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Offres case processing à New York, New YorkCréer des alertes d'emploi

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  • Employee Relations Partner
    Employee Relations Partner
    il y a 10 heures
    $80000–$90000 par an
    Temps plein
    Allendale

    Position & Perks: The HR Manager oversees Employee Relations issues and trends in their assigned region. The HR Manager acts as strategic partner to provide practical, consistent, and proactive support to Area Directors, Managers, and Employees to improve culture and legal compliance. The HR Manager supports a Company Culture that emphasizes employee engagement and recognition, integrity, passion for service, productivity, and professional development. Note: This position is on-site and is not hybrid or remote. We offer a wide package of Benefits including healthcare, PTO, 401k, Paid Holidays and much more! Responsibilities: • Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws., • Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints, • Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records., • Draft clear, defensible investigation summaries and recommendations aligned with company precedent, • Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership, • Oversee the other HR Manager’s region’s issues as needed when they are out on PTO, • Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region, • Communicate and enforce company policies and procedures., • Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture, • Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility., • Presents training to concept Managers and others on employee relations and fair employment practices., • Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws., • Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team., • Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance., • May be required to represent company during DOL investigations, legal cases, or to advise concept personnel., • Coordinates or assists at various company outings and cultural initiatives as needed. Qualifications: • Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making, • Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments), • Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings, • Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations, • Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities, • Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization, • Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency Ability to: • Manage conflict and promote a collaborative, professional work environment, • Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail, • Maintain strict confidentiality and exercise discretion in all matters, • Think strategically while demonstrating practical leadership and execution skills, • Work effectively with cross-functional partners, co-workers, and management, • Work flexible and non-traditional hours as business needs require, • Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

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  • Paralegal- 6 Years of Law firm experience
    Paralegal- 6 Years of Law firm experience
    il y a 4 jours
    Temps plein
    Sunnyside, Queens

    Paralegal My client is seeking a Paralegal to provide organizational and practice specific assistance to attorneys in preparing cases from onset through post-trial. The person in this role will be expected to be physically present in the Firm’s New York or San Francisco office at least three or four days per week, with more on-site support required during pretrial and trial phases. MANDATORY REQUIREMENTS: 6 years of paralegal experience, litigation experience, trial experience Location: Oakland, California. For a law firm Responsibilities:  Facilitate and coordinate logistics during negotiations, arbitrations, trials, and settlement discussions; create trial and witness notebooks, identify and organize exhibits, coordinate witness schedules, maintain trial calendars, set up trial spaces, and travel for trial as needed.  Organize and prepare pleadings and discovery documents and support litigation by reviewing, finalizing, and compiling documents.  Assist and manage the discovery process, prepare for depositions, and prepare for expert discovery.  Speak with clients and potential clients to pursue investigations and facilitate case administration.  Assist in case investigations and development by conducting factual and legal research.  Draft, proofread, and format routine correspondence and litigation documents and conforming to applicable rules of federal court, state courts, administrative agencies, and arbitration forums.  Perform and oversee cite-checking, Shepardize case law, confirm case quotes, and proofread briefs and other legal documents.  Maintain electronic case files and manage large document discovery databases.  Interact and liaise with clients and vendors.  Train more junior members of the Litigation Operations team.  Assist with administrative tasks and ad hoc assignments for attorneys.  Proactively assume other duties as necessary. k Qualifications: The successful candidate will have a combination of employment, educational, and life experience that demonstrates the qualities and skills below:  Education and Experience: You have a minimum of 5 years of experience as a paralegal or case manager at a law firm. You have a strong familiarity with federal and state court litigation procedures and experience with trial technology (e.g., CaseMap, TextMap, Sanction). You have a proven track record of supporting attorneys in all aspects of litigation in a highly collaborative environment. Paralegal certification or equivalent preferred.  Leadership: You have experience building, mentoring, and developing a team and cultivating a respectful work environment. You lead by example.  Clear Communication and Attention to Detail: You express yourself clearly and concisely, always highlighting the most important information. You proactively communicate the status of your work and share updates with colleagues when necessary. You ensure that your work is mistake free.  Confidentiality: You must be able to adhere to Firm policies regarding the protection of confidential data and demonstrate sensitivity to (and good judgment in connection with) confidential attorney, personnel, and Firm matters.  Flexibility and Organization: You are versatile and able to respond quickly and positively to shifting demands and opportunities. You are comfortable in an environment where your responsibilities may vary from day to day. You demonstrate a “no job too big, no job too small” attitude, and take a collaborative, team-focused approach to rejuggling priorities and contributing to Firm tasks. You are comfortable balancing tasks of varying levels of urgency and complexity and work well under pressure with tight deadlines.  Ownership, Initiative, and Teamwork: You take ownership of your projects and follow through on their completion. You proactively anticipate, communicate, and work to independently resolve obstacles you encounter in your work. You possess a strong client- service orientation and ability to work well individually and as part of a team.  Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.  Mission Orientation: You are enthusiastic and passionate about our commitment to advocating for employee rights. You want to work in an organization where the commitment to DE&I is about more than a statement, and k to know that your work is part of ongoing efforts towards progress. You thrive when your work is connected to purpose. Compensation: An attractive compensation package (tailored to experience), with target base compensation range of $40.00 to $44.00 per hour (non-exempt, annualizing to $85,000 to $93,000 per year based on 40 hours of work per week, and overtime- eligible). This includes a robust benefits package including healthcare benefits.

