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Job Description RoosterRx is seeking a highly organized, accountable, and proactive Client Success & Project Delivery Manager to serve as a central link between our clients, business teams, and technical resources. This hybrid role combines account management, project management, and Scrum leadership responsibilities. Customer success is the primary objective of this position. The successful candidate will be responsible for understanding each client’s priorities, maintaining strong relationships, coordinating internal resources, and ensuring that commitments are delivered accurately, professionally, and on schedule. This individual must be an exceptional self-starter who takes ownership of outcomes, anticipates issues before they become problems, and follows through on every detail. The role requires someone who is comfortable managing client relationships, leading internal execution, and holding themselves and others accountable for measurable results. This is a full-time, in-person position based in Woodcliff Lake, New Jersey. Key Responsibilities • Serve as the primary relationship and delivery contact for assigned clients, developing a strong understanding of their goals, priorities, concerns, and measures of success, • Take ownership of the overall client experience, from onboarding and implementation through ongoing support, product adoption, and account growth, • Proactively communicate with clients regarding project status, upcoming milestones, open decisions, risks, and next steps, • Ensure that client questions, requests, and concerns are acknowledged promptly, tracked carefully, and resolved completely, • Identify potential client dissatisfaction, adoption barriers, or delivery risks early and coordinate corrective action before the relationship is affected, • Own client projects from initial planning through completion, ensuring that scope, responsibilities, milestones, dependencies, and deadlines are clearly documented, • Translate client requests and business priorities into clear requirements, actionable tasks, acceptance criteria, and measurable deliverables, • Lead Scrum and Agile delivery activities, including daily standups, sprint planning, backlog refinement, retrospectives, and progress reviews, • Coordinate across analytics, product, engineering, operations, and senior leadership to ensure that client priorities are understood and appropriately sequenced, • Maintain detailed project plans, meeting notes, action-item logs, decision records, risk registers, and status reports, • Hold internal project participants accountable for responsibilities, quality expectations, and delivery deadlines, • Prepare and lead client meetings, including agendas, implementation discussions, project updates, training sessions, and follow-up communications, • Verify that completed work meets the documented client requirements and has received appropriate internal review before delivery, • Respond rapidly and professionally to urgent client requests, production issues, market developments, and changing business priorities, • Develop a deep understanding of RoosterRx’s products, analytical capabilities, workflows, and client use cases, • Identify opportunities to improve client onboarding, communication, product adoption, project execution, and overall service quality, • Partner with leadership to identify opportunities for account expansion, additional services, and deeper client engagement Performance and Bonus Plan This position will be eligible for a performance-based bonus tied to clearly defined customer success and technology delivery objectives. Customer success will be the primary component of the incentive plan. Performance measures may include: • Client satisfaction and relationship health, • Client retention and renewal outcomes, • Successful onboarding and implementation, • Responsiveness and issue resolution, • Product adoption and client engagement, • Achievement of agreed client objectives, • Accuracy, timeliness, and quality of client deliverables, • Identification of opportunities to expand or deepen client relationships A secondary component of the bonus will be tied to the successful achievement of defined IT, product-development, and operational milestones, including: • On-time completion of agreed development initiatives, • Successful coordination of client-driven product enhancements, • Quality and completeness of business and technical requirements, • Effective sprint execution and removal of delivery blockers, • Improved documentation, testing, and release-readiness processes, • Measurable improvements in internal delivery efficiency and accountability Specific goals, milestone definitions, and bonus eligibility will be established and communicated for each performance period. The bonus plan is intended to reward both strong client outcomes and disciplined internal execution, with customer success carrying the greatest weight. Minimum Qualifications • Bachelor’s degree in Business, Project Management, Healthcare Administration, Information Systems, or a related field, or an equivalent combination of education and relevant work experience, • 5+ years of experience in client success, account management, project management, implementation, business operations, or a related role, • Demonstrated experience managing client relationships, projects, deadlines, stakeholders, and competing priorities, • Experience