Bilingual customer service jobs in North Bergen, New Jersey - Page 8Create job alerts

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options, • Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... • Starting hourly pay $18 - $22 per hour, • Bonus and Commissions, • Paid time off (personal/vacation and holidays), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements: • Bilingual (Spanish/English) required, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. Disclosure This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.

Job Description JOB DESCRIPTION JOB TITLE: Life Skills Worker FLSA: Non-Exempt DEPARTMENT: Supportive Housing REPORTS TO: Program Director LOCATION: Bronx, NY SALARY: $40000.00- $45000.00 Annual SUMMARY: The primary purpose of this position is to support clients in developing physical, social, emotional, and daily living skills that promote independence and successful community integration. The role provides direct services including crisis intervention, behavior management, and life skills training in both individual and group settings. The position is also responsible for planning, developing, implementing, and evaluating recreational, social, and educational activities that enhance client growth and stability. DUTIES & RESPONSIBILITIES: • Provide direct support to clients in their homes, program settings, and the community to promote safety, independence, and appropriate community functioning., • Facilitate and supervise physical, recreational, social, and educational activities., • Serve as a positive role model and provide consistent behavioral support., • Assist clients with activities of daily living, including personal hygiene, grooming, bathing, oral hygiene, and toileting, as needed., • Monitor clients’ needs, progress, and overall well-being; collaborate with the case management team to evaluate service effectiveness., • Identify potential concerns or barriers and provide input into individualized service and treatment plans., • Teach and reinforce daily living skills such as budgeting, grocery shopping, meal preparation, household management, and time management., • Support the monitoring of clients’ physical and mental health and report concerns appropriately., • Collaborate with multidisciplinary professionals involved in client care, serving as a support liaison when appropriate., • Document all client interactions, services provided, and outcomes in accordance with agency and regulatory standards., • Advocate on behalf of clients to obtain social service entitlements and community resources., • Assist clients with completing applications for benefits and other entitlements., • Maintain ongoing communication with supervisors, coordinators, and case managers regarding client progress and program needs., • Maintain contact with relevant collateral providers and attend meetings as required., • Participate in evening and weekend coverage as needed. Associate’s degree required, or a minimum of two (2) years of experience working with individuals affected by substance use disorders, mental health conditions, homelessness, or re-entry populations. Strong written and verbal communication skills. Demonstrated ability to provide professional and courteous customer service in person and by telephone. Excellent organizational skills with strong attention to detail. Ability to manage multiple tasks, prioritize assignments, and maintain strict confidentiality. Bilingual (English/Spanish) preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of seriously recognized hazards.

Job Description State Farm Agency, located in Brooklyn, NY has an immediate opening for a Bilingual (Spanish/English) Licensed Insurance Team Member. Must have an active Property and Casualty insurance license. State Farm experience or equivalent insurance experience is preferred. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services, • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification What we provide • Base plus Commission/Bonus, • Paid Time Off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Bilingual (Spanish/English), • Excellent communication skills - written, verbal and listening, • Self-motivated, • Ability to multi-task, • Ability to effectively relate to a customer, • Property & Casualty license, • Life & Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. #SMA

Job Description Why You’ll Love Working with Us: • $2,000 Sign-On Bonus – A big welcome for joining our team!, • Monthly Store Bonus Opportunity – We recognize and reward your hustle., • Full Benefits Package – 100% employer-paid Medical, Dental & Vision for full-time employees., • 401(k) + 4% Employer Match – Invest in your future while building your career. Join a High-Growth Lease-Up Opportunity in Brooklyn, NY! Are you a natural problem-solver who loves helping people, staying organized, and making an impact? Storage Post is seeking a motivated and reliable Assistant Property Manager to be the face of our new lease-up property in Brooklyn, NY facility. This is more than a job—it’s a chance to be part of something from the ground up. If you thrive in a fast-paced environment, enjoy variety in your day, and want to grow with a company that promotes from within, we want to meet you. Why This Role Is Exciting You’ll be joining a lease-up property, meaning you’ll play a hands-on role in building occupancy, creating great customer experiences, and helping establish a strong presence in the community. Your ideas, energy, and effort will directly impact the success of the site. You will: As an Assistant Property Manager, you’ll be at the heart of daily operations and customer engagement: • Deliver exceptional customer service—greet customers, tour units, and close rentals, • Handle inbound calls, follow up on leads, and support leasing efforts, • Conduct daily property walk-throughs, lock checks, and visual inspections, • Maintain a clean, professional, and welcoming facility inside and out, • Perform light maintenance (sweeping, painting, minor repairs), • Manage rental agreements, customer accounts, and payment processing, • Assist nearby locations as needed, • Work weekends on a rotating scheduleWhy Join Storage Post?, • Career Growth – We promote from within and offer development opportunities, • Positive Culture – Supportive, team-oriented environment with strong leadership, • Comprehensive Training – We set you up for success from day one, • Competitive Pay & Benefits – Full-time employees enjoy robust benefits and incentivesYou have:, • 2 - 4 years of experience in retail, sales, or customer service, • Excellent communication and problem-solving skills, • Self-starter comfortable managing responsibilities independently, • Ability to perform basic maintenance and cleaning tasks, • Bilingual (English/Spanish) a plus Storage Post Terms and Conditions: • By opting in to receive SMS/text messages, you agree to receive automated text messages from Storage Post related to job opportunities, application status updates, interview scheduling, and other employment‑related communications., • You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again., • If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance., • Carriers are not liable for delayed or undelivered messages., • As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Powered by JazzHR aSa5KRPPXA

Job DescriptionBilingual Account Representative - State Farm Agent Team Member Full-Time | In-Office English Emond Richardson State Farm Agency is looking for a motivated bilingual professional who is ready to grow their sales career in a high-energy, relationship-driven agency. We’re seeking a Bilingual Account Representative who is coachable, confident, and passionate about building strong customer relationships. This is a great opportunity for someone who enjoys helping people, creating opportunities through conversation, and growing in a career with strong earning potential and long-term advancement. At Emond Richardson State Farm Agency, you’ll be joining a collaborative, growth-minded team that values initiative, accountability, and problem-solving. Emond’s agency culture is built around a simple core value: reveal blind spots and deliver solutions. The team works hard, supports one another, and takes pride in helping customers protect what matters most. This role also supports a book with a strong Spanish-speaking customer base, making bilingual communication especially valuable. What You’ll Do • Build relationships with new and existing customers, • Educate customers on insurance products and services, • Assist with policy applications and renewals, • Follow up on leads and sales opportunities, • Provide prompt, professional customer support, • Keep accurate records of customer interactionsWhat We’re Looking For, • Bilingual preferred, especially English/Spanish, • Sales-minded and relationship-focused, • Strong communication and people skills, • Detail-oriented and able to multitask, • Customer service or sales experience preferred, • Insurance experience or licensing is a plus, • Coachable, proactive, and motivated to grow in a structured sales environmentWhy Join Our Agency?, • Competitive compensation with base wage + commissions + bonuses, • Expected total annual compensation: $55,000 - $70,000, • 401(k) retirement plan with employer match, • Health insurance, • Vision insurance, • Dental insurance, • Paid time off (vacation, sick, and personal days), • Paid company holidays, • Clear career advancement paths to support long-term growth, • Company events and team celebrations State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Representante Bilingüe de Cuentas - Miembro del Equipo de Agencia de State Farm Tiempo Completo | Presencial Español La Agencia de State Farm de Emond Richardson está buscando a un(a) profesional bilingüe, motivado(a) y listo(a) para impulsar su carrera en ventas dentro de una agencia dinámica, colaborativa y enfocada en las relaciones. Buscamos un(a) Representante Bilingüe de Cuentas que sea receptivo(a) al coaching, seguro(a) de sí mismo(a) y apasionado(a) por desarrollar relaciones sólidas con los clientes. Esta es una excelente oportunidad para alguien que disfruta ayudar a las personas, crear oportunidades a través de la conversación y crecer profesionalmente con un fuerte potencial de ingresos y desarrollo a largo plazo. En la agencia de Emond Richardson, formarás parte de un equipo colaborativo, orientado al crecimiento y comprometido con la iniciativa, la responsabilidad y la resolución de problemas. La cultura de la agencia se basa en un valor central muy claro: identificar puntos ciegos y ofrecer soluciones. El equipo trabaja con energía, se apoya mutuamente y se enorgullece de ayudar a los clientes a proteger lo que más les importa. Este puesto también apoya una cartera con una fuerte base de clientes hispanohablantes, por lo que la comunicación bilingüe es especialmente valiosa. Lo Que Harás • Desarrollar relaciones con clientes nuevos y actuales, • Orientar a los clientes sobre productos y servicios de seguros, • Ayudar con solicitudes y renovaciones de pólizas, • Dar seguimiento a prospectos y oportunidades de venta, • Brindar atención al cliente de manera rápida y profesional, • Mantener registros precisos de las interacciones con los clientesLo Que Buscamos, • Se prefiere candidato(a) bilingüe, especialmente inglés/español, • Mentalidad de ventas y enfoque en las relaciones, • Excelentes habilidades de comunicación y trato con personas, • Persona detallista y capaz de realizar múltiples tareas, • Se prefiere experiencia en ventas o servicio al cliente, • La experiencia en seguros o contar con licencia es una ventaja, • Persona proactiva, enseñable y motivada para crecer en un entorno de ventas estructurado¿Por Qué Unirte a Nuestra Agencia?, • Compensación competitiva con salario base + comisiones + bonificaciones, • Compensación anual total estimada: $55,000 - $70,000, • Plan de retiro 401(k) con aportación equivalente del empleador, • Seguro médico, • Seguro de visión, • Seguro dental, • Tiempo libre pagado (vacaciones, enfermedad y días personales), • Días festivos pagados por la empresa, • Oportunidades claras de crecimiento profesional y desarrollo a largo plazo, • Eventos de la empresa y celebraciones de equipo Los agentes de State Farm son contratistas independientes que contratan a sus propios empleados. Los empleados de los agentes de State Farm no son empleados de State Farm. Los agentes son responsables de todas las decisiones relacionadas con el empleo de sus trabajadores.

