Bilingual customer service jobs in North Bergen, New Jersey - Page 9Create job alerts

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We offer perks like paid vacation, performance bonuses, and health insurance stipends, along with hands-on training to support your success. As a business graduate from the University of Delhi, I bring a global perspective and a passion for giving back, including supporting education and school supply donations for underserved children in India. If youre looking for a supportive, growth-oriented environment, wed love to have you on our team! ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Hemant Jiwnani - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred., • Bilingual Spanish preferred.

Job Description Position Summary The Customer Service Representative is primarily responsible for assisting current and potential customers, recommending storage solutions and performing associated administrative duties. Essential Job Functions • Greet customers in a friendly and courteous manner, • Ask probing questions and listen carefully to analyze customer needs in order to recommend best storage solution, • Provide excellent customer service in person and over the telephone with renting storage units, • Read, understand and explain contracts, lease agreements and associated fees to customers, • Prepare, process and review contracts and other documents, • Conduct guided facility tours and assist customers in choosing appropriate storage unit, • Act as expert on Company services and inform customers of all services, • Assist customers in viewing account balances, process payments and answer billing inquiries, • Provide timely feedback to management regarding customer concerns, • Maintain up-to-date customer information in the computer system, • Assist management in creating reports for submission to Corporate Headquarters, • Conduct daily physical inspection of all storage units to ensure facility meets Company standards for safety and cleanliness, • Reconcile inventory of all storage units, • Conduct merchandise inventory and notify management of product needs, • Provide administrative assistance and support, • Adhere to and encourage others to follow all Company policies and procedures, • Perform all duties in a manner consistent with Company quality assurance standards The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Fingering: typing of otherwise working, primarily with fingers rather than with whole hand or arm, • Talking: expressing or exchanging ideas by means of the spoken word, • Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound, • Repetitive motions: making substantial movements (motions) of the wrists, hands, and/or fingers, • Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. The employee is prohibited from assisting customers with loading or unloading their belongings, • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position, • Reaching: extending hand(s) and arm(s) in any direction, • Stooping: bending body downward and forward by bending spine at the waist, • Kneeling: bending legs at knee to come to a rest on knee or knees, • Standing: remaining upright on the feet, particularly for sustained periods of time, • Walking: moving about on foot to accomplish tasks, particularly for long distances The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED, • 2 years’ customer service experience, • Bilingual (English/Spanish) preferred, • elf-storage experience preferred, • Ability to effectively work as a team and maintain a positive environment, • Ability to multi-task and complete assigned duties within prescribed timeframes, • Excellent customer service skills, • Ability to engage customers in a positive way, • Strong computer skills, • Sufficient understanding of the English language to be able to read and understand contracts, agreements and comprehend instructions, • Basic math aptitude, sufficient to add, subtract, multiply and divide, • Strong attention to detail, • Excellent organization skills, • Ability to prioritize tasks and establish goals, • Ability to work a flexible schedule including evenings and weekends, • Ability to reliably and dependably adhere to work schedule, • Desire to learn and share knowledge

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: • Provide excellent customer service., • Engage prospects in meaningful conversations to assess their insurance needs and provide relevant information about our offerings., • Maintain accurate records of all interactions and update client information in our database., • Collaborate with the sales team to achieve weekly and monthly goals.Requirements:, • Excellent communication and interpersonal skills., • Previous experience in telemarketing or sales is preferred but not required., • Ability to work independently and as part of a team., • Basic computer skills and familiarity with CRM software., • High school diploma or equivalent., • Bilingual Spanish preferred

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed, • Service may include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Maintain accurate records of customer interactionsQUALIFICATIONS:, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented and able to multitask, • Proactive in problem solving, • Dedicated to customer service, • Ability to work in a team environment, • Ability to effectively relate to a customer, • Bilingual - Spanish required, • Property and Casualty license (must be able to obtain) This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Free food & snacks, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • 401K, • Hourly pay plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Experience in a variety of computer applications, particularly Windows, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Ability to assess customer needs and conduct effective interviews, • Ability to effectively relate to a customer, • Bilingual - Spanish preferred, • Personal Lines Licenses (must be able to obtain), • Bachelor's degree preferred, • Associate's degree or higher preferredIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We offer perks like paid vacation, performance bonuses, and health insurance stipends, along with hands-on training to support your success. As a business graduate from the University of Delhi, I bring a global perspective and a passion for giving back, including supporting education and school supply donations for underserved children in India. If youre looking for a supportive, growth-oriented environment, wed love to have you on our team! ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Hemant Jiwnani - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage client accounts and update information in the database., • Assist clients with policy changes and inquiries., • Process insurance claims and follow up with clients on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes., • Providing exceptional customer service through phone, email, and other communication channels., • Translating documents and correspondence between English and Spanish., • Collaborating with team members to ensure accurate and timely resolution of customer issues., • Educating clients on insurance products and helping them make informed decisions.Qualifications:, • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages., • Previous customer service experience in the insurance industry is a plus., • Strong organizational and multitasking abilities., • Empathetic and patient, with a commitment to resolving customer concerns., • Familiarity with insurance terminology and policies.Requirements:, • High school diploma or equivalent; college degree is a plus., • Relevant state insurance license preferred., • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Hector Camilo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred., • Bilingual Russian, Cantonese or Spanish preferred.

Job DescriptionBenefits: • 401(k), • Dental insurance Are you someone who goes above and beyond to help resolve complex issues while also driving results? Do you have experience in the Merchant Cash Advance (MCA) or financial services industry and strong negotiation skills when working with delinquent accounts? If so, wed love to meet you. We are seeking a Customer Service & Recoveries Specialist who is highly organized, detail-oriented, and skilled at working with merchants to resolve payment issues and recover outstanding balances. This role requires someone who can balance strong customer service with a results-driven approach to collections and recoveries. This position is 100% remote. Experience 1.54+ years of experience in financial services, MCA, lending, collections, or a related industry preferred. Primary Focus: Recovery optimization, minimizing portfolio risk, and reducing operational rework through proactive account management. Portfolio & Recovery Management • Independently manage a high-volume portfolio of merchant accounts., • Proactively identify and resolve under-remittance and delinquency issues., • Drive recoveries by negotiating same-day payments, payment arrangements, or alternative repayment plans., • Investigate merchant financials and asset information using bank statements and publicly available data., • Review and negotiate payment modifications to avoid escalation or legal action when possible., • Escalate accounts appropriately when recovery options have been exhausted., • Identify account trends and operational risks and communicate findings to management. Collections & Negotiation • Perform soft to mid-stage collections while maintaining a professional and solutions-oriented approach., • Negotiate repayment solutions with merchants experiencing financial hardship., • Work strategically to maximize recoveries and reduce outstanding balances., • Maintain detailed and accurate documentation of all account activity and merchant communication. Customer Service • Provide top-tier support to merchants through calls, emails, and chats., • Answer inbound customer inquiries and provide timely solutions., • Make outbound calls to resolve payment issues and follow up on delinquent accounts., • Resolve merchant concerns efficiently while protecting company financial interests., • Maintain professionalism and empathy when working with difficult or distressed merchants. Operational Responsibilities • Document all communications in the appropriate systems and deal files., • Navigate multiple systems and screens simultaneously while speaking with merchants., • Respond to internal chats and communications in a timely manner., • Collaborate with internal teams to resolve account issues. Qualifications • 1.54+ years of experience in MCA, lending, collections, or financial services preferred, • Strong negotiation and recovery skills, • Ability to manage a high-volume account portfolio, • Strong work ethic and self-starter mindset, • Excellent attention to detail, • Ability to multitask in a fast-paced, high-volume environment, • Strong verbal and written communication skills, • Comfortable handling difficult conversations while remaining professional, • Customer service and collections experience preferred, • Typing speed of 30+ WPM with 90% accuracy, • Bilingual Spanish and English preferred, • Familiar with Google Suite Technical Skills Excel Requirements Comfortable working with: • VLOOKUP / XLOOKUP, • IF statements and nested formulas, • COUNTIFS and SUMIFS, • Pivot Tables, • Data analysis for portfolio tracking and recovery performance Computer Skills • Intermediate computer proficiency, • Ability to navigate multiple programs and CRM systems simultaneously This is a remote position.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We offer perks like paid vacation, performance bonuses, and health insurance stipends, along with hands-on training to support your success. As a business graduate from the University of Delhi, I bring a global perspective and a passion for giving back, including supporting education and school supply donations for underserved children in India. If youre looking for a supportive, growth-oriented environment, wed love to have you on our team! ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain client records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Strong communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Spanish preferred.

Job DescriptionJob Description Job Description We are seeking dependable, energetic bilingual (English/Spanish) Customer Service Representatives to join our Domino’s team. This position plays a critical role in delivering outstanding customer service while maintaining food quality, cleanliness, and operational standards. If you thrive in a fast-paced environment and take pride in doing things the right way, we want to hear from you! Responsibilities The responsibilities listed below are representative of the position and are not intended to be a complete list of all duties required. Additional tasks may be assigned as needed. * Greet customers and provide friendly, professional service * Take accurate orders in-store and by phone in English and Spanish * Resolve customer concerns respectfully and efficiently * Maintain a positive and professional store image at all times * Prepare products according to Domino’s standards * Maintain store cleanliness throughout shift * Follow strict money handling guidelines * Wear Domino’s-approved uniform * Apron required when handling food * Bike drivers must wear helmets * Maintain professional language (no profanity or inappropriate content) Qualifications * Fluent in both English and Spanish (preferred) * Strong work ethic and attention to detail * Ability to multitask in a fast-paced environment * Basic math skills * Reliable and punctual Why Join Us? * Flexible scheduling * Growth opportunities * Team-focused environment * Employee discounts If you’re dependable and ready to work in a fast-paced, team-oriented environment — apply today! Qualifications * Fluent in both English and Spanish (preferred) * Strong work ethic and attention to detail * Ability to multitask in a fast-paced environment * Basic math skills * Reliable and punctual

