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Job Description A program senior leadership role responsible for the Admissions Department’s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure • Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed, • Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth, • Responsible for program’s successful rollout and sustainability of national, divisional, and regional initiatives within their program, • Lead by example through field coaching, account development, and community activities, • Ensure Admissions Department has active and an actionable strategic plan documented in the system, • Develop a customer-service oriented Admissions Department by identifying and responding to the customer’s needs and wants by recognizing the customer is the center of VITAS business, • Review and provide guidance on program-related customer complaints., • Admissions-focused process improvement project management for the program, • Admissions Performance KPI (Can change based on national direction):, • Length of Intake/Same Day Admit, • Speed to Referral/Appointment, • Training Completion/Competency, • Program Scheduler Performance/Quality, • Program oversight and ensured adherence to standards and performance in the areas of:, • Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external), • Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation, • Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring, • Compliance with AM required duties as here and within training materials, • Audits: Daily, weekly, monthly, quarterly and annual, • Monthly program, region, division and national meetings, • 5+ years nursing preferred, • 3+ years in a leadership/management role preferred, • Hospice admissions experience preferred, • Ability to work on various assignments simultaneously, • Knowledge of industry policies and practices, • Ability to motivate and develop others, • Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions, • Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.), • Demonstrates experiences of developing strategies and solutions to improve Admissions performance, • Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION • Requires completion of accredited Nurse Practitioner program., • Competitive compensation, • Health, dental, vision, life and disability insurance, • Pre-tax healthcare and dependent care flexible spending accounts, • Life insurance, • 401(k) plan with numerous investment options and generous company match, • Cancer and/or critical illness benefit, • Tuition Reimbursement, • Paid Time Off, • Employee Assistance Program, • Legal Insurance, • Roadside Assistance

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Operator/Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Displays excellent communication skills and telephone etiquette, • Answers incoming calls in a courteous and professional manner; follows scheduling protocols., • Places calls to referring physicians for patients expressing difficulty with scheduling., • Identifies and assists patients with special needs and shows care and compassion., • Maintains good rapport with referring physicians, secretaries and clinical site staff., • Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary., • Collects copayments and deductibles based on either pre-designated amounts or finds out while patient is on premises., • Enters accurate information in all necessary EMR systems for appointment scheduling, rescheduling, cancelation and status updates., • Updates account information at the point of scheduling., • Communicates and interacts with all departments effectively and professionally., • Pre-registers, submits reports and documents, inputs clinical data as needed for appointment, and requests films as needed., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask, • Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education), • Basic computer skills, • Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills., • Ability to foster teamwork, inter-personal awareness, and initiative., • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Location: Centrelake- Anaheim Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes. Job Summary The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Our ideal teammate: • Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally., • Will work under general guidance with some expectation of autonomy., • Has excellent verbal and written communication skills and strong attention to detail., • Has the ability to prioritize tasks and to delegate them when appropriate., • Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests., • Provides the first available appointment by matching patient preferences with specific scheduling guidelines., • Collects and coordinates accurate basic registration, demographic, and insurance information., • Processes multi-channel messages related to patient and physician requests., • Functions as a team member to organize and prioritize responsibilities to complete daily work assignments., • High School degree or equivalent, • Minimum of 1 year of prior medical scheduling experience preferred., • PTO for full-time employees, • 6 Observed Holidays, • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees, • 401(k) Retirement plan, • Employee Assistance Program