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Job DescriptionSalary: $70k - $95k About Brothers International Food Holdings, LLC: Brothers International brings the world's best fruit to its customers. Our Ingredients divisions supply every major food and beverage manufacturer in North America with the fruits from the best growing regions of the world. Our CPG division sells market-leading branded and private label freeze-dried fruits to retailers nationwide. We are seeking a full-time Operations Manager to join our talented team in our Rochester, NY headquarters! Position Summary: The Operations Manager will provide dynamic leadership for all activities related to contract manufacturing, materials management, demand planning, transportation, warehousing, distribution, new product development, research & development, and compliance of Brothers International Food Holdings, LLC Consumer Packaged Goods division. This role is responsible for driving operational excellence across the division, ensuring seamless project management from concept to commercialization, and providing robust support to the operations and sales teams. Essential Functions: Leadership & Management: • Lead and mentor a high-performing team, working cross-functionally across operations, R&D, and sales support to foster professional growth, accountability, and a collaborative environment., • Establish and manage team goals and KPIs that align with the company objectives, regularly conduct performance reviews, and provide constructive feedback to ensure continuous improvement., • Drive a culture of operational excellence by empowering team members to identify process efficiencies, solve problems, and take ownership of their work., • Manage cross-functional challenges and resolve operational bottlenecks to maintain project timelines., • Serve as the primary liaison and accountability manager for our manufacturing contractors., • Establish Key Performance Indicators (KPIs) and drive continuous improvement initiatives for the Brothers International CPG Operations team., • Oversee the NPD process from a project management perspective, including concept evaluation, business analysis, and commercialization., • Coordinate efforts between R&D, sales, marketing, and operations to ensure new products meet market demands and are feasible for production and distribution., • Manage project timelines, budget, and resources for all new product initiatives., • Responsible for demand planning and forecasting all retail finished goods., • Determine raw material requirements and lead all procurement activities., • Manage all third-party manufacturing activities, including pricing, quality, yield/scrap, and schedule adherence., • Ensure coordination with the Shared Logistics Services team regarding the international and domestic movement of products via air, ocean, multimodal, and over-the-road transportation., • Establish Key Performance Indicators (KPIs) and lead quarterly business reviews with all key trading partners., • Provide the sales team with domestic order placement, fulfillment, and management of inventory levels at third-party warehouse locations., • Ensure high-level customer service to customers., • Oversee sales support individual(s0, acting as the primary point of contact for sales-related operational inquiries, working to resolve issues, and improve order-to-delivery cycles., • Liaise with suppliers, customers, and third-party providers to build and maintain strong working relationships across the supply chain. Minimum Qualifications: • Bachelors Degree in Business Administration, Supply Chain, Operations or related field., • MBA a plus, • PMP a plus, • 5-10 years of management experience focused in operations, supply chain, distribution, etc., • Proven experience in managing R&D and New Product Development processes from a project management perspective. Knowledge, Skills, & Abilities: • Ability to lead a high-performing cross-functional team, driving results., • Demonstrated success in driving efficiency via continuous improvement activities., • Experience managing company-operated warehouse operations, multi-site distribution networks, contract manufacturing, and 3PL relationships., • Experience in servicing retail customers (big box and grocery) strongly preferred., • Experience with ERP systems, • Strong skills in organization and planning, with a demonstrated ability to lead multi-functional teams., • Self-motivated with high energy and an engaging level of enthusiasm., • Exceptional verbal communication and presentation skills., • Strong sense of customer centricity., • Ability to adapt to a changing environment. Brothers International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job DescriptionWhy Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role Turtle is seeking an Operations Manager in Syracuse/Rochester, New York who will be responsible for managing the day to day activities of a branch while evaluating current and proposed systems and procedures. Recommends changes when necessary and assists in the implementation of new processes. This individual will perform a variety of tasks while leading and directing the work flow of others. The Operations Manager reports to the Branch Manager and Corporate Operations. This individual must be able to travel to both branches in Syracuse and Rochester. What You’ll Do: • Audit and standardize all system processes and procedures, • Interview, hire, terminate, discipline and prepares annual reviews, • Streamline administrative functions for Customer Service, Warehouse, and Sales, • Lead continuous improvement efforts, • Oversee Fiscal accountability and Monthly/Year End Closings, • Inventory Control/Cycle Count, • Oversee Branch Claims:, • Freight, • Insurance, • Workers Compensation, • Manage financial reports:, • Unbilled Tickets, • Cycle Count Adjustments, • Open Sales & Purchase Orders, • Non-stock and Unavailable Inventory Management, • Returns: OERMS/PORMS, • Warehouse Transfer Exceptions, • Order Entry Exceptions (OEIX), • Oversee branch personnel including billing, customer service, warehouse, inventory control, and sales, • Review all daily branch activities, • Training and development of branch personnel, • Payroll, • Facilities Maintenance, • Branch Replenishment, • Employee Sales, Credit Card, Cash, and COD account reconciliation, OEROB (cash balancing report), • Resolving branch disputes with Corporate Accounting:, • Accounts Payable, Accounts Receivable, Invoice Processing, • Trouble Shooting/Problem Solving, • Record Retention:, • Receipts, Packing Slips, Billing, OEROB, Manifests, • HS Diploma + min 2 Year College Degree or equivalent work experience, • 8+ year of Warehouse Operations experience, • Must have warehouse and staff management experience, • Experience with Warehouse Management Systems preferred, • Must be able to read, count accurately, do simple math (add, subtract, multiply, divide) and write legibly., • Ability to follow and provide directions with emphasis on safety Ability to multi-task and meet tight deadlines Ability to be flexible, • Ability to lift 50 pounds, • Proven Leader with readiness to actively participate in all warehouse activities, • Forklift certified We offer a competitive benefits package that includes: • 401(k) plan, • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid holidays, • Vacation Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. What To Do Next You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle. Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking a high energy, motivated Account Development Specialist / Rochester - Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, and Wyoming Counties Responsible for maximizing the sales and marketing of supplier brands to a targeted off-premise and on-premise account base through effective planning, selling, merchandising and communication that permits achievement of company and supplier objectives. ESSENTIAL POSITION RESULTS • Determines specific needs of individual off-premise and on-premise accounts by analyzing account data and surveying for opportunities., • Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling new products, distribution, display or feature opportunities, drink and/or wine lists and promotions., • Obtains appropriate distribution of supplier brands throughout the targeted off-premise or on-premise account base by presenting and selling based on the brands' features and benefits., • Maintains key accounts, by effectively communicating marketing plans, maintaining relationships with influencers presenting new products and conducting business reviews as prescribed by management., • Understands company pricing and product programming information monthly by reviewing and maintaining accurate and up to date records., • Understands competitive pricing and product programming by reviewing pricing schedules and surveying accounts., • Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate., • Educates account staff on priority brands by administering instructional staff training seminars. Also educate EMN Sales Representatives through work withs and or monthly meetings., • Upon obtaining WSET Level 3 certification, may assist in delivering WSET Level 2 training., • Maintains professional relationships with all suppliers by participating in effective supplier work-with sales calls., • Contributes to team effort by accomplishing related results as needed., • Supports sales representatives as a training and information resource by presenting and sharing account trends and brand knowledge., • Produces wine, and cocktail lists by working with BRANDMUSCLE., • Facilitates accounts visits, dinners for dignitaries and supplier representatives by scheduling and preparing accounts to meet the expectations of suppliers and management., • Completes all necessary training programs by attending, participating, and passing all required tests as defined by management., • Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications, establishing personal networks., • Maintains customer confidence and protects operations by keeping information confidential., • Maintains a safe and clean working environment by complying with procedures, rules and regulations. SUPERVISORY RESPONSIBILITIES None COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: • Salary Range: $65,000 - $85,000 year / annual bonus potential / mileage reimbursement, • Paid Holidays, Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans), 401K, PTO, vacation accrual, Flexible Spending Account, and more., • The company will evaluate a specific candidate's education, skills, and experience when making an offer. QUALIFICATIONS Education, Certifications and/or licenses: • High School diploma or equivalent required., • Bachelor's degree in related field and/or equivalent training and work experience preferred., • Ability to hold a Solicitor's Permit required., • Must have a valid driver's license and be able to operate a motor vehicle., • Must have flexible working hours (including some evenings) Experience: • A minimum of two years in sales or industry related experience is required. Knowledge/Skills: • A sound understanding of wine and spirits is required., • Strong computer, customer service and interpersonal skills required., • Results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion., • Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines., • Proficient PC Skills using MS Office and other various computer programs including presentation software., • Familiarity with assigned territory is a plus., • Highly Motivated., • Preplanner. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. Know Your Rights