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job Description About the Role Our Client is seeking a candidate to manage end-to-end ocean freight processes, serve as the primary point of contact for customers on ocean shipments, and coordinate with carriers and internal teams to ensure timely delivery and billing. Requirements Responsibilities • Manage end-to-end ocean freight processes including booking, documentation, tracking, and delivery., • Serve as the primary point of contact for customers regarding ocean shipments, providing timely updates and solutions., • Coordinate with shipping lines, carriers, and overseas agents to secure bookings and manage schedules., • Monitor shipment status and proactively communicate delays or issues to customers and internal stakeholders., • Handle freight quotations, rate requests, and service inquiries., • Collaborate with operations, customs brokerage, and finance teams to ensure accurate and timely billing., • Resolve service issues and customer complaints with professionalism and efficiency., • Maintain compliance with international trade regulations, company policies, and industry standards., • Provide reports as requested by customers., • All other tasks as assigned. Qualifications • Bilingual proficiency in English and Korean., • Bachelor’s degree in Business, Logistics, or related field (preferred)., • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)., • Strong attention to detail and organizational skills. Benefits Compensation $50,000-80,000 a year depending on qualifications and experience Benefits (Full-Time ONLY) • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job Description Cooperidge Consulting Firm is seeking a Retail Banker for a top Community-Focused Banking client in Union City, NJ. As the face of the branch, the Retail Banker is responsible for delivering world-class service through proactive client engagement and personalized financial solutions. This role manages the full spectrum of the branch experience—from high-accuracy transaction processing and account openings to strategic product recommendations. The ideal candidate is a high-energy, bilingual professional who thrives on building long-term customer relationships and driving branch growth. Job Responsibilities • Client Engagement: Deliver a premium service experience by proactively greeting and assisting clients to understand and meet their unique financial goals., • Account Management: Open new accounts and facilitate applications for deposits, personal loans, and other core financial products., • Transaction Excellence: Process financial transactions with 100% accuracy, including deposits, withdrawals, loan payments, and domestic/international wire transfers., • Financial Advocacy: Promote integrated banking solutions, including savings accounts, lending products, and digital banking tools, to enhance the client’s financial well-on., • Regulatory Compliance: Maintain strict adherence to all internal policies and federal regulations, specifically BSA (Bank Secrecy Act) and KYC (Know Your Customer) standards., • Relationship Building: Conduct periodic follow-up calls and meetings with customers to cultivate loyalty and ensure long-term satisfaction., • High school diploma or equivalent is required (Business-related focus preferred).Experience, • Minimum of two (2) years of experience in retail banking, customer service, or sales., • Strong foundational knowledge of retail banking procedures and current financial regulations.Skills & Languages, • Bilingual Proficiency (English & Spanish) is REQUIRED., • Proficiency in Microsoft Office and comfort navigating digital banking technology., • Excellent interpersonal skills with a "sales-oriented" mindset., • Self-motivated and capable of working in a fast-paced, high-volume environment. Work Model & Physical Requirements • Schedule: Full-time; must be available for shifts Monday through Sunday based on business needs., • Mobility: Ability to travel between nearby branch locations as required., • Comprehensive health, vision, and dental insurance plans, • Life insurance coverage, • 401(k) retirement plan with company matching contributions, • Paid time off including vacation, sick leave, and holidays, • Opportunities for career growth and advancement

Job DescriptionBenefits: • 401(k) matching, • Competitive salary State Farm Insurance Agent located in Bronx NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Menes Insurance Agency Inc, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Follow up with customers for outstanding items, • Handle service calls, billing and paymentsAs an Agent Team Member, you will receive..., • Salary plus commission, • Paid Time Off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement, • 401(k) matchingRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Ability to multi-task, • Ability to make presentations to potential customers, • Bilingual - Spanish preferred, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 407 – 37-74 90th Street, Jackson Heights, New York, 11372. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 37-74 90th Street, Jackson Heights, New York, 11372 location has the following operation hours, Eastern Standard Time (EST): Sunday, 7:00 a.m. to 12:00 a.m. Monday,7:00 a.m. to 12:00 a.m. Tuesday, 7:00 a.m. to 12:00 a.m. Wednesday, 7:00 a.m. to 12:00 a.m. Thursday, 7:00 a.m. to 12:00 a.m. Friday, 24 hours Saturday, 24 hours. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 7:00 a.m.- 3:00 p.m. Sunday through Saturday. Floating to nearby stores is required including Sundays. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-05-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule, • Opportunity for advancement ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Mariela Gonzalez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain client records and update information as needed., • Assist with customer retention., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Strong communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Spanish

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Cliffside Park, NJ. This is an in-office position. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options, • Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... • Salary plus Bonus, • Paid Time Off (vacation and personal/sick days), • Health Insurance, • Retirement Plan, • Training and development, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Property & Casualty license (required), • Life and Health license (required), • Bilingual English/Spanish preferred, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development, • 401(k) matching, • Company parties We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job Description Job Summary We are seeking Bilingual/Multilingual Customer Service Representatives to support a large-scale public service enrollment program in a remote contact center environment. This role involves handling inbound calls, educating callers on available options, and assisting with enrollment-related processes while delivering professional, accurate, and empathetic customer service. The ideal candidate has prior call center experience, strong communication skills, language fluency, and the ability to succeed in a structured, fast-paced remote setting with strict attendance and training requirements. Location & Employment Details • Work Arrangement: Fully Remote, • Time Zone: Eastern Time preferred, • Employment Type: Temp-to-Perm, • Openings Available: Multiple positions, • Eligibility: U.S. work authorization required (no international background checks permitted) Key Responsibilities • Handle inbound customer calls related to enrollment services, • Provide clear, accurate information and guidance to callers, • Assist with enrollment and disenrollment processes, • Review submitted forms for completeness and accuracy, • Maintain accurate records and data entry, • Escalate issues or concerns to supervisory staff as needed, • Support call coverage during high-volume periods, • Perform additional duties as assigned by management Qualifications & Experience Education: High school diploma or equivalent required Experience: • 1–2 years of call center experience strongly preferred, • Customer service or human services background required, • Ability to manage high call volumes and multitask effectively, • Strong computer skills and typing proficiency, • Excellent verbal and written communication skills, • High reliability, punctuality, and adherence to schedule, • Ability to learn and apply program knowledge quickly, • Professional demeanor and positive, team-oriented attitude Technical & Equipment Requirements (BYOD) Candidates must provide and maintain their own equipment: Computer: • Windows 10 or newer OR, • MacOS 10.15 or newer, • Chromebooks are not permitted Headset: • Wired USB headset with microphone and noise suppression, • Bluetooth headsets are not allowed Internet Connectivity: • Minimum 25 Mbps download (single user), • 50 Mbps download (shared connection), • Minimum 5 Mbps upload (10 Mbps preferred), • Hardwired Ethernet connection required, • Mobile hotspots may not be used as the primary connection Additional Notes • This role operates in a highly structured environment with limited flexibility for attendance or schedule changes, • Successful candidates demonstrate professionalism, adaptability, and a strong commitment to customer service excellence

Job DescriptionDescription: JOB TITLE: Client Services Public Benefits Enroller EXEMPTION: Non-Exempt REPORTS TO: Program Director SUPERVISES: N/A PURPOSE OF THE POSITION: Coordinate access to resources that help clients secure access to public benefits. I. SPECIFIC RESPONSIBILITIES include, but are not limited to • Assess client eligibility for public benefits by completion of an over-the-phone or in-person financial intake, • Provide screening, information, and 1-to-1 assistance to connect individuals to public benefit programs, • Recruit and/or obtain referrals of clients that are determined to be eligible for benefits enrollment services, • Effectively utilize external and internal databases (e.g. Client Track, Client Navigator), • Represents and promotes the agency’s mission and programs in various public settings (outreach sites, events, organizations, referring agencies, etc.), • Abide by privacy laws and understand the need to maintain client confidentiality, • Keep track of program goals and ensure the goals are met, • Education/Degree minimum requirement: Bachelor’s Degree preferred, or professional and community experience that may be the equivalent of or a substitute for a formal Bachelor’s Degree, • Experience working in a non-profit or community setting, preferred, • Customer service experience preferred, • Knowledge of public assistance programs and familiarity with enrollment processes (Medicare, Medicaid, SNAP, LIHEAP, LIS, MSP, etc.), • Ability to independently develop strong partnerships with internal and external stakeholders and effectively conduct outreach, • Excellent customer service, relationship, and problem-solving skills, • Detail-oriented, highly organized, and dependable, • Superior organizational, interpersonal, time management, and written and oral communication skills, • Build and maintain close, daily interactions with co-workers and supervisors, • Effectively communicate with outside agency staff, • Have a strong sensitivity to cultural differences present among staff and clients within our organization, • Helping community members with legal services and maintaining confidentiality, • Work primarily in an office setting, • Considerable time is spent at a desk using a computer, • May attend various meetings with different personnel and supervisors, • Some travel throughout Brooklyn, New York is required to meet with clients, • Flexible schedule for occasional evening or weekend work The Client Services Public Benefits Enroller position focuses on determining clients’ eligibility and completing their enrollment in public benefits. BENEFITS Benefits included Medical, dental, vision, and life insurance along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan. Up to four weeks paid vacation. Compensation: $42,500 - $45,000 per year, commensurate with education and experience. This is a full-time position at 35 hours per week. Requirements:

