Community Health Worker - Outreach
2 days ago
Benson
Job Description Qualifications and Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Job duties may be modified at any time based on business needs. This is a one-year, grant-funded position. Employment in this role is at-will and there is no guarantee of extension or renewal beyond the grant period. Essential Job Duties: Provides basic health checks, educational services, and referrals. • Screens for diabetes, hypertension, and high cholesterol by performing glucose finger sticks, blood pressure screenings and cholesterol finger sticks., • Screens for high BMI (Body Mass Index) and provide appropriate education and referrals., • Renews clinical skills checklist sign-off annually to ensure accurate collection of blood pressure, blood sugar, height, weight, BMI, neck and waist measurement, oxygen saturation metrics., • Screens, documents, and reports back on patient's social determinants of health., • Completes and documents all community health screenings accurately into NextGen Electronic Health Records and submits monthly reports., • Prepares and updates educational material on health care programs and services so that it is culturally appropriate., • Performs quality assurance testing on all equipment., • Attends and participates in department-specific training and staff meetings., • Attends Community Health Worker conferences and other developmental/educational opportunities., • Assists patients with scheduling clinic appointments when in the field., • Obtains and records patients vital signs according to protocol (blood pressure, blood sugar, height, weight, BMI, neck and waist measurement, oxygen saturation) prior to patient seeing provider., • Fills out necessary paperwork for recording purposes, inputs vitals information into NextGen for provider review., • Maintains patient confidentiality following HIPAA policies and procedures., • Communicates in a professional and timely manner with patients and other members of the care team at all times., • Assists clinical staff with determination of patient eligibility for certain services such as immunizations (based on age and CDC guidance), • Works to reduce cultural and socio-economic barriers between patients and the care team, health center or other institutions., • Provides non-emergency transportation to CCHCI established patients., • Assists patients in accessing health related services including obtaining a medical home, overcoming barriers to obtaining needed medical care and/or social services by scheduling follow-up appointments, arranging transportation, and following up with patients who missed appointments., • Facilitates patient access to community resources, including locating housing, food, clothing, education and life skills training based on social determinants of health screening and needs., • Assists patients in utilizing community services including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible., • Follows up with both patients and providers regarding health/social service plans to ensure patients' medical needs are met., • Works to reduce cultural and socio-economic barriers between patients and institutions., • Schedules patient appointments., • Confirms patient appointments as needed., • Checks in patients on location., • Works assigned early mornings, late evenings and weekends as required., • Verifies medical insurance coverage and eligibility when applicable., • Verifies patient demographic information., • Informs patients of encounter co-pays, deductibles, account balances and takes payments over the counter at the time of visit as applicable., • Provides and facilitates the completion of necessary patient forms., • Assists patients with presumptive applications for Sliding Fee Discount Program., • Takes and documents messages as appropriate., • Greets, interacts with, and assists patients and staff in a professional manner., • Travels to any location as needed., • High School Diploma or GED., • Completion of 40-hour domestic violence awareness training required within 6 months after hire., • Completion of 40-hour sexual assault awareness training required within 6 months after hire., • Completion and certification for Pesticide Handler and Worker Safety Training required within 6 months of hire., • Must maintain current CPR training certification., • Must be 21 years of age and possess a current Arizona driver's license to qualify for coverage under company insurance. Proof of Insurance may be required if requesting mileage reimbursement., • Annual Health-E-Arizona plus and Certified Application Counselor Certification renewals are required., • Ability to comprehend and compose instructions, correspondence and communications in English and Spanish in both oral and written format., • Ability to frequently move objects weighing up to 25 pounds., • Ability to traverse short distances indoors and outdoors between work sites., • Possess hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, and other office machinery., • Possess close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents., • Ability to discern the nature of sounds at a normal spoken volume., • Possess hand-eye coordination and visual acuity necessary to frequently operate a motor vehicle in normal and adverse weather conditions., • Ability to add, subtract, multiply and divide in all measure, using whole numbers, common fractions and decimals., • Ability to gather data in an organized fashion from varied sources., • Ability to perform a variety of assignments requiring independent judgment., • Ability to deal with challenges involving several variables in routine situations., • Knowledge of health plans and community health centers preferred., • Knowledge of HIPAA rules and regulations., • Knowledge of Medicaid and Medicare programs preferred., • Computer literacy required., • Knowledge of Electronic Health Records preferred., • Basic knowledge of preventable diseases such as diabetes, hypertension, and obesity., • Knowledge and ability to work with special needs populations (homeless, veterans, low-income housing residents, migrant and seasonal farmworkers)., • Ability to work independently and in "nontraditional" work settings., • Ability to establish positive, supportive relationships with patients, providers, and the community., • Work is frequently performed both indoors and outdoors with exposure to outside weather conditions to include heat and cold, and humid, windy, and dry conditions., • Work is occasionally performed in a health clinic setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals., • Work is occasionally performed in community-based settings, including patient's home., • Work is frequently performed in farm fields with the chance for exposure to pesticides., • Work includes frequent driving in normal and adverse weather conditions over improved and rough road surfaces., • Work requires reliable transportation as position requires frequent travel and extended hours to include early mornings, evenings, holidays, and weekends.