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About the Role We are seeking a proactive and bilingual (English/Spanish) professional to join our team as an Insurance & Administrative Support Specialist. This role combines customer service, administrative coordination, and insurance support in a fast-paced, client-focused environment. Key Responsibilities Provide exceptional customer service for Property & Casualty insurance lines, including Auto, Homeowners, and Business Liability. Communicate fluently in English and Spanish to support a diverse clientele. Deliver executive-level administrative support: calendar management, phone handling, and client follow-up. Maintain organized office systems and manage supply inventory. Perform clerical tasks such as filing, proofreading transcription and document scanning. Submit timely and accurate activity reports to the supervising agent. Required Qualifications Bilingual in English and Spanish (spoken and written). MUST HAVE Basic knowledge of Auto, Home, and Business Insurance products. Strong communication skills and professional demeanor. Proficient in Microsoft Word, Excel, OneDrive, and Google Workspace. High attention to detail and ability to multitask in a high-demand environment. Reliable, self-motivated, and committed to excellence. Must be available to work the following schedule: Full-Time | Monday–Friday 9 AM–5 PM | Saturdays 9 AM–3 PM (Tax Season) Preferred Qualifications New York State Property & Casualty Insurance License. New York Automobile Insurance Plan (NYAIP) Online System knowledgeable. Notary Public certification Why Join Us? Opportunity to grow within a dynamic and supportive team. Serve a meaningful role in helping individuals and businesses protect what matters most. Gain valuable experience in both insurance and administrative operations. Benefits Paid Time-Off Supportive team environment Opportunities for growth and development Apply today if you're ready to bring your bilingual skills, insurance knowledge, and administrative expertise to a purpose-driven team! Starting Base Rate of $18.00/hour. Job Type: Full-time Pay: $18.00 per hour Benefits: Paid time off Work Location: In person

We are a clean tech as a service company working with world-famous names in multiple industries, providing environmentally preferable cleaning, maintenance, sanitizing and disinfecting products and technologies. Our program eliminates large volumes of plastic, toxic chemicals and carbon emissions to mass consumers in our space and has a beneficial, triple bottom line impact. Our disruptive and innovative model has captured the attention of some of the biggest names in business. Our company is a certified B Corporation; a values-based, mission-driven business that operates according to the principles of sustainability and integrates these into daily decision making and sales. We provide a dynamic, open, exciting work environment providing many opportunities to learn new elements of business and sustainability. Communication is the key to happiness for us and we thrive on employee questions, suggestions, and feedback. We have an immediate opening for a Operations Specialist manager position, with possible remote working days as an Operations Specialist with an opportunity to advance, whose primary responsibilities include: • Work & communicate with equipment and parts vendors, • Processing parts & service requests from field techs & customers, • Ordering parts and equipment, • Receiving parts orders into inventory, • Manage Equipment inventory levels & par stocks at HQ and around the U.S., • Shipping and tracking orders, • Track shipments, • Assist with fulfillment and receiving teams, • Using company’s CRM - customer, service & parts tracking software, • Eager, team player, • Strong computer skills in Google suite, Microsoft office, • 1 year Customer Service or Operations experience - preferred, • Strong attention to detail, • Bilingual English/Spanish preferred, • $55K to $60K per year, with salary review in 6 months, • Health Benefits after 3 months, • 15 days PTO

As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

Human Care is hiring for the role of a Bilingual Cantonese or Mandarin/English Speaking Compliance /HR Specialist to join our HR team for our Forest Hills, NY (Queens Office Location) . The right candidate will be providing support with the development, implementation and maintenance of our field employees compliance processes, company policies as well as state and federal regulations. The HR compliance Specialist responsibilities are but not limited to the following: Responsibilities include: Assisting with all hiring, onboarding and training of new caregivers Track, maintain, and update personnel records within the established guidelines Understands and adheres to state and federal regulations as well as company policies and procedures Manage telephone calls in a supportive and professional manner Working closely with our caregivers for all human resource related matters. Qualifications • Must be fluent in reading, writing and speaking in both English, Cantonese or Mandarin (Korean language also would be a +)., • Must have Experience in home care, • Must be computer literate – HHA Exchange preferred (willing to train), • Ability to perform and manage responsibilities concurrently in a demanding and busy environment while maintaining the highest standards of professionalism when interacting with fellow team members, management and all employees. Related keywords: human resources, HR Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

Location: Remote, On-site, or Hybrid Job Category: Web & IT Solutions Specialist – Administrative Experience Level: Senior Level Office Time: 08:00 A.M. (EST) – 05:00 P.M. (EST), Monday to Friday Employment Type: Full-time Salary: Based on Discussion 🌐 Web & IT Solutions Specialist (Administrative) Are you passionate about technology and eager to bring innovative web and IT solutions to life? At Brand Clamp Inc, we build digital experiences that deliver real results. We’re looking for a proactive Web & IT Solutions Specialist (Admin) to manage the backbone of our web and IT operations. 🔧 What You’ll Do: Maintain hosting servers, domains, cPanel, and other panels Develop, maintain, and optimize websites (WordPress, Laravel, HTML, etc.) Streamline billing and client management apps (WHMCS) Design and improve UX/UI Apply AI tools (ChatGPT, DeepSeek, etc.) for workflow improvements Troubleshoot and fix website/software issues Boost online visibility using SEO and social media tools (Facebook Ads Manager, Business Manager, etc.) Ensure smooth system performance and resolve challenges Collaborate with designers, developers, and marketers Stay updated with the latest IT and digital marketing trends 📌 What We’re Looking For: Bachelor’s degree in computer science engineering, IT, or related field engineering degree 1–3 years of experience in web administration, hosting, or IT support Experience with WordPress, Laravel, WHMCS, cPanel, and control panels Strong knowledge of coding (C++, PHP, HTML, JavaScript, Python, etc.) SEO and online visibility expertise Problem-solving skills, attention to detail, and strong work ethic Ability to work independently and in teams Portfolio of web/IT projects (preferred) Demonstrated loyalty, honesty, and punctuality Willingness to share your screen during work 💡 Why Join Brand Clamp Inc? ✅ Work with cutting-edge tools and platforms ✅ Unlock growth opportunities and continuous learning ✅ Be part of a dynamic, innovative, and collaborative team ✅ Opportunity to work with an international company ✅ Competitive compensation with additional benefits ✅ Flexible remote-friendly environment