Job DescriptionSalary: $21-$23 Hourly Retention Specialist Edison Home Health Care Are you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us? • No prior experience needed Just a background in customer service, Medicaid, or healthcare!, • Make a difference by helping patients navigate the healthcare system and retain essential home care services., • Grow with us We offer competitive benefits and opportunities for advancement. Key Responsibilities: • Patient Retention: Manage a full schedule of calls with existing clients to ensure they continue receiving our services., • Medicaid & Medicals: Follow up on Medicaid eligibility issues and obtain updated medical documentation from patients., • Process Management: Stay organized and ensure all processes are followed to retain patient services., • Collaboration: Transfer qualified and converted callers to the appropriate departments and manage patient information in Salesforce., • Patient Relations: Work with diverse patients across New York State, providing top-notch customer service. What Were Looking For: • Education: High school diploma or equivalent (required)., • Language Skills: Bilingual in Spanish (preferred)., • Tech-Savvy: Comfort with Microsoft Office, especially Excel., • Communication: Strong verbal skills, including listening, advising, and consulting., • Organized & Driven: Ability to manage time effectively and work independently or as part of a team., • Experience: Prior experience in home health care and knowledge of HHA Exchange (a plus). What We Offer: • Competitive Compensation: We offer weekly pay between $21-$23 an hour with direct deposit available and opportunities for advancement., • Health & Wellness: Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health Savings Account (HSA), Flexible Spending Account (FSA), AD&D Insurance, Life Insurance, Short & Long Term Disability, and Employee Assistance Program (EAP)., • Retirement Benefits: 401K plan., • Work-Life Balance: Generous PTO, sick days, bereavement leave, 6 paid federal holidays, and 2 floating holidays., • Additional Benefits: Employee Discount Program, referral program, loan assistance, and paid orientation. Make a Difference with Edison Home Health Care! Ready to join a team that values your skills and dedication? Apply today and be a part of something meaningful. #INDOP

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent Team Member, you will receive..., • 401K, • Hourly pay plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agency, • Hiring Bonus in the range of $$750 - $$3,000, • Hiring Bonus up to $3,000Requirements, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Ability to work in a team environment, • Ability to effectively relate to a customer, • Bilingual - Spanish preferred, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Bachelor's degree preferredIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Agent Hielly Martinez, earned the privilege of becoming a State Farm Agent in 2008, inspired by the work ethic and humility of his immigrant parents. Through hard work, determination, and a passion for helping others, his agency quickly became a top producer and eventually expand to multiple office locations. Mr. Martinez is grateful for the chance to serve his community while creating opportunities for othersespecially young adults who, like himself, dream of financial stability and a brighter future. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Hielly Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Property & Casualty license (must have or be able to obtain)., • Bilingual Spanish preferred.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description ROLE DESCRIPTION: Larissa Buerano - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Able to obtain Property and Casualty License, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needs, • Bilingual Spanish (required)BENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Mariela Gonzalez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred., • Bilingual Spanish (required).

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred., • Bilingual Spanish, Russian or Cantonese preferred.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Duties: Ensures delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquiries. To assist in the resolution of all customer service issues that arise, by addressing them directly where appropriate or direct them to the appropriate department. Issues may be resolved face to face, by telephone, email, fax or mail. Listens to customer requests, referring to directories to answer questions and provide information. Suggests and check alternate spellings, locations, and/or listings to customers lacking details or complete information. Uses and understands technology to properly activate emergency procedures and communicate with responsible staff in the event of an emergency (Fire alarm/Code Red, code blue, elevator malfunction, code amber, etc.) Keeps records of all actions/inquires placed, received and reported. Schedules out-patient appointments, after hours or as necessary. Receives customers inquires and effectively communicate with patients, staff, visitors and others respecting patient information. Train and/or assist in training of other customer service representatives. Updates customer services directory information. Performs administrative duties such as typing, faxing, filing, proofreading and preparing correspondence. EDUCATION + EXPERIENCE REQUIREMENTS: High School Diploma or Equivalent Computer Knowledge, Microsoft Office Excellent and clear oral and written communication skills Bilingual (English and Spanish) preferred Must be willing to work a flexible schedule, including nights, weekends and holidays

Job Description Job Duties/Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Performs general bookkeeping duties and budget analysis, as needed, as well as miscellaneous accounting duties., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Enters cooperators' monthly payments into Yardi System., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Compares inventory to computer and office records (such as received/un-received purchase orders, supply requisitions, work orders and invoices) to obtain current inventory., • Processes purchase requisitions, packing slips, invoices and chargebacks., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned. Work experience requirements: • Exceptional written/oral communication, as well as excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System isa plus., • May also require one (1) to three (3) years Accounting/Bookkeeping experience. Education/Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, is a plus Testing: • Drug screening, as permitted by, and consistent with, applicable law. Physical Requirements: Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. *Riverbay Corporation is an Equal Opportunity Employer. *

Job DescriptionWant to make a meaningful difference in people’s lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Consultant conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry.WHAT YOU WILL DO • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism, • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns, • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available, • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests, • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance, • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing, • Operate cash register, computer-based POS system, and cash drawer, • Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines, • All other job duties as assignedWHAT WE ARE LOOKING FOR, • High School diploma or General Education Development (GED) required, • Associate or Bachelor’s degree in any field preferred, • Excellent computer, language and reasoning skills, • Bilingual in Spanish preferred, • Excellent multi-tasking skills over the phone, • Occasionally requires local travel, as neededPHYSICAL REQUIREMENTS, • Constantly perform desk-based computer tasks, • Frequently sitting, • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 407 – 37-74 90th Street, Jackson Heights, NY, 11372. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 37-74 90th Street, Jackson Heights, NY, 11372 location has the following operation hours, Eastern Standard Time (EST): Sunday, 7:00 a.m. to 10:00 p.m.; Monday to Thursday, 7:00 a.m. to 12:00 a.m.; Friday and Saturday, 24 hours. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Sunday through Saturday, 2:00 p.m.-10:00 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-20-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 412 – 53-05 108th Street Corona, New York, 11368 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 53-05 108th Street Corona, New York, 11368 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 9:00 a.m. to 8:00 p.m. Tuesday, 9:00 a.m. to 8:00 p.m. Wednesday, 9:00 a.m. to 8:00 p.m. Thursday, 9:00 a.m. to 8:00 p.m. Friday, 9:00 a.m. to 9:00 p.m. Saturday, 9:00 a.m. to 9:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 11:30 a.m.-8:00 p.m. Floating to nearby stores is required including Sundays. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-04-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job DescriptionCompany Description For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k), • Paid Sick hoursJob Description We’re hiring a self-motivated Business System Analyst and the successful candidate will work directly with various business department to improve business process. Responsibilities: • Coordinate requests from various department for business process changes including enhancement IT systems., • Collecting and analyzing business pain points and suggestion better solution for improvementQualifications, • Minimum of 3 years of experience related business innovation and IT., • Familiarity with Javascript, ServiceNow as an operation, and development are preferred, • Familiarity with Oracle, SQL is preferred, • Strong communication and customer interface skills, • Build/manage plan and risks, • Identify & validate client's business needs & requirements/processes and translate them into system requirements, • Facilitate with user acceptance testing and provide issue resolution to the business users, • Excellent analytical abilities and problem-solving skills, • Strong organization skill for multiple task., • College degree in Information Systems, • Bilingual (English / Korean) Additional Information All your information will be kept confidential according to EEO guidelines. * NO C2C *

Customer Service Representative (CSR) - Remote (New Jersey Residents Only)Pay Rate :$18. Bilingual (English / Spanish)Location :Remote - Must reside in the state of New JerseyEmployment Type :Temporary project roleProject Focus :Health Care Open Enrollment SupportAbout the RoleWe are seeking Custome

QUALIFICATION REQUIREMENTS :2 years of customer service experience Minimum Education - HS Diploma or GED from an accredited institution. Satisfactory experience responding to customer service inquiries, help desk, or public relations capacity, utilizing computers and information technology.

Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. Previous experience in customer service preferred. Maximus is curr

We run a food helpline that connects people to free food resources in their communities, and we're hiring a bilingual (English / Spanish) Customer Service Specialist to join our remote team. Respond to inbound text messages and occasional phone callsListen without judgment and refer clients to appro

Job DescriptionSalary: $20-$30 per hour Who We Are: Our premier criminal defense, immigration, and family law firm is looking to immediately add a Bookkeeper to our team of professionals. We are a top-rated and rapidly expanding law firm and are interested in a candidate who is dedicated, reliable, and looking to grow within the practice. Our main office is located near City Hall in downtown Manhattan, NYC, and we have satellite offices in Brooklyn, NY and Garden City, NY. Our law firm operates as a team, with each member bringing their individual strengths and experiences to provide our clients with top-quality representation, no matter what they face. Customer service is of the utmost importance and we believe that the personal attention we give to each of our client's cases helps to ensure solutions tailored to their unique needs. The ideal candidate must have excellent communication skills and the ability to excel in an energetic and fast-paced, collaborative environment. Responsibilities: • Recording daily financial transactions and completing the posting process, • Entering data, maintaining records, and creating financial statements and reports, • Managing accounts payable and receivable, as well as payroll and commission, • Cross-checking accounting data, • Account reconciliation, • Generation of various financial metric reports, • Showcasing excellent communication, organizational, and time management skills, • Work independently, prioritizing, and multitasking as necessary, • Familiarizing yourself with various apps, software, and marketing platforms to better serve our clients, • Perform other duties as required What We Offer: • Excellent pay, commensurate with experience, • Health benefits, • 401K with discretionary matching, • Paid time off, • Paid sick days, • Maternity/ Family leave, • Commuter Benefit Program, • Discretionary performance based year-end bonus, • Collegial and close-knit work environment, • Unlimited potential for growth What We Require: • Up-to-date resume complete with relevant experience including at least 3 years of bookkeeping experience, • Cover letter highlighting your skill set, • Salary requirements, • Bilingual preferred, but not required, • Proficiency with Clio case management software, Excel and Google Sheets., • College diploma or equivalent, • Must be at least 18 years of age and eligible to work in the USA Applications that are not complete will not be reviewed. Please do not call the office to follow up on your application. We will reach out to you if we believe that you are the right fit for the team. This descriptions purpose is to indicate the kinds of tasks and levels of work difficulty that will be required for this position. It is not intended to limit the right of any supervisor to assign, direct, modify or reassign duties responsibilities to this job at any time. The use of specific duties stated above shall not be used to exclude non-listed responsibilities of similar kind or level of difficulty.

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. Responsibilities: • Generates leads, cold-calls, and prospects potential clients., • Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions., • Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly., • Follows up with potential merchants by reviewing products and services features, benefits, and terms., • Closes sales in a timely and effective manner., • Navigates potential lead sources; develops and maintains new lead sources., • Develops new sales opportunities within the existing client base., • Builds and maintains relationships with referrals and affiliates., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Spanish is required., • High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred., • 2-3 years sales and/or customer service experience required., • Previous experience in the Merchant Service industry is an asset., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Strong desire to succeed in a competitive market and self-motivated., • Able to work independently and driven by results.Our team is growing, we are hiring multiple positions on an ongoing basis. About uP: Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR Pr152cDtn2

Job Description Nurse Manager - New York, NY (#3331) • Location: New York, NY, • Employment Type: Full-time, Exempt, • Salary: $105,000 - $110,000 annually About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview; Greenlife Healthcare Staffing is seeking an experienced Nurse Manager to lead the clinical nursing staff and oversee patient care operations of a Family Health Center in New York, NY. This leadership role comes with a $2,000 Sign-On Bonus and requires strong ambulatory care experience and management skills. Why Join Us? • Competitive Compensation: $105,000 - $110,000 per year, • Comprehensive Benefits: $2,000 Sign-On Bonus, • Work Schedule: Full-time exempt, 5 days a week., • Professional Growth: Leadership role in a mission-driven community health setting., • Impactful Work: Directly shape patient care delivery and lead a team dedicated to improving community health outcomes. Job Responsibilities: The Nurse Manager is a registered nurse with accountability for clinical care of a designated patient care service area. The manager is responsible for assessing, identifying, planning, implementing, and evaluating the processes, technology, personnel, and facility needs required to achieve patient outcomes safely in a patient-centered environment. The Nurse Manager demonstrates knowledge of the principles of human growth and development throughout the life span, and the ability to guide the care teams in identifying patient/family needs relative to age, specific requirements, and in accordance with Standards and policy and procedure. • Assures effective patient flow within the Health Center, telephone, and walk-ins, • Assists providers in procedures, phone calls, referrals, problem solving., • Provides nursing care and health education to patients., • Oversees maintenance of clinical inventory and forms., • Assists the providers with diagnostic procedures and treatment regimens when in need., • Assesses reports, customer surveys, evaluations, and other data to identify and plan the process, technology, personnel, and facility needs to deliver care in a designated patient care area., • Communicates care area purpose and goals to the care team., • Interviews, hires, terminates, disciplines, and evaluates patient care staff., • Monitors selection and use of health center supplies, technology, and equipment., • Collaboratively creates an interdisciplinary health center -based QI program effective in identifying means to improve patient care or teams and services, and participates in the QI process., • Achieves successful compliance with regulatory agency standards., • Assures staff understanding of, and compliance with, infection control mandates., • Assures that all health center staff are informed of medical center developments and participates in the patient care area planning and problem-solving., • Conducts/facilitates leadership and nursing meetings, demonstrates ability to achieve meeting outcomes. Maintains records of minutes., • Assures that the ability of the assigned patient care provider is congruent with patient/family health care needs. Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives. Requirements Qualifications: • Education: Bachelor of Science in Nursing (BSN) or equivalent Bachelor's degree (Required)., • Licensure & Certifications:, • Licensed Registered Nurse in New York State, • Current BCLS, Infection Control Certificate, and Child Abuse Certificate, • Experience:, • Minimum of three (3) years of experience in an Ambulatory/Medical Surgery/ER setting preferred., • Minimum of two (2) years of nursing experience, • Demonstrated ability to perform venipuncture and administer medications, including immunizations, • Demonstrated experience with telephone triage and diagnosis procedures., • Demonstrated ability to provide quality care to patients and guide nursing staff., • Demonstrated ability to plan, make decisions, organize, and direct the work of others, • Demonstrated organizational, clinical, and interpersonal skills, • Demonstrated ability to problem solve using critical thinking, • Demonstrated basic computer skills, including typing, • Language: Bilingual Spanish is preferred.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Program Director, provide clinical oversight for staff and clients consistent with maximizing service delivery to the clients served. The position requires an individual who consistently works to achieve both personal and work-unit goals; effectively extends cooperative efforts beyond the confines of the department or discipline; interacts/deals effectively with others even in adverse conditions; is willing to go the extra mile to meet the needs and expectations of individuals, families and communities; is genuine passionate, professional, transparent and responsible. The Clinical Supervisor must have excellent customer service skills and able to develop internal and external resources and customer relationships. Nurture partnerships, inspire others, and engender trust. KEY ESSENTIAL FUNCTIONS • Coordinates clinical and counseling services for the program., • Supervises counselors and as needed, other program staff., • Completes employee evaluations and performance improvement plans., • Reports all grievances and incidents to the Program Director and assists with investigations and completes all required documentation., • Performs regular chart audits, conducts quality assurance, and reports performance improvement data and trends to the Program Director., • Develops and maintains client clinical groups and activities schedules., • Assists staff with client diagnosis, treatment planning decisions, and counseling approaches., • Assists Program Director, Psychiatric Nurse Practitioner, and mental health staff with the coordination of mental health services., • Facilitates weekly team meetings and case conferences., • Ensures qualitative, accurate, and timely documentation., • Participates in clinical and administrative team meetings., • Participates in utilization review and quality assurance activities., • Assists with manager on call responsibilities in the evening and weekends as needed., • Works collaboratively with treatment team to ensure comprehensive service plans and evaluations are completed, with quality, in a timely manner., • Works collaboratively with outreach team to identify and screen referrals for admission, • Holds a small caseload as needed to support the clinical team, • Runs groups as needed to support clinical needs of the program., • LMSW/LMHC/LMFT or eligible for licensing, or CASAC or other equivalent license with supervisory clinical experience., • Qualified Health Professional (QHP) required, • 3+ years of prior clinical experience in substance use disorder treatment setting., • Demonstrate skills in strength-based, person-centered, and trauma-informed care., • Basic computer skills for word processing and spreadsheet use, • Effective communication skills, • Strong follow-up skills required, • Ability to work in and be sensitive to a culturally diverse environment, • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality., • Must hold Clinical foundations I and II training certificates Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job DescriptionCompany Description About NYPCC New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America’s Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact. Why Work at NYPCC: • We Pay Down Student Loans, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Continuing Education Opportunities Available, • Amazing Workplace Culture, • NYPCC Health and Wellness EventsJob Description The position of Bilingual Case Manager requires a positive, motivated, compassionate, organized, and detail-oriented individual who is able to work well with a population with pervasive mental health issues. This a very fast-paced and detailed position that ensures that clients are eligible for services with our agency. Responsibilities: • Facilitate a high-volume mental health intake process by managing referrals, enforcing no-show policies, and scheduling intake appointments to ensure the efficient onboarding of new clients., • Verify Medicaid eligibility to ensure that potential clients have proper medical coverage and meet NYPCC criteria for admission., • Conduct an average of 40 to 45 daily interactions with new clients, demonstrating excellent interpersonal and communication skills to establish rapport and guide individuals through the intake process., • Play a pivotal role in client and therapist matching following intake completion, including reassignment of caseloads during therapist transitions, leaves, or departures, ensuring seamless continuity of care within a dynamic and fast-paced organizational environment., • Perform other duties as assigned by Supervisor.Qualifications, • Bilingual; fluent in English and Spanish, • Associate degree in a related field, • 1 year of experience working in a social service or mental health setting is a plus, • 1 year of experience using an EHR system, • MUST have experience working in a very fast paced environment, • MUST be able to follow workflows and multi-task during the course of the day, • MUST be detailed oriented, • Exceptional customer service and communication skills, • Excellent organizational and time management skills, • Problem-solving skills is vital, • and the ability to multi-task with attention to detail, • Ability to work independently and as a team, • Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, • Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality, • Able to work well in a fast-paced environment, • Passionate about NYPCC’s mission and values Additional Information Salary: $21.00 - $23.00 per hour Compensation commensurate with experience and qualifications. NYPCC is an Equal Opportunity Employer

Job DescriptionSalary: $55,000 - $ 70,000 per year Company Overview: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position title: Marketing Associate We are hiring multiple positions! Position summary: The Marketing Associate is responsible for developing, maintaining, and strengthening relationships in the field with new and existing referral sources who can refer clients to our company. He/she is a key member of our Business Development team and helps lead the creation and implementation of referral strategies that increase patient census, brand awareness, and overall company visibility. Key Responsibilities: • Obtain referrals from existing referral sources and follow up to ensure patients are enrolled with the agency, • Build strategic partnerships and develop techniques to attract new clients in the industry, • Schedule and present information about True Cares programs and services to community organizations, including doctors offices, hospitals, nursing homes, independent living facilities, planning boards, and other healthcare professionals, • Utilize marketing strategies and techniques to attract new patients, • Research and participate in health and wellness fairs throughout New York City; coordinate partnerships with different health agencies with long-term impact goals in mind, • Attend community events as needed, • Develop compelling and concise outreach materials in collaboration with the Branding department, • Demonstrate thorough knowledge of the agency, including our vision, mission, and values; the services we provide; and how we differentiate ourselves from other home care agencies, • Provide monthly reports on outreach efforts, • Perform other related marketing duties as assigned Required Qualifications: • High school diploma/College degree in a related business field preferred, • Knowledge of and experience in the Home Care Private Client sector is a plus, • This role requires up to 75% travel within New York City; having a car is required, • Bilingual in Mandarin and/or Cantonese is required, • Knowledge and experience with computer applications, including Salesforce and Excel, • Excellent sales and marketing, communication, time management, and organizational skills, • Self-driven with strong business development goals and the ability to execute plans to achieve desired outcomes, • Clean, professional image, behavior, and demeanor are expected at all times, • Maintaining standards of high quality customer service Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • PTO and paid holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space