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID OR Rochester, NY OR Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products – Being the product expert while being current on product releases and mandatory training. Education and Experience Required • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or, • High School Diploma and either 2 years of HCM experience or 4 years of relevant experience in technical support, call center operations, or other high-volume customer facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Self-starter with the ability to handle multiple projects at once Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $24 - $26 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description The Technology Support Specialist plays a vital frontline role in The Strong’s technology team, delivering responsive and dependable support for both information technology (IT) and audiovisual (AV) systems throughout the museum. Serving as the primary contact for the IT help desk, this position installs, configures, maintains, and troubleshoots a range of hardware and software used by museum staff, exhibits, events, and facility rentals. Combining strong technical skills with a commitment to outstanding customer service, the Technology Support Specialist operates both independently and collaboratively to resolve issues efficiently—whether in person, over the phone, or via remote support. This role supports daily IT operations and assists with AV setup for internal meetings, rentals, public programs, and high-profile events. The Support Specialist follows defined escalation protocols, documents support activities, and contributes to the continuous improvement of the museum’s technology environment. Candidates for this position must have a broad technical foundation, a proactive attitude, and the ability to manage shifting priorities in a dynamic, fast‑paced setting. As with all museum staff, the Technology Support Specialist is expected to act professionally, maintain a positive and ethical approach to their work, and contribute meaningfully to the museum’s mission and guest experience. Essential Duties: The duties below are representative of key responsibilities for this role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. IT Support and Service Delivery The Support Specialist responds to service requests via the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and troubleshooting hardware (workstations, printers, mobile devices), software, peripherals, and operating systems. Support Specialists prepare and deploy equipment for new hires or role changes, deliver one-on-one user training, maintain detailed records of service activities, and escalate unresolved issues to senior staff while keeping users informed. Asset inventory tracking, basic network support, cable installation, and labeling are also required. Audio‑Visual (AV) Services The Support Specialist delivers exceptional AV service and support across all museum venues. This includes ensuring reliable AV functionality, facilitating AV setup and teardown for internal meetings, public programs, and rental events, and becoming proficient with lighting and sound systems in spaces such as the Theater and Atrium. Responsibilities include managing the PA announcement system, supporting event scheduling, collaborating with external vendors for large-scale technical setups, and supporting equipment repairs or replacements. Systems & Infrastructure Support Support Specialists document system configurations, procedures, and maintenance schedules to promote knowledge sharing and continuity. They support the deployment and maintenance of equipment and assist with infrastructure projects—such as exhibit‑related tech integrations—in coordination with the technology team. Team Collaboration and Professional Development Support Specialists participate in IT and general staff meetings, providing updates, contributing to planning, and enabling cross‑departmental coordination. They stay current with museum‑specific and general IT/AV technologies, maintain expertise in core systems, and support broader technology initiatives through teamwork. On-Call Rotation The Technology Support Specialist participates in the technology team’s after-hours on-call rotation and contributes to organizational planning as needed. Additional Responsibilities Support Specialists collaborate with team members and staff from other departments to enhance process and service quality. They aid the Technology & AV Services Supervisor in developing training materials, participate in project and process teams, and work evenings, weekends, or overtime as required to support operations, events, and after‑hours maintenance. Knowledge, Skills & Abilities: The candidate may have any combination of education and experience but should possess the required skills and knowledge for successful performance. Our general minimum requirements are: • High school diploma or equivalent., • At least 1 year of technical support experience, preferably in a business or institutional setting., • Understanding of basic networking concepts, protocols, and best practices., • Proactive problem-solving, strong follow-up, and organizational skills., • Proficiency in common Windows and MacOS applications such as Microsoft Office, Adobe Products, and other related software., • Lift certification or ability to obtain it., • Strong interpersonal skills, including tact, listening, diplomacy, and teamwork., • Ability to deliver technical training patiently and effectively., • Effective time-management and multitasking in deadline-driven environments., • Professional communication skills, both oral and written, in English., • Commitment to providing excellent service in alignment with the museum’s mission. Preferred Qualifications • Associate degree in computer science or related field., • Any applicable industry certifications (e.g., CompTIA A+)., • Prior experience working in museums, cultural, or nonprofit technology environments.