Job Description Blueprint Brands are currently looking for an Off-Premise Sales Rep to sell, promote and grow our ever-expanding portfolio in the world's most fast-paced, competitive, and demanding market – NYC. We are selling world-class craft spirits, ciders, wines, and bitters. Total compensation range including bonuses: $55,000 - $60,700 per year. Click here to find out what it's like to work as a Sales Rep! What you will be doing: • Develop and maintain effective account relationships and promote the good will of the company, • Represent our world-class brands in a dynamic market, • Grow brand presence within our existing accounts, • Proper merchandising of accounts with permanent and paper POS, • Effective Accounts Receivable collections according to State Law, • Develop new accounts & grow account base and points of distribution, • Handle customer inquiries regarding credit, delivery, product information and other questions as they arise throughout the day in a timely manner, • Execute monthly and quarterly priorities as related to business activities, • Creating relationships with appropriate account personnel and supplier teams to maintain and improve customer service, • Supporting the Marketing Team in executing brand development programs and placement of promotional materials, • Work alongside beer team to field and follow up on leads, consult on beverage programs, and be available to for supplemental tasting appointments and product information, • Associate or bachelor’s degree preferred but not required, • Excellent oral and written communications skills, • 21 years of age or older to comply with federal and state regulations, • Has a passion for spirits, superior customer service skills, and the ability to build relationships with customers, • Background in spirits sales with an emphasis on mixology, • Some industry experience preferred, but not required, • Capacity to bend and lift heavy objects on a regular basis, • Strong time management and organizational skills., • Strong comfort level with technology., • Positive and approachable demeanor, a willingness to learn, grow, and take initiative as well as direction, • Ability to multi-task, and pivot effortlessly from various job functions throughout the day, • Must be able to obtain solicitors license and maintain, • Must be able to work flexible hours, including some evenings and weekends, • Ability and willingness to work independently and with a team, • Must be able to read and write in English, • Bilingual (Spanish) skills for this position is a plus, however not required, • Comprehensive Medical/Dental/Vision Insurance - $0 in-network deductible, better-than-average premium contribution, • Paid time off & holidays, • 401k Savings Plan with company match, • Growth & development opportunities, • Employee Wellbeing Program, • Tuition Assistance Program, • Discounted Pet Insurance, • Personal technology and cell phone plan discounts Our employment package provides a top shelf combination that’s difficult to find elsewhere, including competitive pay, platinum-level health insurance, tuition reimbursement, a matched 401K, and so much more. The Sheehan Family Companies are proud to be an equal opportunity employer. We believe in an inclusive culture that provides mutual respect with salary advancement based on merit and individual performance. Sheehan Family Companies is committed to equal employment opportunities and does not discriminate against any protected class. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. *In applying for this job and providing your phone number, you are authorizing the Sheehan Family Companies to contact you via text message for recruiting purposes. You may opt out of text messaging at any time. Union Beer Distributors, a division of the Sheehan Family Companies, is a beverage distribution company with facilities in Brooklyn, New York and Secaucus, New Jersey. Union Beer’s service area encompasses New York City’s five boroughs and Long Island. Customers are offered an extensive portfolio of world class beer, cider, kombucha, wine, spirits, and non-alcoholic beverages. The company is committed to providing the highest level of service in the industry via its expert sales consultation and best in class order fulfillment capabilities. Union Beer proudly supports its local communities through charitable giving and outreach.

Job Description Job Description: A leading healthcare organization is seeking Licensed Medicare Sales Representatives to work as Outreach Specialists supporting Medicare Open Enrollment. This is a field-based position where you will engage with community members, provide education about Medicare plans, and assist with enrollment across the five boroughs of New York City. Responsibilities: • Conduct outreach at community events, hospitals, senior centers, and other locations, • Educate prospective members about Medicare plan options, • Assist individuals with the Medicare enrollment process, • Travel to assigned outreach locations across NYC boroughs, • Represent the organization professionally in the community, • Minimum 2 years of managed care or healthcare experience, • Active NYS Life, Accident & Health Insurance License (required), • Strong communication and customer service skills, • Ability to work independently in a field-based role, • Bilingual candidates preferred: Spanish, Haitian Creole, or Russian Pay Rate: $42 per hour Employment Type: Contract / Full-Time (Medicare Open Enrollment Support) Benefits include medical, dental, vision, and paid sick time Equal Employment Opportunity Statement: Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.” Physical Requirements: This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.

Job Description Position Description The Program Support Driver plays a critical role in ensuring clients and program operations move safely and efficiently across Harlem United’s service sites. This position combines professional driving, client support, and light administrative/program assistance to help Harlem United deliver high‑quality, mission‑driven services across housing, health, and community programs. The ideal candidate is reliable, compassionate, detail‑oriented, and comfortable working with diverse communities—including individuals experiencing homelessness, chronic illness, substance use, or behavioral health challenges. Essential Job Functions Transportation & Safety (Primary Function) • Safely transport clients to and from appointments, program sites, and community resources., • Operate agency vehicles, including vans and sedans, in compliance with all NYC and Harlem United safety policies., • Conduct daily vehicle inspections and report maintenance needs promptly., • Maintain accurate mileage logs, trip sheets, and transportation records., • Ensure vehicles remain clean and ready for service. Program & Client Support • Assist program staff with client check‑ins, appointment coordination, and escorting clients as needed., • Support mobile or field‑based services (e.g., outreach, harm reduction, or mobile health) by helping set up equipment, supplies, and materials., • Provide basic customer service and de‑escalation support when working with clients in transit., • Assist with distributing supplies (food, hygiene kits, harm reduction materials, etc.) during community outreach. Administrative & Operational Support • Support office tasks such as filing, scanning, data entry, or appointment reminders when not driving., • Assist with inventory, supply restocking, and program logistics., • Communicate effectively with supervisors regarding scheduling, route changes, and client needs., • Always uphold confidentiality and HIPAA standards. Special Skills and Knowledge Required Qualifications • Valid NYS Driver’s License with a clean driving record., • Minimum 1–2 years of professional driving experience (nonprofit, healthcare, or social services preferred)., • Ability to work compassionately with individuals impacted by HIV/AIDS, homelessness, substance use, and mental health conditions., • Strong communication and customer‑service skills., • Ability to lift up to 30 lbs. and assist clients with mobility needs., • Experience in a community‑based organization, FQHC, shelter, or harm reduction setting., • Familiarity with Harlem United’s mission and service populations., • Bilingual (English/Spanish or French., • Mix of driving, field‑based work, and office support., • Exposure to diverse community settings, including shelters, encampments, and medical facilities., • Requires flexibility, patience, and strong interpersonal skills.

Job DescriptionOur fee-for-service dental practice is searching for an exceptional Customer Service Sales Representative who can guide new patients through both dental and financial options as they begin their treatment journey. This role is perfect for someone who thrives on connection, clarity, and compassionate sales. What Youll Do Speak with new prospects who are actively seeking dental care and need clear guidance on treatment possibilities and payment plans Communicate confidently, compassionately, and professionally in both English and Spanish Help callers feel understood, supported, and ready to begin care Use your sales expertise to close treatment opportunities while prioritizing patient trust and comfort Grow with a practice that values excellence, empathy, and long-term patient relationships What Were Looking For Bilingual English/Spanish required Experience in healthcare or dental sales is a strong advantage A master closer who understands ethical, needs-based sales Warm, enthusiastic, and genuinely interested in helping people start care Full-time or part-time applicants welcome A candidate who wants to build a real career in the dental field If you are serious about this opportunity and ready to grow your career in dentistry, please send us your resume and tell us why youre enthusiastic about joining our team.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Promesa Community Residence Assistant Director and Shift Supervisor, the Community Residence Aide (CRA) has the responsibility of providing residents with the highest quality care within a therapeutic environment. The CRA is responsible for a wide range of daily living and supportive tasks. This individual must demonstrate the knowledge and skills needed to provide appropriate care based on the assigned unit. This CRA will adhere to all policies, procedures and regulations set forth by New York State Office of Mental Health and Acacia Network to ensure resident safety and program compliance. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. KEY ESSENTIAL FUNCTONS • Conduct intake assessment planning, service coordination, service provision, and discharge planning., • Provide assertiveness and self-advocacy training designed to promote residents’ ability to make life changes and increase self-awareness., • Assist residents with developing daily living skills., • Ensure seamless coordination between the program and primary health and clinical care teams., • Assist in record keeping, monitoring, storage and supervision associated with the self-administration of medication., • Manage incidents as needed while remaining calm and in compliance with the organization’s Incident Reporting Policy., • Assist with all mental health projects to meet the goals and objectives established by, and in accordance with, company policies, contracts and applicable laws and regulations., • Assist with skill development activities to help clients gain and utilize the skills necessary to undertake employment or pursue educational opportunity., • Assist in the development of social skills intended to diminish tendencies towards isolation and withdrawal., • Maintain and develop work-related knowledge and skills through continuous learning activities, attendance at in-services and workshops, industry seminars and conferences, speaker series, etc.…, • Provide services to address the following areas: dressing, personal hygiene, grooming, selection and/or preparation of food, cleaning and washing clothes, maintenance of environment, budgeting and money management., • Ensure restorative services occur in a timely manner., • Ensure compliant documentation in charts and all other programmatic areas., • Associate Degree or higher required., • Significant desire to work with people struggling with a mental illness and to help them improve their lives., • Three (3) years of experience in Human Services or Behavioral Health preferred., • Positive attitude with excellent customer service skills., • Ability to work well within a team and to contribute positively., • Excellent documentation skills, ability to meet deadlines, and follow protocol. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description At Blueprint Brands, we believe in doing right by our employees, suppliers, customers, and communities. We believe hard work delivers results. And we believe these values are why our network of distributors, the Sheehan Family Companies, has been in business for over 125 years. Here you’ll work with a team that’s rooting for you to succeed and empowering you to reach your full potential. We’re looking for hardworking, motivated, and good-humored individuals to join our close-knit team and help us grow our business. Great place to gain sales experience and work at a diverse and family oriented company. Blueprint Brands are currently looking for an On-Premise Sales Rep to sell, promote and grow our ever-expanding portfolio in the world's most fast-paced, competitive, and demanding market – NYC. We are selling world-class craft spirits, ciders, wines, and bitters. Blueprint Spirits is currently looking for an On-Premise Sales Rep to sell, promote and grow our ever-expanding portfolio in the world's most fast paced, competitive and demanding market – NYC. We are selling world class craft spirits, ciders, wines and bitters. We want candidates who are energetic, competitive, hardworking, and persistent. Someone who possesses a strong work ethic and a strong sense of responsibility and desire to grow with a highly regarded family-owned company—then this could be the place for you! Blueprint has a culture of continuous improvement. We invest in our employee’s future with a comprehensive on-boarding program, ongoing supervisor ride-with, as well as product training. Union Beer has a policy and practice of promoting from within. Come join a winning team! Great place to gain sales experience and work at a diverse and family-oriented company. Click here to find out what it's like to work as a Sales Rep! Total compensation range including bonuses: $55,000 - $60,700 per year. What you will be doing: • Develop and maintain effective account relationships and promote the good will of the company, • Represent our world-class brands in a dynamic market, • Grow brand presence within our existing accounts., • Proper merchandising of accounts with permanent and paper POS, • Effective Accounts Receivable collections according to State Law, • Develop new accounts & grow account base and points of distribution, • Handle customer inquiries regarding credit, delivery, product information and other questions as they arise throughout the day in a timely manner, • Execute monthly and quarterly priorities as related to business activities, • Creating relationships with appropriate account personnel and supplier teams to maintain and improve customer service., • Supporting the Marketing Team in executing brand development programs and placement of promotional materials, • Work alongside beer team to field and follow up on leads, consult on beverage programs, and be available to for supplemental tasting appointments and product information, • Associates or Bachelor’s degree preferred but not required, • Excellent oral and written communications skills, • 21 years of age or older to comply with federal and state regulations, • Has a passion for spirits, superior customer service skills, and the ability to build relationships with customers, • Background in spirits sales with an emphasis on mixology, • Some industry experience preferred, but not required, • Capacity to bend and lift heavy objects on a regular basis, • Strong time management and organizational skills., • Strong comfort level with technology., • Positive and approachable demeanor, a willingness to learn, grow, and take initiative as well as direction, • Ability to multi-task, and pivot effortlessly from various job functions throughout the day, • Must be able to obtain solicitors license and maintain, • Must be able to work flexible hours, including some evenings and weekends, • Ability and willingness to work independently and with a team, • Must be able to read and write in English, • Comprehensive Medical/Dental/Vision Insurance - $0 in-network deductible, better-than-average premium contribution, • Paid time off & holidays, • 401k Savings Plan with company match, • Growth & development opportunities, • Employee Assistance Program with Work-Life Services, • Employee Wellbeing Program, • Tuition Assistance Program, • Discounted Pet Insurance, • Personal technology and cell phone plan discounts Our employment package provides a top shelf combination that’s difficult to find elsewhere, including competitive pay, platinum-level health insurance, tuition reimbursement, a matched 401K, and so much more. The Sheehan Family Companies are proud to be an equal opportunity employer. We believe in an inclusive culture that provides mutual respect with salary advancement based on merit and individual performance. Sheehan Family Companies is committed to equal employment opportunities and does not discriminate against any protected class. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. *In applying for this job and providing your phone number, you are authorizing the Sheehan Family Companies to contact you via text message for recruiting purposes. You may opt out of text messaging at any time. Union Beer Distributors, a division of the Sheehan Family Companies, is a beverage distribution company with facilities in Brooklyn, New York and Secaucus, New Jersey. Union Beer’s service area encompasses New York City’s five boroughs and Long Island. Customers are offered an extensive portfolio of world class beer, cider, kombucha, wine, spirits, and non-alcoholic beverages. The company is committed to providing the highest level of service in the industry via its expert sales consultation and best in class order fulfillment capabilities. Union Beer proudly supports its local communities through charitable giving and outreach. To learn more visit

Job Description At Union Beer Distributing, we believe in doing right by our employees, suppliers, customers, and communities. We believe hard work delivers results. And we believe these values are why our network of distributors, the Sheehan Family Companies, has been in business for over 125 years. Here you’ll work with a team that’s rooting for you to succeed and empowering you to reach your full potential. We’re looking for hardworking, motivated, and good-humored individuals to join our close-knit team and help us grow our business. Union Beer Distributors is currently looking for an Off-Premise Sales Representative to sell, promote and grow our ever-expanding portfolio in the world's most fast-paced, competitive, and demanding market – NYC. We are selling world-class craft, import, and domestic beers. This position will cover the territories of the Queens areas. Total compensation range including bonuses: $55,000 - $60,700 per year. Click here to find out what it's like to work as a Sales Rep! What you will be doing: • Develop and maintain effective account relationships and promote the goodwill of the company, • Represent our world-class brands in a dynamic market, • Grow brand presence within our existing accounts., • Proper merchandising of accounts with permanent and paper POS, • Effective Accounts Receivable collections according to State Law, • Develop new accounts grow account base and points of distribution, • Handle customer inquiries regarding credit, delivery, product information, and other questions as they arise, • Execute monthly and quarterly priorities as related to business activities, • Creating relationships with appropriate account personnel and supplier teams to maintain and improve customer service., • Supporting the Marketing Team in executing brand development programs and placement of promotional materials, • Rotate and maintain the fresh product as required, • Degree or equivalent work experience preferred, • Excellent oral and written communications skills, • 21 years of age or older to comply with federal and state regulations, • Has a passion for beer, superior customer service skills, and the ability to build relationships with customers, • Valid NYS driver's license depending on the territory you are assigned this position requires you to own or have access to a car-90% of all sales routes require a vehicle. There are limited routes where we can overlook you not having a car., • Some industry experience is preferred, but not required, • Capacity to bend and lift heavy objects regularly, • Strong time management and organizational skills., • Strong comfort level with technology., • Must be able to obtain solicitors license and maintain, • Must be able to work flexible hours, including some evenings and weekends, • Ability and willingness to work independently and with a team, • Must be able to read and write in English, • Comprehensive Medical/Dental/Vision Insurance - $0 in-network deductible, better-than-average premium contribution, • Paid time off & holidays, • 401k Savings Plan with company match, • Growth & development opportunities, • Employee Assistance Program with Work-Life Services, • Employee Wellbeing Program, • Tuition Assistance Program, • Discounted Pet Insurance, • Personal technology and cell phone plan discounts The Sheehan Family Companies are proud to be an equal opportunity employer. We believe in an inclusive culture that provides mutual respect with salary advancement based on merit and individual performance. Sheehan Family Companies is committed to equal employment opportunities and does not discriminate against any protected class. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. *In applying for this job and providing your phone number, you are authorizing the Sheehan Family Companies to contact you via text message for recruiting purposes. You may opt out of text messaging at any time. Union Beer Distributors, a division of the Sheehan Family Companies, is a beverage distribution company with facilities in Brooklyn, New York and Secaucus, New Jersey. Union Beer’s service area encompasses New York City’s five boroughs and Long Island. Customers are offered an extensive portfolio of world class beer, cider, kombucha, wine, spirits, and non-alcoholic beverages. The company is committed to providing the highest level of service in the industry via its expert sales consultation and best in class order fulfillment capabilities. Union Beer proudly supports its local communities through charitable giving and outreach.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is seeking a Part-time Event Associate who is excited to help us expand our 5G internet network to new communities by planning and executing event campaigns. Our goal is to grow our adoption count in buildings where Honest Internet is currently an internet option for residents, offering them faster and more affordable connectivity. You should be excited to help us in achieving this mission! This is a part-time, in-field role based in the New York Tri-State area. Event associates must travel via mass transit in New York City, Jersey City, Hoboken, Westchester, and Stamford, CT., during evenings and weekends for events. Responsibilities • Prepare and host informal and formal in person marketing events; including planning, procurement, marketing, and execution., • Educate and excite customers on Honest's product to drive subscriber adoption., • Respond to customer-lead inquiries promptly and professionally, and update customer databases with contact details and interest information from prospective customers. Key Attributes • Friendly: you should be excited to help bring faster and affordable internet to everyone you meet., • Customer-focused: you should have a customer-oriented attitude; background in customer service and industry knowledge is a plus., • Technology-focused: you are comfortable learning about and discussing new technologies, including internet (fiber optic, 5G), utilizing software applications to perform tasks and IT-related topics (e.g. Wi-Fi coverage, voice over IP)., • Detail-oriented: ability to follow a clear set of specified instructions and operate in different environments., • Comfortable working in a fast paced environment., • Great communication: sets expectations and communicates clearly with customers; responsive to other Honest team members, both in the field and office., • Problem solving attitude: able to troubleshoot issues, come up with all available solutions and act in the moment. Requirements • Must be bilingual in Spanish, • Location: Must be local to the New York Tri-State area, with the ability to cover territory via mass transit in New York City, Jersey City, Hoboken, Westchester, and Stamford CT., • 1-2 years of event, customer service or customer-facing experience; great attitude., • Read, understand and follow directions for hosting events., • Flexible working schedule: must be able to work evenings and weekends. Benefits • Attractive salary: $26/hour, • Paid-time off (PTO), • Sick leave Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! Compensation: $35,000 - $38,000 yearly Responsibilities: • Generate status reports as requested so the team is informed with progress reports, • Plan community events to market the company and increase brand awareness, • Strengthen existing abilities and gain new ones by participating in training opportunities, • Increase productivity by creating record-keeping procedures for customer data filing systems, • Serve as the first point of contact for calls, emails, and in-person inquiries., • Maintain office calendar, schedule meetings, and coordinate with building supers, vendors, and board members., • Assist in preparing notices, letters, board packages, reports, and official correspondence., • Manage digital filing systems and ensure documents are properly organized in the company system., • Prepare, scan, and upload invoices, proposals, and compliance documents., • Handle incoming service requests and coordinate with supers and vendors for repairs and building needs., • Track work orders, follow up on open items, and ensure timely completion., • Assist with HPD/DOB compliance tracking, filing documentation, and updating registers., • Maintain logs for violations, insurance certificates, renewal dates, and inspection schedules., • Respond to residents professionally and courteously; escalate issues when necessary., • Coordinate with vendors for proposals, scheduling, and access to buildings., • Assist with processing invoices through AvidXchange/AppFolio., • Verify vendor documents, W-9s, insurance certificates, and contract terms., • High school diploma or GED required, some college experience preferred, • Proven track record of completing projects on time in an orderly manner, • Prior experience in office management or our industry is a plus, • Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues, • Display excellent written, problem-solving, and verbal communication skills, • 1–3 years of administrative or property management experience (preferred)., • Strong written and verbal communication skills., • Highly organized with the ability to multitask in a high-volume environment., • Proficient with Google Workspace (Docs, Sheets, Drive) and/or Microsoft Office., • Experience with AppFolio, ClickPay, or other property management software is a plus., • Ability to learn new systems quickly (AvidXchange, HPD Online, DOB Now, etc.). LandSeAir Real Estate Group, Inc. is a real estate brokerage based in New York City dedicated to providing exceptional service to tenants, landlords, buyers, and sellers. Established in 2006, we have worked hard to develop strong and long-lasting relationships with our clients by remaining knowledgeable of the industry, making outstanding service a priority, and continuously adjusting to changing and developing markets. LandSeAir is an innovative firm that takes a hands-on approach to the marketing of our listings, with a strategized and unique use of online, print media, press events, and industry syndication.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Program Director, provide clinical oversight for staff and clients consistent with maximizing service delivery to the clients served. The position requires an individual who consistently works to achieve both personal and work-unit goals; effectively extends cooperative efforts beyond the confines of the department or discipline; interacts/deals effectively with others even in adverse conditions; is willing to go the extra mile to meet the needs and expectations of individuals, families and communities; is genuine passionate, professional, transparent and responsible. The Clinical Supervisor must have excellent customer service skills and able to develop internal and external resources and customer relationships. Nurture partnerships, inspire others, and engender trust. KEY ESSENTIAL FUNCTIONS • Coordinates clinical and counseling services for the program., • Supervises counselors and as needed, other program staff., • Completes employee evaluations and performance improvement plans., • Reports all grievances and incidents to the Program Director and assists with investigations and completes all required documentation., • Performs regular chart audits, conducts quality assurance, and reports performance improvement data and trends to the Program Director., • Develops and maintains client clinical groups and activities schedules., • Assists staff with client diagnosis, treatment planning decisions, and counseling approaches., • Assists Program Director, Psychiatric Nurse Practitioner, and mental health staff with the coordination of mental health services., • Facilitates weekly team meetings and case conferences., • Ensures qualitative, accurate, and timely documentation., • Participates in clinical and administrative team meetings., • Participates in utilization review and quality assurance activities., • Assists with manager on call responsibilities in the evening and weekends as needed., • Works collaboratively with treatment team to ensure comprehensive service plans and evaluations are completed, with quality, in a timely manner., • Works collaboratively with outreach team to identify and screen referrals for admission, • Holds a small caseload as needed to support the clinical team, • Runs groups as needed to support clinical needs of the program., • LMSW/LMHC/LMFT or eligible for licensing, or CASAC or other equivalent license with supervisory clinical experience., • Qualified Health Professional (QHP) required, • 3+ years of prior clinical experience in substance use disorder treatment setting., • Demonstrate skills in strength-based, person-centered, and trauma-informed care., • Basic computer skills for word processing and spreadsheet use, • Effective communication skills, • Strong follow-up skills required, • Ability to work in and be sensitive to a culturally diverse environment, • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality., • Must hold Clinical foundations I and II training certificates Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job Description [Korean Bilingual] Sales Operation/Administrative Location : Englewood Cliffs, NJ (Fully onsite) [About Our Client] This client supplies Wall Panels, Ceiling Panels, Doors, Unit Toilets, Unit Cabin, and TLQ from BIP & COSMO in KOREA and our office (located in NEW JERSEY) is in charge of the MARKETS in NORTH and SOUTH AMERICA and EUROPE. [Job Summary] This role supports daily operations, accounting functions, financial reporting, and general office administration within an automotive environment. The position requires strong organizational skills, attention to detail, and the ability to manage multiple deadlines while coordinating with customers, vendors, and HQ. [Job Description] Operations & Coordination Manage daily email communications, task tracking, and meeting preparation Prepare quotations, shipping documents, POs, and invoices Monitor PO progress, production schedules, shipment timelines, and customer communications Prepare meeting minutes and regular operational reports Accounting & Finance Process fund disbursements, payroll-related payments, and recurring vendor payments Manage accounts receivable, remittance schedules, and weekly/monthly financial reports Perform month-end closing tasks and maintain accurate records in QuickBooks Review and reconcile Bank & AMEX statements Prepare executive reports, sales projections, and semi-annual performance reports Administrative & Office Management Support HR and internal approval processes as needed Coordinate purchasing and vendor management (including overseas suppliers) Maintain office supplies, equipment, utilities, and service accounts Support marketing activities, LinkedIn management, and PR materials Ensure proper document control, data management, and system backups Requirements [Qualifications] Proficient in both English and Korean. Bachelor's Degree. Benefits Health Insurance (including Dental and Vision) Paid Vacation Paid Sick Leave Lunch Allowance / Meal Subsidy