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  • Office Administrator
    Office Administrator
    il y a 6 jours
    $18–$32 par heure
    Temps plein
    Charleston, Staten Island

    Office Admin and Order Processor for Pro Audio and DJ Wholesaler Manufacturer (Staten Island NY) ProX Live Performance Gear manufactures and supplies major retailers with Audio Video products. Made up of a group of entertainment industry professionals with decades of product knowledge and experience. Established in 1984 in NY. ProX specialized in Production and DJ road cases and live performance gear accessories. We at ProX are a family and want to add the right person that is able to add value to our company. We aim to fulfill our customers orders in a timely and accurate fashion. If you feel you are a fit and able to fulfill the responsibilities below please submit your resume to us. Responsibilities • Perform domestic shipping and receiving functions., • Including but not limited to: preparing shipping documentation, printing out labels and verifying all necessary paperwork, • Must be highly accurate in data entry., • Must have ability to match customer orders to our software to prepare for shipping., • Must be familiar with booking and ship LTL freight Shipments via pallets or skid, • Must be familiar with FedEx ship manger, USPS and UPS shipping platforms, • Must follow up with any shipping damage claims, • Basic knowledge of Photography, Photoshop/Illustrator A+, • Being familiar with A/V Tech, DJ equipment, Production and Audio Engineering equipment is a plus., • Must be familiar with processing customer's Purchase orders for us to fulfill for them in a timely fashion. Qualified candidates will possess: • High School degree or equivalent, • Positive attitude, • Computer skills, Quickbooks, Microsoft Office Word, Excel required, • Strong organizational, record keeping and attention to detail skills, • Strong verbal, written and interpersonal skills for effective communication with all levels of management and staff, • Team player with the ability to work independently and take initiative when needed while also helping other team members when needed., • Ability to multi-task with attention to detail in a fast-paced work environment

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  • Infusion Nurse
    Infusion Nurse
    il y a 20 jours
    Temps plein
    Montclair

