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alchemy. is a NYC-born lifestyle brand offering jewelry, fragrance, apparel, and candles designed for the modern traveler. With our flagship airport shop at JFK Terminal 8, we bring a curated selection of small-batch and elevated essentials to an international audience. We are seeking a Retail Assistant to join our team. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced retail environment. This role requires strong retail experience, administrative or assistant-level support skills, and the ability to deliver boutique-level customer service to a global audience. Applicants without relevant experience will not be considered. Responsibilities • Deliver exceptional, boutique-level customer service, creating a welcoming and personalized shopping experience for each traveler., • Consistently meet and exceed daily and weekly sales goals, contributing to overall store performance., • Proactively upsell shipping services for customers who wish to send purchases directly from the terminal., • Encourage customers to follow alchemy. on Instagram and explore our e-commerce site, helping to grow the brand’s digital community and online sales., • Support the store manager with daily operations, including opening/closing procedures, merchandising, and maintaining visual standards., • Monitor and restock inventory, ensuring shelves are organized and displays are polished at all times., • Assist with administrative and reporting tasks, such as sales tracking, daily/weekly reporting, and scheduling support., • Handle all operational and customer information with the utmost confidentiality and discretion., • Anticipate needs and provide seamless support to management during shifts., • Maintain compliance with JFK/Port Authority guidelines for airport retail operations. Qualifications • Previous retail experience is required. Applications without retail experience will not be considered., • Assistant or administrative experience with proven organizational and multitasking skills., • Demonstrated success in achieving and exceeding sales goals., • Strong ability to provide boutique or luxury-level customer service in a professional, polished manner., • Excellent communication and interpersonal skills; able to connect with a diverse international customer base., • Strong adaptability, problem-solving, and attention to detail in a fast-paced setting., • Dependable, punctual, and professional in appearance and demeanor., • Ability to maintain confidentiality while handling sensitive operational and business information., • Comfortable working independently while also being a collaborative team player., • Must be eligible to work in the United States and able to pass all TSA/Port Authority background checks and security clearance requirements.
Assistant Store Manager – Retail Shop We are a busy and well-established retail store seeking a dedicated professional to assist with store management and daily operations. This is a long-term, stable position with training provided, offering the opportunity for growth into a full-time role. We are prepared to hire immediately for the right candidate. Position Details: Hours: 25-30 hours per week to start, with potential for full-time after the introductory period Schedule: Flexibility required, weekends, and closing shifts (store is open 7 days a week) Compensation: Commensurate with experience Key Responsibilities: Deliver outstanding customer service and support in a retail setting Assist in overseeing store operations, ensuring smooth daily functioning Perform administrative tasks with accuracy and efficiency Support sales floor activities and guide customers in selecting products Take on store management responsibilities as assigned Qualifications: Knowledge of holistic healing and wellness supplies—or the ability to learn quickly Prior supervisory or management experience-required Strong retail sales and customer service background (minimum 2 years preferred) Proficient with computers and retail-related software Administrative experience (2 years preferred) Bilingual in Spanish (highly desirable) Valid driver’s license and reliable transportation (preferred, for occasional errands) How to Apply: Please respond to this posting with your name and availability for immediate consideration. Selected candidates will be contacted to schedule phone interviews. When applying, please include answers to the following: Do you have knowledge or experience with candles, herbs, oils, or other related supplies? Do you have retail sales experience? If so, how many years? Do you have schedule flexibility, including evenings and weekends? Do you have a valid driver’s license and access to a personal vehicle? Would you be able to assist with errands if needed?