translating client and business needs into clear internal requirements and deliverables, • Exceptional attention to detail and a strong commitment to accuracy, • Excellent written and verbal communication skills, • Proven ability to work independently, take initiative, and carry responsibilities through to verified completion, • Ability to work in person at the RoosterRx office in Woodcliff Lake, New Jersey Additional Qualifications • Experience leading Scrum ceremonies or working within an Agile software-development environment, • Strong command of project-management and collaboration tools such as Jira, Confluence, Microsoft Office, Google Workspace, or comparable platforms, • Ability to create clear project plans, requirements, meeting summaries, executive updates, and client-facing communications, • Strong judgment and the ability to distinguish between routine issues, material client risks, and matters requiring immediate escalation, • Ability to work effectively with technical, analytical, operational, and business teams, • Ability to understand complex products and workflows and explain them clearly to technical and nontechnical audiences, • Strong interpersonal skills, including the ability to build trust, manage difficult conversations, and reinforce accountability, • Ability to operate effectively in a fast-paced, growing organization where priorities may change quickly Preferred Qualifications • Experience in healthcare, pharmacy benefits, insurance, financial analytics, software, or another data-intensive industry, • Experience managing software implementations, analytical projects, or client onboarding programs, • Experience in customer success, client retention, account expansion, or strategic account management, • Familiarity with pharmacy pricing, rebate analytics, claims data, or PBM operations, • Scrum Master, PMP, Certified ScrumMaster, PMI-ACP, or a similar project-management certification, • Experience working with executive-level client stakeholders, • Demonstrated success improving client satisfaction, project delivery, team accountability, or product adoption Critical Success Factors Success in this position requires more than coordinating meetings and updating project plans. The successful candidate will consistently demonstrate: • Customer focus: Client needs, outcomes, and long-term satisfaction remain at the center of decision-making, • Attention to detail: Requirements, commitments, decisions, and follow-up items are accurately documented and never allowed to fall through the cracks, • Ownership: Responsibilities are carried through from initial discussion to verified completion and client acceptance, • Accountability: Commitments and deadlines are taken seriously, and risks are communicated before they affect delivery, • Initiative: Problems are anticipated, investigated, and addressed without waiting for repeated direction, • Responsiveness: Clients and internal stakeholders receive timely, thoughtful, and complete communication, • Execution: Meetings and plans consistently lead to clear decisions, assigned responsibilities, and completed work, • Reliability: Clients and colleagues can depend on this person to be prepared, organized, responsive, and consistent Work Location This is a full-time, in-person position in Woodcliff Lake, New Jersey. Regular on-site attendance is an essential requirement of the role. Compliance Requirements • Must be eligible to work in the United States without the need for work visa or residency sponsorship, • Must successfully pass OIG/GSA exclusion screening prior to hire and on an ongoing basis, • Must comply with OFAC screening requirements; employment is contingent upon clearance, • Employment eligibility will be verified through E-Verify in accordance with federal law

Job DescriptionPersonal Lines Account Manager Location: Tappan, NY Salary: 50-70K Base Salary + commissions on new business sales (Depending on experience and qualifications) Position Summary Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to service a book of personal insurance accounts. The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle saving opportunities. Up selling clients may be required to ensure clients have the appropriate amount of insurance protection. This insurance account manager candidate will be responsible for providing timely and professional day-to-day client service working closely with the personal lines producer and insurance company representatives. Responsibilities will include: Support and service a wide range of personal lines accounts Support agency producers with customer service related tasks. Handle incoming new business sales calls or walk-in business as needed Cross-sell or account rounding as needed ensuring clients have appropriate coverage Liaison between clients, producers and insurance company representatives. Certificates, endorsements, binders, and first claims Marketing, quoting, rating of new client business and account renewals. Requirements: Property & Casualty Insurance License Required Experience with auto, home, boat, and recreational policies Minimum 3-5 years Independent Agency experience Experience with insurance sales Experience with account rounding/ cross-selling Knowledge of Microsoft Excel, Word and related software Experience using Applied (TAM or EPIC) or AMS 360 agency management systems is strongly preferred. Experience with high net worth clients is a plus All inquiries will be kept confidential

Position Overview Colonial Surety Company is seeking an experienced Contract Surety Bond Manager to lead the underwriting, account management, and growth of its contract surety portfolio. This role oversees bid, performance, and payment bond business, evaluates contractor qualifications, and ensures timely service while maintaining sound underwriting standards. The ideal candidate combines strong financial analysis skills with practical knowledge of construction, contractor operations, and surety risk. This is a hands-on management position requiring collaboration with sales, operations, finance, legal, and technology teams. Key Responsibilities • Manage day-to-day contract surety operations, including submissions, underwriting reviews, approvals, bond issuance, and account monitoring., • Evaluate contractor financial statements, work-in-progress schedules, cash flow, credit history, ownership, and construction experience., • Establish and recommend single-project and aggregate bonding limits within delegated authority; refer exceptions for approval., • Assess project terms, bond forms, indemnity agreements, and collateral requirements in coordination with legal counsel., • Monitor contractor backlogs, financial performance, outstanding obligations, and emerging risks., • Manage and develop underwriting and account management staff, providing training, coaching, and quality oversight., • Build relationships with contractors, agents, brokers, and other referral partners to support profitable growth., • Partner with field sales representatives to qualify prospects and develop accounts without compromising underwriting discipline., • Coordinate with claims and legal teams on defaults, claims, and other material account concerns., • Maintain accurate account records and ensure adherence to company procedures, underwriting guidelines, and applicable requirements., • Track submission activity, turnaround times, conversion rates, premium production, and portfolio performance., • Identify opportunities to improve online applications, contractor portals, internal workflows, and reporting. Qualifications • Five or more years of contract surety underwriting experience with an insurance carrier or surety organization, including supervisory or team leadership experience., • Demonstrated ability to analyze contractor financial statements and work-in-progress schedules., • Strong understanding of bid, performance, and payment bonds, indemnity agreements, and construction contracts., • Experience setting bonding capacity and managing contractor relationships., • Strong judgment, communication, organization, and problem-solving skills., • Ability to balance business development, customer service, and prudent risk selection., • Bachelor’s degree in finance, accounting, business, construction management, or a related field preferred; equivalent relevant experience considered., • Relevant insurance licensing or professional designations preferred, as applicable to the position. Success in This Role Success will be measured by profitable portfolio growth, underwriting quality, responsive service, account retention, staff development, and effective management of contractor exposure. About Colonial Surety Company Colonial Surety Company provides surety bonds, fidelity bonds, and business insurance through direct and partner distribution channels. Its digital platforms help contractors and business professionals obtain and manage the protection they need.

Job DescriptionDescription: The Senior Specialist, Pharmacy Revenue Recovery serves as an experienced pharmacy revenue cycle professional responsible for identifying, investigating, and resolving complex billing, reimbursement, payment, audit, and revenue recovery issues. The role independently works financial discrepancies through resolution, reconciles claim activity to actual payments, identifies opportunities to recover missed reimbursement, and helps address recurring issues that contribute to revenue leakage or financial risk. Essential Job Functions and Responsibilities • Investigate unpaid, underpaid, rejected, denied, reversed, recouped, or otherwise unresolved pharmacy claims and pursue appropriate resolution., • Review claim, payer, eligibility, coordination of benefits, reimbursement, and payment information to identify discrepancies and determine appropriate corrective action., • Correct or coordinate correction and resubmission of claims and follow issues through documented resolution and, where applicable, confirmed payment., • Review reimbursement discrepancies, payer takebacks, recoupments, negative-margin prescriptions, and other potential revenue recovery opportunities., • Reconcile original billing, reversals, adjustments, rebilling, recoupments, payment activity, and posting changes to determine the complete financial outcome of complex claims., • Coordinate responses to payer and pharmacy benefit manager audits and appeals, including gathering supporting documentation, tracking deadlines, and following outstanding matters through resolution., • Maintain accurate tracking of recovery opportunities, actions taken, outstanding balances, dollars recovered, and remaining financial exposure., • Identify recurring billing, reimbursement, documentation, system, or workflow issues and recommend practical process, reporting, system, or training improvements., • Partner with Billing, Collections, Payment