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Job DescriptionDescription CSBio is a peptide contract manufacturing founded in 1993. Our initial products were a complete line of automated synthesizers for manufacturing and process development, with a focus on cGMP production. In 1994, we opened our custom peptide facility and began producing high quality compounds for research organizations and pharmaceutical companies worldwide. In 2004, we opened our peptide production facility in Menlo Park, CA and in 2014, we expanded our production capability through the addition of a new, state of the art building dedicated to cGMP peptide production. In 2017, we passed a FDA inspection and were recommended to be approved for commercial drug substance manufacturing. In 2023, we added additional cGMP clinical production capacity in Milpitas, CA. Position Summary We are looking for a hands-on, multi-faceted IT Infrastructure Specialist to take ownership of the day-to-day technology that keeps CSBio running. This is not a software development role. Instead, we need someone who is genuinely comfortable across the full breadth of small-to-mid-size company IT — from running ethernet through a wall, to programming a managed switch, to walking a new hire through their email setup. The ideal candidate is a generalist who enjoys variety, takes ownership of problems, and can communicate clearly with a workforce that is highly skilled in chemistry and manufacturing. You will be one of the primary points of contact for IT issues across the company, and you will help shape the infrastructure as we continue to grow. CSBio is also in the middle of a digital transformation — moving 200+ paper SOPs, batch records, and lab forms onto a centralized data platform, and layering AI-powered automation on top. This role provides the infrastructure backbone that effort runs on, and supports the day-to-day operations to see it through. Key Responsibilities Network & Infrastructure • Configure, deploy, and troubleshoot site-to-site and client VPN connections, • Program and maintain managed network switches (VLANs, port configurations, firmware updates), • Pull, terminate, and test ethernet runs for new lab equipment, workstations, and office build-outs, • Maintain wireless infrastructure, including access points, controllers, and guest network segregation, • Administer Windows domain environment, including Active Directory, Group Policy, DNS, and DHCP, • Maintain corporate file servers, application servers, and supporting infrastructure (physical and virtual), • Manage user accounts, permissions, security groups, and access controls in line with company policy, • Implement and verify backup routines for corporate data, file shares, and instrument controller PCs (HPLC, synthesizer, lyophilizer, balance, and similar systems), • Coordinate with QA and manufacturing to ensure backups support data integrity and audit-readiness in a regulated (GMP) environment, • Maintain documentation of backup schedules, retention policies, and restoration procedures, • Image, configure, and deploy laptops and desktops for new hires, including domain join, software installation, and user account setup, • Install, configure, and troubleshoot networked printers, scanners, and label printers across office and lab areas, • Provide responsive, patient helpdesk support to a workforce that is generally not IT-savvy — explaining issues in plain language and resolving recurring pain points, • Manage software licensing, device inventory, and asset tagging, • Respond to ad-hoc IT requests from across the company — from “my email isn’t working” to “we need a network drop in the new lab by Friday”, • Coordinate with outside vendors for ISP, telecom, copier, and specialized IT services, • Maintain documentation of network diagrams, server configurations, vendor contacts, and standard operating procedures, • Support facility-related IT projects in coordination with Facilities and Engineering teams, • Support on-premise deployment of AI/LLM tooling — hardware setup, GPU/server provisioning, network configuration, and ongoing uptime, • Provide end-user troubleshooting as staff transition from paper to digital workflows, • Assist with the physical scanning and digitization of paper SOPs, batch records, and lab forms — operating scanners, configuring OCR settings, and ensuring scanned files meet quality and naming standards Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Supports everyone's efforts to succeed. Organizational Support - Follows policies and procedures; Completes tasks correctly and on time; Supports organization goals and values. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Requirements • 2+ years of hands-on IT experience in a small-to-mid-size company environment, with broad exposure across networking, servers, and end-user support, • Working knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP, Mac and Windows OS, • Practical experience with managed switches, VLANs, firewalls, and VPN technologies, • Comfort with structured cabling — able to pull, terminate, and test ethernet runs without contracting it out, • Familiarity with backup software and strategies for both corporate data and standalone instrument PCs, • Strong troubleshooting instincts and the patience to support non-technical users in a respectful, plain-English way, • Industry certifications such as CompTIA Network+ / Security+, Cisco CCNA, or Microsoft Server certifications, • Prior experience supporting a manufacturing, laboratory, or pharmaceutical/GMP-regulated environment, • Experience with virtualization (Hyper-V, VMware) and Microsoft 365 administration, • Familiarity with instrument control PCs — not as a chemist, but in terms of keeping the PCs healthy, networked, and backed up, • Basic scripting in PowerShell or batch for routine automation (no formal software development required), • Experience supporting ISO 9001 / 21 CFR Part 11 / data-integrity expectations, • Interest in or exposure to digital transformation projects — paperless workflows, document management systems, or supporting AI/LLM tooling in a business environment Benefits • Medical, dental, and vision insurance (Kaiser HMO or BlueShield PPO. Employer pays 90% for Employee and 75% for Employee’s family; Dental: Aetna Dental, Delta Dental, Guardian Dental, MetLife Dental. Vision: VSP and Aetna EyeMed), • 401k 10% 1:1 match, • PTO policy. 10 days PTO, • Companywide paid holiday during: Week of July 4, Thanksgiving (2 days), Week of December 25Basic life ($20,000 paid by company) and supplemental life insurance (optional supplemental)., • Disability insurance 50% standard employer paid., • Carpool, clean air vehicle, and cell phone reimbursement, • Employee rewards and recognition program, • Company organized social events, • Quarterly sponsored team building activities

Job Description Our 2025 Sales were the Largest Growth in Decades. 2026 YTD Sales are even Better. We need to Hire! Water Treatment Chemical Service Technician—San Jose, California Garratt-Callahan () is family friendly, profitable, stable, and fiercely private. No layoffs in 120 years. No ownership changes in 120 years. Haven't changed our commission plan in 30 years. 80 straight years of profitability. We have operations in every state in the USA. Chemical Service Technicians are responsible for sales support by maintaining the existing customer base in the South Bay of San Francisco. Perform water treatment tests at the existing customers. With the freedom of working from your home, you can work and train in a territory alongside veteran Territory Managers. The best place to live is in or very near San Jose, Fremont, Mountain View, Santa Clara, Cupertino or Los Altos. The career track for a Chemical Service Technician is to train to become a Territory Manager. Territory Managers are eligible for unlimited commission and a year-end bonus. As a Technical Sales Support/Service Technician, you will receive an industry-competitive salary, expenses, benefits, and a $675 per month car allowance. In addition, ample technical support is provided along with continuous training. Paperwork is kept to a minimum. Compensation is based upon experience and the ability to succeed. $80,000 to $90,000 first year for a qualified candidate. We hire with a focus that favors the committed employee both in terms of overall compensation and growth opportunities. We have designed our compensation package accordingly. Benefits include a corporate 401k, health, dental, vision, and life insurance. Job Responsibilities: • Solve customers' water problems., • Treat industrial boilers and cooling towers to keep them energy efficient and environmentally friendly., • Perform detailed water testing & analyses at Industrial sites, Medical Centers, and Commercial Buildings., • Help sell Garratt-Callahan's proprietary chemical blends, equipment, & monitoring technology., • Passivation of stainless steel in industrial water treatment systems., • Help sell corrosion & scale inhibitors, coagulants, flocculants, biocides, bio-augmentation, feed & monitoring equipment, water management plans, reverse osmosis products., • Help sell Water Safety Programs., • Keep our existing customers happy. Garratt-Callahan is a US based private 120-year-old, nationwide water treatment chemical company. Garratt-Callahan treats industrial boilers and cooling towers to keep them energy efficient and environmentally friendly with one of the most advanced product lines in the industry. We are registered to ISO 9001:2015 and sell an industry leading line of “green" solutions, G-C GreenTech. We are headquartered in Burlingame, California. G-C is family owned, profitable, and expanding. We have five chemical plants in the USA, technical salespeople in every state, and the Caribbean. Benefits: • We offer a competitive benefit package which includes medical, dental, vision, AD&D, LT, and 401k. A monthly car allowance and travel expenses are provided., • First year compensation is $80,000 to $90,000 depending on experience., • Advanced training, and a clear career path into sales., • Family friendly, flexible hours., • A huge benefit of working for Garratt-Callahan is our stability and low turnover., • No Layoffs in our 120-year history, • G-C is a profitable company. The last year that G-C did not turn a profit was during World War 2., • 2025 was a record sales year, and 2026 sales are trending to be even better. To Apply, please log on to: Thank you for considering Garratt-Callahan Company. Garratt-Callahan is an EEO/AAE employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Requirements: You will be a successful applicant if you have a technical degree such as Chemistry, Chemical Engineering, Biology, Mechanical Engineering, Paper Science, or Water Resources. You must have a 4-year science degree to qualify for this position. You must be a capable Chemist. One-year technical sales, or an internship related to water treatment chemicals is preferred, but we are willing to train and mentor. Outside industrial sales experience is a plus. You must live in San Francisco Bay Area, South Bay is best, and be familiar with the industrial marketplace of the Bay Area. NOTE: Garratt-Callahan does not sponsor work visas. No recruiters please. If you have a disability, and need assistance during the application and selection process as a result, please contact the Garratt-Callahan Human Resources department at 650.697.5811. Arrangements can be made to provide an accommodation in order to assist you in applying for an open position using our on-line system, completing any other related paperwork, interviewing, or any other portion of the employment process. When requesting an accommodation, please provide your name, phone, email address, or any other means of contacting you. Provide a brief description of the nature of the requested accommodation. A member of the Human Resources team will then contact you to discuss your request. A request for an accommodation will not affect your opportunities for employment with Garratt-Callahan. Garratt-Callahan values differing experiences, backgrounds and perspectives among our employees, and see them as a competitive advantage. Garratt-Callahan is committed to the fair and equal treatment of all associates and applicants. Garratt-Callahan is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Key Words: Chemistry, chemicals, scientific, science, salesperson, salesman, saleswoman, outside sales, technical sales, account representative, account executive, territory sales, territory manager, district sales, district manager, field engineer, field service, AE, sales engineer, data center, chemical engineer, chemist, mechanical engineer, biologist, biology, microbiology, nalco, ecolab, Global Water, Veolia, us water, Suez, ge water, chemtreat, industrial water engineering, solenis, Meras, chem-aqua, kurita, evoqua, fremont, water treatment, boilers, cooling towers, waste water, pumps, equipment, chillers, polymers, biocides San Jose, Fremont, Mountain View, Santa Clara, Cupertino, Los Altos, South Bay.

What we're looking for:** - Professional experience in analytical chemistry techniques, laboratory experimentation, chemical data analysis - Strong communication skills - Ability to work independently in a remote environment How it works: This is not a specific job posting. By applying, you're j