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Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17
Job Title: Front Desk Sales Staff Location: Glory Martial Arts - Brooklyn & Staten Island, NY Job Description: Glory Martial Arts is seeking a friendly, organized, and driven individual to join our team as Front Desk Sales Staff. This role is perfect for someone who loves interacting with people, values a supportive community, and is passionate about helping others achieve their goals. As the first point of contact, you will play a key role in welcoming potential and current members, while assisting with membership sales and daily operations. Responsibilities: • Greet and warmly welcome members, parents, and guests to our school, ensuring a professional and inviting atmosphere. • Answer inquiries about our programs, assist with sign-ups, and guide new members through their journey. • Handle membership payments and provide support for billing inquiries. • Proactively promote our programs and special events, with a focus on helping individuals and families find the right fit for their needs. • Keep the front desk area organized and maintain a high standard of cleanliness. • Answer phone calls and emails, providing clear and helpful communication. • Assist with scheduling classes and private lessons, working closely with instructors and staff. • Support daily operations with administrative tasks, contributing to a smooth-running school. Qualifications: • Previous experience in customer service or sales is a plus, but not required. • Friendly, approachable, and able to connect well with people of all ages. • Strong multitasking and organizational skills. • A positive attitude, with a desire to help others. • Basic computer skills (familiarity with scheduling software is a bonus). • An interest in fitness or martial arts is welcome, but not necessary. Benefits: • Competitive hourly wage with potential commission on sales. • Flexible hours, perfect for someone balancing work and other commitments. • Be part of a supportive, empowering team environment.