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  • Encore Business Group inc
    Customer Service Manager
    Customer Service Manager
    hace 11 días
    Jornada completa
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • BrightSide Media
    Local Business Development Partner
    Local Business Development Partner
    hace 12 días
    Jornada parcial
    West Caldwell

    Role Overview: Local Business Development Partner (Independent Contractor) We are seeking independent, self-motivated Local Business Development Partners to be a part of our founding team of marketing specialists in the Morristown, Ledgewood, Wayne, Totowa, Pompton Plains, Hawthorne and Prospect Park NJ markets. This is an exciting ground floor opportunity to launch a new local brand and business model. As a Local Business Development Partner, you’ll work directly with small, locally owned businesses to help them grow their visibility and attract new customers through affordable, high-impact advertising solutions. As an independent contractor, you will introduce and sell hyper-local advertising solutions to small and medium-sized businesses. You'll also offer additional critical services such as website development, social media management, and Google Business Profile optimization for businesses in need of these services that can’t staff or hire these positions themselves. This is a part-time, commission-based opportunity ideal for someone entrepreneurial who enjoys relationship-building and helping local businesses thrive. Responsibilities • Identify and recruit local businesses to host digital screens that display rotating ads, • Sell advertising spots to businesses looking to reach nearby customers through these screens ● Offer and sell additional digital services, including:, • Website creation, • Social media page setup and management o Google Business Profile support, • Maintain your own outreach schedule and pipeline, • Educate potential customers on the benefits and ROI of hyper-local screen-based advertising What You’ll Need • Entrepreneurial mindset and ability to self-manage, • Strong local knowledge and community connections, • Confidence in speaking with small business owners, • Sales, customer service, or local marketing experience preferred but not required, • Access to a phone, computer, and reliable internet, • Reliable transportation for local meetings Compensation • Renewal bonuses for recurring advertising or service clients Note: Commission rates discussed during interview process Time Commitment • Flexible hours: Set your own schedule, • Ideal commitment: 20 hours per week, • No minimum quota required, though success depends on proactive outreach ● 3 days paid training provided This is a 1099 independent contractor position. There are no hourly wages, benefits, or reimbursements for time worked. Contractors are responsible for their own taxes and business expenses.

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  • TaxVance LLC
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 21 días
    $16–$18 por hora
    Jornada parcial
    Sunset Park, Brooklyn

    For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

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  • Humancare Home Healthcare
    HR Generalist
    HR Generalist
    hace 23 días
    $55000–$60000 anual
    Jornada completa
    Forest Hills, Queens

    Human Care is hiring for the role of a Bilingual Cantonese or Mandarin/English Speaking Compliance /HR Specialist to join our HR team for our Forest Hills, NY (Queens Office Location) . The right candidate will be providing support with the development, implementation and maintenance of our field employees compliance processes, company policies as well as state and federal regulations. The HR compliance Specialist responsibilities are but not limited to the following: Responsibilities include: Assisting with all hiring, onboarding and training of new caregivers Track, maintain, and update personnel records within the established guidelines Understands and adheres to state and federal regulations as well as company policies and procedures Manage telephone calls in a supportive and professional manner Working closely with our caregivers for all human resource related matters. Qualifications • Must be fluent in reading, writing and speaking in both English, Cantonese or Mandarin (Korean language also would be a +)., • Must have Experience in home care, • Must be computer literate – HHA Exchange preferred (willing to train), • Ability to perform and manage responsibilities concurrently in a demanding and busy environment while maintaining the highest standards of professionalism when interacting with fellow team members, management and all employees. Related keywords: human resources, HR Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

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  • Brand Clamp
    Web & IT Solutions Specialist (Admin)
    Web & IT Solutions Specialist (Admin)
    hace 1 mes
    Jornada completa
    Sunnyside, Queens

    Location: Remote, On-site, or Hybrid Job Category: Web & IT Solutions Specialist – Administrative Experience Level: Senior Level Office Time: 08:00 A.M. (EST) – 05:00 P.M. (EST), Monday to Friday Employment Type: Full-time Salary: Based on Discussion 🌐 Web & IT Solutions Specialist (Administrative) Are you passionate about technology and eager to bring innovative web and IT solutions to life? At Brand Clamp Inc, we build digital experiences that deliver real results. We’re looking for a proactive Web & IT Solutions Specialist (Admin) to manage the backbone of our web and IT operations. 🔧 What You’ll Do: Maintain hosting servers, domains, cPanel, and other panels Develop, maintain, and optimize websites (WordPress, Laravel, HTML, etc.) Streamline billing and client management apps (WHMCS) Design and improve UX/UI Apply AI tools (ChatGPT, DeepSeek, etc.) for workflow improvements Troubleshoot and fix website/software issues Boost online visibility using SEO and social media tools (Facebook Ads Manager, Business Manager, etc.) Ensure smooth system performance and resolve challenges Collaborate with designers, developers, and marketers Stay updated with the latest IT and digital marketing trends 📌 What We’re Looking For: Bachelor’s degree in computer science engineering, IT, or related field engineering degree 1–3 years of experience in web administration, hosting, or IT support Experience with WordPress, Laravel, WHMCS, cPanel, and control panels Strong knowledge of coding (C++, PHP, HTML, JavaScript, Python, etc.) SEO and online visibility expertise Problem-solving skills, attention to detail, and strong work ethic Ability to work independently and in teams Portfolio of web/IT projects (preferred) Demonstrated loyalty, honesty, and punctuality Willingness to share your screen during work 💡 Why Join Brand Clamp Inc? ✅ Work with cutting-edge tools and platforms ✅ Unlock growth opportunities and continuous learning ✅ Be part of a dynamic, innovative, and collaborative team ✅ Opportunity to work with an international company ✅ Competitive compensation with additional benefits ✅ Flexible remote-friendly environment

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