    We are seeking a dedicated and skilled Registered Nurse - Infusion to join our DripBar team. The ideal candidate will have experience in an IV infusion environment and be proficient in providing high-quality care. This role involves traveling to locations for mobile service working closely with clients requiring infusion therapy, ensuring their comfort and safety while adhering to established medical standards as well as marketing and promoting services. The Registered Nurse will also engage in case management, medical documentation, and collaborate with multidisciplinary teams to deliver exceptional care. Essential Duties & Responsibilities • Must be able to travel to locations for service., • Schedule must be flexible, • Answers questions and provides information to patients on compound ingredients, dosage, storage medication(s), use of medication(s), pertinent interaction(s) and other information relating to the compounded medication(s), • Mixes pharmaceutical preparations and appropriately labels containers, • Establishes and maintains compounding records and enters prescription data accurately, • Assists the clinic team in providing patient care, • Assists in maintaining inventory of the IV area, including, but not limited to: labels, medication, compounding ingredients, vials, etc., • Cleans and helps maintain equipment and work areas according to SOPs, • Maintains proper storage and security conditions of vitamins, ingredients and finished compounds, • Follows established SOPs, assists with formulation development of new SOPs anddata entry, and competence in mathematical calculations, • Effectively communicates with prescribers and other healthcare professionals, conveying appropriate information to designated staff for proper compounding of IV vitamins and IM Quickshots, • Attends professional meetings and interacts professionally with patients, staff and external associates as needed, • Delegates tasks to other staff members according to individual strengths/weaknesses., • Oversees SOP implementation, training verification, formulation of medications, CQI, quality of ingredients, staffing requirements, patient-specific needs, and any other aspect of work in the IV area, • Evaluate, plan, implement and document nursing care for clients, • Prepare IV & IM vitamins for administration with appropriate technique, • Inserting, monitoring and removing IV - ensuring needles and tubing stay in place during treatment, and procedure is done as easily and comfortably as possible.Oversight of the client during the infusion process, • Reviewing treatment plans and ensuring the clients are up to date with labs and f/uappointments, • Clean and maintain infusion room & sterile hood, • Various Office and Customer Service duties to include but not limited to schedulingappointments, verifying the correct forms are filled out and complete, reviewing healthhistory forms, and providing excellent customer service, • Performs venipuncture. Possible accesses implanted ports or PICC lines, • Orders and maintains adequate IV supplies, • Triage's patient phone calls as needed and documents relevant information in theclient’s chart, • Follows Daily, Weekly, Monthly Requirements for Lab and staff, • Additional tasks as needed Qualifications ● Continuous speaking, hearing and visual effort. ● Frequently required to walk, stand and sit. Use hands to use/hold variouscompounding equipment and machinery. Reach with hands and arms. Occasionally required to climb, stoop, kneel, crouch or crawl to manipulate equipment or storage of supplies. ● Occasional lifting of equipment or supplies weighing up to 50 pounds and carrying objects of varying weights. ● Position requires being careful about detail and thorough in completing work tasks. ● Position requires maintaining composure, keeping emotions in check, controllinganger, and avoiding aggressive behavior (even in very difficult situations). ● Position requires being open to change (positive and negative) and to considerablevariety in the workplace. ● Position requires managing one pharmacy technician and verifying compounds and processes performed by clinic staff. ● Possible travel for training and symposiums. ● Stress due to pressures with dealing with a number of different personalities where patience is required. ● Frequent work interruptions. ● Strong venous access skills; must be able to access peripheral veins easily withoutbackup. ● Availability to work evening and weekend hours if needed, and flexibility to workalternate shifts on short notice. ● Patient-centric attitude and commitment to quality client care ● Outstanding organization skills and ability to multi-task in a fast-paced, high-energy environment ● Initiative, creativity, problem-solving ability, adaptability, and flexibility ● Ability to work without direct supervision and practice autonomously ● Have a working knowledge of all the infusions, their purpose, and side effects ● Educate /market other services available at the center ■ Ability to commit to at least 40 hours of coverage per week and be able to work every other weekend per month if required Saturday or Sunday Specific Qualifications • RN active, unrestricted license in the state of NJ ; graduate of accredited Nursing program, • Minimum of 4 years infusion experience required having performed no less than 15,000 IV sticks, • Previous experience administering IV infusion therapy, • Current BLS CPR certification Job Type: Permanent Pay: $25.00 - $40.00 per hour Benefits: • Employee discount, • Paid time off, • Referral program Experience: • IV insertion: 5 years (Preferred) Ability to Commute: • Montclair, NJ 07042 (Required) Ability to Relocate: • Montclair, NJ 07042: Relocate before starting work (Required) Work Location: On the road

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    il y a 21 jours
    $30–$45 par heure
    Temps plein
    Manhattan, New York

    PPC Group is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience with our services. Key Responsibilities: • Respond promptly and professionally to customer inquiries via various channels (phone, email, chat)., • Resolve customer issues and complaints efficiently and effectively, escalating complex cases when necessary., • Provide accurate information regarding products, services, and company policies., • Process orders, manage returns, and handle exchanges with attention to detail., • Maintain accurate customer records and document all interactions., • Collaborate with internal teams to ensure customer satisfaction and continuous improvement of service. What We Are Looking For: • Proven experience in a customer service role, preferably in a fast-paced environment., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-centric approach., • Proficiency in using CRM software and other relevant tools., • Ability to work independently and as part of a team., • A positive attitude and a passion for helping others. Join PPC Group and contribute to a team committed to excellence in customer care!

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  • Senior Software Engineer
    Senior Software Engineer
    il y a 22 jours
    $170000–$220000 par an
    Temps plein
    Manhattan, New York

    Job Description – AI/ML Engineer (Full-Time) Elitech Nexus is building a next-generation AI operating layer designed to act as a proactive “AI COO” for businesses—automating workflows, optimizing decisions, and executing real operational tasks across business systems. As an AI/ML Engineer, you will design and develop the intelligence layer that powers decision-making, context awareness, and action planning. You will work on production-grade AI systems that go beyond chat interfaces—focusing on reasoning, workflow execution, and measurable business outcomes. You will be responsible for building and optimizing LLM-driven systems, developing decision engines, and integrating AI models into real-world operational workflows such as revenue operations, lead management, and process automation. This role requires strong system thinking and hands-on experience in deploying AI models within scalable, reliable architectures. You will collaborate closely with backend and product teams to deliver an AI platform that actively drives business performance—not just insights. Responsibilities – AI/ML Engineer • Design and develop LLM-powered decision and reasoning systems, • Build and optimize model pipelines for real-world business use cases, • Implement context-aware AI systems with memory, retrieval, and state management, • Develop and evaluate prompt strategies, model routing, and response quality, • Integrate AI models with backend systems, APIs, and workflow engines, • Work on automation of business workflows (lead handling, operations, decision execution), • Improve model performance, latency, and cost efficiency, • Ensure reliability, safety, and controllability of AI-driven actions, • Collaborate with backend and product teams to deliver production-ready AI features, • Contribute to system architecture for scalable, real-world AI applications

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