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Job Description Responsibilities Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. Essential Duties and Responsibilities in both Languages • Displays excellent communication skills and telephone etiquette., • Answers incoming calls in a courteous and professional manner—identifies self and company., • Follows workflow and protocol to ensure HIPAA compliance., • Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable, • Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health., • Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol., • Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol., • Shows care and compassion for all callers., • Maintains good rapport with referring physicians, secretaries and clinical site staff., • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry., • Updates account information at the point of scheduling., • Communicates and interacts with all departments effectively and professionally., • Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations., • Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats., • Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement., • Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively., • As a bi-lingual scheduler, effectively communicate with patients in preferred language, ensuring the accurate conveyance of medical information and terminology. Minimum Qualifications, Education and Experience • Must be able to type fluently in English while speaking with callers in either language., • Must be fluent in both Mandarin & Cantonese, • Knowledge of medical terminology in both languages., • Knowledge of medical insurance plans., • Ability to schedule patients rapidly and accurately., • General knowledge of computers and Microsoft Office software., • Provides clear written and verbal communication in both languages., • Detail-oriented., • Ability to multi-task and be organized. Pay Rate: $19.00 per hour

Job Description Responsibilities Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. Essential Duties and Responsibilities in both Languages • Displays excellent communication skills and telephone etiquette., • Answers incoming calls in a courteous and professional manner—identifies self and company., • Follows workflow and protocol to ensure HIPAA compliance., • Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable, • Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health., • Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol., • Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol., • Shows care and compassion for all callers., • Maintains good rapport with referring physicians, secretaries and clinical site staff., • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry., • Updates account information at the point of scheduling., • Communicates and interacts with all departments effectively and professionally., • Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations., • Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats., • Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement., • Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively., • As a bi-lingual scheduler, effectively communicate with patients in preferred language, ensuring the accurate conveyance of medical information and terminology. Minimum Qualifications, Education and Experience • Must be able to type fluently in English while speaking with callers in either language., • Must reside in the state of NJ and reside within 50 miles of our Bloomfield NJ training office., • Knowledge of medical terminology in both languages., • Knowledge of medical insurance plans., • Ability to schedule patients rapidly and accurately., • General knowledge of computers and Microsoft Office software., • Provides clear written and verbal communication in both languages., • Detail-oriented., • Ability to multi-task and be organized. Pay Rate: $19.00 per hour

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. The Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service-related requests, communicates preparations, handles call backs, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent. You Will: • Displays excellent communication skills and telephone etiquette., • Places outgoing calls to schedule patient exams when receiving scripts and electronic orders., • Answers incoming and places outgoing calls in a courteous and professional manner—identifies self and company., • Places calls to referring physicians for patients expressing difficulty with scheduling., • Maintains self-control when dealing with difficult patients and or situations., • Shows care and compassion for all callers., • Maintains good rapport with referring physicians, secretaries and clinical site staff., • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry., • Updates account information at the point of scheduling., • Properly schedules all procedures. You Are: • Knowledge of medical insurance plans., • Ability to pre-register and schedule patients rapidly and accurately., • General knowledge of computers and Microsoft Office software., • Provides clear written and verbal communication To Ensure Success In This Role, You Must Have: • Proficiency in using a personal computer and Microsoft Office., • Effective organizational skills and attention to detail., • Demonstrate a high-level of integrity, confidentiality and business ethics #ncec Pay rate: $19.00 per hour

