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  • SouthEnd psychiatry
    Customer Support Agent
    Customer Support Agent
    hace 1 mes
    $26–$28 por hora
    Jornada completa
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

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  • Columbia University Medical Center
    Associate Research Scientist
    Associate Research Scientist
    hace 1 mes
    $123206 anual
    Jornada completa
    Manhattan, New York

    Columbia University, Department of Medicine, invite applications for the position of Associate Research Scientist. The successful candidate will assist Drs. Luchsinger and Teresi in a research program related to diagnosis, risk factors, treatment, and caregiving in Alzheimer’s disease and Alzheimer’s disease related dementias. Minimum Degree Required: MD and/or PhD in bioinformatics is required. Minimum Qualifications: Skills and experience related to artificial intelligence, machine learning, and data science. Experience with independent research program in the fields of study of the research program preferred. Equal Employment Opportunity Statement Columbia University is an Equal Opportunity Employer / Disability / Veteran Pay Transparency Disclosure The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

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