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Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. Position Overview We're looking for a self-motivated, detail-oriented, and reliable Accounting Associate, supporting our rapidly growing organization. This is an excellent opportunity for someone early in their accounting career who wants to gain hands-on experience across multiple areas of corporate accounting and financial operations while working for an organization that changes people's lives for the better every day. The ideal candidate is proactive, organized, and eager to learn in a fast-paced environment. You will support our business growth and accounting department by processing invoices, transactions, expenses as well as updating our accounting database. This role will report into Senior Accounting Manager. What You Will Do • Assist with accounts payable functions, including bill entry, vendor communication, and payment processing., • Manage vendor setup and maintenance, ensuring accurate and compliant documentation., • Prepare and maintain 1099 filings and related vendor tax documentation., • Process and review employee expense reimbursements in accordance with company policy., • Work with cross-functional teams to gather information and support expense tracking and budget adherence., • Record all bank transactions and assist with month-end bank account reconciliations., • Perform month-end close activities such as journal entries, balance sheet reconciliations, and variance analysis., • Support audit and tax preparation efforts by compiling requested data and documentation., • Communicating with customers to address any past due invoices on their account and providing weekly status updates to management., • Identify and recommend process improvements to increase efficiency and accuracy. You may be early in your career, but you're already known for: • Taking initiative to understand the "why" behind the numbers., • Being dependable and responsive when teammates or vendors need support., • Bringing structure and organization to complex tasks., • Maintaining professionalism and confidentiality when handling sensitive information.Qualifications, • Bachelor's degree in Accounting, Finance, or related field required., • 0–2 years of accounting or finance experience., • Basic understanding of GAAP and standard accounting principles., • Team player with excellent organization skills and an attention to detail., • Strong communication and interpersonal skills., • Ability to manage multiple priorities and meet deadlines.Preferred Qualifications, • CPA-track candidate preferred or alternatively, masters candidate, • Strong proficiency in Excel and other MS Office tools, • A plus is experience with NetSuite,, • A plus is experience with an expense management tool such as Brex, Expensify, Concur, Ramp or Bill, • A plus is treasury integration with Accounting (bank interface to payables, payroll and cash flow.)Required Clearance & Eligibility What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. Make a Meaningful Impact—On Your Terms Are you a Licensed Professional Counselor (LPC) with an active Pennsylvania license, seeking a flexible part-time opportunity where you can focus on delivering quality patient care—without the burden of administrative overload? At NeuroFlow, we're on a mission to make mental health care more accessible and effective. We're currently hiring part-time LPCs (16–29 hours/week) to join our telehealth team—fully remote and paid at $55/hour. You'll be supported by a collaborative clinical team and empowered with tools that let you do what you do best: connect with patients and help them thrive. What You'll Do • Provide initial diagnostic assessments and treatment recommendations, • Create personalized, goal-driven treatment plans, • Deliver therapy to a diverse patient population entirely via telehealth, • Document in real time with easy-to-use EHR tools, • Participate in ongoing collaboration with our supportive clinical team, • A Licensed Professional Counselor (LPC) with an active Pennsylvania license, • Experience or certification in evidence-based modalities (CBT, DBT, TF-CBT, MI), • Confident working in virtual settings and comfortable with concurrent documentation, • A strong communicator who thrives on building meaningful relationships, • Hold an active LPC license in New Jersey, • Have experience with Serious Mental Illness (SMI) or co-occurring substance use Ready to learn more? We'd love to connect. What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. Position Overview We are seeking a Government Program Manager to lead government directed projects with federal and state government agencies with a primary focus on the Department of Veterans Affairs (VA). You will own the project direction and operational execution of high-value government accounts, ensuring program success, regulatory