulous approach to documentation, system configuration, and data integrity., • Education: Bachelor's degree in Information Technology, Information Systems, Healthcare Informatics, or a related field is typically required. An Associate's degree with equivalent work experience may also be considered., • Experience: Minimum of 2-3 years of experience in supporting healthcare information systems, particularly in a hospital billing environment, is required. Experience with Epic or similar healthcare applications is beneficial., • Certification: Epic certification in relevant modules, such as Resolute Hospital Billing (HB) or Professional Billing (PB). Obtaining certification within a certain timeframe (e.g., six months of employment) may also be a requirement., • An Epic Billing Analyst position can be an entry point into various healthcare IT careers., • Experienced analysts can advance to roles like Epic Project Manager, Clinical Informatics Specialist, or even Chief Information Officer (CIO) positions.

Job Description Vehicle Support Engineer – Northeast USA INEOS Automotive – Built For More Story so far Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world-class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary. If this sounds like you, let’s talk. This role will work extremely closely with our repairing workshops & technicians to review repairs, offer direct assistance (electronic & physical) conduct Training needs analysis, compile technical reports, coach, educate and develop both internal teams & the network and its staff, and in an ambassador capacity, contribute to growing the capability & standing of the department within the wider Ineos Automotive business. Duties of the Vehicle Support Engineer: • This role will ensure that the Customer remains at the centre of all the aspects required., • Work closely with the Technical Services Manager to develop and implement processes and structures across inter divisional & wider Ineos Automotive teams., • Monitor all incoming customer related reports, whether direct from the Customer services division, field quality reports, internal warranty and quality systems & or direct assistance requests from the network & customers and action if appropriate to enhance customer experience, • The right candidate will come from an automotive aftersales background, have strong diagnostic and analysis skills and be able to work to a very wide scope of expectations and wear many different hats, • Recognised technical qualification, • Able to use, understand and develop technical & aftersales tools, diagnostic equipment & strategies for best practise., • Ability to work in both office and field-based teams with a customer focused repair & service excellence approach. If your application is successful one of the team will be in touch to arrange an initial conversation!