Job DescriptionAre you ready to embark on a rewarding career with a family-owned business that prioritizes professionalism and exceptional service? Can you work as part of a team to ensure everyone who enters the shop has a memorable and positive customer experience? If so, read on! Uptime Cooling Systems in North Bergen, NJ is looking for a full time Counter Salesperson to join our dynamic team. If you thrive in a fast-paced environment, enjoy providing top-notch customer service, and seek growth opportunities, then this role is perfect for you. What we offer: At Uptime Cooling Systems, we are guided by our core values of commitment, camaraderie, doing the right thing, continuous improvement, and respecting the time of both clients and employees. We provide a modern office setting with a safe work environment, offering on-the-job training and ample growth opportunities within our full-service shop. To reward your hard work, we offer competitive compensation starting at $20/hr, plus paid time off and a quarterly bonus. What you’ll do: • Welcome customers warmly and take orders with accuracy, process payments, and ensure prompt dispatch of delivery drivers, • Utilize your strong sales skills to recommend additional items or promotions to enhance the customer experience, • Keep the counter area tidy and sanitized to maintain a pleasant shop environment, • Handle customer inquiries, complaints, and issues with professionalism and efficiency, • Education: High school diploma or GED, • Experience: Previous experience of counter sales or customer service is an asset, • Strong sales and upselling skills are essential, • Must be bi-lingual, • Ability to handle cash transactions and operate a cash register, • Excellent communication and customer service skills, • Basic understanding of retail math for calculating totals, discounts, and change If you're looking to join a team that's reshaping the industry and setting new standards, Uptime Cooling Systems is the place for you. Powered by JazzHR prC3iUjP7m

Job Description About the Role Our Client is seeking a candidate to manage end-to-end ocean freight processes, serve as the primary point of contact for customers on ocean shipments, and coordinate with carriers and internal teams to ensure timely delivery and billing. Requirements Responsibilities • Manage end-to-end ocean freight processes including booking, documentation, tracking, and delivery., • Serve as the primary point of contact for customers regarding ocean shipments, providing timely updates and solutions., • Coordinate with shipping lines, carriers, and overseas agents to secure bookings and manage schedules., • Monitor shipment status and proactively communicate delays or issues to customers and internal stakeholders., • Handle freight quotations, rate requests, and service inquiries., • Collaborate with operations, customs brokerage, and finance teams to ensure accurate and timely billing., • Resolve service issues and customer complaints with professionalism and efficiency., • Maintain compliance with international trade regulations, company policies, and industry standards., • Provide reports as requested by customers., • All other tasks as assigned. Qualifications • Bilingual proficiency in English and Korean., • Bachelor’s degree in Business, Logistics, or related field (preferred)., • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)., • Strong attention to detail and organizational skills. Benefits Compensation $50,000-80,000 a year depending on qualifications and experience Benefits (Full-Time ONLY) • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job DescriptionSalary: $24-26 per hour Company Overview: True Care is a LHCSA providing outstanding home care service in the New York Metropolitan area, upstate New York, Westchester and Colorado (under the Andrea's Angels name). Our passionate dedication to our clients sets True Care apart. We work with our clients individually to ensure their satisfaction and comfort with the paraprofessionals caring for them. It is our mission to continue to raise the standard of homecare services. We are committed to providing the highest level of care by maintaining excellence in sta, procedures, and responsiveness. The True Care team is Healthcare professionals who are committed to helping our patients and caregivers experience the most excellent care. Position title: Home Care Client Services Coordinator Location: Full-time Monday-Friday 9 am-5 pm onsite in Brooklyn, NY Position summary: TheHome Care Client Services Coordinatoris responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange, • Successfully maintain a caseload of 90-115 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Required Qualifications: • High School diploma/ GED equivalent, • Knowledge of HHAeXchange is highly preferred, • Bilingual Fluency in Spanish, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description Property Coordinator | Bronx, NY | $45,000–$55,000/year | Full-Time (on-site) About the Company Equal Access is partnering with a well-established affordable housing property management organization with a portfolio spanning the Bronx, Brooklyn, and Manhattan. The firm develops and manages a diverse mix of multifamily properties supported by programs including LIHTC, HOME, and project-based vouchers (PBV). As the portfolio continues to grow, they are seeking a detail-oriented professional to support day-to-day property operations. Position Summary The Property Coordinator supports the day-to-day operations of the Property Management team, ensuring the efficient coordination of inspections, work orders, and maintenance activities. This role serves as a key liaison between tenants, vendors, and internal teams, helping maintain property standards and deliver a high level of service. The ideal candidate is highly organized, responsive, and comfortable managing multiple priorities in a fast-paced environment. Experience with RealPage or similar property management systems is preferred. This role reports to the Sr. Property Manager, with direct oversight from the Sr. Property Coordinator. Key Responsibilities * Coordinate all building inspections, including Section 8, HPD, insurance, and partner/syndicator inspections in collaboration with the Sr. Property Manager and Sr. Property Coordinator * Manage and track work orders through RealPage (or similar system), ensuring accurate documentation and timely completion * Dispatch maintenance requests to supers, vendors, and contractors, and monitor progress through completion * Partner with the Sr. Property Coordinator and legal team to ensure court stipulations are addressed, including completion of required repairs and proper documentation * Communicate with tenants, internal teams, and vendors via phone, email, and Microsoft Teams to coordinate maintenance and service requests * Conduct consistent follow-up with maintenance staff, supers, and vendors to ensure deadlines and service standards are met * Confirm completion of repairs with tenants and ensure satisfaction with work performed * Maintain a high level of customer service in all tenant and stakeholder interactions * Communicate with building supers regarding potential capital improvement needs identified during inspections * Support day-to-day operations with additional administrative or operational tasks as assigned Qualifications * Bilingual in English and Spanish (required) * 1–2 years of property management or related experience preferred * Experience working in a fast-paced, high-volume environment with the ability to prioritize effectively * Proficiency with Microsoft Office (Outlook, Word, Excel) * Familiarity with RealPage or similar property management software (preferred, not required) * Strong organizational, problem-solving, and time management skills * Excellent verbal and written communication skills * Ability to work both independently and collaboratively while managing multiple tasks and deadlines * Experience with Microsoft Teams, SharePoint, or PowerPoint is a plus About Equal Access - We don’t just place candidates, we build careers. Every EqualAccess placement includes 3 months of personalized post-placement coaching, mentorship, and career development. Our goal is long-term retention, upward mobility, and ensuring every hire thrives in their role.