Job Description Job Title: Bilingual Access Specialist (Scheduler) Location: Mountainside, NJ Summary: The Access Specialist/Scheduler serves as the primary coordination hub for all Outpatient (OP) and Intensive In-Community (IIC) referrals and appointments, ensuring timely access to care and efficient clinic operations. The Access Specialist is the first point of contact for referrals, completes client registration, maintains accurate medical records, secures OP appointments or IIC clinicians, and manages the waitlist, no-shows, and cancellations to optimize scheduling and continuity of care. The Scheduler coordinates and manages client appointments, schedules, and daily clinic flow, ensuring efficient use of staff time, prompt client communication, and accurate documentation in the electronic health record (EHR). Essential Duties and Responsibilities: • Responds to all incoming calls, emails, faxes, and online referrals within established timeframes., • Conduct telephonic intakes and enter/update client data in the EHR., • Verify insurance coverage, offer sliding scale obtain payment information, and process authorizations (including 3560s and prior authorizations); Follow up on initial 3560 authorizations (request, documents, etc.)., • Obtain and securely document credit card information for commercial insurance and self-pay clients, and follow up promptly with clients when stored payment methods expire or are declined to prevent interruption of services., • Manages client portal access by providing instructions and password support, ensures all treatment consent forms are completed prior to first appointment., • Schedule, confirm, and reschedule intakes and psychiatric evaluations., • Manage the company waitlist after Intake, including monitoring schedules for cancellations, discharges, openings to reschedule, and filling open spots., • Tracks appointment attendance on a daily basis, follows up with clients who miss sessions, reschedules no-show/cancelled appointments per policy, ensures medication management clients have a follow-up appointment scheduled to support continuity of care and reminds clients of no-show and attendance policy., • Check psychiatric/clinical schedules for following day appointments; follow the process to notify team if cancellations have occurred and actively filling open appointment slots., • Ensure medication consents are signed, and medication fact sheets are provided to the client., • Oversees adherence to no-show/cancellation procedures for the psychiatric team and completes related administrative discharge/closure documentation, as required., • Prepares and tracks Individualized Service Plans (ISPs) for APN review and signature., • Follow up with labs, orders, requests for reports and/or letters., • Obtain Prior Authorizations and address prescription issues as they arise., • Serves as a liaison between clients and the APN by managing calls and emails, providing referrals at the APN’s direction, and ensuring timely and professional communication., • Assigns, tracks, and monitors open referrals and inquiries for the Intensive In-Community (IIC) program, including daily review of CYBER for reauthorizations and BPS requests and entry of updates into HALO in accordance with established processes., • Performs other related administrative duties as assigned to support efficient program operations. Qualifications: This position prefers a Bachelor's degree in a Human Services field such as Psychology, Social Work or a related field OR 2-3 years of health care customer service-related experience in a Call Center or other similar customer service environment. Experience working with an EMR system is a plus. Spanish fluency required. Proficient use of Word, Excel, and PowerPoint programs a plus. Working knowledge of basic computer functions i.e., typing, email, etc. Excellent interpersonal skills in working with individuals and groups (e.g., listening, and following directives). Physical Requirements: Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is necessary for normal conversations to receive ordinary information and to prepare or inspect documents. No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines.

RWJBarnabas Health, in partnership with Montgomery Medical Associates, is seeking an Physician Assistant to join a collaborative practice serving Somerset County, NJ.They will deliver high-quality primary care services in a small, community-based family practice with additional coverage at a nearby

Now hiring Certified Nursing Assistants (CNA).Join a fantastic company and facility.Experience a great environment led by an engaged management team!.Full time, Part time, Per Diem.Job Description for Certified Nursing Assistants (CNAs):.A Certified Nursing Assistant's (CNA) main role is to:.Provide

Now hiring Certified Nursing Assistants (CNA).Join a fantastic company and facility.Experience a great environment led by an engaged management team!.Part Time, PD and Full Time shifts available.Job Description for Certified Nursing Assistants (CNAs):.A Certified Nursing Assistant's (CNA) main role

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Lantern Hill by Erickson Senior Living.Join our team as a Medical Assistant for our onsite Medical Center.The Medical Assistant will provide clinical support to medical and specialty providers.You will perform clinical duties as directed or assigned by clinical leadership or practice management.A cu

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Atrium is seeking on behalf of our client an.The Office Assistant will provide essential administrative and clerical support to ensure smooth daily operations within the office.This role involves managing front desk responsibilities, coordinating office activities, and assisting with meetings and ev

Pediatric Emergency Medicine Advanced Practice Clinician in Edison, NJ.TeamHealth has an excellent opportunity for you in the pediatric emergency department at JFK Medical Center in Edison, NJ.News and World Report has ranked Hackensack University Medical Center the number one adult and children's h

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A well-known and growing Personal Injury Law Firm in New Jersey is actively seeking an experienced full-time Bi-lingual Receptionist.Answer and manage a high-volume, 10-line phone system promptly.Route calls to appropriate staff members with accuracy.Greet visitors in a professional manner and maint

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The client is seeking an Assistant Vice President (AVP) for Perioperative Support Services.This critical role will be based in a medical center located in Newark, NJ.The facility is equipped with 407 beds and 13 operating rooms, emphasizing the significant scope and responsibility of managing suppor

This is a 4-5 month - 40 hour work week position.Can be a contract to hire for the right person.Provide exceptional customer service in a timely fashion.Respond to customer inquiries via telephone and internal portal, including but not limited to emails, dispute/service request.Respond to customer i

Manage calendars and schedule appointments, meetings, and conferences using internal scheduling systems.

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