compliance, mission alignment, and effective outcomes. This role requires an understanding of government operations, federal contracting, and public-sector stakeholder management. What You Will Do Lead Government Account Strategy: Own overall relationship management for federal and state accounts, developing trusted partnerships with government program offices and its staff. Drive Contract Performance and Growth: Manage requirements for contract maintenance and deliverables ensuring compliance with federal regulations, meeting performance metrics, and identifying opportunities for contract modifications, extensions, and expansions. Oversee Multi-Workstream Program Delivery: Plan and execute complex government programs across multiple sites, facilities, or jurisdictions, ensuring deliverables align with Statement of Work requirements, agency timelines, and federal performance standards. Translate Agency Requirements Internally: Serve as the voice of the government customer, partnering with product, operations, compliance, and legal teams to ensure NeuroFlow capabilities meet evolving public-sector needs and procurement standards. Serve as a Government Liaison: Act as the principal point of contact for agency partners, leading regular program reviews, responding to government inquiries, and managing escalations in accordance with contract terms and agency protocols. Ensure Federal Compliance and Reporting: Maintain adherence to government contract requirements including regulations, data security standards, and agency-specific reporting obligations. Manage Performance-Based Contracts: Manage, document, track, and report government KPIs and quality metrics, conducting data analysis to demonstrate program outcomes and support evidence-based decision-making for agency stakeholders. Lead Government Stakeholder Engagement: Facilitate briefings with appropriate agency stakeholders representing NeuroFlow's value proposition and program impact to public-sector audiences. Build Government-Specific Processes: Develop and refine program management frameworks, compliance documentation, and best practices tailored to federal and state contracting environments. Who You Are • An experienced professional who understands federal procurement cycles, contract vehicles (IDIQs, BPAs, task orders), and the unique requirements of working within bureaucratic environments., • A trusted advisor to government stakeholders who builds credibility with agency program managers through transparency and consistent delivery excellence., • A mission-driven program leader passionate about improving outcomes for veterans, service members, and underserved populations through evidence-based healthcare solutions., • A compliance-focused professional who navigates requirements while maintaining focus on program outcomes and client satisfaction., • A strategic communicator who translates between government language and internal teams, ensuring mutual understanding of requirements, constraints, and opportunities., • An adaptive problem-solver who thrives in the landscape of government programs, balancing protocol with innovation.Qualifications, • 4–6 years of experience in government program management, federal account management, or client success roles supporting VA, DoD, HHS, or state/local health agencies., • Demonstrated success managing federal or state contracts, including prime or subcontractor experience with performance-based service agreements., • Knowledge of the federal government procurement cycles, compliance frameworks (HIPAA, FedRAMP, FISMA), and agency reporting requirements., • Proven ability to manage complex stakeholder relationships within government hierarchy., • Strong analytical skills with experience tracking government performance metrics, preparing agency-required reports, and responding to formal contract deliverables., • Excellent written and verbal communication skills for government audiences, including ability to prepare briefing documents and formal correspondence.Preferred Qualifications, • Direct experience supporting Department of Veterans Affairs programs (VHA, VBA, NCA) or Department of Defense health initiatives (DHA, TRICARE)., • Background in behavioral health, telehealth, or measurement-based care within federal or state healthcare systems., • Familiarity with VA specific systems, • Active or ability to obtain government security clearance., • PMP, CSM, or similar project/program management certification.Required Clearance & Eligibility, • U.S. Citizenship required. *Applicable for full time employees Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages. What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. Position Overview We are seeking a Government Program Analyst to support enterprise-scale government partnerships, with a focus on programs within the Department of Veterans Affairs (VA) and other federal and