Matawan
Job Description TAPROOM SERVER, ALTERNATE ENDING BEER CO. Job Responsibilities: • Serve as a beer guide/ambassador for our guests, providing a unique experience and education for those who are new to craft beer, • Greet guests and explain our beer and food menu, assist with selections, and take orders in a positive and friendly manner, • Attend to guests before, during, and after their meals/drinks, • Assist with any to-go orders, beer and merch at the end of each meal, • Serve as an information hub for guests on all things related to the brewery/taproom (info on upcoming events, beers, food, specials, etc), • Flexible hours are required (able to work days, nights, weekends, holidays), • Knowledge of menu items, including beers, wines, and food, • Knowledge of POS systems and basic computer skills, • Working knowledge of craft beer styles, • Certificates/Licenses: Alcohol Awareness Training (T.I.P.S. Certification), Cicerone Level 1 certification recommended, • Meets state age requirements for handling alcoholic beverages, • Able to tolerate pressure and work calmly and efficiently during busy times, • Exhibits an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations, • Shows enthusiasm for the job and for Alternate Ending, • Is considerate, patient and willing to help out fellow employees, • Is courteous, has a friendly personality and professional appearance., • Exhibits strong problem solving, communication, and interpersonal skills., • Must be able to stand/walk for 8 hours; bend, push, pull; lift 25-50lbs, • Frequently stands, walks, talks and hears; uses hands, reaches with hands and arms; occasionally sits, climbs, balances, stoops, kneels, crawls, crouches, taste or smells, • Environment/Noise: Occasionally works in extreme heat, wet or humid conditions. Noise level is moderate, • Occasionally works in outdoor weather conditions