Posting, offshore support, Pharmacy Operations, Technology, and other teams to resolve discrepancies and reduce repeat errors., • Provide pharmacy revenue recovery subject-matter expertise, analysis, and recommendations to Revenue Cycle leadership., • Support development and improvement of Revenue Cycle reporting, controls, procedures, and performance measures., • Perform other activities assigned by leadership.Requirements: Basic Qualifications • Bachelor’s degree, advanced technical training, professional certification, or equivalent combination of education and relevant experience., • Recommended minimum of 4 years of progressively responsible experience in pharmacy billing, pharmacy reimbursement, third-party claims, revenue recovery, revenue cycle, or a related field., • Advanced functional knowledge of pharmacy claims and reimbursement with demonstrated ability to independently investigate and resolve complex billing, payment, and payer issues., • Working knowledge of Medicare Part D, Medicaid, commercial insurance, PBM requirements, coordination of benefits, denials, reversals, recoupments, and related pharmacy billing processes., • Strong analytical, investigative, organizational, and problem-solving skills, including the ability to reconcile detailed claim and payment activity and identify root causes., • Proficiency with Microsoft Excel and pharmacy, billing, claims, or reconciliation systems., • Demonstrated ability to manage competing priorities, exercise sound judgment, communicate effectively with internal and external partners, and follow complex issues through resolution., • Ability to maintain the confidentiality and security of patient, financial, and business information., • Ability to perform the essential functions of the position, with or without reasonable accommodation, including applicable physical and environmental requirements. Preferred Qualifications • Long-term care pharmacy billing, reimbursement, or revenue cycle experience., • Experience with pharmacy audits, PBM appeals, payer takebacks, recoupments, negative-margin claim review, or revenue recovery activities., • Experience with FrameworkLTC, Net-Rx, or comparable pharmacy billing and reconciliation platforms., • Certified Pharmacy Technician (CPhT) or other relevant pharmacy or revenue cycle credential.

Job DescriptionInsurance Personal Lines Account Manager Location: Sparkill, NY Salary: 70K Base Salary + commissions on new business sales (Depending on experience and qualifications) Position Summary Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to service a book of personal insurance accounts. The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle saving opportunities. Up selling clients may be required to ensure clients have the appropriate amount of insurance protection. This insurance account manager candidate will be responsible for providing timely and professional day-to-day client service working closely with the personal lines producer and insurance company representatives. Responsibilities will include: Support and service a wide range of personal lines accounts Support agency producers with customer service related tasks. Handle incoming new business sales calls or walk-in business as needed Cross-sell or account rounding as needed ensuring clients have appropriate coverage Liaison between clients, producers and insurance company representatives. Certificates, endorsements, binders, and first claims Marketing, quoting, rating of new client business and account renewals. Requirements: Property & Casualty Insurance License Required Experience with auto, home, boat, and recreational policies Minimum 3-5 years Independent Agency experience Experience with insurance sales Experience with account rounding/ cross-selling Knowledge of Microsoft Excel, Word and related software Experience using Applied (TAM or EPIC) or AMS 360 agency management systems is strongly preferred. Experience with high net worth clients is a plus All inquiries will be kept confidential

Job Description At John Mini Distinctive Landscapes, we make places beautiful. For over 50 years, we have been recognized as a leader in indoor and outdoor landscaping, holiday design, and plant care. We design, install, and maintain distinctive landscapes throughout the tri-state area, including New York, New Jersey, and Connecticut. We're looking for a Safety & Fleet Manager to join our team. This is a hands-on leadership role responsible for driving our safety culture, overseeing our fleet operations, ensuring regulatory compliance, and helping protect our most valuable assets—our people. If you're passionate about workplace safety, enjoy solving complex challenges, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you. In this role, you will: • Lead and continuously improve the company's safety programs, policies, and training initiatives., • Foster a culture of safety by partnering with leaders across the organization to identify risks and implement practical solutions., • Manage the company's fleet program, including driver onboarding, vehicle assignments, compliance tracking, and fleet performance., • Monitor driver qualifications, Motor Vehicle Records (MVRs), telematics, and DOT compliance requirements., • Investigate workplace injuries, vehicle accidents, and safety incidents, identify root causes, and recommend corrective actions., • Administer Workers' Compensation and automobile liability claims while coordinating return-to-work programs., • Conduct job site safety inspections and ensure compliance with OSHA, DOT, FMCSA, and other applicable regulations., • Oversee fleet maintenance, vehicle registrations, inspections, repairs, and lifecycle planning., • Build strong relationships with vendors, repair facilities, and service providers to ensure efficient and cost-effective fleet operations., • Prepare regulatory filings, compliance documentation, and executive reporting related to safety, fleet, and operational performance., • Provide guidance and support during fleet emergencies and safety-related incidents as needed. Qualifications: • Bachelor's degree in Occupational Safety, Risk Management, or a related field, or an equivalent combination of education and experience., • 2-4 years of experience managing safety programs, fleet operations, or a combination of both., • Working knowledge of OSHA, DOT, FMCSA, and applicable federal, state, and local regulations., • Experience administering fleet management systems, driver qualification programs, and regulatory compliance initiatives., • Strong investigative, analytical, and problem-solving skills., • Excellent organizational skills with the ability to manage multiple priorities and maintain accurate records., • Strong communication and relationship-building skills with employees, managers, vendors, and external partners., • Proficiency with Microsoft Office and fleet, safety, or compliance management systems., • OSHA 30 certification or other professional safety certification is preferred. We are proud to offer a comprehensive benefits package, including medical, dental, and vision insurance; pet insurance; life insurance; short-term and long-term disability; a 401(k) with company match; profit sharing; paid holidays; and a generous paid time off program. Sound like a fit? Check us out and apply here: https://johnmini.bamboohr.com/jobs

HR Manager | Control Associates | Allendale, NJ - Start date January 2027 Control Associates is growing - and so is our HR team. We're looking for an experienced HR Manager to join our Allendale, NJ office and work closely with our Director of Human Resources to serve as the go-to resource for our 200+ employees across all things HR. As the Director moves into a more strategic focus, this role is central to keeping our HR function running smoothly and our employees well supported day to day. This is a hands-on, high-impact role for someone who knows HR inside and out and is ready to contribute from day one. You'll be the face of HR for our employees - handling everything from benefits administration and employee relations to compliance and talent acquisition support. If you're the kind of HR professional who genuinely enjoys being a resource for people and takes pride in getting the details right, this role was built for you. What You'll Do • Manage the full employee lifecycle - onboarding, benefits administration, employee relations, and offboarding, • Serve as the primary HR contact for employees at our Allendale and Bloomingdale, NJ locations (occasional travel between sites required), • Lead benefits administration including our self-funded medical plan, open enrollment, and new hire benefits orientation, • Handle employee relations matters including investigations and disciplinary situations with sound, independent judgment, • Manage leave of absence administration (FMLA, STD, LTD) and workers' compensation claims, • Own the I-9 compliance process including periodic audits, • Support talent acquisition through background checks, drug screenings, and pre-adverse action processes, • Manage drug and alcohol compliance programs including DISA and internal quarterly random programs, • Oversee our employee recognition program and contribute to company events and culture initiatives, • Partner with Payroll on the Fixed and Variable Vehicle (MOTUS) program and expense policy compliance, • Ensure compliance with federal, state, and local employment laws across all locations What You Bring • 5-7 years of progressive HR Generalist experience with the ability to work independently in ambiguous or sensitive situations, • Demonstrated experience in benefits administration including medical, dental, life, STD/LTD, and Section 125 benefits; experience with self-funded medical plans is a strong plus, • Solid knowledge of federal and state labor laws; multi-state experience is a plus, • Experience conducting employee investigations and counseling managers on performance issues, • Bachelor's degree in Human Resources, Business Administration, or equivalent, • SHRM-CP or PHR certification is a plus, • Proficiency with UKG Ready or UKG Pro is preferred, • Bilingual in English and Spanish is a plus given our Puerto Rico operations, • A service mindset - you genuinely enjoy being a resource for people and take pride in being responsive and helpful What You Can Expect • A close working relationship with the Director of Human Resources - you'll have a collaborative partner and a resource, while also having the autonomy to own your work, • A collaborative team environment where your contributions matter from day one, • A company that lives its values: Customer Focus, Collaboration, Innovation, Integrity, and Passion, • The opportunity to grow with a company that is investing in its people and its HR function, • This is a full-time, on-site position based in Allendale, NJ What We Offer: • Competitive salary commensurate with experience plus bonus potential, • Base Salary range for this role is $100K-$135K, with a bonus potential, • Comprehensive health, dental, and vision insurance, • 401(k) with company match, • Employee Stock Ownership Plan (ESOP) - own a piece of the company, • Generous paid time off About Control Associates For over 90 years, Control Associates has been the premier provider of industrial process automation solutions in the New York tri-state area. As an Emerson Automation Solutions partner, we deliver world-class measurement, calibration, and instrumentation services to critical industries including Natural Gas Distribution, Power Generation, Chemical Processing, and Downstream Hydrocarbons. Behind our technical expertise is a team of dedicated professionals who take pride in their work and the relationships they build - with our customers and with each other. We're growing, and we're committed to investing in the people who make that growth possible. Control Associates is an Equal Opportunity Employer committed to diversity in the workplace. Control Associates participates in E-Verify. Click here to view _

Job DescriptionDescription: Who We Are At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results. Overview Of The Role As the Sales Development Manager on our Perishables team, you will manage the business relationship with clients to achieve their assortment, merchandising, pricing, and promotion objectives, leading to increased market share, volume, and profitability. You will also be responsible for customer relationships, providing strategic recommendations and tactical execution of the client(s) objectives while supporting the customers’ category growth goals. What You Will Do • Demonstrate knowledge of the client’s products, policies, and personnel while collaborating with the client to develop realistic objectives and strategies for building its business., • Demonstrate industry, market, customer, and category knowledge by regularly monitoring and analyzing market trends, customer trends, promotional activity, consumer behaviors, demographic shifts, and “best practices”., • Provide Fiduciary Management of Client/Customer Relationships in innovation, assortment, pricing, programming, shelving and claims management., • Demonstrate accountability and responsibility for client and customer relationships, maintain appropriate records, manage and access company SharePoint Sites, share files on company platforms, and drive and manage client and customer portals as required for success., • Establishes professional and frequent lines of communication with clients, supervisors, direct reports, associates, and customers and elevates issues and opportunities in a timely manner., • Participates in training and development programs to improve communication, organization, analytical, presentation, and negotiation skills., • Is a "team player"; honest and forthright with all parties; works well with peers; trains and develops subordinates; adheres to the Code of Business Conduct.Requirements:, • Associate or Bachelor’s degree or equivalent; or 4-10 years related experience and/or training; or equivalent combination of education and experience., • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and associates., • Must know basic arithmetic operations to accurately calculate budgets, net sales, margins, promotional percentages, discounts, and commissions. Ability to calculate figures and apply concepts to sales velocity ratios, days of supply, pallet configurations, sales forecasting, and proportions to practical situations., • Possess critical thinking skills such as analysis, evaluation, and synthesis, as well as abstract thinking, creative thinking, information processing, and problem-solving. Ability to prioritize workload and set goals., • Have a working knowledge of Microsoft Office Suite, including but not limited to Outlook, Word, Excel, and PowerPoint., • Must have a valid driver's license and a clean DMV report. Perks • Paid Holidays, • Medical/Dental/Vision/VTL, • Flexible Spending Account, • Company-paid Life/AD&D Insurance, • 401k match, • Generous PTO

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is currently seeking a Full Time Senior Medical Assistant to support our Haverstraw, NY location. The Senior Medical Assistant is a member of the medical care team and is responsible for assisting nursing and medical provider/staff with a prescribed set of duties in the provision of patient care. This position also performs clerical duties, acts as receptionist and communicates with all disciplines. Essential Duties and Responsibilities of a Senior Medical Assistant: • Completes or assists in the completion of various patient forms such as insurance claims, disability forms, medication approvals, etc., • Prepare exam room and any needed equipment and assists/chaperones during examination and treatment of patients, • Coordinates and facilitates the orientation and training of new Medical Assistants, • Responsible for working with Nurse Manager and Operations Manager to coordinate clinical workflow and assist other Medical Assistants with processes, • Perform in-house labs, perform quality control and maintenance of equipment in accordance with organizational protocols, • Cleans and sterilizes all equipment and logs according to organizational policy and/or manufacturers guidelines, • Keeps clinical area stocked and in good order. Maintains stock of laboratory supplies. Assures that all dated material is kept current and disposes of outdated supplies, • Perform basic clerical work in service area; answer phones in appropriate manner, communicate problems/concerns to nurse; handle telephone inquiries, • Responsible for performing, training, and documenting CLIA controls, • Draws blood and collects other specimens as directed by providers and processes accordingly, • Conducts routine tests in areas such as serology, hematology, chemistry, histology and cytology using standard techniques and equipment. Collect specimens for out-side labs (ex. Pap, cultures, etc.), • Performs EKGs, • Takes vital signs, vision, and/or hearing tests, record patient data in eCW, (laboratory results, pain level, PEAS, PhQ, Smoke status, etc.), Document reason for visit and insure CVRs are completed as needed, • Ensures all appropriate logs are maintained. Keeps records for laboratory tests, • Complete and coordinate prior authorization requests for medications, diagnostic tests, specialty services, durable medical equipment (DME), and other treatments as required by insurance payers, • Other related duties as necessary and assigned Qualifications: • High school diploma or equivalent required., • Completion of a Medical Assistant training program preferred., • Previous Medical Assistant or related clinical experience preferred., • National Medical Assistant certification preferred but not required, unless otherwise specified for the position., • Strong communication, customer service, and organizational skills., • Ability to work effectively within a multidisciplinary healthcare team., • Ability to maintain confidentiality and demonstrate professionalism when interacting with patients, colleagues, and providers. Compensation: Senior Medical Assistant: $22.37 to $28.43 per hour Senior Certified Medical Assistant: $23.37 to $30.43 per hour Candidates who hold a current, recognized national Medical Assistant certification may qualify for the Certified Medical Assistant compensation range. Final compensation will be determined based on applicable qualifications, experience, certification status, and organizational compensation practices. About Sun River Health: Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City, and Long Island. Our exceptional primary care practitioners, specialists, and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral, and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health. Our Culture: At Sun River Health, we believe in fostering a culture of wellness, inclusivity, and recognition. Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership, and community spirit. We are committed to creating a supportive and collaborative work environment where all team members can thrive. Our values of respect, integrity, and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve. Why Join Sun River Health? • Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need., • Professional Growth: We provide opportunities for career advancement and professional development., • Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment., • Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care. Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. We are looking for a high-agency, product-minded Senior Product Manager to own the CommerceShield product familyUPS Digital's AI-powered risk platform for e-commerce merchants. CommerceShield scores every order before fulfillment by combining identity, device, and payment signals with proprietary UPS delivery, address, claims, and proof-of-delivery intelligence, then gives merchants the ability to act on that riskhold, route, verify, protect, or approveand to shift chargeback liability on eligible orders. This role owns the full family: risk orchestration, checkout protection, and chargeback protection, delivered through multiple connectivity paths including the Shopify app, direct REST API, and the LynkUp integration and orchestration platform. You will be responsible for how merchants experience risk decisioning across each of those pathswhat the score means, what actions it triggers, and how quickly a merchant can go from integration to measurable value. This position sits at the intersection of applied AI, enterprise APIs, e-commerce platforms, and modern SaaS. It is equal parts scaling an early-commercial product and 0?1 new capability development, and it includes leading a small team12 product analysts plus cross-functional agile partners. We operate on a modern product operating model: outcome-based roadmaps, continuous customer discovery, rapid experimentation, and empowered cross-functional teams. You will be accountable for outcomesadoption, retention, revenue, and loss reduction for our merchantsnot for activity. • Own the roadmap and end-to-end lifecycle for the CommerceShield familyrisk orchestration, checkout protection, and chargeback protectionbalancing net-new capability development with scaling what's already in market., • Define how the product shows up differently across connectivity paths (Shopify app, REST API/webhook, LynkUp, and platform-native integrations), and make deliberate decisions about where to invest for reach versus depth., • Translate customer insight, competitive signal, and business priorities into a prioritized, outcome-based roadmap, and represent it credibly in executive, customer, and partner conversations., • Partner with data science, ML, and engineering to evolve