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- New York Marriott Marquis
Bell Attendant9 days agoPart-timeManhattan, New YorkQualifications Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Education: High school diploma or G.E.D Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Benefits Additional Information Temporary position, Pay: $20.71-$24.36/hour The pay range for this position is $20.71 to $24.36 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Responsibilities Greet and escort guests to rooms Open doors and assist guests/visitors entering and leaving property Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services) Transport guest luggage to and from guest rooms and/or designated bell area Assist with luggage storage and retrieval Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage Supply guests with directions Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed Communicate parking procedures to guests/visitors Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Maintain awareness of undesirable persons on property premises Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats (e.g., small print) Move at a speed required to respond to work situations (e.g., run, walk, jog) Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality
Easy apply - NYIC
Operations Manager2 months ago$15–$20 hourlyFull-timeManhattan, New YorkWe are thrilled to announce an exciting opportunity to join our team as an Operations Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. You will be responsible for overseeing operations at our location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Location Management: Overseeing operations, including coordinating boat or bus arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat or bus captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
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