state health initiatives. This role supports program delivery, stakeholder engagement, and performance tracking across multiple workstreams to ensure alignment with agency goals and compliance requirements. The Government Program Analyst will work closely with internal leadership and external government stakeholders to help drive the success of strategic programs, deliver measurable outcomes, and maintain accountability to mission objectives. What You Will Do • Assist with project planning by supporting the monitoring, execution and communication of project milestones and deliverables., • Assist with the development of government stakeholder relationships to support the goals of customer retention., • Help demonstrate client value and support execution of renewal opportunities, balancing customer requests while keeping the business needs of NeuroFlow top of mind., • Assist with cross-functional collaboration to ensure that customer feedback is being shared and acted upon by the appropriate group to support the management of government relationships to help ensure execution against customer performance expectations., • Assist with the monitoring of customer success goals and documentation of renewal risks, • Assist with development of best practices for internal processes., • Assist with account management client activities to help ensure deliverables are being met., • Assist with representing PM and/or other project area representatives in meetings and communicate content to PM and team when necessary. Who You Are • A detail-oriented problem-solver with a strong understanding of program operations and stakeholder management within government or healthcare environments., • A collaborative team player who can manage multiple priorities, communicate effectively across diverse teams, and maintain composure in a fast-paced environment., • A proactive communicator comfortable interacting with both internal leadership and external agency representatives., • A mission-driven professional with an understanding of how data, technology, and process improvement can advance public-sector outcomes—particularly for veterans and underserved populations., • You have a multi position player attitude and will be able to jump into whatever is needed to make the team successful.Qualifications, • Experience in project management, business analysis, or account management, preferably in healthcare and government., • Strong analytical and problem-solving skills, with the ability to assess client needs and recommend solutions., • Familiarity with customer success metrics, project management methodologies, and stakeholder engagement strategies., • Excellent written and verbal communication skills, with the ability to interact effectively with clients and internal teams., • Proficiency in Microsoft Office, project management tools (e.g., Jira, Asana, Trello), and CRM platforms (e.g., Salesforce, HubSpot)., • Familiarity with government contracting processes, compliance frameworks, and performance measurement methodologies.Minimum Qualifications, • 1–3 years of relevant experience in program management, business analysis, or client success roles supporting government or healthcare initiatives., • Basic understanding of government procurement, data privacy regulations, and reporting standards., • Ability to work both independently and collaboratively in a mission-oriented, remote-friendly environment.Preferred Qualifications, • Experience supporting Department of Veterans Affairs, Department of Defense, or public health programs., • Understanding of measurement-based care, behavioral health, or healthcare technology solutions used in public-sector programs., • Familiarity with performance-based contracts and data-driven program evaluation.Required Clearance & Eligibility, • U.S. Citizenship required. *Applicable for full time employees Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages. What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. Make a Meaningful Impact—On Your Terms Are you a Licensed Clinical Social Worker (LCSW) with an active Pennsylvania license, seeking a flexible part-time opportunity where you can focus on delivering quality patient care—without the burden of administrative overload? At NeuroFlow, we're on a mission to make mental health care more accessible and effective. We're currently hiring part-time LPCs (16–29 hours/week) to join our telehealth team—fully remote and paid at $55/hour. You'll be supported by a collaborative clinical team and empowered with tools that let you do what you do best: connect with patients and help them thrive. What You'll Do • Provide initial diagnostic assessments and treatment recommendations, • Create personalized, goal-driven treatment plans, • Deliver therapy to a diverse patient population entirely via telehealth, • Document in real time with easy-to-use EHR tools, • Participate in