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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    hace 10 horas
    $75000 anual
    Jornada completa
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Senior Packaging Designer
    Senior Packaging Designer
    hace 9 días
    $70000–$90000 anual
    Jornada completa
    Canarsie, Brooklyn

    Role Description This is a full-time role for a Senior Packaging Designer specializing in Production & Systems. Based in Brooklyn, NY, this designer will be responsible for the execution and rollout of packaging across our 1,500+ SKU lineup. While this role requires a strong design eye, the primary focus is on technical precision and scalability. You will take approved brand concepts and adapt them across complex product families, ensuring that every file sent to print is technically flawless. Daily tasks include: SKU Rollout & Adaptation: Building a design system and adapting it across multiple variations (flavors, sizes, pouches, boxes) without losing brand consistency. Attention to Detail: Ensuring fonts are outlined, colors are set to correct CMYK/Spot profiles, and bleeds/dielines are accurate before hitting the manufacturer. Typography & Hierarchy: Managing dense information (nutrition facts, legal copy, ingredients) while maintaining aesthetic balance and legibility. Materiality & Finishes: Collaborating on the selection and application of print finishes to ensure the physical product feels as premium as it looks. Brand System Conceptualization & Implementation: Assisting the Creative Director in developing brand systems while ensuring the visual identity remains cohesive as it stretches across new product categories and form factors. Qualifications 3+ years of experience in Packaging Design with a portfolio showing realized, printed work (not just digital mockups). Advanced Speed & Proficiency in Adobe Illustrator. Strong knowledge of print production processes. Extreme attention to detail (ability to spot typos, kerning errors, and misalignments). Experience managing complex product families or high-volume SKU libraries. Strong communication skills needed to coordinate with other employees and internal creative teams. Degree or certification in Graphic Design, Visual Arts, or a related field preferred. Salary Range $70,000 - $90,000 Company Description Since its establishment in 2010, Sparkles Gift & Party Shop has evolved from a local provider of superior home goods and kitchenware into a globally recognized leader in e-commerce. By 2011, Sparkles expanded online, offering quality products at competitive prices worldwide, and achieved recognition as a Top 50 Amazon Seller by 2015. In addition to distributing top-quality brands, Sparkles has developed its own innovative brands, Stock Your Home and Modern Innovations, embodying the mission to provide better products at better prices. The company fosters a collaborative, inclusive, and supportive culture, offering its diverse team opportunities for professional growth. Joining Sparkles means becoming part of a dedicated team making meaningful contributions in a dynamic e-commerce environment.

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