Senior Billing / Collections / Accounts Receivable Specialist
17 days ago
Newark
Job Description Position Overview We are seeking a Senior Billing / Collections / Accounts Receivable Specialist with 10+ years of hands-on experience in billing, collections, and accounts receivable. The ideal candidate will have expert-level proficiency in Sage accounting software and a strong background in construction/service industry billing, including AIA, progress billing, and retainage. This role is critical to ensuring accurate billing, effective collections, and the maintenance of strong cash flow. Key Responsibilities · Oversee the full-cycle billing, collections, and AR process. · Prepare and submit all invoices (AIA, progress, service, and change orders) using Sage. · Manage collections through professional follow-up calls, emails, and correspondence. · Reconcile customer accounts, apply payments, and resolve discrepancies. · Monitor AR aging and escalate delinquent accounts when necessary. · Provide weekly and monthly reports on receivables, collections, and cash flow. · Collaborate with project managers and service teams to resolve billing issues. · Ensure compliance with contracts, lien/bond requirements, and company policies. Tasks / Duties Billing · Generate accurate AIA and progress billings with retainage tracking. · Prepare service invoices and time & material billings. · Verify contracts, change orders, and supporting documentation before invoicing. · Submit invoices via customer portals, email, or hard copy as required. · Track retainage and ensure timely release and collection. Collections · Review AR aging weekly to identify and act on delinquent accounts. · Contact customers regarding outstanding balances and negotiate payment plans. · Document all collection activity within Sage. · Escalate high-risk accounts for lien/bond or legal action. · Reduce Days Sales Outstanding (DSO) through consistent collection strategies. Accounts Receivable · Apply customer payments (checks, ACH, wires, credit cards) accurately in Sage. · Investigate and resolve short payments or misapplied cash. · Maintain detailed AR records and ensure reconciliation with the general ledger. · Support month-end closing and provide AR documentation for audits. Skills & Qualifications · Minimum 10 years of experience in billing, collections, and accounts receivable. · Expert-level knowledge of Sage accounting software (required). · Strong knowledge of construction billing, AIA processes, progress billing, and retainage. · Excellent communication, negotiation, and problem-solving skills. · High level of organization, accuracy, and attention to detail. · Ability to work independently with minimal supervision. · High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.