Job Description Are you a dedicated nurse looking to make a significant impact in your community? We're urgently seeking Nurse Assessors to join our team in the NY/Brooklyn, Bronx and Manhattan area! If you are passionate about patient care and have the skills to thrive in a dynamic, fast-paced environment, we want to hear from you! What We Offer: • Hybrid Work Environment: Enjoy a flexible schedule with a mix of telehealth and in-home patient assessments., • Impactful Work: Play a crucial role in evaluating and guiding patients to the care they need., • Comprehensive Training: Orientation and training conducted remotely to set you up for success., • Compensation: up to $55/hr. Requirements: • Education: Graduate of an accredited nursing program; BSN preferred., • Required Licensure: Current RN Licensure in New York State., • Experience: At least 2 years of experience in a home setting., • Skills: Proficient in health status evaluations, adept with technology, and knowledgeable in nursing practices and state regulations. Key Competencies: • Strong organizational, interpersonal, and communication skills., • Ability to work effectively with a diverse, multi-generational population., • Independent, self-starter who thrives in a fast-paced environment. Job Responsibilities: • Conduct in-home evaluations to develop personalized long-term care plans. Perform initial in-home pre-evaluation of patients that includes evaluation of health status, strengths, care needs, and preferences and guides the development of individualized long term care service plans, • Review medical documentation and enter data into the system. Review consumer medical documentation and/or health referral forms, as relevant to the case., • Facilitate communication between care teams and ensure seamless care coordination., • Identify health promotion opportunities and advocate for preventive care., • Maintain a thorough understanding of community resources and payor requirements., • Enter evaluation data into electronic evaluation form and transmit, as required, • Document any concerns, conflicting information, other issues that surface during the evaluation process, • Emphasize continuity of care, thus reducing or eliminating fragmentation, duplication, and gaps in treatment plan, • Discuss with consumer health care options, supports needed, service vendor options and waiver options, • Initiate communication between the Call Center and eligible consumers for enrollment into a managed care health plan, • Enhance communication and collaborative relationships with interdisciplinary care team members to improve care coordination and facilitate service delivery, • Collect quality review data and any required documentation to support outcome measurements and record case notes into the customer relationship manager system, • Identify opportunities for health promotion and consumer illness prevention, • Maintain a comprehensive working knowledge of community resources, payor requirements, and network services for target population, • Meets all the standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position., • Performs other duties as may be assigned by the Regional Nurse Manager or other project management. Additional Requirements: • Bilingual Skills: Preferred in languages such as Spanish, Russian, Haitian-Creole, Chinese, or Korean., • Travel: Must have a valid NY State Driver's License or ID and be willing to travel for onsite assessments. Join us in making a difference in the lives of our patients! Apply now to be part of a supportive team where your expertise is valued, and your work has a direct impact on improving patient care. Apply Today and Start Making a Difference! Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job. MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Successful State Farm Agent is seeking a qualified, bilingual (Mandarin/English) professional to join their winning team for the role of remote Licensed Insurance Customer Service / Sales - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates that meet the below criteria will be considered for this role: • Must have State Farm Experience, • Must have an active Property and Casualty license, • Must be fluent in Mandarin and English If you meet the above criteria and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. Responsibilities include but not limited to: • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services, • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. As an Agent Team Member, you will receive... • Base pay plus Commissions/Bonuses (based on experience and insurance licenses), • Health Insurance allowance (after 3-month waiting period), • 401k w/employee match (after waiting period), • Paid Time Off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • State Farm Experience, • Property & Casualty license, • Life and Health license, • Bilingual (Mandarin / English), • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. #SMA

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development, • 401(k) matching, • Company parties We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Cliffside Park, NJ. This is an in-office position. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options, • Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... • Salary plus Bonus, • Paid Time Off (vacation and personal/sick days), • Health Insurance, • Retirement Plan, • Training and development, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Property & Casualty license (required), • Life and Health license (required), • Bilingual English/Spanish preferred, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWant to make a meaningful difference in people’s lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Consultant conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry.WHAT YOU WILL DO • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism, • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns, • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available, • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests, • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance, • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing, • Operate cash register, computer-based POS system, and cash drawer, • Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines, • All other job duties as assignedWHAT WE ARE LOOKING FOR, • High School diploma or General Education Development (GED) required, • Associate or Bachelor’s degree in any field preferred, • Excellent computer, language and reasoning skills, • Bilingual in Spanish preferred, • Excellent multi-tasking skills over the phone, • Occasionally requires local travel, as neededPHYSICAL REQUIREMENTS, • Constantly perform desk-based computer tasks, • Frequently sitting, • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Paid time off, • Training & development, • Flexible schedule QUALIFICATIONS: • Ethical and Honest, • Excellent communication skills - written, verbal and listening., • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Bilingual - Spanish preferredRESPONSIBILITIES:, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Silvana Paquet Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job Description CSR - Part - Time Job Description PT CSR- Sun, Tues, Thurs, Fri, Sat 2:00 PM to 10:00 PM, Eng/Span - Floater Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 225– 2187 White Plains Bronx, New York, 10462 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 2187 White Plains Bronx, New York, 10462 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 6:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 9:00 p.m. Friday, 7:00 a.m. to 9:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work between 20 and 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is SThe specific shift needing coverage is 2:00 p.m. - 10:00 p.m. Tuesday, Thursday, Friday, Saturday, Sunday We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-30-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. .

Job Description Job Description: Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 221– 1245 Southern Boulevard Bronx, New York, 10459 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 1245 Southern Boulevard Bronx, New York, 10459 location has the following operation hours, Eastern Standard Time (EST): Sunday, CLOSED Monday, 8:00 a.m. to: 7:00 p.m. Tuesday, 8:00 a.m. to 7:00 p.m. Wednesday, 8:00 a.m. to 7:00 p.m. Thursday, 8:00 a.m. to 7:00 p.m. Friday, 8:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to 6:00 p.m. The CSR will work between 35 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 11:00 a.m. - 9:00 p.m. Sunday, Tuesday, Wednesday, Thursday, Friday, Saturday We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-30-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. .

