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  • Senior Center Van Driver
    Senior Center Van Driver
    3 days ago
    Full-time
    Manhattan, New York

    The Senior Center Van Driver has an important role at our program. In this energetic role, you will ensure safe, reliable, and friendly transportation for our older adult members. We are seeking a motivated driver who has personality, thrives in a dynamic environment and is committed to safety, customer service, efficient transportation operations and cleanliness. Driver- Transportation: Duties & Responsibilities Monday- Friday; Hourly; Medical Benefits; Earned vacation/sick time; Holidays Driver Responsibilities Transport and Escort *Transport older adults to and from the center and occasionally to various destinations as required. (i.e., medical appointments, benefits , etc.) *Ensure the safety of the passengers through the use of seat belts, wheel chair brackets and other safety devices. *Ensure that vehicle safety is adhered to at all times (i.e., passengers are secured and seated before driver moves) *Assist in the scheduling of routes. *Complete daily passenger log. *Collect and record participants contributions. *Ensure all required vehicle signs/postings are visible and up-to-date. Vehicle Maintenance *Keep vehicle clean (inside & outside) and in good operating condition. *Inspect vehicle daily and report any operational or structural defects immediately. *Oversee the maintenance, repair, and cleaning of the vehicle (gas, oil, changing tires, wheelchair lift & other inspections, fire extinguisher etc.) *Keep daily gasoline and mileage records *Keep vehicle repair log *Pick up and return the vehicle to the garage or parking place daily. Duties Safely operate 12 passenger van in compliance with all traffic laws and transportation safety regulations. Assist passengers with mobility needs, including wheelchair assistance and boarding/alighting procedures, ensuring their comfort and safety at all times. Follow emergency response procedures for transportation incidents, including CPR and first aid when necessary, to address passenger health or safety issues promptly. Maintain a clean and well-maintained vehicle interior and exterior, performing pre-trip inspections and reporting any mechanical issues immediately. Communicate effectively with passengers using clear language; manage behavior and discipline when needed to ensure a respectful environment. Respond quickly to traffic changes or route adjustments to ensure on-time arrivals while prioritizing passenger safety. Adhere to all driving codes, policies, and local/state commercial driving laws while maintaining a professional demeanor at all times. Experience Proven experience in driving, including transit bus operation, school bus driving, truck driving with a strong understanding of traffic laws and safety regulations. Experience working with seniors is highly desirable; ability to manage behavior and provide compassionate customer service. Knowledge of emergency response procedures for transportation situations such as accidents or medical emergencies; CPR certification is a plus. Familiarity with wheelchair assistance techniques Excellent communication skills in English; multilingual abilities are an advantage for serving diverse communities. Valid commercial driver’s license (CDL) with appropriate endorsements; knowledge of vehicle codes and transportation safety regulations required. Join us as a Senior Center Van Driver to make a meaningful difference every day! Your dedication will support safe transportation services that empower our community members to stay active, independent, and connected. Pay: $17.50 - $21.00 per hour Benefits: 401(k) Health insurance Paid time off People with a criminal record are encouraged to apply Work Location: In person

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  • Customer Assistant
    Customer Assistant
    1 month ago
    $17 hourly
    Full-time
    Manhattan, New York

    Job Title: Bus Customer Service & Boarding Agent We are seeking an energetic, reliable, and customer-focused Bus Agent to assist customers traveling to and from our sightseeing boat. The ideal candidate must be confident speaking loudly and clearly to groups, comfortable working in a fast-paced outdoor environment, and skilled in customer service, sales, and conflict de-escalation. Responsibilities: • Welcome customers and provide excellent customer service., • Check tickets and explain the bus and boat route., • Organize customers and board them onto the correct bus., • Accurately count and record all passengers boarding the bus., • Clearly communicate instructions so large groups can hear and understand., • Answer customer questions professionally and confidently., • Help promote and sell tour tickets when needed., • Calm frustrated customers and resolve conflicts respectfully., • Coordinate with bus drivers, ticket agents, and other team members., • Keep the boarding area organized and ensure buses depart efficiently. Qualifications: • Strong customer service and communication skills., • Energetic, outgoing, confident, and approachable., • Comfortable speaking loudly and directing large groups., • Sales experience or a natural ability to engage customers., • Strong conflict-resolution and de-escalation skills., • Able to remain calm and professional under pressure., • Reliable, punctual, attentive, and good with numbers., • Able to stand and work outdoors for extended periods., • Must be a team player with a positive attitude., • Previous tourism, transportation, hospitality, sales, or customer service experience is preferred. Schedule and Pay: • Up to 40 hours per week, • Flexible availability required, including weekends and holidays, • Pay: $17, • Approximately $700 per week when working 40 hours, • Overtime will be paid in accordance with applicable law We are looking for someone who can confidently take charge of the boarding process while making every customer feel welcomed, informed, and respected.

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