ongoing collaboration with our supportive clinical team, • A Licensed Clinical Social Worker (LCSW) with an active Pennsylvania license, • Experience or certification in evidence-based modalities (CBT, DBT, TF-CBT, MI), • Confident working in virtual settings and comfortable with concurrent documentation, • A strong communicator who thrives on building meaningful relationships, • Hold an active LCSW license in New Jersey, • Have experience with Serious Mental Illness (SMI) or co-occurring substance use Ready to learn more? We'd love to connect. What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job DescriptionSalary: $55,000 Are you passionate about helping individuals with chronic behavioral health issues? Do you desire to work in a supportive and healthy culture that is committed to your professional growth and development? Phoenix Behavioral Health is dedicated to providing compassionate and equitable treatment to those struggling with mental health and substance abuse disorders that supports individuals in living their best lives!We are currently searching for a qualified, empathic, compassionate, energetic, and passionate behavioral health professional in the industry to provide comprehensive care for our clients struggling with mental health and addiction-related issues. Job Overview: The Group Facilitator will conduct group psychotherapy sessions for our clients in both mental health and substance abuse programs. The Group Facilitator will lead and co-facilitate group therapy sessions in a manner that creates an atmosphere in which self-disclosure is facilitated, helps clients gain group process skills, and helps clients gain insight into problems. The Group Facilitator will prepare group and individual notes that support clinical necessity and progress toward treatment plan goals. Essential Duties: • Complete activity and group plans in advance for the Executive Director including supplies utilized and/or needed., • Effectively conduct psychoeducational and experiential groups, utilizing lectures, videos, exercises and discussions., • Address problem behaviors, confront counter-productive behavior appropriately in a manner that elicits respect and maintains rapport with the client while still enforcing program rules and regulations in a firm but fair manner., • Adapt to different types of clients and their learning styles., • Maintain healthy boundaries with clients., • Demonstrate good strategic and problem-solving skills., • Track clients clinical problems in group., • Complete duties and documentation in a timely and efficient manner, adhere to time schedules, maintain good communication, and demonstrate willingness to accept responsibility and function well as a team member and contribute positively to the morale of staff., • Supports the mission of Phoenix Behavioral Health by providing excellent quality care and services and achieving results and clinical outcomes., • Updates job knowledge by participating in educational opportunities and completing trainings required by facility and for maintenance of professional license or credential, if held., • Understands and follow all policies and procedures set forth by the Executive Director and CEO., • Adhere to all company policies and safety rules, guidelines & procedures. Necessary Abilities: • Is knowledgeable of Client Rights and treats all clients with dignity and respect in a consistent manner; adheres to Federal confidentiality standards (HIPAA)., • Understand the principles of addiction and psychiatric treatment, and 12 Core Functions of the Alcohol and Drug Abuse Counselor., • Ability to prioritize workload and work independently, and must be thorough and communicate effectively with staff, management and clients., • Knowledge of State & Federal Statutes regarding Patient Confidentiality laws., • Must be reliable and consistent with attendance and punctuality to work., • Demonstrates great work ethic, positive attitude, is client-centered and trauma-informed. Benefits: We offer a competitive benefit package that includes: • Medical, dental and eyecare, • Generous paid time off, • 401k with matching contribution Minimum Qualifications: • Masters Degree in Psychology, Mental Health Counseling, Social Work or related field required, • 1-2 years experience in the behavioral health field, • 3 - 5 years experience in the behavioral health field, • Experience facilitating group therapy sessions for MH/SUD population, • The following licenses are a plus! LSW, LCSW, LAC, LPC, or LMFT, • Knowledge of State and Federal statues regarding patient confidentiality laws (HIPAA) Job Types: Full-Time Pay: $55,000 Schedule: • Weekdays, • Day shift Education: • Masters (Required) Experience: • Group therapy: 3 years (Preferred), • Mental health counseling: 3 years (Preferred) License/Certification: • LSW, LCSW, LAC, LPC, or LMFT (Preferred) Work Location: In person, on site

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. General Application: We are growing quickly so if one specific job doesn't stand out to you this is a great place to apply without a specific job! What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job DescriptionSalary: $35 per hour Are you passionate about helping individuals with chronic behavioral health issues? Do you desire to work in a supportive and healthy culture that is committed to your professional growth and development? Phoenix Behavioral Health is dedicated to providing compassionate and equitable treatment to those struggling with mental health and substance abuse disorders that supports individuals in living their best lives!We are currently searching for a qualified, empathic, compassionate, energetic, and passionate behavioral health professional in the industry to provide comprehensive care for our clients struggling with mental health and addiction-related issues. Job Overview: The Group Facilitator will conduct group psychotherapy sessions for our clients in both mental health and substance abuse programs. The Group Facilitator will lead and co-facilitate group therapy sessions in a manner that creates an atmosphere in which self-disclosure is facilitated, helps clients gain group process skills, and helps clients gain insight into problems. The Group Facilitator will prepare group notes that support clinical necessity and progress toward treatment plan goals. Essential Duties: * Complete activity and group plans in advance for the Executive Director including supplies utilized and/or needed. * Effectively conduct psychoeducational and experiential groups, utilizing lectures, videos, exercises and discussions. * Address problem behaviors, confront counter-productive behavior appropriately in a manner that elicits respect and maintains rapport with the client while still enforcing program rules and regulations in a firm but fair manner. * Adapt to different types of clients and their learning styles. * Maintain healthy boundaries with clients. * Demonstrate good strategic and problem-solving skills. * Track clients clinical problems in group. * Complete duties and documentation in a timely and efficient manner, adhere to time schedules, maintain good communication, and demonstrate willingness to accept responsibility and function well as a team member and contribute positively to the morale of staff. * Supports the mission of Phoenix Behavioral Health by providing excellent quality care and services and achieving results and clinical outcomes. * Updates job knowledge by participating in educational opportunities and completing trainings required by facility and for maintenance of professional license or credential, if held. * Understands and follow all policies and procedures set forth by the Executive Director and CEO. * Adhere to all company policies and safety rules, guidelines & procedures. Necessary Abilities: * Is knowledgeable of Client Rights and treats all clients with dignity and respect in a consistent manner; adheres to Federal confidentiality standards (HIPAA). * Understand the principles of addiction and psychiatric treatment, and 12 Core Functions of the Alcohol and Drug Abuse Counselor. • Ability to prioritize workload and work independently, and must be thorough and communicate effectively with staff, management and clients., • Must be reliable and consistent with attendance and punctuality to work., • Demonstrates great work ethic, positive attitude, is client-centered and trauma-informed. Minimum Qualifications: * Masters Degree in Psychology, Mental Health Counseling, Social Work or related field required • 1-2 years experience in the behavioral health field Experience facilitating group therapy sessions for MH/SUD population * Knowledge of State and Federal statues regarding patient confidentiality laws (HIPAA) Job Types: Part-Time Pay: Hourly Schedule: • Weekdays, • Day shift Education: • Masters (Required) Experience: • Group therapy: 1-2 years (Preferred), • Mental health counseling: 1-2 years (Preferred) License/Certification: • LSW, LCSW, LAC, LPC, or LMFT (Required) Work Location: In person, on site

Job DescriptionDescription: At COMHAR, it’s our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. We are currently looking for a Chief Medical Director to join our agency. Psychiatric Chief Medical Director Job Duties: COMHAR, a dedicated and trusted community health and human services agency seeks a dynamic Psychiatric Chief Medical Director to join our growing Behavioral Health Care services. The ideal candidate for this role will be grounded in trauma informed modalities, enthusiastic, pragmatic, innovative, and serve in a collaborative physician’s capacity providing direct psychiatric care, while also dedicating approximately 50% of their time overseeing our behavioral health medical services and ensuring the appropriate and most cost-effective medical care is received. At COMHAR, our mission is to provide health and human services that empower individuals, families, and communities to live healthier, self-determined lives. COMHAR provides a full array of recovery-oriented and quality-focused services. Our services are diverse, from outpatient treatment to day support and residential programs, to workshops, to bring support to persons where they are and in ways that support their individual recovery. If you are mission and value driven and believe in putting people first, come earn your living where your heart is. See the Psychiatric Medical Director job description below: Psychiatric Chief Medical Director Description: The Psychiatric Medical Director is responsible for the delivery of high-quality medical care across the agency’s programs, ensuring that patients and consumers receive the highest standard of medical care while maintaining collaboration with other agencies and regulators as needed to ensure continuity of care. The role incorporates both administrative (50%) and clinical (50%) responsibilities. On the administrative side, the Psychiatric Medical Director will oversee the work of all Psychiatrists, CRNPs, Nurses and other medical staff; including but not limited to care delivery, recruiting, training, policies and protocols. Additionally, the Psychiatric Chief Medical Director will be supported by an Associate Medical Director to assist in the administrative duties. On the clinical side, the Psychiatric Chief Medical Director is expected to maintain a critical mass of patients under direct care. Reporting to the agency CEO, the Psychiatric Medical Director is a member of the Senior Leadership Team which is entrusted with overall strategic thinking, operational executional and sound financial practices. Competitive Benefits Package includes but not limited to: • Medical, Vision and Dental Insurance with plan options to fit your needs, • Life and Long Term Disability Insurance, • 403B Retirement Savings Plan, • Paid Time Off (Holiday, sick, PTO, vacation), • Tuition Reimbursement, • Employee Assistance Program, • Additional supplemental voluntary insurance options including Disability, Accident and Pet Insurance, • Full malpractice insurance is covered, • 1 week of paid medical continuing education, • $3,000 continuing education reimbursement, • Free APA American Psychiatric Associations Membership, • Free Parking at Locations We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Requirements: Psychiatric Chief Medical Director Qualifications: • Medical degree. – MD/DO required, • Master of Health Administration (MHA) or Master of Business Administration (MBA) is advantageous., • Board Certified – Psychiatry, • 10+ years clinical experience, • 4+ years’ experience in a management role, • Familiarity with Clozaril and REMs reports, • Psychiatric experience required, • Clinical risk management experience, • Valid medical license in Pennsylvania required, • Demonstrated understanding of and competence in serving culturally diverse populations, • Knowledge regarding psychiatric rehab and understanding of recovery model, • Work with the Serious Mental Illness (SMI) population, • Commitment to advocate values and mission, • Exceptional interpersonal skills, • Bilingual English/Spanish preferred, • Strong organizational skills, • Excellent written and verbal communication skills We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. Job Summary:We're looking for a clinical product manager (full-time 6 month contract) with experience in research, evaluation, and implementation of healthcare measures in a digital context, following measurement-based care industry standards and relevant clinical guidelines. If you have experience translating clinical best practices to tech-enabled healthcare solutions, thrive in growth-stage startups, and are adept at managing senior-level stakeholders, keep reading! Responsibilities: Clinical Research: Conduct literature reviews and desk research to maintain and quality assure existing measures in our core library, and to inform requirements for net-new measures to be built. Requirements Writing: Document requirements using engineering specification templates for how measures are to be represented in our digital platform (both provider and patient facing), following appropriate psychometric guidelines and validation benchmarks. Client Support: Maintain documentation to support customer questions about measures in our library, providing empirical evidence and clinical rationale. Work closely with the Client Success and Clinical Growth Support teams to manage customer-specific measures libraries, triage/prioritize modification requests, and more. Develop standardized training materials such as measure info sheets, overviews and guides, as needed. Measures Library Maintenance: Stay up-to-date on current research related to the assessment of psychological/behavioral health domains, and make recommendations to keep our library current and in line with the empirical evidence base. Alongside our Contracting team, ensure that copyright and licensing for measure usage is current. Develop a quality program to regularly review the scientific literature and make recommendations for updating our measures as indicated. Track Measures Through the Product Lifecycle: Take ownership of a measures roadmap across all platforms in our ecosystem, taking into account our market focus, sales pipeline, customer requests, and business priorities. Leverage existing utilization data and clinical judgement to drive prioritization and decision making/weighing tradeoffs in measure selection and version control. Maintain documentation and assets to track measures as they move through the product lifecycle, from discovery/research, to implementation and evaluation. Product Development: Collaborate with Product, Engineering and Design during the development phase to ensure clinical accuracy and fidelity while also considering the user experience and technical feasibility. Provide clinical QA oversight of measures for both the provider and patient facing experience. Work with product managers/release managers/engineers to monitor backlog and re-prioritize as needed. Measure-based care strategist: Provide input on the competitive landscape around measurement based care to ensure NeuroFlow continues to provide differentiated value through our measure content. Requirements: • PhD, PsyD, LCSW, or advanced degree in Clinical Research, with proficiency in the application, evaluation, and implementation of psychological measurement in healthcare settings., • 1+ years in clinical product management, or in a clinical role within the health tech industry., • Experience in evidence-based screening and routine outcome monitoring in a healthcare setting., • Experience with the use of PROM data to generate meaningful metrics and predictive analytics., • Proficiency in the use of reliable change index scores, effect sizes, and other indices of both statistically and clinically significant change., • Experience with common project and design collaboration tools such as Jira (project management) and Figma (design/prototyping) is a plus., • Strong analytical, leadership, and collaboration skills., • Entrepreneurial mindset and passion for startups and innovation., • United States Citizenship NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. How You Will Help: We're looking for a dedicated individual with a background in mental health crisis. You will provide direct outreach to individuals using innovative technology. You will play a primary role in the delivery of response services, as well as the ongoing monitoring and improvement of the response services programming. Responsibilities: • Make outreaches via phone, email, and text messaging to patients who need mental health support., • Use the skills of empathy and active listening to establish rapport, engage with and provide brief support to at-risk individuals., • Utilize the Columbia Suicide screening tool and safety planning to assess the risk levels of individuals and provide them with the appropriate level of support to meet their needs., • Assist with maintaining a database of available referrals and resources in order to meet the mental health and community resource needs of patients., • Assisting the development in NeuroFlow digital health content and assigning relevant content to patients., • Maintain timely documentation of all patient communication and services provided., • Coordinate with NeuroFlow staff, customers and emergency services as needed to maintain patient safety., • Collaborate with customers and teletherapy partners regarding follow up and referral status of patients., • Competently utilize the NeuroFlow platform to communicate with patients, track their progress and maintain proper documentation., • Assist with tracking data and outcomes to improve the quality of our response services., • Assist with program accreditation achievement and maintenance of program standards., • Bachelor's degree in psychology, nursing, social work, or a related field and an active independent clinical license (e.g., LPC, LCSW, LMFT, or equivalent in any state)., • Minimum of 2 years of behavioral health experience., • Flexible and adaptive in a growing program; professional and organized in both written and verbal communication; able to build rapport and provide virtual support to individuals experiencing mental health challenges. What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. NeuroFlow's Technical Support Specialist serves as a critical bridge between end-users, implementation teams, client success, and engineering across our multi-product healthcare SaaS portfolio (NeuroFlow, BHL, Owl, Quartet). In this role, you'll balance advanced technical troubleshooting with strategic problem-solving in a fast-scaling organization where processes are evolving and cross-functional collaboration is essential. You'll maintain 98%+ SLA compliance while managing complex support issues across distinct product lines, each with unique technical architectures and customer expectations. Success requires equal parts technical expertise, customer empathy, and organizational savvy. Key Responsibilities Multi-Product Technical Support (50%) • Resolve escalated support tickets across NeuroFlow's product portfolio, navigating, • product-specific technical nuances including EHR integrations, data workflows, and, • platform configurations, • Diagnose and troubleshoot advanced technical issues spanning software configurations,, • API integrations, SSO implementations, and user-reported defects, • Maintain 98%+ first response SLA compliance (8-hour target) while managing competing, • priorities across product lines, • Triage and route issues to appropriate engineering teams, translating customer, • Partner with engineering to reproduce, document, and validate defect fixes, • Participate in defect triage meetings, advocating for customer impact and priority, • escalation, • Create and maintain multi-product knowledge base articles to drive user adoption and, • self-enablement, • Document product-specific technical patterns and common resolution paths to reduce, • repetitive escalations, • Translate complex technical concepts into accessible language for non-technical audiences, • escalations, • Manage customer expectations during extended troubleshooting or engineering, • Maintain 98%+ first response SLA compliance across all product lines, • Reduce resolution time for repeat issues through improved documentation, • Close 80%+ of assigned tickets without re-escalation, • Contribute technical input to 90%+ of applicable product/engineering discussions, • Document 15+ high-quality knowledge base articles per quarter, • 2+ years in technical support, customer success engineering, or IT support roles, • Proven experience supporting SaaS products with complex integrations (EHR, API, SSO), • Strong troubleshooting methodology across web applications, APIs, and database systems, • Proficiency with support platforms (Zendesk, Jira) and ticketing workflows, • Ability to read and interpret logs, API responses, and basic SQL queries (nice to have), • Experience working in fast-scaling organizations where processes are actively evolving, • Exceptional written and verbal communication for technical and non-technical audiences, • United States Citizenship, • Applicants selected will be subject to a security investigation and eligibility requirements for access to classified (Public Trust) information.Preferred Qualifications, • Healthcare SaaS or behavioral health technology experience, • Exposure to multiple product lines within a single organization *Applicable for full time employees Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages. What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

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Supplemental Health Care is working with a school district in Doylestown, Pennsylvania to hire Physical Therapists. For more than 40 years, we’ve specialized in helping healthcare professionals find the assignments that best fit their current needs and long-term career goals. Supplemental Health C

ADEX Healthcare Staffing LLC is seeking a travel Physical Therapist for a travel job in Hatboro, Pennsylvania. About ADEX Healthcare Staffing LLC. ADEX has been placing healthcare professionals across the US since 2004.

Employee assistance program (EAP)—your mental health is important, too.

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Anders Group was founded by a team of healthcare recruiters who had built strong relationships with healthcare facilities and professionals nationwide. Through our focus on providing the best experience to Allied and Nursing health care professionals, Anders Group has grown to be a top staffing firm

MedPro Healthcare Allied Staffing is seeking a travel Physical Therapist for a travel job in Hatboro, Pennsylvania. Group Health insurance for you and your family. MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services.

MindCare Solutions, is a leader in comprehensive mental health solutions in various settings: clinician owned and operated. The Licensed Clinical Social Worker provides for the care and management of the mental health needs of the inmate/patient population of a. The Licensed Clinical Social Worker p

GHR Healthcare - Travel Division is seeking a travel nurse RN Behavioral Health for a travel nursing job in Salem, New Jersey. For over 30 years, GHR Healthcare has been the bridge between healthcare. About GHR Healthcare - Travel Division.

Psychiatric - Mental Health Physician at Barton Associates summary:. Our client, a mental health facility in Pennsylvania, is seeking a locum tenens Psychiatrist for a 48-day assignment with potential for extension. The position requires strong leadership skills, the ability to work effectively in a

We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help

Board Certified Behavioral Analyst (BCBA). A reputable non profit organization is currently searching for a Board Certified Behavioral Analyst (BCBA) to join their community and school based program as a 1099 Contractor. This role will provide supervision to staff and mental health services to child

Board Certified Behavior Analyst (BCBA) Benefits:.Competitive Salary with Performance Bonuses.Career Advancement Opportunities.Board Certified Behavior Analyst (BCBA) Duties and Responsibilities:.Develop and oversee individualized ABA treatment plans.Supervise RBTs and provide ongoing training and s

Built by clinicians for clinicians, with a mission-driven, outcome-focused culture.Supportive team of Clinical Directors, peer BCBAs, and five Regional Directors of Quality who provide hands-on mentorship and case consultation.Fully equipped clinics with sensory rooms, therapy tools, and gross motor

Inpatient Behavioral Health Clinical Team Leader. This hybrid position will support the Inpatient Behavioral Health clinical team at the Marlton, Mt Holly, Voorhees and Willingboro Hospital campuses. Solid knowledge of and experience in billing and health insurance guidelines and practices, includin

Are you a leader of behavioral health in crisis counseling, suicidal intervention, and crisis family supports? Does your passion for service express itself through providing person-centered, trauma informed, crisis care? Do you have a demonstrated record of successful supervisory experience and orga

LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through it

Requirements Master’s degree in counseling, psychology, social work, marriage and family therapy, nursing, rehabilitative or activity therapy or related behavioral health field required; NOTE: Special Education is not accepted as behavioral health field; AND Minimum of one (1) year experience work

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suff

We are seeking a dedicated and passionate Board Certified Behavior Analyst (BCBA) to join our team at Pair With ABA.As a BCBA, you will have the opportunity to make a positive impact on the lives of individuals with autism and other developmental disabilities.As a BCBA, you will be responsible for c

LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through it