Job Description Gladys Quinones - State Farm Agency, located in Bronx, NY has an immediate opening for a full-time Bilingual (Spanish) Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future. If you have experience in the insurance industry, I invite you to apply for the position in my office. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Bronx, NY. This is an in-office position. Responsibilities include but not limited to: • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services, • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification What we provide: • Starting hourly pay $22 - $24 per hour, • Bonus and Commissions, • Paid time off (personal/vacation and holidays), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements: • Bilingual English/Spanish (required), • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Ability to multi-task, • Ability to effectively relate to a customer, • Property & Casualty license, • Life & Health license If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. #SMA

Job Description Senior Helpers is a home care company that is always growing, reputable, and nationally recognized for in-home care and as a “Great Place to Work.” At Senior Helpers of Manhattan, we care for our caregivers in a respectful manner and demonstrate camaraderie and recognition so our caregivers can provide and serve our clients to the best of their ability! If you are a caring and compassionate individual who enjoys caring for and helping others, takes pride in making a difference in others’ lives, and is interested in professional growth within a company, our caregiver position is for you. Apply to be a Senior Helpers Caregiver today! Caregiver Qualifications: • 1 year of home care experience, • Home health aide or personal care aide certification required if working in that capacity., • 2 home care related references (contact phone number or email required), • PPD and results (performed within 1 year), • Documentation of MMR's (measles, mumps and rubella), • COVID Vaccination, • Annual Physical (height, weight, blood pressure and that you are in overall good heath) performed within 1 year, • Have fun and engaging conversations with your clients to build relationships, • Participate in your clients’ favorite hobbies (scrapbooking, gardening, games, etc.), • Prep meals for your clients to enjoy, • Assist your clients with walking, dressing, and other daily activities of living, • Pay rate of $17 per hour, • Great Place to Work® Certified—91% of our employees say Senior Helpers is a great place to work., • Professional Growth Opportunities—we provide training opportunities to our caregivers to grow their skills as a caregiver and as a professional., • Work/Life Balance—we understand the need for a healthy balance of your professional and personal life., • Team Support—we believe that a strong team that gives support is the best way to succeed long term., • Flexible Schedule—we understand that you may need flexibility to align with your lifestyle and schedule, so we work with our caregivers to fit their schedule to their availability. Senior Helpers helps provide in-home non-medical senior assistance services to allow families’ loved ones to age from the comfort of their homes. We provide a genuine, in-home connection designed to give clients the absolute best quality of life. We provide various services to our clients including personal care, transitional care, companion care, respite care, Alzheimer's and Dementia care, Parkinson’s care, and more. The Senior Helpers team embraces our company’s core values and vision to be communities’ leading home care company, setting a new standard of care and customer service for the home care industry. Senior Helpers also connects seniors with organizations in their communities that offer resources and support to help them continue to age successfully in the comfort of their own home. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws IND901

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 108 –254 Livonia Avenue, Brooklyn NY 11212. Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 254 Livonia Avenue, Brooklyn NY 11212 location has the following operation hours, Eastern Standard Time (EST): Sunday, 8:00 a.m. to 6:00 p.m. Monday, 7:00 a.m. to 8:00 p.m. Tuesday, 7:00 a.m. to 8:00 p.m. Wednesday, 7:00 a.m. to 8:00 p.m. Thursday, 7:00 a.m. to 8:00 p.m. Friday, 7:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to 7:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 8:00 a.m. and 8:00 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 05-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 230– 4551 Third Avenue Bronx, New York, 10458 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Part-Time In-person. This refers to employees who, due to the nature of their work, must be in the work location part-time Schedule: The 4551 Third Avenue Bronx, New York, 10458 location has the following operation hours, Eastern Standard Time (EST): Sunday, 10:00 a.m. to 4:00 p.m. Monday, 8:00 a.m. to 7:00 p.m. Tuesday, 8:00 a.m. to 7:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 8:00 p.m. Friday, 7:00 a.m. to 8:00 p.m. Saturday, 9:00 a.m. to 5:00 p.m. The CSR will work between 20 and 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 8:00 a.m. - 8:00 p.m. Sunday, Monday, Wednesday, Friday, Saturday We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-30-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. .

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: • Provide excellent customer service., • Engage prospects in meaningful conversations to assess their insurance needs and provide relevant information about our offerings., • Maintain accurate records of all interactions and update client information in our database., • Collaborate with the sales team to achieve weekly and monthly goals.Requirements:, • Excellent communication and interpersonal skills., • Previous experience in telemarketing or sales is preferred but not required., • Ability to work independently and as part of a team., • Basic computer skills and familiarity with CRM software., • High school diploma or equivalent., • Bilingual Spanish preferred

Job Description Job Description PT CSR- Sun, Thurs, Fri, Sat Eng/Span - Floater Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 216- 3480 Baychester Blvd. Bronx New York 10475 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 3480 Baychester Blvd. Bronx New York 10475 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 7:00 p.m. Monday, 8:00 a.m. to 9:00 p.m. Tuesday, 8:00 a.m. to 9:00 p.m. Wednesday, 8:00 a.m. to 9:00 p.m. Thursday, 8:00 a.m. to 9:00 p.m. Friday, 7:00 a.m. to 10:00 p.m. Saturday, 8:00 a.m. to 9:00 p.m. The CSR will work between 35 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Sunday 8:30 a.m. to 7:30 p.m. Thursday 12:00 p.m. to 10:30 p.m., Friday 12:00 p.m. to 10:30 p.m., Saturday 11:00 a.m. to 8:30 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-30-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 131 –2488 Linden Blvd, Brooklyn NY 11208 Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 2488 Linden Blvd, Brooklyn NY 11208 location has the following operation hours, Eastern Standard Time (EST): Sunday, 10:00 a.m. to 7:00 p.m. Monday, 7:00 a.m. to 10:00 p.m. Tuesday, 7:00 a.m. to 10:00 p.m. Wednesday, 7:00 a.m. to 10:00 p.m. Thursday, 7:00 a.m. to 11:00 p.m. Friday, 7:00 a.m. to 11:00 p.m. Saturday, 8:00 a.m. to 10:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 11 a.m. and 9 p.m., any 7 days of the week with weekend availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 05-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job DescriptionDescription: Be the Human Voice That Saves Lives. In a world obsessed with “AI this” and “Chatbot that,” we’re doing something radical: We’re hiring more humans as agents in our call center. At British Swim School, we know that when it comes to a child’s safety, a lot of parents want to be able to talk to real person. And this is important to us. While we do offer lots of technology solutions, we will always need real people with heart, empathy, and the “human touch” to connect with parents about the most important decision they’ll make this year. The Mission: Why Your Voice Matters Drowning remains the number one cause of death for children ages 1 to 4. This isn’t just a statistic; it’s a call to action. As a Call Center Agent, you aren’t just “selling swim lessons” - you are a lifesaver on the other end of the phone. You’ll guide parents through our specialized water safety programs, helping them understand how our lessons protect their children and provide peace of mind. You also speak Spanish - and can consult callers effortlessly in both English as well as in Spanish Since this is a fully remote, home-based role requiring only a computer and a phone, we prioritize talent over traditional barriers and passionately welcome veterans and individuals with disabilities to lead our life-saving mission from the comfort of their own homes. What You’ll Be Doing • Connecting, Not Just Calling: Engage in meaningful, human conversations with parents to explain the vital importance of our mission., • Sales with Soul: Use warm leads to help families find the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise., • Customer Advocacy: Provide top-tier service by solving problems, answering questions, and being a steady hand for our community., • Sales & Customer Care, • Guide families through enrollment with confidence and enthusiasm., • Handle inbound calls, texts, emails, and tickets with empathy and professionalism., • Ask thoughtful questions to understand family goals and recommend the right class level., • Overcome objections and confidently guide families toward enrollment., • Support retention efforts by understanding concerns and offering thoughtful solutions., • Provide clear explanations of policies, billing, and scheduling., • Admin & Operational After-Sales Responsibilities, • Process cancellations, online enrollments, account updates, and billing changes., • Manage and maintain our in-house ticketing system., • Follow SOPs accurately and consistently., • Document interactions thoroughly to ensure smooth team communication., • Catch errors before they become problems - strong attention to detail is essential., • Balance accuracy with efficiency while managing multiple systems. Who You Are • Distinctly Human: You have a warm, engaging personality and believe that empathy is a superpower., • A Connector: You can easily connect with callers you have never talked to before on the phone., • A Natural Communicator: You can turn a standard inquiry into a life-changing enrollment., • Purpose-Driven: You want a job that offers more than a paycheck - you want to know your work directly contributes to saving lives., • Highly detail-oriented and process-driven., • Strong communicator with a warm, confident phone presence., • Must have sales experience and be conversion driven: Comfortable with sales conversations and asking for the sale., • Able to multitask while maintaining accuracy., • Forward thinker who anticipates issues before they happen., • Call center, sales, admin, or high-touch customer service experience preferred., • Strong computer literacy (Google Suite, CRMs, spreadsheets)., • Ability to follow SOPs and maintain accuracy across systems., • Reliable high-speed internet, computer with webcam, and headset., • Ability to work evenings and weekends (we operate 7 days/week)., • Weekly base pay, • Monthly Commission + performance bonuses (up to 25% extra over base pay upon goal achievments), • Flexible scheduling, • Gym reimbursement (up to $25/month), • 401(k) plan, • Medical insurance options We are the industry leader for a reason. When you join our team, you join a family dedicated to excellence, safety, and making a real-world impact every single day. Be our human voice. Help us ensure that every child is safe in the water. Requirements:

Job DescriptionBenefits: • Hiring Bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Mariela Gonzalez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred., • Bilingual Spanish (required)

Job Description About the Role Our client is seeking a Logistics Customer Service Specialist based in Englewood Cliffs, NJ. The role supports customer reporting and claims management, chassis utilization analysis, and non-conformance case handling under the direction of the team manager. Requirements Responsibilities • Prepare and respond to reports based on requests from Our Client customers, following task allocation and direction from the team manager, • Analyze chassis utilization status and manage overall usage efficiency, • Maintain and track the Claim List, ensuring timely progress updates and resolution, • Collect and manage supporting documents for claims from shipping lines, carriers, and warehouse operations, • Register and manage non-conformance cases in the system, including monitoring the status of non-conformance and claim records, • Perform all other tasks as assigned Qualifications • Bilingual proficiency in English and Korean, • Bachelor’s degree in Business, Logistics, or related field (preferred), • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Strong attention to detail and organizational skills Benefits Compensation $50,000-80,000 a year depending on qualifications and experience Benefits • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid Time Off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Russian, Cantonese or Spanish preferred.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 412 – 53-05 108th Street Corona, New York, 11368 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 53-05 108th Street Corona, New York, 11368 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 9:00 a.m. to 8:00 p.m. Tuesday, 9:00 a.m. to 8:00 p.m. Wednesday, 9:00 a.m. to 8:00 p.m. Thursday, 9:00 a.m. to 8:00 p.m. Friday, 9:00 a.m. to 9:00 p.m. Saturday, 9:00 a.m. to 9:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 11:30 a.m.-8:00 p.m. Floating to nearby stores is required including Sundays. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 05-20-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job Description POSITION DESCRIPTION Upper Room AIDS Ministry (URAM) is a Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible for performing their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The Registered Nurse position is responsible for providing direct patient care, ensuring clinical planning and coordination, assisting with testing and vaccination processes, and patient triaging. The registered nurse also plays a pivotal role in nursing administrative tasks (hospital discharges follow ups, vaccine inventory, prior authorizations, monitoring of chronic disease management tools). The Registered Nurse is a critical care team member and works with nursing staff to plan, deliver, and evaluate nursing care based on the needs and concerns of patients and administration. The Registered Nurse serves as a leader and maintains quality of care through an on-going process of assessment, planning, and implementation. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include, but are not limited to, the following: Clinical • Review patient charts for missing labs, reports, and/or open orders, • Triage urgent same day or double book appointment requests., • Participate in daily hurdles., • Assist with inventory management., • Prepare equipment and aid physician during treatment, examination, and testing of patients, • Verify chief complaint and take vital signs as requested., • Review the EHR active medication list with patients., • Conduct and document point-of-care tests based on protocol., • Perform testing, immunization, and other injections, as directed by providers and clinic protocols., • Perform phlebotomy as needed., • Provide general nursing care to patients:, • Administer prescribed medications and treatments in accordance with nursing standards., • Perform wound care, • Plan, articulate, and coordinate care and interventions., • Maintain consideration for specific age-related characteristics, needs related physical development, communication, and socialization and safety, in collaboration with other member of the care team, • Perform prior authorizations and DME requests., • Monitor and update patient monitoring databases (e.g hospital discharges, injectables), • Monitor and respond to clinical messages., • Under PCP’s direction, provide abnormal test results to patients and provide recommendations., • Document progress notes in electronic health record within 24 hours., • Manages patient flow through primary care clinic., • Perform CLIA waived tests as needed., • Maintain all environment of care quality logs, • Participate in scheduled clinic rounds to maintain the environment of care, • Ensure all CLIA WAIVED Testing Logs are completed, • Conducts medication management including performing medication reconciliation,) reinforce medication knowledge, and understanding of medication regimen;, • Ensures that the quality of care and environment are acceptable., • Enforces adequate Infection Control standards, with guidance from the Medical Director., • Must be a Registered Nurse licensed by the State of New York, • A Bachelor’s degree from an accredited college or university or an Associate Degree in Nursing with 2 years’ experience, • Strong phlebotomy skills, • Ability to work Saturdays and evenings. In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Exhibits professional integrity, • Experience with working at Federally Qualified Health Centers or other low resource settings, • Experience in caring for people with experiences of homelessness, people who are living with HIV, people who use substances, including people who inject drugs., • Experience in delivering care in gender affirming spaces., • Experience working in a setting that promotes interdisciplinary care planning, • Strong working Knowledge of Microsoft Office (Word, Excel, Outlook), • Strong communication skills, • Deliver excellent customer service reflecting a commitment to caring, courtesy, and respect for all patients upholding the mission of the organization., • Excellent Organizational skills The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: Up to $90,000 per year Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job DescriptionSalary: $19-22/hr Do you value mental and emotional well-being as part of a persons overall wellness? Serenium Therapy & Wellness is looking for a highly organized, detail-oriented, and motivated front desk associate to provide in person support for our NJ residents at one of our locations. As a part of the Front Desk team at Serenium, you will help our clients feel a sense of serenity and balance while speaking with them on the phone or in person. You will be responsible for providing exceptional administrative support to ensure the smooth operation of our mental health office. The ideal candidate will have previous experience in a medical office setting and possess excellent communication and customer service skills. Key Job Responsibilities: • Greet and check-in patients, ensuring a positive and welcoming experience, • Schedule appointments and manage the appointment calendar, • Collect necessary insurance and demographic information, • Answer phone calls and direct inquiries to the appropriate staff member, • Maintain patient records and complete medical records request, • Handle patient inquiries, provide information, and address concerns, • Assist with billing tasks as required, • Ensure compliance with HIPAA regulations and maintain patient confidentiality, • Collaborate with medical staff to ensure efficient patient flow About the Team: Serenium [suh-ren-ee-uhm] is a brand focused on therapy and wellness where serenity and calmness meets balance and equilibrium. A place where Mind, Body, Soul, and Emotion flow as one, into a lasting effect to feel whole and complete. We believe that therapy is not just for those who have a diagnosis, but for everyone. Mental and emotional well-being are essential parts of the wellness wheel of life. Just like going to the gym to exercise the body and improve ones physical health, therapy is the place to improve the mind and emotions. Whether a client has a diagnosis or a person is simply going through a life transition or event, like losing a job, having a baby, ending a relationship, or even finding ways to make new friends, were here to help and meet them where theyre at. Our New Jersey-based mental health practice is committed to making therapy affordable, accessible, and stigma-free. Whether managing a mental health diagnosis or navigating one of lifes transitions, Serenium provides compassionate, insurance-based therapy, including Medicaid and EAP coverage. With both in-person and virtual sessions available across New Jersey, we ensure clients receive high-quality, long-term support in a way that works best for them. Learn more about our company at Basic Qualifications: • Must be available to work a full 40 hour week, 5 days a week in office, M-F, • Must be available to work one-two closing shifts (typically 11:30a-8p), • Strong computer skills, including proficiency in Microsoft Office Suite, • Excellent organizational skills with the ability to multitask and prioritize tasks effectively, • Exceptional attention to detail and accuracy in data entry, • Strong interpersonal skills with the ability to communicate effectively with patients, staff, and external stakeholders, • Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality Preferred Qualifications: • Previous experience working in a medical office or similar administrative role, • Bilingual is a plus For full time non-clinical employees, Serenium offers the following benefits: • Company contribution to medical, dental, and vision insurance, • PTO & Sick Time