Residential Appliance Repair Technician
hace 19 días
Dallas
Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company car, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Savings bank, • Training & development, • Vision insurance About Guinco Service Founded in 1997, Guinco Service is a premier, family-owned appliance repair company. We are an exclusive Factory Certified Care provider for the Whirlpool Corporation family of brands (Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana). Our motto is "Let our family help yours," and that applies to our employees just as much as our customers. We provide a collaborative, supportive, and team-oriented setting where you can build a long-term career. Why Join the Guinco Family? Hear from our employees! Click Here We know that for a technician, the support team behind you is just as important as the tools in your hand. We have built a system designed to help you succeed: • Stop Chasing Parts: We perform in-office part pre-screens and pre-order parts for most calls before you ever arrive., • Fully Stocked Support: You are backed by a fully stocked warehouse with inventory supported by the nations two largest appliance parts distributors., • Paperless Workflow: We are 100% paperlessall service orders, technical data, and routing are handled electronically via company-issued iPads. Health & Wellness • Health, Dental, & Vision Insurance: 50% of premiums paid by the company for employees., • Health Savings Account (HSA): Includes company contributions., • Family Support: Paid Maternity & Paternity Leave., • Insurance: Company-Paid Life Insurance/AD&D, with voluntary Critical Illness, Accident, and Hospital Indemnity options., • Disability: Long Term Disability coverage.Financial & Future, • 401(k): Retirement plan with company match., • Time Off: Paid Time Off (PTO), Holiday Pay, and Bereavement Leave.Tools & Equipment, • Company Vehicle: Take-home vehicle provided., • Expenses Covered: Gas card and vehicle maintenance covered., • Tech: iPad and truck stock provided., • Uniforms: Company-provided.Key Responsibilities, • Diagnose & Repair: Accurately diagnose and repair residential home appliances (Refrigeration, Cooking, Cleaning, Laundry) to manufacturer standards., • Customer Service: Maintain a high level of customer satisfaction through effective communication and a professional demeanor., • Digital Management: Utilize a company-issued iPad to process repair records, reference technical information, collect payments, and issue receipts electronically., • Decision Making: Make timely, independent decisions regarding repairs while working within a supportive team structure., • Communication: Effectively communicate with customers, technical support, dispatch, routing, and management.Qualifications & Requirements, • Experience: 2+ years of experience as a Full Line Appliance Repair Technician (Refrigeration, Cooking, Cleaning, Laundry) is required., • Physical Ability: Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds., • Screening: Willing to undergo a pre-employment drug screen, criminal background check, and drivers license check., • Attitude: Enthusiastic, reliable, and customer-service focused., • Technical Skills: Basic computer/tablet skills and strong mechanical aptitude.