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  • Case Manager
    Case Manager
    hace 7 horas
    $23.55–$25 por hora
    Jornada completa
    Brooklyn, New York

    SCOPE OF ROLE: The Case Manager provides and coordinates client services. II. ESSENTIAL DUTIES & RESPONSIBILITIES: • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing • Prepare housing applications and assist clients with the housing application/interview process., • Monitor and assess client progression/regression in behavior and/or appearance, • Facilitate group and individual counseling, workshops, psych education, and recreational activities, • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall, ADL skills • Provide comprehensive case management services to an assigned caseload, • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload, • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate • Ensure that clients attend meals and maintain appropriate nutritional intake, • Provide crisis intervention and address all emergency situations as appropriate, • Assist in building evacuation during fire drills and building emergencies, • Monitor client medication compliance and collaborate with nursing staff monitor compliance, • Refer clients to appropriate community resources as needed, • Maintain CPR/First Aid Certification, • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards • Facilitate discharge/transfer process and documentation of same JOB DESCRIPTION • Attend staff meetings, case conferences, group supervision, training, and escort clients on housing interviews as needed • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes • A work schedule that includes some weekend and evening hours is required, • Other duties as assigned III. REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE • Bachelor’s Degree is Human Services field preferred, HS diploma or GED required, • Three years’ experience with homeless population, • Ability to work with a culturally diverse population PREFERRED QUALIFICATIONS & SKILLS • Familiarity of NYC public school system preferred, • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

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  • HANDS-ON KITCHEN MANAGER & RESTAURANT OPERATOR
    HANDS-ON KITCHEN MANAGER & RESTAURANT OPERATOR
    hace 3 días
    $18–$25 por hora
    Jornada completa
    Canarsie, Brooklyn

    Frank’s Pizza & Halal Grill — Canarsie, Brooklyn Full-time • Long-term opportunity • Immediate start Starting pay: $18–$25 per hour based on demonstrated ability, plus applicable overtime and eligibility for 5%–20% of verified monthly operating profit We are seeking an exceptional, highly experienced restaurant professional to take responsibility for operating and rebuilding an established pizza and halal restaurant. We are willing to pay top money for top-level ability. However, top pay must be demonstrated through actual performance—not only promised during an interview or written on a résumé. The right person will begin at a rate based on experience and performance during a paid evaluation period. Someone who proves they can truly organize, improve and operate the business can quickly advance toward the top of the pay range and qualify for monthly profit sharing. This is a hands-on position This is not an office-management job. You will not be sitting around watching employees or only giving instructions. You must be ready to put on an apron, get down and dirty and work beside the pizza man every day. At the beginning, the restaurant will operate with two main workers: • One experienced pizza man, • One hands-on kitchen manager and operator The business cannot currently support separate cashiers, cleaners, dishwashers, prep cooks or assistant managers. Until the restaurant grows, the person hired must personally help cook, prep, clean, wash dishes, handle customers, answer phones, pack orders and manage the daily operation. As sales and profitability improve, additional staff can be added where financially justified. What you will handle You will take responsibility for the restaurant from A to Z, including: • Cooking and managing the halal kitchen, grill, fryer, pasta, wings, sandwiches, burgers and other menu items, • Learning the pizza station and assisting when necessary, • Completing daily food preparation, • Checking sauces, meats and prepared foods for freshness before service, • Preventing expired or spoiled food from reaching customers, • Making sure every dish tastes and looks consistent, • Handling counter customers and telephone orders, • Accepting, preparing, packing and checking online orders, • Washing dishes, cleaning equipment and maintaining clean work areas, • Opening and closing the restaurant, • Receiving and organizing vendor deliveries, • Counting inventory and ordering food and supplies, • Managing customer complaints professionally, • Maintaining food-safety and sanitation standards, • Solving daily problems without calling the owner over every small decision Build the complete restaurant system The restaurant needs someone who can create and maintain: • A complete recipe book, • Exact ingredients, measurements and portions, • Cooking instructions, times and temperatures, • Daily and weekly prep books, • Production sheets, • Portion-control charts, • Opening and closing checklists, • Daily, weekly and monthly cleaning schedules, • Temperature and food-safety logs, • Waste and spoilage logs, • Inventory sheets, • Ordering and receiving procedures, • Food-labeling, dating and expiration systems, • Employee training manuals for future staff Nobody should be guessing. Every product must be prepared according to a written standard, and every dish should taste the same each time it is ordered. Delivery platforms You will oversee Uber Eats, DoorDash, Grubhub, Slice and other approved platforms, including: • Correcting menus, prices, descriptions and item availability, • Making sure orders are accepted and prepared promptly, • Checking every order before it leaves, • Handling missing items, cancellations, refunds and complaints, • Improving preparation and delivery times, • Improving online ratings and customer satisfaction, • Helping resolve account and payout problems, • Making sure online customers receive the same quality as walk-in customers Advertising and growth You will also help grow the restaurant by: • Creating profitable specials and family packages, • Improving menu pricing and descriptions, • Promoting catering, • Posting basic social-media content, • Arranging quality food pictures, • Coordinating advertisements and promotions, • Reaching local schools, businesses and community organizations, • Increasing walk-in, pickup, delivery and catering sales, • Tracking which promotions produce profitable results, • Improving or removing weak menu items, • Helping extend operating hours when demand, staffing and profitability support it You do not need to be a professional graphic designer, but you must take responsibility for making sure promotions and advertising are completed consistently. Financial and inventory responsibility You will help control: • Food cost, • Portion sizes, • Inventory, • Waste and spoilage, • Vendor purchases, • Refunds and credits, • Receipts and invoices, • Daily and weekly reporting, • Unauthorized spending and theft The manager must provide the owner and accountant with complete access to sales, purchases, delivery-platform statements, invoices and operating records. Good-faith mistakes must be reported and corrected immediately. Theft, concealed sales, intentional falsification or deliberate manipulation of records will end the employment and profit-sharing arrangement. The owner will pay for approved repairs to the restaurant and existing equipment. Approved repairs will not reduce the manager’s earned profit-share calculation. Who we need The right candidate must: • Have proven restaurant-management or kitchen-leadership experience, • Be able to cook professionally, • Be ready to work hands-on throughout the shift, • Be willing to cook, prep, clean, wash dishes and handle customers, • Be comfortable working as part of a two-person main team initially, • Understand food safety, food cost, inventory and waste control, • Be dependable, honest, organized and hardworking, • Know how to build systems instead of relying on guesswork, • Communicate firmly and professionally, • Be available for nights, weekends and busy periods, • Be physically capable of working in a busy kitchen, • Be willing to learn pizza production, • Solve problems independently, • Want a serious, long-term opportunity, • Treat the restaurant with an owner’s mindset We are not looking for somebody who plans to stay for a few months. We want someone capable of helping operate and grow this restaurant for many years. Compensation and growth Starting pay: $18–$25 per hour based on demonstrated experience and performance. • Paid working evaluation, • Applicable overtime paid, • Fast advancement available for exceptional performance, • Profit sharing is additional compensation and does not replace regular wages, • No financial investment is required from the candidate, • The owner provides the business, equipment, inventory, approved repairs and operating capital The first 60 days will be a paid evaluation and system-building period. After successful completion, the manager may qualify for: • 5% of verified monthly operating profit: Core systems are completed, food is consistent, sanitation is maintained, delivery platforms function properly and the restaurant is profitable, • 10%: Food cost, waste, customer-service and operating targets are met, and sales show measurable improvement, • 15%: Stronger profit targets are reached, complaints decline and the restaurant requires limited daily owner involvement, • 20%: Strong profitability, consistent food, dependable operations and accurate records are maintained for three consecutive months with minimal owner involvement Existing business debt, owner withdrawals, owner compensation, personal expenses and approved repairs will not reduce the manager’s profit share. This is an employee management position with performance-based profit sharing. It does not initially include legal ownership or equity. To apply Send a serious message answering: 1. How many years of restaurant and kitchen-management experience do you have?, 2. What foods can you personally cook?, 3. Do you have pizza experience?, 4. Have you created recipe books, prep systems or training manuals?, 5. Do you understand food cost, inventory and waste control?, 6. Have you managed restaurant delivery platforms?, 7. Do you have experience with promotions or advertising?, 8. Are you willing to personally cook, prep, clean, wash dishes, handle customers and manage orders?, 9. Are you comfortable working with one other main employee initially?, 10. What days and hours are you available?, 11. Where was your most recent restaurant-management position?, 12. Why are you capable of taking full responsibility for this operation? Do not apply if you only want to supervise, sit around, give orders or collect a paycheck. We need a proven restaurant professional who is ready to put on an apron, get down and dirty, lead from the front and build a restaurant that can operate successfully for the next decade. Immediate availability preferred. Be ready to rock and roll.

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  • Medical Assistant
    Medical Assistant
    hace 18 días
    $18–$25 por hora
    Jornada completa
    Flushing, Queens

    Benefits/Perks • Competitive Compensation, • Great Work Environment, • Career Advancement Opportunities Job Summary We are seeking a Chinese speaking Medical Assistant to join our team! As a experienced Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival (EMR system), providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience. Responsibilities • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment, • Clean instruments and equipment after use, • Answer phones and field questions about medical issues, identifying visit needs, • Assist nurses and doctors with basic medical care and procedures, • Track lab results, call in prescriptions, and handle basic medical office duties Qualifications • BLS Certification or Certified Medical Assistant desired, • Excellent customer service skills, • Strong attention to detail, • Team work is a must, • Must speak Chinese and English

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 2 meses
    $20–$24 por hora
    Jornada completa
    Glendale, Queens

    Core Responsibilities • Greet and welcome patients/clients in a friendly and professional manner, • Answer incoming phone calls and respond to inquiries promptly, • Schedule, confirm, and manage appointments efficiently, • Check patients in and out, ensuring accurate documentation, • Maintain a clean, organized, and professional front desk area Administrative Duties • Verify patient information, insurance details, and demographics, • Collect co-pays, balances, and process payments, • Maintain and update electronic medical records (EMR), • Handle incoming/outgoing mail, faxes, and emails, • Scan and upload documents into patient charts Patient Experience & Communication • Provide clear instructions regarding appointments, paperwork, and policies, • Address patient concerns and escalate issues when necessary, • Ensure confidentiality and compliance with HIPAA regulations, • Coordinate with clinical staff to ensure smooth patient flow Office Coordination • Manage daily schedule to minimize wait times and maximize efficiency, • Communicate delays or changes to patients and staff, • Order and maintain front office supplies, • Assist with basic billing or administrative support tasks Skills & Qualities • Strong communication and interpersonal skills, • Excellent organizational and multitasking abilities, • Professional appearance and demeanor, • Attention to detail and accuracy, • Ability to handle high-volume, fast-paced environments

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