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Job Description Staffworks is recruiting for an experienced dynamic recruiter to work in its Syracuse, NY location. This position is a direct hire position with starting salary depending on experience and a great bonus plan! Come join an amazing team! The Recruiter is responsible for filling clients’ temporary staffing needs by recruiting and hiring employees, placing those employees with the client and monitoring their performance. In addition to recruiting, the Client Manager/Recruiting Specialist will oversee specific accounts ensuring quality, continuation and expansion of service with these accounts. Great Compensation Plan including a monthly bonus based on productivity! Specific Job Functions: · Assigned to specific clients and responsible for maintaining high level of quality service. · Provide client requested reports and information regarding employees assigned. · Develop rapport with clients and understand their business needs. · Identify prospective candidates using a variety of channels. · Screen, interview and evaluate applicants; hire and conduct orientation for new employees. · Manage relationship with employees by solving problems and conducting coaching/counselling. · Monitor unemployment insurance benefits claims and earnings to control UI tax costs. · Take orders for new openings; obtain detail necessary for effective placement. · Quote billing rates while maintaining targeted profitability. · Monitor service to clients and employee job performance. · Other duties and tasks as directed by manager. Skills/Ability/Knowledge: · Understanding of profitability, billing and pay rates. · Effective verbal and written communications skills. · Capability to solve moderate level employee problems. · Ability to conduct multiple tasks simultaneously. · Strong PC skills and ability to learn industry specific software such as Avionte. · Knowledge of NYS Unemployment Insurance regulations. Education and Experience: · Associates degree in business related field. · Prior professional work experience in human resources, customer service or sales preferred. "Indites"

Job Description The Workers’ Compensation Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The WC Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Supervises WC claims staff in their day-to-day operations, • Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions, • Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements, • Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval), • Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions, • Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests, • Participate in customer claim reviews and presentations, • Ability to travel overnight and attend meetings if required, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Effective quantitative, analytical and interpretive skills, • Strong leadership, management and motivational skills, • Demonstrated, strong customer service skills, • Ability to maintain composure under pressure and communicate diplomatically across various channels, including telephone, email, and written correspondence, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Demonstrated public speaking skills, • Minimum of 5 years’ claims handling experience, • Knowledge of Workers’ Compensation required, • Current license or certification in Workers’ Compensation claims must be maintained throughout employment with CorVel, • State Certification or license as an experienced claims adjuster PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $73,345 - $113,247 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description Join our Page Trucking Team today! Title: Safety Director Position: Full-time Salary: $110,000-$150,000 (based on experience) The Corporate Safety Director provides technical safety and health direction and oversight to staff and corporate personnel. Develops corporate safety and health programs and objectives and coordinates safety training programs. Monitors safety and health regulations to ensure compliance with Federal and State safety and health regulations. Ultimate goal: Keep staff, drivers and equipment safe. Duties and Responsibilities: • Direct the safety of all staff and drivers, orientation, ongoing driver training and accident prevention activities including:, • Introduction/management of programs and technologies to reduce accidents/incidents, • Reducing the frequency of work-related injuries, • Improving CSA (Compliance, Safety & Accountability) scores, • Reduction in physical damage, liability and cargo claims; frequency and cost, • Direct, oversee and hold accountable all Safety Staff or any personnel involved in overseeing safety sensitive functions to ensure duties are responsibilities are met:, • Ensure all safety policies and procedures are clearly outlined/documented, • Ensure all staff is trained and held accountable to the standards outlined in the policies/work instructions, • Works closely with Risk Manager to:, • Confirm daily, weekly and quarterly responsibilities are being achieved by all staff, • Communicate regarding project statuses and timelines, • Use claim activity to propose modifications/improvements to existing Risk related programs, • Provides technical safety, health support and information to employees and corporate personnel, • Develop annual Company safety goals; identify company safety training needs and develops and coordinates safety training programs., • Initiates, participates or oversees all new/existing product/process reviews, including process hazard analyses, operator training, etc, • Understands Federal and State occupational safety and health regulations and monitors regulatory changes as they occur to ensure Corporate compliance and keep staff/drivers safe., • Promotes safety and health awareness through internal company memoranda, newsletters and specific training programs. Assists as necessary in implementation of a hazard communication program and preparation of reports, • Supports personnel in selection of appropriate personal protective equipment, • Annually reviews and approves corporate safety library (e.g.; videos, regulations and reference manuals), • Responsible for communication with DOT, OSHA and other regulatory agencies where appropriate included Homeland Security/CT-PAT policy, • Audit practices and records to ensure compliance with company programs and federal/state occupational safety and health regulations Company Benefits: • Meritain Aetna (offer two heath plan options), • Company Sponsored HRA card, • Dental Insurance, • Vision Insurance (offer 2 plans), • Colonial Supplemental (accident, medical bridge, disability, cancer, Life/ADD), • Employer Paid Life Insurance policy (1x annual salary), • Pet Insurance / Pet Discount Program, • EAP- Employee Assistance Program, • Monthly Profit Share, once eligible, • 401K with company 401K match, • PTO, • Paid Holidays Qualifications Qualifications: • Bachelor’s degree plus 5 years safety management experience in the transportation industry, • Certification as a Certified Director of Safety preferred, • Knowledge and experience of transporting hazardous materials, • Ability to work in a fast-paced environment, • Experience prioritizing matters and giving clear direction in unexpected situations, • Ability to perform well in stressful situations, • Strong verbal and written communication skills along with the ability to relate well with people from the boardroom to the truck cab and orientation classroom, • Ability to use standard office equipment: computers, phones, photocopiers, fax machines, etc., • Successful candidate will be subject to a pre-employment drug screening and background check Physical Requirements: • Frequently exposed to fumes, airborne particles, moving mechanical parts and vibration, • Noise level in the work environment and on job sites can be loud, • Required to stand, walk, use hands/fingers, handle/feel and reach with hands and arms, • Must be able to read, write, talk and hear Travel: • Travel is primarily local during the business day, although some out of the area and overnight travel may be expected Company Website: • www.pagetrucking.com\nCompany Description Our Culture What makes a company who they are? Is it the people? The Leadership? How they do what they do? Is it something that happens suddenly or something that grows over time? Is it something you aspire to be or something that you actually are? As an owner, it feels like the Company Culture is a quiet pulse. Just as various systems in the body work together to create your pulse, the company culture serves as the pulse of the business, driven by its different internal systems. The people are the heart – they’re the strongest part. The hardest working, don’t stop, can handle the highs and lows of the system. The policies and systems are the immune system. They protect us – sometimes from ourselves, sometimes from the dangers of what we do and sometimes from the weariness that happens over time. Then there is the equipment. The muscles of this analogy – how does a trucking company not flex with the beautiful, capable and highly functional equipment in the fleet? Then there’s leadership- in this analogy what could be considered the brain. Sometimes the decisions we make are a strain to the system and sometimes they are what feeds homeostasis. We’re woven into so much of what has and does happen we’d probably be the nervous system. Think this analogy is corny? You wouldn’t be alone. Dan and Chris J probably will too. And that’s the last part of what drives the pulse in this company – the love and admiration, the spirit. The Company, and its culture, is as human as it gets. Made up of people that have forged bonds with one another, customers and equipment. Made up of people that make mistakes, learn better and then try to do better. A place where sometimes stuff goes awesome and then other times it’s a shit show. But a place where you are in the good company of other good humans. Our culture is like a pulse, sometimes its racing with adrenaline and other times its calmly plugging along. Our Culture\r\n\r\nWhat makes a company who they are? Is it the people? The Leadership? How they do what they do? Is it something that happens suddenly or something that grows over time? Is it something you aspire to be or something that you actually are?\r\n\r\nAs an owner, it feels like the Company Culture is a quiet pulse. Just as various systems in the body work together to create your pulse, the company culture serves as the pulse of the business, driven by its different internal systems. The people are the heart – they’re the strongest part. The hardest working, don’t stop, can handle the highs and lows of the system. The policies and systems are the immune system. They protect us – sometimes from ourselves, sometimes from the dangers of what we do and sometimes from the weariness that happens over time. Then there is the equipment. The muscles of this analogy – how does a trucking company not flex with the beautiful, capable and highly functional equipment in the fleet? Then there’s leadership- in this analogy what could be considered the brain. Sometimes the decisions we make are a strain to the system and sometimes they are what feeds homeostasis. We’re woven into so much of what has and does happen we’d probably be the nervous system.\r\n\r\nThink this analogy is corny? You wouldn’t be alone. Dan and Chris J probably will too. And that’s the last part of what drives the pulse in this company – the love and admiration, the spirit. The Company, and its culture, is as human as it gets. Made up of people that have forged bonds with one another, customers and equipment. Made up of people that make mistakes, learn better and then try to do better. A place where sometimes stuff goes awesome and then other times it’s a shit show. But a place where you are in the good company of other good humans. Our culture is like a pulse, sometimes its racing with adrenaline and other times its calmly plugging along.

Job Description The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate, a timely return to work. This role uses clinical expertise to assess the appropriateness of current treatment plans based on the patient’s medical and physical condition. The Case Manager communicates directly with treating physicians to evaluate and recommend alternative care options when needed. They also explain medical conditions and treatment plans to patients, family members, and adjusters, while supporting the objectives of the Case Management department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide medical case management to individuals through coordination with the patient, the physician, other health care providers, the employer, and the referral source, • Provide assessment, planning, implementation, and evaluation of patient's progress, • Evaluate patient's treatment plan for appropriateness, medical necessity, and cost effectiveness, • Utilize medical and nursing knowledge to discuss the current treatment plan/alternate treatment plans with the physician, • Make medical recommendations of available treatment plans to the payer, • Implement care such as negotiating and coordinating the delivery of durable medical equipment and nursing services, • Devise cost-effective strategies for medical care, • Required to prepare organized reports within a specified timeframe, • Minimum Productivity Standard is 95% per month, • Additional duties as assigned KNOWLEDGE & SKILLS: • Ability to make independent medical decisions and recommendations to all parties, • Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment, • Ability to interface with claims staff, attorneys, physicians and their representatives, and advisors/clients and coworkers, • Excellent written and verbal communication skills, • Ability to meet designated deadlines, • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets, • Strong interpersonal, time management, and organizational skills, • Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: • Bachelor’s degree required, BSN preferred, • Graduate of accredited school of nursing, • Current RN Licensure in state of operation, • 3 or more years of recent clinical experience, preferably in rehabilitation, • URAC recognized Case Management certification (ACM, CCM, CDMS, CMAC, CMC, CRC, CRRN, COHN, COHN-S, RN-BC) required to be obtained within 3 years of hire if no nationally recognized certification is present at time of hire, • Strong clinical background in orthopedics, neurology, or rehabilitation preferred, • Strong cost containment background, such as utilization review or managed care helpful, • Certification as a CIRS or CCM preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $63,739 - $95,264 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Medical Only Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The WC Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Supervises WC claims staff in their day-to-day operations, • Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions, • Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements, • Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval), • Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions, • Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests, • Participate in customer claim reviews and presentations, • Ability to travel overnight and attend meetings if required, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Effective quantitative, analytical and interpretive skills, • Strong leadership, management and motivational skills, • Demonstrated, strong customer service skills, • Ability to maintain composure under pressure and communicate diplomatically across various channels, including telephone, email, and written correspondence, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Demonstrated public speaking skills, • Minimum of 5 years’ claims handling experience, • Knowledge of Workers’ Compensation required, • Current license or certification in Workers’ Compensation claims must be maintained throughout employment with CorVel, • State Certification or license as an experienced claims adjuster PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $73,345 - $113,247 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job DescriptionDescription: AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow or move into leadership. At AvonRisk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed. Job Summary Our investigators will provide stationary and mobile surveillance in a variety of insurance based claims. This is a fast paced growing office that requires someone with the ability to multitask, work independently and take initiatives. Essential Functions • Conduct fraud investigations to include video surveillance, recorded statements, skip tracing, witness locates, and more, • Document all results of the investigation, to include full report and video documentation on a daily basis, • Work and travel unusual hours, including weekends and holidays, occasionally overnightRequirements: Knowledge and Skills • Hold a current PI license and the ability to be licensed in other states or the ability to get licensed (pass a background check) is ideal, • 5+ years of experience in related investigative field preferred, • Possess a reliable surveillance vehicle, video camera, covert camera and laptop computer with windows operating system, Microsoft word, and reliable internet connection., • Eye for detail and good observational skills, • Ability to be a creative and rapid thinker, • Computer literacy, including working knowledge of MS Office Product Suite, i.e. Word, Excel, PowerPoint and Adobe, • Military, law enforcement, insurance investigator experiences a plus Compensation Salary Range: $55,000 annually The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate’s experience, qualifications, skill set, and work location. Position is eligible for AvonRisk’s full benefits package. Equal Opportunity Employer AvonRisk is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records. #LI-Remote

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities The Account Executive plays a critical role in the growth and retention of OneGroup business clients. The Account Executive interacts directly with clients to strengthen and maintain the relationships with the client and carrier representatives. The role requires taking the lead as a point person on the account when the producer is not available. The role must work well with the service team on the account and help coordinate efforts without duplication. They must also develop and manage all aspects of the client relationship by partnering with the sales team in strengthening the client relationship and building client revenue through deep sell opportunities. • Meet with customers to review and update coverage, risk management and service needs and interact with insurance carriers to obtain correct coverage, • Coordinate and conduct pre-renewal and renewal meetings with designated clients, • Help manage stewardship process/service plans including renewal marketing, • Respond to Customer Inquiries and Requests, • Analyze the opportunity to account round specific existing accounts, • Track account marketing activities, • Prepare presentation-ready proposals, quotes and summaries, • Routinely provide support to ensure consistent resolution of client service issues, • Ensure the renewal process is completed timely and with accuracy, • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion. Qualifications Education, Training and Requirements: • Bachelor’s degree in business, insurance, risk management, finance, or a related field preferred., • Active Property & Casualty insurance license required., • Must maintain all required state insurance licensing and continuing education requirements., • CIC (Certified Insurance Counselor), CPCU (Chartered Property Casualty Underwriter), CRM (Certified Risk Manager), ARM (Associate in Risk Management), or comparable professional designation preferred., • Ongoing participation in carrier, industry, technical coverage, risk management, and professional-development training expected. Skills & Experience:, • Minimum 7 years of commercial Property & Casualty insurance experience required., • Demonstrated experience managing complex commercial accounts and client relationships, including renewals, coverage analysis, carrier negotiations, marketing/placement, claims coordination, and risk-management services., • Experience working across multiple insurance functions, including client service, sales, marketing/placement, claims, and carrier relationship management, strongly preferred., • Experience conducting client renewal meetings, stewardship reviews, loss-run reviews, and coverage/proposal presentations., • Experience identifying account-rounding, cross-selling, and new-business opportunities within an existing book of business., • Experience coordinating internal specialists such as claims, risk management, loss control, HR/compliance consulting, and placement resources Travel: May require overnight travel for client meetings and will require travel locally to client locations.

Job Description Senior Commercial Lines Account Manager – Mid-Market Accounts (Syracuse, NY) Salary: $85,000 – $105,000 base + full benefits Work Setting: Hybrid or In-Office (Syracuse, NY) Systems: EPIC, TAM, or AMS360 required A respected independent agency in Syracuse is seeking a Senior Commercial Lines Account Manager to join their growing team. This role is ideal for a seasoned insurance professional who excels at managing complex accounts and delivering high-level client service in a collaborative, fast-paced environment. Key Responsibilities: Oversee a book of small to mid-sized commercial P&C accounts with a strong focus on retention, renewals, and client satisfaction. Provide expert advice on coverage options, risk exposures, claims handling, and policy changes. Quote and market new and renewal business using carrier relationships and online rating systems. Partner with producers and underwriters to secure comprehensive, competitively priced coverage solutions. Maintain accurate and organized documentation to ensure compliance and streamlined service. Resolve client issues efficiently while fostering long-term relationships. Mentor junior account managers or support staff as needed. Qualifications: 7+ years of commercial lines experience in an independent agency environment. Active Property & Casualty License (NY). Proficiency in EPIC, TAM, or AMS360 is required. Strong technical knowledge of commercial P&C coverages, markets, and carrier guidelines. Excellent communication, analytical, and problem-solving skills. Proficiency in Microsoft Office Suite (Outlook, Excel, Word). Professional designations such as CIC, CRIS, or CPCU are preferred. Why Work with an Independent Recruiter? We partner with reputable agencies across the country, giving you access to career opportunities not posted publicly. If you're currently employed and considering a change, we can conduct a discreet, confidential search on your behalf—ensuring your privacy while helping you take the next step in your career. Interested in learning more? Let’s connect and explore your next move in Syracuse.

Job DescriptionBenefits: • Flexible schedule, • Paid time off, • Training & development, • Bonus based on performance, • Opportunity for advancement Are you a licensed insurance professional who is friendly, organized, dependable, relationship-focused, and enjoys helping people? We’re looking for a Part-Time Account Manager – State Farm Agent Team Member to join our local agency! Our focus is on providing excellent service, building lasting policy holder relationships, understanding changing insurance needs, and continuing to grow our connection with the community. POSITION • Part-Time Account Manager – State Farm Agent Team Member, • Manage policy holder relationships and account responsibilities—not employees., • Contribute to service, retention, new policy holder acquisition, and agency growth. LOCATION & SCHEDULE • 6003 S. Salina St., Ste. 6, Syracuse, NY 13205, • In-office position — no remote positions., • Up to 20 hours per week, with flexible, agreed-upon days and times designed to meet your scheduling needs and the needs of the business. COMPENSATION • $20–$25/hour, based on experience, skills, and insurance industry knowledge., • Plus commission opportunities on eligible new sales. LICENSES REQUIRED Applicants must currently hold both applicable New York State licenses: • Property & Casualty, • Life, Accident & Health, • Both licenses are required for this Account Manager opening. NOT LICENSED YET BUT INTERESTED IN THE INSURANCE INDUSTRY? While both licenses are required for this position, we know everyone has to start somewhere! Learn more about obtaining your insurance licenses and preparing for potential future opportunities: https://www.facebook.com/share/p/183TXNzx8U/ WHAT YOU’LL DO • Manage incoming calls, texts, and emails and provide organized follow-up, • Build and maintain strong policy holder relationships, • Assist with account servicing, policy changes, questions, documentation, payments, and follow-up, • Learn about policy holders’ changing needs and identify opportunities for appropriate insurance reviews, • Help review auto, home, renters, life, and other insurance needs, • Support policy holders during the claims process, helping connect them with the appropriate Claims Team and assisting with follow-up, • Schedule appointments and maintain accurate, organized follow-up, • Assist with new policy holder acquisition, prospect and quote follow-up, and agency growth activities, • Identify opportunities for new business and additional insurance needs, • Assist with referral partners, local businesses, community relationships, and marketing initiatives, • Help provide an experience that strengthens policy holder satisfaction, retention, and feedback WHAT WE’RE LOOKING FOR • Strong communication and interpersonal skills, • Relationship-focused and enjoys helping people, • Organized, detail-oriented, and dependable, • Strong follow-through and personal accountability, • Comfortable with computers, technology, and Microsoft Office, • Willing to learn, adapt, and continue developing professionally, • Comfortable contributing to both policy holder service and agency growth, • Previous insurance agency, account management, sales, marketing, or service experience is a plus. WHY JOIN OUR AGENCY? • Flexible part-time scheduling, • $20–$25/hour + commission opportunities, • Continue growing your insurance knowledge and professional skills, • Build meaningful, long-term policy holder relationships, • Work in a supportive local small-business environment, • Help grow an agency focused on policy holders, relationships, local businesses, and our Community LOOKING AHEAD We’re excited about the future as State Farm continues to evolve how policy holders connect, communicate, and manage their insurance needs in an increasingly modern and digital environment. Our agency is focused on combining modern tools and convenience with the personal relationships and local support policy holders value. For the right team member, it’s an opportunity to learn, adapt, grow, and help us prepare for the future. READY TO APPLY? If you currently hold both required licenses, we’d love to hear from you!

Job Description ★ NOW HIRING: Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Syracuse, NY Position Type: Full-Time Schedule: Monday through Friday, 8:30AM - 5:00PM Address: 6014 Drott Drive, East Syracuse, NY 13057 Pay: $25.00 - $30.00/hour - based on experience SUMMARY The primary function of the Service Writer is to write up repair orders in a timely and efficient manner. ESSENTIAL DUTIES include the following. Other duties may be assigned. • Greets service customers, sell needed work, write repair orders, and estimate costs of repairs, as required., • Answer the telephone for the service department assisting customers with their inquiries., • Listens to customer’s description of vehicle problem to determine possible solutions and work procedures., • Advises the expected time the unit will be in the shop and immediately informs the customer of any delays incurred., • Obtain authorization for any work above and beyond the original scope given to the customer, prior to beginning work on the vehicle., • Open/Closes repair orders as needed to communicate the customer’s complaint to the technician., • Provide verbal instruction to technicians, when applicable., • Review all repairs performed, and be prepared to discuss with the customer, in detail, the work done., • Schedule future appointments when requested provided the work will not overtax the available technician., • Ensures a clear understanding of the customer’s financial responsibility to the repair order and what part of the total repair he will be expected to cover., • Maintain satisfactory customer relations through expeditious, courteous, and fair handling of all service customer complaints., • Administer warranty and policy adjustments in the best interest of the customer, dealership, and the OEM., • Maintain a good working relationship of warranty offerings from all man manufacturers., • Provide clear and concise information to assist the technician on the operation., • Provide documented proof that the repair is warrantable by using all available tools needed to obtain the information (i.e. WebCatÒ, SirÒ, Cat PowerNetÒ, etc.)., • Enter warranty repair order into the Warranty Management Database System (according to their policies) prior to sending to Warranty Central for processing., • Edits the writing on the repair orders to short legible descriptions ensuring the customer understands what work was performed on his/her vehicle., • Provides additional information for claims, when needed, to clarify what was done prior to sending to Warranty Central., • Maintain a consistent Open Repair order balance established by management., • Processes and reports the movement of all warranty parts as directed by Warranty Central. This includes the entry of parts returns information in the Warranty Management Database System., • Understands and ensures compliance with manufacturer warranty and policy procedures., • Refer customers who have questions about the work performed, additional maintenance or repairs, etc. to the service advisor or other appropriate individual., • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution., • Provide clerical assistance to parts and service departments (making phone calls, filing, etc.)., • Provide additional assistance to other Service staff when needed., • Attend training when requested., • Receives cash, checks and credit card payments from customers; records amount received., • Maintains and files repair orders and lists missing documents., • Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price., • Maintain a professional appearance., • Keeps work area neat and clean., • Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few variables in standardized situations CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License required; must meet company insurability standards PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually loud. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you’re never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your c

Job DescriptionCompany Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is looking for a Risk Manager to join our growing team. The ideal individual will be an experienced risk professional that has supported large scale construction projects. The successful candidate will bring experience supporting the delivery of construction and capital projects within one or more of Turner & Townsend's key markets, including data centers, critical infrastructure, aviation, life sciences, and energy & natural resources. Exposure to complex projects, stakeholder management, and multidisciplinary teams across these sectors is preferred. Responsibilities: • Maintain visibility of threat/opportunity trigger points to facilitate risk cost profiling, timely drawdown of risk budget or retirement of threat/opportunity., • Use risk data to inform investment planning., • Monitor overall risk exposure and assess the remaining risk budget., • Work with contractors to assess contractors held risks and their views on client held risks that impact upon them., • Produce risk reports as required, in a timely manner, to support the effective communication of threat and opportunity status., • Conduct quantitative risk assessment (cost and schedule) to inform project contingency levels., • Initiate a proactive approach to the review, development and improvement of risk management services for the client., • Undertake end-to-end project risk management practices on multiple projects/programs., • Undertake the creation of risk management plans and processes in adherence to client requirements, processes, policies, and frameworks., • Conduct risk reviews at regular intervals, identify and analyze, determine response plans, ensure that project and program risk profiles are being monitored and reported., • Lead and run a comprehensive schedule and cost-effective risk assessment (QCRA & QSRA) process is delivered., • Establish integration of the risk management function within the program and project controls team, with direct touch points to cost and schedule management, change control, and reporting., • Work proactively and collaboratively with program and project control teams to eliminate redundancies and identify improvement opportunities., • Provide opportunities to facilitate the transfer of knowledge within the immediate risk team, to the greater project controls team, and to the client. The transfer of knowledge may include informal one-on-one discussions with client stakeholders and more formal presentations to clients and colleagues., • Create value stream mapping to quantify pain points and develop solutions to minimize waste (both in terms of speed and cost)., • Collaborate on the supplier performance management program including the collection of performance metrics and tracking supplier improvement action plans., • Demonstrate a level of support to expert witnesses in arbitral or ligation processes., • Lead, manage, and carry out construction stage contract and claims management., • Carry out assessment of contractual claims in accordance with the contract., • Provide strategic and contractual advice on disputes and related resolution issues., • Evaluate delay recovery measures., • Carry out change management and construction stage cost control., • Supervise the measurement and valuation of completed works and variations., • Manage the settlement of final accounts with contractors, • SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications, • Bachelor’s degree in construction management, cost management, quantity surveying, engineering or field related to construction., • Minimum 3 years of applicable experience., • Relevant construction project procurement and contract management experience., • Demonstrated experience within a Program Management or Program Controls environment, • Deep knowledge and experience with risk identification, facilitation and techniques., • Strong communication, analytical and negotiation skills., • In-depth understanding of construction contracts, commercial models, and delivery methods., • Proficient in process mapping, root causes analysis, problem solving, and value-stream mapping., • Familiarity with web-based database tools – ARM, Predict, Tableau, • Highly self-motivated, analytical, and customer centric., • Excellent communication skills. Additional Information On-site presence and requirements may change depending on our client's needs The base salary range for this role is $160,000-$170,000 USD. This range reflects the company's good faith estimate of the base salary for this position at the time of the posting. Final compensation will be determined based on factors including experience, skills, qualifications, and internal equity. In addition to base salary, employees may be eligible for bonuses and a comprehensive benefits package. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/ All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job Description Join our Team of Employee Owners!Why work for a company when you can own it? Siewert Equipment, a Division of Cummins-Wagner, is seeking a Service Coordinator at our Rochester, NY location. Cummins-Wagner Company, Inc. is a 100% Employee Owned company and leader in the distribution of industrial and mechanical equipment. Job Title: Service Coordinator Salary Range: $25.00-$32.00 per hour Department: Rochester Service Location: Syracuse, New York Reports To: Service Manager Job Overview: The Service Coordinator fulfills a key role in a dynamic work environment to include service call reception, quotation preparation, service scheduling & support, order entry, warranty coordination, and various other administrative functions. This position requires a motivated professional with a high degree of computer proficiency and administrative skills with the technical aptitude to learn and support many aspects of our Service & Repair business. Essential characteristics include excellent customer service skills, teamwork, attention to detail, and the ability to balance priorities and adapt to changing circumstances. Our most successful Service Coordinators: • Possesses superior communication and organizational skills, • Exhibit goal-oriented behaviors and time management principles, • Apply extensive attention to detail to all tasks, • Exude a customer-focused attitude, • Have the ability to resolve problems as they arise, • Possesses proficiency in basic math, • Possesses mechanical aptitude, • Experience and proficiency using Windows-based programs, • Have 5 years of related experience preferred*, • Experience with mechanical equipment sales preferred*, • Possess a High School Diploma, or equivalent, • Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility • Telephone & email reception, • Preparation of equipment, receipt acknowledgments, and quotations for technical services. Maintain service calendar and assist supervisors with service scheduling, • Timely preparation of job folders with proper documentation, • Arrange prepaid hotel accommodations for overnight travel, • Service order entry, parts purchasing, and related functions, • Dispatch & collect electronic work tickets to/from field service personnel, • Preparation of comprehensive inspection and repair reports for service & RSG, • Invoice & Process service jobs and warranty claims, • Warranty coordination and claim processing with OEM’s, • Oversee Planned Service Agreement proposals, renewals, and scheduling, • Facilitate credit card purchases and submit receipts to corporate accounting, • Shop Supplies inventory support & replenishment, • Organized filing of paper and electronic service records, • Coordinating employee training and maintaining department training and certification records, • Provide technical telephone support to customers & coworkers (including reasonable after-hours support), • Diffusing and resolving customer concerns and complaints, • Perform all other duties as assigned Cummins-Wagner Competitive benefits package: • Employee Stock Ownership Program, • Bonus Program, • Tuition and Certification Fee Assistance, • 401k Match, • Flexible Spending Account, • Comprehensive Health Insurance, • Life Insurance, • Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org. Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.

Job Description The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a remote role. New York state independent adjuster license required. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives Workers’ Compensation claim, confirms policy coverage and acknowledgement of the claim, • Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies, • Establishes reserves and authorizes payments within reserving authority limits, • Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim, • Coordinates early return-to-work efforts with the appropriate parties, • Manages subrogation and litigation of claim as it applies, • Manages potential claim recoveries of all types, • Reports claims to the excess carrier when applicable, • Communicates claim status with the customer and claimant, • Adheres to client and carrier guidelines and participates in claims review as needed, • Develops and maintains professional customer relationships, • Complies with rules and regulations of applicable state, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • New York state independent adjuster license required., • Bachelor's degree or a combination of education and related experience, • Minimum of 3 years’ industry experience and claim handling, • Self-Insured Certificate preferred, • State Certification or license as an experienced claims adjuster, • Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 – $98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate, a timely return to work. This role uses clinical expertise to assess the appropriateness of current treatment plans based on the patient's medical and physical condition. The Case Manager communicates directly with treating physicians to evaluate and recommend alternative care options when needed. They also explain medical conditions and treatment plans to patients, family members, and adjusters, while supporting the objectives of the Case Management department and of CorVel. This is a remote role. Essential Functions & Responsibilities: • Provide medical case management to individuals through coordination with the patient, the physician, other health care providers, the employer, and the referral source, • Provide assessment, planning, implementation, and evaluation of patient's progress, • Evaluate patient's treatment plan for appropriateness, medical necessity, and cost effectiveness, • Utilize medical and nursing knowledge to discuss the current treatment plan/alternate treatment plans with the physician, • Make medical recommendations of available treatment plans to the payer, • Implement care such as negotiating and coordinating the delivery of durable medical equipment and nursing services, • Devise cost-effective strategies for medical care, • Required to prepare organized reports within a specified timeframe, • Minimum Productivity Standard is 95% per month, • Additional duties as assigned Knowledge & Skills: • Ability to make independent medical decisions and recommendations to all parties, • Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment, • Ability to interface with claims staff, attorneys, physicians and their representatives, and advisors/clients and coworkers, • Excellent written and verbal communication skills, • Ability to meet designated deadlines, • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets, • Strong interpersonal, time management, and organizational skills, • Ability to work both independently and within a team environment Education & Experience: • Bachelor's degree required, BSN preferred, • Graduate of accredited school of nursing, • Current RN Licensure in state of operation, • 3 or more years of recent clinical experience, preferably in rehabilitation, • URAC recognized Case Management certification (ACM, CCM, CDMS, CMAC, CMC, CRC, CRRN, COHN, COHN-S, RN-BC) required to be obtained within 3 years of hire if no nationally recognized certification is present at time of hire, • Strong clinical background in orthopedics, neurology, or rehabilitation preferred, • Strong cost containment background, such as utilization review or managed care helpful, • Certification as a CIRS or CCM preferred Pay Range: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $63,739 - $95,264 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

About Us McGowan Insurance Group has a concentrated geographic footprint in the Indianapolis, IN area with a diverse offering of property and casualty, commercial and personal lines, bonding, and employee benefits, along with the value-added benefits in regulatory compliance and advisory services. We are a family-owned insurance agency which enables us to have a management structure that attracts and retains our industry’s finest. We are service-driven experts in insurance. We look for value-added services and our advisors to provide our clients with resources to protect their businesses. The culture at McGowan is the backbone of our success. Our deep roots in the community play a major role in our long-standing relationships. We’ve set the precedent on community relations. Giving back to a place that’s given so much to McGowan is a top priority for us. Our employees create an atmosphere to succeed every single day. We deliver results and are driven by passion. We demand a better future for ourselves, our clients and our communities. At McGowan, we’re passionate about our potential and believe everyone should have the tools to reach theirs. Farm Lines Account Manager Position Summary: The Farm Lines Account Manager is responsible for managing and servicing a portfolio of large farm insurance accounts. This role delivers exceptional client service while ensuring accounts are properly maintained, renewed, and protected through comprehensive insurance solutions. The Account Manager plays a key role in achieving agency retention and growth objectives by building strong client relationships, identifying cross-selling and account rounding opportunities, coordinating policy marketing and placement, and providing proactive risk management guidance. Key Responsibilities: • Manage and service a portfolio of large farm insurance accounts, including related personal and commercial lines policies, in accordance with agency procedures and service standards., • Serve as the primary point of contact for clients by responding promptly and professionally to inquiries via phone, email, mail, and in-person visits., • Analyze client operations, insurance programs, and risk exposures to identify coverage gaps and recommend appropriate insurance solutions., • Prepare insurance proposals, summaries, schedules, and other account documentation to support new and renewal business., • Process policy transactions including new business, renewals, endorsements, cancellations, certificates of insurance, evidence of coverage, invoices, and other service requests accurately and timely., • Maintain complete and accurate client records within the agency management system by documenting all communications, activities, policy changes, and supporting documentation in accordance with agency standards., • Coordinate with insurance carriers and vendors to ensure policy transactions and service requests are processed accurately and within established timelines., • Conduct renewal reviews and evaluate client exposures to ensure appropriate coverage while marketing renewal business with carriers as needed to secure competitive coverage and pricing., • Assist clients with billing inquiries by researching issues, coordinating with carriers, and facilitating timely resolution., • Support clients throughout the claims process by reporting first notice of loss, monitoring claim activity, coordinating with carriers, and providing ongoing communication until resolution., • Monitor expiration reports, binders, and accounts receivable to ensure timely follow-up and compliance with agency guidelines., • Identify opportunities to retain business by addressing cancellation requests, strengthening client relationships, and providing proactive service., • Contribute to agency growth by identifying account rounding opportunities, cross-selling additional insurance products and services, and requesting referrals from existing clients., • Maintain current knowledge of insurance products, carrier underwriting guidelines, industry trends, and regulatory requirements through continuing education and professional development., • Perform other duties as assigned. Qualifications: • High School diploma or equivalent required; Associate or Bachelor’s degree preferred, • Current Indiana Property and Casualty License required, • Minimum of 2 years of commercial lines or personal lines account management experience required; farm insurance experience strongly preferred, • Thorough knowledge of brokerage operations including procedures and applicable insurance laws/codes, • Proficiency with Microsoft Office Suite, • Experience with agency management systems, preferably Applied Epic or AMS360, • Familiarity with carrier rating platforms and proprietary carrier systems, • Excellent time management, organizational and verbal and written communication skills, • High degree of self-motivation and self-direction, • Keen attention to detail, • Ability to maintain confidentiality of client, financial, and employee information, • Must be able to work with occasional instruction and supervision, • Ability to pass a criminal background check, as permitted by law Hours: Monday – Friday, 8:00am to 5:00pm Main Office Location: 345 Massachusetts Avenue, Suite 250, Indianapolis, IN 46204 Work Options: This position is eligible for a hybrid work schedule for candidates who reside within a commutable distance of a McGowan office. Candidates who reside elsewhere in Indiana may be considered for a fully remote work arrangement. Benefits: • Competitive Salary, • Health Insurance Plans (PPO, HSA, Copay Options), • Dental Insurance, • Vision Insurance, • Company Paid Disability Insurance, • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance, • 401(k) with Safe Harbor Match, • Paid Time Off, • Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.

The Role You run creative production across two agencies, and you run it with AI first. Klimt& is a marketing holding company. Two of its agencies share this role: • Primer is a creative led performance agency. We make statics, GIFs, video, UGC and landing pages for brands that live and die by what their ads do. Volume is high. Standards are higher., • Klimt & Design does branding, product design and websites for B2B tech, AI, fintech and healthtech companies. Fewer assets, longer projects, more stakeholders, and a website that has to launch on the date we promised. You own every design request from intake to delivery across both. You decide who works on what, how long it should take and when it's due, and you make sure it ships on time and error free. If it's late or wrong, that's on you. You work directly with our Creative Directors on every design asset. They own whether the work is good. You own whether it's right, complete and on time. We don't need you to have done this for years. We need you to be the most organized person you know and to use AI for everything a producer used to do by hand. What You'll Own Across both agencies • Every design request from intake to final delivery: ad creative, brand work, product design and websites, • A workback plan for every project and campaign, built back from the delivery or launch date, that you own and keep current, • Client contact when it's needed. Designers lead day-to-day contact at K&D and strategists at Primer, and you step in to chase inputs, access, assets, feedback and approvals, with every blocker tied to the date it puts at risk, • A clear line with account leads and strategists: they keep the client relationship, scope and commercials, and you run the day to day, • A time estimate for every asset, page and revision round, the right designer on it, and the team held to it, • One daily priority list across Primer and K&D, built with the strategists and account leads, so designers work on what matters most and never get pulled two ways without a decision, • Client due dates that are realistic. When priorities shift, you reset dates and tell the client and the strategist or account lead before anyone has to ask, • Every round of internal and client feedback, so versions, notes and deadlines never get lost, • Pushback when a brief can't be done well in the time given, with a version of it that can, • Risks flagged early: a late brief, a missing asset, a designer out, a dev dependency. Before they become missed dates, • Capacity problems spotted a week before they happen, not the day they happen, • Each client's monthly deliverables tracked against scope, with gaps and overages flagged early, • The production board and client dashboards, so status is never a question and every ticket is complete and named correctly, • The freelance bench: sourcing, onboarding to our process, and coaching on hitting estimates and our quality bar, • A seat on designer hiring, running the practical tests High volume performance creative • Statics, GIFs, video, UGC and landing pages, often 50+ assets a week, • Review of every asset against the brief, specs and client details before it reaches a strategist: copy, pricing, offers, claims, sizes, placements and every variant, • Request intake, timeline confirmations and delivery updates directly with On Demand clients Brand, product and web projects • Website projects from sitemap through design, build, staging and launch, usually on WordPress or Shopify, • Project plans and timelines for multi-week brand and product design engagements, with milestones clients sign off on, • Coordination between designers, developers, copywriters and the client so handoffs don't stall, • Pre-launch QA on every site: links, forms, responsive breakpoints, page speed, metadata, redirects and tracking, • Project documentation that lets anyone pick up a project mid-flight How You'll Use AI This is the part of the job that matters most. We expect you to replace hours of manual production work with AI and to keep finding more to replace. • Own our AI QA step across both agencies, and make it faster and harder to fool, • Turn messy client feedback threads, calls and Slack notes into clean, versioned task lists without retyping them, • Use AI to draft estimates, timelines, status updates and client delivery notes, then check them yourself, • Build automations between our project tools so tickets, statuses and dashboards update themselves, • Spot where a designer could use AI to go faster, and show them how, • Work alongside our Creative Directors to scale the AI design workflows she has built, • Keep a running list of what you've automated and the hours it saved You use AI daily, for real work, and you'd notice if a designer wasn't. Who You Are Experience is a bonus, not a requirement. We'll take someone with one year and an obsession with systems over someone with ten and a spreadsheet habit. Must have • You are AI native. You have built your own workflows with ChatGPT, Claude, automation tools or agents, and you can show us, • You are relentlessly organized. Your own life runs on systems, and other people rely on them, • You notice small errors: a wrong price, a mismatched size, a typo in a headline, a broken link, • You follow up without being asked and close loops without being reminded, • You write clearly and briefly to clients, designers and developers, • You are comfortable telling a strategist, a designer or a client "no, but here's what we can do", • You learn tools fast: Monday.com, Clickup, Asana, Slack, Figma and whatever we adopt next Bonus • Time as a producer, project manager, traffic manager or account coordinator at an agency or DTC brand, • Knowledge of Meta placements, sizes, specs and safe zones, and why variant volume matters for creative testing, • Experience with UGC and video production, • Experience taking a website from design through staging and launch on WordPress or Shopify, • Familiarity with Figma, Adobe Creative Suite, SEO basics and web analytics, • Experience with a remote team across multiple time zones, • You've built a QA process from scratch How We'll Measure You • Zero errors reaching clients, • Work delivered on or before the committed date, across both agencies, • Websites launched on the date promised at kickoff, • Time estimates accurate enough that designers and clients can plan around them, • Fewer revision rounds per asset, • Designers busy on the right things, with no surprise backlogs, • Hours of manual production work removed by AI each quarter, • Client satisfaction with turnaround and quality This Isn't For You If • You need someone else to tell you something is late, • You'd rather be liked by the team than trusted by the clients, • You think QA means a quick look, • You want to design. This role manages the work. It doesn't make it, • You use AI occasionally, or only when someone asks you to, • You prefer one type of project at one pace. Here a 50-asset Primer week and a six-week K&D website run side by side The Details • Remote, • Full time, • US working hours, anywhere from ET to PT (for example 8 to 4 or 9 to 5 in your time zone) How We Hire A short intro call, then three tests, then a final conversation with the team. 1. A real week of scheduling. We share a sample week of work, you tell us how it should be organized and why, 2. A stack of ads and a staging site with mistakes in them. We care about what you catch., 3. An AI build. We give you a messy client feedback thread. Turn it into a clean, versioned task list using whatever AI tools you like, and show us exactly how you did it. Salary: $60-80k To Apply Send your resume, three sentences on the biggest mess you've organized and how, and one AI workflow you built that saves you real time.

About the Role We are looking for a Creator Community Manager to own the Physician's Choice creator Discord: how it grows, how it's organized, and what happens in it every week. This is the home base for the TikTok Shop affiliates who sell our products, and the Creator Community Manager is the person they know, trust, and show up for. This person will be the bridge between our brand team and our creator community. That means running live calls in front of hundreds of creators, building hype around launches and contests, celebrating top performers, and bringing what they hear from creators back to the team.This person will work closely with the Sr. Manager of Creator Engagement and Growth and have real ownership to build, test, and move fast. This role is for someone who loves community, is comfortable on camera and on mic, and can back their instincts with data. WHAT YOU'LL DO: Grow the community, sustainably • Build and execute a growth plan for the Discord that prioritizes active, selling creators over raw member count., • Design onboarding so new creators know where to go, what to post, and how to get their first sale within days of joining., • Run re-engagement efforts for quiet or lapsed members, and keep the server healthy through clear rules and moderation. Own structure, organization, and information flow • Design and maintain the server's channels, roles, permissions, and bots so information is easy to find., • Keep product info, talking points, sample policies, commission details, and FAQs current and organized., • Build clear flows for common creator needs: requesting samples, asking questions, submitting content, and joining contests. Run the call calendar and programming • Create and own a recurring call calendar with a predictable weekly and monthly cadence., • Host live calls with creators as the lead speaker: run the agenda, keep the energy up, answer questions in real time, and bring in guest creators, coaches, and team members., • Host coaching calls that help creators improve hooks, scripts, LIVEs, and conversion., • Run brand announcement calls for new products, promotions, commission changes, and policy updates., • Build hype around product launches with teasers, countdowns, early-access drops, and launch-day events., • Announce and run contests, from rules and timelines to winner announcements., • Highlight top creators through shoutouts, spotlights, leaderboards, and guest appearances on calls. Be the bridge between creators and the brand • Act as a recognizable face of Physician's Choice to our creator community., • Form genuine one-on-one relationships with creators, especially rising and top performers., • Organize top creators into an ideation pod that meets regularly to brainstorm content angles and iterate on hooks for our top products, then share what works with the wider community., • Bring creator feedback, content trends, and product questions back to the social commerce, marketing, and product teams., • Partner with internal teams so announcements, samples, and payouts land smoothly in the community. Measure what works • Track community health and its link to TikTok Shop performance: active members, call attendance, content posted, and GMV from Discord creators., • Report regularly to the Sr. Manager of Creator Engagement and Growth with insights and recommendations., • Test new formats, double down on what drives results, and cut what doesn't. HOW SUCCESS IS MEASURED In your first 90 days • Days 1–30, learn and plan: Get to know our products, commission structure, internal processes, and goals. Meet the team, our coaches, and top creators. Review the current Discord structure, identify what creators need from it, then build and implement the call calendar so recurring calls are running by day 30., • Days 31–60, measure and plan for growth: Build on our existing Discord reporting, filling gaps and fine-tuning it so it shows what drives engagement and sales. Present a clear plan for growing the community and for measuring how well calls are working., • Days 61–90, optimize: Use the data to keep improving call formats, server structure, and the overall Discord experience. Ongoing metrics • Growth in active, posting creators (not just total members)., • Call attendance and repeat attendance., • Videos and LIVEs posted by Discord members., • GMV driven by Discord creators versus non-Discord creators., • Creator retention and satisfaction. REQUIRED SKILLS Who Are You: • TikTok Shop fluent. You understand how the affiliate program works: samples, commissions, GMV, LIVE selling, and what makes a video convert., • Biased toward action. You don't wait for a perfect plan. You see what the community needs, build it, and iterate., • A confident public speaker. You're comfortable talking in front of large groups and can host a live call for hundreds of creators with energy and clarity. You think on your feet when questions come in and keep a room engaged., • Great with people. You have strong interpersonal skills, build real relationships quickly, remember people, and make creators feel seen and supported., • Comfortable as a face of the brand. You're happy being the person creators recognize, trust, and reach out to., • Analytical. You track what's working, read the numbers, and use them to make decisions., • A clear communicator. Whether you're speaking on a call or writing an announcement, your message is clear, concise, and easy to act on., • Organized. You can run a busy calendar, many conversations, and a structured server without things slipping., • Experienced. [2+] years in community management, creator or affiliate management, or social commerce, including hosting calls, webinars, LIVEs, or events Nice to haves: • Experience building or running a Discord server with 1,000+ members., • Hands-on experience with Discord bots, roles, and automations (MEE6, Carl-bot, or similar)., • Experience as a TikTok creator or affiliate yourself., • Background in health, wellness, or supplement brands. Page 3 of 4, • Understanding of supplement marketing compliance, such as FDA and FTC rules on structure/function claims and creator disclosures., • Familiarity with creator management tools and TikTok Shop Seller Center analytics., • Experience running contests, incentive programs, or creator leaderboards ABOUT OUR COMPANY: Physician’s Choice started with the simple idea that better health starts with the gut. In just 8 years, we have become the #1 Probiotic Brand in the US. You can find our products in Walmart, Target, CVS, Sam’s Club, and many more retail locations across the US, as well as online via Amazon and TikTok Shop, where we have earned over 250,000 five star reviews. We’re continuing to grow rapidly as we work toward our goal of becoming the #1 gut health supplement brand in the US. Our mission is to empower everybody to make confident wellness choices, guided by physician expertise and validated by real results. We do this by collaborating with leading physicians to develop straightforward and accessible gut health supplements that deliver on promises. Join our passionate team and be part of a company making a real difference in people's lives. WHAT'S IN IT FOR YOU: Our commitment to quality and transparency applies not only to our products but to our people. We are focused on creating a fun, exciting, collaborative space that’s centered around health and well-being. We continue to grow Physician's Choice with Team Players that support and live out our core values of Passion, Curiosity, Proactiveness, Resourcefulness, Growth, Integrity and Getting Sh@# Done. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment where everyone has the opportunity to drive actionable impact in the business. We offer an exceptional compensation package which includes: • Day one health benefits with multiple options to best fit your healthcare needs, • 401k match up to 4%, • Paid maternity and parental leave, • $150/quarter wellness benefit, • $75/month cell phone reimbursement, • $100/month in free company product, • Free lunch twice a week in our Wheat Ridge Office, • Free office snacks, • Paid Holidays, • Generous self-managed paid time off program, • Work-life balance and a fun environment, • Casual dress code, • Mentorship Program, • Professional growth and development within the organization, • Company Annual Bonus, 6-24% bonus targeted dependent on hitting annual goals, • Stock Appreciation Rights Bonus Program

Product Manager Location: Remote Type: Full-Time / Contractor Start Date: ASAP About Us Pawfy is one of the fastest-growing pet supplement brands in the UK & US - and we're on a mission to become the biggest. We're a fast-moving digital brand in the pet health, wellness, and e-commerce space, built on ownership, trust, and results. No corporate fluff, just high standards, creative thinking, and people who get things done - all to help dogs live longer, healthier, happier lives. Role Overview We are seeking a Product Specialist to support the development, formulation, organisation, and compliance of our growing range of dog supplements. Working closely with the Head of Product, you will play a key role in developing new formulations, improving palatability, maintaining product information, coordinating projects, supporting compliance initiatives, and ensuring our internal product knowledge remains accurate and accessible. This is a hands-on role suited to someone who is highly organised, detail-oriented, and passionate about pet nutrition. You'll sit at the centre of product development, formulation, compliance, operations, and quality, helping ensure our products remain industry-leading, loved by dogs, and fully compliant as we continue to scale. What You'll Be Responsible For • Support the formulation and reformulation of dog supplements (chews, powders, and liquids), working with manufacturers and nutritionists to balance efficacy, dosing, cost, and stability, • Lead palatability improvements - coordinating taste/acceptance testing, flavour and texture development, and acting on customer feedback where dogs refuse or dislike products, • Develop clear, weight-based dosing guidelines and feeding instructions for every product, • Monitor customer reviews and CS feedback for efficacy, palatability, and adverse reaction trends, and feed insights back into product development, • Own and maintain the master database of all products, ingredients, formulations, certifications, technical documents, specifications, and supporting materials, • Build and continuously improve the company's internal product knowledge base, ensuring information is accurate, up to date, and easily accessible, • Manage product documentation including Certificates of Analysis, specifications, stability and shelf-life data, supplier documentation, claims substantiation, and compliance records, • Support product launches by coordinating information and timelines across suppliers, manufacturers, regulatory consultants, design teams, and internal stakeholders, • Assist with product development projects and ensure key milestones are delivered on time, • Review product copy, marketing materials, packaging, and website content for compliance with UK, EU, and US pet food and feed regulations, • Help ensure product claims comply with relevant regulations, including avoiding medicinal claims and meeting UK, EU, AAFCO, FDA, and advertising requirements, • Support external audits, certifications, and industry accreditations including NASC, GMP, retailer compliance programmes, and other quality initiatives, • Coordinate documentation requests from retailers, distributors, marketplaces (e.g. Amazon, Chewy), and regulatory bodies, • Track regulatory developments across the UK, EU, and US and communicate relevant changes to the wider business, • Act as a central point of contact for product-related information across the business What We're Looking For • Previous experience in a Product Specialist, Product Coordinator, Product Development, Regulatory Affairs, Quality Assurance, Compliance, or similar role within pet supplements, pet food, animal health, nutrition, or consumer goods, • Hands-on experience with supplement or pet food formulation, ideally including palatability or flavour/texture development, • Strong organisational skills with exceptional attention to detail, • Experience managing technical documentation and maintaining structured databases, • Understanding of UK and EU feed and pet food regulations, US pet supplement requirements (AAFCO, FDA, NASC), claims legislation, and advertising compliance requirements, • Comfortable coordinating multiple projects and stakeholders simultaneously, • Strong written communication skills with the ability to interpret technical information clearly, • Confident working independently while managing competing priorities, • Proficiency with Excel, Google Sheets, and documentation management systems, • A proactive mindset with a desire to improve processes and create structure Bonus • Experience within pet supplements, pet food, animal health, or FMCG industries, • Experience running palatability trials or working with pet food testing facilities, • Experience supporting audits, certifications, or retailer compliance requirements, • Knowledge of NASC, GMP, HACCP, BRCGS, FEMAS, or similar quality standards, • Experience working with manufacturers, laboratories, ingredient suppliers, veterinary nutritionists, or regulatory consultants, • Degree or qualification in Animal Nutrition, Animal Science, Veterinary Science, Food Science, Regulatory Affairs, Life Sciences, or a related field, • A dog lover (bonus points if your pup is happy to be our taste tester!) Why Join Us? • Fully remote - work from anywhere, • Competitive compensation package, • Autonomous working style, • Growth opportunities in a fast-moving brand, • Help shape products that genuinely improve dogs' lives

This position is a fully remote role, but the individual must reside in the state of Michigan About the Company Full service Independent Insurance Broker/Agency with offices throughout Michigan. About the Role Group Benefits Account Manager with a minimum of 3 years experience. Position requires a Life & Health insurance license, and individual will fully service an assigned book of business containing small and mid-sized groups, working with Producers, customers, carriers, and othter internal and external partners. Responsibilities • Process carrier changes, • Claims handling, • Prepare renewal proposals and conduct renewal meetings, • Build open enrollment materials and conduct open enrollment meetings, • Market and place new and renewal business, • Communicate with clients regarding their policies Qualifications • Valid Life & Health Insurance License, • Minimum of 3 years experience working in group benefits within an independent insurance agency setting, • Excellent organizational skills with an attention to detail, • Strong team focus Required and Preferred Skills • Experience with Applied EPIC or similar agency management system, • Account Management within Group Benefits setting, • Customer service, • Independent agency experience Pay range and compensation package Compensation package includes competitive salary up to $100k depending on experience, excellent benefit package inclusive of health, dental, vision, 401k, PTO, etc. This position is also a fully remote role, but the individual must reside in the state of Michigan

OneGroup is a team of more than 200 insurance and risk management professionals who are ONE company acting as ONE team, with ONE focus and ONE mission: To serve each client as our ONE client. OneGroup is one of the fastest growing independent insurance and risk management organizations in the northeast. With team members in 18 locations, OneGroup can provide best in class client resources while maintaining an entrepreneurial, friendly and fun environment. A subsidiary of Community Bank, NA (NYSE: CBU), OneGroup is headquartered in Syracuse, NY. OneGroup's company culture sets us apart from the rest. Our core values, what we call "The OneGroup Way" consists of the following: • Knowledge Development - Professional growth but also understanding the company, workflow processes, and the right people to get the job done. Adopting a growth mindset in everything we do., • Big Picture How your individual contributions connect to the bigger things around us that can make a difference to the client. How do you utilize your talents and the attributes of those around you to create a unique solution for the client., • Acknowledgement Recognize others contributions, appreciate what others do and their strengths., • Transparency An environment that encourages open communication and feedback., • Bigger Purpose How do we become more than just an insurance company to our clients? We seek to enhance our client's businesses, support their mission, and understand their challenges. Work with consultants and clients to ensure the timely and successful delivery of our employee benefit and/or Human Resource solutions. The Account Manager will be responsible for managing and growing a portfolio of clients. This role involves building and maintaining strong client and carrier relationships, providing excellent customer service and support designed to meet client needs and objectives. This role also provides support to consultants and team members on projects, departmental initiatives, as well as sales initiatives. Essential Duties And Responsibilities: • Develop and maintain strong relationships with clients, acting as their primary point of contact for all benefits-related matters., • Conduct thorough assessments of clients' benefits needs and recommend customized solutions that align with their goals and budget., • Collaborate with clients to design and implement employee benefits plans, including health, dental, vision, life insurance, and other ancillary benefits or insurance programs., • Manage the renewal process for existing clients, negotiating with carriers to secure the best rates and coverage options., • Assists consultants and producers with renewals, product applications and contract paperwork as needed., • Assist client teams with review of healthcare claims data to identify cost drivers and provide data-driven insights to optimize benefits plans and manage costs effectively., • Ensure that carriers and vendor partners are performing services expected and in the best interest of the client., • Track key account metrics and provide timely reporting updates., • Interface with carriers/vendors to ensure accurate and timely responses to client inquiries., • Schedule regular meetings with clients and vendors., • As applicable, develop an understanding of all benefit programs offered and underwriting guidelines of the various employee benefit carriers., • Provide general guidance on regulations and legislative matters., • As applicable, understand HR concepts and trends to be able to share with client., • Create and deliver open enrollment or other presentations for clients., • Provide ongoing education and support to clients, helping them understand their benefits options and make informed decisions., • Provide customer service with problem solving and troubleshooting for clients and employees/members as requested. Handle member claims issues., • Participate in client calls and meetings., • Understand employee benefit products, services and resources, including carrier and client tools., • Support the team on various projects and participate as contributing member of team in client initiatives., • Participate in sales initiatives and cross selling programs and marketing events., • Stay up to date with industry trends, market developments, program changes or laws and regulations that affect benefit programs to provide clients with most current and relevant information., • Foster an environment that upholds the OneGroup Way., • Other related duties as assigned. Education: • Four year College Degree in Business, Finance, or a related field preferred. Professional Certifications/Licenses: • NY Life and Health License preferred, if role is focused on Benefits, • SHRM-CP preferred, if role is focused on HR Consulting Experience/Skills: • 3-5 years' experience in Employee Benefits, Insurance Brokerage, or HR, depending on role, • Account Management experience preferred, • Excellent written and communication skills, • Proven ability to manage multiple clients and projects simultaneously, • Skills in related technology, Microsoft office, Excel, PowerPoint, Copilot, etc., • Committed to providing excellent customer service, • Work independently and be resourceful in supporting projects and tasks, • Excellent organizational skills, • Ability to work effectively and efficiently with team members, • Excellent presentation skills, • All applicants must be 18 years of age or older. Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $66,000.00/Yr. Maximum USD $108,804.00/Yr.

Job DescriptionJob Description The work involves responsibility for assisting department heads or program administrators in the performance of a wide range of administrative duties. Under the general supervision of an administrative superior, this is professional level work in providing assistance in planning, coordinating or administering a municipal program. The work may involve the performance of technical tasks of that particular program or may be responsible for the performance of administrative tasks freeing the executive officers of the department of routine details and allowing their concentration on matters of administration. The assignments may involve planning, program coordination and research duties, or any combination of duties that assist administrators in policy making. Routine duties are performed in accordance with general directions regarding objectives, policies and procedures of the office while more complex problems are discussed with a superior. Supervision may be exercised over subordinate professional, paraprofessional and clerical employees. Incumbents may be required to successfully pass a background check. Does related work as required. Typical Work Activities • Performs professional duties in the area of fiscal management. That is, may research and write the department's request and justification for additions, deletions and changes to the annual budget. May monitor department spending at regular intervals throughout the fiscal year to examine spending trends, assess department needs and problems, and recommend to administration appropriate solutions such as increase or decrease of monetary allocations, or the addition or deletion of staff positions., • Performs professional duties in the area of personnel management. That is, recruits applicants for staff positions; interviews interested candidates; makes recommendations to administrative superior on the final selection of personnel; possible supervision of staff members, i.e. assigning work, monitoring progress and work product, and evaluating work performance, • Performs professional duties in the area of public information. That is, researches and writes news releases; interviews office callers, newspaper reporters, salespersons and others, to furnish general information about departmental functions and activities; replies orally or in writing to inquiries for information about agency goals, objectives and programs., • Performs professional duties in the area of research. That is, gathers from agency records and other governmental and non-governmental sources, pre-existing, written, textural and arithmetic data, exists from that data appropriate portions, and assembles into a format which an administrator uses in ways such as evaluating program progress, identifying scope of services or client popularity reached, or in carrying out planned projects., • Performs various other administrative tasks such as reading incoming mail, answering general correspondence and routing balance to proper official or unit; preparing written and oral reports; meeting with departmental staff members to identify and define administrative difficulties; maintaining contacts with units within department and with other public and private agencies to assist in solving mutual problems, develops improved services and public relations; when assigned, may represent department head in attending meetings and conferences.Knowledge, Skills, and Abilities, • Good knowledge of office terminology, procedures and methods;, • Good knowledge of business arithmetic and English;, • Good knowledge of modern principles and practices of office and personnel management, • Good knowledge of the principles and modern practices of record keeping and budget control, • Good knowledge of the functions of local government and of the character of relationships between departments and between public and private agencies., • Ability to organize, assign, coordinate, and review the work of subordinate employees., • Ability to understand and carry out complex oral and written instructions., • Ability to prepare correspondence and reports., • Ability to present oral and written reports clearly and concisely., • Ability to secure the cooperation of others., • Ability to deal effectively with the public.Minimum Qualifications Promotion: A. Two (2) years of permanent competitive class status in a third-level clerical or paraprofessional title (as listed below): Account Clerk 3 Account Clerk Typist 3 Administrative Aide Administrative Analysis Aide (Social Services) Assistant Home Economist Clerk 3 Community Services Worker Community Support Worker Complaint Investigator Contract Clerk Control Clerk Data Entry Supervisor Employee Benefits Claims Clerk Financial Aid Examiner Income Maintenance Worker Inventory Control Supervisor Librarian Assistant Library Clerk 3 Mail Room Supervisor Medical Transcriptionist Nutrition Assistant Operations Librarian Personnel Aide Personnel Services Aide Probation Assistant Publications Aide Record Clearance Supervisor Recording Supervisor Records Preservation Assistant Research Aide School Secretary 2 Social Services Examiner 1 Stenographer 3 Storekeeper Support Enforcement Officer Veterans Education Aide Vocational Evaluation Assistant Volunteer Services Supervisor Workers Compensation Clerk or, B. Four (4) years of permanent competitive class status in a second level clerical title (as listed below): Account Clerk 2 Account Clerk-Typist 2 Assessment Clerk Assistant Employee Insurance Representative Cashier Clerk 2 Complaint Clerk Employment Aide Employment and Training Intake Worker 2 Employment Services Assistant Library Clerk 2 Mail Room Clerk Office Assistant II Purchasing Clerk Purchasing Contract Clerk Real Property Appraisal Aide Real Property Assessment Aide Recording Clerk School Secretary 1 Stenographer 2 Tax Clerk Typist 2 Ward Clerk WIC Assistant Open Competitive: A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree; or, B. Four (4) years of paraprofessional or professional level work experience, or its part-time equivalent; or, C. Four (4) years of clerical work experience which must have been in either a supervisory capacity or in a non-supervisory, advanced capacity, such as executive secretary to a department head, second-line supervisor, or administrator; office manager who provides fiscal, personnel, and office services in support of a department head, second-line supervisor, or administrator; or a full-charge bookkeeper. D. An equivalent combination of training and experience as defined by the limits of (A), (B), and (C). NOTE: Entry or advanced level experience in typing, stenography, account keeping or clerical work which does not include experience as described in (C) will not be considered qualifying. Benefits • Dental insurance, • Health insurance, • Paid time off, • Parental leave, • Vision insurance, • Retirement plan The Affirmative Action Policy of the City of Syracuse is to provide equal employment opportunity for all individuals regardless of race, color, sex, religion, creed, age (18 and over), marital status, national origin, disability, veteran status, gender identity or gender expression, sexual or affectional preference or orientation, or any other classified group within the protected class. The City also complies with 31 CFR part 51. If you have a disability for which you wish special accommodation to be made, contact the Office of Human Resources at 315-448-8780 or personnel@syr.gov. All offers of employment will be contingent on the successful completion of a background check and/or drug screen. Job Posted by ApplicantPro

Job Description Overview OneGroup is a team of more than 200 insurance and risk management professionals who are ONE company acting as ONE team, with ONE focus and ONE mission: To serve each client as our ONE client. OneGroup is one of the fastest growing independent insurance and risk management organizations in the northeast. With team members in 18 locations, OneGroup can provide best in class client resources while maintaining an entrepreneurial, friendly and fun environment. A subsidiary of Community Bank, NA (NYSE: CBU), OneGroup is headquartered in Syracuse, NY. OneGroup’s company culture sets us apart from the rest. Our core values, what we call “The OneGroup Way” consists of the following: Knowledge Development - Professional growth but also understanding the company, workflow processes, and the right people to get the job done. Adopting a growth mindset in everything we do. Big Picture – How your individual contributions connect to the bigger things around us that can make a difference to the client. How do you utilize your talents and the attributes of those around you to create a unique solution for the client. Acknowledgement – Recognize others contributions, appreciate what others do and their strengths. Transparency – An environment that encourages open communication and feedback. Bigger Purpose – How do we become more than just an insurance company to our clients? We seek to enhance our client’s businesses, support their mission, and understand their challenges. Responsibilities Work with consultants and clients to ensure the timely and successful delivery of our employee benefit and/or Human Resource solutions. The Account Manager will be responsible for managing and growing a portfolio of clients. This role involves building and maintaining strong client and carrier relationships, providing excellent customer service and support designed to meet client needs and objectives. This role also provides support to consultants and team members on projects, departmental initiatives, as well as sales initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Develop and maintain strong relationships with clients, acting as their primary point of contact for all benefits-related matters., • Conduct thorough assessments of clients’ benefits needs and recommend customized solutions that align with their goals and budget., • Collaborate with clients to design and implement employee benefits plans, including health, dental, vision, life insurance, and other ancillary benefits or insurance programs., • Manage the renewal process for existing clients, negotiating with carriers to secure the best rates and coverage options., • Assists consultants and producers with renewals, product applications and contract paperwork as needed., • Assist client teams with review of healthcare claims data to identify cost drivers and provide data-driven insights to optimize benefits plans and manage costs effectively., • Ensure that carriers and vendor partners are performing services expected and in the best interest of the client., • Track key account metrics and provide timely reporting updates., • Interface with carriers/vendors to ensure accurate and timely responses to client inquiries., • Schedule regular meetings with clients and vendors., • As applicable, develop an understanding of all benefit programs offered and underwriting guidelines of the various employee benefit carriers., • Provide general guidance on regulations and legislative matters., • As applicable, understand HR concepts and trends to be able to share with client., • Create and deliver open enrollment or other presentations for clients., • Provide ongoing education and support to clients, helping them understand their benefits options and make informed decisions., • Provide customer service with problem solving and troubleshooting for clients and employees/members as requested. Handle member claims issues., • Participate in client calls and meetings., • Understand employee benefit products, services and resources, including carrier and client tools., • Support the team on various projects and participate as contributing member of team in client initiatives., • Participate in sales initiatives and cross selling programs and marketing events., • Stay up to date with industry trends, market developments, program changes or laws and regulations that affect benefit programs to provide clients with most current and relevant information., • Foster an environment that upholds the OneGroup Way., • Other related duties as assigned. Qualifications Education: • Four year College Degree in Business, Finance, or a related field preferred. Professional Certifications/Licenses: • NY Life and Health License preferred, if role is focused on Benefits, • SHRM-CP preferred, if role is focused on HR Consulting Experience/Skills: • 3-5 years’ experience in Employee Benefits, Insurance Brokerage, or HR, depending on role, • Account Management experience preferred, • Excellent written and communication skills, • Proven ability to manage multiple clients and projects simultaneously, • Skills in related technology, Microsoft office, Excel, PowerPoint, Copilot, etc., • Committed to providing excellent customer service, • Work independently and be resourceful in supporting projects and tasks, • Excellent organizational skills, • Ability to work effectively and efficiently with team members, • Excellent presentation skills, • All applicants must be 18 years of age or older.

Job Description Oversee the managed separations and unemployment insurance function for approximately 65+ Unemployment and Human Resource clients to help control their unemployment insurance costs. Provide value-based human resource consulting services and advice to clients via telephone and email on a variety of human resource and employee management topics. Pay Rate Range: $22.00 - $23.00 Depending on Experience Essential Job Duties and Responsibilities: (Additional duties may be assigned) · Process an average of 50 unemployment insurance claims/questionnaires per week within the claim deadline. This involves reviewing claims/questionnaires and supporting documentation (e.g., warning notices, termination letters) submitted by clients for accuracy and completeness, contacting clients to obtain clarification and/or additional information, and filling out separation reasons on claim forms. · Act as a liaison between the Department of Labor and clients regarding all claim issues, including obtaining additional information from clients within 48 hours as needed by the Department of Labor to make its eligibility determination. · Provide consultation to clients and helpline members via telephone and e-mail on a variety of HR and employee management issues, especially relating to discipline and terminations. Research government regulations and review various HR resources as needed to respond to clients. · At the discretion of the Unemployment Insurance Manager, coordinate unemployment insurance hearings for clients: Review determinations with clients, request hearings, review claimants’ files, discuss cases with witnesses, prepare for hearings, represent clients during hearings, and review hearing files at the Department of Labor. · Coordinate the appeals process for clients. This involves reviewing hearing decisions, discussing cases with clients to determine if a decision should be appealed, writing appeal request letters, requesting copies of transcripts, and writing appeal briefs. · Perform a variety of miscellaneous duties, including reviewing charges against clients' accounts for accuracy; following up on CCC charges for each assigned client; answer incoming calls from the main telephone line; setting up new clients with appropriate forms and a call to introduce themselves and answer any new client questions. Enter all claims and supporting documentation into Zoho accurately and in a timely manner. · Contact clients to sign up for unemployment online service account and SIDES · Daily data entry in ACCESS and filing all claims by month in file cabinet · Sell additional services to clients, make client visits for client retention and bring on new clients to increase UI revenue. Write, deliver, and follow up on all sales proposals. Participate in and network at various professional organizations, trade shows, etc. · Maintain professional growth, development, and key industry knowledge necessary to keep abreast of changing federal and state employment regulations through seminars, workshops, publications, and professional affiliations. Accountabilities: Contribute to the overall success of the company by performing all work accurately, efficiently, and within established deadlines. Provide excellent customer service by professionally assisting clients and giving advice that complies with federal and state regulations. Follow all company policies and procedures at all times. Supervisory Responsibilities: The Unemployment Insurance Specialist does not have any direct supervisory responsibilities. Minimum Job Qualifications: · Associate's degree in human resources, industrial relations, business administration, management, or related field; two years of unemployment claims processing and counseling experience; and two years of related human resource experience; or an equivalent amount of education and experience. · Computer experience using Microsoft Office software and Zoho. · Excellent organizational, interpersonal, and written communication skills. · Possession of and ability to maintain a valid driver's license. · Ability to provide own transportation and occasional travel throughout the Central New York area. · Ability to multi-task in a fast-paced environment. · Ability to work additional work hours as needed. Knowledge, Skills, and Abilities: · Computer proficiency including word processing, spreadsheets, and generating reports using standard software applications. · Excellent interpersonal and communication skills, including writing and delivering effective presentations. · Deliver information effectively in a variety of settings including in person, remotely via Zoom, and over the phone. · Thorough knowledge of HR principles and federal/local employment regulations. Requirements Equipment Used: Ability to operate a multi-line telephone, personal computer, printer, adding machine, facsimile, and photocopier. Mental and Visual Requirements: Close mental and visual attention is required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading. Physical Activities and Requirements: Ability to kneel, crouch, reach, sit, stand, push, pull, lift, finger, grasp, talk, hear, and perform repetitive motions. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly. Environmental Conditions: Work is performed in an office setting where there is no substantial exposure to adverse environmental conditions. Employer’s Disclaimer: · All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. · This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion. · This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

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