the scoring and decisioning enginefrom configurable rules and weighted signals toward predictive, model-driven risk intelligence and, over time, agent-assisted and autonomous risk workflows., • Turn model output into merchant value: define how scores, reason codes, and recommended actions are surfaced so a merchant knows not just how risky an order is, but what to do about it., • Champion the proprietary-data advantagework with data and engineering to convert UPS delivery, address, and claims intelligence into durable product differentiation that software-only competitors structurally cannot replicate., • Establish the disciplines that make AI products trustworthy in production: evaluation frameworks, shadow-mode testing, drift and performance monitoring, guardrails, human-in-the-loop controls, and clear ownership of decision quality., • Apply responsible-AI practices across the lifecyclefairness, transparency, explainability, data privacy, security, and appropriate governance for automated decisions that affect real customers., • Use AI-native ways of workingrapid prototyping, synthetic data, AI-accelerated discovery and analysisto shorten learning cycles., • Run continuous discovery with merchants, platform partners, and internal sales teams to understand where loss actually occurs and where existing fraud tools stop., • Lead 0?1 development for new capabilitiesproblem validation, MVP definition, pilot design, and product-market-fit testingand use evidence to decide whether to scale, pivot, or stop., • Design and run experiments on scoring thresholds, orchestration actions, packaging, and merchant-facing experience, and instrument them so results are defensible., • Own the integration and developer experienceonboarding, documentation, reliability, time-to-first-valueacross API, app-based, and orchestration-led paths., • Partner with platform and channel partners (e.g., commerce platforms and marketplaces) to define native experiences that meet merchants where they already work., • Bring real technical acumen to discussions on API design, latency, signal quality, data privacy, extensibility, and scalability, and make informed tradeoffs with engineering and architecture., • Manage, coach, and develop 12 product analystssetting clear priorities, decision rights, and expectations, and giving them meaningful ownership of product areas, analysis, and customer insight., • Raise the team's AI fluencyhelp analysts reason about model capabilities and limits, interpret evaluation and performance results, and adopt AI tools to work faster and sharper., • Lead cross-functional agile team members without direct authorityaligning engineering, UX, data science, and business partners around shared outcomes, clear success metrics, and delivery accountability., • Build a team culture grounded in customer discovery, technical and AI depth, commercial discipline, and ownership of outcomes over activity., • Own business-case integrity for the family: define and monitor adoption, attach and take rates, retention, revenue, loss performance, and the unit economics of AI features (e.g., signal and inference cost per scored order versus value returned)., • Partner with sales, marketing, finance, legal, underwriting, and operations on pricing, packaging, positioning, launch readiness, and go-to-market execution., • Remove blockers, manage dependencies, and keep the team shipping reliably across a complex and evolving product family., • Ensure product claims, coverage language, and customer-facing materials accurately reflect what the product actually does., • Experience: 5+ years of product management experience building and scaling software products (SaaS, enterprise platforms, APIs), with a proven track record of shipping complex capabilities to production., • People Leadership: Experience managing, mentoring, or formally developing analysts or junior product talent, and leading cross-functional agile teams without direct authority., • Product Mindset & High Agency: Exceptional ownership mentality, bias for action, and comfort operating in ambiguous, fast-moving 0?1 and scaling environments., • AI Fluency: Practical understanding of modern AI/MLpredictive modeling, scoring and calibration, evaluation and monitoring, guardrails, human-in-the-loop design, and generative/agentic patternsand how to apply them to real user problems without needing to be an ML engineer., • Technical Acumen: Comfortable partnering closely with engineering on API design, architectural tradeoffs, scalability, security, and data privacy., • Domain Expertise (Preferred): Background in e-commerce risk, payments, fraud and chargebacks, identity, insurance, or logistics and post-purchase experiences., • Commercial Judgment: Able to build and defend a business case, reason about unit economics, and influence pricing and packaging decisions., • Communication & Influence: Executive-level communication; able to influence without authority across engineering, data science, sales, marketing, and legal., • Agile Execution: Fluent in dual-track agile, continuous discovery, rapid prototyping, and metric-driven iteration., • Education: Bachelor's degree in Computer Science, Business, Engineering, or a related analytical field, or equivalent practical experience. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,172/year to $272,736/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. 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