Appointment scheduler jobs in San Diego, CaliforniaCreate job alerts

Job DescriptionSalary: 18-22 Job Title: Front Office Scheduler Location: California Pain Consultants Reports To: Front Office Manager/Clinic Supervisor Job Type: Full-time/Part-time Hours: Monday-Friday Job Summary: We are seeking an organized and detail-oriented Front Office Scheduler to join our dynamic team at California Pain Consultants This position plays a critical role in ensuring the efficient scheduling of patient appointments, managing the front office, and providing excellent customer service. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for helping patients feel welcome and supported. Key Responsibilities: • Schedule Appointments: Efficiently manage and schedule patient appointments via phone, email, and electronic scheduling systems. Ensure that all appointments are scheduled accurately, with appropriate time slots based on provider availability., • Manage Patient Records: Collect and verify patient information, including insurance details and personal information. Ensure patient records are accurately updated and maintained in the clinics electronic health record (EHR) system., • Coordinate with Medical Providers: Work closely with physicians, nurses, and other healthcare staff to ensure that appointments are booked based on the clinics daily needs and the availability of the care providers., • Answer and Screen Calls: Answer incoming calls promptly and courteously, addressing patient inquiries and directing calls to the appropriate department. Schedule follow-up appointments when needed., • Confirm Appointments: Confirm patient appointments ahead of time, reschedule missed appointments, and follow up on cancellations or no-shows., • Check-in/Check-out Procedures: Greet patients when they arrive, ensuring proper check-in procedures are followed. Collect co-pays and process payments as needed. Assist patients with any questions or concerns they may have regarding their visit., • Maintain Clean and Organized Front Office: Ensure that the front office area is clean, organized, and conducive to a professional and welcoming environment for patients and visitors., • Assist with Billing and Insurance Verification: Assist patients with insurance verification, billing inquiries, and provide guidance on payment options when required., • High school diploma or equivalent required; additional education or certification in healthcare administration is a plus., • Previous experience in a medical office or healthcare setting preferred., • Proficiency in using electronic health record (EHR) systems, appointment scheduling software, and basic office equipment (e.g., phone, fax, computer)., • Strong organizational skills with the ability to manage multiple tasks simultaneously., • Excellent communication and interpersonal skills, with the ability to work effectively with patients, medical staff, and team members., • Detail-oriented with the ability to maintain accuracy in scheduling and patient information., • Ability to sit for long periods, occasionally bend or lift objects, and perform light office work., • Competitive salary based on experience., • Health, dental, and vision benefits., • Paid time off and holiday leave., • Opportunities for career growth and professional development.

Job Description Job Title: Specialty Scheduler Reports to: Supervisor Status: Full-Time Location: National City, 1428 Highland Avenue, San Diego, CA 91950 Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) serving the San Diego County community. Founded in 1973 by Filipino health professionals, we have evolved into a diverse community health center with services in National City, Mira Mesa, City Heights, and Rancho Peñasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. Job Purpose The Specialty Scheduler is responsible for coordinating and scheduling all specialty appointments for our clinics. This role involves managing patient appointments, ensuring efficient utilization of clinic resources, and providing exceptional customer service to patients. Essential Duties and Responsibilities • Schedule, reschedule, and cancel specialty patient appointments as required, ensuring optimal use of clinic resources., • Coordinate with specialty providers to arrange appointment times, ensuring alignment with provider availability and patient needs., • Confirm patient appointments and provide necessary instructions to ensure patients are prepared for examinations and procedures., • Manage referrals and follow-up appointments, ensuring timely communication with patients and providers., • Answer incoming calls promptly, courteously, and professionally, addressing patient inquiries and routing calls as necessary., • Obtain and enter accurate demographic information into the electronic health record system, including address, telephone number, and insurance details., • Maintain accurate and confidential patient records in compliance with HIPAA regulations., • Maintain professional working relationships with all levels of staff, clients, and the public. Knowledge, Skills, and Abilities • High level of organizational skills with the ability to manage multiple priorities., • Effective verbal and written communication skills with staff, medical providers, and patients., • Ability to work under stress and handle critical or unusual situations with composure., • Proficiency in electronic health records software and basic Microsoft Office applications., • High School Diploma or GED., • Medical terminology knowledge preferred., • Current BLS Certification., • Ability to move throughout the clinic and community., • Repetitive hand movement, use and view of PC, and use of office equipment., • Ability to sit or stand for long periods, reach, bend, climb, stoop, and lift up to 25 lbs. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.