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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Claims Litigation Manager- Auto, you will be responsible for managing moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: Chesapeake, VA, Tampa, FL, or San Antonio, TX. Relocation assistance is not available for this position. What you'll do: • Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues., • Applies intermediate knowledge of claims litigation processes., • Proactively manages litigation and acts as liaison with members, internal and external counsel., • Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions., • Represents USAA at mediations, case conferences, and/or trials., • Reviews, audits, and approves legal fees and expenses., • Partners and/or directs law firm vendors to facilitate timely lawsuit resolution., • Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements., • Recognizes and solves routine and intermediate issues arising out of legal case management., • Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes., • Interacts with membership, attorneys and management to advise on moderately complex litigation., • Ensures members receive high levels of service from themselves and law firm vendors., • May act as an informal resource for team members., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years work experience handling liability and first party claims or progressive experience in litigation., • 2 years customer contact experience., • Claims adjusters license in assigned state or ability to obtain license within 3 months., • Demonstrated negotiation and customer service skills., • Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management., • Knowledge of P&C policies state laws., • Knowledge of regulatory compliance related to claims and claims litigation., • Experience handling large losses auto, property or commercial., • Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. What sets you apart: • 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims., • 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution., • Familiarity with injury claims litigation processes, • Experience working injury claims in Missouri, New York, New Jersey, Pennsylvania, Michigan and/or Connecticut, • Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.) Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Summary The Project Engineer is responsible for planning and execution of a construction project as part of a project team. This position also plans and coordinates the activities concerned with the construction of structures, facilities, and systems of a construction project. Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region. Our values: People, Communities, Reputation, Teamwork, Trust, and Truth. Essential Functions • Study Contract Documents to thoroughly understand the scope of work and explain plans and contract requirements to administrative and field staff., • Participate in site pre-planning meeting. Review scope of work in detail. Review and discuss any special job requirements., • Discuss the schedule and participate in a comprehensive review of the Job Schedule., • Discuss methods for interval planning (i.e., daily, weekly, bi-weekly, monthly, etc.), review forms and reporting methods., • Confirm that all required permits and licenses have been obtained., • Responsible for the management of a variety of project documentation, including, but not limited to, processing and review of submittals and writing and coordinating of RFI’s., • Assist with and/or be responsible for coordination of work activities and other project requirements with Owner, consultants, subcontractors, and other entities., • Assist in and/or negotiate revisions, changes, and additions to contractual agreements with subcontractors and suppliers., • Assist in preparation of budget estimates and progress and cost tracking reports., • Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems., • Confer with the Superintendent to take appropriate actions to deal with the results of delays, bad weather, or emergencies at the construction site., • Attend weekly job site meetings and maintain/revise interval planning requirements to satisfy job conditions., • Assist Project Manager with evaluation of changes and discuss impact on job completion., • Assist in review and updating of the project schedule with Project Manager and Superintendent and assist in the evaluation of effects of changes on the project work plan., • Inspect and review projects to monitor compliance with the Contract Documents, building and safety codes, and other requirements and regulations., • Assist in the initiation and pricing of change orders and claims., • Review job charges (Material, Sub-contract, Equipment Rental, Labor, etc.)., • Participate in the investigation of damages, accidents, or delays at construction sites., • Close-out project with Superintendent and confirm all required documentation has been submitted/provided to the Owner., • Ability to read and comprehend construction documents., • Skilled with Microsoft (MS) Excel and Word., • Ability to gather and analyze data, reason logically and creatively, draw conclusions and make appropriate recommendations., • Ability to monitor and review information from materials, events, or the environment, to detect or assess problems and control resources., • Skilled in interpersonal communication to connect and assist with staff and clients., • Ability to write in a clear and concise manner., • Ability to prioritize and organize, work well under stress, meet deadlines., • Knowledge of materials, methods, and the tools involved in the construction or repair of buildings and other structures., • Ability to identify problems and review related information to develop and evaluate options and implement solutions., • Ability to perform tasks in a safe and responsible manner., • High school diploma or GED., • Bachelor’s degree in engineering or business management. Equivalent years of experience may be substituted for a degree., • Bachelor’s degree in construction management. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout., • Position may be subject to a variety of physical conditions – proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals., • Position may be subject to atmospheric conditions – fumes, odors, dusts, mist, gases, or poor ventilation. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions., • Hearing: must be able to hear audible safety alarms., • Visual Acuity: must be adequate to perform the above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading. Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match. Equal Opportunity Employer Statement Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment. Bristol grants employment preference first to BBNC and Choggiung shareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholders in accordance with P.L. 93-638. Disclaimer This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is “at-will” which means that Bristol or employee can terminate the employment relationship at any time with or without cause.

Job Description Summary: The Clinic Manager - LVN is responsible for the coordination and oversight of clinical and administrative operations within a specialized healthcare setting focused on HIV treatment and LGBTQ+ primary care. This position ensures the consistent delivery of high-quality, patient-centered services while maintaining compliance with regulatory standards and organizational policies. Key functions include supervising clinical workflows, managing staff performance, optimizing operational processes, and overseeing financial activities to support the clinic’s strategic objectives. The role requires a combination of clinical expertise, leadership capability, and administrative proficiency. Duties & Responsibilities: Clinical Operations & Staff Management • Supervise daily clinic operations, ensuring smooth patient flow and adherence to clinical protocols., • Lead and support a multidisciplinary team including LVNs, MAs, front office staff, and providers., • Coordinate staff schedules, training, and performance evaluations., • Act as the primary point of contact between AARC and the credentialing service., • Manage the procurement of clinic equipment, medical supplies, and vaccines., • Provide direct patient care within LVN scope, including vitals, injections, and patient education., • Foster a welcoming, affirming environment for LGBTQ+ individuals and people living with HIV., • Oversee front-end administrative processes including insurance verification, authorizations, and patient registration accuracy., • Monitor and manage charge capture, coding accuracy documentation, and timely claims submission., • Participate in quality improvement initiatives and data-driven decision-making., • Maintain accurate documentation and support audits and reporting requirements. Education & Experience • Current State of Texas LVN license., • 3+ years of clinical experience, preferably in HIV care, LGBTQ health, or community health settings., • 2+ years of supervisory or management experience in a healthcare setting., • Strong knowledge of physician office reimbursement procedures including billing, coding, and insurance processes., • Familiarity with billing and insurance processes is a plus., • Excellent communication, leadership, and organizational skills., • Experience with Ryan White programs, FQHCs, or similar funding models., • Familiarity with electronic health records (EHR) systems (e.g., eClinicalWorks, Epic)., • Employer matching 401(k) retirement plan, • Affordable health insurance, • Dental and Vision insurance, • Disability insurance, • Life insurance & AD&D, • Employee assistance program, • One location, In person, • Off-site, if required REQUIREMENTS: Must maintain a valid driver’s license and current automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive company owned vehicle or your personal vehicle during company business. Work Environment and Physical Demands: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in a traditional indoor office, the team member is exposed to a medical office environment having direct/indirect contact with patients and clients. Team member is also exposed to a social service work environment. Some job duties may include travel and outdoor environment. Physical demands refer to the level and duration of physical exertion generally required to perform tasks in support of job functions, for example - sitting, keyboarding, walking, lifting, carrying, reaching, pushing, pulling, bending, stooping, twisting, turning, climbing step stools, and standing for periods of time. Must be able to lift and maneuver a minimum of 15 pounds using proper safe lifting techniques.

Job DescriptionPathfinder Insurance Group | San Antonio, TX | Full-Time | $42,000–$50,000 per year Start Your Career in Insurance Looking for a rewarding, long-term career in the insurance industry? Pathfinder Insurance Group is ready to help you build it. We’re an independent insurance agency known for delivering exceptional service, personalized solutions, and lasting client relationships. Join our team and receive hands-on training, mentorship, and a clear path toward becoming a successful Commercial Insurance Account Manager. About Pathfinder Insurance Group At Pathfinder, we believe in empowering our employees as much as we protect our clients. Our team values integrity, collaboration, and continuous growth. We work closely with clients across Texas and beyond, providing tailored insurance programs that help businesses manage risk and thrive with confidence. What You’ll Do • Support and manage a portfolio of commercial insurance accounts., • Serve as a key contact for clients—answer questions, resolve issues, and ensure excellent service., • Process renewals, endorsements, certificates, and cancellations accurately and on time., • Assist senior account managers and producers in identifying client needs and recommending coverage options., • Maintain organized, up-to-date client information in the agency management system., • Provide guidance and assistance during claims and policy changes., • Stay current on carrier products, market trends, and policy updates.What We’re Looking For, • 1–2 years of customer service, office, or insurance experience preferred (training provided)., • Texas Property & Casualty insurance license (or willingness to obtain)., • Strong communication and organizational skills with attention to detail., • Ability to manage multiple priorities in a fast-paced, team-oriented environment., • A commitment to delivering high-quality service and building trusted relationships.What We Offer, • Competitive salary: $42,000–$50,000 per year, based on experience., • Comprehensive benefits package (health, dental, vision, 401(k), paid time off)., • Professional development and licensing support., • Mentorship from experienced insurance professionals., • Flexible scheduling options Pathfinder Insurance Group is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR 6zwGHWWBIu

Job DescriptionBenefits: • Paid Sick Time, • Paid Vacation, • Paid Holiday, • Cell phone stipend We are currently seeking a highly skilled Project / Claims Coordinator to join our dynamic team. Job Title: Project Coordinator Responsibilities: Client Communication: • Act as the primary point of contact for clients throughout the restoration process., • Ensure clear and effective communication with clients, addressing concerns and providing updates on project progress., • Conduct regular follow-ups to ensure client satisfaction.Project Coordination:, • Serve as the primary point of contact with external vendor representatives, insurance adjusters, and project managers., • Assemble emergency services estimates., • Complete and track contracts, invoices, submittals, and estimates., • Provide timely project status updates to the Project Manager, • Maintain project work schedules and files.Job File Management:, • Collect and audit production daily site reports, • Organize and manage project documentation, including contracts, permits, and other relevant paperwork., • Ensure that all project files are accurate, complete, and compliant with industry standards., • Communicate effectively with adjusters and other stakeholders to streamline the claims process to ensure timely approvals and payments., • Invoicing and collection callsExperience / Skills:, • Minimum of 2 years of experience in property restoration as a project/claims coordinator., • Skilled planner and highly organized with the ability to manage multiple tasks and deadlines., • Strong written and verbal communication skills., • Problem-solving and conflict resolution., • Xactimate experience - preferred but not mandatory., • Familiarity with insurance claims processes and procedures.Qualifications:, • Bachelor's degree in a related field (preferred) or equivalent work experience., • Proven track record in project coordination within the property restoration industry., • Detail-oriented with a commitment to delivering high-quality results., • Ability to work collaboratively with a diverse team and adapt to changing priorities., • Proficiency in Microsoft Office applicationsWorking Conditions:, • Daily reporting to the office is required - this is not a remote role., • Predominantly carried out in an office environment., • Typical hours: 8am - 5pm additional hours and work days may be required depending on work volume

Job Description Business Development Manager - Peak Performance Team PEAK PERFORMANCE TEAM IS NOW HIRING for Business Development Managers (Automotive, F&I. Training, Dealer Developement and Consulting) Peak Performance Team Inc. is expanding and looking for individuals that will be responsible for acquisition, development, performance, and management of automotive accounts. The successful candidate will be a high-performance individual with the personality and professionalism to work with dealership management. Automotive experience is a MUST. Territory: What you'll be doing: • Prospecting and acquiring new automotive dealership accounts, • Developing F&I product sales and improving overall F&I performance, • Implementing policies and procedures for newly acquired business, • Conducting sales presentations and dealership training, • Proven general manager, sales manager, and/or F&I director/manager experience, • Extensive knowledge of retail automobile dealership operations, • Excellent presentation, communication, and sales skills, • Basic computer skills in Microsoft Word and Excel, • Learn to use the company CRM, • Extensive travel within assigned territory, • Guaranteed income while training, • $120,000 - $150,000 PLUS as a realistic year one., • Expense reimbursement, • Full benefits package including health care, 401K, paid time off and more These are HIGHLY lucrative and sought-after roles that only present themselves a time or two a year. APPLY TODAY and if you match the criteria on paper, you'll get a call today from the hiring manager! About Us At Peak Performance Team, our core philosophy is that leaders should have the freedom to make their own decisions regarding the products they offer and how they handle claims. We accomplish this by creating customized, wealth-building purchase and protection products, previously available only to administrators and the largest franchise dealer groups and bring them to all dealerships..and we’ll train your staff in the best ways to present and sell the products to maximize your profits and create a satisfied customer-base who will not only return for future purchases but will also sell YOU to their families and friends. We’ll make you their hero! PPT staff is comprised of industry experts dedicated to their craft. As real-world professionals who have spent years working in dealerships, insurance companies, and TPA’s; we have become true subject matter experts in sales and marketing, captive and risk management, product design, and more. We understand the complexities and challenges that dealers face. That’s why we’ve made it our revenue rather than lining the pockets of a corporate administrator.

Job Description The Associate Asset Manager assists in overseeing a diverse portfolio of real estate assets across multiple property types, including multifamily, office, hotel, retail, and mixed-use. Assist in optimizing asset performance, driving long-term value creation, and implementing effective property tax and insurance strategies across the portfolio. The position will leverage deep knowledge of real estate operations, valuation, and risk management, with experience navigating complex regulatory environments and managing third-party partners. Essential Functions Portfolio Oversight & Strategic Planning • Assist the asset management of a diversified real estate portfolio, ensuring each asset meets or exceeds financial performance targets., • Assist and execute property-level and portfolio-wide business plans, including repositioning, capital improvements, leasing strategies, and exit timing., • Review and analyze property-level financials, budgets, and variance reports to identify risks and opportunities., • Track KPIs and work closely with accounting and finance to ensure accurate forecasting and reporting., • Assist the evaluation, appeal, and management of property tax assessments across the portfolio to minimize expense burden., • Assist in developing and oversee insurance programs, including carrier selection, policy negotiation, and claims management., • Manage relationships with third-party property managers, leasing agents, appraisers, consultants, and brokers., • Assist in identifying and executing value-add initiatives, lease restructures, capital programs, and operational efficiencies., • Assist in the analysis and underwriting capital projects and strategic investments, collaborating with acquisitions and development teams as needed. Required Education and Experience • Bachelor’s degree in Real Estate, Finance, Business, or related field., • 3-5+ years of progressive experience in asset and/or property management, with a focus on diverse property types., • Proven track record of driving asset value and optimizing operating performance., • In-depth understanding of property tax assessment processes, appeals, and insurance program structuring., • Strong analytical and financial modeling skills (Excel, Argus, Yardi, or similar platforms). Silver Ventures, Inc. continuously transforms San Antonio through repeatedly reinventing shared experiences of food and learning to ensure the continued celebration of life and the well-being of our children.

Job Description Warranty Hub Regional Manager (San Antonio, Texas) The Musco Services Team has an opening for a Warranty Hub Regional Manager in the San Antonio, Texas area. If your experience aligns with the qualifications outlined below, we look forward to hearing from you! Hear why we are #TeamMusco Essential Criteria: • Post-high school education (trade school, associates, or bachelor’s degree) in business or customer service-related field or equivalent experience preferred, • 5-7 years of leadership/supervisory experience is preferred, • Work knowledge and experience in a customer services business, • Excellent verbal, written, and telephone communication skills, • Excellent technical and problem-solving abilities, • Work well in a fast-paced, ever-changing environment, • Mechanical aptitude or knowledge, • Ability to coordinate schedules and perform managerial duties, • Strong personal initiative and ability to work with little supervision, • Strong organizational skills, • Computer skills in Word, Excel, and internal computer systems, • Responsible for the management, operations of a services hub executing on service orders that take place within a defined geography, roughly a 200-mile radius of the hub’s office location., • Assist in development of hub processes with the support from Musco’s Corporate Services Team. Operational and budget responsibilities of the regional warranty hub to ensure company goals are met in quality and quantity of warranty claims, completion timeframes, product inventory and overall operations, • Coordinate, communicate, and confirm schedules for warranty requests including project details, technician schedules, customer schedules, vendor management, and rental of necessary equipment to complete projects in a timely manner providing high levels of customer service, • Key focuses on service quality, safety and the customer/Musco warranty experience, as well as meeting needs of Musco’s internal process requirements (RMA) and hub product inventory, • Oversee the daily service operations within the assigned geography, people leadership, coaching, expense management, inventory control, safety and appearance., • Direct management of the regional technician team (3 – 6 direct reports). Team development, salary recommendations, approving PTO and maintaining consistent communication with technicians regarding daily work duties, schedules and performance to ensure key indicators and goals are achieved, • Make solid financial decisions related to project costs (rental equipment, tech purchases, logistics decisions), as well as working with vendors to set up pricing standards, • Travel to a job site is anticipated to occur monthly and as needed to work with each direct report and at times cover their technician duties due to PTO, and gain knowledge into their team members’ everyday roles and responsibilities, • Travel to Musco Corporate office for departmental meetings and training as needed. Musco, a privately held company since 1976, is the global leader in sports and large-area lighting solutions, with projects in 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs more than 1,800 team members worldwide. Team Culture and Partnerships: At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time. As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships. At Musco, we make it happen and want you to be a part of it. Stay connected with us! LinkedIn | Facebook | Instagram | YouTube

Job Description As a Commercial Account Manager for Ellis Insurance Agency (EIA) we are responsible for supporting and servicing our clients with amazing customer service. EIA is looking for a full-time Commercial Account Manager to assist with Commercial Support and Sales needs. Benefits Annual Base Salary + Commission + Bonus Opportunities Work from Home Flexible Schedule Health Insurance Dental Insurance Vision Insurance Life Insurance Mon-Fri Schedule Paid Time Off (PTO) Responsibilities Provide support to Commercial Team, including sales, renewals, claims follow-up, sales, support, billing and certifications. Schedule appointments with clients and prospects as requested by Commercial Account Director, other team members, Sales Executive and Account Executive(s) Accompany Commercial Account Director, other team members, Sales Executive and Account Executive(s) on prospect and client meetings. Complete applications in coordination with Sales Executive/Account Executive(s); submits applications to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies. Order and issue binders, certificates, policies, endorsements and other related items; verifies their accuracy; forwards them to client with appropriate correspondence. Determine if direct or agency billing is appropriate and invoiced accordingly. Prepare and present summaries of insurance, schedules and proposals for clients and prospects. Conduct and review audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier. Verify policy and policy change information, facilitating corrections when necessary. Process incoming mail and phone requests, responding promptly and appropriately. Use agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards. Determine reasons for requests for cancellations; acts to save accounts; notifies Commercial Account Director, other team members, Sales Executive and Account Executive(s) Process and following up on cancellations requests to carriers to ensure accurate and timely resolution; maintains agency in financial equity whenever possible. Assist clients in submitting first reports of claims, facilitates prompt response from carrier staff and follows up on claims status, according to agency procedures. Identify exposure to loss and recommends appropriate coverage in coordination with Commercial Account Director, other team members, Sales Executive and Account Executive(s). Personal and Organizational Development Maintain a cordial and effective relationship with clients, coworkers, carriers, vendors and other business contacts. Reply to client & Sales Executive and Account Executive(s) emails within 24 business hours and ensures that all inbound and outbound email items are immediately recorded into EZLynx and removed from Outlook Inbox Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance. Interact with others effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency. Set Priorities and manages workflow by utilizing suspense items to ensure efficient, timely and accurate processing of transaction and other responsibilities Requirements 3+ Years experience in the Commercial Insurance space with at least 2+ years of experience issuing Certifications

Job Description Join Our Team at True North Group! Position Title: Direct Sales Leader Open Role: 1 Leadership Opportunity Available in Territory-Based Sales About Us At True North Group, we're committed to more than just offering supplemental insurance. We work directly with small and mid-sized companies to protect what matters most: their people. If you're passionate about helping others grow and have a talent for both selling and mentoring, we invite you to step into a leadership role with us. The Role: As a Direct Sales Leader, you'll be a representative helping businesses navigate their benefit needs, while also serving as a coach and mentor, developing new talent within your territory. You'll set the pace by example, teaching others how to prospect, present, and close with integrity. This role blends independent field work with meaningful leadership responsibilities. You'll guide new representatives through their first policies and presentations, helping them build confidence and consistency. Your success will come not just from what you achieve, but from what your team becomes under your guidance. What We're Looking For Sales Experience: You've had success in sales particularly in a field or B2B setting and understand the importance of preparation, relationship-building, and follow-through. Leadership Mindset: Whether you've led teams formally or simply mentored others along the way, you enjoy watching people grow and succeed. Clear Communicator: You can explain complex ideas simply, both one-on-one and to a group. Organized and Reliable: You follow through, track activity, and keep commitments both to clients and your team. Service-Driven: You put people first, and it shows in how you coach, how you sell, and how you lead. Licensed or License-Ready: You hold a Health & Life general lines license, or you're willing to earn it within 90 days (we'll help cover the cost and guide you through the process). What You'll Be Doing This is a field-based role with leadership responsibilities, and each week may include Personal Sales Activities: Meeting with business owners and decision-makers, giving benefit presentations to their teams, following up on leads, and setting appointments. Training & Mentoring: Shadowing new agents in the field, role-playing sales scenarios, helping others navigate their first few weeks and close their first deals. Team Development: Hosting regular check-ins, helping teammates track progress, and creating a positive, winning team culture. Goal Setting & Reporting: Working with your manager to set personal and team goals each month, and tracking key sales activities across your territory. Supporting Client Relationships: Helping both your clients and those of your team navigate claims, renewals, and benefit questions. What We Offer Hands-On Leadership Training: Tools and guidance to help you develop as both a high-performing representative and a trusted team leader. Weekly Draw Pay: A stable income base to get started, plus immediate eligibility for commission and bonuses. Performance Incentives: Quarterly retreats, annual incentive trips, stock share bonuses, and lifetime-vested renewal commissions. Career Pathways: We promote from within, team leaders can advance based on their performance to higher positions, and with larger teams. Supportive Culture: You won't do it alone. We back our leaders with strong mentorship, systems, and recognition for excellence. Flexible Hours: As you build your team and book of business, your schedule becomes more self-directed. Additional Qualifications Education: A bachelor's degree is preferred, but we'll also consider candidates with four or more years of experience in a customer-facing or sales environment. Tech Savvy: You're comfortable learning new softwareSalesforce and other digital tools come naturally to you. Driven and Positive: You bring energy and focus to every day and help your team do the same. Integrity and Ownership: You lead by example and take responsibility for your own success and the culture of your team. Your Next Step Starts Here At True North Group, we're growing fast and we're looking for leaders who want to build something meaningful. If you're ready to mentor others while advancing your own career, apply today. Your leadership can help shape the next generation of trusted advisors in our company. Learn more and apply at: Let's lead the way forward,together!

Job Description Automotive Warranty Administrator - Essential Duties Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits on computer. Resubmits all rejected claims promptly or receives authorization to write them off. Follows up on payment of outstanding claims. Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins. Assists with the cashier and telephone duties as needed. Assists with any clerical needs as directed by the fixed operations manager Maintains a professional appearance and a neat work area. Performs other duties as assigned. Other tasks as assigned.

Job Description Warehouse Lead Classification: Non Exempt Position Held By: OPEN Reports To: Director of Warehouse and Material Management Summary: The Warehouse Lead oversees and manages the warehouse, receiving, production supply inventory, and personnel. Essential Functions (mental & physical) • Oversee and supervise warehouse production supply personnel., • Allocate shift responsibilities and delegates work to subordinates., • Ensure the team is keeping and maintaining accurate records of all the inventory transactions between warehouse, scaling area and production floor to include ingredients, packaging, finished goods and other., • Verify and monitor products, raw materials, packaging and processing supplies to and from the production floor, tracking and communicating discrepancies., • Ensure the proper handling and storage of goods and supplies such as allergens, cooler storage, dry storage, freezer storage and other., • Operates equipment such as forklift, reach truck, pallet jack throughout the shift as needed., • Responsible for the development and training of the work-force to ensure continued growth and improved performance. Responsible for assuring that job duties and responsibilities are performed in accordance with job description, and procedures., • Develop and implement cost efficient processes and procedures in order to realize cost savings., • Maintain an effective safety awareness program to insure a safe working environment to include the reduction of Short Term Disability and Workers Compensation claims., • Assist payroll in verification of time sheets, overtimes, sick days, vacations, absences and tardiness. Maintain accurate documentation of individual employee records., • Operate as an integral part of the department team interacting closely in all phases of the operation to assure production of a quality product in a timely and cost effective manner., • Is accountable for the accomplishment of assigned tasks and projects by their completion date., • Treat all staff fairly and equally and with dignity and respect. Maintain a strong professional relationship through interaction regularly with all staff members (especially all new/temp employees) and following up on any items brought to immediate attention., • Accountable for the enforcement of procedures, general policy, work methods, equipment operation, GMP's and safety policies., • Enforces corporate policies, processes and Standard Operating Procedures (SOPs) to facilitate consistent, coordinated, and timely logistics operations., • Manages the efficient flow of goods, services and information., • Ensures upmost data accuracy and integrity in database., • Analyze and troubleshoot logistics functions in the warehouse to include verifying inventory., • Passes non-standard requests to Director of Warehousing or Logistics Manager for guidance (out of scope requests, new requirements, new business etc.)., • Oversees all Warehouse Operations to include, but not limited to:, • Warehouse inventory control and accountability, • Inspecting logistical (inbound/outbound) operations, • Providing support to other sites as requested, • Supervising all section employees, • Immediately reports inconsistencies to Manager., • Other duties as assigned. Non-Essential Functions • Conducts, with guidance and approval from Human Resources Department, disciplinary actions to those subordinates reporting to him/ her., • Approves vacation requests in accordance with policy., • Participates in any and all facility meeting as required., • Fully completes and submits all reports within their specified time frame of completion., • Accomplishes staff job results by coaching, and counseling employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures., • Maintains safe and healthy work environment by establishing and enforcing organization standards., • Completes operations by developing schedules; assigning and monitoring work; gathering resources; resolving problems; implementing new procedures., • Provides quality service by enforcing quality and customer service standards., • Contributes to team effort by accomplishing related results as needed. Supervisory Responsibility • Guides, trains and supports those reporting directly to him / her., • Has primary responsibility for the supervision of those reporting directly to him/her. Equipment Used • Forklift, • Reach Truck, • Pallet Jack Qualifications • Associate or Bachelor Degree preferred, • Bi-Lingual in English and Spanish is preferred, • A minimum of five years warehouse management experience with a working knowledge of food equipment, scheduling, quality assurance and food safety. Knowledge, Skills & Abilities • Thorough knowledge of food manufacturing processes and procedures, • Thorough knowledge of material control, utilization and maximization., • Appropriate and effective administration of all personnel safety, food safety, quality procedures and guidelines., • Demonstrates effective communication skills., • Ability to set forth goals and objectives associated with continuous improvement., • Working knowledge of various regulatory requirement, as well as requirements set forth by customers. Personal Attributes • Maintains the confidentiality of information that he/ she come into contact with or has access to such as formulas, specifications, customer information, vendor information, new product information, marketing strategies and forecasts and other confidential company information., • Self-starter. One who leads by example!, • Good work record Physical Demands • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Work hours in excess of forty (40) hours will be required. Work Environment • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time., • The noise level in the work environment is usually moderate to loud., • The employee is expected to adhere to all policies and to act as a role model in the adherence to policies.V

Job Description At Compu Dynamics, we don't just build infrastructure—we create the backbone of the digital future. As North America's premier technology infrastructure design-build partner, we design, construct, and maintain mission-critical data centers for some of the world's most innovative companies. With roots in one of the fastest-growing data center markets in the world, our growth is as intentional as our impact. Join our growing Project Management Team! Compu Dynamics has an immediate opening for an Assistant Project Manager in San Antonio, TX. Summary/Objective: The Assistant Project Manager (APM) bridges technical and managerial responsibilities, providing tactical project execution and administrative support to Project Managers (PMs) and Senior Project Managers (Sr. PMs). This role executes tasks with increasing ownership, helping ensure projects are delivered on time, within budget, and to the highest quality and safety standards. The APM will engage with vendors, partners, and customers, develop project documentation, and coordinate field and office operations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Relationship Development • Develop relationships with vendors and partners; execute outreach and relationship-building efforts under PM guidance., • Build rapport with customers and serve as a trusted liaison under supervision. Communication & Coordination • Act as the main point of contact between project stakeholders under PM direction., • Conduct and document team and customer meetings, including agendas, meeting notes, and follow-ups., • Assist in preparing and maintaining project status reports for internal and external stakeholders. Planning, Scheduling & Project Close-Out • Develop and adjust project schedules with oversight., • Create detailed work breakdown structures (WBS) and Methods of Procedure (MOPs) with some independence., • Coordinate project activities with superintendents, architects, engineers, and subcontractors., • Manage submittals, RFIs, and coordination processes under PM direction., • Manage portions of the close-out process, including inspections, documentation, and final handover to the customer. Profit, Budgeting & Procurement Management • Assist the PM to break out estimates by cost code and enter into Procore., • Track project financial progress with supervision., • Prepare and manage change orders under guidance., • Order project materials and manage vendor relationships with oversight. Constructability, Quality & Safety • Monitor compliance with project specifications and drawings; support resolution of non-conforming work., • Conduct inspections and manage quality processes under PM guidance., • Track site safety compliance and collaborate with the Safety team on corrective actions. Contract, Risk & Compliance Management • Draft and organize contract documents, including owner/prime contracts and change orders., • Assist in procurement negotiations with partners and vendors., • Help manage customer contracts and document disputes or claims., • Support risk tracking and mitigation planning., • Assist in securing permits and tracking code compliance. Team Collaboration • Delegate daily project tasks to team members with oversight., • Contribute to a positive, collaborative, high-performance team culture., • Offer informal feedback and mentorship to peers. Success Factors & Company Values • Professionalism: Model professional behavior in communication, meetings, and documentation., • Exceeding Expectations: Take initiative to enhance project quality and efficiency., • Mutual Respect: Communicate openly and respectfully, encouraging inclusive collaboration., • Integrity: Make ethical decisions under pressure and maintain transparency., • Safety: Actively participate in safety initiatives and promote daily awareness on site. Competencies: • Strong communication and presentation skills., • Ability to manage multiple priorities in a fast-paced environment., • Basic to intermediate proficiency in Microsoft Office Suite and project management tools (Procore preferred)., • Basic understanding of power distribution and low-voltage system components., • Basic understanding of general construction requirements and mechanical equipment installation., • Interest in white space/data center design and operation. Travel: Up to 20% travel to job sites. Work Environment: This role operates in both office and field environments. Field work may involve exposure to extreme weather, construction sites, and potentially hazardous materials. Physical Demands: Ability to walk, stand, and climb stairs/ladders on job sites; lift up to 20 lbs; maneuver in small or confined spaces. Position Type: This is a full-time position. Required Education and Experience: • High School Diploma and/or equivalent education and experience., • 1+ years of project management or construction-related experience. Preferred Education and Experience: • Bachelor's degree in construction management, Engineering, Applied Science, or related field. Compu Dynamics offers a comprehensive benefits package that supports the health, well-being, and growth of our team members. Full-time employees are eligible for: * Medical, Dental, and Vision Insurance – effective the first of the month following hire, with plans currently offered through Cigna. * 401(k) Retirement Plan – automatic enrollment at 3% on your date of hire; company match up to 4% (with a 7% contribution needed to receive the full match), plus profit-sharing opportunities. * Employer-Paid Life Insurance – coverage equal to 1x your salary. * Short-Term Disability (STD) – fully paid by Compu Dynamics. * Voluntary Benefits – including Long-Term Disability, supplemental life insurance (employee, spouse, children), Accident, Critical Illness, and Hospital Indemnity coverage. * Paid Time Off (PTO) – accrue up to 160 hours (4 weeks) annually, beginning after 60 days of employment. * Paid Holidays – 7 company-observed holidays plus a floating holiday. * Birthday Time Off – 8 hours of paid time off during your birthday month. * Paid Parental Leave – 8 weeks maternity leave and 2 weeks paternity leave, concurrent with FMLA. * Volunteer Time Off (VTO) – 40 hours annually for community service. • Boot Reimbursement – up to $150 annually, available from your first day. Tool Reimbursement – $250 annually, available after 60 days. * Tuition Reimbursement – up to $5,000 annually for approved educational programs. Compu Dynamics, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, gender identity, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. All employment offers are contingent upon successful completion of our pre-employment drug screening, background/criminal check, and motor vehicle check.

Job Description Join Our Team as an Assistant Business Office Manager Support Operational Excellence in Long-Term Care Creative Solutions in Healthcare is seeking a dedicated and detail-oriented Assistant Business Office Manager to join our growing team! In this role, you will support the financial and administrative operations of the facility, ensuring accuracy, efficiency, and compliance. Success requires reliability, strong organizational skills, and the ability to work collaboratively in a dynamic environment while maintaining professionalism and composure. Your Impact as an Assistant Business Office Manager In this role, you will: • Support Accounts Receivable Management: Assist in maintaining accurate documentation, sending collection letters, and following up on past-due receivables., • Assist in Billing Operations: Help compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions., • Process Claims: Support the processing of Medicare, MSP, Managed Care, and Primary Insurance claims, ensuring timely submissions and weekly follow-ups., • Maintain Resident Trust Funds: Assist in tracking and managing resident trust fund accounts in compliance with financial regulations., • Ensure Accurate Documentation: Help complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits., • Communicate Professionally: Work closely with residents, families, staff, and external stakeholders to ensure smooth office operations., • Assist in Training and Support: Help train team members to meet the “3 Deep” backup requirement for office functions., • Participate in Interdisciplinary Meetings: Assist in reviewing admissions, discharges, and payer changes to maintain an accurate census and ensure smooth financial operations., • Perform Office Administrative Tasks: Manage mail distribution, update census and payer changes in PCC, and assist in adhering to collection policies., • Has a basic understanding of accounts receivable and financial processes., • Demonstrates strong organizational and multitasking skills., • Is proficient in computer usage, including typing and 10-key operations., • Possesses excellent verbal and written communication skills in English., • Pays strong attention to detail and is able to meet deadlines., • Exhibits a genuine care for elderly and disabled individuals and a commitment to resident well-being. We offer (for full-time employees): • Comprehensive Benefits: Health, Dental, and Vision Insurance, • Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more, • Life Insurance: Whole and Term Policies, • Professional Growth: Tuition Reimbursement for continued education, • Time to Recharge: Paid Time Off, • Retirement Planning: Immediate 401(k) eligibility

Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. Manager, Claims Operations experience. Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes.

Job DescriptionSalary: $22-$23 Hourly Office Manager Pediatric Dental Practice (Full-Time) Location: Kids World Pediatric Dentistry About the Role: Were seeking a strong, motivated leader to join our team as a full-time Front Office Leadat our pediatric dental practice. This is a high-impact position ideal for someone with a background in pediatric dentistry and a passion for delivering exceptional customer service to both children and their parents. As Front Office Lead, you will take full ownership of the day-to-day operations, helping guide our team toward excellence and ensuring the practice meets its operational and financial goals. Youll lead and develop our front office team and serve as a liaison between our office and external partners such as our billing agency. Key Responsibilities: • Oversee daily front office operations, including scheduling, treatment planning, and patient billing, • Hire, train, and manage staff; handle performance reviews, coaching, and, when necessary, terminations, • Maintain high standards of customer service and patient satisfaction, • Resolve staff and patient concerns in a professional and timely manner, • Monitor office metrics and contribute to reaching production and collection goals, • Collaborate with external billing partners and internal leadership, • Ensure compliance with office policies, procedures, and industry standards Qualifications: • Enjoys working with children in a pediatric dental setting, • Strong business management and administrative skills, • Confident, hands-on leadership with the ability to inspire and guide a team, • Excellent problem-solving and decision-making skills, • Ability to multitask and stay organized in a fast-paced environment, • Professional verbal and written communication skills (English required), • Proficient in Microsoft Office, • Outstanding customer service skills, • Bilingual Spanish/English (Preferred but not required) Experience: • 35 years of management experience in a dental or healthcare setting (Required), • Pediatric dental experience (Preferred), • Dental billing and insurance claims management (Required), • Experience with Curve Dental software (Preferred) Education: • High school diploma or equivalent (Required), • College degree in Business, Healthcare Administration, or related field (Preferred) Benefits: • Health, Vision, and Life Insurance, • 401(k) with employer contribution, • Paid Time Off (PTO), • Bonus opportunities, • Supportive, team-oriented work environment

Job Description About the Job The Appointment Scheduler is responsible for registering and scheduling patients at South Texas Renal Care Groups offices city-wide ensuring that processes and procedures exceed customer expectations. This position enhances the patient experience with one telephone call to schedule and register for an appointment. The Appointment Scheduler reviews insurance benefit information, estimated costs, and payment options with the patient. Also obtains or reviews all necessary demographic, clinical, procedural, and prep information with the patient or representative. This position also enhances the Provider experience by offering a single point of contact for the referring offices. Essential Job Duties 1. Accountable to verify accuracy of patient demographics., 2. Identifies and reports possible Compromised Records or Identity Theft., 3. Interacts with customer to gather and verify needed registration and scheduling information., 4. Accurately inputs patient demographic, insurance, and essential scheduling into the appropriate database so that billing, reporting, and analysis by facility, corporate, state, and federal agencies can be performed., 5. Comprehends and provides explanation of legal documents in accordance to regulatory requirements., 6. Holds financial discussion with patient or representative which includes insurance benefits, cost estimation, financial obligation, and identifying financial assistance needs., 7. Articulates billing process information and maintains the stats determined reasonable for position, 8. Interacts between physicians, physician's office staff, and ancillary departments as needed in the interest of the patient to obtain orders and diagnosis for patients., 9. Provides customers with information concerning examination content and pre-examination instructions including preps and timetables providing way-finding as needed., 10. Coordinates appointments for patients between multiple locations in the system., 11. Documents discussions with patients by entering detailed notes in the appropriate software, and ensures accurate record keeping for any follow up needed., 12. Greets patient/clients in person and on the phone with an "I CARE" attitude, responding with empathy and positive interpersonal skills., 13. Maintains expected productivity and quality standards including working all daily, weekly, and monthly reports timely and accurately., 14. Tactfully handles difficult situations with unhappy customers applying Healing Connection principles to achieve positive service recovery., 15. May lead, mentor, and/or train new employees. Minimum Requirements An exceptional, upbeat phone voice A desire to answer and utilize the telephone Healthcare experience working directly with patients on a one on one level via telephone and in person. Ability to overcome obstacles and assist all patients as needed Understand this position is the first impression of the practice and an example of the care the caller will receive. Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts. Four years of general customer service experience, or two years medical admitting, billing, collection or insurance experience and two years of customer service experience in an office, call center, or other professional environment. Demonstrated excellent communication and interpersonal skills Experience managing multiple tasks or priorities. Demonstrated working knowledge of word processing, spreadsheet, email, and calendaring programs. Demonstrated typing proficiency. Demonstrated ability to work effectively in time sensitive situations. Demonstrated independent and critical decision making skills. Bi-lingual - Spanish speaking Preferred Requirements Knowledge of medical terminology Versed in CPT/ICD codes ECW experience Posting Specifics Career Level Required Experienced (Non-Manager) Experience Required 1+ to 2 Years Education Required High School or equivalent Benefits Eligible: Yes Shift Details: Monday - Friday 8:30am - 5:30pm Job Posted by ApplicantPro

Job Description Dispatcher Job Summary The dispatch role is part of the customer service team and an important role is delivering 5-star service to our customers and our technicians. As a dispatcher, you are responsible to be available to answer phone calls, emails and texts, proactively update the dispatch board to maximize capacity, and drive revenue by assigning the right technician to the right appointment. Communication and teamwork is vital to the success of the team and in customer experience. Service Titan is the CRM that we work on, and it houses our customer database and scheduling tools. Ring Central is our telephony platform. The dispatch team is responsible for both service and installation, and for both Plumbing and HVAC sales channels. The dispatch team works with general managers, install managers, install coordinators, and service managers to achieve our performance and financial goals. Key Responsibilities: 1. Drive Revenue and Growth: • Understand the daily target for estimates, installations, service and maintenance calls., • Work as a team to fill the board to capacity and to determine how to prioritize the calls on the board and maximize revenue per call, • Follow up with customers on both service and installation to ensure that we delivered what we promised., • Communicate with Service and Install managers when we fall short of customer expectations and 5-star service., • Communicate the daily status of the capacity board for each market to initiate actions within the team to drive leads, appointments and revenue., • Authority to confirm the appointment and to change the status of the appointment at any time based on the customer and capacity., • Be proactive in evaluating Dispatch Pro, our capacity board, and making the necessary adjustments to increase conversion rates and average ticket., • Be available to help in areas where help is needed to achieve 5 Star Google Reviews and our daily financial goals., • Be a part of the solution., • One team one dream., • Receive inbound phone calls and make outbound phone calls. Follow up with customers to measure our quality post service/installation., • Install, • Register equipment for ESA and Mfg., • Submit any warranty claims when required., • Handle closeout., • Collaborate with the service and install managers on what is driving $0 jobs, cancellations, recalls and warranty jobs., • Understand the reasons behind these types of jobs 2. Listen, respond quickly and have clear communication • Dispatchers are being asked to rotate into the weekly technician meetings and listen to what's working and not working. Collaborate with the team to continuously improve communication and processes., • Continuous communication with the technicians to communicate through TEAMS and to collect payment (1/2 up front if over $1,000)., • Be intentional in responding quickly to requests received via text, phone and email. Respond quickly to confirm receipt of the request and be clear on expectations on a resolution., • Be proactive with both service and install technicians on the status of their work. Ensure that everyone is aware of any delays or follow-up needed to be done to complete the job on time., • Willing to do whatever it takes to get the job done and to provide a win-win-win solution for the customer, the company and our employees., • Be clear and keep your word. When we commit to a resolution, make sure it gets done. Communicate updates and take ownership of action items., • Work as a team to ensure that we always have coverage for the team and for our customers. 3. Measure progress and report up and out feedback • Develop key performance metrics with the management team that aligns to our customer experience goals, quality metrics and financial targets., • Daily, weekly, monthly, quarterly and annual reporting, • Create and leverage a 3-day capacity board, • Utilize Service Titan tools to ensure that the technicians are on time for their appointments and communicating with customers., • Capture customer feedback, technician feedback and feedback from the team so that we can share with the organization what's working and not working., • Be attentive to our competition and what they are doing in our markets and in our sales channels (HVAC, Plumbing, Memberships), • Safety first. Collaborate with the team to keep our employees safe and communicate with the team any news on traffic or weather conditions., • Knowledge: Service Titan experience preferred. Basic understanding of HVAC systems, and Plumbing services., • Skills: Strong communication and organizational skills. Ability to use a keyboard to type information into a database, while speaking with customers. Able to use the internet to communicate with customers, vendors and employees. Able to handle both inbound and outbound phone calls., • Certifications: None required for this level; however, relevant certifications or courses (e.g., HVAC basics) are a plus., • Primarily an office-based role, with occasional visits to job sites., • Fast-paced environment with multiple tasks to manage from Houston, Dallas and San Antonio., • Start the day by looking at the board and finding out what needs to be done to fill the board., • Collaborate with the team to know who is working on what and what you need to work on., • Communicate the status of the dispatch board throughout the day to get jobs booked and ran., • Transition the board effectively from the morning team to the evening team., • May involve working on the weekends and in the evenings. Hours are from 11am - 8pm., • A dispatcher will receive performance feedback once a month from their manager and will receive an annual review., • Dispatch will be asked to complete on-going training which may include videos, on-site technical training and field training. Must have the ability to pass a background check and drug screening test.

Key Responsibilities Manage claims adjusters to ensure timely handling of daily and catastrophe claims Ensure compliance with coverage, procedures, laws, and regulations in claims handling Identify training needs and assist in developing training plans for claims staff Required Qualifications

Key Responsibilities Maintain accurate records of risk management and claims/incidents Collaborate with stakeholders to develop and implement risk management strategies Act as a liaison between various departments to address risk management and claims issues Required Qualifications Bachelor's

Job Description Must be able to work flexible schedule to include weekends, evenings, and holidays as needed. Benefits include Medical, Vision, Dental, Paid Time Off, and Paid Holidays POSITION SUMMARY: The Supervisor is responsible for overall management and coordination of the contract and shall act as the alternate point of contact with the Government. The Supervisor is authorized to commit the organization’s resources as necessary to perform the requirements of the contract. The Supervisor must have the skills, knowledge and experience to manage all aspects of the contract. PRIMARY DUTIES AND RESPONSIBILITIES: • Must be knowledgeable of PWS, (Performance Work Statement) or SOW (Standard of Work) Quality control plan, and TRDI Policies and procedures manual., • Monitors Supply usage and maintains inventory levels, responsible for submitting monthly supply orders to the Project Manager., • Will be a working supervisor., • Assigns on-site employees work areas, reassigns, and redirects employees as needed to accomplish the requirements of the SOW/PWS., • Performs Quality control inspections and/or re-inspections of services rendered, using the current quality control software., • Performs annual and monthly safety training, under the direction of the quality control manager or other member of management., • Performs safety inspections of facilities, vehicles, equipment, and other durable assets., • Ensures that linens and rags are on an effective laundering rotation., • Follows safety and reporting procedures in accordance with company policy and contract requirements., • Inspects adherence to all safety program requirements in accordance with contract requirements and federal, state, and local regulations., • Assists in training job site employees on standard work practices, safety, quality, equipment operation, PWS, SOW, and company policies and procedures., • Responsible for initiating, presenting, and adhering to corrective action, progressive disciplinary action, personal improvement plans, and training and development pending final approval from project manager., • Use judgement and discretion for approving and managing leave requests in order to maintain proper work balance to effectively manage their assigned team., • Will Be first point of contact with on-site employees responsible for reporting complaints, claims, or liability issues to the management team., • Obtains and maintains a security clearance., • Will be trained as a first responder if an employee is injured on the worksite., • Complies with TRDI drug free workplace policy., • Adheres to Operations security standard operations procedures., • Adheres to the safety and health programs that comply with EM 385-1-1 and applicable OSHA DOD, DHS, Armed Forces, federal, State, and local safety environmental and health requirements., • Adheres to a site- specific accident prevention plan in accordance with TRDI policies., • Other tasks as directed by the Project manager. QUALIFICATIONS AND REQUIREMENTS: • OSHA 30 hour General Industry course or ability to acquire certification within 30 days of employment., • Ability to communicate orally and in writing in a clear and concise manner, • Strong interpersonal skills, • Ability to effectively delegate and develop team members, • Ability to maintain confidentiality of information, • Ability to make decisions and solve problems while working under pressure, • Detail oriented and strong organizational skills, • Strong Business Acumen, • Basic knowledge of local, state and federal employment laws and procedures, • Basic knowledge of wage and hour laws, • Must be able to Work a Flexible Work Schedule., • Able to read, write, speak and understand English. • High school education or GED., • Experience with Labor Unions and regulatory laws, • Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly, • Experience with leading high performing teams, • Ambitious and target focused with a drive to succeed, • Experience with Affirmative Action Plans and AbilityOne Program, • Experience in working with Community Agencies and/or individuals with disabilities preferred

Key Responsibilities Manage a team of adjusters across various accounts and lines of business Implement best practices for claims handling and monitor claims data for process improvement Foster a positive work environment and collaborate with internal teams to resolve claims-related issues Requ

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Electrical Senior Superintendent An Electrical Senior Superintendent is the primary jobsite supervisor with operational responsibility for employees involved in the installation, alteration, addition, and/or repair of electrical systems, conductors, and associated materials and equipment for large, typically ground up projects requiring complex coordination of multiple subordinate supervisors and crews. This level is capable of supervising large scale commercial projects with a minimum of 10 years total experience. Duties & Responsibilities • Oversee the implementation of Walker’s safety program, adherence to OSHA rules and regulations, and compliance with site-specific safety requirements for all Walker-related personnel, including employees, subcontractors, and visitors., • Participate in safety/incident investigations and reviews. Ensure timely responses and document actions/corrections., • Review all other safety-related documentation in a timely manner., • Coordinate and participate in all site-specific OSHA inspections, investigations, claims, as well as any other government inspection and licensing issues., • Provide leadership and direction to Superintends and Foreman. Ensure they are efficiently completing assigned duties., • Communicate frequently with company personnel and subcontractors. Ensure they understand the work, the planned approach and any potential problem areas (with a back-up plan)., • Assist in resolving construction problems (lack of productivity, work interfaces, material shortages, etc.)., • Maintain good relationships with inspectors, architects, engineers, subcontractors and other key people connected with the project., • Accompany inspectors on project reviews., • Establish ways to motivate and keep personnel/subcontractors/suppliers, service providers’ productivity and morale at a high level., • Provide initial client contact to assess scope of work, schedule and resources necessary to successfully complete a project., • Plan and organize a project under the directions of a Senior Project Manager or Division Manager., • Determine production sequence. Coordinate assigned work with work of different crafts, contractors and subcontractors., • Attend pre-construction and construction meetings., • Maintain and update the project forecast to ensure that materials have been ordered and scheduled for delivery., • Equipment has been requisitioned on a timely basis., • Personnel have been scheduled, and subs have been contacted and their schedules confirmed., • Establish project objectives, policies, procedures and performance standards within boundaries of corporate policies., • Monitor construction activities in conjunction with the Senior Project Manager, Superintendent, and Foreman to ensure project is being built on schedule, and within budget., • Oversee the preparation of any and all change quotations for presentation to the Client and/or General Contractor., • Ensure that all change orders are properly executed and indicated on as-built plans., • Assist in monthly costing reports under the supervision of a Senior PM or Division Manager., • Assist the Senior Project Manager with financial aspects of contracts (progress billing, rental equipment, income/expenses) to protect the company’s interest and simultaneously maintain good relationship with the client., • Investigate any potentially serious situations and implement corrective measures within company guidelines, and under supervision., • Review RFI logs continuously and identify any issues that might affect the project., • Liaison with engineering, estimating and planning to ensure work complies with drawings, specifications and schedule., • Liaison with other departments (logistics, purchasing, quality control, safety, engineering, etc.) to ensure all required materials, equipment, inspections, etc., support craft activities and project schedule., • Ensure all work being performed adheres to State Regulatory Code and Requirements., • Implement processes to improve productivity and product quality., • Oversee subcontractor productivity and ensure contractual obligations are honored., • Review inspection reports and document resolutions to deficiencies., • Code invoices, document additional work and back charges, maintain accurate as-built drawings and complete start-up and tool/equipment transfer forms., • Communication., • Critical Evaluation., • Supervisory Skills, • Ability to schedule and multitask, • Knowledgeable in building and construction, • Problem solving aptitude, • Computer literate, • Attentive to detail, • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms., • This job operates in a client project environment with exposure to employee, subcontractors and trades., • Ability to freely access all points of a construction site in wide-ranging climates and environment, • Ability to comprehend forms in space and understand relationships of plane and solid objects. May be used in such tasks as blue print reading and in solving geometry problems. Frequently described as the ability to “visualize” objects of two and three dimensions, or to think visually of geometric forms., • Ability to manipulate materials and/or equipment up to 50 lbs. The frequency of manipulation if frequently., • Ability to move up or mount by using the hands or feet to include:, • Ladders - Step stool, 8' to 10' ladder, extension ladder, • Stairways - 3 or more flights, • To bend forward or down from the middle of the waist or the middle of the back, to bend, downwards, to lower oneself and/or to move freely on hands and knees between 20-50 times daily, • To stretch out, extend, or put forth a bodily part. To touch or grasp something, by extending or stretching. To touch, lift, hold or operate with the hands up to 50 times daily., • To perceive or comprehend by the sense of sight., • Characteristics are: Focus, Color perception or depth perception., • 10+ years of Electrical or Industrial Superintendent or related work experience, • Working knowledge of Microsoft Office, • High School Diploma or equivalent required, • Industry experience working with heavy construction infrastructure projects ranging from water and waste water treatment facilities, power plants, as well as data centers or other mission critical facilities preferred, • Strong organization, time management, and verbal/written communication skills, • Strong math and accounting skills, • Must possess strong decision making, problem solving, leadership and management abilities, • Familiarity with and ability to read and understand drawings and specifications, • Working knowledge of terms and conditions of project contracts, subcontracts, and purchase orders, • Ability to maintain discretion and confidentiality at all times, • Ability to work independently and as a member of a cross functional team We have successfully built projects in many diverse market segments and the revenue for the company now exceeds $5.2B. The over 2,000 employees at Walker Engineering strive to deliver high-quality work at a fair price. The principle of Trust Built on Performance is provided to each client regardless of the size of the project.Walker Engineering Inc. was formed in Dallas, Texas in 1981. Over the past 44 years, the company has grown from three employees to one of the largest electrical contractors and network technology providers in the states of Texas with offices in Houston, Dallas/Fort Worth, Austin, and San Antonio.\n\nWe have successfully built projects in many diverse market segments and the revenue for the company now exceeds $5.2B. The over 2,000 employees at Walker Engineering strive to deliver high-quality work at a fair price. The principle of Trust Built on Performance is provided to each client regardless of the size of the project.

Insurance IT Director Location: On-site in San Antonio, TX (with occasional travel) Industry: Property & Casualty Insurance Seniority Level: Director About the Role A rapidly growing leader in the property and casualty insurance sector is seeking an accomplished IT Director to lead a transformative period of modernization and innovation. This role will serve as the right hand to the President of the insurance division, directly influencing technology strategy and implementation across both agency and claims operations. With the company’s stock performance reaching all-time highs and major growth plans underway, this is a high-impact opportunity to make key decisions that will shape the future of the business. This position will be based in San Antonio, TX, and will involve travel approximately one week per month to Texas to connect with a subsidiary team and gain deep familiarity with core operations. You’ll take ownership of infrastructure, compliance, systems selection and integration, and serve as the strategic driver of tech-enabled growth. Key Responsibilities • Serve as the primary technology leader for the insurance division, driving day-to-day management and long-term strategy for IT operations., • Lead governance, risk, and compliance (GRC) initiatives including SOX and IT General Controls, ensuring strong cybersecurity and audit readiness across platforms., • Manage and mentor a growing team of IT professionals, including a manager and data analyst, with plans for future expansion., • Spearhead enterprise-level software transitions including RFPs, vendor selection, and phased implementation of a new policy and billing system., • Guide change management strategies and user adoption plans for new systems and digital tools., • Partner with executive leadership to translate business needs into scalable technical solutions that align with company goals., • Oversee performance metrics, departmental KPIs, and vendor relationships to ensure measurable outcomes and delivery of value., • Stay ahead of industry trends in insurtech, evaluating and recommending new solutions across digital claims processing, agency systems, and analytics., • Actively participate in business continuity planning and disaster recovery strategies., • Maintain and enhance information security posture, coordinating with internal and external stakeholders on audits, periodic access reviews, and system risk assessments., • Regularly present key technology initiatives and status updates to leadership teams and cross-functional partners. What You Bring • 10–15 years of IT leadership experience, including 5+ years in insurance or a compliance-heavy industry., • Experience working in a publicly traded organization, with demonstrated success in managing IT compliance, SOX, and GRC frameworks., • Hands-on knowledge of insurance systems related to policy issuance, billing, and claims. Familiarity with platforms such as Guidewire, Duck Creek, or similar is a plus., • Proven experience managing IT infrastructure, vendor contracts, cybersecurity strategies, and application lifecycle management., • Exceptional communication skills, with the ability to interact at all levels from end-users to executives., • Ability to travel monthly for in-person engagement and technology support across multiple sites., • CISSP certification preferred, or equivalent experience in cybersecurity and compliance., • A strategic mindset with the operational follow-through to implement change, lead teams, and deliver results., • Bachelor’s degree in information technology, Computer Science, or a related field. The Perks • Competitive base salary with 10% annual performance bonus, • Discretionary equity review potential (granted to over 150 employees this past year), • Executive-level visibility with an opportunity to lead digital transformation, • High-growth environment with opportunities for advancement and impact About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

Using your specialized knowledge in general liability property damage claims, provide technical resources, guidance and education for a team of claims adjusters with varying levels of experience to enable them to manage all claims to the appropriate outcome. Ensure Argo's best-in-class claim managem

Claims Litigation Manager- Auto. The Opportunity As a dedicated Claims Litigation Manager- Auto, you will be responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or

Claims Manager | Commercial Trucking | Remote. Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements. Experience: Eight (8) years claims management experience including two (2) years supervisor

Wells Fargo is seeking a Fraud & Claims Operations Associate Manager in the Claims Assistance Center (CAC) - Credit Card Phones, as part of Consumer & Small Business Banking. Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detecti

Disputes/Claims OR Bank/Card fraud management experience, preferred. This manager will serve as the primary point of contact for business segments, service partners and product teams to escalate fraud-related matters. Manage and develop high performing team; establish bench strength to support neede

Claims Manager | Commercial Trucking | Remote. Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements. Experience: Eight (8) years claims management experience including two (2) years supervisor

Claims Manager | Commercial Trucking | Remote. Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements. Eight (8) years claims management experience including two (2) years supervisory experience

Manage the prospective review of high risk claims to ensure payment integrity and provide immediate feedback on findings including high dollar claims, coaching for quality review claims and internal audits. Track claims quality trends and review Internal Audit claims quality results (with a focus ce

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary The Human Resources Specialist is a technical specialist who through special knowledge, skill, and experience provides a unique service to the Company. Under limited supervision, provides para-professional support in functional areas of Human Resources (HR) which include recruitment, onboarding, personnel records, employee relations, regulatory reporting requirements, benefits administration and other areas as needed. Primary Duties and Responsibilities • The Human Resources Specialist supports local recruiting and outreach efforts in coordination with the centralized recruiting team to meet or exceed monthly and annual recruiting targets in the most efficient and effective manner possible. Ensures a positive candidate and hiring manager experience., • May assist in the administration and/ or tracking of employee development training., • The Human Resources Specialist engages employees and resolves issues expediently, with professionalism and tact. Escalates concerns as appropriate. Acts as a conduit to provide facility management, Regional HR and Corporate HR insight into employee concerns., • Performs employee onboarding to include data entry into the HR Information system and new employee orientation. Ensures data entered is complete and accurate and employees have a thorough understanding of Company policies and procedures, to include the information included in the employee handbook., • The Human Resources Specialist resolves employee personnel inquiries and submits necessary inputs, changes, additions and deletions into the HR Information System. Reports unusual or unresolved problems to HR Manager for further action., • Maintains records of insurance coverage, retirement plans, and personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and other related personnel and payroll issues., • The Human Resources Specialist processes performance reviews, wage/salary transactions and disciplinary actions in the Company’s HR information system in a timely manner and within approval authorization., • Processes leaves of actions in the Company’s time keeping system and ensures compliance with FMLA, ADA and applicable federal, state and local laws., • The Human Resources Specialist provides guidance to employees on company HR policies and procedures (e.g. Time Off with Pay, Tuition Reimbursement, etc.)., • May attend hearings as the HR representative., • The Human Resources Specialist may compile information to file workers’ compensation claims for employees and for the insurance carrier., • Prepares routine and special reports by conducting necessary analysis of trends and identifying problem areas where the margin for error is small and level of importance is high., • The Human Resources Specialist provides necessary referral support for the Employee Assistance Program (EAP)., • Performs other duties as assigned. Qualifications Minimum Requirements • High school diploma or equivalent and a minimum of three (3) years of related work experience in HR, or higher education degree and one (1) year of related work experience in Human Resources., • Good working knowledge and familiarity with HR concepts, practices, procedures and basic employment laws required., • Experience working with an HR Information System preferred., • Must exhibit a high degree of professionalism to gain the respect of all employees., • Excellent organization, communication (both written and verbal), and interpersonal skills required., • Must be able to maintain confidentiality at all times due to the handling of sensitive and confidential information., • Must have proven history of ability to multi-task and work in a fast-paced environment.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Join Our Team at True North Group! Position: Direct Sales Representative Number of Openings: 1 Territory Sales Position Available About Us: At True North Group, we’re more than just an insurance agency – we’re dedicated to offering helpful insurance plans to small and medium-sized businesses and their employees. We believe in building real connections and providing great support. If you enjoy helping people and building lasting relationships, we want you to join us as a Direct Sales Representative. The Role: As a Direct Sales Representative at True North Group, you’ll have the freedom to set your own schedule. You’ll work during the hours that fit the businesses you’re helping. Your main job will be building strong relationships with business owners and their teams. You’ll get to know their needs and help them find the best insurance plans for their employees. You’ll meet people in person and also reach out by phone, using our easy-to-use Salesforce CRM system. Your job isn’t just about making sales – it’s about becoming a trusted advisor to your clients and helping them feel cared for. You’ll keep in touch with them, answer their questions, and support them through things like claims. What We’re Looking For: • Experience in sales or working with customers, especially outside sales., • Ability to teach others, both in person and online., • Good at staying organized and talking to people clearly., • A strong desire to help and care for others., • Health & Life general lines license, or the ability to get it within 90 days (we’ll help you with this). Position Overview: This is an outside sales job where you’ll work in your own area. You’ll be trained to visit small and medium businesses, talking to business owners and key decision-makers about our insurance products. You’ll also give presentations to groups of employees, sometimes as large as 50-100 people. Your tasks will include: • Responding to emails and phone calls from clients., • Setting up meetings to review client needs., • Attending meetings with your team or manager., • Finding new businesses, taking care of referrals, and helping current clients: Business to Business Sales., • Building and keeping up your own client list., • Working with your manager to set sales goals each month and quarter., • Building relationships with local business owners., • Setting your own work schedule and sharing it with your manager each week., • Following up on leads and cold calling new businesses in person., • Reporting your daily sales activities. We Offer: • Training both online and in the field., • Weekly draw pay with bonuses and commission eligibility upon start, • Quarterly and yearly incentive trips, cash bonuses, stock share bonuses, and lifetime-vested renewal commissions., • Career growth opportunities based on how well you do., • Continued training to improve your skills and grow as a leader., • More flexible hours once you build your client list. Additional Position Qualifications: • Already licensed in Health & Life general lines, or willing to get your Health & Life license (we’ll help with the cost)., • Bachelor’s degree or at least 4 years of work experience. We’ll also consider candidates finishing their degree soon or with experience in outside sales. Your New Journey: If you’re looking for a career where you can make a real difference, True North Group is the place for you. We’re excited to have a team that values honesty, care, and making a positive impact on others. Ready to grow your career in a supportive environment? Apply now and let’s make a difference together! Learn more and apply at: