YARD OPERATIONS & ASSISTANT STORE MANAGER
17 days ago
Sacramento
Job DescriptionDescription: OBJECTIVE The Yard Operations & Assistant Store Manager (ASM) supports the Store Manager in overseeing the day-to-day operations of the retail store and lumberyard, with a strong emphasis on yard leadership, safety, inventory control, and customer service. This role ensures a safe, efficient, and customer-focused environment by leading yard personnel, supporting sales operations, and maintaining company standards across service, safety, and operational execution. The position serves as a hands-on leader and acts as Store Manager in their absence. ESSENTIAL DUTIES & RESPONSIBILITIES Leadership & Supervision • Assist the Store Manager in leading and developing all store and yard associates., • Lead, direct, and coach yard employees to ensure smooth yard operations, • Monitor teamwork and performance; delegate tasks and ensure accountability, • Provide coaching, training, and performance input to ensure team success, • Maintain staffing coverage and assist with scheduling to support business needs, • Deliver exceptional customer service to contractors, walk-in customers, and B2B clients., • Assist in resolving escalated customer issues related to orders, returns, or product quality., • Communicate clearly with dispatch, sales teams, and store management, • Support sales teams by ensuring timely communication regarding special orders, product arrivals, and service issues, • Oversee the proper pulling, bunking, and staging of orders for deliveries and will-calls, • Supervise unloading of delivery trucks and ensure safe material storage, • Conduct quality inspections on incoming and outgoing merchandise, • Coordinate with the Purchasing Agent to maintain accurate inventory levels, • Participate in or lead cycle counts and physical inventory processes, • Oversee receiving, stocking, staging, and fulfillment of customer and delivery orders, • Enforce safety standards in compliance with OSHA, DOT, EPA, and local regulations, • Operate and supervise the use of forklifts (rough terrain, Combilift, etc.), power tools, and saws, • Conduct and oversee daily forklift and equipment inspections, • Support Store Manager in monitoring labor hours, expense control, and shrinkage, • Assist with tracking store performance metrics and preparing reports., • Recommend process improvements to enhance yard efficiency and safety, • Contribute to process improvement initiatives that enhance customer and associate experiences, • Strong leadership and team-building skills, • Excellent communication and conflict resolution abilities, • Ability to read and interpret invoices, tickets, and inventory reports, • Solid organizational and time management skills, • Knowledge of lumber, building materials, and construction supplies preferred, • Computer literacy and ability to use inventory and POS systems, • High school diploma or GED required; Associate or Bachelor’s degree preferred, • 3-5 years of experience in retail, building materials, or construction-related role, • 3+ years of supervisory or lead experience required, • Able to lift and carry up to 50 lbs, • Frequent walking, standing, stooping, bending, and climbing, • Work performed both indoors and outdoors in varying weather conditions, • Must be able to work a flexible schedule, including weekends and overtime as needed Available to all Full-Time employees. • Paid Time Off (Vacation Pay), • Paid Sick Leave (Sick Pay), • 6 Paid Holiday Days, • 401(K) with employer contribution $75K - $90K DOE Berco Redwood/Berry Lumber, Inc. is an equal employment opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law. Requirements: