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Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Application Support Specialist acts as a member of the technical support team for specific technology implementations within the Department of Revenue and supports the vendor-heavy ecosystem those systems rely on. In partnership with the business unit, they develop an understanding of the business processes surrounding the assigned applications, maintain expertise in system functionality, and analyze use cases and technical capabilities to recommend improvements to system configuration or business processes. The specialist also plays a key role in documenting application behavior, controls, standards, and known issues to support effective system use and troubleshooting. They work primarily in a service ticket queue environment and are expected to manage work transparently, proactively identify issues or trends, and prevent problems before they impact operations. As a member of the Revenue IT team, the Application Support Specialist is expected to uphold the department’s mission and contribute positively to a collaborative, human-centered, innovative, and accountable culture. Essential Functions Technical Solution Management • Act as a technical expert for specific technology solution(s) and understand system configuration, workflows, and integrations., • Develop, maintain, and organize accurate documentation including system standards, configuration notes, known issues, workarounds, release notes, and user-facing guides., • Work within a structured service ticket queue environment, ensuring timely updates, clear communication, and adherence to internal service expectations., • Monitor recurring issues or patterns in the queue and proactively escalate or address root causes., • Work closely with development and support teams (City or vendor) on issue resolution, enhancements, and prioritization of system improvements., • Perform initial testing of enhancements, patches, and upgrades; coordinate with business subject matter experts for further validation., • Build and maintain strong, consultative relationships with Revenue business units, central OIT areas, and vendors related to supported systems., • Serve as a primary point of contact for assigned systems regarding coordination, communication, and planning., • Develop an in-depth understanding of the business processes and requirements associated with supported systems., • Participate in routine status and planning meetings with stakeholders, advocating for system needs, enhancements, and support priorities., • Monitor and evaluate vendor performance, escalate concerns, and ensure adherence to agreed-upon service expectations., • Provide clear, timely reporting to Revenue IT leadership regarding issues, system performance, ticket trends, vendor activity, and user satisfaction. Qualifications • A bachelor’s degree or equivalent experience is acceptable., • At least three years of experience in application support or a closely related technical support role., • Proven analytical and problem-solving abilities, with the capacity to anticipate issues and take proactive steps to prevent them., • Strong documentation discipline: able to produce clear, structured, and accurate technical and user-facing materials., • Experience working in a service ticket queue environment, with the ability to manage competing demands, communicate effectively, and maintain service visibility., • Ability to work with end users to understand business processes, define requirements, and translate those needs into actionable tickets or technical specifications., • Excellent communication skills, especially the ability to convey technical concepts to non-technical stakeholders., • Ability to build effective working relationships and operate collaboratively across a vendor-heavy technology ecosystem., • Commitment to delivering modern, user-centered technology support in alignment with Revenue IT’s culture of accountability, collaboration, and continuous improvement. Additional Information Salary Range: $65,000-$74,907 Salary cannot exceed $74,907 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionABOUT PATH INC. PATH (People Acting to Help) Inc. is a comprehensive Community Behavioral Health and Intellectual Disability Center. We offer a wide of array of services and supports to meet the needs of our community in Northeast Philadelphia. PATH regularly achieves the highest levels of accreditation including a 5 Star Provider Rating by CBH, Philadelphia’s Managed Care Entity, and recognition and awards related to our high-quality, innovative programs and staff accomplishments and contributions. Our Mission? To Help Individuals Achieve a More Independent and Fulfilling Life. WHY WORK AT PATH? A Career with Meaning At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here — and to stay here. In addition to the satisfaction of making a real difference in people's lives, we offer: • Competitive pay, • Annual increases, • Performance and longevity bonuses, • Comprehensive benefits package for staff and family, • Generous number of paid holidays, vacation, sick, and personal time, • No-cost pension plan, • Ongoing professional development opportunities, including licensure supervision, • Cutting-edge treatment facility, resources, and treatment modalities, • Opportunities for advancement and growth within the organization, • Eligible for the Federal Public Student Loan Forgiveness (PSLF) program, • Referral bonus for referring a friend who accepts employment JOB SUMMARY: To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member. Confirm and update client eligibility. Prepare and submit 837P electronic billing files and CMS1500 paper claim forms. Download and review response files to the 837 billing files. Post electronic and manual payment files as received. Perform all billing and cash posting tasks in a timely manner in order to ensure maximum revenue and facilitate cash flow. Provide the Accounts Receivable Manager and Chief Revenue Officer with the necessary information to resolve all billing and funding discrepancies. PHYSICAL DEMANDS: Minimal in nature QUALIFICATIONS: Associate degree preferred; Three to Five years’ experience in Health Care Billing functions, preferably in a Behavioral Health and/or non-profit environment, in an Electronic Health/Medical Records system; Ability to run reports necessary to correct and update billing and funding source data; Ability to work with numbers and function with minimal supervision. Experience and knowledge of Primary and Secondary insurance billing including the input of data, generation of electronic 837 billing files, and electronic and manual cash application of cash received from billings. Possess the skills needed to interact with outside parties to collect the necessary information for the successful submission of claims. SPECIFIC DUTIES: • Complete all CBH Monthly and Weekly (CBE/PE) billing, including analysis to determine service type to bill and completion of roll-up services., • Rebill services from CBH to Medicare as required via HCFA 1500 forms and complete all relevant documentation., • Download, review and document all 277 files from CBH after each 837 file submission., • File TPL Discrepancies with CBH as needed based on the 277 Rejections for CBH., • Submit requests for Medicare Exceptions to CBH for all newly admitted or newly eligible Medicare clients who are dual-eligible and are receiving services from Russian-speaking therapists., • Download and post CBH 835 RA files including review, analysis, and correction of any incorrectly or unposted services., • Review, correct, and resubmit services rejected on the CBH 835 RA, or refer to A/R Manager for adjustments when indicated., • Review, correct, and resubmit services on the monthly CBH Open Services Reports, or refer to A/R Manager for adjustments when indicated., • Submit TPL Discrepancies to CBH for resolution., • Submit appeals for CBH services over 90 days as needed, and upload billing file with services within the required time frame when/if approved., • Review the CBH Unbilled Claims report on a monthly basis., • Generate and submit to DBH (Philadelphia County) all electronic requests for MHX Clearance for new Clients weekly., • Download and review the response file to the MHX Clearance submission., • Identify Clients that are ineligible for MHX Clearance for missing demographic data and flag in Avatar., • Follow up with Clinical Staff to obtain missing demographic data elements that prevent PATH from obtaining an MHX Clearance for the client, including missing Social Security Numbers., • Download the MHX Feedback Report on a weekly basis., • Identify and flag in Avatar Clients that have been newly approved for MHX Clearance for PATH on the MHX Feedback report., • Using source reports, create monthly Intake service charges to be billed to DBH., • Using source reports, create monthly Anonymous charges, and adjust clients’ services’ that will be billed as Anonymous., • Generate and submit billing files to DBH for Outpatient, CRR, BCM, and Administrative Case Management services by the end of the first full week of the month., • Download and review the ta1, 999, and 277 response files for the DBH billing two (2) business days of the submission of the 837 files., • Transfer 277 rejections into the DBH 277 workbook including the reason code(s) for rejection., • Analyze, correct, and resubmit DBH claims rejected on 277 files, or refer to the A/R Manager for adjustments., • Download the 835 RA for DBH within one (1) business day of its availability., • Document and calculate amounts approved by Program and/or age for DBH and enter in the DBH-OAS Approval Summary Workbook for the current Fiscal Year., • Analyze, correct, and resubmit DBH claims rejected on the 835 RA, or refer to A/R Manager for adjustments., • Review, confirm, and approve DHS services in the DHS Placement Verification System on the first working day of the month by 4:00 PM., • Follow-up and coordinate any corrections to DHS services with either DHS, RTF Clinical Staff, or both until the issue is resolved., • Review and resolve discrepancies on the Credit Balance report weekly., • Review the Service Code, Service Fee, Guarantor Definitions, and Program files in Avatar monthly to ensure accuracy in all areas., • Maintain a Cash Receipt Log by month., • Balance the Cash Receipts Log against the Monthly Posting report the first week of the month to ensure accuracy. Resolve any discrepancies., • Provide back-up in assigned tasks for the Accounts Receivable Manager., • Assist in the training and on-going support of new Accounts Receivable staff.

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Associate Systems Engineer works as part of a highly collaborative group that’s responsible for installation\configuration\management of desktop and laptop computer systems as well as the administration and maintenance of COTS applications. In addition, this position participates in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Associate Systems Engineer to learn new technologies and provide support for the creation of new processes for the team. The Associate Systems Engineer will report to the Water Information Center Manager. Job Description Essential Functions Customer Relations: • Provide tier 1 and 2 support to customers., • Create tickets in incident tracking system documenting support requests., • Resolve assigned support tickets while keeping end user informed of the status of their request., • Provide support using remote tools., • Respond to end user inquiries by phone\email\chat., • Create clear and detailed documentation., • Explain technical issues to end users., • Assist junior support staff with resolving higher level issues., • Participate in project teams to ensure tasks are completed on time., • Troubleshoot problems with Windows operating systems, printers, and installed software., • Configure laptops and desktops by installing operating system and updating needed drivers and firmware., • Create and deploy images for laptops and desktops., • Install, maintain, and update software as necessary., • Interact with vendors’ technical support desk., • Determine when issues need to be escalated to tier support of application vendors. Qualifications • High School Diploma, GED, or higher education., • Knowledge of PC hardware & A+ certification, • Minimum 2 years of experience in a Desktop Support role, • NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience, • A+ Certification, • Ability to work independently and as a team member, • Excellent communication skills to translate technical language to non-technical personnel and customers, • Excellent interpersonal skills, • Excellent time-management and prioritization skills, • Ability to meet multiple competing deadlines, • Ability to overcome obstacles to customer solutions to satisfy customers, • Ability to quickly learn new technologies, • MS Office and other PC software, • Adobe Acrobat, • Web Browsers (Chrome, IE, Firefox), • Windows desktop operating systems, • Software licensing, • Printers and scanners, • Remote Desktop, • VPN Software Additional Information Salary Range: $65,000-$74,907 Salary cannot exceed $74,907 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job Description Job Title: Director of Human Resources FLSA Classification: Supervisory, Full-time 12-month position, Exempt Calendar Type: 12-month Schedule and Hours: Directors are expected to maintain a full-time schedule with flexibility in their daily start and end times, while also being available to work additional hours as needed. Reports To: CEO/Executive Director The Overbrook School for the Blind is seeking a highly qualified human resources professional who exudes a passion for the school, its students, its employees, and its mission to serve as its Director of Human Resources. The Mission of Overbrook School for the Blind (OSB) is to develop and deliver education that enhances the options available for persons with visual impairments, including those with additional challenges so that they have the greatest opportunity to experience active and fulfilling lives. Organizational Description: Overbrook School for the Blind serves students who are blind or visually impaired with or without additional disabilities (such as intellectual disability, cerebral palsy, hearing impairment, sensory issues, and including those who require specialized medical care) receive a customized, individualized education based on state educational standards. OSB is more than a school, it is a community where students, families, and staff support one another and come together to build a bright future. Job Functions: The Director of Human Resources reports directly to the CEO/Executive Director and participates in quarterly meetings of the School’s Board of Trustees. This position serves as the primary administrative leader responsible for all human resources matters, including, but not limited to: recruitment, hiring, onboarding, compliance with federal, state, and local laws and regulations impacting employment, securing contracts with various staffing agencies, oversight of employee investigations and coordination of staff development functions, including annual employee evaluations. The Director of Human Resources has substantial influence in effectuating continual departmental improvement, consistent with the efforts of other administrative colleagues affecting school-wide improvement. Strategic: • Partners with the CEO/Executive Director, Chief Financial Officer, Superintendent, and Director of Development on operational and strategic plans, providing recommendations based on sound human resources practices, • Oversees activities and initiatives to satisfy goals for recruitment and retention objectives critical to the effective delivery of instruction for the School’s students, • Manages and leads the Human Resources department, including the supervision of HR staff, which reflects a service orientation that engenders trust, • Takes a leadership role in implementing initiatives supporting Diversity, Equity, and Inclusion, • Develops effective, broad-based recruitment strategies to employ a highly qualified and diverse workforce. Ensures the timely filing of vacant positions, ensuring that position descriptions, postings interviews, and selection processes are consistent with best practices, • Secures qualified substitutes for long- and short-term absences and leaves, • Collaborates with the CFO in effective and efficient payroll processes and the accurate assignment of employee salaries, • Supports the Professional Development Committee organizes required training and ensures that appropriate records are maintained, • Chairs the school-wide Safety Committee and collaborates with Security Managers and Building and Grounds staff to implement recommendations, • Understands and clearly describes employee retirement and other benefits plans to new and existing employees. Provides staff training and presentations, • Ensures efficient staff enrollment in Medical, Dental, Life/disability, and other benefit programs, and appropriate payroll deductions and collection of employee payments while on leave of absence, • Handles the Worker's Compensation program, evaluating injuries, reporting to the benefit carrier, and arranging for employees to return to work with job restrictions, such as light-duty, • Maintains and consistently updates as necessary a comprehensive Employee Handbook and develops strategies to maximize compliance, • Promotes productive relationships with staffing agencies, • Ensures compliance with all federal, state, and local laws and regulations relating to personnel management, as well as compliance with all Board of Trustees policies and procedures concerning the same, • Completes legal reports and handles government regulations for HR functions such as EEO, ERISA, Wage and Hour, OSHA and COBRA, • Coordinates maintenance of and protects the confidential nature of employee records, including program and department assignments, salary costs, labor distribution, and benefit eligibility, • Oversees employee investigations and application of corrective and disciplinary procedures. Works with outside counsel as appropriate, • Bachelor’s degree in the Human Resources or associated field, • At least 5 Years of experience as Director of Human Resources. A combination of training and experience may be substituted, • Excellent interpersonal communication skills and large-group presentation skills, • Highly effective organizational skills and ability to meet deadlines in a fast-paced environment, • Proficient use of Microsoft Office software, Google platforms, and working knowledge of Human Resources systems. Must have the proven ability to access a variety of external databases and search for information pertinent to school operations, policies, and procedures, • Advanced degree in the Human Resources or associated field, • Past experience as a human resources professional in a school environment with working knowledge of PSERS reporting and other education-specific human resources function, • An active member of SHRMPhysical Requirements:, • Prolonged periods of sitting at a desk and working on a computer. OSB offers a competitive salary and benefits package reflective of the applicant’s training and experience, including liberal financial support for the pursuit of advanced degrees. Applications from members of communities traditionally under-represented in school administrative positions are invited. Overbrook School for the Blind Equal Employment Opportunity Statement: Overbrook School for the Blind (OSB) has, and will continue to follow, a policy of recruiting, employing and promoting individuals best qualified for any position by reason of education, training, and experience without regard to race, color, ancestry, genetic information, familial or marital status, domestic or sexual violence victimization, ethnicity, religion, age, sex (including pregnancy, childbirth or a related medical condition), sexual orientation, gender identity, national origin, or non-job-related disability or the use of a guide or support animal because of blindness, deafness or physical disability. OSB shall not discriminate against an individual who has exercised his/her rights against discrimination in accordance with applicable federal, state, or local laws. Powered by JazzHR H0ZArjF5wh

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.) that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions. Job Description The Enterprise Resource Planning (ERP) Data Analytics and Reporting Analyst is responsible for day-to-day interactions with the project team and managing the development and implementation of assigned reports and related responsibilities. This is a permanent exempt position that will move to maintenance and support after the project is complete (in 3-4 years). Essential Functions: During implementation: • Gather and document the requirements for ERP data and reports., • Prepare and test the reporting configurations to validate the design setup., • Create and deploy the business process and systems user procedures., • Write/update technical specifications., • Create new reports and retrofit existing reports., • Meet delivery schedule., • Execute and document unit test cases., • Identify, resolve, and report on ERP data and reporting issues and document enhancements requests., • Analyze, define, and design new release reporting functionality to determine relevance to meet the current or new business processes & requirements., • Document the business process revisions and application configuration training content., • Create and deploy new process,s and systems changes to the end users., • Participate in regression testing efforts., • Look for opportunities to optimize the business reporting such as new processes to meet future requirements or leverage delivered systems functionality and technology., • Participate in break fix and regression testing efforts Qualifications • Completion of a Bachelor's or Master’s degree in information systems, computer engineering, or a related field or equivalent experience;, • 3-5 years of experience with ERP systems, 3rd Party Applications and related reports development and deployment., • Experience with Finance and Grants / Supply Chain (SCM) and Procurement business intelligence (BI)/ data warehouse (DW) applications and report generation packages., • Experience with query development, writing and implementation., • Strong problem solving and analytic skillsets., • Strong verbal and written communication skills with ability to create user and project security documentation and procedures, clearly and concisely., • Strong meeting facilitation and interviewing skills., • Ability to work well with individuals at all levels within and outside the organization; and, • Experience documenting business processes, writing functional specifications, creating test scripts, and researching testing issues. and documenting user procedures Additional Information Salary Range: $80,000-$90,000 Salary cannot exceed $90,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Senior Business Analyst is responsible for guiding the success of the technology and services related to various Revenue business processes that align to Revenue’s and the City’s technology strategic priorities and future-state agile, digital city experience. Working with cross-functional technology teams, Revenue partners, and business process stakeholders, they will oversee technology related business process initiatives from requirements through implementation, assessment, testing, and continuous enhancement. In this role, the Senior Business Analyst will be the ‘voice of the customer,’ focusing on needs, expectations, understandings, and desires of Revenue areas and business process stakeholders to improve processes and increase satisfaction. As a member of the Revenue IT team, the Business Analyst is expected to uphold the department’s mission and contribute positively to a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within Revenue IT. Job Description Essential Functions • Work with stakeholders to identify and understand their needs and concerns, understand the environment in which they work, and ensure stakeholder’s actual underlying needs are understood, rather than their stated desires, • Manage and communicate requirements appropriately to ensure stakeholders and the project team remain in agreement on the solution scope, how requirements are communicated to stakeholders, and how knowledge gained by the business analyst is maintained for future use, • Identify a business need, refine and clarify the definition of that need, and define a solution scope that can feasibly be implemented by the business. Techniques used include problem definition and analysis, business case development, feasibility studies, and the definition of solution scope., • Prioritize and progressively elaborate stakeholder and solution requirements to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders. Techniques used include analyzing stakeholder needs to define solutions that meet those needs, assessing the current state of the business to identify and recommend improvements, and verifying and validating of the resulting requirements., • Assess proposed solutions to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution. In addition, assess deployed solutions to see how well they met the original need so that the sponsoring organization can assess the performance and effectiveness of the solution., • Compile documentation required for technical reviews, • Assist in the management of smaller initiatives though coordinating activities and communications, • Ensure BA toolset (templates, processes, etc.) are in line with current best practices, • Provide visual data analysis of project data using tools like Excel, • Work with Project Managers on identifying project needs for Organizational Change Management on a project and leveraging existing toolkit and implementing an approachQualifications OR An equivalent combination of education and experience • Minimum seven (7) years’ work experience, preferably within IT, and five (5) years business analysis experience, • Extensive experience with relevant tools such as MS Excel, Project, PowerPoint, and Visio., • Experience in leading or managing projects is a plus., • Experience implementing Organizational Change Management is a plus. The ability to apply the following skills at mastery level: • Prepare and conduct elicitation activities, • Document and confirm elicitation results, • Prepare and communicate requirements package, • Create accurate and concise current state and future state documents, • Manage priorities of multiple simultaneous projects, • Plan business analysis approach, activities, communications, and requirements management process, • Conduct stakeholder analysis, • Manage solution scope, requirements, and requirements traceability, • Maintain requirements reusability, • Access capability gaps, • Define solution scopes and business cases, • Define assumptions and constraints, • Asses proposed solutions and organizational readiness, • Define transitions requirements, • SharePoint/Teams for both document management and Lists, • Project/program management principles and tools, • (Basic understanding of) Organizational Change Management principles, • Database, reporting and KPI concepts, • The specification, planning and delivery of enterprise solutions, • Utilize Core Business Analysis techniques, such as:, • Acceptance and Evaluation Criteria Definition, • Brainstorming, • Business Rules Analysis, • Data Flow Diagrams, • Data Modeling, • Decision Analysis, • Document Analysis, • Data Analysis, • Interviews, • Metrics and Key Performance Indicators, • Non-functional Requirements Analysis, • Organization Modeling, • Problem Tracking, • Process Modeling, • Requirements Workshops, • Scenarios and Use Cases, • Broad-based business analysis and technology in multiple business applications and environments, • Request for Proposal (RFP) development Additional Information Salary Range: $70,000-$85,000 Salary cannot exceed $85,000 All applications should include the following: • Cover Letter clarifying your interest and qualifications for the role. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire. No relocation assistance is provided at this time. Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionSalary: Summary/Objective: The Chief Financial Officer (CFO) is a member of the strategic leadership team responsible for shaping the future of Philadelphia Ballet. Reporting directly to the Chief Executive Officer (CEO), the CFO manages complex finances, fundraising needs, and strategic growth plans exercising accountability and fiduciary oversight in influencing decisions for the organization that shape the companys long-term financial direction. The CFO advises the CEO and Board of Trustees on enterprise-wide strategy, leads investor relations, capital structure, and risk management and looks outward at markets, growth opportunities, and financial positioning. Essential Functions: • Partners with CEO to drive the business and budget planning processes to ensure multiple-year financial plans are created and continually updated, reflect day-to-day operations, capital projects and engage ongoing cost reduction strategies in all areas; interprets and reports on financials and makes recommendations for improvement., • Leads finance consulting team (Radar) activities to optimize operations including payroll, treasury and cashier operations, accounting, finance and audit activities to ensure all functions are operating efficiently and seamlessly across the organization., • Coordinates and manages the preparation of the annual operating budget and three annual forecasts with the various department heads., • Manages cash flow projections including recommendations to the Finance Committee on cash allocations and strategies, weekly cash flow management for AP, payroll and LOC management., • Assists the financial consulting team (Radar) in the collection and review of information required for the preparation of the annual federal Form 990 Return of Organization Exempt from Income Tax by tax accountants; gather information not readily available in the financial database., • Oversees the preparation of monthly financial reports and statements and disseminates financial information to the Board and its Committees., • Leads the coordination of the finance and audit committee agendas with the board committee chair and CEO including the creation, preparation and distribution of the presentation to committees., • In conjunction with Radar, oversees departmental preparation for the annual financial statement audit and communication to departments when audit calendar has been established, • Ensures a documented system of accounting policies and procedures is maintained; develops, implements, maintains, and monitors internal controls throughout the organization on an ongoing basis., • Reviews the annual charitable organization registration filings for Florida and other jurisdictions as required., • Participates in the ongoing strategic planning process., • Reviews major contracts and performs financial analyses as requested by CEO., • Administers the accounting and budgeting requirements for all capital budget and programs including RACP and other funding strategies., • Manages relationships with banking officials, audit consulting firms and all vendors including insurance brokers., • Collaborating with Radar to produce all financial information related to grants; files grant reimbursements with the appropriate governmental agencies., • Partners with CEO and other senior leadership to enhance and better integrate finance with other organization functions., • Reports to external parties and regulatory agencies regarding, but not limited to, financial reporting and accounting standards; state and federal tax laws; federal grant and cost accounting standards; data/information security to ensure timely compliance by the organization., • Oversees all payroll operations, including computation of deductions, preparation and verification of payrolls, maintenance of payroll records and reports., • Oversee the planning and forecasting for multi-year capital projects in support of major fundraising growth initiatives., • Management of RAMP credit cards., • Other duties as assigned. Supervisory Responsibility: None Expected Hours of Work: Regular business hours are Monday through Friday 9:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. Travel: Travel is primarily local during the business day, although some out-of-the-area travel and overnight may be expected. Required Education & Experience • Bachelors degree in accounting or finance., • CPA with public audit and non-profit performing art experience., • Minimum 8 years of experience in managing business professionals in positions of increasing fiscal responsibility and leadership., • Knowledge of generally accepted accounting principles (GAAP) is required., • Solid experience coordinating budget and forecast development and analysis., • Keen analytic, organization and problem-solving skills which allow for strategic data interpretation versus simple reporting., • Understanding of nonprofit budget models and contracts., • Experience with RACP grants., • High degree of technical aptitude and advanced proficiency in use of spreadsheet, business analytics, AHD accounting software, and administrative/financial/enterprise-wide resource planning., • Experience in effectively communicating key data, including presentations to senior management, boards, or other outside partners., • Experience managing time and priorities to meet all goals and targets with accuracy and on time. Required Competencies • Positive attitude and exceptional work ethic., • Ability to develop and sustain strong and trusted relationships with colleagues, Trustees, investors, lenders, and external stakeholders., • Demonstrated effective leadership characteristics with the ability to create and promote a positive and supportive work environment., • Ability to provide leadership in strengthening internal communications with staff at all levels throughout the organization., • Demonstrated strong interpersonal and communication skills; ability to communicate in a transparent fashion; speak, listen, and write clearly., • Ability to work well across a variety of functions, programs, and people., • Exercises good judgement., • Demonstrated integrity, credibility, and a commitment to and passion for the Ballets mission., • Establish and maintain effective and productive working relationships within a diverse and multicultural environment, • Ability to manage multiple priorities in a dynamic environment, • Take appropriate steps to follow, promote and enforce safe work practices in accordance with policies and protocols. Equal Opportunity Statement: Philadelphia Ballet is committed to the principles of equality in employment. The Ballet complies with all applicable federal, state and local laws and Federal Executive Orders, and provides an equal opportunity in employment for all qualified persons. We prohibit discrimination in employment based on characteristics protected by applicable law, including race, ethnicity, creed, color, national origin, ancestry, citizenship status, religion, age, sexual orientation, gender, gender identify or expression, familial status, pregnancy, domestic or sexual violence victim status, disability, service in the armed forces of the United States, or an individuals status as a covered veteran. Philadelphia Ballet offers a comprehensive benefits package to eligible employees including medical, dental, vision coverage; short and long term disability insurance; life/AD&D insurance, paid time off, paid sick time, 401(k) retirement plan with employer contribution and more.

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Director, Organizational Management, will serve as a strategic partner to OIT senior technology and engineering leadership, aligning people strategies with business objectives to drive organizational effectiveness, innovation, and growth. You will act as a trusted advisor, leading a full range of organizational initiatives to build a high-performing and inclusive culture for the City’s rapidly scaling technology organization. Essential Functions Organizational Design: Lead large-scale transformation and workforce structuring initiatives to enhance agility, scalability, and operational efficiency. Organizational Strategy Integration: Translate business goals into actionable HR plans, including compensation planning, and succession planning. Oversee the performance management process for all 700+ OIT staff, ensuring timely, equitable, and goal-aligned evaluations. Resource Alignment: Collaborate with the CIO and CFO to manage resource planning (PERs) and ensure OIT teams are properly staffed to meet operational demands. Policy Alignment: Partner with the Policy & Compliance Division to ensure all HR practices align with labor regulations and diversity goals. Metric-Based Leadership: Foster a culture of metric-based management and leadership, ensuring that decisions, coaching, and accountability are grounded in measurable outcomes and aligned with organizational priorities. 2. Talent Management and Development Talent Strategy: Develop and execute citywide recruitment and retention strategies tailored to critical and hard-to-fill roles, in partnership with the Talent Acquisition Specialist. Workforce Planning: Oversee full lifecycle talent management—including forecasting, acquisition, engagement, and succession planning. Recruitment Operations: Supervise recruiters and onboarding specialists to ensure consistent, high-quality hiring processes across divisions. Onboarding Management: Ensure onboarding completion rates are tracked and met within 30/60/90-day benchmarks, supporting early engagement and productivity. Professional Development: Lead the creation and deployment of training, mentorship, and career progression programs. Learning Systems: Maintain and evaluate Learning Management System (LMS) usage and performance metrics. Performance Management Tools: Oversee the development and implementation of tools that align employee goals with organizational priorities. Leadership Coaching: Provide coaching and feedback to managers to strengthen leadership capabilities and foster a culture of continuous learning. 3. Culture and Employee Experience Culture Champion: Promote organizational values into all cultural and engagement strategies. Employee Engagement: Design and implement programs that enhance productivity, collaboration, and satisfaction across the workforce. Change Management: Support employees through organizational change initiatives with empathy and clarity. Employer Branding: Partner with Communications to strengthen the City’s employer brand and employee value proposition (EVP). Onboarding & Orientation: Supervise HR teams responsible for onboarding and orientation to ensure a seamless and inclusive new hire experience. 4. Data-Driven Decision-Making Organizational Analytics: Monitor and analyze workforce data—including retention trends, exit data, and hiring metrics—to guide strategic decisions. Recruitment Metrics: Track and improve time-to-fill, cost-per-hire, and recruitment efficiency ratios. Retention Insights: Analyze voluntary turnover and vacancy duration to identify risks and recommend proactive solutions. Diversity Metrics: Measure diversity hiring rates and inclusive representation across departments and leadership levels. Training Metrics: Evaluate training satisfaction, participation, and completion rates. Onboarding Benchmarks: Track onboarding completion within 30/60/90-day milestones to ensure early engagement and integration. Manager Feedback: Assess manager satisfaction with recruitment, onboarding, and training support to continuously improve services. Internal Mobility: Track internal promotion rates and leadership pipeline readiness to support succession planning. Qualifications • Bachelor’s Degree Organizational Management Business Administration, or another relevant field., • A Master's Degree or HR certification (SPHR/PHR) is strongly preferred., • 8+ years of progressive HR experience, with at least 4 years as a senior HR manager or equivalent level HR leader in a technology and government environment is preferred. Experience in supporting technical teams is also preferred., • Must be an articulate and persuasive leader who can communicate strategic organizational concepts to a broad range of technical and non-technical staff., • Must possess an ability to think strategically., • Strong business acumen and communication skills are needed., • Possess a results-oriented mindset and the ability to operate effectively in ambiguous situations is beneficial., • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community., • Skilled in organizing resources and establishing priorities., • Strategic planning and advanced leadership skills., • Ability to foster a cooperative work environment. Additional Information Salary Range: $110,000 - $120,000 Salary Range cannot exceed $120,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionCompany Description The City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description Summary Under the management of the Office of Innovation & Technology (OIT), the Systems Engineer will fill a crucial role in supporting the Philadelphia Fire Department. OIT is looking for a talented and motivated team player who welcomes challenges and takes pride in making a positive impact in the field of Public Safety and Technology in the sixth-largest city in the United States while enjoying the flexible work schedule, competitive benefits, and vibrant life in the City of Brotherly Love. The Systems Engineer will be responsible for mission-critical cross-platform technologies, which include data storage, backup disaster recovery, active directory administration, network security, SAN administration, planning, architectural planning and design, server management and engineering, and other related infrastructure needs. This role is crucial within the Philadelphia Fire Department's IT infrastructure, thus sound technical knowledge of the subject area as well as consistent reliability is required. Professional skills, attention to detail, along with the ability to work within a team are necessary to be successful in this role. Qualifications Responsibilities: • Ensure optimal systems and infrastructure availability at all times, • Provide strategic and practical recommendations for continuous service improvement., • Collaborate effectively with cross-functional teams to deliver high-quality outcomes aligned with organizational policies, guidelines, and procedures., • Manage and support endpoints using Microsoft Intune, or other endpoint management systems, • Develop and deploy system images across environments., • Possess in-depth knowledge of virtualization technologies, including VMware and Hyper-V., • Administer virtual environments, including VM creation, migration, and ongoing maintenance., • Perform Level 3 troubleshooting and resolution of complex system issues., • Oversee storage management and conduct proactive capacity planning., • Manage enterprise backup solutions to ensure data integrity and availability., • Conduct routine and advanced server management tasks., • Plan, schedule, and implement software and firmware upgrades., • Serve as the primary support resource for critical infrastructure systems., • Lead application upgrade, deployment, and migration efforts., • Oversee system integration through API management and configuration, • Administer and monitor server performance to maintain optimal system health., • Address infrastructure-related security concerns and evolving system needs., • Bachelor’s degree (B.S.) or higher from an accredited four-year college or university in Computer Science or a related field preferred., • Minimum of 3 years of experience in solution engineering, system upgrades, patch management, and enterprise backup and recovery., • Excellent written and verbal communication skills., • Strong organizational and time management abilities., • Effective decision-making and critical thinking skills., • Solid understanding of information security and network security principles., • Strong analytical and problem-solving capabilities., • Proficient in Active Directory management., • Advanced knowledge of PowerShell scripting for systems automation and management., • Familiarity with industry-standard security protocols including SSL, TLS, IPsec, HTTPS, SFTP, and Kerberos., • Ability to perform effectively in high-pressure or time-sensitive environments Additional Information Salary Range: $55,000 - $65,000 Important: To apply, candidates must provide a cover letter and a resume. Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility for the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionCompany Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: • Impact - The work you do here matters to millions., • Growth - Philadelphia is growing, why not grow with it?, • Diversity & Inclusion - Find a career in a place where everyone belongs., • Benefits - We care about your well-being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Office of Innovation and Technology is seeking a Director, ERP Product Management to lead, manage, and scale a large team responsible for the implementation, optimization, and continuous improvement of the City’s enterprise resource planning (ERP) platform across Finance and Procurement functions. This role oversees a team of 40 professionals supporting a complex, multi-module Workday environment and will drive product strategy, system performance, and operational excellence across the platform. The ideal candidate brings deep experience leading full lifecycle ERP implementations (e.g., Workday preferrred, Oracle, SAP, or similar platforms) and has successfully managed large-scale system transformations within complex organizations. This leader will combine strong product thinking, technical fluency, and organizational leadership to deliver systems that improve financial operations, decision-making, and service delivery for public sector stakeholders. Product Strategy & Roadmap Development: · Define and maintain the Workday product roadmap aligned with the strategic goals of the organization. · Collaborate with senior leaders, stakeholders, and department heads to prioritize and align Workday initiatives with broader organizational objectives. · Manage product lifecycle from concept to delivery, ensuring the solutions meet business needs, regulatory requirements, and user expectations. Cross-Functional Team Collaboration: · Lead, mentor, and manage a team of 40 professionals across various functions, including functional experts, analysts, and system administrators, ensuring high performance, productivity, and engagement. · Serve as the primary liaison between business stakeholders and technical teams, translating business requirements into actionable system configurations and enhancements. · Provide strategic direction and thought leadership to team members across different Workday modules, ensuring alignment with organizational goals and priorities. · Develop and implement training programs to continuously enhance the team’s technical expertise and leadership skills. · Provide guidance on Workday best practices and drive change management initiatives to ensure successful adoption of new features. Project Management & Delivery: · Lead the execution of Workday implementation projects, upgrades, and system configurations, ensuring projects are delivered on time, within scope, and within budget. · Serve as the primary point of contact for stakeholders, ensuring transparent communication on project statuses, timelines, risks, and outcomes. · Identify and mitigate risks that could affect project timelines or quality, taking corrective action as needed. Optimization & Continuous Improvement: · Work with business stakeholders and technical teams to evaluate system performance, monitor key metrics, and implement updates or new features that drive efficiency and effectiveness. · Lead the evaluation and deployment of new Workday features and functionality, ensuring continuous enhancement of the platform’s capabilities. · Ensure the effective integration of Workday with other enterprise systems, managing dependencies and resolving challenges as needed. Stakeholder Communication & Training: · Act as a subject matter expert (SME) for all Workday-related topics, direct training and support to end users across the organization. · Regularly communicate project status, outcomes, and improvements to both technical and non-technical stakeholders. · Ensure training materials are developed and maintained, including user documentation and user support resources, to support effective platform adoption. Compliance & Security: · Ensure that Workday configurations and updates comply with all relevant regulatory requirements, data privacy laws, and internal policies. · Partner with the IT and security teams to maintain data integrity, security, and confidentiality within Workday, particularly for sensitive employee and financial data. Performs miscellaneous job-related duties as assigned. Qualifications • Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field; advanced degrees or certifications (e.g., MBA, Workday Certification) are a plus., • Proven experience leading at least one full lifecycle ERP implementation (e.g., Workday, Oracle, SAP, or similar), from planning through deployment and post-production optimization, • Demonstrated ability to transition between ERP platforms and lead teams through system adoption and transformation, • Strong understanding of public sector finance and purchasing processes, regulations, and compliance requirements. Ability to lead cross-functional teams and work with senior leaders to drive product success. * Excellent project management, organizational, and time management skills with a focus on delivering high-quality results on time. * Strong analytical and problem-solving abilities with the capacity to make data-driven decisions. * Demonstrated experience leading Workday product strategy within a government agency, large municipality or similarly complex public-sector organization. Technical Proficiency: · Experience with ERP systems, Workday is a plus Communication and Management Skills: · Strong communication and interpersonal skills, with the ability to influence and build relationships at all organizational levels. · Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment. · Customer-centric mindset with a commitment to delivering excellent service and value to the organization. · Adaptability and flexibility to respond to changing business needs and priorities. · Knowledge of data privacy laws and regulations specific to public sector operations. Additional Information Salary Range: $140,000- $165,000 Please note the salary cannot exceed $165,000 Important: To apply, candidates must provide a cover letter and resume. All applications should include the following: • A one-page cover letter clarifying your interest and qualifications for the role. It really helps us understand why you’re interested in this position. We read every single one!, • Your resume or curriculum vitae., • Optionally, an online professional portfolio or public GitHub account. We won’t accept or review incomplete applications. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Director of Public Safety is responsible for the planning (strategic and tactical), technology evaluation and selection, implementation, delivery, and assessment of the Public Safety’s technology infrastructure systems and services. They oversee the managers and directors of various Public Safety units, foster high-performing and agile teams, and effectively utilize the department’s technological, financial, and human resources. This position is responsible for all IT operations, projects and programs supporting the Police Department, Department of Prisons, The Public Safety PMO, and the Public Safety Legacy Systems group. This is both an operational and a strategic role. Essential Functions • Strategic Planning & Budgeting:, • Creates Public Safety IT roadmaps that leverage modern design principles and technologies that effectively meet both current and future agency needs., • In partnership with Public Safety department stakeholders, leads strategic planning to improve efficiency and effectiveness through IT programs., • Oversees Public Safety program execution and solution delivery., • Provides oversight to all Public Safety IT programs including requirements gathering, user-centered design, implementation, and assessment., • Participates in the management of the operating and capital budgets for the OIT Public Safety department., • Leads the evaluation of Public Safety solutions that meet short and long-term goals and develops business cases to guide their selection., • Recommends IT enhancements and investments, where appropriate, to support the City’s Public Safety strategic goals and technology priorities., • Service Delivery & Optimization:, • Directs the day-to-day operations for areas within their purview., • Ensures high availability and reliability of the IT infrastructure ecosystem., • Identifies appropriate industry standards, legislative requirements, City policies, OIT procedures, and best practices for technology management and support, and ensures they are consistently implemented across the department., • Continually assesses and improves departmental processes, services, and systems., • Identifies and implements key metrics and service level agreements (SLAs) for Public Safety IT services., • Provides oversight and manages Public Safety vendors holding them accountable to service level agreements and deliverables and manages contract renewals., • Management & Leadership:, • Builds, supports, and expands a culture that is supportive of diversity, equity, and inclusion where employees from all backgrounds can succeed and thrive., • Trains, coaches, and mentors employees under their supervision., • Builds strong and collaborative partnerships with key stakeholders across the City and State by actively participating in City and State activities and initiatives., • Keeps the CTO informed of current and potential issues, activities, operational outages, and any other risks that might jeopardize or degrade service delivery to the Public Safety community including external partners.Qualifications, • BA/BS degree or an equivalent combination of education and experience., • Ten plus (10+) years of applicable work experience with 5 or more years of IT management or IT program management experience, preferably in a large governmental environment or a large and highly regulated entity., • Experience in a management role, with proven leadership skills and demonstrated ability to manage high-performing teams, vendors, operations, and budgets., • Experience leading organizational and/or technology change initiatives with a strong emphasis on relationship-building, collaboration, and shared stewardship., • Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly and technical language)., • Experience with budgeting, financial planning, and business operations., • Experience in IT planning, strategy, and architecture that supports an organization’s business needs and operations., • Expertise in one or more of the Public Safety technical domains, including: 911; Police; Prisons; Fire and OEM., • Demonstrated conflict resolution, influence, and/or consensus-building. Additional Information Salary Range: $120,000 - $149,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Under the direction of the Fire IT Director, this position has management-level responsibility for planning and directing the activities of departmental information systems through subordinate administrators, technical support staff, consultants, and vendors coordinating with OIT and the Fire Department. The IT Manager will participate in projects and oversee daily maintenance and operations; provide support for workstations at the Fire Administration building and all Fire Department locations; provide support for Fire Department applications and incident resolution for any IT related problems that fall outside agreed targets. The IT Manager will generally work during core business hours but will support a 365/24/7 department, so must be available off-hours to assist with unplanned events. Job Description Essential Functions • Daily responsibilities include:, • Coordinating staff availability to ensure unit has acceptable coverage from 6am to 6pm each business day., • Ensuring physical office settings are sufficient for a productive work environment and ensuring marked fire vehicle is in good working state for response to field locations by team members., • Monitoring ticket queue for incidents and requests from Fire users; assigning tickets to staff as needed and handling tickets that are of special nature., • Being responsible for inventory management including maintaining databases cataloging their respective identifiers; exercising warranties when needed; and ultimately, proper disposal after end of life., • Participating in Fire IT’s ongoing projects; reviewing contracts, SOWs, SLAs, and other relevant agreement paperwork; handling action items from said projects to ensure timelines are met., • Working with OIT Leadership and parallel OIT teams to ensure all OIT city wide measures are met within expectations (example: cybersecurity training)., • Working with Fire Leadership to ensure all Fire and Fire IT employees are in compliance with Fire/EMS’ protocols (example: HIPAA compliance)., • Engaging OIT Leadership and needed OIT teams to complete special tasks or requests., • Providing support as needed for Fire/EMS 911 CAD (Computer Aided Dispatch) system; direct support is provided for Mobile Data Terminals for both Fire and EMS; also helping to ensure all related software interfaces correctly as well., • Being available for critical outages and items affecting Fire and fire locations; helping coordinate efforts at any hour to ensure major incidents are handled promptly; also providing notification to ITCC on any observed issues that may be widespread., • Being involved with Fire IT team systems engineers to ensure server infrastructure is healthy both physically and virtual; ensuring protocols of OIT are followed with standing up new systems and then coordinating implementation utilizing SDLC and knowledge of Fire/EMS scheduling and needed usage., • Participating in hiring process for open team positions including application reviews, interviews, and onboarding processes., • Providing annual performance reports to staff citing specific accomplishments and other key performance indicators in addition to attendance and/or behavioral observations., • Continually working to understand and adapt to the changing world of technology and how it applies to the needs of our first responders and their safety as a priority; example: evaluating on board fire truck and ambulance needs firsthand. Qualifications • Completion of a bachelor’s degree program at an accredited college or university, which has included major course work in Computer Science, information science, systems analysis, software engineering, or a closely related field. A postgraduate degree is a plus., • 5+ years related information systems experience in a management capacity., • Experience in a governmental environment a plus., • Proficiency in Microsoft 365 (Office), Adobe, Active Directory, MFA, and cybersecurity standards., • Experience working with and troubleshooting hardware such as PCs, laptops, mobile tablets, Android devices, printers, and ethernet cables., • Familiarity with networking, infrastructure, and overall IT Service Management., • Must demonstrate strong communication skills, time management, problem-solving abilities, and leadership mentality., • Must show willingness to learn, adapt, and operate within City guidelines when determining strategies and recommendations. Additional Information Salary Range: $80,000-$90,255 Salary cannot exceed $90,255 All applications should include the following: • Cover Letter clarifying your interest and qualifications for the role. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire. No relocation assistance is provided at this time. Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. This ADABAS/Natural Developer position will be responsible for day-to-day maintenance and operations of various Natural/ADABAS systems supporting city operating departments. The majority of the systems are supporting the Finance department, Board of Pensions and City Commissioners. Tasks will include but not be limited to new programming, modification, and maintenance of old code, Database modifications, development, and maintenance of documentation, running of batch jobs, ad-hoc reports and queries and JCL scripting. Job Description Essential Functions • Maintenance and support of Natural/ADABAS mainframe applications., • Maintenance and support for mainframe JCL, PROCEDURE, PARMETER and data objects., • Apply enhancements to existing code base as needed., • Apply acceptable testing and analysis procedures while implementing enhancements to existing applications., • Follow recommended procedures for changes, documentation, and security., • Support and maintenance of ADABAS database structures., • Interface with internal and external customers and develop programming to support customer needs., • Developing code from specifications for applications that retrieve and process data from external data providers., • Other related duties as assigned. Qualifications • Completion of a bachelor’s degree program at an accredited college or university, which has included major course work in Computer Science, information science, systems analysis, software engineering, or a closely related field., • 5+ years of related experience. KNOWLEDGE OF: • The applications and techniques of programming in Software AG Natural computer language., • ADABAS database theory, techniques, and structures., • PREDICT Data Dictionary functionality., • The theory and practice of systems analysis and design., • The IBM Job Control Language (JCL), IBM z/360 OS and ISPF interface., • The principles, methods and techniques used in systems and program flow chart preparation and documentation., • VSAM file structures a plus., • Understand technical specifications and translate them into application code., • Work with deadlines and changing priorities in a complex environment., • Work independently or within a team., • Communicate data processing concept to non-technical personnel., • Establish effective working relationships with associates, departmental and administrative officials, supervisors, and other data processing personnel. Additional Information Salary Range: $75,000-$85,000 Salary cannot exceed $85,000 All applications should include the following: • Cover Letter clarifying your interest and qualifications for the role. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire. No relocation assistance is provided at this time. Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Business Analyst is a key member of the Project Management Office (PMO). This role guides the success of technology-related business processes, ensuring alignment with the City’s strategic priorities and its vision for a future-state digital, serviceoriented city. The Business Analyst serves as the voice of the customer, working closely with cross-functional teams, departmental partners, and technical staff to understand needs, gather requirements, analyze workflows, and support the design and implementation of improved digital services. This role supports both business process improvement and project governance functions within OIT. The ideal candidate is collaborative, analytical, detail-oriented, and committed to delivering modern, user-centered, and value-producing technology solutions within a large, diverse public-sector environment. Job Description ESSENTIAL FUNCTIONS Business Process Discovery & Management • Lead requirements gathering through interviews, workflow analysis, and business process mapping, • Evaluate existing processes to identify opportunities for enhancement or modernization, • Develop use cases, feature requirements, and user stories to support system improvements, • Partner with technical teams to ensure alignment between business needs and technical implementation, • Support planning for new IT services and service bundles, • Research emerging technologies and assess their fit for City operations, • Conduct initial testing of enhancements; coordinate with SMEs for secondary validation, • Contribute to project and portfolio management activities, • Apply project management principles as needed, • Advocate for continuous improvement and new ideas rooted in user needs and organizational strategy Relationship Management • Build collaborative relationships with departmental partners and central OIT teams, • Serve as the primary point of contact for assigned business process areas, • Conduct regular stakeholder reviews, planning meetings, and priority-setting sessions, • Advocate for stakeholder needs within OIT, • Monitor and report on project status, service delivery, and stakeholder satisfaction, • Ensure transparency, communication, and alignment across teams Project Governance & Portfolio Support • Support the PMO’s Project Health Check process, including data validation and performance analysis, • Review metrics such as schedule, scope, budget, and risk to identify trends or concerns, • Assist in building dashboards, scorecards, and reporting materials, • Prepare summaries for leadership and governance meetings, • Maintain PMO documentation in systems like SharePoint or Smartsheet, • Support contract coordination (staff augmentation, IT implementation, planning/architecture), • Assist with RFI/RFP processes, including documentation, tracking, and evaluation support KNOWLEDGE, SKILLS & ABILITIES • Ability to translate business needs into clear technical requirements, • Strong strategic and analytical thinking with a user-centered mindset, • Excellent communication skills, including explaining technical concepts to non-technical audiences, • Ability to build trust and work collaboratively across a diverse environment, • Experience researching technologies and contributing to data-informed decisions, • Strong problem-solving, organization, and documentation skills, • At least seven (7) years of professional experience, including five (5) years of business analysis, • Experience with tools such as MS Excel, Project, PowerPoint, and Visio, • Experience leading or managing projects is a plus, • Experience with Organizational Change Management is a plus, • Experience in government or large, complex environments is preferred Additional Information Salary Range: $75,000-$85,000 Salary cannot exceed $85,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Associate Software Engineer – Data & Integrations supports the development, maintenance, and operation of software solutions that manage and move data across the Philadelphia Department of Prisons’ systems. This entry-level engineering role is designed for candidates early in their careers who are eager to learn, contribute, and grow within a hands-on, operational environment. This position focuses on working with data-driven applications, system integrations, and automation tasks, including writing and modifying SQL queries, consuming external and internal APIs, and supporting data flows between systems. The Associate Software Engineer works collaboratively with senior engineers while also supporting a mix of planned development work and operational requests, including systems that operate in production environments under established change and review processes. Work is performed onsite and requires attention to details, data integrity, documentation, and security. This role provides meaningful exposure to real production systems while offering mentorship, review, and opportunities for technical growth. Job Description Essential Functions • Write, modify, and maintain SQL queries and database objects to support applications, integrations, and reporting, • Consume and integrate data from internal and external APIs, handling structured data formats such as JSON or XML, • Support data flows and system integrations between departmental applications and enterprise platforms, • Assist with automation and scripting tasks to improve operational efficiency, • Participate in troubleshooting and resolving data-related or application issues in operational systems, • Collaborate with senior engineers and cross-functional teams on development tasks and system improvements, • Support applications and services running in production environments under established change-management processes, • Maintain clear and accurate technical documentation for code, data flows, and integrations, • Participate in testing, validation, and deployment activities as assigned Qualifications • Foundational knowledge of SQL and relational database concepts, • Foundational understanding of relational databases and SQL, • Basic understanding of software development concepts and data-driven applications, • Familiarity with consuming APIs and working with structured data formats, • Ability to learn new tools, languages, and systems quickly, • Ability to work collaboratively while also managing individual tasks independently, • Strong analytical and problem-solving skills, • Attention to detail, especially when working with production data, • Effective written and verbal communication skills Additional Information Salary Range: $65,000-$72,000 Salary cannot exceed $72,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. ABOUT THE OFFICE OF INNOVATION & TECHNOLOGY (OIT) The Office of Innovation & Technology serves as the City of Philadelphia’s central IT agency, led by the Chief Information Officer. OIT is responsible for: • Leading enterprise-wide technology strategy • Managing secure, modern, and reliable digital services • Improving the value and performance of the City’s technology investments • Supporting cybersecurity resilience and continuity of operations • Enhancing how residents, businesses, and visitors interact with government OIT works to deliver a more modern, accessible, and service-oriented digital government. Job Description The Business Analyst – Project Health Check plays an important role in supporting OIT’s project governance and portfolio management efforts. In this role, you will help manage and assess the health of technology projects, provide data-driven insights, and support leadership in making informed decisions. This position is ideal for a detail-oriented analyst who is comfortable working with data, collaborating across teams, and contributing to process improvements in a dynamic public-sector environment. ESSENTIAL FUNCTIONS Business Process Discovery & Management • Lead requirements gathering, including interviews, workflow analysis, and business process mapping • Translate business needs into clear use cases, user stories, and feature requirements • Evaluate existing processes to identify opportunities to enhance, modernize, or streamline workflows • Partner with technical teams to ensure alignment between requirements and solutions • Research emerging technologies and assess their applicability • Support planning and development of new or enhanced IT services and service bundles • Conduct initial testing of enhancements and coordinate secondary validation with SMEs • Contribute to project and portfolio management processes • Promote continuous improvement and champion new ideas grounded in user needs Project Governance & Portfolio Support • Support the PMO’s Project Health Check process, including data collection, validation, and analysis • Assess schedule, scope, budget, and risk performance metrics to identify trends or issues • Develop dashboards, reports, and scorecards to communicate portfolio insights • Prepare summaries and materials for leadership and governance meetings • Maintain accurate documentation in PMO tools (such as SharePoint or Smartsheet) • Assist with RFI/RFP processes, including document preparation and evaluation support • Support coordination of unitary contracts, including tracking service orders related to: –Staff Augmentation – IT Implementation – Enterprise Planning & Architecture Relationship Management • Build strong, collaborative relationships with departmental partners and OIT teams • Serve as the primary point of contact for assigned business process areas • Conduct recurring stakeholder check-ins, planning sessions, and priority-setting meetings • Advocate for customer needs within OIT and ensure transparent communication • Monitor project status, service delivery, and stakeholder satisfaction, reporting regularly to PMO leadership KNOWLEDGE, SKILLS & ABILITIES • Bachelor’s degree in Computer Science, Information Systems, or related field OR an equivalent combination of education and experience, • Minimum of seven (7) years professional work experience, including five (5) years of business analysis, • Proficiency with MS Excel, Project, PowerPoint, and Visio, • Experience leading or managing projects a plus, • Experience with Organizational Change Management a plus, • Experience working in a large or governmental organization preferred Additional Information Salary Range: $75,000-$85,000 Salary cannot exceed $85,000 All applications should include the following: • Cover Letter clarifying your interest and qualifications for the role. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire. No relocation assistance is provided at this time. Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia and is led by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City, aiming to increase the effectiveness of the IT infrastructure and make services advanced, optimized, and responsive to the needs of residents, businesses, and visitors. The mission of the Department of Behavioral Health and Intellectual Disability Services (DBHIDS) is to educate, strengthen, and serve individuals and communities so that all Philadelphians can thrive. We work with persons recovering from mental health and/or substance use, individuals with intellectual disabilities, families, and service providers to ensure that high quality services are accessible, effective and appropriate. We are committed to developing a system of care that is data-driven, employs evidence-based practices, promotes cultural competence and eliminates health care disparities. Job Description Under limited supervision, the Data Warehouse Developer (DWD) supports information integration and delivery needs for DBHIDS as part of the enterprise data warehouse (EDW) team. The DWD works collaboratively with business stakeholders, data architects, data management professionals and other analysts. The DWD is responsible for understanding the business definitions of data, where the data is collected, how it is published, and the technologies necessary to make it a useful resource for data consumers. As part of the EDW team, the DWD will support the activities of the enterprise business intelligence (BI) team as well as individual business unit analysts, and work on cross-unit EDW, BI, and master data management (MDM) projects. The DWD shall be responsible for: • Developing data warehousing solutions consistent with the vision and direction of the department’s Data Governance Framework Strategic Plan., • Designing, testing, implementing, and monitoring data integration programs to consume data from multiple sources, archive it, create load routines, and load it into an integrated data vault-based Kalido EDW implementation., • Designing, testing, implementing, and monitoring data integration programs to publish data from the EDW into dimensional models, flat files, and proprietary structures to meet the needs for reporting, analytics, and external data requests., • Working closely with the business intelligence unit and internal customers across DBHIDS to optimize reports and analytics capability using the Qliksense business intelligence platform., • Working with data quality and business analysts to identify and resolve data issues through configuration of data cleansing and de-duplication software and the use of the Kalido MDM tools., • Assisting in data analysis for data quality issues such as duplicate records or missing values by identifying data integration errors., • Working with database administrators to ensure that the EDW is tuned for optimal performance., • Working with business analysts to develop and refine reporting and analytics requirements., • Maintaining data lineage through source-to-target mapping documentation and documenting rules and procedures required to transform, process, and load data into the EDW or into reporting solutions., • Assisting with maintenance of an enterprise metadata management capability to integrate data dictionaries with the enterprise business glossary., • Suggesting and implementing process changes to improve the overall data management effectiveness of the Department., • Leveraging the department data integration and master data management environment as the primary source for analytical reporting solutions., • Analyzing reporting requirements to determine if needed data already exists in the data warehouse environment or must be acquired., • Determining ways to reuse data structures and processes to meet other reporting needs., • Installing and configuring data integration and other data management software., • Coordinating with application and network infrastructure personnel to ensure availability of the EDW and MDM environments. Essential Functions • Data Integration Support: identify data warehouse sources, map them to data warehouse and reporting structures, and develop and maintain the required data integration processes., • EDW Platform Support: in cooperation with other technologists, provide installation, configuration, and administration for EDW and data management tools., • BI Reporting Solutions: assist with development efforts for operational and analytical reporting solutions from an enterprise data warehousing environment., • BI Platform Support: in cooperation with other technologists, assist with installation and configuration of BI and reporting tools., • Applied Research: perform directed research on various EDW and data management subjects.Qualifications Qualifications (Education and Experience) • Bachelor’s Degree (coursework in Data Analysis, Information Management, Computer Science, or Information Technology preferred)., • Three (3) years of experience in implementing data management solutions in a large heterogeneous organization, including design, development, performance, evaluation, modification, security, backup, version control, and quality assurance. Experience with Microsoft SQL Server database platform is preferred. A graduate degree with coursework in Information Management or Information Technology can be substituted for two years of experience., • Proficiency in the use of structured query language (SQL)., • Proficiency in Microsoft Office to include Word, Excel, and Outlook, and PowerPoint or comparable productivity software., • Proficiency in the use of various data modeling, data management, and general productivity tools and technologies., • Strong organizational and administrative skills including prioritizing, multi-tasking, and keeping track of information or work in progress while ensuring accuracy., • Strong time management, problem solving, and project management skills., • Knowledge of supervisory principles, practices, and techniques., • Knowledge of the principles and practices of designing, developing, implementing, maintaining, evaluating, and controlling operational and analytical reporting solutions., • Knowledge of BI software and other reporting tools; Qlik Sense experience strongly desired., • Knowledge of the concepts of database management, database design, and internal data security mechanisms., • Knowledge of information technology and familiarity with information design patterns, technology practices, policies, and procedures., • Knowledge of current principles and best practices of data management within large organizations., • Ability to install, configure, optimize and manage BI and reporting technologies., • Ability to design, write, test, troubleshoot and execute SQL scripts and queries., • Ability to create a dimensional model based upon business requirements, and to create and implement an efficient database design from application specifications., • Ability to develop complex queries and create reports based on user needs and requirements., • Ability to communicate effectively and coordinate activities with other information technology staff in the development of complex reporting solutions., • Ability to communicate effectively between subject matter experts and developers to ensure accurate translation of business needs to implementation efforts., • Ability to identify and communicate risks to project timetables, deliverables, or scope., • Ability to analyze problem conditions affecting data quality or the performance of reporting solutions, and then arrive at realistic solutions., • Ability to prepare clear, accurate and informative reports and documentation on BI or reporting matters., • Ability to promote and value diversity and understand multicultural and cultural competencies; ability to work effectively with management, technologists, business staff and other stakeholders from different backgrounds., • Ability to adapt to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives., • Ability to apply professional judgment in complex situations and handle effectively multiple tasks, initiatives and priorities. Additional Information Salary Range: $65,000 - $75,000 Salary cannot exceed $75,000. All applications should include the following: • Cover Letter clarifying your interest and qualifications for the role. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description Open Data, first mandated in April 2012 with an Executive Order from the Mayor, focuses on departments releasing government data to the public to improve resident services, increase government transparency, drive new business, and help the government better utilize resources across departments. Under supervision of the Open Data Program Manager, the Lead GIS Analyst is responsible for the creation, analysis, and maintenance of various open datasets, data visualizations, spatial databases, and applications with the use of the ArcGIS suite of desktop products, ArcGIS Online, and scripting tools. This analyst will take on projects to extract, evaluate, and visualize spatial and non-spatial data for public data releases, business intelligence, and project/program performance tracking. The analyst will assist in managing projects around open data releases and will occasionally take on troubleshooting tasks to assist users in the enterprise with use of online and desktop GIS products. Essential Functions • Liaising with department executives, analysts and technical staff to advance data services projects., • Completing data publishing and change requests from City departments., • Develop and maintain basic visualizations of open datasets to broaden the audience of users, as well as more intricate data dashboards on priority topics., • Ensuring quality control over open data published visualizations and metadata., • Managing data support and responses to department staff and the public., • Facilitating public adoption of and engagement around data releases through community trainings and other methods., • Supporting audits of City data services to ensure quality, freshness, and relevance., • Provide geospatial support to other city agencies including data development, analysis, online maps, ETL processes, and setup of field data collection apps., • Query, analyze and prepare statistics on spatial and non-spatial data using GIS, SQL, Excel, Python and other tools., • Prepare and execute workflows and automated routines using Python., • Prepare and execute queries in spatial and non-spatial databases using SQL., • Coordination of some short- and long-term enterprise GIS projects by preparing and maintaining project status and documentation., • Participate in meetings and events within the department, city, and wider GIS user community., • Prepare and deliver presentations and/or training sessions related to mapping software, tools or procedures to City staff or at conferences on as-needed basis. Qualifications Four years of relevant professional experience required. Baccalaureate degree from an accredited college or university which has included major course work in Geographic Information Systems (GIS), Geography, Urban Planning, Public Health, Natural Resources (analytical focus), Statistics, Information Science, or Civil Engineering. Master’s degree in a related field is preferred. Competencies, Knowledge, Skills and Abilities Required: • Communicate technical nuances in plain language with partners of varying technical background, • Proficiency in authoring Python scripts for automation of routines and geoprocesses., • Proficiency in database management: create, edit, update, join, append and query data from spatial and non-spatial relational databases including PostgreSQL., • Experience with data visualization and graphics tools for the creation of professional presentations reports, web content, or education materials., • Advanced-level proficiency using ArcGIS 10.x software suite., • Experience with ArcGIS Online to manage profiles, groups, publishing of data, Esri Open Data tools, and Collector for ArcGIS, • Proficiency in spatial data creation, editing and maintenance using ArcGIS desktop and/or ArcGIS Pro., • Advanced-level proficiency using Microsoft Office Professional Suite (Excel, Word, Powerpoint, Teams, Outlook, etc.)., • Excellent written and oral communication skills., • Proficiency in project planning and time management (setting and meeting goals, setting timelines, updating managers and team members on status, etc.)., • Ability to create and maintain good working relationships and collaborations while being able to work independently and take initiative., • Proficiency in statistical methods and analysis including correlation and regression., • Experience working with address and property GIS datasets., • Intermediate to advanced-level proficiency with ArcGIS extensions such as Spatial Analyst, geostatistical Analyst, and Network Analyst., • Experience with non-Esri software to generate online maps and data., • Multi-user versioned and distributed editing, replication in ArcGIS Server/ArcGIS SDE 10.x environment., • Previous experience building ETL processes., • Experience providing training, presentations or seminars., • Proficiency in -R or related statistical software tools. Additional Information Salary Range: $67,265-$72-265 Salary cannot exceed $72,265 All applications should include the following: • Cover Letter clarifying your interest and qualifications for the role. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents, • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness., • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. *The successful candidate must be a city of Philadelphia resident within six months of hire. No relocation assistance is provided at this time. Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to .

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Associate Software Engineer – Applications & Automation supports the design, development, and maintenance of internal applications, scripts, and tools used by the Philadelphia Department of Prisons. This entry-level engineering role is intended for candidates early in their careers who are interested in building practical software solutions, automating manual processes, and improving how users interact with departmental systems. This position focuses on application development, automation, and workflow support, including building small features, scripts, or services; modifying existing applications; and supporting user-facing tools. The Associate Software Engineer works collaboratively with senior engineers while also responding to a mix of planned development work and operational or ad-hoc requests that arise in a live production environment. Work is performed onsite and requires flexibility, curiosity, and a strong sense of ownership. The role provides exposure to real production systems while operating under established change-management, review, and security processes. Job Description Essential Functions • Develop and maintain internal applications, scripts, and tools that support departmental operations, • Modify existing software to add features, fix defects, or improve usability and performance, • Support workflow automation and process improvement initiatives, • Assist with backend logic, data access, and basic integration tasks as needed, • Participate in troubleshooting and resolving application or automation issues in operational systems, • Collaborate with senior engineers, system engineers, and stakeholders to gather requirements and deliver solutions, • Support applications and services running in production environments under established change and review processes, • Write clear, maintainable code and contribute to technical documentation, • Participate in testing, validation, and deployment activitiesQualifications Required Qualifications • Foundational programming experience through coursework, labs, internships, or professional work, • Basic understanding of how applications interact with databases or external systems, • Ability to work with operational and production systems while following change and review procedures, • Recent graduates in IT, Computer Science, or related fields, • Military veterans with technical or IT-related experience, • Hands-on experience through coursework, labs, internships, or professional roles involving:, • Application development or scripting, • Workflow automation or internal tools, • Backend or service-oriented development, • Familiarity with version control systems (e.g., Git), • Foundational understanding of software development concepts and application design, • Basic programming skills in one or more languages (e.g., Python, C#, JavaScript, PowerShell), • Ability to understand and modify existing codebases, • Familiarity with basic database concepts and data-driven applications, • Ability to learn new tools, frameworks, and technologies quickly, • Ability to work collaboratively while managing individual tasks independently, • Strong problem-solving skills and attention to detail, • Effective written and verbal communication skills Additional Information Salary Range: $55,000-$60,000 Salary cannot exceed $60,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionCompany Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer • Impact - The work you do here matters to millions., • Growth - Philadelphia is growing, why not grow with it?, • Diversity & Inclusion - Find a career in a place where everyone belongs. The Philadelphia International Airport is the only major airport serving the 9th largest metropolitan area in the United States. It is one of the busiest airports in the country, serving more than 30 million passengers annually. Twenty-seven airlines, including all domestic carriers, offer nearly 323 daily departures to more than 120 destinations worldwide. The airport generates $16.8 billion to the economy and accounts for 106,000 full time jobs. The Northeast Philadelphia airport is situated on 1150 acres in the northeast part of the City of Philadelphia, PNE is Pennsylvania’s third busiest airport, providing “on call” US Customs, Immigrations and United States Department of Agriculture services to corporate international travel. The Airport averages 215-based aircraft, dominated by single engine aircraft, plus twins, jets, turboprops and helicopters. Job Description POSITION SUMMARY The Director, Terminal Concessions, supports the Airport’s Commercial Division by planning, administering, organizing and directing Terminal Concessions and other non-aeronautical revenue programs for the Department of Aviation (DOA) of the City of Philadelphia. This is an exciting opportunity for a seasoned Concessions professional to provide day-to-day leadership for PHL’s award-winning concessions programs and also develop and drive the strategic vision for how PHL drives in-terminal Non-Aeronautical Revenue into the next decade. The ideal candidate will be results-oriented, able to build strong working relationships with external and internal stakeholders, and able to develop and execute strategies that elevate concessions program innovation and long-term growth. PRIMARY RESPONSIBILITIES • Leads and manages the Terminal Concessions program, including food & beverage, retail, other ancillary concessions, and selected non-aeronautical revenue activities for DOA., • Responsible for developing, recommending and implementing strategic plans as they relate to Terminal Concessions and other sources of non-aeronautical revenue. Ensures that Terminal Concessions Department plans are executed and on schedule., • Optimizes revenues and creates alignment with Department of Aviation Strategic Plan. Develops strategic plans including recommendations for building and enhancing the terminal concessions program, including development of non-traditional concessions concepts., • Directs the development, drafting, negotiation, and implementation of all business plans and proposals, Requests for Proposals, contracts, leases and agreements for Terminal Concessions and selected non-aeronautical revenue activities., • Establishes appropriate and current business terms aligned with best industry practices for all Terminal Concessions and non-aeronautical agreements., • Provides Department budget requirements for review by the Chief Commercial Officer., • Serves as a member of the Commercial management team and provides input into overall strategic, business, and financial plans., • Proactively identifies business and operational challenges and collaborates with appropriate DOA and Terminal Concession management to effectively resolve issues., • Collaborates and communicates with other DOA departments, such as Legal Counsel, Finance, Business Engagement, Capital Development, Maintenance, Planning, and senior executives to accomplish strategic Concessions Department objectives balanced with the best interests of the DOA., • Manages contracts and lease agreements to advance customer experience, and operating strategies and priorities. Oversees all negotiations to reach execution of new Terminal Concessions leases across the airport system., • Coordinates with Risk Management for all Terminal Concessions insurance and risk related concerns. Assures that all activities are carried out with a high level of attention to safety and security., • Manages Terminal Concessions program improvement process, including oversight of tenant design and construction activities. Develops Terminal Concessions space utilization plans in conjunction with the Planning and Engineering Departments in alignment with the DOA Strategic Plan., • Actively monitors and evaluates the Terminal Concession Program’s financial and customer service performance and appearance to ensure vendors and service providers meet DOA’s high standards of customer service excellence., • Oversees and monitors compliance with concession pricing policies., • Ensure compliance with the Federal initiatives., • Reviews airport construction activity and permitting process that impacts concession space., • Develops a request for proposals for future concession management partner(s) (e.g., fee managers, prime concessionaires, other), • Coordinates with Planning and Engineering Departments on the planning and construction of a new concession screening facility., • Establishes good working relationships with all DOA leadership, regulatory representatives, concession management, local governments and any other pertinent organizations to align Terminal Concessions operations with Airport operational needs., • Leads and directs the activities of assigned staff; reviews work plans; meets with staff to identify and resolve problems; assigns work activities and projects; monitors workflow; evaluates employee performance and work products., • Does related work as assigned., • May occasionally be assigned to other duties for training purposes or to meet technological changes or emergencies. KNOWLEDGE, SKILLS AND ABILITIES • Ability to independently assess strategic implications, costs and benefits of business issues., • Ability to clearly and concisely frame business issues for executive level discussion and decisions., • Ability to manage and direct staff priorities and achieve project timelines., • Ability to collaborate with key stakeholders to develop and implement strategies that benefit DOA., • Possesses clear, concise and persuasive verbal, written and presentation skills., • Possesses subject matter experience and a track record of accomplishment in all or many of the disciplines outlined previously in this job description, preferably within the aviation industry., • Possesses expert knowledge of concession solicitation processes including standards and procedures to develop and maintain revenue producing concessions and industry best practice., • Exhibits a strong, efficient work ethic; integrity and accountability; superb communication skills., • Ability to read and interpret complex legal or regulatory documents such as leases, contracts or FAA/DOT policy., • Ability to research, collect and analyze business analytics., • Ability to evaluate and prepare clear and concise reports., • Knowledge of current and emerging technologies related to the position., • Knowledge of pertinent federal, state, and local laws, codes, and regulations., • Knowledge of principles and practices of budget preparation and administration., • Ability to lead and mentor assigned staff., • Possesses the ability to interact effectively and courteously with employees, tenants, and the general public in an international airport environment., • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams). Qualifications • Bachelor's degree from an accredited college or university in Aviation, Business Administration, Economics, Finance, Marketing, Real Estate or other related field., • Seven to ten (7 -10) years of experience in concessions management, strategy and planning, or related field, including at least three (3) years in a supervisory capacity. Ideal candidate will have aviation concessions management experience. Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as the Director of Terminal Concessions. RESIDENCY New hires must establish and maintain residency in the city of Philadelphia within 6 months of appointment. Current City of Philadelphia employees must maintain residency in the City of Philadelphia while employed in this position. SECURITY REQUIREMENTS Obtainment of a Security Badge is a condition of employment. Must pass and maintain SIDA (Security Identification Display Area) and AOA (Airfield Operations Area) clearance at the time of appointment and during tenure of employment. Additional Information TO APPLY: Interested candidates must submit a resume. Salary Range: $120,000- $145,000 Discover the Perks of Being a City of Philadelphia Employee: • Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more., • Parental Benefits: The City offers its employees 8 weeks of paid parental leave., • We offer Comprehensive health coverage for employees and their eligible dependents., • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to . For more information, go to: Human Relations Website:

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Philadelphia, Pennsylvania, United States Perpay is a certified B Corp and Philadelphia's most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit. With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey. Our venture partners include First Round Capital and L Catterton. Products we've built to make an impact: • Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior., • Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus. We are seeking an accountable, motivated, and detail-oriented Mid-Level Financial Analyst to join Perpay's Finance & Accounting Team. The ideal candidate will be responsible for analyzing business trends, preparing financial models, and providing insights to support our strategic financial decisions. This role requires strong quantitative skills along with the ability to distill complex information and communicate it effectively. As a key contributor to this team, you will work closely with our Accounting and Analytics functions to strategize and report on various business initiatives, metrics, and ad hoc projects. Our greatest strength is our people and we'd love for you to be one of them! • Provide support in the financial modeling of our existing operations and key initiatives, • Own and drive various strategic ad hoc projects and analyses while working directly with the Chief Strategy Officer and Senior Finance Manager, • Assist in maintaining the general ledger, • Build communications with internal and external stakeholders, including Perpay Department Heads and external partners, • Own and champion process improvement efforts to streamline financial planning and budget management procedures to drive efficiency and accuracy, • Bachelor's or Master's degree in Finance, Economics, or a related field, • Excel proficiency (e.g. core functions & formatting, lookup & analysis tools, pivot tables, etc.), • Strong analytical skills and attention to detail, • Ability to communicate effectively, both orally and in writing, with all levels of the organization, • A winning mentality and willingness to go the extra step to get the job done right, • Meaningful compensation and equity, • Premium medical benefits (fully paid base plan, and very reasonable premium for the buy-up option), • 4% employer 401k match, • Unlimited PTO policy, • Remote weeks around major holidays + extra holiday on weekends like MDW and LDW, • High quality catered lunch by local chefs, 4 days / week, • Gym subsidy, • Paid cell phone + plan, • Student loan repayment program, • Relocation assistance Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at to request accommodation.

Job DescriptionCompany Description With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential. Job Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). The Video Surveillance System (VSS) team, within Unified Communications, has the responsibility of managing the City of Philadelphia’s Police Video Surveillance equipment and network; including video management software administration, maintain storage data and integrate video feeds from external sources. Responsibilities of this position include performing field operations tasks daily and emergency requests based on the public safety needs of the City. This includes but not limited to installation of data lines and hanging optical fiber cabling, culminating to programming internet protocol surveillance cameras for Police and other City agencies, placing and programming of License Plate Readers throughout the city, repairing and installing video surveillance cameras, installing and repairing fiber and maintaining the wireless infrastructure throughout the city on street furniture and building rooftops. As an integral part of the field operations team, you will work closely with other field technicians, network management, project management and Police in the daily operations of the video network. Essential Functions • Install and program low voltage electrical devices / alarm panels for security, phone system, CCTV (IP and analog), controlled access and networking, • Survey and prepare indoor and outdoor sites for testing of controlled access, and CCTV (IP and analog), • Install, maintain, and repair access control and CCTV (IP and analog) systems, • Responsible for catalog and inventory of equipment, such as cameras, switches, servers, and license users, • Tracking vendor work orders and invoices in developed database, • Provide technical assistance in researching, evaluating and recommending surveillance installation, • Schedule or coordinate services with vendors, • Test and evaluate new equipment to ensure it meets manufacture and City standards, • Perform other job assignments as needed & directed by management, • Perform testing of controlled access panels and CCTV (IP and analog) equipment noting deficiencies and trouble signs/signals, • Correct trouble signals in alarm panels, controlled access CCTV (IP and analog), and perform repairs when needed, • Read wiring diagrams and system blueprints to ensure proper and safe installation, • Run and install wire per manufacturer specifications and code, • Perform on-site troubleshooting, • Complete necessary paperwork in accurate and legible manner, • Discuss deficiencies noted with management, explaining the problem and its resolution, • Complete inspection reports, • Monitor, test, inspect, service and replace CCTV (IP and analog) and other wireless devices including sensors and other end devices, • Keep work truck clean and organized, • Manage installation job site in an efficient and safe manner keeping it clean, organized and professional, • Maintain a valid driver’s license and safe driving record, • On Call duties as required including responding and resolving after hour and weekend trouble calls if needed.Qualifications, • 2 years applicable work experience, • High School Diploma or equivalent, • Proficiency in MS Excel, Word, and PowerPoint, • Strong passion for delivering the highest quality of customer service, • Excellent verbal and written communication, • innovative technical aptitude, • understanding of networks, software apps, and programming, • Read and interpret mechanical drawings, specifications, and schematics, • Lift a minimum of 95 lbs, • Access all areas of route vehicle, including loading & unloading materials, • Access and maneuver in, and tolerate small crawl spaces, • Effectively communicate across all lines of business, and with all levels of management, • Adapt quickly to changing priorities, • Evaluate situations and resolve problems, • Work independently with minimal supervision, • Recognize and identify alarm sounds and sights, • Reach and work above one’s head, • Climb ladders and tolerate heights reaching a minimum of 12 feet, • Work well with others in a team environment, • Multitask, • Programming/installing Genetec, Exacq, Pro-Watch, Keyscan, DMP, Bosch, Fire-Lite, Sony and other security systems and end points Additional Information Salary: $48,000-$53,505 Salary cannot exceed $53,505 Successful candidate must be a City resident within six months of hire The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670. For more information, go to: Human Relations Website:

Job Description OVERVIEW: The Caregiver Development Administrator, under the direction of the Chief Compliance Officer and working in cooperation with the Director of Quality and Clinical Management, leads activities to support, educate, inspire and engage the agency’s caregivers to deliver high-quality client care services. This role is focused on maintaining and updating the agency’s Learning Management Systems and leading the AmeriBest Caregiver Academy. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Develop and implement a comprehensive strategy for caregiver competency and development. (AmeriBest Caregiver Academy); develop and run campaigns to improve caregiver compliance with training requirements., 2. Maintain the agency’s Learning Management System (LMS) to align with the organization’s specific needs; Manage system configuration, maintenance, and troubleshooting for the Nevvon LMS and other potential LMS systems., 3. Perform reporting and analytics to track caregiver competencies and course completions., 4. Drive the recruitment of quality agency caregivers, primarily by marketing and conducting periodic Caregiver Workshops., 5. Lead management of evaluations, corrective action plans, and development of all agency caregivers., 6. Administer the creation, uploading, and organization of learning materials. This includes everything from text and images to interactive quizzes and videos., 7. Oversee user access, permissions, and role assignments within the LMS; ensure system integrity and security in accordance with relevant policies and regulations., 8. Manage data integration to ensure training completion records are maintained appropriately. Manage the integration of external content into the LMS and the integration of data from the LMS to our Agency Management System, HHeXchange, 9. Collaborate with the Director of Quality to develop and curate high-quality learning content. Ensure that all learning materials are up-to-date, engaging, and aligned with best practices in caregiver training., 10. Collaborate with agency marketing staff to develop social media outreach, create content for caregiver education, respond to comments, and analyze results., 11. Liaise with the LMS vendor to ensure optimal system performance and support. Manage vendor contract and service level agreements., 12. Support the agency’s development of enhanced value-based care models by developing enhanced training curriculum for caregivers., 13. Foster culture of service excellence. Identify best practices and inspire innovative solutions that drive better outcomes in caregiver competencies., 14. Performs other duties as assigned by the Chief Compliance Officer. COMPLIANCE AS REQUIREMENT OF PERFORMANCE: Compliance with AmeriBest policies and procedures is the responsibility of all AmeriBest associates. It is a part of each associate’s performance to follow these requirements: · All associates are expected to participate in any investigatory activities. · All associates are expected to report any violation of AmeriBest policies and procedures. · All associates are expected to conduct themselves in an ethical manner consistent with the AmeriBest mission statement and Standards of Conduct. · All associates are expected to protect the privacy of protected records and must conduct themselves consistent with all applicable laws and policies regarding privacy protection, including HIPAA and state specific privacy laws. COMPETENCIES/SKILLS: · Strategic thinker with a proactive approach to problem-solving and innovation. · Creative content designer with experience in developing content and using social media professionally. · Able to teach caregiver skills in live classroom settings and in recorded video. · Commitment to continuous learning and caregiver competency development. · Good technical skills with the ability to manage and troubleshoot LMS systems; proficiency with Excel and other M365 applications; strong competencies with social media platforms. · Excellent project management skills with the ability to manage multiple priorities, meet deadlines, and make sense of complex information to effectively solve problems · Strong analytical skills with the ability to interpret data and generate actionable insights. · Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. · Knowledge of instructional design principles and best practices in adult learning. EDUCATION AND/OR EXPERIENCE: · Bachelor’s degree in health services administration or related field, preferred. · At least one (1) years’ experience in homecare, preferred. · Prior experience with Learning Management Systems, preferred. PHYSICAL DEMANDS: · Regular requirement to sit; use hands to touch, handle or feel. · Regular requirement to stand; kneel, squat, walk and reach with hands and arms. · Occasional requirement to lift and/or move up to 10 pounds. · Vision abilities include close vision, peripheral vision, depth perception and the ability to adjust focus. · Able to travel throughout Philadelphia and surrounding counties and enter client’s homes. (occasional) WORK ENVIRONMENT: · Location: Philadelphia office · Business Office Environment · The noise level is usually moderate

Job DescriptionCompany Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.) that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions. Job Description The Change Management Lead is responsible for managing a team tasked with overseeing change management functions for the OPAL ERP and DW/BI project. The team’s focus areas include communications; process and organizational redesign; training development; and training deployment. Essential Functions Develop Change Management Plans: • Co-develop the Change Management plans for how changes will be implemented, communicated, and monitored., • Design and deliver communications and training programs to ensure that employees are aware of and prepared for changes., • Create training materials, conduct workshops, and provide ongoing support., • Identify and engage key stakeholders throughout the change process., • Understand the stakeholders’ needs and concerns and ensure their support and involvement., • Identify potential risks and resistance to change and develop strategies to mitigate these risks., • Work closely with project teams to ensure that changes are implemented smoothly and effectively., • Measure the effectiveness of change initiatives and report on their outcomes., • Collect feedback, analyze data, and make recommendations for future improvements., • Supervise and develop team members., • Route work items to Change Management team members for completion, • Review and approve team member deliverables.Qualifications, • Completion of a Bachelor's or Master’s degree in organizational change, organizational development, communications, operational design, or equivalent experience; 3-7 years of experience with change management; and, • Knowledge of Full Systems Development Lifecycle (SDLC) from a Change Management perspective., • Ability to keep data confidential., • Strong problem solving and analytic skill sets., • Strong verbal and written communication skills with ability to create user and project security documentation and procedures, clearly and concisely., • Strong meeting facilitation and interviewing skills., • Meeting presentation and end user training delivery skills., • Ability to work well with individuals at all levels within and outside the organization., • Supervising, coaching and collaborating skills; and, • Hands on experience with learning management and training material development and delivery tools. Additional Information Salary: $90,000-$110,000 Salary cannot exceed $110k Successful candidate must be a City resident within six months of hire The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670. For more information, go to: Human Relations Website:

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The IT PPM Manager is responsible for managing the planning, prioritization, and execution of IT projects within the OIT Operations umbrella, including assessing impacts of external project pressures to project capability. They will manage productive relationships with internal and external stakeholders (typically within the City and associated agencies) and assist OIT in fostering strong and collaborative partnerships between OIT Operations, as well as with other units within OIT and various outside business partners. In this role, they will manage a small team of IT project management professionals and will work closely and collaboratively with OIT Operations leadership to set priorities and strategic directions, communicate with stakeholders, and set divisional goals for supporting our Citywide partners. They are expected to work with the OIT Operations departmental leaders to assist in promoting a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within their area. Job Description Essential Functions Management • Works to develop employees under their supervision., • Assigns projects and priorities; addresses blockers., • Manages roadmaps for the infrastructure project portfolio related to departmental priorities in collaboration with PMs, leadership, and operations staff, and constituent stakeholders. Coordinates the development and implementation of major project timelines where appropriate., • Follows effective relationship and project management processes, including appropriate metrics and tools to report on the effectiveness of those relationships, projects, and project portfolio., • Conducts regular reviews, priority-setting, and planning sessions with departmental partners. Serves as an advocate for those priorities/plans., • Analyzes performance of activities within their area and documents resolutions, identifies and remediates problem areas, and devises and delivers solutions to enhance quality of area’s services., • Monitors request handling and escalation policies and procedures; manages the processing of incoming requests to ensure courteous, timely, and effective response., • Tracks and analyzes status and trends and generates reports for internal and external audiences., • Keeps their supervisor informed of current and potential issues, activities, operational outages, and any other risks that might jeopardize project success or impact IT service delivery., • Ensures excellent project documentation., • Maintains collaborative and consultative relationships with Operations, central IT groups, Governance PMO, and departmental IT groups., • Gains an understanding of the goals, strategies, processes, and requirements of the department to which they are assigned., • Reports regularly to departmental leadership and OIT Operations on projects, services, and support.Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor’s degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least three years of supervisory, management, and/or project management experience. Relevant degrees, coursework, or certifications are a plus. Competencies, Knowledge, Skills and Abilities • Proven track record managing complex projects., • Ability to solve business problems and develop user/business-driven technology strategies and plans., • Broad knowledge and facility with operational and/or enterprise IT including foundation in core IT concepts such as networking, security, application development/implementation, data management, etc., • Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly and technical language) and interpersonal skills with a focus on rapport-building, listening and questioning skills., • Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems., • Supports and expands a culture that is supportive of diversity, equity, and inclusion where employees from all backgrounds can succeed and thrive., • Exceptional customer service orientation. Additional Information Salary Range: $100,000-$120,000 Salary cannot exceed $120,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The goal of IT for the Department of Revenue is to support all applications that fulfill the Departments mission of timely, courteous, and prompt collection of all revenue due to the City of Philadelphia, and all tax revenue due to the School District of Philadelphia. This includes the billing and collection of water and sewer charges. The Water Revenue Bureau provides all billing and collection functions for water and sewer charges. We ensure that the Philadelphia Water Department has the financial resources needed to provide reliable, high-quality water to Philadelphia residents, businesses, and communities. The Department of Revenue also administers the City’s many tax and assistance programs. The IT Department’s role is to manage the many applications’ maintenance, growth and security which support the City’s schools, hospitals, departments, infrastructure and citizens. Job Description Position Summary The Senior IT Manager for Water Revenue Systems is the operational owner of the City’s water billing and customer account platforms, including BASIS2 and related applications. This role is accountable for system stability, billing accuracy, and ensuring continuity of operations during a period of transition and modernization. This is not a purely technical role. The position requires strong operational leadership, the ability to manage ambiguity, and sound judgment under pressure. The Senior IT Manager serves as the primary escalation point between business and IT, ensures vendors and internal teams are held accountable, and brings structure to a complex, high-stakes environment. What This Role Is • Operational owner of systems, • Primary escalation point of contact between business and IT, • Accountable for system stability and billing execution, • Not a hands-on technical architect, • Not a passive operations coordinator Management • Accountable for end-to-end performance of billing and customer account systems, • Ensures billing cycles execute accurately and on time, • Leads response to production issues, including escalation, communication, and resolution, • Holds vendors accountable for delivery, timelines, and quality, • Governance of enhancement requests, project intake, prioritization, and delivery quality, • Setting expectations, coaching, developing staff growth plansQualifications Qualifications • Completion of a bachelor’s degree program at an accredited college or university, which has included major course work in Computer Science, information science, systems analysis, software engineering, or a closely related field., • Operational Ownership: Proven ability to own and manage critical systems or services end-to-end, • Incident Leadership: Ability to lead through high-pressure situations with clear decision-making, • Vendor Management: Experience holding vendors accountable and driving outcomes, • Communication: Ability to operate effectively between business and technical teams, • Structured Thinking: Brings clarity, prioritization, and process to complex environments, • Leadership: Builds accountability within teams and sets clear expectations, • 6+ years managing operations for complex systems or services, • Experience in billing, financial, or high-availability environments preferred, • Experience leading cross-functional teams including vendors, • Demonstrated success managing incidents and operational risk, • Experience managing both operations and project delivery teams. Change oriented – actively generates process improvements; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly Additional Information Salary: $90,000-$109,305 Salary cannot exceed $109,305 We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply. Please include: • Resume Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionCompany Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer • Impact - The work you do here matters to millions., • Growth - Philadelphia is growing, why not grow with it?, • Diversity & Inclusion - Find a career in a place where everyone belongs. The Department of Aviation owns and operates Philadelphia International Airport (PHL) and Northeast Philadelphia Airport (PNE). These airports are operated as commercial businesses to the greatest extent feasible given their ownership by the City. In addition to City regulations, the airports are subject to extensive federal regulations, particularly by the Federal Aviation Administration (FAA), the Transportation Security Administration (TSA), and the Commonwealth of Pennsylvania Department of Transportation Bureau of Aviation Regulation. Job Description Position Summary The Vice President, Real Estate and Property Management serves as the senior leader supporting the Chief Commercial Officer to efficiently manage the Department of Aviation’s (DOA) real estate portfolio for Philadelphia International Airport (PHL) and Northeast Philadelphia Airport (PNE). This position leads DOA’s effort to utilize limited property assets to their highest and best use by negotiating, leasing, directing the real estate development process, and managing space. The position also leads, mentors, and supervises a dedicated team of DOA employees (civil service, exempt and contractors) fostering their professional growth and development, while ensuring performance excellence. In addition, the position oversees land acquisition activities for airport expansion and manages third-party business agreements for the timely development of commercial, air cargo, and aviation facilities on airport property. This position performs a critical role as the official record keeper and administrator for all business agreements authorizing use of Airport property assets and enforcing contractual expectations with all tenants and operators. Essential Functions • Serves as senior property liaison for all Airport property at PHL and PNE including leased, assigned, or DOA-controlled space., • Inventories, analyzes, and reports on book of business including sales, revenue, property transactions, lease status, vacancy, etc., • Leads business strategy and initiatives for land development and commercial leasing of Airport property that generate both aeronautical and non-aeronautical revenue including land, terminal, general aviation, and air cargo facilities., • Develops, negotiates, and drafts business terms for leases, licenses, easements, and other contract agreements authorizing use of Airport-controlled property in confidential collaboration with legal team., • Establishes processes and procedures for property management and lease administration to ensure strong contract administration oversight, space allocation enforcement, and tenant compliance with terms and conditions for use of Airport property., • Leads and supervises staff team and establishes objectives, priorities, and assignments for property management., • Reviews and assesses tenant design and construction plans for leased Airport property to ensure compliance with lease agreement terms and standards and to coordinate with other anticipated development or capital work., • Leads and coordinates real estate land acquisition activities in collaboration with other DOA units including legal, engineering, and finance, as needed, including facilitating and overseeing property appraisals and real estate broker services., • Manages consultants in the preparation of land use feasibility studies and property appraisal valuations., • Prepares Request for Proposals to evaluate and select revenue-generating concession operators or third-party commercial entities to develop Airport property. Knowledge: • Comprehensive understanding of commercial real estate principles, including leasing, property management, and land development in an airport environment., • Deep knowledge of public-private partnerships (P3s) and their application in complex commercial real estate transactions., • Familiarity with local, state, and federal regulations governing airport property transactions and real estate development., • Expertise in contract negotiation, legal provisions, and lease administration related to real estate transactions., • Strong understanding of financial analytics, including cost-benefit analysis, pro forma development, and revenue modeling., • Knowledge of real estate market trends, including airport commercial development trends and local market conditions., • Understanding of architectural drawings, aerial surveys, and land use planning to assess development feasibility., • Principles and best practices of tenant relations, space allocation, and property compliance oversight., • Knowledge of real estate appraisal methodologies and the processes involved in the transfer of real property., • Principles of airport operations and how commercial real estate development contributes to aeronautical and non-aeronautical revenue generation., • Best practices for stakeholder engagement, including collaboration with government agencies, private sector entities, and legal teams., • Proven ability to negotiate, close, and execute complex commercial real estate deals, including leases, easements, and development agreements., • Strong analytical skills to assess financial viability, market feasibility, and economic impact of real estate projects., • Ability to develop, interpret, and enforce legal agreements, ensuring compliance with airport regulations and lease terms., • Experience leading multiple real estate projects, managing land acquisition activities, and overseeing tenant development., • Ability to effectively represent the organization in high-level discussions with government officials, business leaders, and industry stakeholders., • Ability to identify revenue-generating opportunities and implement strategies to maximize airport property value., • Ability to address and resolve challenges in real estate development, tenant relations, and lease administration., • Skilled in interpreting and applying real estate laws, policies, and contract provisions within an airport or governmental setting., • Strong verbal and written communication skills, including preparing reports, City Council testimony, and legal depositions., • Ability to develop and implement business strategies that drive commercial growth and optimize airport property use., • Capacity to work collaboratively with legal teams, city officials, and private sector partners to facilitate large-scale property transactions., • Ability to interpret architectural and engineering plans, ensuring alignment with lease agreements and airport infrastructure needs., • Skill in analyzing and interpreting financial reports, revenue trends, and lease agreements to make data-driven decisions., • Ability to manage multiple projects concurrently while maintaining attention to detail and meeting deadlines., • Aptitude for leading cross-functional teams, fostering collaboration, and resolving conflicts effectively., • Capacity to adapt to evolving market conditions, identifying new opportunities for commercial growth and airport development.Qualifications Bachelor’s degree in Business, Finance, Economics, Real Estate, Architecture, Engineering, Planning, Aviation or related field. Ten (10) years progressive experience in commercial real estate in the airport sector with a focus on property management, negotiation, revenue generation planning, and strategic execution. Completion of the examination for Certified Member of the American Association of Airport Executives (AAAE) is preferred. Additional Information TO APPLY: Interested candidates must submit a resume. Salary Range: $148,862 - $167,471 Discover the Perks of Being a City of Philadelphia Employee: • Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more., • Parental Benefits: The City offers its employees 8 weeks of paid parental leave., • We offer Comprehensive health coverage for employees and their eligible dependents., • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to . For more information, go to: Human Relations Website: